{"id":20579,"date":"2026-09-15T18:30:03","date_gmt":"2026-09-15T21:30:03","guid":{"rendered":"https:\/\/vulcanet.com.br\/?post_type=solucoes&#038;p=20579"},"modified":"2026-10-07T18:44:02","modified_gmt":"2026-10-07T21:44:02","slug":"jira","status":"publish","type":"solucoes","link":"https:\/\/vulcanet.com.br\/es\/soluciones\/telefonia\/help-desk\/jira\/","title":{"rendered":"Telefonia para Jira Service Management"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"20579\" class=\"elementor elementor-20579\" data-elementor-post-type=\"solucoes\">\n\t\t\t\t<section data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-37f062fc e-con-full sect-container sect-ref-estrat e-flex e-con e-parent\" data-id=\"37f062fc\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;gradient&quot;}\">\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-4291f7db e-con-full e-flex e-con e-child\" data-id=\"4291f7db\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-326cec21 toc-exclude elementor-widget elementor-widget-heading\" data-id=\"326cec21\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">A VulcaNet \u00e9 <strong>inovadora<\/strong>, desbrava novos caminhos.<\/h3>\t\t\t\t<\/div>\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-23598eac e-con-full e-flex e-con e-child\" data-id=\"23598eac\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-725d0400 elementor-widget elementor-widget-button\" data-id=\"725d0400\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"#vendas\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Agendar Demonstra\u00e7\u00e3o<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-670b3c60 elementor-widget elementor-widget-button\" data-id=\"670b3c60\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"#canais\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Ver Vantagens para Revenda<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/section>\n\t\t<section data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-36a32bea e-con-full sect-container sect-container-a e-flex e-con e-parent\" data-id=\"36a32bea\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-59ea169a sect-content e-flex e-con-boxed e-con e-child\" data-id=\"59ea169a\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-2431600e e-con-full e-flex e-con e-child\" data-id=\"2431600e\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-63eaa8f7 elementor-widget elementor-widget-image\" data-id=\"63eaa8f7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"768\" height=\"512\" src=\"https:\/\/vulcanet.com.br\/wp-content\/uploads\/2026\/09\/telefonia-para-jira-service-management-1-o-que-e-telefonia-para-jira-service-management-para-empresas-vulcanet-0.webp\" class=\"attachment-full size-full wp-image-21362\" alt=\"Telefonia para Jira Service Management conectando chamadas e tickets\" srcset=\"https:\/\/vulcanet.com.br\/wp-content\/uploads\/2026\/09\/telefonia-para-jira-service-management-1-o-que-e-telefonia-para-jira-service-management-para-empresas-vulcanet-0.webp 768w, https:\/\/vulcanet.com.br\/wp-content\/uploads\/2026\/09\/telefonia-para-jira-service-management-1-o-que-e-telefonia-para-jira-service-management-para-empresas-vulcanet-0-300x200.webp 300w\" sizes=\"(max-width: 768px) 100vw, 768px\" title=\"\">\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-1da30fe3 e-con-full e-flex e-con e-child\" data-id=\"1da30fe3\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-5805d657 elementor-widget elementor-widget-heading\" data-id=\"5805d657\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">O que \u00e9 Telefonia para Jira Service Management para empresas?\n<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3491db2b elementor-widget elementor-widget-text-editor\" data-id=\"3491db2b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p><strong>Telefonia para Jira Service Management \u00e9 uma solu\u00e7\u00e3o de CTI que conecta chamadas empresariais aos fluxos oficiais de atendimento.<\/strong><\/p><p>Cada chamada pode identificar o chamador, localizar solicita\u00e7\u00f5es anteriores e criar ou atualizar o ticket correspondente. Essa <strong>telefonia integrada ao Jira Service Management<\/strong> <strong>combina<\/strong> <a href=\"https:\/\/vulcanet.com.br\/solucoes\/telefonia\/pabx-virtual\/\"><strong>PABX Virtual<\/strong><\/a>, voz pela internet e integra\u00e7\u00e3o t\u00e9cnica. Assim, projetos, filas e SLAs recebem informa\u00e7\u00f5es que antes dependiam do registro manual realizado pelo colaborador.<\/p><p>A opera\u00e7\u00e3o <strong>ganha contexto centralizado<\/strong>, <strong>reduz dados dispersos e preserva o hist\u00f3rico necess\u00e1rio para decis\u00f5es e auditorias<\/strong>. Para viabilizar esse fluxo, a VulcaNet avalia o ambiente, configura a telefonia e integra os processos definidos pela empresa.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-1de2c609 e-con-full e-flex e-con e-child\" data-id=\"1de2c609\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-d2d7d28 elementor-widget elementor-widget-button\" data-id=\"d2d7d28\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"#vendas\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Contratar Telefonia Integrada<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2c98c9d elementor-widget elementor-widget-button\" data-id=\"2c98c9d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"#canais\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Revender Telefonia Integrada<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/section>\n\t\t<section data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-4719d34a e-con-full sect-container sect-container-b e-flex e-con e-parent\" data-id=\"4719d34a\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-6d73a268 sect-content e-flex e-con-boxed e-con e-child\" data-id=\"6d73a268\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-26e3b19 e-con-full e-flex e-con e-child\" data-id=\"26e3b19\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-6b8fafb8 elementor-widget elementor-widget-image\" data-id=\"6b8fafb8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"768\" height=\"512\" src=\"https:\/\/vulcanet.com.br\/wp-content\/uploads\/2026\/09\/telefonia-para-jira-service-management-2-integracao-de-chamadas-com-jira-service-management-versus-telefonia-tradicional-o-que-muda-vulcanet-0.webp\" class=\"attachment-full size-full wp-image-21363\" alt=\"Integra\u00e7\u00e3o de Chamadas com Jira Service Management versus telefonia isolada\" srcset=\"https:\/\/vulcanet.com.br\/wp-content\/uploads\/2026\/09\/telefonia-para-jira-service-management-2-integracao-de-chamadas-com-jira-service-management-versus-telefonia-tradicional-o-que-muda-vulcanet-0.webp 768w, https:\/\/vulcanet.com.br\/wp-content\/uploads\/2026\/09\/telefonia-para-jira-service-management-2-integracao-de-chamadas-com-jira-service-management-versus-telefonia-tradicional-o-que-muda-vulcanet-0-300x200.webp 300w\" sizes=\"(max-width: 768px) 100vw, 768px\" title=\"\">\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-4849f11c e-con-full e-flex e-con e-child\" data-id=\"4849f11c\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-7d6b104 elementor-widget elementor-widget-heading\" data-id=\"7d6b104\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Integra\u00e7\u00e3o de Chamadas com Jira Service Management versus telefonia tradicional: o que muda?\n<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-14ac03c4 elementor-widget elementor-widget-text-editor\" data-id=\"14ac03c4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p><strong>A Integra\u00e7\u00e3o de Chamadas com Jira Service Management reduz os problemas da telefonia tradicional e elimina registros dispersos.<\/strong><\/p><p>Em uma opera\u00e7\u00e3o isolada, o colaborador precisa alternar entre sistemas e registrar manualmente o motivo, o resultado e os dados de cada contato. Os recursos nativos de voz do Jira tamb\u00e9m exigem planos e configura\u00e7\u00f5es espec\u00edficas, al\u00e9m de n\u00e3o substitu\u00edrem todas as fun\u00e7\u00f5es de um PABX empresarial. <strong>Com um <a href=\"https:\/\/vulcanet.com.br\/solucoes\/telefonia\/integracao-cti\/\"><strong>CTI para Jira Service Management<\/strong><\/a>, chamadas, contexto do cliente e tickets passam a fazer parte do mesmo fluxo.<\/strong><\/p><p>A solu\u00e7\u00e3o pode incluir numera\u00e7\u00e3o brasileira, portabilidade eleg\u00edvel e registros vinculados \u00e0s solicita\u00e7\u00f5es atendidas. <strong>A VulcaNet avalia os recursos dispon\u00edveis e integra os componentes adequados ao processo da empresa.<\/strong> <strong>Centralize chamadas e tickets para tornar o atendimento mais \u00e1gil<\/strong>, organizado e eficiente.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-7af4ccee e-con-full e-flex e-con e-child\" data-id=\"7af4ccee\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2b99903 elementor-widget elementor-widget-button\" data-id=\"2b99903\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"#vendas\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Ver Vantagens para Contratar<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-df26617 elementor-widget elementor-widget-button\" data-id=\"df26617\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"#canais\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Ver Margens para Revender<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/section>\n\t\t<section data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-6f01dd3c e-con-full sect-container sect-container-a e-flex e-con e-parent\" data-id=\"6f01dd3c\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-1b71cecf sect-content e-flex e-con-boxed e-con e-child\" data-id=\"1b71cecf\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-1541a4c2 e-con-full e-flex e-con e-child\" data-id=\"1541a4c2\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-6abe3344 elementor-widget elementor-widget-image\" data-id=\"6abe3344\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"768\" height=\"512\" src=\"https:\/\/vulcanet.com.br\/wp-content\/uploads\/2026\/09\/telefonia-para-jira-service-management-3-como-funciona-a-telefonia-para-jira-service-management-no-dia-a-dia-vulcanet-0.webp\" class=\"attachment-full size-full wp-image-21364\" alt=\"Telefonia para Jira Service Management no fluxo di\u00e1rio de atendimento\" srcset=\"https:\/\/vulcanet.com.br\/wp-content\/uploads\/2026\/09\/telefonia-para-jira-service-management-3-como-funciona-a-telefonia-para-jira-service-management-no-dia-a-dia-vulcanet-0.webp 768w, https:\/\/vulcanet.com.br\/wp-content\/uploads\/2026\/09\/telefonia-para-jira-service-management-3-como-funciona-a-telefonia-para-jira-service-management-no-dia-a-dia-vulcanet-0-300x200.webp 300w\" sizes=\"(max-width: 768px) 100vw, 768px\" title=\"\">\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-71526601 e-con-full e-flex e-con e-child\" data-id=\"71526601\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-65a7a56e elementor-widget elementor-widget-heading\" data-id=\"65a7a56e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Como funciona a Telefonia para Jira Service Management no dia a dia?\n<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7097b550 elementor-widget elementor-widget-text-editor\" data-id=\"7097b550\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p><strong>A Telefonia para Jira Service Management organiza cada chamada, desde a entrada at\u00e9 o registro final do atendimento.<\/strong><\/p><p>Quando o usu\u00e1rio telefona, o <a href=\"https:\/\/vulcanet.com.br\/solucoes\/telefonia\/pabx-virtual\/\"><strong>PABX Virtual<\/strong><\/a> aplica os hor\u00e1rios de atendimento, as op\u00e7\u00f5es de <a href=\"https:\/\/vulcanet.com.br\/solucoes\/telefonia\/ura\/\"><strong>URA<\/strong><\/a> e as regras de distribui\u00e7\u00e3o. <strong>Em seguida, a integra\u00e7\u00e3o identifica o n\u00famero e busca solicita\u00e7\u00f5es relacionadas antes de criar ou atualizar um ticket.<\/strong> Dados como dura\u00e7\u00e3o, status e chamadas n\u00e3o atendidas tamb\u00e9m podem ser registrados para consulta, acompanhamento e retorno.<\/p><p>Nesse fluxo de voz integrado \u00e0 central de servi\u00e7os Jira, o colaborador recebe o contexto necess\u00e1rio para entender a demanda com rapidez. <strong>A VulcaNet configura e testa cada etapa para que sua empresa centralize chamadas e solicita\u00e7\u00f5es em um \u00fanico processo operacional.<\/strong><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-57066b9b e-con-full e-flex e-con e-child\" data-id=\"57066b9b\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-1ac612f6 elementor-widget elementor-widget-button\" data-id=\"1ac612f6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"#vendas\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Integrar Minha Telefonia<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-181e2153 elementor-widget elementor-widget-button\" data-id=\"181e2153\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"#canais\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Revender Telefonia Integrada<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/section>\n\t\t<section data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-235974d9 e-con-full sect-container sect-container-b e-flex e-con e-parent\" data-id=\"235974d9\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-6b4d96aa sect-content e-flex e-con-boxed e-con e-child\" data-id=\"6b4d96aa\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-241d6cc3 e-con-full e-flex e-con e-child\" data-id=\"241d6cc3\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-5236fa18 elementor-widget elementor-widget-image\" data-id=\"5236fa18\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"768\" height=\"512\" src=\"https:\/\/vulcanet.com.br\/wp-content\/uploads\/2026\/09\/telefonia-para-jira-service-management-4-como-funciona-a-integracao-de-chamadas-com-jira-service-management-por-apis-e-webhooks-vulcanet-0.webp\" class=\"attachment-full size-full wp-image-21365\" alt=\"Integra\u00e7\u00e3o de Chamadas com Jira Service Management por APIs e webhooks\" srcset=\"https:\/\/vulcanet.com.br\/wp-content\/uploads\/2026\/09\/telefonia-para-jira-service-management-4-como-funciona-a-integracao-de-chamadas-com-jira-service-management-por-apis-e-webhooks-vulcanet-0.webp 768w, https:\/\/vulcanet.com.br\/wp-content\/uploads\/2026\/09\/telefonia-para-jira-service-management-4-como-funciona-a-integracao-de-chamadas-com-jira-service-management-por-apis-e-webhooks-vulcanet-0-300x200.webp 300w\" sizes=\"(max-width: 768px) 100vw, 768px\" title=\"\">\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-1586da36 e-con-full e-flex e-con e-child\" data-id=\"1586da36\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-6ae6b66e elementor-widget elementor-widget-heading\" data-id=\"6ae6b66e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Como funciona a Integra\u00e7\u00e3o de Chamadas com Jira Service Management por APIs e webhooks?\n<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2603337 elementor-widget elementor-widget-text-editor\" data-id=\"2603337\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p><strong>A Integra\u00e7\u00e3o de Chamadas com Jira Service Management por APIs e webhooks automatiza a troca segura de eventos entre telefonia e atendimento, agilizando opera\u00e7\u00f5es e aumentando a produtividade das equipes.<\/strong><\/p><p>O PABX envia um aviso autom\u00e1tico com origem, destino, hor\u00e1rio, fila e status da chamada. Em seguida, a camada de integra\u00e7\u00e3o consulta a REST API do Jira e preenche projeto, tipo de solicita\u00e7\u00e3o e campos obrigat\u00f3rios. Essa integra\u00e7\u00e3o SIP para JSM tamb\u00e9m aciona <strong>pesquisas<\/strong>, <strong>atualiza\u00e7\u00f5es<\/strong> e <strong>automa\u00e7\u00f5es<\/strong> conforme cada evento, garantindo fluxos mais r\u00e1pidos e organizados.<\/p><p><strong>A VulcaNet analisa o ambiente Cloud ou Data Center, o plano contratado, as permiss\u00f5es e o m\u00e9todo de autentica\u00e7\u00e3o.<\/strong> Depois, configura os pontos de integra\u00e7\u00e3o e testa os fluxos para entregar uma opera\u00e7\u00e3o confi\u00e1vel e alinhada ao neg\u00f3cio. <strong>Conecte sua telefonia ao Jira Service Management<\/strong> e <strong>transforme cada chamada em um atendimento mais \u00e1gil<\/strong>, <strong>inteligente<\/strong> e <strong>eficiente<\/strong>.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-2baa8f2c e-con-full e-flex e-con e-child\" data-id=\"2baa8f2c\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-30bc800d elementor-widget elementor-widget-button\" data-id=\"30bc800d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"#vendas\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Agendar Reuni\u00e3o com Vendas<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-413ea09a elementor-widget elementor-widget-button\" data-id=\"413ea09a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"#canais\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Agendar Reuni\u00e3o com Parcerias<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/section>\n\t\t<section data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-5265c582 e-con-full sect-container sect-ref-estrat e-flex e-con e-parent\" data-id=\"5265c582\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;gradient&quot;}\">\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-32e96838 e-con-full e-flex e-con e-child\" data-id=\"32e96838\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-119fa58 toc-exclude elementor-widget elementor-widget-heading\" data-id=\"119fa58\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">A VulcaNet <strong>gera valor duradouro<\/strong>, traz prosperidade.<\/h3>\t\t\t\t<\/div>\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-fc2eb94 e-con-full e-flex e-con e-child\" data-id=\"fc2eb94\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-497e171b elementor-widget elementor-widget-button\" data-id=\"497e171b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"#vendas\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Agendar Demonstra\u00e7\u00e3o<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2970a03a elementor-widget elementor-widget-button\" data-id=\"2970a03a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"#canais\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Ver Vantagens para Revenda<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/section>\n\t\t<section data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-795be646 e-con-full sect-container sect-container-a e-flex e-con e-parent\" data-id=\"795be646\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-239e76a sect-content e-flex e-con-boxed e-con e-child\" data-id=\"239e76a\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-5ab641c3 e-con-full e-flex e-con e-child\" data-id=\"5ab641c3\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-758bc822 elementor-widget elementor-widget-image\" data-id=\"758bc822\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"768\" height=\"512\" src=\"https:\/\/vulcanet.com.br\/wp-content\/uploads\/2026\/09\/telefonia-para-jira-service-management-5-telefonia-para-jira-service-management-com-rastreabilidade-de-ponta-a-ponta-vulcanet-0.webp\" class=\"attachment-full size-full wp-image-21366\" alt=\"Telefonia para Jira Service Management com rastreabilidade das chamadas\" srcset=\"https:\/\/vulcanet.com.br\/wp-content\/uploads\/2026\/09\/telefonia-para-jira-service-management-5-telefonia-para-jira-service-management-com-rastreabilidade-de-ponta-a-ponta-vulcanet-0.webp 768w, https:\/\/vulcanet.com.br\/wp-content\/uploads\/2026\/09\/telefonia-para-jira-service-management-5-telefonia-para-jira-service-management-com-rastreabilidade-de-ponta-a-ponta-vulcanet-0-300x200.webp 300w\" sizes=\"(max-width: 768px) 100vw, 768px\" title=\"\">\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-2ac13e89 e-con-full e-flex e-con e-child\" data-id=\"2ac13e89\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-3b8d7a93 elementor-widget elementor-widget-heading\" data-id=\"3b8d7a93\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Telefonia para Jira Service Management com rastreabilidade de ponta a ponta\n<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1049cac9 elementor-widget elementor-widget-text-editor\" data-id=\"1049cac9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>A <strong>Telefonia para Jira Service Management oferece rastreabilidade<\/strong> de ponta a ponta para <strong>transformar cada contato telef\u00f4nico em informa\u00e7\u00f5es estrat\u00e9gicas<\/strong> e <strong>ampliar a efici\u00eancia da central de servi\u00e7os<\/strong>.