{"id":20575,"date":"2026-09-15T18:26:25","date_gmt":"2026-09-15T21:26:25","guid":{"rendered":"https:\/\/vulcanet.com.br\/?post_type=solucoes&#038;p=20575"},"modified":"2026-10-07T18:35:49","modified_gmt":"2026-10-07T21:35:49","slug":"freshdesk","status":"publish","type":"solucoes","link":"https:\/\/vulcanet.com.br\/es\/soluciones\/telefonia\/help-desk\/freshdesk\/","title":{"rendered":"Telefonia para Freshdesk"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"20575\" class=\"elementor elementor-20575\" data-elementor-post-type=\"solucoes\">\n\t\t\t\t<section data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-26281c11 e-con-full sect-container sect-ref-estrat e-flex e-con e-parent\" data-id=\"26281c11\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;gradient&quot;}\">\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-68b71e2c e-con-full e-flex e-con e-child\" data-id=\"68b71e2c\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-31b2a2fc toc-exclude elementor-widget elementor-widget-heading\" data-id=\"31b2a2fc\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">A VulcaNet <strong>gera valor duradouro<\/strong>, traz prosperidade.<\/h3>\t\t\t\t<\/div>\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-77a7b006 e-con-full e-flex e-con e-child\" data-id=\"77a7b006\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-26469054 elementor-widget elementor-widget-button\" data-id=\"26469054\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"#vendas\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Agendar Demonstra\u00e7\u00e3o<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-507ff237 elementor-widget elementor-widget-button\" data-id=\"507ff237\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"#canais\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Ver Vantagens para Revenda<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/section>\n\t\t<section data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-a93d8e0 e-con-full sect-container sect-container-a e-flex e-con e-parent\" data-id=\"a93d8e0\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-49052b7b sect-content e-flex e-con-boxed e-con e-child\" data-id=\"49052b7b\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-90925d7 e-con-full e-flex e-con e-child\" data-id=\"90925d7\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4194b01e elementor-widget elementor-widget-image\" data-id=\"4194b01e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"768\" height=\"512\" src=\"https:\/\/vulcanet.com.br\/wp-content\/uploads\/2026\/09\/telefonia-para-freshdesk-1-o-que-e-a-telefonia-para-freshdesk-para-empresas-vulcanet-0.webp\" class=\"attachment-full size-full wp-image-21343\" alt=\"Telefonia para Freshdesk conectando chamada ao cadastro e aos tickets do cliente\" srcset=\"https:\/\/vulcanet.com.br\/wp-content\/uploads\/2026\/09\/telefonia-para-freshdesk-1-o-que-e-a-telefonia-para-freshdesk-para-empresas-vulcanet-0.webp 768w, https:\/\/vulcanet.com.br\/wp-content\/uploads\/2026\/09\/telefonia-para-freshdesk-1-o-que-e-a-telefonia-para-freshdesk-para-empresas-vulcanet-0-300x200.webp 300w\" sizes=\"(max-width: 768px) 100vw, 768px\" title=\"\">\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-19c5a05e e-con-full e-flex e-con e-child\" data-id=\"19c5a05e\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-6b1f8979 elementor-widget elementor-widget-heading\" data-id=\"6b1f8979\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">O que \u00e9 a Telefonia para Freshdesk para empresas?\n\n<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-42717aab elementor-widget elementor-widget-text-editor\" data-id=\"42717aab\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p><strong>Telefonia para Freshdesk \u00e9 a conex\u00e3o que permite fazer, receber e identificar chamadas dentro do fluxo de atendimento empresarial.<\/strong><\/p><p>Cada chamada pode ser associada ao cliente e ao ticket correto, <strong>mantendo um hist\u00f3rico rastre\u00e1vel para consultas e acompanhamentos<\/strong>. Esse processo, tamb\u00e9m chamado de <strong>CTI para Freshdesk<\/strong>, <strong>reduz tarefas manuais e evita informa\u00e7\u00f5es dispersas entre diferentes sistemas<\/strong>. A equipe <strong>ganha contexto para atender melhor<\/strong>, enquanto os gestores acompanham respons\u00e1veis, hor\u00e1rios e resultados das intera\u00e7\u00f5es.<\/p><p><strong>Para entregar esse fluxo com seguran\u00e7a, a VulcaNet avalia o ambiente, integra a telefonia e conduz a implanta\u00e7\u00e3o assistida.<\/strong> Receba ainda <a href=\"https:\/\/vulcanet.com.br\/diferenciais\/atendimento-personalizado-e-suporte-especializado\/\"><strong>suporte em portugu\u00eas<\/strong><\/a> para <strong>manter a opera\u00e7\u00e3o funcionando<\/strong>.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-5f8372ee e-con-full e-flex e-con e-child\" data-id=\"5f8372ee\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-7fb92ab1 elementor-widget elementor-widget-button\" data-id=\"7fb92ab1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"#vendas\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Integrar Meu Atendimento<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-18b32583 elementor-widget elementor-widget-button\" data-id=\"18b32583\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"#canais\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Revender Esta Integra\u00e7\u00e3o<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/section>\n\t\t<section data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-595d41c1 e-con-full sect-container sect-container-b e-flex e-con e-parent\" data-id=\"595d41c1\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-435c2c81 sect-content e-flex e-con-boxed e-con e-child\" data-id=\"435c2c81\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-1cce21c6 e-con-full e-flex e-con e-child\" data-id=\"1cce21c6\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-3ab80fe elementor-widget elementor-widget-image\" data-id=\"3ab80fe\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"768\" height=\"512\" src=\"https:\/\/vulcanet.com.br\/wp-content\/uploads\/2026\/09\/telefonia-para-freshdesk-2-integracao-de-chamadas-com-freshsales-versus-telefonia-separada-do-crm-vulcanet-0.webp\" class=\"attachment-full size-full wp-image-21344\" alt=\"Integra\u00e7\u00e3o de Chamadas com Freshsales comparada \u00e0 telefonia separada do CRM\" srcset=\"https:\/\/vulcanet.com.br\/wp-content\/uploads\/2026\/09\/telefonia-para-freshdesk-2-integracao-de-chamadas-com-freshsales-versus-telefonia-separada-do-crm-vulcanet-0.webp 768w, https:\/\/vulcanet.com.br\/wp-content\/uploads\/2026\/09\/telefonia-para-freshdesk-2-integracao-de-chamadas-com-freshsales-versus-telefonia-separada-do-crm-vulcanet-0-300x200.webp 300w\" sizes=\"(max-width: 768px) 100vw, 768px\" title=\"\">\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-403fbd61 e-con-full e-flex e-con e-child\" data-id=\"403fbd61\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-898f6e5 elementor-widget elementor-widget-heading\" data-id=\"898f6e5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Integra\u00e7\u00e3o de Chamadas com Freshsales versus telefonia separada do CRM\n<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-118dbe8e elementor-widget elementor-widget-text-editor\" data-id=\"118dbe8e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p><strong>A <a href=\"https:\/\/vulcanet.com.br\/solucoes\/telefonia\/integracao-cti\/\"><strong>Integra\u00e7\u00e3o de Chamadas com Freshsales<\/strong><\/a> torna a rotina comercial mais \u00e1gil ao conectar a telefonia diretamente ao ambiente de trabalho dos vendedores.<\/strong><\/p><p>Com a <strong>telefonia para Freshsales<\/strong>, a equipe <strong>identifica contatos com mais facilidade<\/strong>, <strong>realiza chamadas<\/strong> com <strong>mais produtividade e mant\u00e9m cada intera\u00e7\u00e3o associada ao hist\u00f3rico comercial<\/strong>. O projeto tamb\u00e9m considera licen\u00e7as, ramais, n\u00fameros, minutos, <a href=\"https:\/\/vulcanet.com.br\/solucoes\/telefonia\/gravador-de-chamadas\/\"><strong>grava\u00e7\u00f5es<\/strong><\/a>, implanta\u00e7\u00e3o e suporte, oferecendo uma vis\u00e3o mais completa do custo total da opera\u00e7\u00e3o e <strong>maior previsibilidade para o investimento<\/strong>.<\/p><p><strong>A VulcaNet avalia esses componentes e configura o ambiente conforme o processo comercial da empresa.<\/strong> Assim, a opera\u00e7\u00e3o combina integra\u00e7\u00e3o, produtividade e uma estrutura de telefonia dimensionada para o uso esperado.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-37508700 e-con-full e-flex e-con e-child\" data-id=\"37508700\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-450ee9e7 elementor-widget elementor-widget-button\" data-id=\"450ee9e7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"#vendas\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Ver Vantagens para Contratar<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-694d1655 elementor-widget elementor-widget-button\" data-id=\"694d1655\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"#canais\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Ver Margens para Revender<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/section>\n\t\t<section data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-21c9bd0d e-con-full sect-container sect-container-a e-flex e-con e-parent\" data-id=\"21c9bd0d\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-7bcc4c8d sect-content e-flex e-con-boxed e-con e-child\" data-id=\"7bcc4c8d\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-1b036265 e-con-full e-flex e-con e-child\" data-id=\"1b036265\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-186c102d elementor-widget elementor-widget-image\" data-id=\"186c102d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"768\" height=\"512\" src=\"https:\/\/vulcanet.com.br\/wp-content\/uploads\/2026\/09\/telefonia-para-freshdesk-3-como-funciona-a-telefonia-para-freshdesk-no-dia-a-dia-da-equipe-vulcanet-0.webp\" class=\"attachment-full size-full wp-image-21345\" alt=\"Telefonia para Freshdesk identificando cliente e tickets durante a chamada\" srcset=\"https:\/\/vulcanet.com.br\/wp-content\/uploads\/2026\/09\/telefonia-para-freshdesk-3-como-funciona-a-telefonia-para-freshdesk-no-dia-a-dia-da-equipe-vulcanet-0.webp 768w, https:\/\/vulcanet.com.br\/wp-content\/uploads\/2026\/09\/telefonia-para-freshdesk-3-como-funciona-a-telefonia-para-freshdesk-no-dia-a-dia-da-equipe-vulcanet-0-300x200.webp 300w\" sizes=\"(max-width: 768px) 100vw, 768px\" title=\"\">\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-66205c24 e-con-full e-flex e-con e-child\" data-id=\"66205c24\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-1269ea20 elementor-widget elementor-widget-heading\" data-id=\"1269ea20\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Como funciona a Telefonia para Freshdesk no dia a dia da equipe?\n<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-106f3f7f elementor-widget elementor-widget-text-editor\" data-id=\"106f3f7f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p><strong>A Telefonia para Freshdesk agiliza o atendimento e mant\u00e9m cada chamada conectada ao contexto do cliente e ao hist\u00f3rico da opera\u00e7\u00e3o.<\/strong><\/p><p>Quando o cliente liga, o n\u00famero pode ser identificado e seu cadastro exibido junto aos tickets relacionados. Nas chamadas de suporte no Freshdesk, o atendente acessa rapidamente as informa\u00e7\u00f5es necess\u00e1rias para conduzir a conversa com <strong>mais contexto e produtividade<\/strong>. Ao final, dura\u00e7\u00e3o, respons\u00e1vel, notas e resultado podem compor o hist\u00f3rico do atendimento, <strong>facilitando o acompanhamento das intera\u00e7\u00f5es<\/strong>.<\/p><p><strong>A VulcaNet configura e testa esse fluxo conforme as regras, perfis e rotinas da opera\u00e7\u00e3o.<\/strong> Assim, a equipe trabalha com <strong>mais agilidade<\/strong>, <strong>mant\u00e9m as informa\u00e7\u00f5es organizadas e ganha maior rastreabilidade nas chamadas de suporte<\/strong>.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-17bb18ad e-con-full e-flex e-con e-child\" data-id=\"17bb18ad\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-3bc5fbb3 elementor-widget elementor-widget-button\" data-id=\"3bc5fbb3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"#vendas\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Automatizar Meu Atendimento<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4d2f98cc elementor-widget elementor-widget-button\" data-id=\"4d2f98cc\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"#canais\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Revender Atendimento Integrado<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/section>\n\t\t<section data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-4f4a0d88 e-con-full sect-container sect-container-b e-flex e-con e-parent\" data-id=\"4f4a0d88\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-419e70bf sect-content e-flex e-con-boxed e-con e-child\" data-id=\"419e70bf\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-696cef7f e-con-full e-flex e-con e-child\" data-id=\"696cef7f\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-59f137ff elementor-widget elementor-widget-image\" data-id=\"59f137ff\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"768\" height=\"512\" src=\"https:\/\/vulcanet.com.br\/wp-content\/uploads\/2026\/09\/telefonia-para-freshdesk-4-como-funciona-tecnicamente-a-integracao-de-chamadas-com-freshsales-vulcanet-0.webp\" class=\"attachment-full size-full wp-image-21346\" alt=\"Integra\u00e7\u00e3o de Chamadas com Freshsales conectando CRM, APIs, PABX e ramais\" srcset=\"https:\/\/vulcanet.com.br\/wp-content\/uploads\/2026\/09\/telefonia-para-freshdesk-4-como-funciona-tecnicamente-a-integracao-de-chamadas-com-freshsales-vulcanet-0.webp 768w, https:\/\/vulcanet.com.br\/wp-content\/uploads\/2026\/09\/telefonia-para-freshdesk-4-como-funciona-tecnicamente-a-integracao-de-chamadas-com-freshsales-vulcanet-0-300x200.webp 300w\" sizes=\"(max-width: 768px) 100vw, 768px\" title=\"\">\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-26f73151 e-con-full e-flex e-con e-child\" data-id=\"26f73151\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-28354a66 elementor-widget elementor-widget-heading\" data-id=\"28354a66\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Como funciona tecnicamente a Integra\u00e7\u00e3o de Chamadas com Freshsales?\n<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-96cb0eb elementor-widget elementor-widget-text-editor\" data-id=\"96cb0eb\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p><strong>A <a href=\"https:\/\/vulcanet.com.br\/solucoes\/telefonia\/integracao-cti\/\"><strong>Integra\u00e7\u00e3o de Chamadas com Freshsales<\/strong><\/a> conecta a telefonia ao CRM em tempo real e cria uma opera\u00e7\u00e3o comercial mais integrada para vendedores e gestores.<\/strong><\/p><p><strong>A configura\u00e7\u00e3o considera o plano Freshworks, as permiss\u00f5es e os recursos dispon\u00edveis para aproveitar melhor as possibilidades da integra\u00e7\u00e3o.<\/strong> Com CTI, APIs e webhooks, a equipe pode localizar contatos, visualizar cadastros e manter as atividades de cada chamada registradas no CRM. A <strong>integra\u00e7\u00e3o SIP Freshworks<\/strong> <strong>conecta essa estrutura<\/strong> ao <a href=\"https:\/\/vulcanet.com.br\/solucoes\/telefonia\/pabx-virtual\/\"><strong>PABX Virtual<\/strong><\/a>, aos ramais, \u00e0s filas e aos recursos de grava\u00e7\u00e3o, com dimensionamento de usu\u00e1rios, chamadas simult\u00e2neas, regras de distribui\u00e7\u00e3o e dispositivos da equipe.<\/p><p><strong>A VulcaNet avalia a compatibilidade, configura as conex\u00f5es e realiza os testes necess\u00e1rios para colocar a solu\u00e7\u00e3o em opera\u00e7\u00e3o.<\/strong> Assim, sua empresa <strong>ganha uma telefonia integrada ao Freshsales<\/strong>, com <strong>mais continuidade<\/strong>, <strong>produtividade<\/strong> e <strong>estabilidade para a rotina comercial<\/strong>.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-e2d0677 e-con-full e-flex e-con e-child\" data-id=\"e2d0677\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-7ccc13e5 elementor-widget elementor-widget-button\" data-id=\"7ccc13e5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"#vendas\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Agendar Reuni\u00e3o com Vendas<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-65567785 elementor-widget elementor-widget-button\" data-id=\"65567785\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"#canais\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Agendar Reuni\u00e3o com Parcerias<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/section>\n\t\t<section data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-6e0064d9 e-con-full sect-container sect-ref-estrat e-flex e-con e-parent\" data-id=\"6e0064d9\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;gradient&quot;}\">\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-6dfc587f e-con-full e-flex e-con e-child\" data-id=\"6dfc587f\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-78dec8c9 toc-exclude elementor-widget elementor-widget-heading\" data-id=\"78dec8c9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">A VulcaNet <strong>faz diferente<\/strong>, para voc\u00ea fazer melhor.<\/h3>\t\t\t\t<\/div>\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-12b0e1c0 e-con-full e-flex e-con e-child\" data-id=\"12b0e1c0\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-49283f82 elementor-widget elementor-widget-button\" data-id=\"49283f82\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"#vendas\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Agendar Demonstra\u00e7\u00e3o<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-199defc0 elementor-widget elementor-widget-button\" data-id=\"199defc0\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"#canais\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Ver Vantagens para Revenda<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/section>\n\t\t<section data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-7eacc10c e-con-full sect-container sect-container-a e-flex e-con e-parent\" data-id=\"7eacc10c\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-6c246b32 sect-content e-flex e-con-boxed e-con e-child\" data-id=\"6c246b32\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-58488488 e-con-full e-flex e-con e-child\" data-id=\"58488488\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-5adde794 elementor-widget elementor-widget-image\" data-id=\"5adde794\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"768\" height=\"512\" src=\"https:\/\/vulcanet.com.br\/wp-content\/uploads\/2026\/09\/telefonia-para-freshdesk-5-telefonia-para-freshdesk-unifica-o-historico-de-suporte-e-vendas-vulcanet-0.webp\" class=\"attachment-full size-full wp-image-21347\" alt=\"Telefonia para Freshdesk unificando hist\u00f3ricos de suporte e vendas\" srcset=\"https:\/\/vulcanet.com.br\/wp-content\/uploads\/2026\/09\/telefonia-para-freshdesk-5-telefonia-para-freshdesk-unifica-o-historico-de-suporte-e-vendas-vulcanet-0.webp 768w, https:\/\/vulcanet.com.br\/wp-content\/uploads\/2026\/09\/telefonia-para-freshdesk-5-telefonia-para-freshdesk-unifica-o-historico-de-suporte-e-vendas-vulcanet-0-300x200.webp 300w\" sizes=\"(max-width: 768px) 100vw, 768px\" title=\"\">\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-61c189ad e-con-full e-flex e-con e-child\" data-id=\"61c189ad\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2023b1c elementor-widget elementor-widget-heading\" data-id=\"2023b1c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Telefonia para Freshdesk unifica o hist\u00f3rico de suporte e vendas\n<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-586d8eae elementor-widget elementor-widget-text-editor\" data-id=\"586d8eae\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p><strong>A Telefonia para Freshdesk re\u00fane informa\u00e7\u00f5es de suporte e vendas para oferecer uma vis\u00e3o mais completa de cada cliente.