{"id":20566,"date":"2026-09-15T18:21:44","date_gmt":"2026-09-15T21:21:44","guid":{"rendered":"https:\/\/vulcanet.com.br\/?post_type=solucoes&#038;p=20566"},"modified":"2026-10-16T15:11:39","modified_gmt":"2026-10-16T18:11:39","slug":"oracle-cx-sales","status":"publish","type":"solucoes","link":"https:\/\/vulcanet.com.br\/es\/soluciones\/telefonia\/crm\/oracle-cx-sales\/","title":{"rendered":"Telefonia para Oracle CX Sales"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"20566\" class=\"elementor elementor-20566\" data-elementor-post-type=\"solucoes\">\n\t\t\t\t<section data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-5c915233 e-con-full sect-container sect-ref-estrat e-flex e-con e-parent\" data-id=\"5c915233\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;gradient&quot;}\">\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-648fd933 e-con-full e-flex e-con e-child\" data-id=\"648fd933\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4e1189ba toc-exclude elementor-widget elementor-widget-heading\" data-id=\"4e1189ba\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">A VulcaNet <strong>gera valor duradouro<\/strong>, traz prosperidade.<\/h3>\t\t\t\t<\/div>\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-792ffaf5 e-con-full e-flex e-con e-child\" data-id=\"792ffaf5\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-76cea482 elementor-widget elementor-widget-button\" data-id=\"76cea482\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"#vendas\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Agendar Demonstra\u00e7\u00e3o<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1522375c elementor-widget elementor-widget-button\" data-id=\"1522375c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"#canais\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Ver Vantagens para Revenda<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/section>\n\t\t<section data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-222b4303 e-con-full sect-container sect-container-a e-flex e-con e-parent\" data-id=\"222b4303\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-46fa32b5 sect-content e-flex e-con-boxed e-con e-child\" data-id=\"46fa32b5\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-7b0f2e85 e-con-full e-flex e-con e-child\" data-id=\"7b0f2e85\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-3a0cc2da elementor-widget elementor-widget-image\" data-id=\"3a0cc2da\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"768\" height=\"512\" src=\"https:\/\/vulcanet.com.br\/wp-content\/uploads\/2026\/09\/telefonia-para-oracle-cx-sales-1-o-que-e-telefonia-para-oracle-cx-sales-para-empresas-vulcanet-0.webp\" class=\"attachment-full size-full wp-image-21229\" alt=\"Executivo usando Telefonia para Oracle CX Sales integrada aos registros comerciais\" srcset=\"https:\/\/vulcanet.com.br\/wp-content\/uploads\/2026\/09\/telefonia-para-oracle-cx-sales-1-o-que-e-telefonia-para-oracle-cx-sales-para-empresas-vulcanet-0.webp 768w, https:\/\/vulcanet.com.br\/wp-content\/uploads\/2026\/09\/telefonia-para-oracle-cx-sales-1-o-que-e-telefonia-para-oracle-cx-sales-para-empresas-vulcanet-0-300x200.webp 300w\" sizes=\"(max-width: 768px) 100vw, 768px\" title=\"\">\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-66531fda e-con-full e-flex e-con e-child\" data-id=\"66531fda\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-b7c17b6 elementor-widget elementor-widget-heading\" data-id=\"b7c17b6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">O que \u00e9 Telefonia para Oracle CX Sales para empresas?\n<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4c6085d2 elementor-widget elementor-widget-text-editor\" data-id=\"4c6085d2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p><strong>A Telefonia para Oracle CX Sales \u00e9 a conex\u00e3o da telefonia empresarial com o ambiente comercial da Oracle para organizar cada intera\u00e7\u00e3o por voz.