<\/p><p>Cada chamada pode ser relacionada ao chamador, colaborador, fila, ticket, hor\u00e1rio, dura\u00e7\u00e3o e resultado do atendimento. Com essa telefonia ITSM para Jira Service Management, todas as decis\u00f5es permanecem integradas ao fluxo oficial da central. Assim, <strong>gestores podem comparar indicadores de voz com SLAs, tempo de resolu\u00e7\u00e3o e volume de chamadas perdidas para otimizar recursos e elevar a qualidade do atendimento.<\/strong><\/p><p>A VulcaNet configura os eventos relevantes e acompanha sua associa\u00e7\u00e3o aos tickets e relat\u00f3rios, criando um hist\u00f3rico unificado e confi\u00e1vel<strong>.<\/strong> Essa visibilidade <strong>facilita auditorias<\/strong>, <strong>revela oportunidades de melhoria<\/strong> e <strong>apoia decis\u00f5es comerciais com dados operacionais consistentes<\/strong>. <strong>Aproveite a rastreabilidade completa para tornar sua opera\u00e7\u00e3o mais produtiva, estrat\u00e9gica e orientada a resultados<\/strong>.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-7ff197f8 e-con-full e-flex e-con e-child\" data-id=\"7ff197f8\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-5c1f35a elementor-widget elementor-widget-button\" data-id=\"5c1f35a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"#vendas\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Falar com Vendas<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-058b821 elementor-widget elementor-widget-button\" data-id=\"058b821\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"#canais\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Falar com Parcerias<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/section>\n\t\t<section data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-245ae4b8 e-con-full sect-container sect-container-b e-flex e-con e-parent\" data-id=\"245ae4b8\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-6b48730c sect-content e-flex e-con-boxed e-con e-child\" data-id=\"6b48730c\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-1f61f13f e-con-full e-flex e-con e-child\" data-id=\"1f61f13f\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-21468afc elementor-widget elementor-widget-image\" data-id=\"21468afc\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"768\" height=\"512\" src=\"https:\/\/vulcanet.com.br\/wp-content\/uploads\/2026\/09\/telefonia-para-jira-service-management-6-integracao-de-chamadas-com-jira-service-management-para-reduzir-registros-manuais-vulcanet-0.webp\" class=\"attachment-full size-full wp-image-21367\" alt=\"Integra\u00e7\u00e3o de Chamadas com Jira Service Management reduzindo registros\" srcset=\"https:\/\/vulcanet.com.br\/wp-content\/uploads\/2026\/09\/telefonia-para-jira-service-management-6-integracao-de-chamadas-com-jira-service-management-para-reduzir-registros-manuais-vulcanet-0.webp 768w, https:\/\/vulcanet.com.br\/wp-content\/uploads\/2026\/09\/telefonia-para-jira-service-management-6-integracao-de-chamadas-com-jira-service-management-para-reduzir-registros-manuais-vulcanet-0-300x200.webp 300w\" sizes=\"(max-width: 768px) 100vw, 768px\" title=\"\">\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-f240ec8 e-con-full e-flex e-con e-child\" data-id=\"f240ec8\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-7c5896d2 elementor-widget elementor-widget-heading\" data-id=\"7c5896d2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Integra\u00e7\u00e3o de Chamadas com Jira Service Management para reduzir registros manuais\n<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4a93b778 elementor-widget elementor-widget-text-editor\" data-id=\"4a93b778\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>A <strong>Integra\u00e7\u00e3o de Chamadas com Jira Service Management automatiza tarefas repetitivas<\/strong>, <strong>aumenta a produtividade<\/strong> e permite que os <strong>atendentes ofere\u00e7am um atendimento mais \u00e1gil e eficiente<\/strong>.<\/p><p>Conforme as regras configuradas, cada chamada pode criar, classificar ou atualizar solicita\u00e7\u00f5es automaticamente. O n\u00famero recebido, a op\u00e7\u00e3o da URA e a fila acessada <strong>ajudam a preencher os dados corretos no fluxo<\/strong>. Com a <strong>telefonia integrada ao Jira Service Management<\/strong>, chamadas n\u00e3o atendidas tamb\u00e9m podem gerar tarefas de retorno com respons\u00e1vel definido.<\/p><p>A VulcaNet mapeia os campos e configura as automa\u00e7\u00f5es para <strong>tornar o acompanhamento mais eficiente<\/strong> e <strong>gerar relat\u00f3rios com informa\u00e7\u00f5es consistentes<\/strong>. Aproveite a <strong>Integra\u00e7\u00e3o de Chamadas com Jira Service Management<\/strong> para <strong>reduzir registros manuais<\/strong> e <strong>ampliar a efici\u00eancia da sua opera\u00e7\u00e3o<\/strong>.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-137590df e-con-full e-flex e-con e-child\" data-id=\"137590df\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-40416c39 elementor-widget elementor-widget-button\" data-id=\"40416c39\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"#vendas\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Contratar Automa\u00e7\u00e3o<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2363c51b elementor-widget elementor-widget-button\" data-id=\"2363c51b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"#canais\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Revender Automa\u00e7\u00e3o<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/section>\n\t\t<section data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-455f2f52 e-con-full sect-container sect-container-a e-flex e-con e-parent\" data-id=\"455f2f52\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-4c86bec2 sect-content e-flex e-con-boxed e-con e-child\" data-id=\"4c86bec2\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-323505dd e-con-full e-flex e-con e-child\" data-id=\"323505dd\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-76e895e5 elementor-widget elementor-widget-image\" data-id=\"76e895e5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"768\" height=\"512\" src=\"https:\/\/vulcanet.com.br\/wp-content\/uploads\/2026\/09\/telefonia-para-jira-service-management-7-cti-para-jira-service-management-atendimento-mais-rapido-com-o-contexto-do-chamador-vulcanet-0.webp\" class=\"attachment-full size-full wp-image-21368\" alt=\"CTI para Jira Service Management exibindo o contexto do chamador\" srcset=\"https:\/\/vulcanet.com.br\/wp-content\/uploads\/2026\/09\/telefonia-para-jira-service-management-7-cti-para-jira-service-management-atendimento-mais-rapido-com-o-contexto-do-chamador-vulcanet-0.webp 768w, https:\/\/vulcanet.com.br\/wp-content\/uploads\/2026\/09\/telefonia-para-jira-service-management-7-cti-para-jira-service-management-atendimento-mais-rapido-com-o-contexto-do-chamador-vulcanet-0-300x200.webp 300w\" sizes=\"(max-width: 768px) 100vw, 768px\" title=\"\">\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-59edfbef e-con-full e-flex e-con e-child\" data-id=\"59edfbef\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-567f5f6e elementor-widget elementor-widget-heading\" data-id=\"567f5f6e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">CTI para Jira Service Management: atendimento mais r\u00e1pido com o contexto do chamador\n<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6b11189d elementor-widget elementor-widget-text-editor\" data-id=\"6b11189d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p><strong>O CTI para Jira Service Management acelera a triagem ao apresentar o contexto do chamador antes mesmo do registro manual, tornando cada atendimento mais \u00e1gil e eficiente.<\/strong><\/p><p>A identifica\u00e7\u00e3o do n\u00famero <strong>permite pesquisar clientes<\/strong>, <strong>organiza\u00e7\u00f5es<\/strong> e <strong>solicita\u00e7\u00f5es abertas nas bases autorizadas pela empresa<\/strong>. Tickets anteriores e ativos relacionados tamb\u00e9m podem ser exibidos para que o colaborador compreenda rapidamente cada situa\u00e7\u00e3o. Com o <a href=\"https:\/\/vulcanet.com.br\/diferenciais\/atendimento-personalizado-e-suporte-especializado\/\"><strong>suporte da VulcaNet<\/strong><\/a>, as fontes definidas s\u00e3o integradas e as <strong>pesquisas ajustadas para oferecer informa\u00e7\u00f5es relevantes ao service desk<\/strong>.<\/p><p>Essa <strong>integra\u00e7\u00e3o de voz para IT Service Management no Jira<\/strong> <strong>reduz buscas paralelas e trocas de tela<\/strong>, <strong>melhora o encaminhamento<\/strong> e <strong>aumenta a produtividade da equipe<\/strong>. Comece cada atendimento com <strong>mais contexto<\/strong> e <strong>entregue respostas mais r\u00e1pidas aos seus clientes<\/strong>.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-5ff06a43 e-con-full e-flex e-con e-child\" data-id=\"5ff06a43\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-60b58d46 elementor-widget elementor-widget-button\" data-id=\"60b58d46\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"#vendas\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Contratar Integra\u00e7\u00e3o<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5ab1af6f elementor-widget elementor-widget-button\" data-id=\"5ab1af6f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"#canais\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Revender Integra\u00e7\u00e3o<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/section>\n\t\t<section data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-26006723 e-con-full sect-container sect-container-b e-flex e-con e-parent\" data-id=\"26006723\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-1a0b5813 sect-content e-flex e-con-boxed e-con e-child\" data-id=\"1a0b5813\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-52a8d218 e-con-full e-flex e-con e-child\" data-id=\"52a8d218\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2b1a6eee elementor-widget elementor-widget-image\" data-id=\"2b1a6eee\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"768\" height=\"512\" src=\"https:\/\/vulcanet.com.br\/wp-content\/uploads\/2026\/09\/telefonia-para-jira-service-management-8-pabx-integrado-ao-jira-service-management-com-numeros-brasileiros-e-portabilidade-numerica-vulcanet-0.webp\" class=\"attachment-full size-full wp-image-21369\" alt=\"PABX Integrado ao Jira Service Management com n\u00fameros brasileiros\" srcset=\"https:\/\/vulcanet.com.br\/wp-content\/uploads\/2026\/09\/telefonia-para-jira-service-management-8-pabx-integrado-ao-jira-service-management-com-numeros-brasileiros-e-portabilidade-numerica-vulcanet-0.webp 768w, https:\/\/vulcanet.com.br\/wp-content\/uploads\/2026\/09\/telefonia-para-jira-service-management-8-pabx-integrado-ao-jira-service-management-com-numeros-brasileiros-e-portabilidade-numerica-vulcanet-0-300x200.webp 300w\" sizes=\"(max-width: 768px) 100vw, 768px\" title=\"\">\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-7c097517 e-con-full e-flex e-con e-child\" data-id=\"7c097517\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-557564a6 elementor-widget elementor-widget-heading\" data-id=\"557564a6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">PABX Integrado ao Jira Service Management com novos n\u00fameros e portabilidade num\u00e9rica em qualquer DDD do Brasil\n<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6e885e5a elementor-widget elementor-widget-text-editor\" data-id=\"6e885e5a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>O <strong>PABX Integrado ao Jira Service Management transforma a telefonia em uma vantagem comercial<\/strong>, <strong>preservando os n\u00fameros que clientes e usu\u00e1rios j\u00e1 conhecem<\/strong> e <strong>facilitando novas oportunidades de neg\u00f3cio<\/strong>.<\/p><p>Com a <strong>portabilidade dos n\u00fameros<\/strong> atuais ou a contrata\u00e7\u00e3o de <strong>novas numera\u00e7\u00f5es<\/strong>, sua empresa fortalece a presen\u00e7a local e <strong>amplia o atendimento em escala nacional<\/strong>, <a href=\"https:\/\/vulcanet.com.br\/diferenciais\/area-de-cobertura-e-atuacao\/\"><strong>com cobertura em todas as 5.571 cidades e 67 DDDs do Brasil<\/strong><\/a>. A <strong>telefonia IP com Jira Service Management<\/strong> re\u00fane <strong>rotas<\/strong>, <strong>testes<\/strong> e datas de ativa\u00e7\u00e3o em um plano de <strong>migra\u00e7\u00e3o \u00e1gil e coordenado<\/strong>.<\/p><p>Ap\u00f3s a valida\u00e7\u00e3o da documenta\u00e7\u00e3o e da elegibilidade, a <strong>portabilidade num\u00e9rica pode ser conclu\u00edda em at\u00e9 tr\u00eas dias \u00fateis<\/strong>. A VulcaNet avalia as numera\u00e7\u00f5es e conduz toda a ativa\u00e7\u00e3o para proporcionar uma experi\u00eancia integrada, cont\u00ednua e pronta para impulsionar resultados. <strong>Amplie sua presen\u00e7a comercial com portabilidade num\u00e9rica e cobertura nacional.<\/strong><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-296ae0c0 e-con-full e-flex e-con e-child\" data-id=\"296ae0c0\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4c602fef elementor-widget elementor-widget-button\" data-id=\"4c602fef\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"#vendas\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Contratar em qualquer DDD<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-191975d3 elementor-widget elementor-widget-button\" data-id=\"191975d3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"#canais\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Revender em qualquer DDD<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/section>\n\t\t<section data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-45101c85 e-con-full sect-container sect-container-a e-flex e-con e-parent\" data-id=\"45101c85\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-4b6e194d sect-content e-flex e-con-boxed e-con e-child\" data-id=\"4b6e194d\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-74a24df3 e-con-full e-flex e-con e-child\" data-id=\"74a24df3\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-1a995853 elementor-widget elementor-widget-image\" data-id=\"1a995853\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"768\" height=\"512\" src=\"https:\/\/vulcanet.com.br\/wp-content\/uploads\/2026\/09\/telefonia-para-jira-service-management-9-telefonia-ip-com-jira-service-management-e-um-unico-fornecedor-para-voz-e-integracao-vulcanet-0.webp\" class=\"attachment-full size-full wp-image-21370\" alt=\"Telefonia IP com Jira Service Management em fornecedor \u00fanico\" srcset=\"https:\/\/vulcanet.com.br\/wp-content\/uploads\/2026\/09\/telefonia-para-jira-service-management-9-telefonia-ip-com-jira-service-management-e-um-unico-fornecedor-para-voz-e-integracao-vulcanet-0.webp 768w, https:\/\/vulcanet.com.br\/wp-content\/uploads\/2026\/09\/telefonia-para-jira-service-management-9-telefonia-ip-com-jira-service-management-e-um-unico-fornecedor-para-voz-e-integracao-vulcanet-0-300x200.webp 300w\" sizes=\"(max-width: 768px) 100vw, 768px\" title=\"\">\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-3aece8d7 e-con-full e-flex e-con e-child\" data-id=\"3aece8d7\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2395c99b elementor-widget elementor-widget-heading\" data-id=\"2395c99b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Telefonia IP com Jira Service Management e um \u00fanico fornecedor para voz e integra\u00e7\u00e3o\n<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3ed4fa76 elementor-widget elementor-widget-text-editor\" data-id=\"3ed4fa76\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p><strong>A Telefonia IP com Jira Service Management torna a contrata\u00e7\u00e3o mais estrat\u00e9gica ao reunir voz, PABX Virtual e integra\u00e7\u00e3o t\u00e9cnica em uma solu\u00e7\u00e3o completa.<\/strong><\/p><p>Com um \u00fanico time, sua empresa alinha numera\u00e7\u00e3o, SIP, APIs, campos e automa\u00e7\u00f5es com <strong>mais agilidade<\/strong> e <strong>consist\u00eancia<\/strong>. A <strong>telefonia integrada ao Jira Service Management<\/strong> conecta chamadas e tickets, <strong>acelera o atendimento e oferece a compras e TI uma vis\u00e3o clara dos componentes e do custo total da opera\u00e7\u00e3o<\/strong>.<\/p><p>Como <a href=\"https:\/\/vulcanet.com.br\/diferenciais\/operadora-de-telefonia-fixa-stfc-autorizada-pela-anatel\/\"><strong>operadora STFC autorizada pela Anatel<\/strong><\/a>, a VulcaNet configura a telefonia e integra o ambiente de atendimento empresarial. Essa centraliza\u00e7\u00e3o <strong>proporciona<\/strong> <a href=\"https:\/\/vulcanet.com.br\/diferenciais\/atendimento-personalizado-e-suporte-especializado\/\"><strong>suporte especializado<\/strong><\/a>, <strong>gest\u00e3o simplificada<\/strong> e um <strong>\u00fanico parceiro para impulsionar toda a opera\u00e7\u00e3o conectada<\/strong>.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-7f51d0a0 e-con-full e-flex e-con e-child\" data-id=\"7f51d0a0\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-60775b2 elementor-widget elementor-widget-button\" data-id=\"60775b2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"#vendas\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Contratar Integra\u00e7\u00e3o<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-29b4ac93 elementor-widget elementor-widget-button\" data-id=\"29b4ac93\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"#canais\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Revender Integra\u00e7\u00e3o<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/section>\n\t\t<section data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-4e787b68 e-con-full sect-container sect-container-b e-flex e-con e-parent\" data-id=\"4e787b68\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-51b5179b sect-content e-flex e-con-boxed e-con e-child\" data-id=\"51b5179b\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-38fcc837 e-con-full e-flex e-con e-child\" data-id=\"38fcc837\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-5fe11d44 elementor-widget elementor-widget-image\" data-id=\"5fe11d44\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"768\" height=\"512\" src=\"https:\/\/vulcanet.com.br\/wp-content\/uploads\/2026\/09\/telefonia-para-jira-service-management-10-telefonia-itsm-para-jira-service-management-com-escala-mobilidade-e-continuidade-vulcanet-0.webp\" class=\"attachment-full size-full wp-image-21371\" alt=\"Telefonia ITSM para Jira Service Management com equipes distribu\u00eddas\" srcset=\"https:\/\/vulcanet.com.br\/wp-content\/uploads\/2026\/09\/telefonia-para-jira-service-management-10-telefonia-itsm-para-jira-service-management-com-escala-mobilidade-e-continuidade-vulcanet-0.webp 768w, https:\/\/vulcanet.com.br\/wp-content\/uploads\/2026\/09\/telefonia-para-jira-service-management-10-telefonia-itsm-para-jira-service-management-com-escala-mobilidade-e-continuidade-vulcanet-0-300x200.webp 300w\" sizes=\"(max-width: 768px) 100vw, 768px\" title=\"\">\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-38f9dce3 e-con-full e-flex e-con e-child\" data-id=\"38f9dce3\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-76dea181 elementor-widget elementor-widget-heading\" data-id=\"76dea181\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Telefonia ITSM para Jira Service Management com escala e mobilidade\n<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-56166b8b elementor-widget elementor-widget-text-editor\" data-id=\"56166b8b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p><strong>A Telefonia ITSM para Jira Service Management permite ampliar a capacidade conforme o crescimento ou demanda sazonal do do seu neg\u00f3cio.<\/strong><\/p><p>Ramais e chamadas simult\u00e2neas podem ser dimensionados para equipes maiores, campanhas internas e per\u00edodos de alta demanda. Com voz para central de servi\u00e7os Jira, os softphones conectam profissionais de filiais, home office e campo, <strong>reduzem a depend\u00eancia de uma central f\u00edsica e mant\u00eam as intera\u00e7\u00f5es integradas ao processo de aten<\/strong>dimento.<\/p><p>Hor\u00e1rios personalizados, rotas alternativas e recursos de conting\u00eancia garantem <strong>mais organiza\u00e7\u00e3o<\/strong> e continuidade operacional. <strong>A VulcaNet dimensiona, configura e acompanha toda a estrutura para unir mobilidade, escalabilidade e efici\u00eancia.<\/strong> Escale sua telefonia e <strong>mantenha sua equipe conectada onde estiver<\/strong>.