<\/strong><\/p><p>As chamadas podem ser relacionadas aos tickets no Freshdesk e aos contatos, atividades ou oportunidades no Freshsales. Essa voz para suporte e vendas Freshworks <strong>permite consultar intera\u00e7\u00f5es anteriores antes de iniciar uma nova conversa<\/strong>. Vendedores entendem problemas recentes, enquanto suporte e customer success visualizam negocia\u00e7\u00f5es relevantes para conduzir o relacionamento. O hist\u00f3rico compartilhado <strong>reduz registros duplicados e elimina parte da consolida\u00e7\u00e3o manual entre help desk e CRM<\/strong>.<\/p><p><strong>Essa etapa conta com a atua\u00e7\u00e3o da VulcaNet, que mapeia os dados e integra os fluxos conforme as responsabilidades de cada equipe.<\/strong> Decis\u00f5es comerciais e atendimentos partem de informa\u00e7\u00f5es mais consistentes.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-c494168 e-con-full e-flex e-con e-child\" data-id=\"c494168\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-9c3b1d6 elementor-widget elementor-widget-button\" data-id=\"9c3b1d6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"#vendas\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Quero Contratar<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-24745205 elementor-widget elementor-widget-button\" data-id=\"24745205\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"#canais\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Quero Revender<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/section>\n\t\t<section data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-3a512f7e e-con-full sect-container sect-container-b e-flex e-con e-parent\" data-id=\"3a512f7e\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-54caabb9 sect-content e-flex e-con-boxed e-con e-child\" data-id=\"54caabb9\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-6095c964 e-con-full e-flex e-con e-child\" data-id=\"6095c964\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-29b732b6 elementor-widget elementor-widget-image\" data-id=\"29b732b6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"768\" height=\"512\" src=\"https:\/\/vulcanet.com.br\/wp-content\/uploads\/2026\/09\/telefonia-para-freshdesk-6-integracao-de-chamadas-com-freshsales-reduz-o-risco-de-oportunidades-sem-retorno-vulcanet-0.webp\" class=\"attachment-full size-full wp-image-21348\" alt=\"Integra\u00e7\u00e3o de Chamadas com Freshsales gerando retorno para oportunidade\" srcset=\"https:\/\/vulcanet.com.br\/wp-content\/uploads\/2026\/09\/telefonia-para-freshdesk-6-integracao-de-chamadas-com-freshsales-reduz-o-risco-de-oportunidades-sem-retorno-vulcanet-0.webp 768w, https:\/\/vulcanet.com.br\/wp-content\/uploads\/2026\/09\/telefonia-para-freshdesk-6-integracao-de-chamadas-com-freshsales-reduz-o-risco-de-oportunidades-sem-retorno-vulcanet-0-300x200.webp 300w\" sizes=\"(max-width: 768px) 100vw, 768px\" title=\"\">\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-6be6391d e-con-full e-flex e-con e-child\" data-id=\"6be6391d\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-30140af2 elementor-widget elementor-widget-heading\" data-id=\"30140af2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Integra\u00e7\u00e3o de Chamadas com Freshsales reduz o risco de oportunidades sem retorno\n<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7796b3f1 elementor-widget elementor-widget-text-editor\" data-id=\"7796b3f1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p><strong>A Integra\u00e7\u00e3o de Chamadas com Freshsales transforma chamadas n\u00e3o atendidas em a\u00e7\u00f5es de acompanhamento comercial, ajudando a manter oportunidades e contatos em movimento no pipeline.<\/strong><\/p><p>Cada tentativa perdida pode gerar uma tarefa de retorno para o vendedor respons\u00e1vel. Nesse fluxo de chamadas de vendas no Freshsales, as regras comerciais direcionam automaticamente o acompanhamento ao dono do contato ou da oportunidade. Depois do retorno, resultado e pr\u00f3ximo passo podem ser registrados no CRM, <strong>mantendo o pipeline atualizado e dando \u00e0 gest\u00e3o mais visibilidade sobre as intera\u00e7\u00f5es e pend\u00eancias<\/strong> comerciais.<\/p><p><strong>A VulcaNet configura eventos, respons\u00e1veis e automa\u00e7\u00f5es de acordo com o processo comercial da empresa.<\/strong> <strong>Acompanhe oportunidades com<\/strong> <strong>mais agilidade<\/strong>, <strong>organiza\u00e7\u00e3o<\/strong> e <strong>rastreabilidade<\/strong> ao longo da jornada de vendas.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-54c5dec8 e-con-full e-flex e-con e-child\" data-id=\"54c5dec8\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-520ad54 elementor-widget elementor-widget-button\" data-id=\"520ad54\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"#vendas\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Falar com Vendas<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6b2cd2b elementor-widget elementor-widget-button\" data-id=\"6b2cd2b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"#canais\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Falar com Parcerias<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/section>\n\t\t<section data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-23342d17 e-con-full sect-container sect-container-a e-flex e-con e-parent\" data-id=\"23342d17\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-1672e06b sect-content e-flex e-con-boxed e-con e-child\" data-id=\"1672e06b\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-498d2fd2 e-con-full e-flex e-con e-child\" data-id=\"498d2fd2\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-1d7f8675 elementor-widget elementor-widget-image\" data-id=\"1d7f8675\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"768\" height=\"512\" src=\"https:\/\/vulcanet.com.br\/wp-content\/uploads\/2026\/09\/telefonia-para-freshdesk-7-click-to-call-no-freshsales-aumenta-a-produtividade-com-menos-digitacao-vulcanet-0.webp\" class=\"attachment-full size-full wp-image-21349\" alt=\"Click-to-Call no Freshsales iniciando liga\u00e7\u00e3o pelo registro da oportunidade\" srcset=\"https:\/\/vulcanet.com.br\/wp-content\/uploads\/2026\/09\/telefonia-para-freshdesk-7-click-to-call-no-freshsales-aumenta-a-produtividade-com-menos-digitacao-vulcanet-0.webp 768w, https:\/\/vulcanet.com.br\/wp-content\/uploads\/2026\/09\/telefonia-para-freshdesk-7-click-to-call-no-freshsales-aumenta-a-produtividade-com-menos-digitacao-vulcanet-0-300x200.webp 300w\" sizes=\"(max-width: 768px) 100vw, 768px\" title=\"\">\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-8f8926e e-con-full e-flex e-con e-child\" data-id=\"8f8926e\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-461d7347 elementor-widget elementor-widget-heading\" data-id=\"461d7347\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Click-to-Call no Freshsales aumenta a produtividade com menos digita\u00e7\u00e3o\n<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-71d61b8a elementor-widget elementor-widget-text-editor\" data-id=\"71d61b8a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p><strong>O Click-to-Call no Freshsales acelera a prospec\u00e7\u00e3o ao permitir que o vendedor inicie chamadas diretamente pelo registro comercial.<\/strong><\/p><p><strong>Com um clique, a chamada parte do contato, lead ou oportunidade sem digitar o n\u00famero em outro dispositivo.<\/strong> A atividade pode ser registrada automaticamente com respons\u00e1vel, hor\u00e1rio, dura\u00e7\u00e3o e resultado configurado pela empresa. O vendedor dedica menos tempo \u00e0 opera\u00e7\u00e3o e mais tempo \u00e0s conversas e negocia\u00e7\u00f5es.<\/p><p><strong>A partir dessas defini\u00e7\u00f5es, a VulcaNet integra o discador, mapeia os usu\u00e1rios e testa o registro das chamadas.<\/strong> <strong>Aumente a produtividade sem afastar a equipe do CRM<\/strong>.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-1110bd79 e-con-full e-flex e-con e-child\" data-id=\"1110bd79\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-65f2cd28 elementor-widget elementor-widget-button\" data-id=\"65f2cd28\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"#vendas\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Contratar Click-to-Call<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4aa0fa3d elementor-widget elementor-widget-button\" data-id=\"4aa0fa3d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"#canais\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Revender Click-to-Call<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/section>\n\t\t<section data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-3c486de7 e-con-full sect-container sect-container-b e-flex e-con e-parent\" data-id=\"3c486de7\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-490a60c4 sect-content e-flex e-con-boxed e-con e-child\" data-id=\"490a60c4\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-59d17f37 e-con-full e-flex e-con e-child\" data-id=\"59d17f37\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-39de9f24 elementor-widget elementor-widget-image\" data-id=\"39de9f24\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"768\" height=\"512\" src=\"https:\/\/vulcanet.com.br\/wp-content\/uploads\/2026\/09\/telefonia-para-freshdesk-8-chamadas-de-suporte-no-freshdesk-ganham-contexto-desde-o-primeiro-atendimento-vulcanet-0.webp\" class=\"attachment-full size-full wp-image-21350\" alt=\"Chamadas de Suporte no Freshdesk com cadastro e tickets do cliente\" srcset=\"https:\/\/vulcanet.com.br\/wp-content\/uploads\/2026\/09\/telefonia-para-freshdesk-8-chamadas-de-suporte-no-freshdesk-ganham-contexto-desde-o-primeiro-atendimento-vulcanet-0.webp 768w, https:\/\/vulcanet.com.br\/wp-content\/uploads\/2026\/09\/telefonia-para-freshdesk-8-chamadas-de-suporte-no-freshdesk-ganham-contexto-desde-o-primeiro-atendimento-vulcanet-0-300x200.webp 300w\" sizes=\"(max-width: 768px) 100vw, 768px\" title=\"\">\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-5b545535 e-con-full e-flex e-con e-child\" data-id=\"5b545535\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4fd690b5 elementor-widget elementor-widget-heading\" data-id=\"4fd690b5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Chamadas de Suporte no Freshdesk ganham contexto desde o primeiro atendimento\n<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2cd78e72 elementor-widget elementor-widget-text-editor\" data-id=\"2cd78e72\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p><strong>As Chamadas de Suporte no Freshdesk ficam mais \u00e1geis e contextualizadas quando as informa\u00e7\u00f5es do cliente acompanham a liga\u00e7\u00e3o desde o primeiro contato.<\/strong><\/p><p>A identifica\u00e7\u00e3o do n\u00famero pode localizar o cadastro e apresentar tickets abertos ou intera\u00e7\u00f5es anteriores. Com essa telefonia integrada ao Freshdesk, o atendente acessa rapidamente o hist\u00f3rico e <strong>inicia a conversa com mais contexto<\/strong>. As regras de roteamento tamb\u00e9m podem direcionar cada chamada ao grupo ou profissional mais adequado, tornando o <strong>atendimento mais fluido<\/strong> e <strong>mantendo a continuidade da intera\u00e7\u00e3o<\/strong>.<\/p><p><strong>A VulcaNet configura a identifica\u00e7\u00e3o, o mapeamento dos atendentes e as regras de distribui\u00e7\u00e3o de acordo com a rotina da opera\u00e7\u00e3o.<\/strong> Sua equipe ganha <strong>mais produtividade e organiza\u00e7\u00e3o<\/strong>, enquanto o <strong>cliente encontra um atendimento mais \u00e1gil<\/strong>, <strong>contextualizado<\/strong> e <strong>bem direcionado<\/strong>.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-34e40c95 e-con-full e-flex e-con e-child\" data-id=\"34e40c95\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-b83f6c9 elementor-widget elementor-widget-button\" data-id=\"b83f6c9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"#vendas\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Falar com Vendas<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-72dc06a elementor-widget elementor-widget-button\" data-id=\"72dc06a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"#canais\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Falar com Parcerias<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/section>\n\t\t<section data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-7386cdfb e-con-full sect-container sect-container-a e-flex e-con e-parent\" data-id=\"7386cdfb\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-10953b7b sect-content e-flex e-con-boxed e-con e-child\" data-id=\"10953b7b\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-3cf2280e e-con-full e-flex e-con e-child\" data-id=\"3cf2280e\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-11fd833 elementor-widget elementor-widget-image\" data-id=\"11fd833\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"768\" height=\"512\" src=\"https:\/\/vulcanet.com.br\/wp-content\/uploads\/2026\/09\/telefonia-para-freshdesk-9-registro-de-ligacoes-no-freshdesk-fortalece-qualidade-auditoria-e-treinamento-vulcanet-0.webp\" class=\"attachment-full size-full wp-image-21351\" alt=\"Registro de Liga\u00e7\u00f5es no Freshdesk apoiando auditoria e treinamento\" srcset=\"https:\/\/vulcanet.com.br\/wp-content\/uploads\/2026\/09\/telefonia-para-freshdesk-9-registro-de-ligacoes-no-freshdesk-fortalece-qualidade-auditoria-e-treinamento-vulcanet-0.webp 768w, https:\/\/vulcanet.com.br\/wp-content\/uploads\/2026\/09\/telefonia-para-freshdesk-9-registro-de-ligacoes-no-freshdesk-fortalece-qualidade-auditoria-e-treinamento-vulcanet-0-300x200.webp 300w\" sizes=\"(max-width: 768px) 100vw, 768px\" title=\"\">\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-188bb78a e-con-full e-flex e-con e-child\" data-id=\"188bb78a\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-ddd9f60 elementor-widget elementor-widget-heading\" data-id=\"ddd9f60\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Registro de Liga\u00e7\u00f5es no Freshdesk fortalece qualidade, auditoria e treinamento\n<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6c49fbec elementor-widget elementor-widget-text-editor\" data-id=\"6c49fbec\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p><strong>O Registro de Liga\u00e7\u00f5es no Freshdesk fornece evid\u00eancias para controlar a qualidade e desenvolver continuamente a equipe de atendimento.<\/strong><\/p><p>Os dados da chamada (como data, dura\u00e7\u00e3o, atendente, notas, resultado e grava\u00e7\u00e3o) podem permanecer vinculados ao ticket quando os recursos estiverem configurados. Essa telefonia para Freshdesk <strong>permite acompanhar espera<\/strong>, abandono e tempo de atendimento para localizar gargalos operacionais. Supervisores tamb\u00e9m podem revisar conversas para orientar treinamentos, verificar procedimentos e tratar diverg\u00eancias com <strong>mais contexto<\/strong>.<\/p><p><strong>Nessa etapa, a VulcaNet configura permiss\u00f5es, registros e pol\u00edticas t\u00e9cnicas conforme os requisitos da empresa.<\/strong> Grava\u00e7\u00f5es exigem finalidade definida, controle de acesso, reten\u00e7\u00e3o adequada e medidas de prote\u00e7\u00e3o compat\u00edveis com a LGPD. Assim, a gest\u00e3o obt\u00e9m <strong>visibilidade sem desconsiderar a prote\u00e7\u00e3o dos dados<\/strong>.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-6c75d642 e-con-full e-flex e-con e-child\" data-id=\"6c75d642\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-6ca0764a elementor-widget elementor-widget-button\" data-id=\"6ca0764a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"#vendas\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Falar com Vendas<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6bb0f80c elementor-widget elementor-widget-button\" data-id=\"6bb0f80c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"#canais\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Falar com Parcerias<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/section>\n\t\t<section data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-6682bc37 e-con-full sect-container sect-container-b e-flex e-con e-parent\" data-id=\"6682bc37\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-68ed2cf4 sect-content e-flex e-con-boxed e-con e-child\" data-id=\"68ed2cf4\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-68014589 e-con-full e-flex e-con e-child\" data-id=\"68014589\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-162aff84 elementor-widget elementor-widget-image\" data-id=\"162aff84\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"768\" height=\"512\" src=\"https:\/\/vulcanet.com.br\/wp-content\/uploads\/2026\/09\/telefonia-para-freshdesk-10-telefonia-ip-com-freshworks-portabilidade-assistida-e-numeros-por-ddd-para-apoiar-a-continuidade-vulcanet-0.webp\" class=\"attachment-full size-full wp-image-21352\" alt=\"Telefonia IP com Freshworks conectando n\u00fameros por DDD em todo o Brasil\" srcset=\"https:\/\/vulcanet.com.br\/wp-content\/uploads\/2026\/09\/telefonia-para-freshdesk-10-telefonia-ip-com-freshworks-portabilidade-assistida-e-numeros-por-ddd-para-apoiar-a-continuidade-vulcanet-0.webp 768w, https:\/\/vulcanet.com.br\/wp-content\/uploads\/2026\/09\/telefonia-para-freshdesk-10-telefonia-ip-com-freshworks-portabilidade-assistida-e-numeros-por-ddd-para-apoiar-a-continuidade-vulcanet-0-300x200.webp 300w\" sizes=\"(max-width: 768px) 100vw, 768px\" title=\"\">\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-2d440d01 e-con-full e-flex e-con e-child\" data-id=\"2d440d01\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-5135657 elementor-widget elementor-widget-heading\" data-id=\"5135657\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Telefonia IP com Freshworks: portabilidade assistida e n\u00fameros por DDD para apoiar a continuidade\n<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3065f45d elementor-widget elementor-widget-text-editor\" data-id=\"3065f45d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p><strong>A Telefonia IP com Freshworks combina integra\u00e7\u00e3o, portabilidade assistida e numera\u00e7\u00e3o brasileira para manter a continuidade do atendimento e ampliar a presen\u00e7a telef\u00f4nica da empresa.<\/strong><\/p><p>Com a portabilidade, a empresa pode preservar seu n\u00famero atual, conforme elegibilidade, \u00e1rea de registro e regras aplic\u00e1veis, com prazo de migra\u00e7\u00e3o de at\u00e9 tr\u00eas dias \u00fateis estabelecido pela Anatel. Para novas opera\u00e7\u00f5es ou expans\u00e3o regional, a <a href=\"https:\/\/vulcanet.com.br\/diferenciais\/area-de-cobertura-e-atuacao\/\"><strong>VulcaNet oferece cobertura em todos os 5.571 munic\u00edpios e nos 67 DDDs do Brasil<\/strong><\/a>, com novas numera\u00e7\u00f5es conforme disponibilidade.<\/p><p>Como <a href=\"https:\/\/vulcanet.com.br\/diferenciais\/operadora-de-telefonia-fixa-stfc-autorizada-pela-anatel\/\"><strong>operadora STFC autorizada pela Anatel<\/strong><\/a>, a VulcaNet conduz a <strong>portabilidade<\/strong>, <strong>configura a solu\u00e7\u00e3o<\/strong> e <strong>testa as rotas<\/strong> antes da ativa\u00e7\u00e3o. Assim, sua empresa <strong>preserva sua identidade telef\u00f4nica<\/strong>, <strong>amplia sua presen\u00e7a nacional<\/strong> e <strong>ganha flexibilidade para atender opera\u00e7\u00f5es em diferentes regi\u00f5es do Brasil<\/strong>.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-1849ccf7 e-con-full e-flex e-con e-child\" data-id=\"1849ccf7\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-5242e225 elementor-widget elementor-widget-button\" data-id=\"5242e225\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"#vendas\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Contratar DDDs<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-23db463c elementor-widget elementor-widget-button\" data-id=\"23db463c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"#canais\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Revender DDDs<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/section>\n\t\t<section data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-3ad97d77 e-con-full sect-container sect-ref-estrat e-flex e-con e-parent\" data-id=\"3ad97d77\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;gradient&quot;}\">\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-33eda8ce e-con-full e-flex e-con e-child\" data-id=\"33eda8ce\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-10e32ce toc-exclude elementor-widget elementor-widget-heading\" data-id=\"10e32ce\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">A VulcaNet <strong>rompe barreiras<\/strong>, para voc\u00ea vencer.