<\/strong><\/p><p>Um <a href=\"https:\/\/vulcanet.com.br\/solucoes\/telefonia\/pabx-virtual\/\"><strong>PABX Integrado ao Oracle Sales<\/strong><\/a> pode associar chamadas a contas, contatos, leads e oportunidades relevantes. Assim, os vendedores consultam o hist\u00f3rico comercial <strong>sem depender de anota\u00e7\u00f5es dispersas ou da mem\u00f3ria de outros profissionais<\/strong>. O projeto pode atender <strong>Oracle Sales<\/strong>, <strong>Oracle Sales Cloud<\/strong> ou <strong>Oracle Fusion Cloud Sales<\/strong>, conforme a configura\u00e7\u00e3o dispon\u00edvel.<\/p><p>Como vers\u00f5es, interfaces e conectores possuem requisitos diferentes, a compatibilidade precisa ser confirmada antes da contrata\u00e7\u00e3o. <strong>A VulcaNet avalia esse ambiente e define a integra\u00e7\u00e3o adequada para reduzir riscos t\u00e9cnicos e preservar o fluxo comercial<\/strong>.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-35b7e9a9 e-con-full e-flex e-con e-child\" data-id=\"35b7e9a9\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-37c4ad72 elementor-widget elementor-widget-button\" data-id=\"37c4ad72\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"#vendas\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Contratar Integra\u00e7\u00e3o<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-208d2842 elementor-widget elementor-widget-button\" data-id=\"208d2842\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"#canais\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Revender Integra\u00e7\u00e3o<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/section>\n\t\t<section data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-2ffa7f56 e-con-full sect-container sect-container-b e-flex e-con e-parent\" data-id=\"2ffa7f56\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-6e7f2e7f sect-content e-flex e-con-boxed e-con e-child\" data-id=\"6e7f2e7f\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-71c153ad e-con-full e-flex e-con e-child\" data-id=\"71c153ad\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2c65b3e3 elementor-widget elementor-widget-image\" data-id=\"2c65b3e3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"768\" height=\"512\" src=\"https:\/\/vulcanet.com.br\/wp-content\/uploads\/2026\/09\/telefonia-para-oracle-cx-sales-2-integracao-cti-para-oracle-cx-sales-ou-telefonia-separada-do-crm-qual-e-a-diferenca-vulcanet-0.webp\" class=\"attachment-full size-full wp-image-21230\" alt=\"Compara\u00e7\u00e3o entre Integra\u00e7\u00e3o CTI para Oracle CX Sales e telefonia separada\" srcset=\"https:\/\/vulcanet.com.br\/wp-content\/uploads\/2026\/09\/telefonia-para-oracle-cx-sales-2-integracao-cti-para-oracle-cx-sales-ou-telefonia-separada-do-crm-qual-e-a-diferenca-vulcanet-0.webp 768w, https:\/\/vulcanet.com.br\/wp-content\/uploads\/2026\/09\/telefonia-para-oracle-cx-sales-2-integracao-cti-para-oracle-cx-sales-ou-telefonia-separada-do-crm-qual-e-a-diferenca-vulcanet-0-300x200.webp 300w\" sizes=\"(max-width: 768px) 100vw, 768px\" title=\"\">\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-7190fbeb e-con-full e-flex e-con e-child\" data-id=\"7190fbeb\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-42818647 elementor-widget elementor-widget-heading\" data-id=\"42818647\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Integra\u00e7\u00e3o CTI para Oracle CX Sales ou telefonia separada do CRM: qual \u00e9 a diferen\u00e7a?\n<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7d85ca6a elementor-widget elementor-widget-text-editor\" data-id=\"7d85ca6a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p><strong>A <a href=\"https:\/\/vulcanet.com.br\/solucoes\/telefonia\/integracao-cti\/\"><strong>Integra\u00e7\u00e3o CTI para Oracle CX Sales<\/strong><\/a> reduz etapas operacionais que atrasam contatos e aumentam o risco de registros incompletos.<\/strong><\/p><p>Na telefonia separada, o vendedor copia n\u00fameros, troca de tela e documenta manualmente cada conversa realizada. Com o <strong>Click-to-Call no Oracle CX Sales<\/strong>, a discagem, a identifica\u00e7\u00e3o e o registro entram no contexto do <a href=\"https:\/\/vulcanet.com.br\/solucoes\/telefonia\/crm\/\"><strong>CRM<\/strong><\/a>. Esse fluxo concentra informa\u00e7\u00f5es comerciais e <strong>facilita a continuidade das oportunidades por vendedores<\/strong>, gestores e outras \u00e1reas.