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-614e8249 e-con-full e-flex e-con e-child\" data-id=\"614e8249\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-3aa15dfc elementor-widget elementor-widget-button\" data-id=\"3aa15dfc\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"#vendas\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Escalar Minha Telefonia<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-62d25075 elementor-widget elementor-widget-button\" data-id=\"62d25075\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"#canais\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Revender Telefonia Escal\u00e1vel<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/section>\n\t\t<section data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-30963f7f e-con-full sect-container sect-ref-estrat e-flex e-con e-parent\" data-id=\"30963f7f\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;gradient&quot;}\">\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-478c90f6 e-con-full e-flex e-con e-child\" data-id=\"478c90f6\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-127140ac toc-exclude elementor-widget elementor-widget-heading\" data-id=\"127140ac\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">A VulcaNet \u00e9 <strong>segura<\/strong>, opera com rigor t\u00e9cnico e regulamentar.<\/h3>\t\t\t\t<\/div>\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-65461dca e-con-full e-flex e-con e-child\" data-id=\"65461dca\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-1d96f2d6 elementor-widget elementor-widget-button\" data-id=\"1d96f2d6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"#vendas\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Agendar Demonstra\u00e7\u00e3o<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6f3a14b4 elementor-widget elementor-widget-button\" data-id=\"6f3a14b4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"#canais\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Ver Vantagens para Revenda<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/section>\n\t\t<section data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-60bd7c5f e-con-full sect-container sect-container-a e-flex e-con e-parent\" data-id=\"60bd7c5f\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-413e1394 sect-content e-flex e-con-boxed e-con e-child\" data-id=\"413e1394\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-23325d74 e-con-full e-flex e-con e-child\" data-id=\"23325d74\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a83ef14 elementor-widget elementor-widget-image\" data-id=\"a83ef14\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"768\" height=\"512\" src=\"https:\/\/vulcanet.com.br\/wp-content\/uploads\/2026\/09\/telefonia-para-jira-service-management-11-telefonia-para-jira-service-management-com-criacao-e-atualizacao-automatica-de-tickets-vulcanet-0.webp\" class=\"attachment-full size-full wp-image-21372\" alt=\"Telefonia para Jira Service Management criando tickets automaticamente\" srcset=\"https:\/\/vulcanet.com.br\/wp-content\/uploads\/2026\/09\/telefonia-para-jira-service-management-11-telefonia-para-jira-service-management-com-criacao-e-atualizacao-automatica-de-tickets-vulcanet-0.webp 768w, https:\/\/vulcanet.com.br\/wp-content\/uploads\/2026\/09\/telefonia-para-jira-service-management-11-telefonia-para-jira-service-management-com-criacao-e-atualizacao-automatica-de-tickets-vulcanet-0-300x200.webp 300w\" sizes=\"(max-width: 768px) 100vw, 768px\" title=\"\">\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-d8121c2 e-con-full e-flex e-con e-child\" data-id=\"d8121c2\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-57cc0e32 elementor-widget elementor-widget-heading\" data-id=\"57cc0e32\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Telefonia para Jira Service Management com cria\u00e7\u00e3o e atualiza\u00e7\u00e3o autom\u00e1tica de tickets\n<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3e3c4376 elementor-widget elementor-widget-text-editor\" data-id=\"3e3c4376\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p><strong>A Telefonia para Jira Service Management transforma eventos telef\u00f4nicos em tickets estruturados, acelera o atendimento e amplia a produtividade da sua equipe.<\/strong><\/p><p>Chamadas atendidas, n\u00e3o atendidas e mensagens de voz <strong>geram solicita\u00e7\u00f5es automaticamente<\/strong>, conforme as regras da empresa. O mapeamento preenche o projeto de servi\u00e7o, o tipo de solicita\u00e7\u00e3o e os campos do Jira. Com a <strong>CTI para Jira Service Management<\/strong>, novos eventos atualizam o hist\u00f3rico do atendimento, enquanto o Jira <strong>Automation direciona respons\u00e1vel<\/strong>, <strong>prioridade<\/strong>, <strong>fila<\/strong> e <strong>notifica\u00e7\u00f5es<\/strong> com <strong>base nos dados coletados<\/strong>.<\/p><p>A VulcaNet mapeia, configura e testa cada fluxo para <strong>entregar uma opera\u00e7\u00e3o integrada<\/strong>, <strong>organizada<\/strong> e <strong>alinhada aos processos do neg\u00f3cio<\/strong>. <strong>Automatize seus tickets e conquiste um atendimento mais r\u00e1pido, produtivo e eficiente.<\/strong><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-1a9a4b36 e-con-full e-flex e-con e-child\" data-id=\"1a9a4b36\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-1c7a0013 elementor-widget elementor-widget-button\" data-id=\"1c7a0013\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"#vendas\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Contratar Tickets Automatizados<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-46c447c7 elementor-widget elementor-widget-button\" data-id=\"46c447c7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"#canais\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Revender Tickets Automatizados<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/section>\n\t\t<section data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-4951dc4f e-con-full sect-container sect-container-b e-flex e-con e-parent\" data-id=\"4951dc4f\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-1236257c sect-content e-flex e-con-boxed e-con e-child\" data-id=\"1236257c\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-4a150157 e-con-full e-flex e-con e-child\" data-id=\"4a150157\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2223f00f elementor-widget elementor-widget-image\" data-id=\"2223f00f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"768\" height=\"512\" src=\"https:\/\/vulcanet.com.br\/wp-content\/uploads\/2026\/09\/telefonia-para-jira-service-management-12-integracao-de-chamadas-com-jira-service-management-para-identificar-chamadores-e-tickets-vulcanet-0.webp\" class=\"attachment-full size-full wp-image-21373\" alt=\"Integra\u00e7\u00e3o de Chamadas com Jira Service Management identificando tickets\" srcset=\"https:\/\/vulcanet.com.br\/wp-content\/uploads\/2026\/09\/telefonia-para-jira-service-management-12-integracao-de-chamadas-com-jira-service-management-para-identificar-chamadores-e-tickets-vulcanet-0.webp 768w, https:\/\/vulcanet.com.br\/wp-content\/uploads\/2026\/09\/telefonia-para-jira-service-management-12-integracao-de-chamadas-com-jira-service-management-para-identificar-chamadores-e-tickets-vulcanet-0-300x200.webp 300w\" sizes=\"(max-width: 768px) 100vw, 768px\" title=\"\">\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-530ce4e7 e-con-full e-flex e-con e-child\" data-id=\"530ce4e7\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-fc7c8f elementor-widget elementor-widget-heading\" data-id=\"fc7c8f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Integra\u00e7\u00e3o de Chamadas com Jira Service Management para identificar chamadores e tickets\n<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6793409b elementor-widget elementor-widget-text-editor\" data-id=\"6793409b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p><strong>A Integra\u00e7\u00e3o de Chamadas com Jira Service Management identifica o chamador e apresenta as informa\u00e7\u00f5es certas para o atendente selecionar o ticket correto com mais agilidade.<\/strong><\/p><p>O n\u00famero recebido \u00e9 comparado com usu\u00e1rios, clientes e organiza\u00e7\u00f5es presentes nas bases autorizadas. Com a <strong>telefonia integrada ao Jira Service Management<\/strong>, o <strong>contexto aparece antes da cria\u00e7\u00e3o de uma nova solicita\u00e7\u00e3o<\/strong>, incluindo tickets abertos, hist\u00f3ricos de atendimento e ativos associados no Assets ou em outro cadastro integrado.<\/p><p>A VulcaNet configura regras de pesquisa e associa\u00e7\u00e3o que <strong>aumentam a precis\u00e3o dos registros<\/strong>, <strong>otimizam o atendimento<\/strong> e <strong>proporcionam uma experi\u00eancia mais eficiente<\/strong> para colaboradores e clientes. <strong>Identifique cada chamador e encontre o ticket certo desde o in\u00edcio do atendimento<\/strong>.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-347ca50e e-con-full e-flex e-con e-child\" data-id=\"347ca50e\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-41e31fa elementor-widget elementor-widget-button\" data-id=\"41e31fa\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"#vendas\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Falar com Vendas<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-868ebfd elementor-widget elementor-widget-button\" data-id=\"868ebfd\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"#canais\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Falar com Parcerias<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/section>\n\t\t<section data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-4abcf800 e-con-full sect-container sect-container-a e-flex e-con e-parent\" data-id=\"4abcf800\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-5c9ac85d sect-content e-flex e-con-boxed e-con e-child\" data-id=\"5c9ac85d\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-2f315ae2 e-con-full e-flex e-con e-child\" data-id=\"2f315ae2\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-66ed9c69 elementor-widget elementor-widget-image\" data-id=\"66ed9c69\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"768\" height=\"512\" src=\"https:\/\/vulcanet.com.br\/wp-content\/uploads\/2026\/09\/telefonia-para-jira-service-management-13-pabx-integrado-ao-jira-service-management-com-ura-filas-e-regras-de-distribuicao-vulcanet-0.webp\" class=\"attachment-full size-full wp-image-21374\" alt=\"PABX Integrado ao Jira Service Management com URA e filas\" srcset=\"https:\/\/vulcanet.com.br\/wp-content\/uploads\/2026\/09\/telefonia-para-jira-service-management-13-pabx-integrado-ao-jira-service-management-com-ura-filas-e-regras-de-distribuicao-vulcanet-0.webp 768w, https:\/\/vulcanet.com.br\/wp-content\/uploads\/2026\/09\/telefonia-para-jira-service-management-13-pabx-integrado-ao-jira-service-management-com-ura-filas-e-regras-de-distribuicao-vulcanet-0-300x200.webp 300w\" sizes=\"(max-width: 768px) 100vw, 768px\" title=\"\">\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-2ce74ab e-con-full e-flex e-con e-child\" data-id=\"2ce74ab\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-5a0a58fc elementor-widget elementor-widget-heading\" data-id=\"5a0a58fc\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">PABX Integrado ao Jira Service Management com URA, filas e regras de distribui\u00e7\u00e3o\n<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7bcc293c elementor-widget elementor-widget-text-editor\" data-id=\"7bcc293c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p><strong>O PABX Integrado ao Jira Service Management direciona cada chamada \u00e0 equipe adequada desde o primeiro contato, tornando o atendimento mais \u00e1gil, organizado e eficiente.<\/strong><\/p><p>A <a href=\"https:\/\/vulcanet.com.br\/solucoes\/telefonia\/ura\/\"><strong>URA<\/strong><\/a> <strong>apresenta op\u00e7\u00f5es objetivas<\/strong> para <strong>identificar o servi\u00e7o procurado e encaminhar<\/strong> o usu\u00e1rio. Em seguida, as filas distribuem as chamadas por disponibilidade, hor\u00e1rio, prioridade ou regras espec\u00edficas da opera\u00e7\u00e3o. Com essa telefonia para gerenciamento de servi\u00e7os de tecnologia da informa\u00e7\u00e3o no JSM, cada escolha orienta a cria\u00e7\u00e3o e o tratamento do ticket.<\/p><p>O tipo de solicita\u00e7\u00e3o, o respons\u00e1vel e o SLA podem ser definidos conforme o caminho da chamada. A VulcaNet desenha e configura URAs e filas sob medida para <strong>otimizar recursos<\/strong>, <strong>elevar a produtividade das equipes<\/strong> e <strong>melhorar a experi\u00eancia do usu\u00e1rio.<\/strong> <strong>Organize sua demanda desde a entrada com URAs e filas integradas ao Jira Service Management<\/strong>.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-63b19c8f e-con-full e-flex e-con e-child\" data-id=\"63b19c8f\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-f71f1c8 elementor-widget elementor-widget-button\" data-id=\"f71f1c8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"#vendas\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Contratar PABX Integrado<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5ee7bca7 elementor-widget elementor-widget-button\" data-id=\"5ee7bca7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"#canais\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Revender PABX Integrado<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/section>\n\t\t<section data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-2ac945ad e-con-full sect-container sect-container-b e-flex e-con e-parent\" data-id=\"2ac945ad\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-41a81df1 sect-content e-flex e-con-boxed e-con e-child\" data-id=\"41a81df1\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-1ccfa18c e-con-full e-flex e-con e-child\" data-id=\"1ccfa18c\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-62bce354 elementor-widget elementor-widget-image\" data-id=\"62bce354\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"768\" height=\"512\" src=\"https:\/\/vulcanet.com.br\/wp-content\/uploads\/2026\/09\/telefonia-para-jira-service-management-14-integracao-sip-para-jsm-com-canais-simultaneos-e-conectividade-empresarial-vulcanet-0.webp\" class=\"attachment-full size-full wp-image-21375\" alt=\"Integra\u00e7\u00e3o SIP para JSM com canais simult\u00e2neos protegidos\" srcset=\"https:\/\/vulcanet.com.br\/wp-content\/uploads\/2026\/09\/telefonia-para-jira-service-management-14-integracao-sip-para-jsm-com-canais-simultaneos-e-conectividade-empresarial-vulcanet-0.webp 768w, https:\/\/vulcanet.com.br\/wp-content\/uploads\/2026\/09\/telefonia-para-jira-service-management-14-integracao-sip-para-jsm-com-canais-simultaneos-e-conectividade-empresarial-vulcanet-0-300x200.webp 300w\" sizes=\"(max-width: 768px) 100vw, 768px\" title=\"\">\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-64e1083 e-con-full e-flex e-con e-child\" data-id=\"64e1083\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-264e614 elementor-widget elementor-widget-heading\" data-id=\"264e614\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Integra\u00e7\u00e3o SIP para JSM com canais simult\u00e2neos e conectividade empresarial\n<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1793f187 elementor-widget elementor-widget-text-editor\" data-id=\"1793f187\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p><strong>A <a href=\"https:\/\/vulcanet.com.br\/solucoes\/telefonia\/sip-trunk-na-nuvem\/\"><strong>Integra\u00e7\u00e3o SIP para JSM<\/strong><\/a> otimiza investimentos em telefonia ao dimensionar as chamadas simult\u00e2neas de acordo com a demanda real da empresa.<\/strong><\/p><p>O <a href=\"https:\/\/vulcanet.com.br\/solucoes\/telefonia\/sip-trunk-na-nuvem\/\"><strong>SIP Trunk<\/strong><\/a> <strong>conecta a rede de telefonia ao<\/strong> <a href=\"https:\/\/vulcanet.com.br\/solucoes\/telefonia\/pabx-virtual\/\"><strong>PABX Virtual<\/strong><\/a> <strong>para transportar chamadas recebidas<\/strong> e realizadas <strong>com efici\u00eancia<\/strong>. A defini\u00e7\u00e3o estrat\u00e9gica da quantidade de canais considera hor\u00e1rios de pico, filas cr\u00edticas e o volume esperado de atendimento. Como base da <strong>telefonia IP com Jira Service Management<\/strong>, esse dimensionamento <strong>oferece mais fluidez ao atendimento<\/strong> e <strong>melhor aproveitamento do custo mensal<\/strong>.<\/p><p>Conforme o projeto, SBC, criptografia de sinaliza\u00e7\u00e3o e m\u00eddia e monitoramento podem ampliar a prote\u00e7\u00e3o e a qualidade das comunica\u00e7\u00f5es. A VulcaNet avalia o tr\u00e1fego e configura a conectividade <strong>para entregar uma opera\u00e7\u00e3o est\u00e1vel, escal\u00e1vel e economicamente adequada.<\/strong> <strong>Dimensione seus canais SIP<\/strong> e <strong>transforme conectividade em efici\u00eancia para o atendimento<\/strong>.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-11fb35d1 e-con-full e-flex e-con e-child\" data-id=\"11fb35d1\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-1e110522 elementor-widget elementor-widget-button\" data-id=\"1e110522\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"#vendas\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Contratar Canais<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-289c4014 elementor-widget elementor-widget-button\" data-id=\"289c4014\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"#canais\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Revender Canais<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/section>\n\t\t<section data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-677dc424 e-con-full sect-container sect-container-a e-flex e-con e-parent\" data-id=\"677dc424\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-178be37c sect-content e-flex e-con-boxed e-con e-child\" data-id=\"178be37c\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-528de5fe e-con-full e-flex e-con e-child\" data-id=\"528de5fe\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-183d5d62 elementor-widget elementor-widget-image\" data-id=\"183d5d62\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"768\" height=\"512\" src=\"https:\/\/vulcanet.com.br\/wp-content\/uploads\/2026\/09\/telefonia-para-jira-service-management-15-telefonia-integrada-ao-jira-service-management-com-gravacao-e-transcricao-de-chamadas-vulcanet-0.webp\" class=\"attachment-full size-full wp-image-21376\" alt=\"Telefonia Integrada ao Jira Service Management com grava\u00e7\u00e3o protegida\" srcset=\"https:\/\/vulcanet.com.br\/wp-content\/uploads\/2026\/09\/telefonia-para-jira-service-management-15-telefonia-integrada-ao-jira-service-management-com-gravacao-e-transcricao-de-chamadas-vulcanet-0.webp 768w, https:\/\/vulcanet.com.br\/wp-content\/uploads\/2026\/09\/telefonia-para-jira-service-management-15-telefonia-integrada-ao-jira-service-management-com-gravacao-e-transcricao-de-chamadas-vulcanet-0-300x200.webp 300w\" sizes=\"(max-width: 768px) 100vw, 768px\" title=\"\">\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-5b605f10 e-con-full e-flex e-con e-child\" data-id=\"5b605f10\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-6f429d52 elementor-widget elementor-widget-heading\" data-id=\"6f429d52\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Telefonia Integrada ao Jira Service Management com grava\u00e7\u00e3o e transcri\u00e7\u00e3o de chamadas\n<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-423a4306 elementor-widget elementor-widget-text-editor\" data-id=\"423a4306\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>A <strong>Telefonia Integrada ao Jira Service Management transforma conversas em informa\u00e7\u00f5es estrat\u00e9gicas<\/strong> para <strong>elevar a qualidade<\/strong>, <strong>simplificar auditorias<\/strong> e <strong>garantir a continuidade do atendimento<\/strong>.<\/p><p>Grava\u00e7\u00f5es e transcri\u00e7\u00f5es autom\u00e1ticas podem ser anexadas ou referenciadas no ticket conforme a arquitetura contratada. Essa <strong>integra\u00e7\u00e3o de voz para IT Service Management<\/strong> no Jira <strong>agiliza consultas<\/strong>, <strong>facilita o acompanhamento do hist\u00f3rico<\/strong> e <strong>reduz a necessidade de escutar cada chamada por completo<\/strong>.<\/p><p>A VulcaNet configura os recursos contratados de acordo com as defini\u00e7\u00f5es da <strong>sua empresa para avisos<\/strong>, <strong>permiss\u00f5es<\/strong>, <strong>armazenamento<\/strong>, <strong>reten\u00e7\u00e3o<\/strong> e <strong>descarte<\/strong>, mantendo o tratamento alinhado \u00e0 LGPD. Conte com <a href=\"https:\/\/vulcanet.com.br\/solucoes\/telefonia\/gravador-de-chamadas\/\"><strong>grava\u00e7\u00f5es<\/strong><\/a> e <a href=\"https:\/\/vulcanet.com.br\/solucoes\/telefonia\/transcricao-de-chamadas\/\"><strong>transcri\u00e7\u00f5es<\/strong><\/a> <strong>integradas<\/strong> para <strong>transformar cada atendimento em evid\u00eancia operacional segura<\/strong> e <strong>acess\u00edvel<\/strong>.