<\/h3>\t\t\t\t<\/div>\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-218c71c2 e-con-full e-flex e-con e-child\" data-id=\"218c71c2\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-5b5541a5 elementor-widget elementor-widget-button\" data-id=\"5b5541a5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"#vendas\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Agendar Demonstra\u00e7\u00e3o<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-16b42620 elementor-widget elementor-widget-button\" data-id=\"16b42620\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"#canais\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Ver Vantagens para Revenda<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/section>\n\t\t<section data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-534057eb e-con-full sect-container sect-container-a e-flex e-con e-parent\" data-id=\"534057eb\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-57b13850 sect-content e-flex e-con-boxed e-con e-child\" data-id=\"57b13850\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-30441e4d e-con-full e-flex e-con e-child\" data-id=\"30441e4d\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-62445d7 elementor-widget elementor-widget-image\" data-id=\"62445d7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"768\" height=\"512\" src=\"https:\/\/vulcanet.com.br\/wp-content\/uploads\/2026\/09\/telefonia-para-freshdesk-11-telefonia-para-freshdesk-com-tickets-e-chamadas-registrados-automaticamente-vulcanet-0.webp\" class=\"attachment-full size-full wp-image-21353\" alt=\"Telefonia para Freshdesk registrando chamada automaticamente em ticket\" srcset=\"https:\/\/vulcanet.com.br\/wp-content\/uploads\/2026\/09\/telefonia-para-freshdesk-11-telefonia-para-freshdesk-com-tickets-e-chamadas-registrados-automaticamente-vulcanet-0.webp 768w, https:\/\/vulcanet.com.br\/wp-content\/uploads\/2026\/09\/telefonia-para-freshdesk-11-telefonia-para-freshdesk-com-tickets-e-chamadas-registrados-automaticamente-vulcanet-0-300x200.webp 300w\" sizes=\"(max-width: 768px) 100vw, 768px\" title=\"\">\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-50811c04 e-con-full e-flex e-con e-child\" data-id=\"50811c04\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-1df71d63 elementor-widget elementor-widget-heading\" data-id=\"1df71d63\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Telefonia para Freshdesk com tickets e chamadas registrados automaticamente\n<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6502e1e4 elementor-widget elementor-widget-text-editor\" data-id=\"6502e1e4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p><strong>A Telefonia para Freshdesk mant\u00e9m cada chamada integrada ao fluxo de atendimento, facilitando o acompanhamento das intera\u00e7\u00f5es e a organiza\u00e7\u00e3o do hist\u00f3rico.<\/strong><\/p><p>As regras podem criar um novo ticket ou associar a liga\u00e7\u00e3o a uma solicita\u00e7\u00e3o existente, mantendo informa\u00e7\u00f5es e registros centralizados. Com esse hist\u00f3rico dispon\u00edvel no Freshdesk, atendentes trabalham com <strong>mais contexto<\/strong>, enquanto supervisores e auditores acompanham as intera\u00e7\u00f5es com <strong>mais agilidade e rastreabilidade<\/strong>.<\/p><p><strong>A VulcaNet mapeia os cen\u00e1rios, configura os fluxos e realiza os testes para alinhar o registro de chamadas no Freshdesk \u00e0 rotina da opera\u00e7\u00e3o.<\/strong> Assim, o help desk ganha <strong>mais produtividade<\/strong>, <strong>organiza\u00e7\u00e3o<\/strong> e <strong>visibilidade sobre cada atendimento<\/strong>.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-5c2416ec e-con-full e-flex e-con e-child\" data-id=\"5c2416ec\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-564b4ea5 elementor-widget elementor-widget-button\" data-id=\"564b4ea5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"#vendas\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Contratar Tickets Automatizados<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-509b0c34 elementor-widget elementor-widget-button\" data-id=\"509b0c34\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"#canais\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Revender Tickets Automatizados<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/section>\n\t\t<section data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-1a5732fe e-con-full sect-container sect-container-b e-flex e-con e-parent\" data-id=\"1a5732fe\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-3a3e24bc sect-content e-flex e-con-boxed e-con e-child\" data-id=\"3a3e24bc\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-7d0e4aff e-con-full e-flex e-con e-child\" data-id=\"7d0e4aff\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2aad6083 elementor-widget elementor-widget-image\" data-id=\"2aad6083\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"768\" height=\"512\" src=\"https:\/\/vulcanet.com.br\/wp-content\/uploads\/2026\/09\/telefonia-para-freshdesk-12-integracao-de-chamadas-com-freshsales-para-contatos-atividades-e-oportunidades-vulcanet-0.webp\" class=\"attachment-full size-full wp-image-21354\" alt=\"Integra\u00e7\u00e3o de Chamadas com Freshsales vinculando contato e oportunidade\" srcset=\"https:\/\/vulcanet.com.br\/wp-content\/uploads\/2026\/09\/telefonia-para-freshdesk-12-integracao-de-chamadas-com-freshsales-para-contatos-atividades-e-oportunidades-vulcanet-0.webp 768w, https:\/\/vulcanet.com.br\/wp-content\/uploads\/2026\/09\/telefonia-para-freshdesk-12-integracao-de-chamadas-com-freshsales-para-contatos-atividades-e-oportunidades-vulcanet-0-300x200.webp 300w\" sizes=\"(max-width: 768px) 100vw, 768px\" title=\"\">\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-5fef1f42 e-con-full e-flex e-con e-child\" data-id=\"5fef1f42\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-5a82e1db elementor-widget elementor-widget-heading\" data-id=\"5a82e1db\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Integra\u00e7\u00e3o de Chamadas com Freshsales para contatos, atividades e oportunidades\n<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-748f3d71 elementor-widget elementor-widget-text-editor\" data-id=\"748f3d71\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p><strong>A Integra\u00e7\u00e3o de Chamadas com Freshsales organiza cada conversa dentro do contato, da atividade ou da oportunidade correspondente.<\/strong><\/p><p><strong>O n\u00famero telef\u00f4nico pode localizar o cadastro e apresentar ao vendedor dados relevantes antes do atendimento.<\/strong> Com o registro de chamadas no Freshsales, chamadas recebidas e realizadas permanecem associadas ao hist\u00f3rico comercial. Conforme as regras definidas, o encerramento pode criar tarefas ou acionar automa\u00e7\u00f5es para atualizar o pipeline.<\/p><p>\u00c9 nesse contexto que a <strong>VulcaNet mapeia os objetos do CRM<\/strong> e <strong>configura os eventos<\/strong> que <strong>organizam o pr\u00f3ximo passo<\/strong>. <strong>Mantenha informa\u00e7\u00f5es comerciais atualizadas e trabalhe com prioridades mais claras<\/strong>.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-3211356f e-con-full e-flex e-con e-child\" data-id=\"3211356f\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-69eac19a elementor-widget elementor-widget-button\" data-id=\"69eac19a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"#vendas\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Contratar Pipeline Integrado<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4af1c057 elementor-widget elementor-widget-button\" data-id=\"4af1c057\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"#canais\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Revender Pipeline Integrado<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/section>\n\t\t<section data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-4aaa398f e-con-full sect-container sect-container-a e-flex e-con e-parent\" data-id=\"4aaa398f\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-347530f6 sect-content e-flex e-con-boxed e-con e-child\" data-id=\"347530f6\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-149973dc e-con-full e-flex e-con e-child\" data-id=\"149973dc\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-68298459 elementor-widget elementor-widget-image\" data-id=\"68298459\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"768\" height=\"512\" src=\"https:\/\/vulcanet.com.br\/wp-content\/uploads\/2026\/09\/telefonia-para-freshdesk-13-cti-para-freshdesk-com-identificacao-do-chamador-e-abertura-automatica-da-tela-vulcanet-0.webp\" class=\"attachment-full size-full wp-image-21355\" alt=\"Integra\u00e7\u00e3o SIP Freshworks conectando PABX Virtual, ramais e dispositivos\" srcset=\"https:\/\/vulcanet.com.br\/wp-content\/uploads\/2026\/09\/telefonia-para-freshdesk-13-cti-para-freshdesk-com-identificacao-do-chamador-e-abertura-automatica-da-tela-vulcanet-0.webp 768w, https:\/\/vulcanet.com.br\/wp-content\/uploads\/2026\/09\/telefonia-para-freshdesk-13-cti-para-freshdesk-com-identificacao-do-chamador-e-abertura-automatica-da-tela-vulcanet-0-300x200.webp 300w\" sizes=\"(max-width: 768px) 100vw, 768px\" title=\"\">\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-1b385562 e-con-full e-flex e-con e-child\" data-id=\"1b385562\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-32968c2c elementor-widget elementor-widget-heading\" data-id=\"32968c2c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">CTI para Freshdesk com identifica\u00e7\u00e3o do chamador e abertura autom\u00e1tica da tela\n<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1bd0c08c elementor-widget elementor-widget-text-editor\" data-id=\"1bd0c08c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p><strong>O CTI para Freshdesk conecta a telefonia empresarial ao ambiente do atendente, trazendo mais agilidade e contexto para cada chamada.<\/strong><\/p><p>Quando uma liga\u00e7\u00e3o chega, o n\u00famero de origem pode ser identificado e o <strong>cadastro correspondente apresentado automaticamente<\/strong>. Nessa telefonia integrada ao Freshdesk, tickets relacionados tamb\u00e9m podem aparecer junto \u00e0 chamada, permitindo que o <strong>atendente inicie a conversa com informa\u00e7\u00f5es relevantes j\u00e1 dispon\u00edveis<\/strong>. O mapeamento entre ramais, atendentes e usu\u00e1rios direciona a intera\u00e7\u00e3o ao profissional adequado e <strong>mant\u00e9m respons\u00e1vel<\/strong>, <strong>dura\u00e7\u00e3o<\/strong> e <strong>resultado vinculados ao atendimento<\/strong>.<\/p><p><strong>A VulcaNet integra os componentes, configura os mapeamentos e testa chamadas recebidas em diferentes cen\u00e1rios.<\/strong> Assim, sua equipe <strong>atende com mais rapidez<\/strong>, <strong>trabalha com mais contexto e mant\u00e9m o hist\u00f3rico das intera\u00e7\u00f5es organizado dentro do Freshdesk<\/strong>.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-1760a835 e-con-full e-flex e-con e-child\" data-id=\"1760a835\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-14ebd978 elementor-widget elementor-widget-button\" data-id=\"14ebd978\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"#vendas\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Ativar Identifica\u00e7\u00e3o Autom\u00e1tica<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2a8f8ad4 elementor-widget elementor-widget-button\" data-id=\"2a8f8ad4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"#canais\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Revender Identifica\u00e7\u00e3o Autom\u00e1tica<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/section>\n\t\t<section data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-16789764 e-con-full sect-container sect-container-b e-flex e-con e-parent\" data-id=\"16789764\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-1146dab9 sect-content e-flex e-con-boxed e-con e-child\" data-id=\"1146dab9\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-43c45e88 e-con-full e-flex e-con e-child\" data-id=\"43c45e88\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-6911d8c9 elementor-widget elementor-widget-image\" data-id=\"6911d8c9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"768\" height=\"512\" src=\"https:\/\/vulcanet.com.br\/wp-content\/uploads\/2026\/09\/telefonia-para-freshdesk-14-integracao-sip-freshworks-para-conectar-pabx-virtual-ramais-e-dispositivos-vulcanet-0.webp\" class=\"attachment-full size-full wp-image-21356\" alt=\"PABX Integrado ao Freshdesk distribuindo chamadas por URA e filas\" srcset=\"https:\/\/vulcanet.com.br\/wp-content\/uploads\/2026\/09\/telefonia-para-freshdesk-14-integracao-sip-freshworks-para-conectar-pabx-virtual-ramais-e-dispositivos-vulcanet-0.webp 768w, https:\/\/vulcanet.com.br\/wp-content\/uploads\/2026\/09\/telefonia-para-freshdesk-14-integracao-sip-freshworks-para-conectar-pabx-virtual-ramais-e-dispositivos-vulcanet-0-300x200.webp 300w\" sizes=\"(max-width: 768px) 100vw, 768px\" title=\"\">\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-2cebdce0 e-con-full e-flex e-con e-child\" data-id=\"2cebdce0\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4045f09b elementor-widget elementor-widget-heading\" data-id=\"4045f09b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Integra\u00e7\u00e3o SIP Freshworks para conectar PABX Virtual, ramais e dispositivos\n<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-36b5cde5 elementor-widget elementor-widget-text-editor\" data-id=\"36b5cde5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p><strong>A Integra\u00e7\u00e3o SIP Freshworks conecta o <a href=\"https:\/\/vulcanet.com.br\/solucoes\/telefonia\/pabx-virtual\/\"><strong>PABX Virtual<\/strong><\/a> aos ramais e dispositivos da empresa, dando mais flexibilidade para organizar o atendimento em diferentes equipes e ambientes de trabalho.<\/strong><\/p><p>Com SIP, a telefonia IP com Freshworks pode operar em softphones, telefones IP ou navegadores com WebRTC, permitindo adaptar a solu\u00e7\u00e3o \u00e0 rotina de cada opera\u00e7\u00e3o. O planejamento de internet, chamadas simult\u00e2neas e rotas de conting\u00eancia <strong>ajuda a manter a estabilidade das comunica\u00e7\u00f5es e oferece capacidade para acompanhar o crescimento da demanda<\/strong>.<\/p><p><strong>A VulcaNet avalia a rede local, a prioridade do tr\u00e1fego e os ambientes de trabalho remoto, configura os acessos e testa as chamadas em diferentes cen\u00e1rios.<\/strong> Assim, sua empresa conta com uma <strong>infraestrutura de telefonia flex\u00edvel<\/strong>, <strong>escal\u00e1vel<\/strong> e <strong>dimensionada para acompanhar a evolu\u00e7\u00e3o da opera\u00e7\u00e3o<\/strong>.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-35b206a9 e-con-full e-flex e-con e-child\" data-id=\"35b206a9\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-78cba098 elementor-widget elementor-widget-button\" data-id=\"78cba098\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"#vendas\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Contratar Integra\u00e7\u00e3o<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-df1d603 elementor-widget elementor-widget-button\" data-id=\"df1d603\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"#canais\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Revender Integra\u00e7\u00e3o<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/section>\n\t\t<section data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-7f600e0d e-con-full sect-container sect-container-a e-flex e-con e-parent\" data-id=\"7f600e0d\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-2d5eb97a sect-content e-flex e-con-boxed e-con e-child\" data-id=\"2d5eb97a\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-6d5a578e e-con-full e-flex e-con e-child\" data-id=\"6d5a578e\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2a943f72 elementor-widget elementor-widget-image\" data-id=\"2a943f72\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"768\" height=\"512\" src=\"https:\/\/vulcanet.com.br\/wp-content\/uploads\/2026\/09\/telefonia-para-freshdesk-15-pabx-integrado-ao-freshdesk-com-ura-filas-e-roteamento-por-equipe-vulcanet-0.webp\" class=\"attachment-full size-full wp-image-21357\" alt=\"PABX Integrado ao Freshdesk distribuindo chamadas por URA e filas\" srcset=\"https:\/\/vulcanet.com.br\/wp-content\/uploads\/2026\/09\/telefonia-para-freshdesk-15-pabx-integrado-ao-freshdesk-com-ura-filas-e-roteamento-por-equipe-vulcanet-0.webp 768w, https:\/\/vulcanet.com.br\/wp-content\/uploads\/2026\/09\/telefonia-para-freshdesk-15-pabx-integrado-ao-freshdesk-com-ura-filas-e-roteamento-por-equipe-vulcanet-0-300x200.webp 300w\" sizes=\"(max-width: 768px) 100vw, 768px\" title=\"\">\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-78cfe2e6 e-con-full e-flex e-con e-child\" data-id=\"78cfe2e6\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-331f46e8 elementor-widget elementor-widget-heading\" data-id=\"331f46e8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">PABX Integrado ao Freshdesk com URA, filas e roteamento por equipe\n<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7340d932 elementor-widget elementor-widget-text-editor\" data-id=\"7340d932\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p><strong>O <a href=\"https:\/\/vulcanet.com.br\/solucoes\/telefonia\/pabx-virtual\/\"><strong>PABX Integrado ao Freshdesk<\/strong><\/a> organiza o fluxo de chamadas e ajuda cada cliente a chegar com mais agilidade \u00e0 equipe mais adequada para o atendimento.<\/strong><\/p><p>A <a href=\"https:\/\/vulcanet.com.br\/solucoes\/telefonia\/ura\/\"><strong>URA<\/strong><\/a> <strong>direciona o contato conforme sua necessidade<\/strong>, enquanto as filas distribuem as chamadas por disponibilidade, grupo, atendente respons\u00e1vel ou regras definidas pela opera\u00e7\u00e3o. Nessa <strong>telefonia para Freshdesk<\/strong>, hor\u00e1rios de atendimento, transbordo e destinos alternativos <strong>ampliam a flexibilidade do roteamento e ajudam a manter o atendimento fluindo mesmo nos per\u00edodos<\/strong> de maior demanda.<\/p><p>A VulcaNet desenha a <strong>\u00e1rvore da URA<\/strong>, <strong>configura as filas<\/strong> e <strong>valida cada rota antes da ativa\u00e7\u00e3o<\/strong>. Assim, sua empresa <strong>ganha um atendimento mais organizado<\/strong>, <strong>eficiente<\/strong> e <strong>preparado para acompanhar diferentes volumes<\/strong> e <strong>rotinas operacionais<\/strong>.