<\/p><p>Quando h\u00e1 compatibilidade t\u00e9cnica, a empresa pode aproveitar seu PABX, seus n\u00fameros ou sua operadora atual. Nesse cen\u00e1rio, <strong>a VulcaNet analisa essa estrutura antes da implanta\u00e7\u00e3o para evitar substitui\u00e7\u00f5es desnecess\u00e1rias e dimensionar o conector corretamente<\/strong>.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-38277f8e e-con-full e-flex e-con e-child\" data-id=\"38277f8e\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2b5e558 elementor-widget elementor-widget-button\" data-id=\"2b5e558\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"#vendas\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Comparar com Vendas<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-47fa255d elementor-widget elementor-widget-button\" data-id=\"47fa255d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"#canais\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Comparar com Parcerias<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/section>\n\t\t<section data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-32317075 e-con-full sect-container sect-container-a e-flex e-con e-parent\" data-id=\"32317075\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-1639e616 sect-content e-flex e-con-boxed e-con e-child\" data-id=\"1639e616\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-7949cf10 e-con-full e-flex e-con e-child\" data-id=\"7949cf10\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-8b6a539 elementor-widget elementor-widget-image\" data-id=\"8b6a539\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"768\" height=\"512\" src=\"https:\/\/vulcanet.com.br\/wp-content\/uploads\/2026\/09\/telefonia-para-oracle-cx-sales-3-como-funciona-a-telefonia-para-oracle-cx-sales-no-dia-a-dia-vulcanet-0.webp\" class=\"attachment-full size-full wp-image-21231\" alt=\"Vendedora operando Telefonia para Oracle CX Sales durante atendimento comercial\" srcset=\"https:\/\/vulcanet.com.br\/wp-content\/uploads\/2026\/09\/telefonia-para-oracle-cx-sales-3-como-funciona-a-telefonia-para-oracle-cx-sales-no-dia-a-dia-vulcanet-0.webp 768w, https:\/\/vulcanet.com.br\/wp-content\/uploads\/2026\/09\/telefonia-para-oracle-cx-sales-3-como-funciona-a-telefonia-para-oracle-cx-sales-no-dia-a-dia-vulcanet-0-300x200.webp 300w\" sizes=\"(max-width: 768px) 100vw, 768px\" title=\"\">\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-559154f5 e-con-full e-flex e-con e-child\" data-id=\"559154f5\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-73bb4784 elementor-widget elementor-widget-heading\" data-id=\"73bb4784\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Como funciona a Telefonia para Oracle CX Sales no dia a dia?\n<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-15a98ef3 elementor-widget elementor-widget-text-editor\" data-id=\"15a98ef3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p><strong>A Telefonia para Oracle CX Sales transforma a chamada em uma etapa rastre\u00e1vel da rotina comercial, desde a discagem at\u00e9 o acompanhamento.<\/strong><\/p><p>O vendedor clica no telefone de uma conta, contato ou lead e inicia a chamada sem digitar o n\u00famero. Nas chamadas recebidas, a identifica\u00e7\u00e3o pode localizar o cadastro correspondente e apresentar informa\u00e7\u00f5es \u00fateis para a conversa. <strong>Ap\u00f3s o atendimento, resultado, notas e pr\u00f3xima a\u00e7\u00e3o podem ser inclu\u00eddos no hist\u00f3rico relacionado.<\/strong><\/p><p>Nesse processo, <strong>a VulcaNet configura e testa esse fluxo conforme os objetos, campos e regras comerciais utilizados pela empresa<\/strong>. Esse processo de <strong>Chamadas pelo Oracle Sales reduz esquecimentos<\/strong> e <strong>mant\u00e9m o<\/strong> <a href=\"https:\/\/vulcanet.com.br\/solucoes\/telefonia\/crm\/\"><strong>CRM<\/strong><\/a> <strong>atualizado no momento da intera\u00e7\u00e3o<\/strong>.