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-64e187 e-con-full e-flex e-con e-child\" data-id=\"64e187\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2d505080 elementor-widget elementor-widget-button\" data-id=\"2d505080\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"#vendas\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Contratar Grava\u00e7\u00e3o Integrada<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d450967 elementor-widget elementor-widget-button\" data-id=\"d450967\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"#canais\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Revender Grava\u00e7\u00e3o Integrada<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/section>\n\t\t<section data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-5ef456b5 e-con-full sect-container sect-container-b e-flex e-con e-parent\" data-id=\"5ef456b5\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-235c2b9 sect-content e-flex e-con-boxed e-con e-child\" data-id=\"235c2b9\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-6eff1f48 e-con-full e-flex e-con e-child\" data-id=\"6eff1f48\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-1604db42 elementor-widget elementor-widget-image\" data-id=\"1604db42\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"768\" height=\"512\" src=\"https:\/\/vulcanet.com.br\/wp-content\/uploads\/2026\/09\/telefonia-para-jira-service-management-16-chamadas-para-service-desk-jira-com-softphone-retorno-e-bilhetagem-vulcanet-0.webp\" class=\"attachment-full size-full wp-image-21377\" alt=\"Chamadas para Service Desk Jira com softphone e fila de retorno\" srcset=\"https:\/\/vulcanet.com.br\/wp-content\/uploads\/2026\/09\/telefonia-para-jira-service-management-16-chamadas-para-service-desk-jira-com-softphone-retorno-e-bilhetagem-vulcanet-0.webp 768w, https:\/\/vulcanet.com.br\/wp-content\/uploads\/2026\/09\/telefonia-para-jira-service-management-16-chamadas-para-service-desk-jira-com-softphone-retorno-e-bilhetagem-vulcanet-0-300x200.webp 300w\" sizes=\"(max-width: 768px) 100vw, 768px\" title=\"\">\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-4bef9b92 e-con-full e-flex e-con e-child\" data-id=\"4bef9b92\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-733d6c0 elementor-widget elementor-widget-heading\" data-id=\"733d6c0\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Chamadas para Service Desk Jira com softphone, retorno e bilhetagem\n<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-57d7feef elementor-widget elementor-widget-text-editor\" data-id=\"57d7feef\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p><strong>As Chamadas para Service Desk Jira ganham mais agilidade, mobilidade e controle quando softphone, retorno e bilhetagem operam em um \u00fanico fluxo.<\/strong><\/p><p>O atendente pode <strong>realizar e receber chamadas pelo computador ou celular<\/strong>, <strong>mantendo cada contato associado \u00e0 solicita\u00e7\u00e3o<\/strong>. As chamadas perdidas entram em uma fila de retorno com respons\u00e1vel e acompanhamento definidos, favorecendo respostas r\u00e1pidas e uma experi\u00eancia mais eficiente. Nessa solu\u00e7\u00e3o de <strong>telefonia ESM para Jira Service Management<\/strong>, a bilhetagem registra origem, destino, dura\u00e7\u00e3o e resultado de cada contato.<\/p><p>Esses dados geram relat\u00f3rios estrat\u00e9gicos sobre filas, SLAs e demanda recebida, apoiando decis\u00f5es comerciais e a melhoria cont\u00ednua do atendimento. A VulcaNet configura os recursos e integra os eventos <strong>para oferecer mobilidade com total rastreabilidade.<\/strong> <strong>Ative o softphone integrado e transforme cada chamada em uma oportunidade de atender melhor<\/strong>.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-565202ee e-con-full e-flex e-con e-child\" data-id=\"565202ee\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-22b51dce elementor-widget elementor-widget-button\" data-id=\"22b51dce\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"#vendas\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Contratar Softphone Integrado<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5d677245 elementor-widget elementor-widget-button\" data-id=\"5d677245\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"#canais\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Revender Softphone Integrado<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/section>\n\t\t<section data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-167a58b3 e-con-full sect-container sect-ref-estrat e-flex e-con e-parent\" data-id=\"167a58b3\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;gradient&quot;}\">\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-25220cc0 e-con-full e-flex e-con e-child\" data-id=\"25220cc0\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-7e27bf96 toc-exclude elementor-widget elementor-widget-heading\" data-id=\"7e27bf96\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">A VulcaNet \u00e9 <strong>parceira<\/strong>, est\u00e1 sempre ao seu lado ajudando seu neg\u00f3cio a prosperar.<\/h3>\t\t\t\t<\/div>\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-2cace23c e-con-full e-flex e-con e-child\" data-id=\"2cace23c\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-1b820706 elementor-widget elementor-widget-button\" data-id=\"1b820706\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"#vendas\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Agendar Demonstra\u00e7\u00e3o<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3e04631 elementor-widget elementor-widget-button\" data-id=\"3e04631\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"#canais\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Ver Vantagens para Revenda<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/section>\n\t\t<section data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-31d155f e-flex e-con-boxed e-con e-parent\" data-id=\"31d155f\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-7a7d11aa content paragrafo-sem-margem e-con-full e-flex e-con e-child\" data-id=\"7a7d11aa\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-7b36554d e-con-full e-flex e-con e-child\" data-id=\"7b36554d\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-758eb544 elementor-widget elementor-widget-heading\" data-id=\"758eb544\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Escolha a melhor integra\u00e7\u00e3o para uma telefonia realmente integrada ao Jira\n<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-12239c7f texto-grande elementor-widget__width-inherit elementor-widget elementor-widget-text-editor\" data-id=\"12239c7f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p><strong>Escolher a Telefonia para Jira Service Management da VulcaNet \u00e9 investir em uma opera\u00e7\u00e3o completa<\/strong>, com <a href=\"https:\/\/vulcanet.com.br\/diferenciais\/planos-flexiveis-e-customizaveis\/\"><strong>pre\u00e7o dimensionado<\/strong><\/a> conforme <strong>ramais<\/strong>, <strong>canais<\/strong>, <strong>n\u00fameros<\/strong>, <strong>consumo<\/strong>, <strong>integra\u00e7\u00e3o<\/strong> e <strong>suporte<\/strong>.<\/p><p>Uma compara\u00e7\u00e3o completa inclui integra\u00e7\u00e3o com tickets, implanta\u00e7\u00e3o, numera\u00e7\u00e3o brasileira, qualidade de voz, seguran\u00e7a, escalabilidade e continuidade. Com telefonia e Jira em uma \u00fanica solu\u00e7\u00e3o, sua empresa <strong>ganha previsibilidade de custos<\/strong>, <strong>simplifica a contrata\u00e7\u00e3o<\/strong> e <strong>aproveita melhor cada recurso<\/strong>.<\/p><p>Como <a href=\"https:\/\/vulcanet.com.br\/diferenciais\/operadora-de-telefonia-fixa-stfc-autorizada-pela-anatel\/\"><strong>operadora STFC autorizada pela Anatel<\/strong><\/a>, a VulcaNet <strong>centraliza telefonia<\/strong>, <strong>integra\u00e7\u00e3o<\/strong> e <a href=\"https:\/\/vulcanet.com.br\/diferenciais\/atendimento-personalizado-e-suporte-especializado\/\"><strong>suporte especializado<\/strong><\/a>. Leia a tabela e escolha <strong>mais efici\u00eancia<\/strong> e <strong>controle de custos para sua empresa<\/strong>.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-686568ee e-con-full comp-solucao e-flex e-con e-child\" data-id=\"686568ee\" data-element_type=\"container\" data-e-type=\"container\" id=\"comp-solucao\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2dfe039e eael-dt-th-align-center table-comp eael-table-align-center elementor-widget elementor-widget-eael-data-table\" data-id=\"2dfe039e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"eael-data-table.default\">\n\t\t\t\t\t<style>\n\t\t\t@media (max-width: 767px) {\n\t\t\t   #eael-data-table-wrapper-2dfe039e.custom-responsive-option-enable .eael-data-table thead {\n                    display: none;\n               }\n               #eael-data-table-wrapper-2dfe039e.custom-responsive-option-enable .eael-data-table tbody tr td {\n                    float: none;\n                    clear: left;\n                    width: 100%;\n                    text-align: left;\n                    display: flex;\n                    align-items: center;\n                }\n\t\t\t}\n\t\t\t<\/style>\t\t<div class=\"eael-data-table-wrap custom-responsive-option-enable\" data-table_id=\"2dfe039e\" id=\"eael-data-table-wrapper-2dfe039e\" data-custom_responsive=\"true\">\n\t\t\t<table class=\"tablesorter eael-data-table center\" id=\"eael-data-table-2dfe039e\">\n\t\t\t    <thead>\n\t\t\t        <tr class=\"table-header\">\n\t\t\t\t\t\t\t\t\t            <th class=\"table-comp-header table-comp-header-recursos sorting\" id=\"\" colspan=\"\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"data-table-header-text\">Recursos<\/span><\/th>\n\t\t\t        \t\t\t\t            <th class=\"table-comp-header table-comp-header-vulcanet sorting\" id=\"\" colspan=\"\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<i class=\"fas fa-star data-header-icon\"><\/i>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t            \t\t\t\t\t\t\t\t<span class=\"data-table-header-text\">Operadora Moderna <br>VulcaNet<\/span><\/th>\n\t\t\t        \t\t\t\t            <th class=\"table-comp-header table-comp-header-tradicional sorting\" id=\"\" colspan=\"\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"data-table-header-text\">Operadoras <br>Tradicional<\/span><\/th>\n\t\t\t        \t\t\t\t            <th class=\"table-comp-header table-comp-header-voip sorting\" id=\"\" colspan=\"\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"data-table-header-text\">Operadoras <br>VoIP<\/span><\/th>\n\t\t\t        \t\t\t\t        <\/tr>\n\t\t\t    <\/thead>\n\t\t\t  \t<tbody>\n\t\t\t\t\t\t\t\t\t\t\t<tr>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t   \t\t\t\t\t\t\t\t\t\t\t<td colspan=\"\" rowspan=\"\" class=\"table-comp-body-recurso\" id=\"\">\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"td-content-wrapper\"><div class=\"td-content\">\n\t\t\t\t\t\t\t\t\t\t\t\t\tIntegra\u00e7\u00e3o com o Jira\n\n\t\t\t\t\t\t\t\t\t\t\t\t<\/div><\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/td>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t   \t\t\t\t\t\t\t\t\t\t\t<td colspan=\"\" rowspan=\"\" class=\"table-comp-body-vulcanet\" id=\"\">\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"td-content-wrapper\"><div class=\"td-content\">\n\t\t\t\t\t\t\t\t\t\t\t\t\tCTI configurado para relacionar chamadas, tickets, request types, filas e SLAs.\n\n\t\t\t\t\t\t\t\t\t\t\t\t<\/div><\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/td>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t   \t\t\t\t\t\t\t\t\t\t\t<td colspan=\"\" rowspan=\"\" class=\"table-comp-body-tradicional\" id=\"\">\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"td-content-wrapper\"><div class=\"td-content\">\n\t\t\t\t\t\t\t\t\t\t\t\t\tIntegra\u00e7\u00f5es espec\u00edficas podem depender de terceiros e projetos pouco flex\u00edveis.\n\n\t\t\t\t\t\t\t\t\t\t\t\t<\/div><\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/td>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t   \t\t\t\t\t\t\t\t\t\t\t<td colspan=\"\" rowspan=\"\" class=\"table-comp-body-voip\" id=\"\">\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"td-content-wrapper\"><div class=\"td-content\">\n\t\t\t\t\t\t\t\t\t\t\t\t\tPode oferecer apenas APIs b\u00e1sicas, sem conhecimento dos fluxos do Jira Service Management.\n\n\t\t\t\t\t\t\t\t\t\t\t\t<\/div><\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/td>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/tr>\n\t\t\t        \t\t\t\t\t\t<tr>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t   \t\t\t\t\t\t\t\t\t\t\t<td colspan=\"\" rowspan=\"\" class=\"table-comp-body-recurso\" id=\"\">\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"td-content-wrapper\"><div class=\"td-content\">\n\t\t\t\t\t\t\t\t\t\t\t\t\tImplanta\u00e7\u00e3o\t\t\t\t\t\t\t\t\t\t\t\t<\/div><\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/td>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t   \t\t\t\t\t\t\t\t\t\t\t<td colspan=\"\" rowspan=\"\" class=\"table-comp-body-vulcanet\" id=\"\">\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"td-content-wrapper\"><div class=\"td-content\">\n\t\t\t\t\t\t\t\t\t\t\t\t\tDiagn\u00f3stico, desenho do fluxo, configura\u00e7\u00e3o, testes e ativa\u00e7\u00e3o assistida.\n\n\t\t\t\t\t\t\t\t\t\t\t\t<\/div><\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/td>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t   \t\t\t\t\t\t\t\t\t\t\t<td colspan=\"\" rowspan=\"\" class=\"table-comp-body-tradicional\" id=\"\">\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"td-content-wrapper\"><div class=\"td-content\">\n\t\t\t\t\t\t\t\t\t\t\t\t\tA ativa\u00e7\u00e3o costuma priorizar a telefonia, deixando a integra\u00e7\u00e3o sob outra responsabilidade.\n\n\t\t\t\t\t\t\t\t\t\t\t\t<\/div><\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/td>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t   \t\t\t\t\t\t\t\t\t\t\t<td colspan=\"\" rowspan=\"\" class=\"table-comp-body-voip\" id=\"\">\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"td-content-wrapper\"><div class=\"td-content\">\n\t\t\t\t\t\t\t\t\t\t\t\t\tPode limitar a implanta\u00e7\u00e3o ao envio de credenciais e instru\u00e7\u00f5es gen\u00e9ricas.\n\n\t\t\t\t\t\t\t\t\t\t\t\t<\/div><\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/td>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/tr>\n\t\t\t        \t\t\t\t\t\t<tr>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t   \t\t\t\t\t\t\t\t\t\t\t<td colspan=\"\" rowspan=\"\" class=\"table-comp-body-recurso\" id=\"\">\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"td-content-wrapper\"><div class=\"td-content\">\n\t\t\t\t\t\t\t\t\t\t\t\t\tSuporte especializado\t\t\t\t\t\t\t\t\t\t\t\t<\/div><\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/td>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t   \t\t\t\t\t\t\t\t\t\t\t<td colspan=\"\" rowspan=\"\" class=\"table-comp-body-vulcanet\" id=\"\">\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"td-content-wrapper\"><div class=\"td-content\">\n\t\t\t\t\t\t\t\t\t\t\t\t\tUm \u00fanico fornecedor para analisar telefonia, PABX, SIP, APIs e eventos no Jira.\n\n\t\t\t\t\t\t\t\t\t\t\t\t<\/div><\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/td>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t   \t\t\t\t\t\t\t\t\t\t\t<td colspan=\"\" rowspan=\"\" class=\"table-comp-body-tradicional\" id=\"\">\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"td-content-wrapper\"><div class=\"td-content\">\n\t\t\t\t\t\t\t\t\t\t\t\t\tChamados envolvendo sistemas externos podem gerar repasses entre diferentes equipes.\n\n\t\t\t\t\t\t\t\t\t\t\t\t<\/div><\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/td>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t   \t\t\t\t\t\t\t\t\t\t\t<td colspan=\"\" rowspan=\"\" class=\"table-comp-body-voip\" id=\"\">\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"td-content-wrapper\"><div class=\"td-content\">\n\t\t\t\t\t\t\t\t\t\t\t\t\tO suporte pode conhecer VoIP, mas pone n\u00e3o saber sobre service desk ou tickets.\n\n\t\t\t\t\t\t\t\t\t\t\t\t<\/div><\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/td>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/tr>\n\t\t\t        \t\t\t\t\t\t<tr>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t   \t\t\t\t\t\t\t\t\t\t\t<td colspan=\"\" rowspan=\"\" class=\"table-comp-body-recurso\" id=\"\">\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"td-content-wrapper\"><div class=\"td-content\">\n\t\t\t\t\t\t\t\t\t\t\t\t\tRastreabilidade e automa\u00e7\u00e3o\t\t\t\t\t\t\t\t\t\t\t\t<\/div><\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/td>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t   \t\t\t\t\t\t\t\t\t\t\t<td colspan=\"\" rowspan=\"\" class=\"table-comp-body-vulcanet\" id=\"\">\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"td-content-wrapper\"><div class=\"td-content\">\n\t\t\t\t\t\t\t\t\t\t\t\t\tChamadas podem criar, atualizar e complementar solicita\u00e7\u00f5es com dados operacionais.\n\n\t\t\t\t\t\t\t\t\t\t\t\t<\/div><\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/td>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t   \t\t\t\t\t\t\t\t\t\t\t<td colspan=\"\" rowspan=\"\" class=\"table-comp-body-tradicional\" id=\"\">\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"td-content-wrapper\"><div class=\"td-content\">\n\t\t\t\t\t\t\t\t\t\t\t\t\tRegistros de voz e tickets geralmente permanecem em ambientes separados.\n\n\t\t\t\t\t\t\t\t\t\t\t\t<\/div><\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/td>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t   \t\t\t\t\t\t\t\t\t\t\t<td colspan=\"\" rowspan=\"\" class=\"table-comp-body-voip\" id=\"\">\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"td-content-wrapper\"><div class=\"td-content\">\n\t\t\t\t\t\t\t\t\t\t\t\t\tWebhooks podem existir sem mapeamento completo de campos, regras e automa\u00e7\u00f5es.\n\n\t\t\t\t\t\t\t\t\t\t\t\t<\/div><\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/td>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/tr>\n\t\t\t        \t\t\t\t\t\t<tr>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t   \t\t\t\t\t\t\t\t\t\t\t<td colspan=\"\" rowspan=\"\" class=\"table-comp-body-recurso\" id=\"\">\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"td-content-wrapper\"><div class=\"td-content\">\n\t\t\t\t\t\t\t\t\t\t\t\t\tNumera\u00e7\u00e3o e portabilidade\t\t\t\t\t\t\t\t\t\t\t\t<\/div><\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/td>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t   \t\t\t\t\t\t\t\t\t\t\t<td colspan=\"\" rowspan=\"\" class=\"table-comp-body-vulcanet\" id=\"\">\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"td-content-wrapper\"><div class=\"td-content\">\n\t\t\t\t\t\t\t\t\t\t\t\t\tPortabilidade eleg\u00edvel e novas numera\u00e7\u00f5es em DDDs de todo o Brasil, conforme disponibilidade.\n\n\t\t\t\t\t\t\t\t\t\t\t\t<\/div><\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/td>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t   \t\t\t\t\t\t\t\t\t\t\t<td colspan=\"\" rowspan=\"\" class=\"table-comp-body-tradicional\" id=\"\">\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"td-content-wrapper\"><div class=\"td-content\">\n\t\t\t\t\t\t\t\t\t\t\t\t\tA numera\u00e7\u00e3o pode estar dispon\u00edvel, mas sem associa\u00e7\u00e3o contextual aos fluxos do Jira.\n\n\t\t\t\t\t\t\t\t\t\t\t\t<\/div><\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/td>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t   \t\t\t\t\t\t\t\t\t\t\t<td colspan=\"\" rowspan=\"\" class=\"table-comp-body-voip\" id=\"\">\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"td-content-wrapper\"><div class=\"td-content\">\n\t\t\t\t\t\t\t\t\t\t\t\t\tA cobertura, a titularidade e a responsabilidade regulat\u00f3ria podem exigir outros fornecedores.\n\n\t\t\t\t\t\t\t\t\t\t\t\t<\/div><\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/td>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/tr>\n\t\t\t        \t\t\t\t\t\t<tr>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t   \t\t\t\t\t\t\t\t\t\t\t<td colspan=\"\" rowspan=\"\" class=\"table-comp-body-recurso\" id=\"\">\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"td-content-wrapper\"><div class=\"td-content\">\n\t\t\t\t\t\t\t\t\t\t\t\t\tQualidade e continuidade\t\t\t\t\t\t\t\t\t\t\t\t<\/div><\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/td>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t   \t\t\t\t\t\t\t\t\t\t\t<td colspan=\"\" rowspan=\"\" class=\"table-comp-body-vulcanet\" id=\"\">\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"td-content-wrapper\"><div class=\"td-content\">\n\t\t\t\t\t\t\t\t\t\t\t\t\tDimensionamento de canais, monitoramento e planejamento de rotas alternativas conforme o projeto.