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-4c146ec5 e-con-full e-flex e-con e-child\" data-id=\"4c146ec5\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-22841d77 elementor-widget elementor-widget-button\" data-id=\"22841d77\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"#vendas\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Contratar URA Integrada<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-13e4f6c1 elementor-widget elementor-widget-button\" data-id=\"13e4f6c1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"#canais\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Revender URA Integrada<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/section>\n\t\t<section data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-224e7676 e-con-full sect-container sect-container-b e-flex e-con e-parent\" data-id=\"224e7676\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-6c49691e sect-content e-flex e-con-boxed e-con e-child\" data-id=\"6c49691e\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-64de6776 e-con-full e-flex e-con e-child\" data-id=\"64de6776\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-1ec4e378 elementor-widget elementor-widget-image\" data-id=\"1ec4e378\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"768\" height=\"512\" src=\"https:\/\/vulcanet.com.br\/wp-content\/uploads\/2026\/09\/telefonia-para-freshdesk-16-registro-de-ligacoes-no-freshsales-com-gravacoes-notas-e-indicadores-vulcanet-0.webp\" class=\"attachment-full size-full wp-image-21358\" alt=\"Registro de Liga\u00e7\u00f5es no Freshsales com grava\u00e7\u00f5es, notas e indicadores\" srcset=\"https:\/\/vulcanet.com.br\/wp-content\/uploads\/2026\/09\/telefonia-para-freshdesk-16-registro-de-ligacoes-no-freshsales-com-gravacoes-notas-e-indicadores-vulcanet-0.webp 768w, https:\/\/vulcanet.com.br\/wp-content\/uploads\/2026\/09\/telefonia-para-freshdesk-16-registro-de-ligacoes-no-freshsales-com-gravacoes-notas-e-indicadores-vulcanet-0-300x200.webp 300w\" sizes=\"(max-width: 768px) 100vw, 768px\" title=\"\">\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-661490ed e-con-full e-flex e-con e-child\" data-id=\"661490ed\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-16338672 elementor-widget elementor-widget-heading\" data-id=\"16338672\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Registro de Liga\u00e7\u00f5es no Freshsales com grava\u00e7\u00f5es, notas e indicadores\n<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3cd26740 elementor-widget elementor-widget-text-editor\" data-id=\"3cd26740\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p><strong>O Registro de Liga\u00e7\u00f5es no Freshsales transforma cada conversa comercial em informa\u00e7\u00f5es organizadas para acompanhar oportunidades, produtividade e desempenho da equipe.<\/strong><\/p><p>Dura\u00e7\u00e3o, resultado, notas e motivo podem compor o hist\u00f3rico de cada contato ou oportunidade, <strong>facilitando o acompanhamento das intera\u00e7\u00f5es ao longo do processo comercial<\/strong>. Essa <strong>telefonia para Freshsales<\/strong> tamb\u00e9m pode disponibilizar grava\u00e7\u00f5es conforme as permiss\u00f5es, finalidades e pol\u00edticas de reten\u00e7\u00e3o da empresa, com controle de acesso alinhado \u00e0 LGPD. Indicadores de tentativas, chamadas atendidas, <strong>tempo de conversa e produtividade<\/strong> <strong>ampliam a visibilidade sobre o comportamento e os resultados da opera\u00e7\u00e3o<\/strong>.<\/p><p><strong>A VulcaNet configura campos, permiss\u00f5es e registros de acordo com as necessidades de gest\u00e3o e seguran\u00e7a da empresa.<\/strong> Assim, a lideran\u00e7a conta com informa\u00e7\u00f5es <strong>mais consistentes para acompanhar a opera\u00e7\u00e3o<\/strong>, <strong>identificar padr\u00f5es<\/strong> e <strong>orientar a equipe com maior precis\u00e3o<\/strong>.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-48e27d4a e-con-full e-flex e-con e-child\" data-id=\"48e27d4a\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-1dc81f1c elementor-widget elementor-widget-button\" data-id=\"1dc81f1c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"#vendas\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Falar com Vendas<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-10688291 elementor-widget elementor-widget-button\" data-id=\"10688291\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"#canais\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Falar com Parcerias<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/section>\n\t\t<section data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-78aeccf0 e-con-full sect-container sect-ref-estrat e-flex e-con e-parent\" data-id=\"78aeccf0\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;gradient&quot;}\">\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-2adff6d2 e-con-full e-flex e-con e-child\" data-id=\"2adff6d2\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-43f3e763 toc-exclude elementor-widget elementor-widget-heading\" data-id=\"43f3e763\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">A VulcaNet \u00e9 <strong>robusta<\/strong>, oferecendo estabilidade e confian\u00e7a.<\/h3>\t\t\t\t<\/div>\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-47ac9c7 e-con-full e-flex e-con e-child\" data-id=\"47ac9c7\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-56165b3a elementor-widget elementor-widget-button\" data-id=\"56165b3a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"#vendas\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Agendar Demonstra\u00e7\u00e3o<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1b712322 elementor-widget elementor-widget-button\" data-id=\"1b712322\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"#canais\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Ver Vantagens para Revenda<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/section>\n\t\t<section data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-462de2ed e-flex e-con-boxed e-con e-parent\" data-id=\"462de2ed\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-49e7ba9f content paragrafo-sem-margem e-con-full e-flex e-con e-child\" data-id=\"49e7ba9f\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-71f575a6 e-con-full e-flex e-con e-child\" data-id=\"71f575a6\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4d59ba14 elementor-widget elementor-widget-heading\" data-id=\"4d59ba14\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Compare as op\u00e7\u00f5es e escolha uma telefonia realmente integrada ao Freshworks\n<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5f30521f texto-grande elementor-widget__width-inherit elementor-widget elementor-widget-text-editor\" data-id=\"5f30521f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p><strong>Escolher a telefonia integrada ao ecossistema Freshworks exige comparar muito mais que o valor do ramal.<\/strong><\/p><p>A decis\u00e3o deve considerar a profundidade do CTI, implanta\u00e7\u00e3o, <a href=\"https:\/\/vulcanet.com.br\/diferenciais\/atendimento-personalizado-e-suporte-especializado\/\"><strong>suporte<\/strong><\/a>, qualidade de voz, portabilidade, seguran\u00e7a, escalabilidade e custo total. <strong>A VulcaNet re\u00fane telefonia empresarial, integra\u00e7\u00e3o com Freshdesk e Freshsales, numera\u00e7\u00e3o brasileira e acompanhamento B2B em uma proposta orientada \u00e0 continuidade.<\/strong><\/p><p>A tabela mostra diferen\u00e7as t\u00edpicas entre modelos de mercado para ajudar <strong>sua empresa a avaliar riscos, ader\u00eancia operacional e previsibilidade antes de solicitar um projeto.<\/strong><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-3bb67be5 e-con-full comp-solucao e-flex e-con e-child\" data-id=\"3bb67be5\" data-element_type=\"container\" data-e-type=\"container\" id=\"comp-solucao\">\n\t\t\t\t<div class=\"elementor-element elementor-element-540a6256 eael-dt-th-align-center table-comp eael-table-align-center elementor-widget elementor-widget-eael-data-table\" data-id=\"540a6256\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"eael-data-table.default\">\n\t\t\t\t\t<style>\n\t\t\t@media (max-width: 767px) {\n\t\t\t   #eael-data-table-wrapper-540a6256.custom-responsive-option-enable .eael-data-table thead {\n                    display: none;\n               }\n               #eael-data-table-wrapper-540a6256.custom-responsive-option-enable .eael-data-table tbody tr td {\n                    float: none;\n                    clear: left;\n                    width: 100%;\n                    text-align: left;\n                    display: flex;\n                    align-items: center;\n                }\n\t\t\t}\n\t\t\t<\/style>\t\t<div class=\"eael-data-table-wrap custom-responsive-option-enable\" data-table_id=\"540a6256\" id=\"eael-data-table-wrapper-540a6256\" data-custom_responsive=\"true\">\n\t\t\t<table class=\"tablesorter eael-data-table center\" id=\"eael-data-table-540a6256\">\n\t\t\t    <thead>\n\t\t\t        <tr class=\"table-header\">\n\t\t\t\t\t\t\t\t\t            <th class=\"table-comp-header table-comp-header-recursos sorting\" id=\"\" colspan=\"\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"data-table-header-text\">Recursos<\/span><\/th>\n\t\t\t        \t\t\t\t            <th class=\"table-comp-header table-comp-header-vulcanet sorting\" id=\"\" colspan=\"\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<i class=\"fas fa-star data-header-icon\"><\/i>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t            \t\t\t\t\t\t\t\t<span class=\"data-table-header-text\">Operadora Moderna <br>VulcaNet<\/span><\/th>\n\t\t\t        \t\t\t\t            <th class=\"table-comp-header table-comp-header-tradicional sorting\" id=\"\" colspan=\"\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"data-table-header-text\">Operadoras <br>Tradicional<\/span><\/th>\n\t\t\t        \t\t\t\t            <th class=\"table-comp-header table-comp-header-voip sorting\" id=\"\" colspan=\"\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"data-table-header-text\">Operadoras <br>VoIP<\/span><\/th>\n\t\t\t        \t\t\t\t        <\/tr>\n\t\t\t    <\/thead>\n\t\t\t  \t<tbody>\n\t\t\t\t\t\t\t\t\t\t\t<tr>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t   \t\t\t\t\t\t\t\t\t\t\t<td colspan=\"\" rowspan=\"\" class=\"table-comp-body-recurso\" id=\"\">\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"td-content-wrapper\"><div class=\"td-content\">\n\t\t\t\t\t\t\t\t\t\t\t\t\tProfundidade da integra\u00e7\u00e3o\n\n\t\t\t\t\t\t\t\t\t\t\t\t<\/div><\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/td>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t   \t\t\t\t\t\t\t\t\t\t\t<td colspan=\"\" rowspan=\"\" class=\"table-comp-body-vulcanet\" id=\"\">\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"td-content-wrapper\"><div class=\"td-content\">\n\t\t\t\t\t\t\t\t\t\t\t\t\tCTI projetado para click-to-call, identifica\u00e7\u00e3o, tickets, atividades e registros, conforme o plano e o escopo.\n\n\t\t\t\t\t\t\t\t\t\t\t\t<\/div><\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/td>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t   \t\t\t\t\t\t\t\t\t\t\t<td colspan=\"\" rowspan=\"\" class=\"table-comp-body-tradicional\" id=\"\">\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"td-content-wrapper\"><div class=\"td-content\">\n\t\t\t\t\t\t\t\t\t\t\t\t\tA integra\u00e7\u00e3o com Freshworks costuma depender de projetos separados ou conectores com menor flexibilidade.\n\n\t\t\t\t\t\t\t\t\t\t\t\t<\/div><\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/td>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t   \t\t\t\t\t\t\t\t\t\t\t<td colspan=\"\" rowspan=\"\" class=\"table-comp-body-voip\" id=\"\">\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"td-content-wrapper\"><div class=\"td-content\">\n\t\t\t\t\t\t\t\t\t\t\t\t\tPode oferecer apenas discagem e recebimento, sem mapear tickets, contatos ou oportunidades.\n\n\t\t\t\t\t\t\t\t\t\t\t\t<\/div><\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/td>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/tr>\n\t\t\t        \t\t\t\t\t\t<tr>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t   \t\t\t\t\t\t\t\t\t\t\t<td colspan=\"\" rowspan=\"\" class=\"table-comp-body-recurso\" id=\"\">\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"td-content-wrapper\"><div class=\"td-content\">\n\t\t\t\t\t\t\t\t\t\t\t\t\tHist\u00f3rico de suporte e vendas\t\t\t\t\t\t\t\t\t\t\t\t<\/div><\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/td>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t   \t\t\t\t\t\t\t\t\t\t\t<td colspan=\"\" rowspan=\"\" class=\"table-comp-body-vulcanet\" id=\"\">\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"td-content-wrapper\"><div class=\"td-content\">\n\t\t\t\t\t\t\t\t\t\t\t\t\tRelaciona chamadas ao Freshdesk e ao Freshsales para compartilhar contexto entre atendimento, vendas e gest\u00e3o.\n\n\t\t\t\t\t\t\t\t\t\t\t\t<\/div><\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/td>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t   \t\t\t\t\t\t\t\t\t\t\t<td colspan=\"\" rowspan=\"\" class=\"table-comp-body-tradicional\" id=\"\">\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"td-content-wrapper\"><div class=\"td-content\">\n\t\t\t\t\t\t\t\t\t\t\t\t\tTelefonia, help desk e CRM frequentemente permanecem separados, exigindo consolida\u00e7\u00e3o manual.\n\n\t\t\t\t\t\t\t\t\t\t\t\t<\/div><\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/td>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t   \t\t\t\t\t\t\t\t\t\t\t<td colspan=\"\" rowspan=\"\" class=\"table-comp-body-voip\" id=\"\">\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"td-content-wrapper\"><div class=\"td-content\">\n\t\t\t\t\t\t\t\t\t\t\t\t\tO hist\u00f3rico pode ficar restrito ao painel VoIP, sem associa\u00e7\u00e3o completa aos objetos do Freshworks.\n\n\t\t\t\t\t\t\t\t\t\t\t\t<\/div><\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/td>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/tr>\n\t\t\t        \t\t\t\t\t\t<tr>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t   \t\t\t\t\t\t\t\t\t\t\t<td colspan=\"\" rowspan=\"\" class=\"table-comp-body-recurso\" id=\"\">\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"td-content-wrapper\"><div class=\"td-content\">\n\t\t\t\t\t\t\t\t\t\t\t\t\tImplanta\u00e7\u00e3o empresarial\t\t\t\t\t\t\t\t\t\t\t\t<\/div><\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/td>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t   \t\t\t\t\t\t\t\t\t\t\t<td colspan=\"\" rowspan=\"\" class=\"table-comp-body-vulcanet\" id=\"\">\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"td-content-wrapper\"><div class=\"td-content\">\n\t\t\t\t\t\t\t\t\t\t\t\t\tInclui diagn\u00f3stico, valida\u00e7\u00e3o de compatibilidade, configura\u00e7\u00e3o, mapeamento de usu\u00e1rios e testes antes da ativa\u00e7\u00e3o.\n\n\t\t\t\t\t\t\t\t\t\t\t\t<\/div><\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/td>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t   \t\t\t\t\t\t\t\t\t\t\t<td colspan=\"\" rowspan=\"\" class=\"table-comp-body-tradicional\" id=\"\">\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"td-content-wrapper\"><div class=\"td-content\">\n\t\t\t\t\t\t\t\t\t\t\t\t\tProcessos padronizados podem dificultar ajustes espec\u00edficos para tickets, filas e automa\u00e7\u00f5es.\n\n\t\t\t\t\t\t\t\t\t\t\t\t<\/div><\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/td>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t   \t\t\t\t\t\t\t\t\t\t\t<td colspan=\"\" rowspan=\"\" class=\"table-comp-body-voip\" id=\"\">\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"td-content-wrapper\"><div class=\"td-content\">\n\t\t\t\t\t\t\t\t\t\t\t\t\tA autoconfigura\u00e7\u00e3o pode deixar regras, integra\u00e7\u00f5es e testes sob responsabilidade da equipe do cliente.\n\n\t\t\t\t\t\t\t\t\t\t\t\t<\/div><\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/td>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/tr>\n\t\t\t        \t\t\t\t\t\t<tr>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t   \t\t\t\t\t\t\t\t\t\t\t<td colspan=\"\" rowspan=\"\" class=\"table-comp-body-recurso\" id=\"\">\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"td-content-wrapper\"><div class=\"td-content\">\n\t\t\t\t\t\t\t\t\t\t\t\t\tSuporte especializado\t\t\t\t\t\t\t\t\t\t\t\t<\/div><\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/td>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t   \t\t\t\t\t\t\t\t\t\t\t<td colspan=\"\" rowspan=\"\" class=\"table-comp-body-vulcanet\" id=\"\">\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"td-content-wrapper\"><div class=\"td-content\">\n\t\t\t\t\t\t\t\t\t\t\t\t\tAtendimento B2B em portugu\u00eas para telefonia, conectividade, integra\u00e7\u00e3o e evolu\u00e7\u00e3o do ambiente.\n\n\t\t\t\t\t\t\t\t\t\t\t\t<\/div><\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/td>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t   \t\t\t\t\t\t\t\t\t\t\t<td colspan=\"\" rowspan=\"\" class=\"table-comp-body-tradicional\" id=\"\">\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"td-content-wrapper\"><div class=\"td-content\">\n\t\t\t\t\t\t\t\t\t\t\t\t\tO suporte geral pode exigir contato com equipes diferentes para tratar telefonia e integra\u00e7\u00e3o.\n\n\t\t\t\t\t\t\t\t\t\t\t\t<\/div><\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/td>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t   \t\t\t\t\t\t\t\t\t\t\t<td colspan=\"\" rowspan=\"\" class=\"table-comp-body-voip\" id=\"\">\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"td-content-wrapper\"><div class=\"td-content\">\n\t\t\t\t\t\t\t\t\t\t\t\t\tO atendimento pode se limitar ao painel ou \u00e0 conta VoIP, sem acompanhar o processo no Freshworks.\n\n\t\t\t\t\t\t\t\t\t\t\t\t<\/div><\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/td>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/tr>\n\t\t\t        \t\t\t\t\t\t<tr>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t   \t\t\t\t\t\t\t\t\t\t\t<td colspan=\"\" rowspan=\"\" class=\"table-comp-body-recurso\" id=\"\">\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"td-content-wrapper\"><div class=\"td-content\">\n\t\t\t\t\t\t\t\t\t\t\t\t\tPortabilidade e n\u00fameros por DDD\t\t\t\t\t\t\t\t\t\t\t\t<\/div><\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/td>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t   \t\t\t\t\t\t\t\t\t\t\t<td colspan=\"\" rowspan=\"\" class=\"table-comp-body-vulcanet\" id=\"\">\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"td-content-wrapper\"><div class=\"td-content\">\n\t\t\t\t\t\t\t\t\t\t\t\t\tPortabilidade assistida, conforme elegibilidade, ou novos n\u00fameros em DDDs de todo o Brasil, sujeitos \u00e0 disponibilidade.\n\n\t\t\t\t\t\t\t\t\t\t\t\t<\/div><\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/td>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t   \t\t\t\t\t\t\t\t\t\t\t<td colspan=\"\" rowspan=\"\" class=\"table-comp-body-tradicional\" id=\"\">\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"td-content-wrapper\"><div class=\"td-content\">\n\t\t\t\t\t\t\t\t\t\t\t\t\tA portabilidade pode ocorrer sem coordena\u00e7\u00e3o direta com a configura\u00e7\u00e3o do Freshdesk e do Freshsales.\n\n\t\t\t\t\t\t\t\t\t\t\t\t<\/div><\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/td>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t   \t\t\t\t\t\t\t\t\t\t\t<td colspan=\"\" rowspan=\"\" class=\"table-comp-body-voip\" id=\"\">\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"td-content-wrapper\"><div class=\"td-content\">\n\t\t\t\t\t\t\t\t\t\t\t\t\tA disponibilidade de numera\u00e7\u00e3o brasileira e o suporte \u00e0 portabilidade podem variar conforme o provedor.\n\n\t\t\t\t\t\t\t\t\t\t\t\t<\/div><\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/td>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/tr>\n\t\t\t        \t\t\t\t\t\t<tr>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t   \t\t\t\t\t\t\t\t\t\t\t<td colspan=\"\" rowspan=\"\" class=\"table-comp-body-recurso\" id=\"\">\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"td-content-wrapper\"><div class=\"td-content\">\n\t\t\t\t\t\t\t\t\t\t\t\t\tQualidade e continuidade\t\t\t\t\t\t\t\t\t\t\t\t<\/div><\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/td>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t   \t\t\t\t\t\t\t\t\t\t\t<td colspan=\"\" rowspan=\"\" class=\"table-comp-body-vulcanet\" id=\"\">\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"td-content-wrapper\"><div class=\"td-content\">\n\t\t\t\t\t\t\t\t\t\t\t\t\tDimensionamento de internet, ramais, chamadas simult\u00e2neas, dispositivos e conting\u00eancia conforme o projeto.\n\n\t\t\t\t\t\t\t\t\t\t\t\t<\/div><\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/td>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t   \t\t\t\t\t\t\t\t\t\t\t<td colspan=\"\" rowspan=\"\" class=\"table-comp-body-tradicional\" id=\"\">\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"td-content-wrapper\"><div class=\"td-content\">\n\t\t\t\t\t\t\t\t\t\t\t\t\tAltera\u00e7\u00f5es na camada IP ou no CRM podem depender de \u00e1reas e fornecedores distintos.\n\n\t\t\t\t\t\t\t\t\t\t\t\t<\/div><\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/td>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t   \t\t\t\t\t\t\t\t\t\t\t<td colspan=\"\" rowspan=\"\" class=\"table-comp-body-voip\" id=\"\">\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"td-content-wrapper\"><div class=\"td-content\">\n\t\t\t\t\t\t\t\t\t\t\t\t\tA qualidade pode depender de rotas e da internet sem uma an\u00e1lise consultiva da infraestrutura empresarial.