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-27c70961 e-con-full e-flex e-con e-child\" data-id=\"27c70961\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-541533d5 elementor-widget elementor-widget-button\" data-id=\"541533d5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"#vendas\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Solicitar Fluxo Comercial<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-68e3adb0 elementor-widget elementor-widget-button\" data-id=\"68e3adb0\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"#canais\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Revender Fluxo Comercial<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/section>\n\t\t<section data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-5ad22c6f e-con-full sect-container sect-container-b e-flex e-con e-parent\" data-id=\"5ad22c6f\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-4e818632 sect-content e-flex e-con-boxed e-con e-child\" data-id=\"4e818632\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-535336e4 e-con-full e-flex e-con e-child\" data-id=\"535336e4\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-26c378d7 elementor-widget elementor-widget-image\" data-id=\"26c378d7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"768\" height=\"512\" src=\"https:\/\/vulcanet.com.br\/wp-content\/uploads\/2026\/09\/telefonia-para-oracle-cx-sales-4-como-funciona-a-integracao-cti-para-oracle-cx-sales-na-arquitetura-oracle-vulcanet-0.webp\" class=\"attachment-full size-full wp-image-21232\" alt=\"Arquitetura da Integra\u00e7\u00e3o CTI para Oracle CX Sales configurada por especialista\" srcset=\"https:\/\/vulcanet.com.br\/wp-content\/uploads\/2026\/09\/telefonia-para-oracle-cx-sales-4-como-funciona-a-integracao-cti-para-oracle-cx-sales-na-arquitetura-oracle-vulcanet-0.webp 768w, https:\/\/vulcanet.com.br\/wp-content\/uploads\/2026\/09\/telefonia-para-oracle-cx-sales-4-como-funciona-a-integracao-cti-para-oracle-cx-sales-na-arquitetura-oracle-vulcanet-0-300x200.webp 300w\" sizes=\"(max-width: 768px) 100vw, 768px\" title=\"\">\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-622d0 e-con-full e-flex e-con e-child\" data-id=\"622d0\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-39783bb1 elementor-widget elementor-widget-heading\" data-id=\"39783bb1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Como funciona a Integra\u00e7\u00e3o CTI para Oracle CX Sales na arquitetura Oracle?\n<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1705f1e elementor-widget elementor-widget-text-editor\" data-id=\"1705f1e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p><strong>A <a href=\"https:\/\/vulcanet.com.br\/solucoes\/telefonia\/integracao-cti\/\"><strong>Integra\u00e7\u00e3o CTI para Oracle CX Sales<\/strong><\/a> incorpora a aplica\u00e7\u00e3o web de telefonia ao ambiente Oracle para trocar eventos com o CRM.<\/strong><\/p><p>A barra de m\u00eddia do parceiro pode concentrar chamadas, estados do usu\u00e1rio e comandos permitidos pelo conector contratado. A comunica\u00e7\u00e3o pode usar Multi Channel Architecture, UI Events Framework e APIs JavaScript oferecidas pela arquitetura Oracle. Nessa <strong>Integra\u00e7\u00e3o Telef\u00f4nica com Oracle CX Sales<\/strong>, cada componente \u00e9 configurado para respeitar perfis, permiss\u00f5es e regras de acesso.<\/p><p>Para evitar incompatibilidades, <strong>a VulcaNet valida a arquitetura, configura os componentes e executa testes antes da entrada em produ\u00e7\u00e3o<\/strong>. Integre sua telefonia ao <strong>Oracle CX Sales<\/strong> e d\u00ea <strong>mais agilidade<\/strong>, <strong>controle<\/strong> e <strong>produtividade \u00e0 opera\u00e7\u00e3o comercial<\/strong>.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-7dee6373 e-con-full e-flex e-con e-child\" data-id=\"7dee6373\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-3456daa8 elementor-widget elementor-widget-button\" data-id=\"3456daa8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"#vendas\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Agendar Reuni\u00e3o com Vendas<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6dc20cea elementor-widget elementor-widget-button\" data-id=\"6dc20cea\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"#canais\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Agendar Reuni\u00e3o com Parcerias<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/section>\n\t\t<section data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-7e6672ad e-con-full sect-container sect-ref-estrat e-flex e-con e-parent\" data-id=\"7e6672ad\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;gradient&quot;}\">\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-610fef20 e-con-full e-flex e-con e-child\" data-id=\"610fef20\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-5a6cc7c2 toc-exclude elementor-widget elementor-widget-heading\" data-id=\"5a6cc7c2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">A VulcaNet <strong>cria o novo<\/strong>, abre possibilidades.