\n\n\t\t\t\t\t\t\t\t\t\t\t\t<\/div><\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/td>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t   \t\t\t\t\t\t\t\t\t\t\t<td colspan=\"\" rowspan=\"\" class=\"table-comp-body-tradicional\" id=\"\">\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"td-content-wrapper\"><div class=\"td-content\">\n\t\t\t\t\t\t\t\t\t\t\t\t\tMudan\u00e7as de capacidade ou roteamento podem seguir processos menos \u00e1geis.\n\n\t\t\t\t\t\t\t\t\t\t\t\t<\/div><\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/td>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t   \t\t\t\t\t\t\t\t\t\t\t<td colspan=\"\" rowspan=\"\" class=\"table-comp-body-voip\" id=\"\">\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"td-content-wrapper\"><div class=\"td-content\">\n\t\t\t\t\t\t\t\t\t\t\t\t\tPode haver pouca orienta\u00e7\u00e3o sobre conectividade, conting\u00eancia, jitter e perda de pacotes.\n\n\t\t\t\t\t\t\t\t\t\t\t\t<\/div><\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/td>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/tr>\n\t\t\t        \t\t\t\t\t\t<tr>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t   \t\t\t\t\t\t\t\t\t\t\t<td colspan=\"\" rowspan=\"\" class=\"table-comp-body-recurso\" id=\"\">\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"td-content-wrapper\"><div class=\"td-content\">\n\t\t\t\t\t\t\t\t\t\t\t\t\tEscalabilidade e mobilidade\t\t\t\t\t\t\t\t\t\t\t\t<\/div><\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/td>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t   \t\t\t\t\t\t\t\t\t\t\t<td colspan=\"\" rowspan=\"\" class=\"table-comp-body-vulcanet\" id=\"\">\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"td-content-wrapper\"><div class=\"td-content\">\n\t\t\t\t\t\t\t\t\t\t\t\t\tRamais, canais simult\u00e2neos e softphones dimensionados para equipes distribu\u00eddas.\n\n\t\t\t\t\t\t\t\t\t\t\t\t<\/div><\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/td>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t   \t\t\t\t\t\t\t\t\t\t\t<td colspan=\"\" rowspan=\"\" class=\"table-comp-body-tradicional\" id=\"\">\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"td-content-wrapper\"><div class=\"td-content\">\n\t\t\t\t\t\t\t\t\t\t\t\t\tExpans\u00f5es podem depender de contratos, equipamentos ou prazos adicionais.\n\n\t\t\t\t\t\t\t\t\t\t\t\t<\/div><\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/td>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t   \t\t\t\t\t\t\t\t\t\t\t<td colspan=\"\" rowspan=\"\" class=\"table-comp-body-voip\" id=\"\">\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"td-content-wrapper\"><div class=\"td-content\">\n\t\t\t\t\t\t\t\t\t\t\t\t\tA amplia\u00e7\u00e3o pode ocorrer sem an\u00e1lise adequada da capacidade de voz e das filas.\n\n\t\t\t\t\t\t\t\t\t\t\t\t<\/div><\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/td>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/tr>\n\t\t\t        \t\t\t\t\t\t<tr>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t   \t\t\t\t\t\t\t\t\t\t\t<td colspan=\"\" rowspan=\"\" class=\"table-comp-body-recurso\" id=\"\">\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"td-content-wrapper\"><div class=\"td-content\">\n\t\t\t\t\t\t\t\t\t\t\t\t\tSeguran\u00e7a e LGPD\t\t\t\t\t\t\t\t\t\t\t\t<\/div><\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/td>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t   \t\t\t\t\t\t\t\t\t\t\t<td colspan=\"\" rowspan=\"\" class=\"table-comp-body-vulcanet\" id=\"\">\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"td-content-wrapper\"><div class=\"td-content\">\n\t\t\t\t\t\t\t\t\t\t\t\t\tProjeto orientado a autentica\u00e7\u00e3o, acessos, reten\u00e7\u00e3o e prote\u00e7\u00e3o de grava\u00e7\u00f5es e transcri\u00e7\u00f5es.\n\n\t\t\t\t\t\t\t\t\t\t\t\t<\/div><\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/td>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t   \t\t\t\t\t\t\t\t\t\t\t<td colspan=\"\" rowspan=\"\" class=\"table-comp-body-tradicional\" id=\"\">\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"td-content-wrapper\"><div class=\"td-content\">\n\t\t\t\t\t\t\t\t\t\t\t\t\tTelefonia e Jira podem adotar pol\u00edticas separadas, dificultando a governan\u00e7a unificada.\n\n\t\t\t\t\t\t\t\t\t\t\t\t<\/div><\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/td>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t   \t\t\t\t\t\t\t\t\t\t\t<td colspan=\"\" rowspan=\"\" class=\"table-comp-body-voip\" id=\"\">\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"td-content-wrapper\"><div class=\"td-content\">\n\t\t\t\t\t\t\t\t\t\t\t\t\tControles de reten\u00e7\u00e3o, subprocessadores e localiza\u00e7\u00e3o dos dados podem ser pouco claros.\n\n\t\t\t\t\t\t\t\t\t\t\t\t<\/div><\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/td>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/tr>\n\t\t\t        \t\t\t\t\t\t<tr>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t   \t\t\t\t\t\t\t\t\t\t\t<td colspan=\"\" rowspan=\"\" class=\"table-comp-body-recurso\" id=\"\">\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"td-content-wrapper\"><div class=\"td-content\">\n\t\t\t\t\t\t\t\t\t\t\t\t\tGest\u00e3o e relat\u00f3rios\t\t\t\t\t\t\t\t\t\t\t\t<\/div><\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/td>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t   \t\t\t\t\t\t\t\t\t\t\t<td colspan=\"\" rowspan=\"\" class=\"table-comp-body-vulcanet\" id=\"\">\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"td-content-wrapper\"><div class=\"td-content\">\n\t\t\t\t\t\t\t\t\t\t\t\t\tDados de chamadas podem ser relacionados a colaboradors, tickets, filas, SLAs e retornos.\n\n\t\t\t\t\t\t\t\t\t\t\t\t<\/div><\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/td>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t   \t\t\t\t\t\t\t\t\t\t\t<td colspan=\"\" rowspan=\"\" class=\"table-comp-body-tradicional\" id=\"\">\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"td-content-wrapper\"><div class=\"td-content\">\n\t\t\t\t\t\t\t\t\t\t\t\t\tA bilhetagem costuma ficar separada dos indicadores de atendimento do Jira.\n\n\t\t\t\t\t\t\t\t\t\t\t\t<\/div><\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/td>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t   \t\t\t\t\t\t\t\t\t\t\t<td colspan=\"\" rowspan=\"\" class=\"table-comp-body-voip\" id=\"\">\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"td-content-wrapper\"><div class=\"td-content\">\n\t\t\t\t\t\t\t\t\t\t\t\t\tRelat\u00f3rios podem apresentar apenas m\u00e9tricas telef\u00f4nicas, sem contexto de ITSM.\n\n\t\t\t\t\t\t\t\t\t\t\t\t<\/div><\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/td>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/tr>\n\t\t\t        \t\t\t\t\t\t<tr>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t   \t\t\t\t\t\t\t\t\t\t\t<td colspan=\"\" rowspan=\"\" class=\"table-comp-body-recurso\" id=\"\">\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"td-content-wrapper\"><div class=\"td-content\">\n\t\t\t\t\t\t\t\t\t\t\t\t\tPrevisibilidade de custos\t\t\t\t\t\t\t\t\t\t\t\t<\/div><\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/td>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t   \t\t\t\t\t\t\t\t\t\t\t<td colspan=\"\" rowspan=\"\" class=\"table-comp-body-vulcanet\" id=\"\">\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"td-content-wrapper\"><div class=\"td-content\">\n\t\t\t\t\t\t\t\t\t\t\t\t\tProposta dimensionada por ramais, canais, n\u00fameros, consumo, integra\u00e7\u00e3o e suporte.\n\n\t\t\t\t\t\t\t\t\t\t\t\t<\/div><\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/td>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t   \t\t\t\t\t\t\t\t\t\t\t<td colspan=\"\" rowspan=\"\" class=\"table-comp-body-tradicional\" id=\"\">\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"td-content-wrapper\"><div class=\"td-content\">\n\t\t\t\t\t\t\t\t\t\t\t\t\tItens de telefonia e integra\u00e7\u00e3o podem aparecer em contratos e cobran\u00e7as distintas.\n\n\t\t\t\t\t\t\t\t\t\t\t\t<\/div><\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/td>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t   \t\t\t\t\t\t\t\t\t\t\t<td colspan=\"\" rowspan=\"\" class=\"table-comp-body-voip\" id=\"\">\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"td-content-wrapper\"><div class=\"td-content\">\n\t\t\t\t\t\t\t\t\t\t\t\t\tO pre\u00e7o inicial pode n\u00e3o contemplar implanta\u00e7\u00e3o, consumo, armazenamento ou suporte especializado.\n\n\t\t\t\t\t\t\t\t\t\t\t\t<\/div><\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/td>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/tr>\n\t\t\t        \t\t\t    <\/tbody>\n\t\t\t<\/table>\n\t\t<\/div>\n\t  \t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-19cfc79f e-con-full e-flex e-con e-child\" data-id=\"19cfc79f\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-170691d5 elementor-widget-mobile__width-inherit largura-total elementor-widget__width-inherit elementor-widget elementor-widget-button\" data-id=\"170691d5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"#contato\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Quero Contratar<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6e182448 elementor-widget-mobile__width-inherit largura-total elementor-widget__width-inherit elementor-widget elementor-widget-button\" data-id=\"6e182448\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"#canais\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Quero Revender<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/section>\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-32495bb2 e-flex e-con-boxed e-con e-parent\" data-id=\"32495bb2\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-8c74f2c e-con-full e-flex e-con e-child\" data-id=\"8c74f2c\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-777564df e-con-full e-flex e-con e-child\" data-id=\"777564df\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-90d8a32 elementor-widget elementor-widget-heading\" data-id=\"90d8a32\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Contrate telefonia integrada com investimento certo para sua opera\u00e7\u00e3o\n<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-48d4f905 elementor-widget__width-inherit texto-grande elementor-widget elementor-widget-text-editor\" data-id=\"48d4f905\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>A <strong>Telefonia para Jira Service Management come\u00e7a em R\\$499 por m\u00eas<\/strong>, com um <a href=\"https:\/\/vulcanet.com.br\/diferenciais\/planos-flexiveis-e-customizaveis\/\"><strong>plano sob medida para a realidade do seu service desk<\/strong><\/a> e <strong>excelente custo-benef\u00edcio para a opera\u00e7\u00e3o<\/strong>.<\/p><p>O or\u00e7amento considera <strong>colaboradores<\/strong>, <a href=\"https:\/\/vulcanet.com.br\/solucoes\/telefonia\/ramal-ddr\/\"><strong>ramais<\/strong><\/a>, <strong>n\u00fameros<\/strong>, <strong>DDDs<\/strong>, <strong>canais simult\u00e2neos<\/strong>, <strong>volume de chamadas<\/strong>, <a href=\"https:\/\/vulcanet.com.br\/solucoes\/telefonia\/ura\/\"><strong>URA<\/strong><\/a>, <strong>filas<\/strong>, <a href=\"https:\/\/vulcanet.com.br\/solucoes\/telefonia\/gravador-de-chamadas\/\"><strong>grava\u00e7\u00e3o<\/strong><\/a>, <strong>vers\u00e3o do Jira e complexidade das automa\u00e7\u00f5es<\/strong>. Sua empresa <strong>garante previsibilidade de investimento<\/strong> e <strong>re\u00fane os recursos ideais para uma telefonia integrada<\/strong>, <strong>eficiente<\/strong> e <strong>escal\u00e1vel<\/strong>.<\/p><p>Com a VulcaNet, voc\u00ea recebe um escopo claro, que combina telefonia, integra\u00e7\u00e3o, implanta\u00e7\u00e3o e suporte empresarial em uma solu\u00e7\u00e3o completa. <strong>Torne seu atendimento no Jira Service Management mais integrado, \u00e1gil e eficiente.<\/strong><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-4876070f e-con-full e-flex e-con e-child\" data-id=\"4876070f\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4e429985 elementor-widget elementor-widget-button\" data-id=\"4e429985\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"#vendas\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Quero Contratar<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2d5c8221 elementor-widget elementor-widget-button\" data-id=\"2d5c8221\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"#canais\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Quero Revender<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-410fd897 e-con-full e-flex e-con e-child\" data-id=\"410fd897\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-1ace32ba elementor-widget__width-inherit price-table-custom elementor-widget elementor-widget-price-table\" data-id=\"1ace32ba\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"price-table.default\">\n\t\t\t\t\t\n\t\t<div class=\"elementor-price-table\">\n\t\t\t\t\t\t\t<div class=\"elementor-price-table__header\">\n\t\t\t\t\t\t\t\t\t\t\t<h2 class=\"elementor-price-table__heading\">\n\t\t\t\t\t\tPlano Crescimento\t\t\t\t\t\t<\/h2>\n\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-price-table__subheading\">\n\t\t\t\t\t\t\tB\u00e1sico para aumentar seu desempenho!\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\n\t\t\t<div class=\"elementor-price-table__price\">\n\t\t\t\t\t\t\t\t<span class=\"elementor-price-table__currency\">R$<\/span>\t\t\t\t\t\t\t\t\t<span class=\"elementor-price-table__integer-part\">\n\t\t\t\t\t\t499\t\t\t\t\t<\/span>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-price-table__after-price\">\n\t\t\t\t\t\t<span class=\"elementor-price-table__fractional-part\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-price-table__period elementor-typo-excluded\">\/m\u00eas<\/span>\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t\t<ul class=\"elementor-price-table__features-list\">\n\t\t\t\t\t\t\t\t\t\t\t<li class=\"elementor-repeater-item-ac24596\">\n\t\t\t\t\t\t\t<div class=\"elementor-price-table__feature-inner\">\n\t\t\t\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-check-circle\" viewBox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M504 256c0 136.967-111.033 248-248 248S8 392.967 8 256 119.033 8 256 8s248 111.033 248 248zM227.314 387.314l184-184c6.248-6.248 6.248-16.379 0-22.627l-22.627-22.627c-6.248-6.249-16.379-6.249-22.628 0L216 308.118l-70.059-70.059c-6.248-6.248-16.379-6.248-22.628 0l-22.627 22.627c-6.248 6.248-6.248 16.379 0 22.627l104 104c6.249 6.249 16.379 6.249 22.628.001z\"><\/path><\/svg>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span >\n\t\t\t\t\t\t\t\t\t\tCTI integrado aos tickets, filas e SLAs\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t\t\t<li class=\"elementor-repeater-item-cff7bc7\">\n\t\t\t\t\t\t\t<div class=\"elementor-price-table__feature-inner\">\n\t\t\t\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-user-cog\" viewBox=\"0 0 640 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M610.5 373.3c2.6-14.1 2.6-28.5 0-42.6l25.8-14.9c3-1.7 4.3-5.2 3.3-8.5-6.7-21.6-18.2-41.2-33.2-57.4-2.3-2.5-6-3.1-9-1.4l-25.8 14.9c-10.9-9.3-23.4-16.5-36.9-21.3v-29.8c0-3.4-2.4-6.4-5.7-7.1-22.3-5-45-4.8-66.2 0-3.3.7-5.7 3.7-5.7 7.1v29.8c-13.5 4.8-26 12-36.9 21.3l-25.8-14.9c-2.9-1.7-6.7-1.1-9 1.4-15 16.2-26.5 35.8-33.2 57.4-1 3.3.4 6.8 3.3 8.5l25.8 14.9c-2.6 14.1-2.6 28.5 0 42.6l-25.8 14.9c-3 1.7-4.3 5.2-3.3 8.5 6.7 21.6 18.2 41.1 33.2 57.4 2.3 2.5 6 3.1 9 1.4l25.8-14.9c10.9 9.3 23.4 16.5 36.9 21.3v29.8c0 3.4 2.4 6.4 5.7 7.1 22.3 5 45 4.8 66.2 0 3.3-.7 5.7-3.7 5.7-7.1v-29.8c13.5-4.8 26-12 36.9-21.3l25.8 14.9c2.9 1.7 6.7 1.1 9-1.4 15-16.2 26.5-35.8 33.2-57.4 1-3.3-.4-6.8-3.3-8.5l-25.8-14.9zM496 400.5c-26.8 0-48.5-21.8-48.5-48.5s21.8-48.5 48.5-48.5 48.5 21.8 48.5 48.5-21.7 48.5-48.5 48.5zM224 256c70.7 0 128-57.3 128-128S294.7 0 224 0 96 57.3 96 128s57.3 128 128 128zm201.2 226.5c-2.3-1.2-4.6-2.6-6.8-3.9l-7.9 4.6c-6 3.4-12.8 5.3-19.6 5.3-10.9 0-21.4-4.6-28.9-12.6-18.3-19.8-32.3-43.9-40.2-69.6-5.5-17.7 1.9-36.4 17.9-45.7l7.9-4.6c-.1-2.6-.1-5.2 0-7.8l-7.9-4.6c-16-9.2-23.4-28-17.9-45.7.9-2.9 2.2-5.8 3.2-8.7-3.8-.3-7.5-1.2-11.4-1.2h-16.7c-22.2 10.2-46.9 16-72.9 16s-50.6-5.8-72.9-16h-16.7C60.2 288 0 348.2 0 422.4V464c0 26.5 21.5 48 48 48h352c10.1 0 19.5-3.2 27.2-8.5-1.2-3.8-2-7.7-2-11.8v-9.2z\"><\/path><\/svg>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span >\n\t\t\t\t\t\t\t\t\t\tCria\u00e7\u00e3o e atualiza\u00e7\u00e3o autom\u00e1tica de solicita\u00e7\u00f5es\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t\t\t<li class=\"elementor-repeater-item-46a80a7\">\n\t\t\t\t\t\t\t<div class=\"elementor-price-table__feature-inner\">\n\t\t\t\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-file-alt\" viewBox=\"0 0 384 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M224 136V0H24C10.7 0 0 10.7 0 24v464c0 13.3 10.7 24 24 24h336c13.3 0 24-10.7 24-24V160H248c-13.2 0-24-10.8-24-24zm64 236c0 6.6-5.4 12-12 12H108c-6.6 0-12-5.4-12-12v-8c0-6.6 5.4-12 12-12h168c6.6 0 12 5.4 12 12v8zm0-64c0 6.6-5.4 12-12 12H108c-6.6 0-12-5.4-12-12v-8c0-6.6 5.4-12 12-12h168c6.6 0 12 5.4 12 12v8zm0-72v8c0 6.6-5.4 12-12 12H108c-6.6 0-12-5.4-12-12v-8c0-6.6 5.4-12 12-12h168c6.6 0 12 5.4 12 12zm96-114.1v6.1H256V0h6.1c6.4 0 12.5 2.5 17 7l97.9 98c4.5 4.5 7 10.6 7 16.9z\"><\/path><\/svg>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span >\n\t\t\t\t\t\t\t\t\t\tIdentifica\u00e7\u00e3o do chamador e do hist\u00f3rico\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t\t\t<li class=\"elementor-repeater-item-5229d9f\">\n\t\t\t\t\t\t\t<div class=\"elementor-price-table__feature-inner\">\n\t\t\t\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-server\" viewBox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M480 160H32c-17.673 0-32-14.327-32-32V64c0-17.673 14.327-32 32-32h448c17.673 0 32 14.327 32 32v64c0 17.673-14.327 32-32 32zm-48-88c-13.255 0-24 10.745-24 24s10.745 24 24 24 24-10.745 24-24-10.745-24-24-24zm-64 0c-13.255 0-24 10.745-24 24s10.745 24 24 24 24-10.745 24-24-10.745-24-24-24zm112 248H32c-17.673 0-32-14.327-32-32v-64c0-17.673 14.327-32 32-32h448c17.673 0 32 14.327 32 32v64c0 17.673-14.327 32-32 32zm-48-88c-13.255 0-24 10.745-24 24s10.745 24 24 24 24-10.745 24-24-10.745-24-24-24zm-64 0c-13.255 0-24 10.745-24 24s10.745 24 24 24 24-10.745 24-24-10.745-24-24-24zm112 248H32c-17.673 0-32-14.327-32-32v-64c0-17.673 14.327-32 32-32h448c17.673 0 32 14.327 32 32v64c0 17.673-14.327 32-32 32zm-48-88c-13.255 0-24 10.745-24 24s10.745 24 24 24 24-10.745 24-24-10.745-24-24-24zm-64 0c-13.255 0-24 10.745-24 24s10.745 24 24 24 24-10.745 24-24-10.745-24-24-24z\"><\/path><\/svg>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span >\n\t\t\t\t\t\t\t\t\t\tPABX Virtual com URA e filas\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t\t\t<li class=\"elementor-repeater-item-47f6e4d\">\n\t\t\t\t\t\t\t<div class=\"elementor-price-table__feature-inner\">\n\t\t\t\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-arrows-alt-h\" viewBox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M377.941 169.941V216H134.059v-46.059c0-21.382-25.851-32.09-40.971-16.971L7.029 239.029c-9.373 9.373-9.373 24.568 0 33.941l86.059 86.059c15.119 15.119 40.971 4.411 40.971-16.971V296h243.882v46.059c0 21.382 25.851 32.09 40.971 16.971l86.059-86.059c9.373-9.373 9.373-24.568 0-33.941l-86.059-86.059c-15.119-15.12-40.971-4.412-40.971 16.97z\"><\/path><\/svg>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span >\n\t\t\t\t\t\t\t\t\t\tPortabilidade eleg\u00edvel e n\u00fameros por DDD\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t\t\t<li class=\"elementor-repeater-item-d60d796\">\n\t\t\t\t\t\t\t<div class=\"elementor-price-table__feature-inner\">\n\t\t\t\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-code\" viewBox=\"0 0 640 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M278.9 511.5l-61-17.7c-6.4-1.8-10-8.5-8.2-14.9L346.2 8.7c1.8-6.4 8.5-10 14.9-8.2l61 17.7c6.4 1.8 10 8.5 8.2 14.9L293.8 503.3c-1.9 6.4-8.5 10.1-14.9 8.2zm-114-112.2l43.5-46.4c4.6-4.9 4.3-12.7-.8-17.2L117 256l90.6-79.7c5.1-4.5 5.5-12.3.8-17.2l-43.5-46.4c-4.5-4.8-12.1-5.1-17-.5L3.8 247.2c-5.1 4.7-5.1 12.8 0 17.5l144.1 135.1c4.9 4.6 12.5 4.4 17-.5zm327.2.6l144.1-135.1c5.1-4.7 5.1-12.8 0-17.5L492.1 112.1c-4.8-4.5-12.4-4.3-17 .5L431.6 159c-4.6 4.9-4.3 12.7.8 17.2L523 256l-90.6 79.7c-5.1 4.5-5.5 12.3-.8 17.2l43.5 46.4c4.5 4.9 12.1 5.1 17 .6z\"><\/path><\/svg>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span >\n\t\t\t\t\t\t\t\t\t\tIntegra\u00e7\u00e3o por REST API e webhooks\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t\t\t<li class=\"elementor-repeater-item-5c50188\">\n\t\t\t\t\t\t\t<div