\n\n\t\t\t\t\t\t\t\t\t\t\t\t<\/div><\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/td>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/tr>\n\t\t\t        \t\t\t\t\t\t<tr>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t   \t\t\t\t\t\t\t\t\t\t\t<td colspan=\"\" rowspan=\"\" class=\"table-comp-body-recurso\" id=\"\">\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"td-content-wrapper\"><div class=\"td-content\">\n\t\t\t\t\t\t\t\t\t\t\t\t\tEscalabilidade\n\n\t\t\t\t\t\t\t\t\t\t\t\t<\/div><\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/td>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t   \t\t\t\t\t\t\t\t\t\t\t<td colspan=\"\" rowspan=\"\" class=\"table-comp-body-vulcanet\" id=\"\">\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"td-content-wrapper\"><div class=\"td-content\">\n\t\t\t\t\t\t\t\t\t\t\t\t\tExpans\u00e3o planejada de ramais, filas, n\u00fameros, equipes e canais simult\u00e2neos conforme a demanda.\n\n\t\t\t\t\t\t\t\t\t\t\t\t<\/div><\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/td>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t   \t\t\t\t\t\t\t\t\t\t\t<td colspan=\"\" rowspan=\"\" class=\"table-comp-body-tradicional\" id=\"\">\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"td-content-wrapper\"><div class=\"td-content\">\n\t\t\t\t\t\t\t\t\t\t\t\t\tAmplia\u00e7\u00f5es podem exigir pacotes, contratos ou janelas operacionais menos flex\u00edveis.\n\n\t\t\t\t\t\t\t\t\t\t\t\t<\/div><\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/td>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t   \t\t\t\t\t\t\t\t\t\t\t<td colspan=\"\" rowspan=\"\" class=\"table-comp-body-voip\" id=\"\">\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"td-content-wrapper\"><div class=\"td-content\">\n\t\t\t\t\t\t\t\t\t\t\t\t\tPlanos b\u00e1sicos podem limitar usu\u00e1rios, minutos, n\u00fameros ou chamadas simult\u00e2neas.\n\n\t\t\t\t\t\t\t\t\t\t\t\t<\/div><\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/td>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/tr>\n\t\t\t        \t\t\t\t\t\t<tr>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t   \t\t\t\t\t\t\t\t\t\t\t<td colspan=\"\" rowspan=\"\" class=\"table-comp-body-recurso\" id=\"\">\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"td-content-wrapper\"><div class=\"td-content\">\n\t\t\t\t\t\t\t\t\t\t\t\t\tAutoma\u00e7\u00e3o e gest\u00e3o\n\n\t\t\t\t\t\t\t\t\t\t\t\t<\/div><\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/td>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t   \t\t\t\t\t\t\t\t\t\t\t<td colspan=\"\" rowspan=\"\" class=\"table-comp-body-vulcanet\" id=\"\">\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"td-content-wrapper\"><div class=\"td-content\">\n\t\t\t\t\t\t\t\t\t\t\t\t\tChamadas perdidas podem gerar tickets ou tarefas, enquanto registros e indicadores apoiam a supervis\u00e3o.\n\n\t\t\t\t\t\t\t\t\t\t\t\t<\/div><\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/td>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t   \t\t\t\t\t\t\t\t\t\t\t<td colspan=\"\" rowspan=\"\" class=\"table-comp-body-tradicional\" id=\"\">\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"td-content-wrapper\"><div class=\"td-content\">\n\t\t\t\t\t\t\t\t\t\t\t\t\tRelat\u00f3rios tendem a priorizar dados telef\u00f4nicos, sem conex\u00e3o detalhada com o fluxo do Freshworks.\n\n\t\t\t\t\t\t\t\t\t\t\t\t<\/div><\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/td>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t   \t\t\t\t\t\t\t\t\t\t\t<td colspan=\"\" rowspan=\"\" class=\"table-comp-body-voip\" id=\"\">\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"td-content-wrapper\"><div class=\"td-content\">\n\t\t\t\t\t\t\t\t\t\t\t\t\tPain\u00e9is b\u00e1sicos podem n\u00e3o relacionar chamadas a respons\u00e1veis, tickets e oportunidades.\n\n\t\t\t\t\t\t\t\t\t\t\t\t<\/div><\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/td>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/tr>\n\t\t\t        \t\t\t\t\t\t<tr>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t   \t\t\t\t\t\t\t\t\t\t\t<td colspan=\"\" rowspan=\"\" class=\"table-comp-body-recurso\" id=\"\">\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"td-content-wrapper\"><div class=\"td-content\">\n\t\t\t\t\t\t\t\t\t\t\t\t\tSeguran\u00e7a e LGPD\t\t\t\t\t\t\t\t\t\t\t\t<\/div><\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/td>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t   \t\t\t\t\t\t\t\t\t\t\t<td colspan=\"\" rowspan=\"\" class=\"table-comp-body-vulcanet\" id=\"\">\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"td-content-wrapper\"><div class=\"td-content\">\n\t\t\t\t\t\t\t\t\t\t\t\t\tProjeto orientado \u00e0 defini\u00e7\u00e3o de acessos, registros, reten\u00e7\u00e3o e prote\u00e7\u00e3o dos dados conforme os requisitos empresariais.\n\n\t\t\t\t\t\t\t\t\t\t\t\t<\/div><\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/td>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t   \t\t\t\t\t\t\t\t\t\t\t<td colspan=\"\" rowspan=\"\" class=\"table-comp-body-tradicional\" id=\"\">\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"td-content-wrapper\"><div class=\"td-content\">\n\t\t\t\t\t\t\t\t\t\t\t\t\tDados podem ficar distribu\u00eddos entre contratos e portais, exigindo maior coordena\u00e7\u00e3o do cliente.\n\n\t\t\t\t\t\t\t\t\t\t\t\t<\/div><\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/td>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t   \t\t\t\t\t\t\t\t\t\t\t<td colspan=\"\" rowspan=\"\" class=\"table-comp-body-voip\" id=\"\">\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"td-content-wrapper\"><div class=\"td-content\">\n\t\t\t\t\t\t\t\t\t\t\t\t\tPol\u00edticas globais ou gen\u00e9ricas podem oferecer pouca clareza sobre grava\u00e7\u00f5es, reten\u00e7\u00e3o e responsabilidades locais.\n\n\t\t\t\t\t\t\t\t\t\t\t\t<\/div><\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/td>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/tr>\n\t\t\t        \t\t\t\t\t\t<tr>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t   \t\t\t\t\t\t\t\t\t\t\t<td colspan=\"\" rowspan=\"\" class=\"table-comp-body-recurso\" id=\"\">\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"td-content-wrapper\"><div class=\"td-content\">\n\t\t\t\t\t\t\t\t\t\t\t\t\tPrevisibilidade comercial\t\t\t\t\t\t\t\t\t\t\t\t<\/div><\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/td>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t   \t\t\t\t\t\t\t\t\t\t\t<td colspan=\"\" rowspan=\"\" class=\"table-comp-body-vulcanet\" id=\"\">\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"td-content-wrapper\"><div class=\"td-content\">\n\t\t\t\t\t\t\t\t\t\t\t\t\tProposta dimensionada com ramais, n\u00fameros, minutos, grava\u00e7\u00e3o, integra\u00e7\u00e3o, implanta\u00e7\u00e3o e suporte.\n\n\t\t\t\t\t\t\t\t\t\t\t\t<\/div><\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/td>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t   \t\t\t\t\t\t\t\t\t\t\t<td colspan=\"\" rowspan=\"\" class=\"table-comp-body-tradicional\" id=\"\">\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"td-content-wrapper\"><div class=\"td-content\">\n\t\t\t\t\t\t\t\t\t\t\t\t\tPacotes padronizados e servi\u00e7os adicionais podem dificultar a compara\u00e7\u00e3o do custo total.\n\n\t\t\t\t\t\t\t\t\t\t\t\t<\/div><\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/td>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t   \t\t\t\t\t\t\t\t\t\t\t<td colspan=\"\" rowspan=\"\" class=\"table-comp-body-voip\" id=\"\">\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"td-content-wrapper\"><div class=\"td-content\">\n\t\t\t\t\t\t\t\t\t\t\t\t\tO menor pre\u00e7o anunciado pode n\u00e3o incluir n\u00fameros, consumo, armazenamento, integra\u00e7\u00e3o ou suporte especializado.\n\n\t\t\t\t\t\t\t\t\t\t\t\t<\/div><\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/td>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/tr>\n\t\t\t        \t\t\t    <\/tbody>\n\t\t\t<\/table>\n\t\t<\/div>\n\t  \t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-2f2cde85 e-con-full e-flex e-con e-child\" data-id=\"2f2cde85\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2f35ad1d elementor-widget-mobile__width-inherit largura-total elementor-widget__width-inherit elementor-widget elementor-widget-button\" data-id=\"2f35ad1d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"#contato\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Quero Contratar<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-aa6c224 elementor-widget-mobile__width-inherit largura-total elementor-widget__width-inherit elementor-widget elementor-widget-button\" data-id=\"aa6c224\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"#canais\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Quero Revender<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/section>\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-47b84601 e-flex e-con-boxed e-con e-parent\" data-id=\"47b84601\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-1eca993d e-con-full e-flex e-con e-child\" data-id=\"1eca993d\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-5644c5f8 e-con-full e-flex e-con e-child\" data-id=\"5644c5f8\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-56066278 elementor-widget elementor-widget-heading\" data-id=\"56066278\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Contrate telefonia integrada ao Freshdesk e Freshsales com um projeto sob medida\n<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4566f131 elementor-widget__width-inherit texto-grande elementor-widget elementor-widget-text-editor\" data-id=\"4566f131\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p><strong>Contrate Telefonia para Freshdesk a partir de R\\$499 por m\u00eas, com um projeto dimensionado para a necessidade real da sua opera\u00e7\u00e3o.<\/strong><\/p><p><strong>O investimento \u00e9 definido conforme usu\u00e1rios ou<\/strong> <strong>ramais<\/strong>, <strong>n\u00fameros<\/strong>, <strong>minutos<\/strong>, <strong>chamadas simult\u00e2neas<\/strong>, <strong>grava\u00e7\u00e3o<\/strong>, <strong>integra\u00e7\u00e3o<\/strong>, <strong>implanta\u00e7\u00e3o<\/strong> e <a href=\"https:\/\/vulcanet.com.br\/diferenciais\/atendimento-personalizado-e-suporte-especializado\/\"><strong>suporte<\/strong><\/a><strong>.<\/strong> Conforme o escopo, o projeto tamb\u00e9m pode incluir integra\u00e7\u00e3o com Freshsales, click-to-call, tickets e registros autom\u00e1ticos, permitindo reunir os recursos necess\u00e1rios em uma solu\u00e7\u00e3o adequada \u00e0 rotina da empresa.<\/p><p><strong>A VulcaNet avalia o ambiente e apresenta os componentes da proposta de forma clara.<\/strong> Conte com uma <strong>contrata\u00e7\u00e3o B2B previs\u00edvel<\/strong>, <strong>escal\u00e1vel<\/strong> e <strong>preparada para acompanhar o crescimento da opera\u00e7\u00e3o<\/strong>.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-68c84aa e-con-full e-flex e-con e-child\" data-id=\"68c84aa\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-5c224eff elementor-widget elementor-widget-button\" data-id=\"5c224eff\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"#vendas\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Quero Contratar<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3414f3f3 elementor-widget elementor-widget-button\" data-id=\"3414f3f3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"#canais\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Quero Revender<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-5accf4b8 e-con-full e-flex e-con e-child\" data-id=\"5accf4b8\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-6cf17249 elementor-widget__width-inherit price-table-custom elementor-widget elementor-widget-price-table\" data-id=\"6cf17249\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"price-table.default\">\n\t\t\t\t\t\n\t\t<div class=\"elementor-price-table\">\n\t\t\t\t\t\t\t<div class=\"elementor-price-table__header\">\n\t\t\t\t\t\t\t\t\t\t\t<h2 class=\"elementor-price-table__heading\">\n\t\t\t\t\t\tPlano Crescimento\t\t\t\t\t\t<\/h2>\n\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-price-table__subheading\">\n\t\t\t\t\t\t\tB\u00e1sico para aumentar seu desempenho!\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\n\t\t\t<div class=\"elementor-price-table__price\">\n\t\t\t\t\t\t\t\t<span class=\"elementor-price-table__currency\">R$<\/span>\t\t\t\t\t\t\t\t\t<span class=\"elementor-price-table__integer-part\">\n\t\t\t\t\t\t499\t\t\t\t\t<\/span>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-price-table__after-price\">\n\t\t\t\t\t\t<span class=\"elementor-price-table__fractional-part\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-price-table__period elementor-typo-excluded\">\/m\u00eas<\/span>\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t\t<ul class=\"elementor-price-table__features-list\">\n\t\t\t\t\t\t\t\t\t\t\t<li class=\"elementor-repeater-item-ac24596\">\n\t\t\t\t\t\t\t<div class=\"elementor-price-table__feature-inner\">\n\t\t\t\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-clipboard-list\" viewBox=\"0 0 384 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M336 64h-80c0-35.3-28.7-64-64-64s-64 28.7-64 64H48C21.5 64 0 85.5 0 112v352c0 26.5 21.5 48 48 48h288c26.5 0 48-21.5 48-48V112c0-26.5-21.5-48-48-48zM96 424c-13.3 0-24-10.7-24-24s10.7-24 24-24 24 10.7 24 24-10.7 24-24 24zm0-96c-13.3 0-24-10.7-24-24s10.7-24 24-24 24 10.7 24 24-10.7 24-24 24zm0-96c-13.3 0-24-10.7-24-24s10.7-24 24-24 24 10.7 24 24-10.7 24-24 24zm96-192c13.3 0 24 10.7 24 24s-10.7 24-24 24-24-10.7-24-24 10.7-24 24-24zm128 368c0 4.4-3.6 8-8 8H168c-4.4 0-8-3.6-8-8v-16c0-4.4 3.6-8 8-8h144c4.4 0 8 3.6 8 8v16zm0-96c0 4.4-3.6 8-8 8H168c-4.4 0-8-3.6-8-8v-16c0-4.4 3.6-8 8-8h144c4.4 0 8 3.6 8 8v16zm0-96c0 4.4-3.6 8-8 8H168c-4.4 0-8-3.6-8-8v-16c0-4.4 3.6-8 8-8h144c4.4 0 8 3.6 8 8v16z\"><\/path><\/svg>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span >\n\t\t\t\t\t\t\t\t\t\tImplanta\u00e7\u00e3o assistida com testes de chamadas\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t\t\t<li class=\"elementor-repeater-item-3a3171f\">\n\t\t\t\t\t\t\t<div class=\"elementor-price-table__feature-inner\">\n\t\t\t\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-check-square\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M400 480H48c-26.51 0-48-21.49-48-48V80c0-26.51 21.49-48 48-48h352c26.51 0 48 21.49 48 48v352c0 26.51-21.49 48-48 48zm-204.686-98.059l184-184c6.248-6.248 6.248-16.379 0-22.627l-22.627-22.627c-6.248-6.248-16.379-6.249-22.628 0L184 302.745l-70.059-70.059c-6.248-6.248-16.379-6.248-22.628 0l-22.627 22.627c-6.248 6.248-6.248 16.379 0 22.627l104 104c6.249 6.25 16.379 6.25 22.628.001z\"><\/path><\/svg>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span >\n\t\t\t\t\t\t\t\t\t\tValida\u00e7\u00e3o de compatibilidade com planos Freshworks\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t\t\t<li class=\"elementor-repeater-item-09d51b5\">\n\t\t\t\t\t\t\t<div class=\"elementor-price-table__feature-inner\">\n\t\t\t\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-phone-alt\" viewBox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M497.39 361.8l-112-48a24 24 0 0 0-28 6.9l-49.6 60.6A370.66 370.66 0 0 1 130.6 204.11l60.6-49.6a23.94 23.94 0 0 0 6.9-28l-48-112A24.16 24.16 0 0 0 122.6.61l-104 24A24 24 0 0 0 0 48c0 256.5 207.9 464 464 464a24 24 0 0 0 23.4-18.6l24-104a24.29 24.29 0 0 0-14.01-27.6z\"><\/path><\/svg>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span >\n\t\t\t\t\t\t\t\t\t\tClick-to-call, identifica\u00e7\u00e3o e registros configur\u00e1veis\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t\t\t<li class=\"elementor-repeater-item-ded36e4\">\n\t\t\t\t\t\t\t<div class=\"elementor-price-table__feature-inner\">\n\t\t\t\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-file-alt\" viewBox=\"0 0 384 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M224 136V0H24C10.7 0 0 10.7 0 24v464c0 13.3 10.7 24 24 24h336c13.3 0 24-10.7 24-24V160H248c-13.2 0-24-10.8-24-24zm64 236c0 6.6-5.4 12-12 12H108c-6.6 0-12-5.4-12-12v-8c0-6.6 5.4-12 12-12h168c6.6 0 12 5.4 12 12v8zm0-64c0 6.6-5.4 12-12 12H108c-6.6 0-12-5.4-12-12v-8c0-6.6 5.4-12 12-12h168c6.6 0 12 5.4 12 12v8zm0-72v8c0 6.6-5.4 12-12 12H108c-6.6 0-12-5.4-12-12v-8c0-6.6 5.4-12 12-12h168c6.6 0 12 5.4 12 12zm96-114.1v6.1H256V0h6.1c6.4 0 12.5 2.5 17 7l97.9 98c4.5 4.5 7 10.6 7 16.9z\"><\/path><\/svg>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span >\n\t\t\t\t\t\t\t\t\t\tHist\u00f3rico conectado a tickets, contatos e oportunidades\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t\t\t<li class=\"elementor-repeater-item-2bf2d7c\">\n\t\t\t\t\t\t\t<div class=\"elementor-price-table__feature-inner\">\n\t\t\t\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-check-circle\" viewBox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M504 256c0 136.967-111.033 248-248 248S8 392.967 8 256 119.033 8 256 8s248 111.033 248 248zM227.314 387.314l184-184c6.248-6.248 6.248-16.379 0-22.627l-22.627-22.627c-6.248-6.249-16.379-6.249-22.628 0L216 308.118l-70.059-70.059c-6.248-6.248-16.379-6.248-22.628 0l-22.627 22.627c-6.248 6.248-6.248 16.379 0 22.627l104 104c6.249 6.249 16.379 6.249 22.628.001z\"><\/path><\/svg>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span >\n\t\t\t\t\t\t\t\t\t\tURA, filas e roteamento conforme o projeto\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t\t\t<li class=\"elementor-repeater-item-7e4606c\">\n\t\t\t\t\t\t\t<div class=\"elementor-price-table__feature-inner\">\n\t\t\t\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-arrows-alt-h\" viewBox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M377.941 169.941V216H134.059v-46.059c0-21.382-25.851-32.09-40.971-16.971L7.029 239.029c-9.373 9.373-9.373 24.568 0 33.941l86.059 86.059c15.119 15.119 40.971 4.411 40.971-16.971V296h243.882v46.059c0 21.382 25.851 32.09 40.971 16.971l86.059-86.059c9.373-9.373 9.373-24.568 0-33.941l-86.059-86.059c-15.119-15.12-40.971-4.412-40.971 16.97z\"><\/path><\/svg>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span >\n\t\t\t\t\t\t\t\t\t\tPortabilidade assistida ou novos n\u00fameros por DDD\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t\t\t<li class=\"elementor-repeater-item-88bbe62\">\n\t\t\t\t\t\t\t<div class=\"elementor-price-table__feature-inner\">\n\t\t\t\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-headset\" viewBox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M192 208c0-17.67-14.33-32-32-32h-16c-35.35 0-64 28.65-64 64v48c0 35.35 28.65 64 64 64h16c17.67 0 32-14.33 32-32V208zm176 144c35.35 0 64-28.65 64-64v-48c0-35.35-28.65-64-64-64h-16c-17.67 0-32 14.33-32 32v112c0 17.67 14.33 32 32 32h16zM256 0C113.18 0 4.58 118.83 0 256v16c0 8.84 7.16 16 16 16h16c8.84 0 16-7.16 16-16v-16c0-114.69 93.31-208 208-208s208 93.31 208 208h-.12c.08 2.43.12 165.72.12 165.72 0 23.35-18.93 42.28-42.28 42.28H320c0-26.51-21.49-48-48-48h-32c-26.51 0-48 21.49-48 48s21.49 48 48 48h181.72c49.86 0 90.28-40.42 90.28-90.28V256C507.42 118.83 398.82 0 256 0z\"><\/path><\/svg>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span >\n\t\t\t\t\t\t\t\t\t\tSuporte empresarial em portugu\u00eas\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t\t\t<li class=\"elementor-repeater-item-a5d045e\">\n\t\t\t\t\t\t\t<div class=\"elementor-price-table__feature-inner\">\n\t\t\t\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-list-alt\" viewBox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M464 480H48c-26.51 0-48-21.49-48-48V80c0-26.51 21.49-48 48-48h416c26.51 0 48 21.49 48 48v352c0 26.51-21.49 48-48 48zM128 120c-22.091 0-40 17.909-40 40s17.909 40 40 40 40-17.909 40-40-17.909-40-40-40zm0 96c-22.091 0-40 17.909-40 40s17.909 40 40 40 40-17.909 40-40-17.909-40-40-40zm0 96c-22.091 0-40 17.909-40 40s17.909 40 40 40 40-17.909 40-40-17.909-40-40-40zm288-136v-32c0-6.627-5.373-12-12-12H204c-6.627 0-12 5.373-12 12v32c0 6.627 5.373 12 12 12h200c6.627 0 12-5.373 12-12zm0 96v-32c0-6.627-5.373-12-12-12H204c-6.627 0-12 5.373-12 12v32c0 6.627 5.373 12 12 12h200c6.627 0 12-5.373 12-12zm0 96v-32c0-6.627-5.373-12-12-12H204c-6.627 0-12 5.373-12 12v32c0 6.627 5.373 12 12 12h200c6.627 0 12-5.373 12-12z\"><\/path><\/svg>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span >\n\t\t\t\t\t\t\t\t\t\tEscalabilidade por ramais e chamadas simult\u00e2neas\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t<\/ul>\n\t\t\t\n\t\t\t\t\t\t\t<div class=\"elementor-price-table__footer\">\n\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-price-table__button elementor-button elementor-size-md\" href=\"#contato\" target=\"_blank\">\n\t\t\t\t\t\t\tContratar J\u00e1\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div class=\"elementor-ribbon elementor-ribbon-left\">\n\t\t\t\t<div class=\"elementor-ribbon-inner\">\n\t\t\t\t\tA PARTIR DE\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-5da55332 e-con-full secao-sub-plano e-flex e-con e-child\" data-id=\"5da55332\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-5b69f1e1 e-con-full secao-plano e-flex e-con e-child\" data-id=\"5b69f1e1\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;gradient&quot;}\">\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-77ab7c95 e-con-full e-flex e-con e-child\" data-id=\"77ab7c95\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-7e652412 elementor-widget elementor-widget-heading\" data-id=\"7e652412\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<p class=\"elementor-heading-title elementor-size-default\">PLANO<\/p>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7cabb55d elementor-widget elementor-widget-heading\" data-id=\"7cabb55d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Personalizado<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7ab09f1f elementor-widget elementor-widget-heading\" data-id=\"7ab09f1f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<p class=\"elementor-heading-title elementor-size-default\">Tudo do jeito que voc\u00ea e a sua empresa precisar.<\/p>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-702fbf85 e-flex e-con-boxed e-con e-child\" data-id=\"702fbf85\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-57cc88e7 elementor-widget-mobile__width-inherit largura-total elementor-widget elementor-widget-button\" data-id=\"57cc88e7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"#contato\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Falar com Especialista<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-728cac20 e-con-full secao-sub-plano e-flex e-con e-child\" data-id=\"728cac20\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-23a5311e e-con-full e-flex e-con e-child\" data-id=\"23a5311e\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-7e925b73 elementor-widget elementor-widget-heading\" data-id=\"7e925b73\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Precisa de Integra\u00e7\u00f5es?<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-4db98d52 e-flex e-con-boxed e-con e-child\" data-id=\"4db98d52\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4ddf29ec elementor-widget-mobile__width-inherit largura-total elementor-widget elementor-widget-button\" data-id=\"4ddf29ec\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"#contato\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Falar com Especialista<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<section data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-3868ef09 e-con-full sect-container sect-container-b sect-center e-flex e-con e-parent\" data-id=\"3868ef09\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-73c9bc26 sect-content e-flex e-con-boxed e-con e-child\" data-id=\"73c9bc26\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-a019188 e-con-full e-flex e-con e-child\" data-id=\"a019188\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-38051fcf elementor-widget elementor-widget-heading\" data-id=\"38051fcf\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Perguntas e Respostas Frequentes sobre Telefonia para Freshdesk<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-683fd621 elementor-widget__width-inherit elementor-widget elementor-widget-eael-adv-accordion\" data-id=\"683fd621\" data-element_type=\"widget\" data-e-type=\"widget\" id=\"FAQ\" data-widget_type=\"eael-adv-accordion.default\">\n\t\t\t\t\t            <div class=\"eael-adv-accordion\" id=\"eael-adv-accordion-683fd621\" data-scroll-on-click=\"\" data-scroll-speed=\"300\" data-accordion-id=\"683fd621\" data-accordion-type=\"accordion\" data-toogle-speed=\"300\">\n            <div class=\"eael-accordion-list\">\n\t\t\t\t\t<div id=\"o-que-telefonia-para-freshdesk-e-o-freshdesk-tem-integrao-com-telefonia\" class=\"elementor-tab-title eael-accordion-header active-default\" tabindex=\"0\" data-tab=\"1\" aria-controls=\"elementor-tab-content-1741\"><span class=\"eael-advanced-accordion-icon-closed\"><svg aria-hidden=\"true\" class=\"fa-accordion-icon e-font-icon-svg e-fas-plus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span><span class=\"eael-advanced-accordion-icon-opened\"><svg aria-hidden=\"true\" class=\"fa-accordion-icon e-font-icon-svg e-fas-minus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span><h3 class=\"eael-accordion-tab-title\">O que \u00e9 Telefonia para Freshdesk e o Freshdesk tem integra\u00e7\u00e3o com telefonia?<\/h3><svg aria-hidden=\"true\" class=\"fa-toggle e-font-icon-svg e-fas-angle-right\" viewBox=\"0 0 256 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M224.3 273l-136 136c-9.4 9.4-24.6 9.4-33.9 0l-22.6-22.6c-9.4-9.4-9.4-24.6 0-33.9l96.4-96.4-96.4-96.4c-9.4-9.4-9.4-24.6 0-33.9L54.3 103c9.4-9.4 24.6-9.4 33.9 0l136 136c9.5 9.4 9.5 24.6.1 34z\"><\/path><\/svg><\/div><div id=\"elementor-tab-content-1741\" class=\"eael-accordion-content clearfix active-default\" data-tab=\"1\" aria-labelledby=\"o-que-telefonia-para-freshdesk-e-o-freshdesk-tem-integrao-com-telefonia\"><strong>Sim. A Telefonia para Freshdesk conecta a telefonia empresarial ao help desk para identificar o chamador, fazer ou receber chamadas e relacionar cada intera\u00e7\u00e3o a clientes e tickets.<\/strong><br><br>Com CTI, recursos como abertura da tela do cliente, click-to-call, registro autom\u00e1tico, notas e chamadas perdidas podem fazer parte do fluxo<strong>.<\/strong> A profundidade depende do plano Freshworks e da configura\u00e7\u00e3o aprovada.<br><br>A VulcaNet <strong>valida a compatibilidade<\/strong>, <strong>integra o ambiente<\/strong> e <strong>testa os cen\u00e1rios antes da ativa\u00e7\u00e3o<\/strong>, <strong>oferecendo <a href=\"https:\/\/vulcanet.com.br\/diferenciais\/atendimento-personalizado-e-suporte-especializado\/\"><strong>suporte empresarial em portugu\u00eas<\/strong><\/a><\/strong>.<\/div>\n\t\t\t\t\t<\/div><div class=\"eael-accordion-list\">\n\t\t\t\t\t<div id=\"como-integrar-um-pabx-com-a-telefonia-para-freshdesk\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"2\" aria-controls=\"elementor-tab-content-1742\"><span class=\"eael-advanced-accordion-icon-closed\"><svg aria-hidden=\"true\" class=\"fa-accordion-icon e-font-icon-svg e-fas-plus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span><span class=\"eael-advanced-accordion-icon-opened\"><svg aria-hidden=\"true\" class=\"fa-accordion-icon e-font-icon-svg e-fas-minus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span><h3 class=\"eael-accordion-tab-title\">Como integrar um PABX com a Telefonia para Freshdesk?<\/h3><svg aria-hidden=\"true\" class=\"fa-toggle e-font-icon-svg e-fas-angle-right\" viewBox=\"0 0 256 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M224.3 273l-136 136c-9.4 9.4-24.6 9.4-33.9 0l-22.6-22.6c-9.4-9.4-9.4-24.6 0-33.9l96.4-96.4-96.4-96.4c-9.4-9.4-9.4-24.6 0-33.9L54.3 103c9.4-9.4 24.6-9.4 33.9 0l136 136c9.5 9.4 9.5 24.6.1 34z\"><\/path><\/svg><\/div><div id=\"elementor-tab-content-1742\" class=\"eael-accordion-content clearfix\" data-tab=\"2\" aria-labelledby=\"como-integrar-um-pabx-com-a-telefonia-para-freshdesk\"><strong>A integra\u00e7\u00e3o come\u00e7a pelo diagn\u00f3stico do plano Freshworks, das permiss\u00f5es, dos usu\u00e1rios e da estrutura de telefonia existente.<\/strong><br><br>Na <strong>Telefonia para Freshdesk<\/strong>, o PABX IP ou PABX Virtual troca eventos com o help desk por CTI, APIs, webhooks ou aplicativo compat\u00edvel, conforme a arquitetura dispon\u00edvel. Depois, ramais e atendentes s\u00e3o mapeados, regras de tickets e chamadas perdidas s\u00e3o definidas, e os fluxos s\u00e3o testados.<br><br><strong>A VulcaNet tamb\u00e9m avalia SIP, internet, filas, URA, grava\u00e7\u00e3o e chamadas simult\u00e2neas para implantar um ambiente aderente \u00e0 rotina da empresa.<\/strong><\/div>\n\t\t\t\t\t<\/div><div class=\"eael-accordion-list\">\n\t\t\t\t\t<div id=\"-possvel-fazer-e-receber-chamadas-diretamente-com-a-telefonia-para-freshdesk\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"3\" aria-controls=\"elementor-tab-content-1743\"><span class=\"eael-advanced-accordion-icon-closed\"><svg aria-hidden=\"true\" class=\"fa-accordion-icon e-font-icon-svg e-fas-plus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span><span class=\"eael-advanced-accordion-icon-opened\"><svg aria-hidden=\"true\" class=\"fa-accordion-icon e-font-icon-svg e-fas-minus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span><h3 class=\"eael-accordion-tab-title\">\u00c9 poss\u00edvel fazer e receber chamadas diretamente com a Telefonia para Freshdesk?<\/h3><svg aria-hidden=\"true\" class=\"fa-toggle e-font-icon-svg e-fas-angle-right\" viewBox=\"0 0 256 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M224.3 273l-136 136c-9.4 9.4-24.6 9.4-33.9 0l-22.6-22.6c-9.4-9.4-9.4-24.6 0-33.9l96.4-96.4-96.4-96.4c-9.4-9.4-9.4-24.6 0-33.9L54.3 103c9.4-9.4 24.6-9.4 33.9 0l136 136c9.5 9.4 9.5 24.6.1 34z\"><\/path><\/svg><\/div><div id=\"elementor-tab-content-1743\" class=\"eael-accordion-content clearfix\" data-tab=\"3\" aria-labelledby=\"-possvel-fazer-e-receber-chamadas-diretamente-com-a-telefonia-para-freshdesk\"><strong>Sim, desde que o plano e a arquitetura adotados permitam os recursos necess\u00e1rios.<\/strong><br><br>A <strong>Telefonia para Freshdesk<\/strong> pode oferecer click-to-call para chamadas ativas e identifica\u00e7\u00e3o com abertura do cadastro nas chamadas recebidas. O atendente pode usar softphone, telefone IP ou navegador com WebRTC, conforme o projeto, <strong>sem precisar digitar n\u00fameros em outro equipamento<\/strong>. Permitindo Filas, URA e regras de roteamento organizarem a distribui\u00e7\u00e3o.<br><br><strong>A VulcaNet verifica dispositivos, permiss\u00f5es, mapeamento de usu\u00e1rios e qualidade da rede antes de liberar a opera\u00e7\u00e3o, reduzindo incompatibilidades no uso di\u00e1rio.<\/strong><\/div>\n\t\t\t\t\t<\/div><div class=\"eael-accordion-list\">\n\t\t\t\t\t<div id=\"as-chamadas-recebidas-podem-criar-tickets-automaticamente-com-a-telefonia-para-freshdesk\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"4\" aria-controls=\"elementor-tab-content-1744\"><span class=\"eael-advanced-accordion-icon-closed\"><svg aria-hidden=\"true\" class=\"fa-accordion-icon e-font-icon-svg e-fas-plus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span><span class=\"eael-advanced-accordion-icon-opened\"><svg aria-hidden=\"true\" class=\"fa-accordion-icon e-font-icon-svg e-fas-minus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span><h3 class=\"eael-accordion-tab-title\">As chamadas recebidas podem criar tickets automaticamente com a Telefonia para Freshdesk?<\/h3><svg aria-hidden=\"true\" class=\"fa-toggle e-font-icon-svg e-fas-angle-right\" viewBox=\"0 0 256 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M224.3 273l-136 136c-9.4 9.4-24.6 9.4-33.9 0l-22.6-22.6c-9.4-9.4-9.4-24.6 0-33.9l96.4-96.4-96.4-96.4c-9.4-9.4-9.4-24.6 0-33.9L54.3 103c9.4-9.4 24.6-9.4 33.9 0l136 136c9.5 9.4 9.5 24.6.1 34z\"><\/path><\/svg><\/div><div id=\"elementor-tab-content-1744\" class=\"eael-accordion-content clearfix\" data-tab=\"4\" aria-labelledby=\"as-chamadas-recebidas-podem-criar-tickets-automaticamente-com-a-telefonia-para-freshdesk\"><strong>Sim. A Telefonia para Freshdesk pode ser configurada para abrir um novo ticket quando uma chamada chega, relacionar a chamada a um ticket existente ou apenas registrar um evento, conforme a regra de neg\u00f3cio.<\/strong><br><br><strong>A automa\u00e7\u00e3o pode guardar origem, destino, hor\u00e1rio, dura\u00e7\u00e3o, atendente, notas e resultado quando esses campos estiverem dispon\u00edveis.<\/strong> Tamb\u00e9m \u00e9 importante definir o tratamento de chamadas perdidas, n\u00fameros n\u00e3o cadastrados e poss\u00edveis duplicidades.<br><br><strong>A VulcaNet mapeia esses cen\u00e1rios e testa exce\u00e7\u00f5es antes da entrada em produ\u00e7\u00e3o para manter o hist\u00f3rico mais consistente.<\/strong><\/div>\n\t\t\t\t\t<\/div><div class=\"eael-accordion-list\">\n\t\t\t\t\t<div id=\"como-a-integrao-de-chamadas-com-freshsales-oferece-click-to-call-e-registro-automtico\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"5\" aria-controls=\"elementor-tab-content-1745\"><span class=\"eael-advanced-accordion-icon-closed\"><svg aria-hidden=\"true\" class=\"fa-accordion-icon e-font-icon-svg e-fas-plus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span><span class=\"eael-advanced-accordion-icon-opened\"><svg aria-hidden=\"true\" class=\"fa-accordion-icon e-font-icon-svg e-fas-minus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span><h3 class=\"eael-accordion-tab-title\">Como a Integra\u00e7\u00e3o de Chamadas com Freshsales oferece click-to-call e registro autom\u00e1tico?<\/h3><svg aria-hidden=\"true\" class=\"fa-toggle e-font-icon-svg e-fas-angle-right\" viewBox=\"0 0 256 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M224.3 273l-136 136c-9.4 9.4-24.6 9.4-33.9 0l-22.6-22.6c-9.4-9.4-9.4-24.6 0-33.9l96.4-96.4-96.4-96.4c-9.4-9.4-9.4-24.6 0-33.9L54.3 103c9.4-9.4 24.6-9.4 33.9 0l136 136c9.5 9.4 9.5 24.6.1 34z\"><\/path><\/svg><\/div><div id=\"elementor-tab-content-1745\" class=\"eael-accordion-content clearfix\" data-tab=\"5\" aria-labelledby=\"como-a-integrao-de-chamadas-com-freshsales-oferece-click-to-call-e-registro-automtico\"><strong>Por meio de CTI, APIs ou conectores compat\u00edveis. A Integra\u00e7\u00e3o de Chamadas com Freshsales permite iniciar uma chamada a partir do contato, lead ou oportunidade, evitando redigita\u00e7\u00e3o e erros de discagem.<\/strong><br><br><strong>Nas chamadas recebidas, o n\u00famero pode localizar o cadastro e apresentar dados ao vendedor.<\/strong> Ao encerrar, hor\u00e1rio, dura\u00e7\u00e3o, respons\u00e1vel, notas e resultado podem ser adicionados ao hist\u00f3rico comercial, conforme a configura\u00e7\u00e3o.<br><br><strong>A VulcaNet valida o plano Freshworks, mapeia usu\u00e1rios e objetos do CRM e testa os eventos necess\u00e1rios para que o registro apoie o pipeline.<\/strong><\/div>\n\t\t\t\t\t<\/div><div class=\"eael-accordion-list\">\n\t\t\t\t\t<div id=\"como-funciona-a-integrao-de-chamadas-com-freshsales-para-contatos-e-oportunidades\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"6\" aria-controls=\"elementor-tab-content-1746\"><span class=\"eael-advanced-accordion-icon-closed\"><svg aria-hidden=\"true\" class=\"fa-accordion-icon e-font-icon-svg e-fas-plus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span><span class=\"eael-advanced-accordion-icon-opened\"><svg aria-hidden=\"true\" class=\"fa-accordion-icon e-font-icon-svg e-fas-minus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span><h3 class=\"eael-accordion-tab-title\">Como funciona a Integra\u00e7\u00e3o de Chamadas com Freshsales para contatos e oportunidades?<\/h3><svg aria-hidden=\"true\" class=\"fa-toggle e-font-icon-svg e-fas-angle-right\" viewBox=\"0 0 256 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M224.3 273l-136 136c-9.4 9.4-24.6 9.4-33.9 0l-22.6-22.6c-9.4-9.4-9.4-24.6 0-33.9l96.4-96.4-96.4-96.4c-9.4-9.4-9.4-24.6 0-33.9L54.3 103c9.4-9.4 24.6-9.4 33.9 0l136 136c9.5 9.4 9.5 24.6.1 34z\"><\/path><\/svg><\/div><div id=\"elementor-tab-content-1746\" class=\"eael-accordion-content clearfix\" data-tab=\"6\" aria-labelledby=\"como-funciona-a-integrao-de-chamadas-com-freshsales-para-contatos-e-oportunidades\"><strong>A integra\u00e7\u00e3o pesquisa o n\u00famero da chamada para localizar o contato, a empresa ou a oportunidade correspondente.<\/strong><br><br>Na <strong>Integra\u00e7\u00e3o de Chamadas com Freshsales<\/strong>, o vendedor pode receber a tela contextual, ligar com um clique e associar a conversa ao objeto comercial correto. Depois do atendimento, a telefonia pode registrar atividade, dura\u00e7\u00e3o, notas, resultado e pr\u00f3ximo passo, al\u00e9m de criar tarefas de acompanhamento conforme as automa\u00e7\u00f5es definidas.<br><br><strong>A VulcaNet mapeia campos, respons\u00e1veis e regras para evitar registros dispersos e manter o pipeline mais atualizado.<\/strong><\/div>\n\t\t\t\t\t<\/div><div class=\"eael-accordion-list\">\n\t\t\t\t\t<div id=\"a-telefonia-para-freshdesk-e-a-integrao-de-chamadas-com-freshsales-permitem-gravar-e-ouvir-chamadas\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"7\" aria-controls=\"elementor-tab-content-1747\"><span class=\"eael-advanced-accordion-icon-closed\"><svg aria-hidden=\"true\" class=\"fa-accordion-icon e-font-icon-svg e-fas-plus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span><span class=\"eael-advanced-accordion-icon-opened\"><svg aria-hidden=\"true\" class=\"fa-accordion-icon e-font-icon-svg e-fas-minus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span><h3 class=\"eael-accordion-tab-title\">A Telefonia para Freshdesk e a Integra\u00e7\u00e3o de Chamadas com Freshsales permitem gravar e ouvir chamadas?<\/h3><svg aria-hidden=\"true\" class=\"fa-toggle e-font-icon-svg e-fas-angle-right\" viewBox=\"0 0 256 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M224.3 273l-136 136c-9.4 9.4-24.6 9.4-33.9 0l-22.6-22.6c-9.4-9.4-9.4-24.6 0-33.9l96.4-96.4-96.4-96.4c-9.4-9.4-9.4-24.6 0-33.9L54.3 103c9.4-9.4 24.6-9.4 33.9 0l136 136c9.5 9.4 9.5 24.6.1 34z\"><\/path><\/svg><\/div><div id=\"elementor-tab-content-1747\" class=\"eael-accordion-content clearfix\" data-tab=\"7\" aria-labelledby=\"a-telefonia-para-freshdesk-e-a-integrao-de-chamadas-com-freshsales-permitem-gravar-e-ouvir-chamadas\"><strong>Sim, quando grava\u00e7\u00e3o e armazenamento fazem parte do escopo contratado e s\u00e3o compat\u00edveis com as plataformas.<\/strong><br><br>Na <strong>Telefonia para Freshdesk<\/strong>, a grava\u00e7\u00e3o pode ser vinculada ao ticket ou disponibilizada por refer\u00eancia; na <strong>Integra\u00e7\u00e3o de Chamadas com Freshsales<\/strong>, pode ficar associada \u00e0 atividade, contato ou oportunidade. O formato de acesso depende da arquitetura. A empresa deve definir finalidade, base legal, aviso quando aplic\u00e1vel, permiss\u00f5es, reten\u00e7\u00e3o, exporta\u00e7\u00e3o e exclus\u00e3o.<br><br><strong>A VulcaNet orienta a configura\u00e7\u00e3o t\u00e9cnica e documenta os controles previstos para apoiar a conformidade com a LGPD.<\/strong><\/div>\n\t\t\t\t\t<\/div><div class=\"eael-accordion-list\">\n\t\t\t\t\t<div id=\"quanto-custa-a-telefonia-para-freshdesk-com-integrao-de-chamadas-com-freshsales\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"8\" aria-controls=\"elementor-tab-content-1748\"><span class=\"eael-advanced-accordion-icon-closed\"><svg aria-hidden=\"true\" class=\"fa-accordion-icon e-font-icon-svg e-fas-plus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span><span class=\"eael-advanced-accordion-icon-opened\"><svg aria-hidden=\"true\" class=\"fa-accordion-icon e-font-icon-svg e-fas-minus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span><h3 class=\"eael-accordion-tab-title\">Quanto custa a Telefonia para Freshdesk com Integra\u00e7\u00e3o de Chamadas com Freshsales?<\/h3><svg aria-hidden=\"true\" class=\"fa-toggle e-font-icon-svg e-fas-angle-right\" viewBox=\"0 0 256 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M224.3 273l-136 136c-9.4 9.4-24.6 9.4-33.9 0l-22.6-22.6c-9.4-9.4-9.4-24.6 0-33.9l96.4-96.4-96.4-96.4c-9.4-9.4-9.4-24.6 0-33.9L54.3 103c9.4-9.4 24.6-9.4 33.9 0l136 136c9.5 9.4 9.5 24.6.1 34z\"><\/path><\/svg><\/div><div id=\"elementor-tab-content-1748\" class=\"eael-accordion-content clearfix\" data-tab=\"8\" aria-labelledby=\"quanto-custa-a-telefonia-para-freshdesk-com-integrao-de-chamadas-com-freshsales\"><strong>Os projetos da VulcaNet partem de R\\$499 por m\u00eas.