class=\"elementor-price-table__feature-inner\">\n\t\t\t\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-tools\" viewBox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M501.1 395.7L384 278.6c-23.1-23.1-57.6-27.6-85.4-13.9L192 158.1V96L64 0 0 64l96 128h62.1l106.6 106.6c-13.6 27.8-9.2 62.3 13.9 85.4l117.1 117.1c14.6 14.6 38.2 14.6 52.7 0l52.7-52.7c14.5-14.6 14.5-38.2 0-52.7zM331.7 225c28.3 0 54.9 11 74.9 31l19.4 19.4c15.8-6.9 30.8-16.5 43.8-29.5 37.1-37.1 49.7-89.3 37.9-136.7-2.2-9-13.5-12.1-20.1-5.5l-74.4 74.4-67.9-11.3L334 98.9l74.4-74.4c6.6-6.6 3.4-17.9-5.7-20.2-47.4-11.7-99.6.9-136.6 37.9-28.5 28.5-41.9 66.1-41.2 103.6l82.1 82.1c8.1-1.9 16.5-2.9 24.7-2.9zm-103.9 82l-56.7-56.7L18.7 402.8c-25 25-25 65.5 0 90.5s65.5 25 90.5 0l123.6-123.6c-7.6-19.9-9.9-41.6-5-62.7zM64 472c-13.2 0-24-10.8-24-24 0-13.3 10.7-24 24-24s24 10.7 24 24c0 13.2-10.7 24-24 24z\"><\/path><\/svg>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span >\n\t\t\t\t\t\t\t\t\t\tImplanta\u00e7\u00e3o assistida e fluxos testados\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t\t\t<li class=\"elementor-repeater-item-9f8dd7c\">\n\t\t\t\t\t\t\t<div class=\"elementor-price-table__feature-inner\">\n\t\t\t\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-headset\" viewBox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M192 208c0-17.67-14.33-32-32-32h-16c-35.35 0-64 28.65-64 64v48c0 35.35 28.65 64 64 64h16c17.67 0 32-14.33 32-32V208zm176 144c35.35 0 64-28.65 64-64v-48c0-35.35-28.65-64-64-64h-16c-17.67 0-32 14.33-32 32v112c0 17.67 14.33 32 32 32h16zM256 0C113.18 0 4.58 118.83 0 256v16c0 8.84 7.16 16 16 16h16c8.84 0 16-7.16 16-16v-16c0-114.69 93.31-208 208-208s208 93.31 208 208h-.12c.08 2.43.12 165.72.12 165.72 0 23.35-18.93 42.28-42.28 42.28H320c0-26.51-21.49-48-48-48h-32c-26.51 0-48 21.49-48 48s21.49 48 48 48h181.72c49.86 0 90.28-40.42 90.28-90.28V256C507.42 118.83 398.82 0 256 0z\"><\/path><\/svg>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span >\n\t\t\t\t\t\t\t\t\t\tSuporte t\u00e9cnico empresarial no Brasil\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t<\/ul>\n\t\t\t\n\t\t\t\t\t\t\t<div class=\"elementor-price-table__footer\">\n\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-price-table__button elementor-button elementor-size-md\" href=\"#contato\" target=\"_blank\">\n\t\t\t\t\t\t\tContratar J\u00e1\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div class=\"elementor-ribbon elementor-ribbon-left\">\n\t\t\t\t<div class=\"elementor-ribbon-inner\">\n\t\t\t\t\tA PARTIR DE\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-5f3a3cf1 e-con-full secao-sub-plano e-flex e-con e-child\" data-id=\"5f3a3cf1\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-1972009f e-con-full secao-plano e-flex e-con e-child\" data-id=\"1972009f\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;gradient&quot;}\">\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-7c6416e2 e-con-full e-flex e-con e-child\" data-id=\"7c6416e2\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-367d5f54 elementor-widget elementor-widget-heading\" data-id=\"367d5f54\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<p class=\"elementor-heading-title elementor-size-default\">PLANO<\/p>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-754fd912 elementor-widget elementor-widget-heading\" data-id=\"754fd912\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Personalizado<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c52108d elementor-widget elementor-widget-heading\" data-id=\"c52108d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<p class=\"elementor-heading-title elementor-size-default\">Tudo do jeito que voc\u00ea e a sua empresa precisar.<\/p>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-6db2eec9 e-flex e-con-boxed e-con e-child\" data-id=\"6db2eec9\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-1d57bc29 elementor-widget-mobile__width-inherit largura-total elementor-widget elementor-widget-button\" data-id=\"1d57bc29\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"#contato\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Falar com Especialista<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-66b86adc e-con-full secao-sub-plano e-flex e-con e-child\" data-id=\"66b86adc\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-458b4c17 e-con-full e-flex e-con e-child\" data-id=\"458b4c17\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-110eb88f elementor-widget elementor-widget-heading\" data-id=\"110eb88f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Precisa de Integra\u00e7\u00f5es?<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-4a1fbf56 e-flex e-con-boxed e-con e-child\" data-id=\"4a1fbf56\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-5ff29cd7 elementor-widget-mobile__width-inherit largura-total elementor-widget elementor-widget-button\" data-id=\"5ff29cd7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"#contato\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Falar com Especialista<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<section data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-ef51a3 e-con-full sect-container sect-container-b sect-center e-flex e-con e-parent\" data-id=\"ef51a3\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-3b23eeab sect-content e-flex e-con-boxed e-con e-child\" data-id=\"3b23eeab\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-1b3f9d98 e-con-full e-flex e-con e-child\" data-id=\"1b3f9d98\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-350da6e6 elementor-widget elementor-widget-heading\" data-id=\"350da6e6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Perguntas e Respostas Frequentes sobre Telefonia para Jira Service Management<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3dc76441 elementor-widget__width-inherit elementor-widget elementor-widget-eael-adv-accordion\" data-id=\"3dc76441\" data-element_type=\"widget\" data-e-type=\"widget\" id=\"FAQ\" data-widget_type=\"eael-adv-accordion.default\">\n\t\t\t\t\t            <div class=\"eael-adv-accordion\" id=\"eael-adv-accordion-3dc76441\" data-scroll-on-click=\"\" data-scroll-speed=\"300\" data-accordion-id=\"3dc76441\" data-accordion-type=\"accordion\" data-toogle-speed=\"300\">\n            <div class=\"eael-accordion-list\">\n\t\t\t\t\t<div id=\"o-que-telefonia-para-jira-service-management\" class=\"elementor-tab-title eael-accordion-header active-default\" tabindex=\"0\" data-tab=\"1\" aria-controls=\"elementor-tab-content-1031\"><span class=\"eael-advanced-accordion-icon-closed\"><svg aria-hidden=\"true\" class=\"fa-accordion-icon e-font-icon-svg e-fas-plus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span><span class=\"eael-advanced-accordion-icon-opened\"><svg aria-hidden=\"true\" class=\"fa-accordion-icon e-font-icon-svg e-fas-minus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span><h3 class=\"eael-accordion-tab-title\">O que \u00e9 Telefonia para Jira Service Management?<\/h3><svg aria-hidden=\"true\" class=\"fa-toggle e-font-icon-svg e-fas-angle-right\" viewBox=\"0 0 256 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M224.3 273l-136 136c-9.4 9.4-24.6 9.4-33.9 0l-22.6-22.6c-9.4-9.4-9.4-24.6 0-33.9l96.4-96.4-96.4-96.4c-9.4-9.4-9.4-24.6 0-33.9L54.3 103c9.4-9.4 24.6-9.4 33.9 0l136 136c9.5 9.4 9.5 24.6.1 34z\"><\/path><\/svg><\/div><div id=\"elementor-tab-content-1031\" class=\"eael-accordion-content clearfix active-default\" data-tab=\"1\" aria-labelledby=\"o-que-telefonia-para-jira-service-management\"><strong>Telefonia para Jira Service Management<\/strong> \u00e9 uma <a href=\"https:\/\/vulcanet.com.br\/solucoes\/telefonia\/integracao-cti\/\"><strong>solu\u00e7\u00e3o de CTI (Computer Telephony Integration)<\/strong><\/a> que <strong>conecta a infraestrutura de voz empresarial<\/strong> aos projetos, solicita\u00e7\u00f5es, filas e SLAs do <strong>Jira Service Management<\/strong>.<br><br>Cada chamada pode gerar eventos para identificar o n\u00famero de origem, localizar um ticket existente, criar uma nova solicita\u00e7\u00e3o e registrar informa\u00e7\u00f5es como hor\u00e1rio, colaborador, dura\u00e7\u00e3o e resultado. A implanta\u00e7\u00e3o pode combinar PABX Virtual, telefonia IP, URA, SIP Trunk, REST API e webhooks, de <strong>acordo com o ambiente e os processos definidos pela empresa<\/strong>.<\/div>\n\t\t\t\t\t<\/div><div class=\"eael-accordion-list\">\n\t\t\t\t\t<div id=\"uma-chamada-telefnica-pode-criar-um-ticket-automaticamente-no-jira-service-management\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"2\" aria-controls=\"elementor-tab-content-1032\"><span class=\"eael-advanced-accordion-icon-closed\"><svg aria-hidden=\"true\" class=\"fa-accordion-icon e-font-icon-svg e-fas-plus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span><span class=\"eael-advanced-accordion-icon-opened\"><svg aria-hidden=\"true\" class=\"fa-accordion-icon e-font-icon-svg e-fas-minus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span><h3 class=\"eael-accordion-tab-title\">Uma chamada telef\u00f4nica pode criar um ticket automaticamente no Jira Service Management?<\/h3><svg aria-hidden=\"true\" class=\"fa-toggle e-font-icon-svg e-fas-angle-right\" viewBox=\"0 0 256 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M224.3 273l-136 136c-9.4 9.4-24.6 9.4-33.9 0l-22.6-22.6c-9.4-9.4-9.4-24.6 0-33.9l96.4-96.4-96.4-96.4c-9.4-9.4-9.4-24.6 0-33.9L54.3 103c9.4-9.4 24.6-9.4 33.9 0l136 136c9.5 9.4 9.5 24.6.1 34z\"><\/path><\/svg><\/div><div id=\"elementor-tab-content-1032\" class=\"eael-accordion-content clearfix\" data-tab=\"2\" aria-labelledby=\"uma-chamada-telefnica-pode-criar-um-ticket-automaticamente-no-jira-service-management\"><strong>Sim<\/strong>. A <strong>Telefonia Integrada ao Jira Service Management pode criar uma solicita\u00e7\u00e3o automaticamente<\/strong> a <strong>partir de uma chamada atendida<\/strong>, <strong>n\u00e3o atendida<\/strong> ou de <strong>uma mensagem de voz<\/strong>, conforme as regras configuradas.<br><br>O evento telef\u00f4nico pode informar n\u00famero, hor\u00e1rio, fila e op\u00e7\u00e3o escolhida na URA. Com REST API e webhooks, o fluxo preenche service project, request type e campos obrigat\u00f3rios, al\u00e9m de acionar o Jira Automation para definir respons\u00e1vel, prioridade, SLA e notifica\u00e7\u00f5es.<br><br><strong>A VulcaNet valida o mapeamento para evitar duplicidades e registros incompletos.<\/strong><\/div>\n\t\t\t\t\t<\/div><div class=\"eael-accordion-list\">\n\t\t\t\t\t<div id=\"o-jira-service-management-possui-integrao-nativa-com-ura-ou-ivr\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"3\" aria-controls=\"elementor-tab-content-1033\"><span class=\"eael-advanced-accordion-icon-closed\"><svg aria-hidden=\"true\" class=\"fa-accordion-icon e-font-icon-svg e-fas-plus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span><span class=\"eael-advanced-accordion-icon-opened\"><svg aria-hidden=\"true\" class=\"fa-accordion-icon e-font-icon-svg e-fas-minus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span><h3 class=\"eael-accordion-tab-title\">O Jira Service Management possui integra\u00e7\u00e3o nativa com URA ou IVR?<\/h3><svg aria-hidden=\"true\" class=\"fa-toggle e-font-icon-svg e-fas-angle-right\" viewBox=\"0 0 256 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M224.3 273l-136 136c-9.4 9.4-24.6 9.4-33.9 0l-22.6-22.6c-9.4-9.4-9.4-24.6 0-33.9l96.4-96.4-96.4-96.4c-9.4-9.4-9.4-24.6 0-33.9L54.3 103c9.4-9.4 24.6-9.4 33.9 0l136 136c9.5 9.4 9.5 24.6.1 34z\"><\/path><\/svg><\/div><div id=\"elementor-tab-content-1033\" class=\"eael-accordion-content clearfix\" data-tab=\"3\" aria-labelledby=\"o-jira-service-management-possui-integrao-nativa-com-ura-ou-ivr\"><strong>O Jira Service Management possui recursos nativos de voz. No entanto, nem todos os planos e cen\u00e1rios oferecem uma opera\u00e7\u00e3o completa de URA ou IVR, PABX e CTI empresarial.<\/strong><br><br>O roteamento nativo de chamadas recebidas est\u00e1 dispon\u00edvel, conforme a documenta\u00e7\u00e3o, nos planos Premium e Enterprise e exige requisitos espec\u00edficos da Twilio. A <strong>Telefonia para Jira Service Management<\/strong> da VulcaNet complementa esses recursos com uma camada de voz empresarial, numera\u00e7\u00e3o brasileira, filas, portabilidade eleg\u00edvel e integra\u00e7\u00e3o contextual com tickets.<br><br>A necessidade de componentes externos ou desenvolvimento varia conforme o plano, a vers\u00e3o e o fluxo desejado.<\/div>\n\t\t\t\t\t<\/div><div class=\"eael-accordion-list\">\n\t\t\t\t\t<div id=\"quais-so-os-benefcios-da-telefonia-para-jira-service-management\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"4\" aria-controls=\"elementor-tab-content-1034\"><span class=\"eael-advanced-accordion-icon-closed\"><svg aria-hidden=\"true\" class=\"fa-accordion-icon e-font-icon-svg e-fas-plus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span><span class=\"eael-advanced-accordion-icon-opened\"><svg aria-hidden=\"true\" class=\"fa-accordion-icon e-font-icon-svg e-fas-minus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span><h3 class=\"eael-accordion-tab-title\">Quais s\u00e3o os benef\u00edcios da Telefonia para Jira Service Management?<\/h3><svg aria-hidden=\"true\" class=\"fa-toggle e-font-icon-svg e-fas-angle-right\" viewBox=\"0 0 256 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M224.3 273l-136 136c-9.4 9.4-24.6 9.4-33.9 0l-22.6-22.6c-9.4-9.4-9.4-24.6 0-33.9l96.4-96.4-96.4-96.4c-9.4-9.4-9.4-24.6 0-33.9L54.3 103c9.4-9.4 24.6-9.4 33.9 0l136 136c9.5 9.4 9.5 24.6.1 34z\"><\/path><\/svg><\/div><div id=\"elementor-tab-content-1034\" class=\"eael-accordion-content clearfix\" data-tab=\"4\" aria-labelledby=\"quais-so-os-benefcios-da-telefonia-para-jira-service-management\"><strong>Os principais benef\u00edcios da Telefonia para Jira Service Management s\u00e3o rastreabilidade, redu\u00e7\u00e3o de registros manuais e atendimento com mais contexto.<\/strong><br><br>O atendente pode identificar o chamador, consultar tickets anteriores e relacionar cada liga\u00e7\u00e3o ao fluxo oficial do service desk. Chamadas perdidas podem gerar tarefas de retorno, enquanto URA e filas <strong>ajudam a definir a equipe e o request type adequados<\/strong>.<br><br>Dados de voz tamb\u00e9m podem ser comparados com SLAs e tempos de resolu\u00e7\u00e3o. O resultado esperado \u00e9 <strong>uma opera\u00e7\u00e3o mais organizada<\/strong>, <strong>mensur\u00e1vel<\/strong> e <strong>menos dependente de sistemas isolados<\/strong>.<\/div>\n\t\t\t\t\t<\/div><div class=\"eael-accordion-list\">\n\t\t\t\t\t<div id=\"qual-a-diferena-entre-telefonia-para-jira-service-management-e-uma-telefonia-sip-isolada\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"5\" aria-controls=\"elementor-tab-content-1035\"><span class=\"eael-advanced-accordion-icon-closed\"><svg aria-hidden=\"true\" class=\"fa-accordion-icon e-font-icon-svg e-fas-plus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span><span class=\"eael-advanced-accordion-icon-opened\"><svg aria-hidden=\"true\" class=\"fa-accordion-icon e-font-icon-svg e-fas-minus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span><h3 class=\"eael-accordion-tab-title\">Qual \u00e9 a diferen\u00e7a entre Telefonia para Jira Service Management e uma telefonia SIP isolada?<\/h3><svg aria-hidden=\"true\" class=\"fa-toggle e-font-icon-svg e-fas-angle-right\" viewBox=\"0 0 256 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M224.3 273l-136 136c-9.4 9.4-24.6 9.4-33.9 0l-22.6-22.6c-9.4-9.4-9.4-24.6 0-33.9l96.4-96.4-96.4-96.4c-9.4-9.4-9.4-24.6 0-33.9L54.3 103c9.4-9.4 24.6-9.4 33.9 0l136 136c9.5 9.4 9.5 24.6.1 34z\"><\/path><\/svg><\/div><div id=\"elementor-tab-content-1035\" class=\"eael-accordion-content clearfix\" data-tab=\"5\" aria-labelledby=\"qual-a-diferena-entre-telefonia-para-jira-service-management-e-uma-telefonia-sip-isolada\"><strong>A diferen\u00e7a est\u00e1 no contexto operacional criado pela integra\u00e7\u00e3o.<\/strong><br><br>Com a <strong>Telefonia para Jira Service Management<\/strong> relaciona chamadas a solicita\u00e7\u00f5es, atendentes, filas, SLAs e automa\u00e7\u00f5es, enquanto uma telefonia SIP isolada normalmente registra apenas informa\u00e7\u00f5es telef\u00f4nicas, como origem, destino e dura\u00e7\u00e3o. Com <strong>CTI para Jira Service Management<\/strong>, o n\u00famero do chamador pode localizar clientes, organiza\u00e7\u00f5es, tickets e ativos antes do atendimento.<br><br>A integra\u00e7\u00e3o tamb\u00e9m pode criar tarefas de retorno e associar grava\u00e7\u00f5es ou transcri\u00e7\u00f5es. Assim, a voz deixa de ser um canal separado e passa a participar do processo oficial de atendimento.<\/div>\n\t\t\t\t\t<\/div><div class=\"eael-accordion-list\">\n\t\t\t\t\t<div id=\"como-funciona-o-processo-de-integrao-de-chamadas-com-jira-service-management\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"6\" aria-controls=\"elementor-tab-content-1036\"><span class=\"eael-advanced-accordion-icon-closed\"><svg aria-hidden=\"true\" class=\"fa-accordion-icon e-font-icon-svg e-fas-plus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span><span class=\"eael-advanced-accordion-icon-opened\"><svg aria-hidden=\"true\" class=\"fa-accordion-icon e-font-icon-svg e-fas-minus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span><h3 class=\"eael-accordion-tab-title\">Como funciona o processo de Integra\u00e7\u00e3o de Chamadas com Jira Service Management?<\/h3><svg aria-hidden=\"true\" class=\"fa-toggle e-font-icon-svg e-fas-angle-right\" viewBox=\"0 0 256 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M224.3 273l-136 136c-9.4 9.4-24.6 9.4-33.9 0l-22.6-22.6c-9.4-9.4-9.4-24.6 0-33.9l96.4-96.4-96.4-96.4c-9.4-9.4-9.4-24.6 0-33.9L54.3 103c9.4-9.4 24.6-9.4 33.9 0l136 136c9.5 9.4 9.5 24.6.1 34z\"><\/path><\/svg><\/div><div id=\"elementor-tab-content-1036\" class=\"eael-accordion-content clearfix\" data-tab=\"6\" aria-labelledby=\"como-funciona-o-processo-de-integrao-de-chamadas-com-jira-service-management\"><strong>A implanta\u00e7\u00e3o da Integra\u00e7\u00e3o de Chamadas com Jira Service Management come\u00e7a pelo diagn\u00f3stico da telefonia, do Jira e dos fluxos empresariais.<\/strong><br><br><strong>A VulcaNet identifica n\u00fameros, ramais, canais simult\u00e2neos, URAs, filas, projetos, request types, campos, permiss\u00f5es e automa\u00e7\u00f5es.<\/strong> Depois, desenha a arquitetura com PABX Virtual, SIP Trunk, REST API e webhooks necess\u00e1rios. Os fluxos s\u00e3o configurados e testados com chamadas atendidas, perdidas e retornadas.<br><br><strong>Por fim, a ativa\u00e7\u00e3o \u00e9 coordenada com a portabilidade ou os novos n\u00fameros, seguida de valida\u00e7\u00e3o e suporte \u00e0 opera\u00e7\u00e3o.<\/strong><\/div>\n\t\t\t\t\t<\/div><div class=\"eael-accordion-list\">\n\t\t\t\t\t<div id=\"a-telefonia-para-jira-service-management-funciona-com-jira-cloud-e-data-center\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"7\" aria-controls=\"elementor-tab-content-1037\"><span class=\"eael-advanced-accordion-icon-closed\"><svg aria-hidden=\"true\" class=\"fa-accordion-icon e-font-icon-svg e-fas-plus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span><span class=\"eael-advanced-accordion-icon-opened\"><svg aria-hidden=\"true\" class=\"fa-accordion-icon e-font-icon-svg e-fas-minus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span><h3 class=\"eael-accordion-tab-title\">A Telefonia para Jira Service Management funciona com Jira Cloud e Data Center?<\/h3><svg aria-hidden=\"true\" class=\"fa-toggle e-font-icon-svg e-fas-angle-right\" viewBox=\"0 0 256 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M224.3 273l-136 136c-9.4 9.4-24.6 9.4-33.9 0l-22.6-22.6c-9.4-9.4-9.4-24.6 0-33.9l96.4-96.4-96.4-96.4c-9.4-9.4-9.4-24.6 0-33.9L54.3 103c9.4-9.4 24.6-9.4 33.9 0l136 136c9.5 9.4 9.5 24.6.1 34z\"><\/path><\/svg><\/div><div id=\"elementor-tab-content-1037\" class=\"eael-accordion-content clearfix\" data-tab=\"7\" aria-labelledby=\"a-telefonia-para-jira-service-management-funciona-com-jira-cloud-e-data-center\"><strong>A Telefonia para Jira Service Management pode ser projetada para Cloud ou Data Center, mas a compatibilidade precisa ser validada em cada ambiente.<\/strong><br><br>APIs, autentica\u00e7\u00e3o, aplicativos dispon\u00edveis, permiss\u00f5es e recursos do plano variam entre as vers\u00f5es. Integra\u00e7\u00f5es para Data Center tamb\u00e9m podem exigir uma arquitetura distinta daquela usada no Jira Cloud.<br><br>Al\u00e9m disso, a estrat\u00e9gia empresarial deve considerar o fim de vida anunciado para produtos Data Center afetados em 28 de mar\u00e7o de 2029. <strong>A VulcaNet analisa a vers\u00e3o atual, as depend\u00eancias e o plano de migra\u00e7\u00e3o antes de definir o desenho t\u00e9cnico.<\/strong><\/div>\n\t\t\t\t\t<\/div><div class=\"eael-accordion-list\">\n\t\t\t\t\t<div id=\"o-que-necessrio-para-comear-com-telefonia-para-jira-service-management\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"8\" aria-controls=\"elementor-tab-content-1038\"><span class=\"eael-advanced-accordion-icon-closed\"><svg aria-hidden=\"true\" class=\"fa-accordion-icon e-font-icon-svg e-fas-plus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span><span class=\"eael-advanced-accordion-icon-opened\"><svg aria-hidden=\"true\" class=\"fa-accordion-icon e-font-icon-svg e-fas-minus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span><h3 class=\"eael-accordion-tab-title\">O que \u00e9 necess\u00e1rio para come\u00e7ar com Telefonia para Jira Service Management?<\/h3><svg aria-hidden=\"true\" class=\"fa-toggle e-font-icon-svg e-fas-angle-right\" viewBox=\"0 0 256 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M224.3 273l-136 136c-9.4 9.4-24.6 9.4-33.9 0l-22.6-22.6c-9.4-9.4-9.4-24.6 0-33.9l96.4-96.4-96.4-96.4c-9.4-9.4-9.4-24.6 0-33.9L54.3 103c9.4-9.4 24.6-9.4 33.9 0l136 136c9.5 9.4 9.5 24.6.1 34z\"><\/path><\/svg><\/div><div id=\"elementor-tab-content-1038\" class=\"eael-accordion-content clearfix\" data-tab=\"8\" aria-labelledby=\"o-que-necessrio-para-comear-com-telefonia-para-jira-service-management\"><strong>Para come\u00e7ar com Telefonia para Jira Service Management, a empresa deve informar a vers\u00e3o e o plano do Jira, os projetos envolvidos, os fluxos desejados e a estrutura atual de telefonia.<\/strong><br><br>Tamb\u00e9m s\u00e3o necess\u00e1rios dados sobre n\u00fameros, portabilidade, atendentes, ramais, canais simult\u00e2neos, hor\u00e1rios, URA, filas e volume estimado de chamadas. O diagn\u00f3stico inclui permiss\u00f5es de API, autentica\u00e7\u00e3o, campos obrigat\u00f3rios, pol\u00edticas de grava\u00e7\u00e3o e condi\u00e7\u00f5es de conectividade.<br><br>Com essas informa\u00e7\u00f5es, a VulcaNet dimensiona a solu\u00e7\u00e3o, identifica depend\u00eancias e apresenta um escopo t\u00e9cnico e comercial coerente com a opera\u00e7\u00e3o.<\/div>\n\t\t\t\t\t<\/div><div class=\"eael-accordion-list\">\n\t\t\t\t\t<div id=\"-necessrio-ter-o-plano-premium-ou-enterprise-do-jira-service-management\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"9\" aria-controls=\"elementor-tab-content-1039\"><span class=\"eael-advanced-accordion-icon-closed\"><svg aria-hidden=\"true\" class=\"fa-accordion-icon e-font-icon-svg e-fas-plus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span><span class=\"eael-advanced-accordion-icon-opened\"><svg aria-hidden=\"true\" class=\"fa-accordion-icon e-font-icon-svg e-fas-minus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span><h3 class=\"eael-accordion-tab-title\">\u00c9 necess\u00e1rio ter o plano Premium ou Enterprise do Jira Service Management?<\/h3><svg aria-hidden=\"true\" class=\"fa-toggle e-font-icon-svg e-fas-angle-right\" viewBox=\"0 0 256 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M224.3 273l-136 136c-9.4 9.4-24.6 9.4-33.9 0l-22.6-22.6c-9.4-9.4-9.4-24.6 0-33.9l96.4-96.4-96.4-96.4c-9.4-9.4-9.4-24.6 0-33.9L54.3 103c9.4-9.4 24.6-9.4 33.9 0l136 136c9.5 9.4 9.5 24.6.1 34z\"><\/path><\/svg><\/div><div id=\"elementor-tab-content-1039\" class=\"eael-accordion-content clearfix\" data-tab=\"9\" aria-labelledby=\"-necessrio-ter-o-plano-premium-ou-enterprise-do-jira-service-management\"><strong>N\u00e3o necessariamente. A exig\u00eancia de Premium ou Enterprise aplica-se especificamente ao recurso nativo documentado de roteamento de chamadas recebidas do Jira Service Management.<\/strong><br><br>Um <strong>CTI para Jira Service Management<\/strong> desenvolvido com PABX Virtual, APIs, webhooks ou aplicativos pode seguir outro desenho, condicionado aos recursos dispon\u00edveis no plano contratado. Ainda assim, permiss\u00f5es, automa\u00e7\u00f5es, request types e limites t\u00e9cnicos precisam ser avaliados.<br><br><strong>A VulcaNet verifica a assinatura do Jira e os objetivos do projeto para indicar se o ambiente atual \u00e9 suficiente ou se alguma adequa\u00e7\u00e3o deve ser considerada.<\/strong><\/div>\n\t\t\t\t\t<\/div><div class=\"eael-accordion-list\">\n\t\t\t\t\t<div id=\"quanto-tempo-leva-para-implantar-a-telefonia-para-jira-service-management\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"10\" aria-controls=\"elementor-tab-content-10310\"><span class=\"eael-advanced-accordion-icon-closed\"><svg aria-hidden=\"true\" class=\"fa-accordion-icon e-font-icon-svg e-fas-plus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span><span class=\"eael-advanced-accordion-icon-opened\"><svg aria-hidden=\"true\" class=\"fa-accordion-icon e-font-icon-svg e-fas-minus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span><h3 class=\"eael-accordion-tab-title\">Quanto tempo leva para implantar a Telefonia para Jira Service Management?<\/h3><svg aria-hidden=\"true\" class=\"fa-toggle e-font-icon-svg e-fas-angle-right\" viewBox=\"0 0 256 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M224.3 273l-136 136c-9.4 9.4-24.6 9.4-33.9 0l-22.6-22.6c-9.4-9.4-9.4-24.6 0-33.9l96.4-96.4-96.4-96.4c-9.4-9.4-9.4-24.6 0-33.9L54.3 103c9.4-9.4 24.6-9.4 33.9 0l136 136c9.5 9.4 9.5 24.6.1 34z\"><\/path><\/svg><\/div><div id=\"elementor-tab-content-10310\" class=\"eael-accordion-content clearfix\" data-tab=\"10\" aria-labelledby=\"quanto-tempo-leva-para-implantar-a-telefonia-para-jira-service-management\"><strong>O prazo de implanta\u00e7\u00e3o da Telefonia para Jira Service Management varia conforme a vers\u00e3o do Jira, a quantidade de projetos, os fluxos, os campos, a portabilidade e a complexidade das automa\u00e7\u00f5es.<\/strong><br><br>O processo inclui diagn\u00f3stico, desenho, configura\u00e7\u00e3o, testes, treinamento e ativa\u00e7\u00e3o assistida. <strong>A portabilidade eleg\u00edvel possui valida\u00e7\u00f5es pr\u00f3prias e pode ocorrer em at\u00e9 tr\u00eas dias \u00fateis depois da documenta\u00e7\u00e3o aprovada, sem definir o prazo total do projeto.<\/strong><br><br><strong>A VulcaNet apresenta um cronograma ap\u00f3s analisar o ambiente, os n\u00fameros envolvidos e as depend\u00eancias t\u00e9cnicas.<\/strong><\/div>\n\t\t\t\t\t<\/div><div class=\"eael-accordion-list\">\n\t\t\t\t\t<div id=\"quanto-custa-a-telefonia-para-jira-service-management\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"11\" aria-controls=\"elementor-tab-content-10311\"><span class=\"eael-advanced-accordion-icon-closed\"><svg aria-hidden=\"true\" class=\"fa-accordion-icon e-font-icon-svg e-fas-plus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span><span class=\"eael-advanced-accordion-icon-opened\"><svg aria-hidden=\"true\" class=\"fa-accordion-icon e-font-icon-svg e-fas-minus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span><h3 class=\"eael-accordion-tab-title\">Quanto custa a Telefonia para Jira Service Management?<\/h3><svg aria-hidden=\"true\" class=\"fa-toggle e-font-icon-svg e-fas-angle-right\" viewBox=\"0 0 256 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M224.3 273l-136 136c-9.4 9.4-24.6 9.4-33.9 0l-22.6-22.6c-9.4-9.4-9.4-24.6 0-33.9l96.4-96.4-96.4-96.4c-9.4-9.4-9.4-24.6 0-33.9L54.3 103c9.4-9.4 24.6-9.4 33.9 0l136 136c9.5 9.4 9.5 24.6.1 34z\"><\/path><\/svg><\/div><div id=\"elementor-tab-content-10311\" class=\"eael-accordion-content clearfix\" data-tab=\"11\" aria-labelledby=\"quanto-custa-a-telefonia-para-jira-service-management\"><strong>O investimento em Telefonia para Jira Service Management come\u00e7a em R\\$499 por m\u00eas, mas o valor final depende do escopo empresarial.<\/strong><br><br><strong>A proposta considera atendentes, ramais, n\u00fameros, DDDs, canais simult\u00e2neos, tr\u00e1fego, URA, filas, grava\u00e7\u00e3o, reten\u00e7\u00e3o, transcri\u00e7\u00e3o, integra\u00e7\u00f5es, suporte e implanta\u00e7\u00e3o.<\/strong> Licen\u00e7as do Jira Service Management, aplicativos do Marketplace ou componentes externos tamb\u00e9m precisam ser verificadas.<br><br><strong>A VulcaNet detalha cada componente para que compras e TI comparem o custo total, n\u00e3o apenas o pre\u00e7o isolado de um ramal.<\/strong><\/div>\n\t\t\t\t\t<\/div><div class=\"eael-accordion-list\">\n\t\t\t\t\t<div id=\"o-que-est-includo-em-uma-proposta-de-integrao-de-chamadas-com-jira-service-management\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"12\" aria-controls=\"elementor-tab-content-10312\"><span class=\"eael-advanced-accordion-icon-closed\"><svg aria-hidden=\"true\" class=\"fa-accordion-icon e-font-icon-svg e-fas-plus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span><span class=\"eael-advanced-accordion-icon-opened\"><svg aria-hidden=\"true\" class=\"fa-accordion-icon e-font-icon-svg e-fas-minus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span><h3 class=\"eael-accordion-tab-title\">O que est\u00e1 inclu\u00eddo em uma proposta de Integra\u00e7\u00e3o de Chamadas com Jira Service Management?<\/h3><svg aria-hidden=\"true\" class=\"fa-toggle e-font-icon-svg e-fas-angle-right\" viewBox=\"0 0 256 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M224.3 273l-136 136c-9.4 9.4-24.6 9.4-33.9 0l-22.6-22.6c-9.4-9.4-9.4-24.6 0-33.9l96.4-96.4-96.4-96.4c-9.4-9.4-9.4-24.6 0-33.9L54.3 103c9.4-9.4 24.6-9.4 33.9 0l136 136c9.5 9.4 9.5 24.6.1 34z\"><\/path><\/svg><\/div><div id=\"elementor-tab-content-10312\" class=\"eael-accordion-content clearfix\" data-tab=\"12\" aria-labelledby=\"o-que-est-includo-em-uma-proposta-de-integrao-de-chamadas-com-jira-service-management\"><strong>Uma proposta de Integra\u00e7\u00e3o de Chamadas com Jira Service Management pode reunir telefonia empresarial, PABX Virtual, n\u00fameros, ramais, canais SIP, URA, filas, configura\u00e7\u00e3o de APIs e mapeamento dos tickets.<\/strong><br><br><strong>O escopo tamb\u00e9m pode contemplar portabilidade eleg\u00edvel, softphones, bilhetagem, grava\u00e7\u00e3o, transcri\u00e7\u00e3o, relat\u00f3rios, testes e suporte p\u00f3s-ativa\u00e7\u00e3o.<\/strong> Os itens efetivamente inclu\u00eddos dependem do diagn\u00f3stico e devem aparecer discriminados na proposta.<br><br><strong>A VulcaNet esclarece responsabilidades, componentes recorrentes, implanta\u00e7\u00e3o e eventuais licen\u00e7as externas para facilitar a an\u00e1lise do custo total.<\/strong><\/div>\n\t\t\t\t\t<\/div><div class=\"eael-accordion-list\">\n\t\t\t\t\t<div id=\"posso-portar-os-nmeros-atuais-da-empresa-para-a-telefonia-integrada-ao-jira\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"13\" aria-controls=\"elementor-tab-content-10313\"><span class=\"eael-advanced-accordion-icon-closed\"><svg aria-hidden=\"true\" class=\"fa-accordion-icon e-font-icon-svg e-fas-plus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span><span class=\"eael-advanced-accordion-icon-opened\"><svg aria-hidden=\"true\" class=\"fa-accordion-icon e-font-icon-svg e-fas-minus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span><h3 class=\"eael-accordion-tab-title\">Posso portar os n\u00fameros atuais da empresa para a telefonia integrada ao Jira?<\/h3><svg aria-hidden=\"true\" class=\"fa-toggle e-font-icon-svg e-fas-angle-right\" viewBox=\"0 0 256 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M224.3 273l-136 136c-9.4 9.4-24.6 9.4-33.9 0l-22.6-22.6c-9.4-9.4-9.4-24.6 0-33.9l96.4-96.4-96.4-96.4c-9.4-9.4-9.4-24.6 0-33.9L54.3 103c9.4-9.4 24.6-9.4 33.9 0l136 136c9.5 9.4 9.5 24.6.1 34z\"><\/path><\/svg><\/div><div id=\"elementor-tab-content-10313\" class=\"eael-accordion-content clearfix\" data-tab=\"13\" aria-labelledby=\"posso-portar-os-nmeros-atuais-da-empresa-para-a-telefonia-integrada-ao-jira\"><strong>Sim, os n\u00fameros atuais podem ser portados quando forem eleg\u00edveis e a documenta\u00e7\u00e3o estiver regular.<\/strong><br><br>O <strong>PABX Integrado ao Jira Service Management<\/strong> <strong>permite preservar contatos j\u00e1 divulgados a clientes<\/strong>, usu\u00e1rios e atendentes, <strong>reduzindo impactos comerciais durante a mudan\u00e7a<\/strong>. <strong>A VulcaNet verifica titularidade, prestadora, DDD e demais condi\u00e7\u00f5es antes de confirmar a viabilidade.<\/strong> Depois, prepara rotas, testes e uma janela de ativa\u00e7\u00e3o coordenada.<br><br><strong>Segundo as regras aplic\u00e1veis, a portabilidade pode ocorrer em at\u00e9 tr\u00eas dias \u00fateis, mas o planejamento t\u00e9cnico \u00e9 essencial para reduzir riscos de interrup\u00e7\u00e3o.<\/strong><\/div>\n\t\t\t\t\t<\/div><div class=\"eael-accordion-list\">\n\t\t\t\t\t<div id=\"-possvel-contratar-novos-nmeros-em-qualquer-ddd-do-brasil\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"14\" aria-controls=\"elementor-tab-content-10314\"><span class=\"eael-advanced-accordion-icon-closed\"><svg aria-hidden=\"true\" class=\"fa-accordion-icon e-font-icon-svg e-fas-plus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span><span class=\"eael-advanced-accordion-icon-opened\"><svg aria-hidden=\"true\" class=\"fa-accordion-icon e-font-icon-svg e-fas-minus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span><h3 class=\"eael-accordion-tab-title\">\u00c9 poss\u00edvel contratar novos n\u00fameros em qualquer DDD do Brasil?<\/h3><svg aria-hidden=\"true\" class=\"fa-toggle e-font-icon-svg e-fas-angle-right\" viewBox=\"0 0 256 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M224.3 273l-136 136c-9.4 9.4-24.6 9.4-33.9 0l-22.6-22.6c-9.4-9.4-9.4-24.6 0-33.9l96.4-96.4-96.4-96.4c-9.4-9.4-9.4-24.6 0-33.9L54.3 103c9.4-9.4 24.6-9.4 33.9 0l136 136c9.5 9.4 9.5 24.6.1 34z\"><\/path><\/svg><\/div><div id=\"elementor-tab-content-10314\" class=\"eael-accordion-content clearfix\" data-tab=\"14\" aria-labelledby=\"-possvel-contratar-novos-nmeros-em-qualquer-ddd-do-brasil\"><strong>Sim, a VulcaNet oferece novas numera\u00e7\u00f5es em DDDs de todo o Brasil, sujeitas \u00e0 disponibilidade e \u00e0s regras aplic\u00e1veis.<\/strong><br><br>No <strong>PABX Integrado ao Jira Service Management<\/strong>, cada n\u00famero pode receber hor\u00e1rios, URA, filas e rotas espec\u00edficas, al\u00e9m de se relacionar aos projetos de atendimento adequados. A cobertura nacional <strong>ajuda empresas com filiais ou opera\u00e7\u00e3o distribu\u00edda a estabelecer presen\u00e7a local sem manter cent<\/strong>rais f\u00edsicas em cada cidade.<br><br>A defini\u00e7\u00e3o dos n\u00fameros deve considerar demanda, capacidade, titularidade e uso pretendido antes da ativa\u00e7\u00e3o.<\/div>\n\t\t\t\t\t<\/div><div class=\"eael-accordion-list\">\n\t\t\t\t\t<div id=\"telefonia-para-jira-service-management-vale-a-pena-para-empresas-de-qualquer-porte\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"15\" aria-controls=\"elementor-tab-content-10315\"><span class=\"eael-advanced-accordion-icon-closed\"><svg aria-hidden=\"true\" class=\"fa-accordion-icon e-font-icon-svg e-fas-plus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span><span class=\"eael-advanced-accordion-icon-opened\"><svg aria-hidden=\"true\" class=\"fa-accordion-icon e-font-icon-svg e-fas-minus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span><h3 class=\"eael-accordion-tab-title\">Telefonia para Jira Service Management vale a pena para empresas de qualquer porte?<\/h3><svg aria-hidden=\"true\" class=\"fa-toggle e-font-icon-svg e-fas-angle-right\" viewBox=\"0 0 256 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M224.3 273l-136 136c-9.4 9.4-24.6 9.4-33.9 0l-22.6-22.6c-9.4-9.4-9.4-24.6 0-33.9l96.4-96.4-96.4-96.4c-9.4-9.4-9.4-24.6 0-33.9L54.3 103c9.4-9.4 24.6-9.4 33.9 0l136 136c9.5 9.4 9.5 24.6.1 34z\"><\/path><\/svg><\/div><div id=\"elementor-tab-content-10315\" class=\"eael-accordion-content clearfix\" data-tab=\"15\" aria-labelledby=\"telefonia-para-jira-service-management-vale-a-pena-para-empresas-de-qualquer-porte\"><strong>Sim, quando o telefone \u00e9 um canal relevante e precisa participar do processo oficial de atendimento.<\/strong><br><br><strong>Telefonia para Jira Service Management<\/strong> pode beneficiar empresas m\u00e9dias, grandes opera\u00e7\u00f5es e equipes menores com demandas cr\u00edticas, desde que o projeto seja dimensionado corretamente. O valor \u00e9 maior quando existem registros manuais, chamadas perdidas, usu\u00e1rios em campo, v\u00e1rias filas ou dificuldade para relacionar liga\u00e7\u00f5es aos tickets.<br><br>Ramais, canais simult\u00e2neos e automa\u00e7\u00f5es podem acompanhar o crescimento. A an\u00e1lise deve comparar ganho operacional, rastreabilidade e custo total antes da contrata\u00e7\u00e3o.<\/div>\n\t\t\t\t\t<\/div><div class=\"eael-accordion-list\">\n\t\t\t\t\t<div id=\"como-a-integrao-de-chamadas-com-jira-service-management-trata-gravaes-transcries-e-lgpd\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"16\" aria-controls=\"elementor-tab-content-10316\"><span class=\"eael-advanced-accordion-icon-closed\"><svg aria-hidden=\"true\" class=\"fa-accordion-icon e-font-icon-svg e-fas-plus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span><span class=\"eael-advanced-accordion-icon-opened\"><svg aria-hidden=\"true\" class=\"fa-accordion-icon e-font-icon-svg e-fas-minus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span><h3 class=\"eael-accordion-tab-title\">Como a Integra\u00e7\u00e3o de Chamadas com Jira Service Management trata grava\u00e7\u00f5es, transcri\u00e7\u00f5es e LGPD?<\/h3><svg aria-hidden=\"true\" class=\"fa-toggle e-font-icon-svg e-fas-angle-right\" viewBox=\"0 0 256 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M224.3 273l-136 136c-9.4 9.4-24.6 9.4-33.9 0l-22.6-22.6c-9.4-9.4-9.4-24.6 0-33.9l96.4-96.4-96.4-96.4c-9.4-9.4-9.4-24.6 0-33.9L54.3 103c9.4-9.4 24.6-9.4 33.9 0l136 136c9.5 9.4 9.5 24.6.1 34z\"><\/path><\/svg><\/div><div id=\"elementor-tab-content-10316\" class=\"eael-accordion-content clearfix\" data-tab=\"16\" aria-labelledby=\"como-a-integrao-de-chamadas-com-jira-service-management-trata-gravaes-transcries-e-lgpd\"><strong>A Integra\u00e7\u00e3o de Chamadas com Jira Service Management pode gravar ou transcrever chamadas, desde que a empresa defina finalidade, base legal, transpar\u00eancia e controles adequados.<\/strong><br><br>N\u00famero de telefone, voz, grava\u00e7\u00e3o e transcri\u00e7\u00e3o podem constituir dados pessoais. Por isso, a contratante deve estabelecer aviso de grava\u00e7\u00e3o, permiss\u00f5es, local de armazenamento, prazo de reten\u00e7\u00e3o, descarte e responsabilidades entre controlador, operador e sub-operadores.<br><br><strong>A VulcaNet configura os recursos contratados conforme essas defini\u00e7\u00f5es e a arquitetura aprovada.<\/strong> A tecnologia apoia a governan\u00e7a, mas a conformidade depende das pol\u00edticas e decis\u00f5es da empresa.<\/div>\n\t\t\t\t\t<\/div><div class=\"eael-accordion-list\">\n\t\t\t\t\t<div id=\"a-qualidade-das-chamadas-depende-da-internet-e-existe-contingncia-em-caso-de-falha\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"17\" aria-controls=\"elementor-tab-content-10317\"><span class=\"eael-advanced-accordion-icon-closed\"><svg aria-hidden=\"true\" class=\"fa-accordion-icon e-font-icon-svg e-fas-plus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span><span class=\"eael-advanced-accordion-icon-opened\"><svg aria-hidden=\"true\" class=\"fa-accordion-icon e-font-icon-svg e-fas-minus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span><h3 class=\"eael-accordion-tab-title\">A qualidade das chamadas depende da internet e existe conting\u00eancia em caso de falha?<\/h3><svg aria-hidden=\"true\" class=\"fa-toggle e-font-icon-svg e-fas-angle-right\" viewBox=\"0 0 256 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M224.3 273l-136 136c-9.4 9.4-24.6 9.4-33.9 0l-22.6-22.6c-9.4-9.4-9.4-24.6 0-33.9l96.4-96.4-96.4-96.4c-9.4-9.4-9.4-24.6 0-33.9L54.3 103c9.4-9.4 24.6-9.4 33.9 0l136 136c9.5 9.4 9.5 24.6.1 34z\"><\/path><\/svg><\/div><div id=\"elementor-tab-content-10317\" class=\"eael-accordion-content clearfix\" data-tab=\"17\" aria-labelledby=\"a-qualidade-das-chamadas-depende-da-internet-e-existe-contingncia-em-caso-de-falha\"><strong>A qualidade da Telefonia IP com Jira Service Management depende da conectividade, do dimensionamento e das condi\u00e7\u00f5es da rede empresarial.<\/strong><br><br>Lat\u00eancia, jitter, perda de pacotes, largura de banda e configura\u00e7\u00e3o dos equipamentos influenciam a voz. Por isso, o projeto deve avaliar hor\u00e1rios de pico, quantidade de chamadas simult\u00e2neas e prioriza\u00e7\u00e3o de tr\u00e1fego. Conforme a criticidade, podem ser previstas rotas alternativas, redund\u00e2ncia de links, encaminhamentos e regras de conting\u00eancia.<br><br><strong>A VulcaNet analisa a infraestrutura e dimensiona canais e conectividade para reduzir riscos, sem tratar a internet como um recurso infal\u00edvel.