<\/strong><br><br>O pre\u00e7o da <strong>Telefonia para Freshdesk<\/strong> com <strong>Integra\u00e7\u00e3o de Chamadas com Freshsales<\/strong> varia conforme usu\u00e1rios ou ramais, n\u00fameros, minutos, chamadas simult\u00e2neas, grava\u00e7\u00e3o, armazenamento, profundidade da integra\u00e7\u00e3o, implanta\u00e7\u00e3o e suporte. Tamb\u00e9m \u00e9 necess\u00e1rio confirmar as licen\u00e7as Freshworks e os planos compat\u00edveis, que podem ser contratados separadamente.<br><br><strong>A VulcaNet levanta o uso esperado e apresenta uma proposta com os componentes do custo total, permitindo comparar o investimento com telefonia nativa, licen\u00e7as internacionais ou servi\u00e7os fragmentados<\/strong>.<\/div>\n\t\t\t\t\t<\/div><div class=\"eael-accordion-list\">\n\t\t\t\t\t<div id=\"posso-portar-o-nmero-atual-para-a-telefonia-para-freshdesk\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"9\" aria-controls=\"elementor-tab-content-1749\"><span class=\"eael-advanced-accordion-icon-closed\"><svg aria-hidden=\"true\" class=\"fa-accordion-icon e-font-icon-svg e-fas-plus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span><span class=\"eael-advanced-accordion-icon-opened\"><svg aria-hidden=\"true\" class=\"fa-accordion-icon e-font-icon-svg e-fas-minus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span><h3 class=\"eael-accordion-tab-title\">Posso portar o n\u00famero atual para a Telefonia para Freshdesk?<\/h3><svg aria-hidden=\"true\" class=\"fa-toggle e-font-icon-svg e-fas-angle-right\" viewBox=\"0 0 256 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M224.3 273l-136 136c-9.4 9.4-24.6 9.4-33.9 0l-22.6-22.6c-9.4-9.4-9.4-24.6 0-33.9l96.4-96.4-96.4-96.4c-9.4-9.4-9.4-24.6 0-33.9L54.3 103c9.4-9.4 24.6-9.4 33.9 0l136 136c9.5 9.4 9.5 24.6.1 34z\"><\/path><\/svg><\/div><div id=\"elementor-tab-content-1749\" class=\"eael-accordion-content clearfix\" data-tab=\"9\" aria-labelledby=\"posso-portar-o-nmero-atual-para-a-telefonia-para-freshdesk\"><strong>Sim, desde que o n\u00famero seja eleg\u00edvel e permane\u00e7a dentro das regras aplic\u00e1veis \u00e0 sua \u00e1rea de registro.<\/strong><br><br>A <strong>Telefonia para Freshdesk<\/strong> pode incluir <strong>portabilidade assistida para preservar a identidade telef\u00f4nica<\/strong> da empresa, com configura\u00e7\u00e3o, janela de ativa\u00e7\u00e3o e testes de entrada e sa\u00edda. A <strong>Anatel prev\u00ea a conclus\u00e3o da portabilidade em at\u00e9 tr\u00eas dias \u00fateis<\/strong>, mas o projeto empresarial tamb\u00e9m considera integra\u00e7\u00e3o, URA, filas e conting\u00eancia.<br><br>Quando a portabilidade n\u00e3o for adequada, a <strong><a href=\"https:\/\/vulcanet.com.br\/diferenciais\/area-de-cobertura-e-atuacao\/\"><strong>VulcaNet oferece novos n\u00fameros em DDDs de todo o Brasil<\/strong><\/a>.<\/strong><\/div>\n\t\t\t\t\t<\/div><div class=\"eael-accordion-list\">\n\t\t\t\t\t<div id=\"quais-planos-do-freshdesk-e-freshsales-so-compatveis-com-integrao-de-telefonia\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"10\" aria-controls=\"elementor-tab-content-17410\"><span class=\"eael-advanced-accordion-icon-closed\"><svg aria-hidden=\"true\" class=\"fa-accordion-icon e-font-icon-svg e-fas-plus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span><span class=\"eael-advanced-accordion-icon-opened\"><svg aria-hidden=\"true\" class=\"fa-accordion-icon e-font-icon-svg e-fas-minus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span><h3 class=\"eael-accordion-tab-title\">Quais planos do Freshdesk e Freshsales s\u00e3o compat\u00edveis com integra\u00e7\u00e3o de telefonia?<\/h3><svg aria-hidden=\"true\" class=\"fa-toggle e-font-icon-svg e-fas-angle-right\" viewBox=\"0 0 256 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M224.3 273l-136 136c-9.4 9.4-24.6 9.4-33.9 0l-22.6-22.6c-9.4-9.4-9.4-24.6 0-33.9l96.4-96.4-96.4-96.4c-9.4-9.4-9.4-24.6 0-33.9L54.3 103c9.4-9.4 24.6-9.4 33.9 0l136 136c9.5 9.4 9.5 24.6.1 34z\"><\/path><\/svg><\/div><div id=\"elementor-tab-content-17410\" class=\"eael-accordion-content clearfix\" data-tab=\"10\" aria-labelledby=\"quais-planos-do-freshdesk-e-freshsales-so-compatveis-com-integrao-de-telefonia\"><strong>A compatibilidade varia conforme o produto, o plano, o m\u00e9todo de integra\u00e7\u00e3o e os recursos desejados.<\/strong><br><br>A <strong>Telefonia para Freshdesk<\/strong> pode depender de aplicativo, APIs, CTI ou disponibilidade de BYOT no plano Freshdesk Omni; o Freshsales e o Freshsales Suite tamb\u00e9m podem ter requisitos pr\u00f3prios para conectores e extens\u00f5es. Como essas condi\u00e7\u00f5es podem mudar, a valida\u00e7\u00e3o deve ocorrer diretamente na conta antes da contrata\u00e7\u00e3o.<br><br><strong>A VulcaNet verifica vers\u00f5es, permiss\u00f5es, usu\u00e1rios e funcionalidades necess\u00e1rias, evitando prometer click-to-call, grava\u00e7\u00e3o ou automa\u00e7\u00f5es que o plano atual n\u00e3o suporte.<\/strong><\/div>\n\t\t\t\t\t<\/div><div class=\"eael-accordion-list\">\n\t\t\t\t\t<div id=\"quais-benefcios-a-telefonia-integrada-traz-para-suporte-e-vendas\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"11\" aria-controls=\"elementor-tab-content-17411\"><span class=\"eael-advanced-accordion-icon-closed\"><svg aria-hidden=\"true\" class=\"fa-accordion-icon e-font-icon-svg e-fas-plus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span><span class=\"eael-advanced-accordion-icon-opened\"><svg aria-hidden=\"true\" class=\"fa-accordion-icon e-font-icon-svg e-fas-minus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span><h3 class=\"eael-accordion-tab-title\">Quais benef\u00edcios a telefonia integrada traz para suporte e vendas?<\/h3><svg aria-hidden=\"true\" class=\"fa-toggle e-font-icon-svg e-fas-angle-right\" viewBox=\"0 0 256 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M224.3 273l-136 136c-9.4 9.4-24.6 9.4-33.9 0l-22.6-22.6c-9.4-9.4-9.4-24.6 0-33.9l96.4-96.4-96.4-96.4c-9.4-9.4-9.4-24.6 0-33.9L54.3 103c9.4-9.4 24.6-9.4 33.9 0l136 136c9.5 9.4 9.5 24.6.1 34z\"><\/path><\/svg><\/div><div id=\"elementor-tab-content-17411\" class=\"eael-accordion-content clearfix\" data-tab=\"11\" aria-labelledby=\"quais-benefcios-a-telefonia-integrada-traz-para-suporte-e-vendas\"><strong>Os principais benef\u00edcios s\u00e3o produtividade, contexto e rastreabilidade.<\/strong><br><br>A <strong>Telefonia para Freshdesk<\/strong> <strong>reduz digita\u00e7\u00e3o com click-to-call<\/strong>, identifica o cliente e relaciona chamadas a tickets; a telefonia para Freshsales associa conversas e contatos, atividades e oportunidades. Chamadas perdidas podem gerar pend\u00eancias, enquanto grava\u00e7\u00f5es, notas e indicadores apoiam supervis\u00e3o e treinamento quando configurados. Ao compartilhar o hist\u00f3rico entre suporte e vendas, a empresa diminui silos e consolida\u00e7\u00f5es manuais.<br><br><strong>A VulcaNet adapta filas, roteamento e registros ao processo existente para transformar recursos telef\u00f4nicos em ganhos operacionais mensur\u00e1veis.<\/strong><\/div>\n\t\t\t\t\t<\/div><div class=\"eael-accordion-list\">\n\t\t\t\t\t<div id=\"quando-a-integrao-de-chamadas-com-freshsales-vale-a-pena-para-uma-empresa\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"12\" aria-controls=\"elementor-tab-content-17412\"><span class=\"eael-advanced-accordion-icon-closed\"><svg aria-hidden=\"true\" class=\"fa-accordion-icon e-font-icon-svg e-fas-plus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span><span class=\"eael-advanced-accordion-icon-opened\"><svg aria-hidden=\"true\" class=\"fa-accordion-icon e-font-icon-svg e-fas-minus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span><h3 class=\"eael-accordion-tab-title\">Quando a Integra\u00e7\u00e3o de Chamadas com Freshsales vale a pena para uma empresa?<\/h3><svg aria-hidden=\"true\" class=\"fa-toggle e-font-icon-svg e-fas-angle-right\" viewBox=\"0 0 256 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M224.3 273l-136 136c-9.4 9.4-24.6 9.4-33.9 0l-22.6-22.6c-9.4-9.4-9.4-24.6 0-33.9l96.4-96.4-96.4-96.4c-9.4-9.4-9.4-24.6 0-33.9L54.3 103c9.4-9.4 24.6-9.4 33.9 0l136 136c9.5 9.4 9.5 24.6.1 34z\"><\/path><\/svg><\/div><div id=\"elementor-tab-content-17412\" class=\"eael-accordion-content clearfix\" data-tab=\"12\" aria-labelledby=\"quando-a-integrao-de-chamadas-com-freshsales-vale-a-pena-para-uma-empresa\"><strong>Vale a pena quando a equipe realiza muitas chamadas, perde tempo alternando telas ou precisa acompanhar retornos e oportunidades com maior disciplina.<\/strong><br><br>A <strong>Integra\u00e7\u00e3o de Chamadas com Freshsales<\/strong> \u00e9 especialmente \u00fatil para SDRs, inside sales, contas, renova\u00e7\u00f5es, cobran\u00e7a e customer success. Click-to-call, identifica\u00e7\u00e3o do contato, registro autom\u00e1tico e tarefas de follow-up <strong>reduzem trabalho administrativo e mant\u00e9m o pipeline mais completo<\/strong>.<br><br><strong>A VulcaNet avalia volume, usu\u00e1rios, chamadas simult\u00e2neas, processo comercial e custo atual para indicar uma configura\u00e7\u00e3o proporcional, sem adicionar recursos que n\u00e3o contribuam par<\/strong>a a opera\u00e7\u00e3o.<\/div>\n\t\t\t\t\t<\/div><div class=\"eael-accordion-list\">\n\t\t\t\t\t<div id=\"o-que-est-includo-em-um-projeto-de-telefonia-integrada-ao-freshworks\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"13\" aria-controls=\"elementor-tab-content-17413\"><span class=\"eael-advanced-accordion-icon-closed\"><svg aria-hidden=\"true\" class=\"fa-accordion-icon e-font-icon-svg e-fas-plus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span><span class=\"eael-advanced-accordion-icon-opened\"><svg aria-hidden=\"true\" class=\"fa-accordion-icon e-font-icon-svg e-fas-minus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span><h3 class=\"eael-accordion-tab-title\">O que est\u00e1 inclu\u00eddo em um projeto de telefonia integrada ao Freshworks?<\/h3><svg aria-hidden=\"true\" class=\"fa-toggle e-font-icon-svg e-fas-angle-right\" viewBox=\"0 0 256 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M224.3 273l-136 136c-9.4 9.4-24.6 9.4-33.9 0l-22.6-22.6c-9.4-9.4-9.4-24.6 0-33.9l96.4-96.4-96.4-96.4c-9.4-9.4-9.4-24.6 0-33.9L54.3 103c9.4-9.4 24.6-9.4 33.9 0l136 136c9.5 9.4 9.5 24.6.1 34z\"><\/path><\/svg><\/div><div id=\"elementor-tab-content-17413\" class=\"eael-accordion-content clearfix\" data-tab=\"13\" aria-labelledby=\"o-que-est-includo-em-um-projeto-de-telefonia-integrada-ao-freshworks\"><strong>O escopo \u00e9 definido conforme a necessidade e deve aparecer claramente na proposta.<\/strong><br><br>Um projeto de <strong>Telefonia IP com Freshworks<\/strong> pode contemplar PABX Virtual, ramais, n\u00fameros, portabilidade assistida, SIP, URA, filas, grava\u00e7\u00e3o, CTI, click-to-call, automa\u00e7\u00f5es, implanta\u00e7\u00e3o, testes e suporte. Minutos, armazenamento, licen\u00e7as Freshworks e personaliza\u00e7\u00f5es precisam ser identificados como inclu\u00eddos ou cobrados separadamente.<br><br><strong>A VulcaNet faz o diagn\u00f3stico do ambiente e detalha o que ser\u00e1 entregue, os requisitos do cliente e as condi\u00e7\u00f5es de expans\u00e3o, dando mais previsibilidade \u00e0 contrata\u00e7\u00e3o empresarial.<\/strong><\/div>\n\t\t\t\t\t<\/div><div class=\"eael-accordion-list\">\n\t\t\t\t\t<div id=\"como-escolher-um-fornecedor-de-telefonia-para-freshdesk\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"14\" aria-controls=\"elementor-tab-content-17414\"><span class=\"eael-advanced-accordion-icon-closed\"><svg aria-hidden=\"true\" class=\"fa-accordion-icon e-font-icon-svg e-fas-plus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span><span class=\"eael-advanced-accordion-icon-opened\"><svg aria-hidden=\"true\" class=\"fa-accordion-icon e-font-icon-svg e-fas-minus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span><h3 class=\"eael-accordion-tab-title\">Como escolher um fornecedor de Telefonia para Freshdesk?<\/h3><svg aria-hidden=\"true\" class=\"fa-toggle e-font-icon-svg e-fas-angle-right\" viewBox=\"0 0 256 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M224.3 273l-136 136c-9.4 9.4-24.6 9.4-33.9 0l-22.6-22.6c-9.4-9.4-9.4-24.6 0-33.9l96.4-96.4-96.4-96.4c-9.4-9.4-9.4-24.6 0-33.9L54.3 103c9.4-9.4 24.6-9.4 33.9 0l136 136c9.5 9.4 9.5 24.6.1 34z\"><\/path><\/svg><\/div><div id=\"elementor-tab-content-17414\" class=\"eael-accordion-content clearfix\" data-tab=\"14\" aria-labelledby=\"como-escolher-um-fornecedor-de-telefonia-para-freshdesk\"><strong>Escolha um fornecedor que domine telefonia e integra\u00e7\u00e3o, n\u00e3o apenas a licen\u00e7a do aplicativo.<\/strong><br><br>Em <strong>Telefonia para Freshdesk<\/strong>, verifique experi\u00eancia B2B, valida\u00e7\u00e3o do plano Freshworks, profundidade do CTI, implanta\u00e7\u00e3o assistida, <a href=\"https:\/\/vulcanet.com.br\/diferenciais\/atendimento-personalizado-e-suporte-especializado\/\"><strong>suporte em portugu\u00eas<\/strong><\/a>, <strong>portabilidade<\/strong>, <strong>n\u00fameros por DDD<\/strong>, <strong>seguran\u00e7a<\/strong> e <strong>composi\u00e7\u00e3o do custo total<\/strong>. Pe\u00e7a tamb\u00e9m o desenho dos fluxos, crit\u00e9rios de teste e responsabilidades de cada parte.<br><br>A <strong>VulcaNet \u00e9<\/strong> <a href=\"https:\/\/vulcanet.com.br\/diferenciais\/operadora-de-telefonia-fixa-stfc-autorizada-pela-anatel\/\"><strong>operadora STFC autorizada pela Anatel<\/strong><\/a> e <strong>re\u00fane infraestrutura de telefonia<\/strong>, <strong>conectividade<\/strong> e <strong>nuvem para empresas<\/strong>, permitindo tratar integra\u00e7\u00e3o e continuidade operacional em um projeto coordenado.<\/div>\n\t\t\t\t\t<\/div><div class=\"eael-accordion-list\">\n\t\t\t\t\t<div id=\"qual-a-melhor-arquitetura-de-telefonia-para-uma-operao-freshworks\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"15\" aria-controls=\"elementor-tab-content-17415\"><span class=\"eael-advanced-accordion-icon-closed\"><svg aria-hidden=\"true\" class=\"fa-accordion-icon e-font-icon-svg e-fas-plus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span><span class=\"eael-advanced-accordion-icon-opened\"><svg aria-hidden=\"true\" class=\"fa-accordion-icon e-font-icon-svg e-fas-minus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span><h3 class=\"eael-accordion-tab-title\">Qual \u00e9 a melhor arquitetura de telefonia para uma opera\u00e7\u00e3o Freshworks?<\/h3><svg aria-hidden=\"true\" class=\"fa-toggle e-font-icon-svg e-fas-angle-right\" viewBox=\"0 0 256 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M224.3 273l-136 136c-9.4 9.4-24.6 9.4-33.9 0l-22.6-22.6c-9.4-9.4-9.4-24.6 0-33.9l96.4-96.4-96.4-96.4c-9.4-9.4-9.4-24.6 0-33.9L54.3 103c9.4-9.4 24.6-9.4 33.9 0l136 136c9.5 9.4 9.5 24.6.1 34z\"><\/path><\/svg><\/div><div id=\"elementor-tab-content-17415\" class=\"eael-accordion-content clearfix\" data-tab=\"15\" aria-labelledby=\"qual-a-melhor-arquitetura-de-telefonia-para-uma-operao-freshworks\"><strong>A melhor arquitetura \u00e9 a que atende volume, canais simult\u00e2neos, locais de trabalho, integra\u00e7\u00f5es e requisitos de continuidade sem complexidade desnecess\u00e1ria.<\/strong><br><br>A <strong>Telefonia IP com Freshworks<\/strong> pode combinar PABX Virtual, SIP Trunk, CTI, APIs, webhooks, softphones, telefones IP ou WebRTC. Equipes distribu\u00eddas podem exigir pol\u00edticas de rede e conting\u00eancia diferentes de uma central \u00fanica.<br><br><strong>A VulcaNet dimensiona internet, ramais, filas, URA, grava\u00e7\u00e3o, dispositivos e rotas conforme o cen\u00e1rio, testa chamadas reais e recomenda uma estrutura escal\u00e1vel para Freshdesk e Fre<\/strong>shsales.<\/div>\n\t\t\t\t\t<\/div><div class=\"eael-accordion-list\">\n\t\t\t\t\t<div id=\"o-que-fazer-se-o-plano-atual-do-freshdesk-ou-freshsales-no-aceitar-cti\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"16\" aria-controls=\"elementor-tab-content-17416\"><span class=\"eael-advanced-accordion-icon-closed\"><svg aria-hidden=\"true\" class=\"fa-accordion-icon e-font-icon-svg e-fas-plus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span><span class=\"eael-advanced-accordion-icon-opened\"><svg aria-hidden=\"true\" class=\"fa-accordion-icon e-font-icon-svg e-fas-minus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span><h3 class=\"eael-accordion-tab-title\">O que fazer se o plano atual do Freshdesk ou Freshsales n\u00e3o aceitar CTI?<\/h3><svg aria-hidden=\"true\" class=\"fa-toggle e-font-icon-svg e-fas-angle-right\" viewBox=\"0 0 256 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M224.3 273l-136 136c-9.4 9.4-24.6 9.4-33.9 0l-22.6-22.6c-9.4-9.4-9.4-24.6 0-33.9l96.4-96.4-96.4-96.4c-9.4-9.4-9.4-24.6 0-33.9L54.3 103c9.4-9.4 24.6-9.4 33.9 0l136 136c9.5 9.4 9.5 24.6.1 34z\"><\/path><\/svg><\/div><div id=\"elementor-tab-content-17416\" class=\"eael-accordion-content clearfix\" data-tab=\"16\" aria-labelledby=\"o-que-fazer-se-o-plano-atual-do-freshdesk-ou-freshsales-no-aceitar-cti\"><strong>\u00c9 necess\u00e1rio validar alternativas antes de iniciar a implanta\u00e7\u00e3o.<\/strong><br><br>Se o plano atual n\u00e3o disponibilizar CTI, APIs, aplicativo ou BYOT compat\u00edvel, a <strong>Telefonia para Freshdesk<\/strong> pode exigir atualiza\u00e7\u00e3o de plano, uso de conector aprovado ou ajuste no escopo. No Freshsales, algumas extens\u00f5es tamb\u00e9m restringem recursos a determinados planos.<br><br><strong>A VulcaNet verifica a conta e os objetivos de neg\u00f3cio, apresenta as op\u00e7\u00f5es vi\u00e1veis e separa custos Freshworks dos custos de telefonia.<\/strong> Essa an\u00e1lise <strong>evita contratar ramais e n\u00fameros antes de confirmar que click-to-call<\/strong>, registros e automa\u00e7\u00f5es poder\u00e3o funcionar como esperado.<\/div>\n\t\t\t\t\t<\/div><div class=\"eael-accordion-list\">\n\t\t\t\t\t<div id=\"como-evitar-custos-adicionais-inesperados-na-integrao-telefnica\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"17\" aria-controls=\"elementor-tab-content-17417\"><span class=\"eael-advanced-accordion-icon-closed\"><svg aria-hidden=\"true\" class=\"fa-accordion-icon e-font-icon-svg e-fas-plus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span><span class=\"eael-advanced-accordion-icon-opened\"><svg aria-hidden=\"true\" class=\"fa-accordion-icon e-font-icon-svg e-fas-minus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span><h3 class=\"eael-accordion-tab-title\">Como evitar custos adicionais inesperados na integra\u00e7\u00e3o telef\u00f4nica?<\/h3><svg aria-hidden=\"true\" class=\"fa-toggle e-font-icon-svg e-fas-angle-right\" viewBox=\"0 0 256 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M224.3 273l-136 136c-9.4 9.4-24.6 9.4-33.9 0l-22.6-22.6c-9.4-9.4-9.4-24.6 0-33.9l96.4-96.4-96.4-96.4c-9.4-9.4-9.4-24.6 0-33.9L54.3 103c9.4-9.4 24.6-9.4 33.9 0l136 136c9.5 9.4 9.5 24.6.1 34z\"><\/path><\/svg><\/div><div id=\"elementor-tab-content-17417\" class=\"eael-accordion-content clearfix\" data-tab=\"17\" aria-labelledby=\"como-evitar-custos-adicionais-inesperados-na-integrao-telefnica\"><strong>Exija uma proposta que apresente o custo total e as premissas de uso.<\/strong><br><br>Na <strong>Telefonia para Freshdesk<\/strong>, o or\u00e7amento deve separar ou identificar licen\u00e7as, ramais, n\u00fameros, portabilidade, minutos de entrada e sa\u00edda, grava\u00e7\u00e3o, armazenamento, implanta\u00e7\u00e3o, integra\u00e7\u00e3o, suporte, equipamentos e personaliza\u00e7\u00f5es. Tamb\u00e9m conv\u00e9m registrar limites de chamadas simult\u00e2neas e regras de reajuste ou expans\u00e3o.<br><br><strong>A VulcaNet dimensiona esses componentes a partir da opera\u00e7\u00e3o informada e esclarece o que est\u00e1 inclu\u00eddo ou depende de contrata\u00e7\u00e3o adicional, facilitando uma compara\u00e7\u00e3o comercial jus<\/strong>ta entre diferentes modelos.