<\/strong><\/div>\n\t\t\t\t\t<\/div><div class=\"eael-accordion-list\">\n\t\t\t\t\t<div id=\"como-calcular-o-custo-total-da-integrao-de-chamadas-com-jira-service-management\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"18\" aria-controls=\"elementor-tab-content-10318\"><span class=\"eael-advanced-accordion-icon-closed\"><svg aria-hidden=\"true\" class=\"fa-accordion-icon e-font-icon-svg e-fas-plus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span><span class=\"eael-advanced-accordion-icon-opened\"><svg aria-hidden=\"true\" class=\"fa-accordion-icon e-font-icon-svg e-fas-minus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span><h3 class=\"eael-accordion-tab-title\">Como calcular o custo total da Integra\u00e7\u00e3o de Chamadas com Jira Service Management?<\/h3><svg aria-hidden=\"true\" class=\"fa-toggle e-font-icon-svg e-fas-angle-right\" viewBox=\"0 0 256 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M224.3 273l-136 136c-9.4 9.4-24.6 9.4-33.9 0l-22.6-22.6c-9.4-9.4-9.4-24.6 0-33.9l96.4-96.4-96.4-96.4c-9.4-9.4-9.4-24.6 0-33.9L54.3 103c9.4-9.4 24.6-9.4 33.9 0l136 136c9.5 9.4 9.5 24.6.1 34z\"><\/path><\/svg><\/div><div id=\"elementor-tab-content-10318\" class=\"eael-accordion-content clearfix\" data-tab=\"18\" aria-labelledby=\"como-calcular-o-custo-total-da-integrao-de-chamadas-com-jira-service-management\"><strong>O custo total da Integra\u00e7\u00e3o de Chamadas com Jira Service Management deve somar implanta\u00e7\u00e3o, telefonia, integra\u00e7\u00e3o, consumo, licen\u00e7as e suporte.<\/strong><br><br>A empresa precisa considerar atendentes, ramais, n\u00fameros, canais simult\u00e2neos, minutos, URA, filas, grava\u00e7\u00e3o, armazenamento, transcri\u00e7\u00e3o e complexidade dos projetos. Tamb\u00e9m devem ser verificadas licen\u00e7as do Jira, aplicativos do Marketplace e infraestrutura adicional.<br><br>Comparar apenas o pre\u00e7o mensal do ramal pode ocultar componentes importantes. <strong>A VulcaNet organiza esses itens na proposta para melhorar a previsibilidade e permitir uma compara\u00e7\u00e3o comercial mais justa.<\/strong><\/div>\n\t\t\t\t\t<\/div><div class=\"eael-accordion-list\">\n\t\t\t\t\t<div id=\"a-integrao-de-chamadas-com-jira-service-management-segura\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"19\" aria-controls=\"elementor-tab-content-10319\"><span class=\"eael-advanced-accordion-icon-closed\"><svg aria-hidden=\"true\" class=\"fa-accordion-icon e-font-icon-svg e-fas-plus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span><span class=\"eael-advanced-accordion-icon-opened\"><svg aria-hidden=\"true\" class=\"fa-accordion-icon e-font-icon-svg e-fas-minus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span><h3 class=\"eael-accordion-tab-title\">A Integra\u00e7\u00e3o de Chamadas com Jira Service Management \u00e9 segura?<\/h3><svg aria-hidden=\"true\" class=\"fa-toggle e-font-icon-svg e-fas-angle-right\" viewBox=\"0 0 256 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M224.3 273l-136 136c-9.4 9.4-24.6 9.4-33.9 0l-22.6-22.6c-9.4-9.4-9.4-24.6 0-33.9l96.4-96.4-96.4-96.4c-9.4-9.4-9.4-24.6 0-33.9L54.3 103c9.4-9.4 24.6-9.4 33.9 0l136 136c9.5 9.4 9.5 24.6.1 34z\"><\/path><\/svg><\/div><div id=\"elementor-tab-content-10319\" class=\"eael-accordion-content clearfix\" data-tab=\"19\" aria-labelledby=\"a-integrao-de-chamadas-com-jira-service-management-segura\"><strong>Sim. A Integra\u00e7\u00e3o de Chamadas com Jira Service Management \u00e9 segura quando a arquitetura, as configura\u00e7\u00f5es e os controles adequados s\u00e3o adotados.<\/strong><br><br>O projeto pode incluir autentica\u00e7\u00e3o de APIs e webhooks, controle de permiss\u00f5es, segrega\u00e7\u00e3o de acessos, logs e prote\u00e7\u00e3o da sinaliza\u00e7\u00e3o e da m\u00eddia com recursos como TLS e SRTP, quando compat\u00edveis. Grava\u00e7\u00f5es e transcri\u00e7\u00f5es tamb\u00e9m devem seguir pol\u00edticas espec\u00edficas de acesso, reten\u00e7\u00e3o e descarte. Al\u00e9m disso, \u00e9 importante avaliar subprocessadores e resid\u00eancia dos dados.<br><br><strong>A VulcaNet identifica os requisitos empresariais e configura os componentes contratados de acordo com o desenho t\u00e9cnico aprovado, contribuindo para uma integra\u00e7\u00e3o segura e alinhada \u00e0s n<\/strong>ecessidades da empresa.<\/div>\n\t\t\t\t\t<\/div><div class=\"eael-accordion-list\">\n\t\t\t\t\t<div id=\"como-saber-se-a-telefonia-para-jira-service-management-est-funcionando\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"20\" aria-controls=\"elementor-tab-content-10320\"><span class=\"eael-advanced-accordion-icon-closed\"><svg aria-hidden=\"true\" class=\"fa-accordion-icon e-font-icon-svg e-fas-plus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span><span class=\"eael-advanced-accordion-icon-opened\"><svg aria-hidden=\"true\" class=\"fa-accordion-icon e-font-icon-svg e-fas-minus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span><h3 class=\"eael-accordion-tab-title\">Como saber se a Telefonia para Jira Service Management est\u00e1 funcionando?<\/h3><svg aria-hidden=\"true\" class=\"fa-toggle e-font-icon-svg e-fas-angle-right\" viewBox=\"0 0 256 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M224.3 273l-136 136c-9.4 9.4-24.6 9.4-33.9 0l-22.6-22.6c-9.4-9.4-9.4-24.6 0-33.9l96.4-96.4-96.4-96.4c-9.4-9.4-9.4-24.6 0-33.9L54.3 103c9.4-9.4 24.6-9.4 33.9 0l136 136c9.5 9.4 9.5 24.6.1 34z\"><\/path><\/svg><\/div><div id=\"elementor-tab-content-10320\" class=\"eael-accordion-content clearfix\" data-tab=\"20\" aria-labelledby=\"como-saber-se-a-telefonia-para-jira-service-management-est-funcionando\"><strong>A Telefonia para Jira Service Management est\u00e1 funcionando adequadamente quando as chamadas seguem as rotas previstas e os eventos chegam corretamente aos tickets.<\/strong><br><br>A empresa pode acompanhar taxa de chamadas atendidas e perdidas, tempo de espera, dura\u00e7\u00e3o, retornos pendentes, falhas de integra\u00e7\u00e3o e solicita\u00e7\u00f5es criadas ou atualizadas. <strong>Tamb\u00e9m \u00e9 poss\u00edvel relacionar esses dados a filas, SLAs, tempo de resolu\u00e7\u00e3o e produtividade operacional.<\/strong><br><br>Testes peri\u00f3dicos e monitoramento <strong>ajudam a detectar mudan\u00e7as no Jira<\/strong>, nas APIs ou na conectividade. <strong>A VulcaNet valida os fluxos e apoia o diagn\u00f3stico dos componentes integrados.<\/strong><\/div>\n\t\t\t\t\t<\/div><div class=\"eael-accordion-list\">\n\t\t\t\t\t<div id=\"a-integrao-de-chamadas-com-jira-service-management-identifica-o-chamador-e-seus-tickets\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"21\" aria-controls=\"elementor-tab-content-10321\"><span class=\"eael-advanced-accordion-icon-closed\"><svg aria-hidden=\"true\" class=\"fa-accordion-icon e-font-icon-svg e-fas-plus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span><span class=\"eael-advanced-accordion-icon-opened\"><svg aria-hidden=\"true\" class=\"fa-accordion-icon e-font-icon-svg e-fas-minus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span><h3 class=\"eael-accordion-tab-title\">A Integra\u00e7\u00e3o de Chamadas com Jira Service Management identifica o chamador e seus tickets?<\/h3><svg aria-hidden=\"true\" class=\"fa-toggle e-font-icon-svg e-fas-angle-right\" viewBox=\"0 0 256 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M224.3 273l-136 136c-9.4 9.4-24.6 9.4-33.9 0l-22.6-22.6c-9.4-9.4-9.4-24.6 0-33.9l96.4-96.4-96.4-96.4c-9.4-9.4-9.4-24.6 0-33.9L54.3 103c9.4-9.4 24.6-9.4 33.9 0l136 136c9.5 9.4 9.5 24.6.1 34z\"><\/path><\/svg><\/div><div id=\"elementor-tab-content-10321\" class=\"eael-accordion-content clearfix\" data-tab=\"21\" aria-labelledby=\"a-integrao-de-chamadas-com-jira-service-management-identifica-o-chamador-e-seus-tickets\"><strong>Sim. A Integra\u00e7\u00e3o de Chamadas com Jira Service Management pode normalizar o n\u00famero recebido e compar\u00e1-lo com usu\u00e1rios, clientes, organiza\u00e7\u00f5es e bases autorizadas pela empresa.<\/strong><br><br>A pesquisa pode localizar solicita\u00e7\u00f5es abertas, tickets anteriores e ativos associados no Assets ou em uma CMDB integrada. <strong>O atendente recebe contexto para decidir se deve atualizar um atendimento existente ou criar uma nova solicita\u00e7\u00e3o.<\/strong><br><br>A precis\u00e3o depende da qualidade dos cadastros e das regras de associa\u00e7\u00e3o. <strong>A VulcaNet configura pesquisas e crit\u00e9rios para reduzir duplicidades e exibir informa\u00e7\u00f5es realmente \u00fateis.<\/strong><\/div>\n\t\t\t\t\t<\/div><div class=\"eael-accordion-list\">\n\t\t\t\t\t<div id=\"as-chamadas-podem-ser-gravadas-ou-transcritas-e-relacionadas-ao-ticket\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"22\" aria-controls=\"elementor-tab-content-10322\"><span class=\"eael-advanced-accordion-icon-closed\"><svg aria-hidden=\"true\" class=\"fa-accordion-icon e-font-icon-svg e-fas-plus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span><span class=\"eael-advanced-accordion-icon-opened\"><svg aria-hidden=\"true\" class=\"fa-accordion-icon e-font-icon-svg e-fas-minus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span><h3 class=\"eael-accordion-tab-title\">As chamadas podem ser gravadas ou transcritas e relacionadas ao ticket?<\/h3><svg aria-hidden=\"true\" class=\"fa-toggle e-font-icon-svg e-fas-angle-right\" viewBox=\"0 0 256 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M224.3 273l-136 136c-9.4 9.4-24.6 9.4-33.9 0l-22.6-22.6c-9.4-9.4-9.4-24.6 0-33.9l96.4-96.4-96.4-96.4c-9.4-9.4-9.4-24.6 0-33.9L54.3 103c9.4-9.4 24.6-9.4 33.9 0l136 136c9.5 9.4 9.5 24.6.1 34z\"><\/path><\/svg><\/div><div id=\"elementor-tab-content-10322\" class=\"eael-accordion-content clearfix\" data-tab=\"22\" aria-labelledby=\"as-chamadas-podem-ser-gravadas-ou-transcritas-e-relacionadas-ao-ticket\"><strong>Sim. A Telefonia Integrada ao Jira Service Management pode anexar ou referenciar grava\u00e7\u00f5es e transcri\u00e7\u00f5es no ticket, conforme a arquitetura e os recursos contratados.<\/strong><br><br>Esses registros apoiam auditoria, an\u00e1lise de qualidade, documenta\u00e7\u00e3o e continuidade do atendimento. A transcri\u00e7\u00e3o tamb\u00e9m <strong>facilita pesquisas sem exigir a reprodu\u00e7\u00e3o completa do \u00e1udio<\/strong>. Antes da ativa\u00e7\u00e3o, a empresa deve definir aviso aos interlocutores, permiss\u00f5es, armazenamento, reten\u00e7\u00e3o e descarte de acordo com sua pol\u00edtica e a LGPD.<br><br><strong>A VulcaNet implementa o fluxo aprovado e restringe a configura\u00e7\u00e3o aos acessos definidos pela contratante.<\/strong><\/div>\n\t\t\t\t\t<\/div><div class=\"eael-accordion-list\">\n\t\t\t\t\t<div id=\"o-que-acontece-quando-uma-chamada-no-atendida-pelo-service-desk\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"23\" aria-controls=\"elementor-tab-content-10323\"><span class=\"eael-advanced-accordion-icon-closed\"><svg aria-hidden=\"true\" class=\"fa-accordion-icon e-font-icon-svg e-fas-plus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span><span class=\"eael-advanced-accordion-icon-opened\"><svg aria-hidden=\"true\" class=\"fa-accordion-icon e-font-icon-svg e-fas-minus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span><h3 class=\"eael-accordion-tab-title\">O que acontece quando uma chamada n\u00e3o \u00e9 atendida pelo service desk?<\/h3><svg aria-hidden=\"true\" class=\"fa-toggle e-font-icon-svg e-fas-angle-right\" viewBox=\"0 0 256 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M224.3 273l-136 136c-9.4 9.4-24.6 9.4-33.9 0l-22.6-22.6c-9.4-9.4-9.4-24.6 0-33.9l96.4-96.4-96.4-96.4c-9.4-9.4-9.4-24.6 0-33.9L54.3 103c9.4-9.4 24.6-9.4 33.9 0l136 136c9.5 9.4 9.5 24.6.1 34z\"><\/path><\/svg><\/div><div id=\"elementor-tab-content-10323\" class=\"eael-accordion-content clearfix\" data-tab=\"23\" aria-labelledby=\"o-que-acontece-quando-uma-chamada-no-atendida-pelo-service-desk\"><strong>Uma chamada n\u00e3o atendida pode gerar automaticamente uma solicita\u00e7\u00e3o ou tarefa de retorno no fluxo empresarial.<\/strong><br><br>Na <strong>Telefonia para Jira Service Management<\/strong>, o evento pode registrar n\u00famero, hor\u00e1rio, fila procurada, tentativa e respons\u00e1vel pelo acompanhamento. Regras do Jira Automation podem definir prioridade, prazo e notifica\u00e7\u00f5es para impedir que o retorno dependa apenas da mem\u00f3ria do atendente.<br><br>O tratamento exato varia conforme a opera\u00e7\u00e3o, os hor\u00e1rios e os campos configurados. <strong>A VulcaNet mapeia esses cen\u00e1rios para transformar chamadas perdidas em atividades rastre\u00e1veis.<\/strong><\/div>\n\t\t\t\t\t<\/div><div class=\"eael-accordion-list\">\n\t\t\t\t\t<div id=\"-possvel-ampliar-ramais-canais-simultneos-e-equipes-remotas-depois-da-implantao\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"24\" aria-controls=\"elementor-tab-content-10324\"><span class=\"eael-advanced-accordion-icon-closed\"><svg aria-hidden=\"true\" class=\"fa-accordion-icon e-font-icon-svg e-fas-plus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span><span class=\"eael-advanced-accordion-icon-opened\"><svg aria-hidden=\"true\" class=\"fa-accordion-icon e-font-icon-svg e-fas-minus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span><h3 class=\"eael-accordion-tab-title\">\u00c9 poss\u00edvel ampliar ramais, canais simult\u00e2neos e equipes remotas depois da implanta\u00e7\u00e3o?<\/h3><svg aria-hidden=\"true\" class=\"fa-toggle e-font-icon-svg e-fas-angle-right\" viewBox=\"0 0 256 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M224.3 273l-136 136c-9.4 9.4-24.6 9.4-33.9 0l-22.6-22.6c-9.4-9.4-9.4-24.6 0-33.9l96.4-96.4-96.4-96.4c-9.4-9.4-9.4-24.6 0-33.9L54.3 103c9.4-9.4 24.6-9.4 33.9 0l136 136c9.5 9.4 9.5 24.6.1 34z\"><\/path><\/svg><\/div><div id=\"elementor-tab-content-10324\" class=\"eael-accordion-content clearfix\" data-tab=\"24\" aria-labelledby=\"-possvel-ampliar-ramais-canais-simultneos-e-equipes-remotas-depois-da-implantao\"><strong>Sim. A Telefonia ITSM para Jira Service Management pode ser dimensionada para ampliar ramais, canais simult\u00e2neos, filas e usu\u00e1rios conforme o crescimento ou a sazonalidade.<\/strong><br><br>Softphones <strong>permitem que profissionais de filiais<\/strong>, home office ou campo atendam pelo computador ou celular <strong>sem depender de uma central f\u00edsica local<\/strong>. Antes da expans\u00e3o, \u00e9 necess\u00e1rio verificar licen\u00e7as, capacidade SIP, conectividade, regras de distribui\u00e7\u00e3o e impacto nas automa\u00e7\u00f5es.<br><br><strong>A VulcaNet avalia esses componentes para evitar satura\u00e7\u00e3o, manter a qualidade de voz e preservar a rastreabilidade dos novos pontos de atendimento.<\/strong><\/div>\n\t\t\t\t\t<\/div><div class=\"eael-accordion-list\">\n\t\t\t\t\t<div id=\"por-que-contratar-a-vulcanet-para-integrar-telefonia-e-jira-service-management\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"25\" aria-controls=\"elementor-tab-content-10325\"><span class=\"eael-advanced-accordion-icon-closed\"><svg aria-hidden=\"true\" class=\"fa-accordion-icon e-font-icon-svg e-fas-plus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span><span class=\"eael-advanced-accordion-icon-opened\"><svg aria-hidden=\"true\" class=\"fa-accordion-icon e-font-icon-svg e-fas-minus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span><h3 class=\"eael-accordion-tab-title\">Por que contratar a VulcaNet para integrar telefonia e Jira Service Management?<\/h3><svg aria-hidden=\"true\" class=\"fa-toggle e-font-icon-svg e-fas-angle-right\" viewBox=\"0 0 256 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M224.3 273l-136 136c-9.4 9.4-24.6 9.4-33.9 0l-22.6-22.6c-9.4-9.4-9.4-24.6 0-33.9l96.4-96.4-96.4-96.4c-9.4-9.4-9.4-24.6 0-33.9L54.3 103c9.4-9.4 24.6-9.4 33.9 0l136 136c9.5 9.4 9.5 24.6.1 34z\"><\/path><\/svg><\/div><div id=\"elementor-tab-content-10325\" class=\"eael-accordion-content clearfix\" data-tab=\"25\" aria-labelledby=\"por-que-contratar-a-vulcanet-para-integrar-telefonia-e-jira-service-management\">A VulcaNet re\u00fane <strong>telefonia empresarial<\/strong> e <strong>integra\u00e7\u00e3o t\u00e9cnica sob uma responsabilidade comercial centralizada<\/strong>. Como <a href=\"https:\/\/vulcanet.com.br\/diferenciais\/operadora-de-telefonia-fixa-stfc-autorizada-pela-anatel\/\"><strong>operadora STFC autorizada pela Anatel<\/strong><\/a>, especializada em infraestrutura de telefonia, conectividade e nuvem para empresas, a VulcaNet pode alinhar n\u00fameros, SIP Trunk, PABX Virtual, URA, filas, APIs, campos e automa\u00e7\u00f5es.<br><br>A <strong>Telefonia IP com Jira Service Management<\/strong> tamb\u00e9m conta com <a href=\"https:\/\/vulcanet.com.br\/diferenciais\/atendimento-personalizado-e-suporte-especializado\/\"><strong>suporte no Brasil<\/strong><\/a> e <a href=\"https:\/\/vulcanet.com.br\/diferenciais\/area-de-cobertura-e-atuacao\/\"><strong>cobertura nacional com DDDs em todo o pa\u00eds<\/strong><\/a>, conforme disponibilidade. Essa atua\u00e7\u00e3o <strong>reduz os repasses entre operadora<\/strong>, integradora e suporte, <strong>facilitando implanta\u00e7\u00e3o<\/strong>, diagn\u00f3stico e gest\u00e3o do custo total.<\/div>\n\t\t\t\t\t<\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/section>\n\t\t<section data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-6099957 e-con-full sect-container sect-ref-estrat e-flex e-con e-parent\" data-id=\"6099957\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;gradient&quot;}\">\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-808b289 e-con-full e-flex e-con e-child\" data-id=\"808b289\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-59bb479 toc-exclude elementor-widget elementor-widget-heading\" data-id=\"59bb479\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">A VulcaNet <b>impulsiona seu neg\u00f3cio com Telefonia para Jira Service Management<\/b>. <br>Pe\u00e7a uma proposta.<\/h3>\t\t\t\t<\/div>\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-42aad8a e-con-full e-flex e-con e-child\" data-id=\"42aad8a\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-18a87be elementor-widget elementor-widget-button\" data-id=\"18a87be\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"#vendas\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Quero Contratar<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-63fdc36 elementor-widget elementor-widget-button\" data-id=\"63fdc36\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"#canais\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Quero Revender<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Telefonia para Jira Service Management integrada ao atendimento para realizar e receber chamadas, registrar tickets automaticamente e manter o hist\u00f3rico de intera\u00e7\u00f5es. Integra\u00e7\u00e3o de Chamadas com Jira Service Management para mais produtividade, controle e efici\u00eancia operacional. Fale com um especialista da VulcaNet e consiga a melhor integra\u00e7\u00e3o para sua opera\u00e7\u00e3o.<\/p>\n","protected":false},"author":17,"featured_media":20692,"parent":20514,"menu_order":0,"template":"","format":"standard","meta":{"_acf_changed":false,"_page_generator_pro_exclude":false,"_page_generator_pro_group":0,"_page_generator_pro_index":0,"footnotes":""},"solucoes_categorias":[558],"solucoes_tags":[565,576,583],"class_list":["post-20579","solucoes","type-solucoes","status-publish","format-standard","has-post-thumbnail","hentry","solucoes_categorias-help-desk","solucoes_tags-atendimento-ao-cliente","solucoes_tags-inbound","solucoes_tags-integracion-de-sistemas"],"acf":[],"_links":{"self":[{"href":"https:\/\/vulcanet.com.br\/es\/wp-json\/wp\/v2\/solucoes\/20579","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/vulcanet.com.br\/es\/wp-json\/wp\/v2\/solucoes"}],"about":[{"href":"https:\/\/vulcanet.com.br\/es\/wp-json\/wp\/v2\/types\/solucoes"}],"author":[{"embeddable":true,"href":"https:\/\/vulcanet.com.br\/es\/wp-json\/wp\/v2\/users\/17"}],"version-history":[{"count":10,"href":"https:\/\/vulcanet.com.br\/es\/wp-json\/wp\/v2\/solucoes\/20579\/revisions"}],"predecessor-version":[{"id":21380,"href":"https:\/\/vulcanet.com.br\/es\/wp-json\/wp\/v2\/solucoes\/20579\/revisions\/21380"}],"up":[{"embeddable":true,"href":"https:\/\/vulcanet.com.br\/es\/wp-json\/wp\/v2\/solucoes\/20514"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/vulcanet.com.br\/es\/wp-json\/wp\/v2\/media\/20692"}],"wp:attachment":[{"href":"https:\/\/vulcanet.com.br\/es\/wp-json\/wp\/v2\/media?parent=20579"}],"wp:term":[{"taxonomy":"solucoes_categorias","embeddable":true,"href":"https:\/\/vulcanet.com.br\/es\/wp-json\/wp\/v2\/solucoes_categorias?post=20579"},{"taxonomy":"solucoes_tags","embeddable":true,"href":"https:\/\/vulcanet.com.br\/es\/wp-json\/wp\/v2\/solucoes_tags?post=20579"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}