<\/div>\n\t\t\t\t\t<\/div><div class=\"eael-accordion-list\">\n\t\t\t\t\t<div id=\"-possvel-fazer-a-portabilidade-sem-interromper-o-atendimento-ou-perder-o-nmero\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"18\" aria-controls=\"elementor-tab-content-17418\"><span class=\"eael-advanced-accordion-icon-closed\"><svg aria-hidden=\"true\" class=\"fa-accordion-icon e-font-icon-svg e-fas-plus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span><span class=\"eael-advanced-accordion-icon-opened\"><svg aria-hidden=\"true\" class=\"fa-accordion-icon e-font-icon-svg e-fas-minus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span><h3 class=\"eael-accordion-tab-title\">\u00c9 poss\u00edvel fazer a portabilidade sem interromper o atendimento ou perder o n\u00famero?<\/h3><svg aria-hidden=\"true\" class=\"fa-toggle e-font-icon-svg e-fas-angle-right\" viewBox=\"0 0 256 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M224.3 273l-136 136c-9.4 9.4-24.6 9.4-33.9 0l-22.6-22.6c-9.4-9.4-9.4-24.6 0-33.9l96.4-96.4-96.4-96.4c-9.4-9.4-9.4-24.6 0-33.9L54.3 103c9.4-9.4 24.6-9.4 33.9 0l136 136c9.5 9.4 9.5 24.6.1 34z\"><\/path><\/svg><\/div><div id=\"elementor-tab-content-17418\" class=\"eael-accordion-content clearfix\" data-tab=\"18\" aria-labelledby=\"-possvel-fazer-a-portabilidade-sem-interromper-o-atendimento-ou-perder-o-nmero\"><strong>A portabilidade pode ser realizada com seguran\u00e7a quando o processo \u00e9 planejado e acompanhado corretamente.<\/strong><br><br>Na <strong>Telefonia para Freshdesk<\/strong>, a VulcaNet valida a elegibilidade e os dados da portabilidade, prepara previamente o PABX, homologa a integra\u00e7\u00e3o e testa chamadas de entrada e sa\u00edda, URA e filas antes da ativa\u00e7\u00e3o. A janela de migra\u00e7\u00e3o e os contatos respons\u00e1veis pelo acompanhamento tamb\u00e9m s\u00e3o definidos com anteced\u00eancia.<br><br><strong>Como operadora STFC autorizada pela Anatel, a VulcaNet conduz o processo e pode prever rotas ou procedimentos de conting\u00eancia conforme o projeto.<\/strong> Para <strong>preservar a numera\u00e7\u00e3o<\/strong>, o servi\u00e7o na <strong>operadora anterior n\u00e3o deve ser cancelado antes da conclus\u00e3o e da orienta\u00e7\u00e3o formal da portabilidade<\/strong>.<\/div>\n\t\t\t\t\t<\/div><div class=\"eael-accordion-list\">\n\t\t\t\t\t<div id=\"a-qualidade-das-chamadas-ser-estvel-com-a-internet-atual-da-empresa\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"19\" aria-controls=\"elementor-tab-content-17419\"><span class=\"eael-advanced-accordion-icon-closed\"><svg aria-hidden=\"true\" class=\"fa-accordion-icon e-font-icon-svg e-fas-plus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span><span class=\"eael-advanced-accordion-icon-opened\"><svg aria-hidden=\"true\" class=\"fa-accordion-icon e-font-icon-svg e-fas-minus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span><h3 class=\"eael-accordion-tab-title\">A qualidade das chamadas ser\u00e1 est\u00e1vel com a internet atual da empresa?<\/h3><svg aria-hidden=\"true\" class=\"fa-toggle e-font-icon-svg e-fas-angle-right\" viewBox=\"0 0 256 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M224.3 273l-136 136c-9.4 9.4-24.6 9.4-33.9 0l-22.6-22.6c-9.4-9.4-9.4-24.6 0-33.9l96.4-96.4-96.4-96.4c-9.4-9.4-9.4-24.6 0-33.9L54.3 103c9.4-9.4 24.6-9.4 33.9 0l136 136c9.5 9.4 9.5 24.6.1 34z\"><\/path><\/svg><\/div><div id=\"elementor-tab-content-17419\" class=\"eael-accordion-content clearfix\" data-tab=\"19\" aria-labelledby=\"a-qualidade-das-chamadas-ser-estvel-com-a-internet-atual-da-empresa\"><strong>Depende da capacidade e da configura\u00e7\u00e3o da rede atual.<\/strong><br><br>A <strong>Telefonia para Freshdesk<\/strong> usa voz sobre IP e precisa de banda adequada, baixa perda de pacotes, lat\u00eancia controlada, estabilidade e prioriza\u00e7\u00e3o do tr\u00e1fego de voz, especialmente com muitas chamadas simult\u00e2neas ou home office. Wi-Fi, roteadores, links e dispositivos tamb\u00e9m influenciam a experi\u00eancia.<br><br><strong>A VulcaNet avalia conectividade, rede local, quantidade de ramais, codecs e op\u00e7\u00f5es de conting\u00eancia antes da ativa\u00e7\u00e3o.<\/strong> Se houver limita\u00e7\u00f5es, a empresa recebe recomenda\u00e7\u00f5es para adequar a infraestrutura em vez de depender apenas de uma promessa gen\u00e9rica de qualidade.<\/div>\n\t\t\t\t\t<\/div><div class=\"eael-accordion-list\">\n\t\t\t\t\t<div id=\"como-gravaes-e-histricos-so-protegidos-segundo-a-lgpd\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"20\" aria-controls=\"elementor-tab-content-17420\"><span class=\"eael-advanced-accordion-icon-closed\"><svg aria-hidden=\"true\" class=\"fa-accordion-icon e-font-icon-svg e-fas-plus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span><span class=\"eael-advanced-accordion-icon-opened\"><svg aria-hidden=\"true\" class=\"fa-accordion-icon e-font-icon-svg e-fas-minus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span><h3 class=\"eael-accordion-tab-title\">Como grava\u00e7\u00f5es e hist\u00f3ricos s\u00e3o protegidos segundo a LGPD?<\/h3><svg aria-hidden=\"true\" class=\"fa-toggle e-font-icon-svg e-fas-angle-right\" viewBox=\"0 0 256 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M224.3 273l-136 136c-9.4 9.4-24.6 9.4-33.9 0l-22.6-22.6c-9.4-9.4-9.4-24.6 0-33.9l96.4-96.4-96.4-96.4c-9.4-9.4-9.4-24.6 0-33.9L54.3 103c9.4-9.4 24.6-9.4 33.9 0l136 136c9.5 9.4 9.5 24.6.1 34z\"><\/path><\/svg><\/div><div id=\"elementor-tab-content-17420\" class=\"eael-accordion-content clearfix\" data-tab=\"20\" aria-labelledby=\"como-gravaes-e-histricos-so-protegidos-segundo-a-lgpd\"><strong>A prote\u00e7\u00e3o exige medidas t\u00e9cnicas, contratuais e organizacionais definidas para a finalidade do tratamento.<\/strong><br><br>Na <strong>Telefonia para Freshdesk<\/strong>, grava\u00e7\u00f5es, n\u00fameros, notas e hist\u00f3ricos podem conter dados pessoais; por isso, a empresa deve estabelecer base legal, transpar\u00eancia, perfis de acesso, autentica\u00e7\u00e3o, logs, reten\u00e7\u00e3o, exporta\u00e7\u00e3o, exclus\u00e3o e resposta a incidentes. Criptografia em tr\u00e2nsito e em repouso, quando aplic\u00e1vel \u00e0 arquitetura, tamb\u00e9m deve ser verificada e documentada.<br><br><strong>A VulcaNet alinha responsabilidades entre cliente e fornecedores, configura os controles contratados e apoia a implanta\u00e7\u00e3o conforme os requisitos de seguran\u00e7a e LGPD informados pel<\/strong>a empresa.<\/div>\n\t\t\t\t\t<\/div><div class=\"eael-accordion-list\">\n\t\t\t\t\t<div id=\"o-que-acontece-com-chamadas-perdidas-no-freshdesk-e-no-freshsales\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"21\" aria-controls=\"elementor-tab-content-17421\"><span class=\"eael-advanced-accordion-icon-closed\"><svg aria-hidden=\"true\" class=\"fa-accordion-icon e-font-icon-svg e-fas-plus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span><span class=\"eael-advanced-accordion-icon-opened\"><svg aria-hidden=\"true\" class=\"fa-accordion-icon e-font-icon-svg e-fas-minus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span><h3 class=\"eael-accordion-tab-title\">O que acontece com chamadas perdidas no Freshdesk e no Freshsales?<\/h3><svg aria-hidden=\"true\" class=\"fa-toggle e-font-icon-svg e-fas-angle-right\" viewBox=\"0 0 256 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M224.3 273l-136 136c-9.4 9.4-24.6 9.4-33.9 0l-22.6-22.6c-9.4-9.4-9.4-24.6 0-33.9l96.4-96.4-96.4-96.4c-9.4-9.4-9.4-24.6 0-33.9L54.3 103c9.4-9.4 24.6-9.4 33.9 0l136 136c9.5 9.4 9.5 24.6.1 34z\"><\/path><\/svg><\/div><div id=\"elementor-tab-content-17421\" class=\"eael-accordion-content clearfix\" data-tab=\"21\" aria-labelledby=\"o-que-acontece-com-chamadas-perdidas-no-freshdesk-e-no-freshsales\"><strong>Elas podem virar a\u00e7\u00f5es rastre\u00e1veis em vez de permanecerem apenas no hist\u00f3rico telef\u00f4nico.<\/strong><br><br>Na <strong>Telefonia para Freshdesk<\/strong>, uma chamada n\u00e3o atendida pode criar ticket, evento ou pend\u00eancia para o grupo respons\u00e1vel. Na telefonia para Freshsales, a mesma ocorr\u00eancia pode gerar tarefa de retorno ligada ao contato ou \u00e0 oportunidade. As regras devem evitar duplicidades e definir prazo, respons\u00e1vel e tratamento para n\u00fameros desconhecidos.<br><br><strong>A VulcaNet configura os eventos conforme o fluxo das equipes, ajudando suporte e vendas a acompanhar retornos sem depender de planilhas ou anota\u00e7\u00f5es pessoais.<\/strong><\/div>\n\t\t\t\t\t<\/div><div class=\"eael-accordion-list\">\n\t\t\t\t\t<div id=\"como-a-integrao-trata-clientes-no-cadastrados-e-nmeros-duplicados\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"22\" aria-controls=\"elementor-tab-content-17422\"><span class=\"eael-advanced-accordion-icon-closed\"><svg aria-hidden=\"true\" class=\"fa-accordion-icon e-font-icon-svg e-fas-plus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span><span class=\"eael-advanced-accordion-icon-opened\"><svg aria-hidden=\"true\" class=\"fa-accordion-icon e-font-icon-svg e-fas-minus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span><h3 class=\"eael-accordion-tab-title\">Como a integra\u00e7\u00e3o trata clientes n\u00e3o cadastrados e n\u00fameros duplicados?<\/h3><svg aria-hidden=\"true\" class=\"fa-toggle e-font-icon-svg e-fas-angle-right\" viewBox=\"0 0 256 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M224.3 273l-136 136c-9.4 9.4-24.6 9.4-33.9 0l-22.6-22.6c-9.4-9.4-9.4-24.6 0-33.9l96.4-96.4-96.4-96.4c-9.4-9.4-9.4-24.6 0-33.9L54.3 103c9.4-9.4 24.6-9.4 33.9 0l136 136c9.5 9.4 9.5 24.6.1 34z\"><\/path><\/svg><\/div><div id=\"elementor-tab-content-17422\" class=\"eael-accordion-content clearfix\" data-tab=\"22\" aria-labelledby=\"como-a-integrao-trata-clientes-no-cadastrados-e-nmeros-duplicados\"><strong>As regras de identifica\u00e7\u00e3o devem prever esses cen\u00e1rios antes da ativa\u00e7\u00e3o.<\/strong><br><br>No <strong>CTI para Freshdesk<\/strong>, um n\u00famero desconhecido pode abrir um ticket sem cliente associado ou iniciar um cadastro para valida\u00e7\u00e3o, conforme o processo definido. Quando existem registros duplicados, a integra\u00e7\u00e3o pode aplicar crit\u00e9rios de pesquisa e apresentar op\u00e7\u00f5es ao atendente, dependendo dos recursos dispon\u00edveis. O mesmo cuidado vale para contatos e oportunidades no Freshsales.<br><br><strong>A VulcaNet mapeia exce\u00e7\u00f5es, campos obrigat\u00f3rios e pol\u00edticas de deduplica\u00e7\u00e3o para reduzir associa\u00e7\u00f5es incorretas e preservar a confiabilidade do hist\u00f3rico.<\/strong><\/div>\n\t\t\t\t\t<\/div><div class=\"eael-accordion-list\">\n\t\t\t\t\t<div id=\"quanto-tempo-leva-para-implantar-a-integrao-de-chamadas-com-freshsales\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"23\" aria-controls=\"elementor-tab-content-17423\"><span class=\"eael-advanced-accordion-icon-closed\"><svg aria-hidden=\"true\" class=\"fa-accordion-icon e-font-icon-svg e-fas-plus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span><span class=\"eael-advanced-accordion-icon-opened\"><svg aria-hidden=\"true\" class=\"fa-accordion-icon e-font-icon-svg e-fas-minus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span><h3 class=\"eael-accordion-tab-title\">Quanto tempo leva para implantar a Integra\u00e7\u00e3o de Chamadas com Freshsales?<\/h3><svg aria-hidden=\"true\" class=\"fa-toggle e-font-icon-svg e-fas-angle-right\" viewBox=\"0 0 256 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M224.3 273l-136 136c-9.4 9.4-24.6 9.4-33.9 0l-22.6-22.6c-9.4-9.4-9.4-24.6 0-33.9l96.4-96.4-96.4-96.4c-9.4-9.4-9.4-24.6 0-33.9L54.3 103c9.4-9.4 24.6-9.4 33.9 0l136 136c9.5 9.4 9.5 24.6.1 34z\"><\/path><\/svg><\/div><div id=\"elementor-tab-content-17423\" class=\"eael-accordion-content clearfix\" data-tab=\"23\" aria-labelledby=\"quanto-tempo-leva-para-implantar-a-integrao-de-chamadas-com-freshsales\"><strong>O prazo varia conforme a complexidade, o plano Freshworks, a quantidade de usu\u00e1rios, as automa\u00e7\u00f5es, a portabilidade e a prontid\u00e3o da rede.<\/strong><br><br>A <strong>Integra\u00e7\u00e3o de Chamadas com Freshsales<\/strong> normalmente envolve diagn\u00f3stico, desenho do fluxo, valida\u00e7\u00e3o de acesso, configura\u00e7\u00e3o de CTI e PABX, mapeamento de ramais, testes, treinamento e ativa\u00e7\u00e3o. Integra\u00e7\u00f5es personalizadas ou m\u00faltiplas equipes exigem mais homologa\u00e7\u00e3o do que um fluxo b\u00e1sico.<br><br><strong>A VulcaNet apresenta o cronograma ap\u00f3s avaliar depend\u00eancias do cliente e evita prometer implanta\u00e7\u00e3o em minutos quando existem migra\u00e7\u00e3o, grava\u00e7\u00e3o, filas ou regras comerciais relevan<\/strong>tes.<\/div>\n\t\t\t\t\t<\/div><div class=\"eael-accordion-list\">\n\t\t\t\t\t<div id=\"empresas-com-alto-volume-de-chamadas-ativas-precisam-usar-o-prefixo-0303\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"24\" aria-controls=\"elementor-tab-content-17424\"><span class=\"eael-advanced-accordion-icon-closed\"><svg aria-hidden=\"true\" class=\"fa-accordion-icon e-font-icon-svg e-fas-plus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span><span class=\"eael-advanced-accordion-icon-opened\"><svg aria-hidden=\"true\" class=\"fa-accordion-icon e-font-icon-svg e-fas-minus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span><h3 class=\"eael-accordion-tab-title\">Empresas com alto volume de chamadas ativas precisam usar o prefixo 0303?<\/h3><svg aria-hidden=\"true\" class=\"fa-toggle e-font-icon-svg e-fas-angle-right\" viewBox=\"0 0 256 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M224.3 273l-136 136c-9.4 9.4-24.6 9.4-33.9 0l-22.6-22.6c-9.4-9.4-9.4-24.6 0-33.9l96.4-96.4-96.4-96.4c-9.4-9.4-9.4-24.6 0-33.9L54.3 103c9.4-9.4 24.6-9.4 33.9 0l136 136c9.5 9.4 9.5 24.6.1 34z\"><\/path><\/svg><\/div><div id=\"elementor-tab-content-17424\" class=\"eael-accordion-content clearfix\" data-tab=\"24\" aria-labelledby=\"empresas-com-alto-volume-de-chamadas-ativas-precisam-usar-o-prefixo-0303\"><strong>N\u00e3o necessariamente. Desde 14 de agosto de 2025, a Anatel tornou facultativo o uso do prefixo 0303, portanto a exig\u00eancia n\u00e3o deve ser tratada como universal para toda opera\u00e7\u00e3o de vendas.<\/strong><br><br>Entretanto, grandes chamadores que originam mais de 500 mil chamadas mensais por prestadora est\u00e3o sujeitos aos procedimentos vigentes de autentica\u00e7\u00e3o de chamadas. Em projetos de <strong>Chamadas de Vendas no Freshsales<\/strong>, a VulcaNet avalia volume, identifica\u00e7\u00e3o da origem e regras atuais antes de definir a numera\u00e7\u00e3o. Essa an\u00e1lise <strong>ajuda a reduzir riscos de bloqueio<\/strong>, classifica\u00e7\u00e3o como spam e inadequa\u00e7\u00e3o regulat\u00f3ria.<\/div>\n\t\t\t\t\t<\/div><div class=\"eael-accordion-list\">\n\t\t\t\t\t<div id=\"como-a-telefonia-para-freshdesk-pode-apoiar-processos-de-itsm-e-esm\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"25\" aria-controls=\"elementor-tab-content-17425\"><span class=\"eael-advanced-accordion-icon-closed\"><svg aria-hidden=\"true\" class=\"fa-accordion-icon e-font-icon-svg e-fas-plus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span><span class=\"eael-advanced-accordion-icon-opened\"><svg aria-hidden=\"true\" class=\"fa-accordion-icon e-font-icon-svg e-fas-minus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span><h3 class=\"eael-accordion-tab-title\">Como a Telefonia para Freshdesk pode apoiar processos de ITSM e ESM?<\/h3><svg aria-hidden=\"true\" class=\"fa-toggle e-font-icon-svg e-fas-angle-right\" viewBox=\"0 0 256 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M224.3 273l-136 136c-9.4 9.4-24.6 9.4-33.9 0l-22.6-22.6c-9.4-9.4-9.4-24.6 0-33.9l96.4-96.4-96.4-96.4c-9.4-9.4-9.4-24.6 0-33.9L54.3 103c9.4-9.4 24.6-9.4 33.9 0l136 136c9.5 9.4 9.5 24.6.1 34z\"><\/path><\/svg><\/div><div id=\"elementor-tab-content-17425\" class=\"eael-accordion-content clearfix\" data-tab=\"25\" aria-labelledby=\"como-a-telefonia-para-freshdesk-pode-apoiar-processos-de-itsm-e-esm\"><strong>A Telefonia para Freshdesk pode integrar chamadas a tickets e fluxos de atendimento que a empresa j\u00e1 utilize para suporte interno, facilitando o registro, o hist\u00f3rico e a rastreabilidade das intera\u00e7\u00f5es.<\/strong><br><br>Para opera\u00e7\u00f5es estruturadas de ITSM e ESM, a Freshworks oferece o Freshservice, com recursos espec\u00edficos para gest\u00e3o de incidentes, problemas, mudan\u00e7as, ativos, cat\u00e1logo de servi\u00e7os e atendimento a \u00e1reas como TI, RH e Jur\u00eddico.<br><br><strong>A VulcaNet avalia o processo, a plataforma e os recursos necess\u00e1rios para definir a integra\u00e7\u00e3o de telefonia mais adequada a cada opera\u00e7\u00e3o.<\/strong><\/div>\n\t\t\t\t\t<\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/section>\n\t\t<section data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-326ba0b6 e-con-full sect-container sect-ref-estrat e-flex e-con e-parent\" data-id=\"326ba0b6\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;gradient&quot;}\">\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-7607527a e-con-full e-flex e-con e-child\" data-id=\"7607527a\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2940fa5a toc-exclude elementor-widget elementor-widget-heading\" data-id=\"2940fa5a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">A VulcaNet <b>desenvolve solu\u00e7\u00f5es como Telefonia para Freshdesk para sua empresa<\/b>. <br>Fale com um consultor.<\/h3>\t\t\t\t<\/div>\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-adab29b e-con-full e-flex e-con e-child\" data-id=\"adab29b\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-3fc4ec94 elementor-widget elementor-widget-button\" data-id=\"3fc4ec94\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"#vendas\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Quero Contratar<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-864c786 elementor-widget elementor-widget-button\" data-id=\"864c786\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"#canais\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Quero Revender<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Telefonia para Freshdesk integrada ao atendimento e ao CRM Freshsales para realizar e receber chamadas, registrar intera\u00e7\u00f5es automaticamente e manter o hist\u00f3rico de clientes organizado. Integra\u00e7\u00e3o de Chamadas com Freshdesk e Freshsales com mais produtividade, controle e efici\u00eancia para equipes de suporte e vendas. Fale com um especialista da VulcaNet e consiga a melhor integra\u00e7\u00e3o para sua opera\u00e7\u00e3o.<\/p>\n","protected":false},"author":17,"featured_media":20690,"parent":20514,"menu_order":0,"template":"","format":"standard","meta":{"_acf_changed":false,"_page_generator_pro_exclude":false,"_page_generator_pro_group":0,"_page_generator_pro_index":0,"footnotes":""},"solucoes_categorias":[558],"solucoes_tags":[565,576,583],"class_list":["post-20575","solucoes","type-solucoes","status-publish","format-standard","has-post-thumbnail","hentry","solucoes_categorias-help-desk","solucoes_tags-atendimento-ao-cliente","solucoes_tags-inbound","solucoes_tags-integracion-de-sistemas"],"acf":[],"_links":{"self":[{"href":"https:\/\/vulcanet.com.br\/es\/wp-json\/wp\/v2\/solucoes\/20575","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/vulcanet.com.br\/es\/wp-json\/wp\/v2\/solucoes"}],"about":[{"href":"https:\/\/vulcanet.com.br\/es\/wp-json\/wp\/v2\/types\/solucoes"}],"author":[{"embeddable":true,"href":"https:\/\/vulcanet.com.br\/es\/wp-json\/wp\/v2\/users\/17"}],"version-history":[{"count":10,"href":"https:\/\/vulcanet.com.br\/es\/wp-json\/wp\/v2\/solucoes\/20575\/revisions"}],"predecessor-version":[{"id":21361,"href":"https:\/\/vulcanet.com.br\/es\/wp-json\/wp\/v2\/solucoes\/20575\/revisions\/21361"}],"up":[{"embeddable":true,"href":"https:\/\/vulcanet.com.br\/es\/wp-json\/wp\/v2\/solucoes\/20514"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/vulcanet.com.br\/es\/wp-json\/wp\/v2\/media\/20690"}],"wp:attachment":[{"href":"https:\/\/vulcanet.com.br\/es\/wp-json\/wp\/v2\/media?parent=20575"}],"wp:term":[{"taxonomy":"solucoes_categorias","embeddable":true,"href":"https:\/\/vulcanet.com.br\/es\/wp-json\/wp\/v2\/solucoes_categorias?post=20575"},{"taxonomy":"solucoes_tags","embeddable":true,"href":"https:\/\/vulcanet.com.br\/es\/wp-json\/wp\/v2\/solucoes_tags?post=20575"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}