<\/h3>\t\t\t\t<\/div>\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-5d17f9a0 e-con-full e-flex e-con e-child\" data-id=\"5d17f9a0\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-5b686cab elementor-widget elementor-widget-button\" data-id=\"5b686cab\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"#vendas\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Agendar Demonstra\u00e7\u00e3o<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3700dd9b elementor-widget elementor-widget-button\" data-id=\"3700dd9b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"#canais\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Ver Vantagens para Revenda<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/section>\n\t\t<section data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-2f76e9d2 e-con-full sect-container sect-container-a e-flex e-con e-parent\" data-id=\"2f76e9d2\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-183b872 sect-content e-flex e-con-boxed e-con e-child\" data-id=\"183b872\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-2cae3dbc e-con-full e-flex e-con e-child\" data-id=\"2cae3dbc\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-5de1189b elementor-widget elementor-widget-image\" data-id=\"5de1189b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"768\" height=\"512\" src=\"https:\/\/vulcanet.com.br\/wp-content\/uploads\/2026\/09\/telefonia-para-oracle-cx-sales-5-telefonia-para-oracle-cx-sales-reduz-tarefas-manuais-da-equipe-comercial-vulcanet-0.webp\" class=\"attachment-full size-full wp-image-21233\" alt=\"Equipe usando Telefonia para Oracle CX Sales para reduzir tarefas manuais\" srcset=\"https:\/\/vulcanet.com.br\/wp-content\/uploads\/2026\/09\/telefonia-para-oracle-cx-sales-5-telefonia-para-oracle-cx-sales-reduz-tarefas-manuais-da-equipe-comercial-vulcanet-0.webp 768w, https:\/\/vulcanet.com.br\/wp-content\/uploads\/2026\/09\/telefonia-para-oracle-cx-sales-5-telefonia-para-oracle-cx-sales-reduz-tarefas-manuais-da-equipe-comercial-vulcanet-0-300x200.webp 300w\" sizes=\"(max-width: 768px) 100vw, 768px\" title=\"\">\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-6c771f3f e-con-full e-flex e-con e-child\" data-id=\"6c771f3f\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-5ff04ec elementor-widget elementor-widget-heading\" data-id=\"5ff04ec\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Telefonia para Oracle CX Sales reduz tarefas manuais da equipe comercial\n<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-41e6af99 elementor-widget elementor-widget-text-editor\" data-id=\"41e6af99\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p><strong>A Telefonia para Oracle CX Sales libera a equipe de etapas repetitivas e direciona mais tempo para conversas com clientes e prospects.<\/strong><\/p><p>A discagem por clique elimina a c\u00f3pia manual de n\u00fameros e <strong>reduz erros que interrompem o ritmo comercial<\/strong>. Ap\u00f3s a conversa, o <strong>Registro de chamadas no Oracle CX<\/strong> pode criar uma atividade vinculada ao cadastro correspondente. Com <strong>menos preenchimento<\/strong> posterior, informa\u00e7\u00f5es <strong>importantes deixam de depender da lembran\u00e7a individual de cada vendedor<\/strong>.<\/p><p>Esse trabalho \u00e9 conduzido pela VulcaNet, que configura as associa\u00e7\u00f5es e os eventos necess\u00e1rios para tornar esse fluxo mais simples e rastre\u00e1vel. <strong>Ganhe mais foco na sua plataforma de atendimento e acompanhe oportunidades com maior continuidade<\/strong> ao longo do dia.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-2a012f2d e-con-full e-flex e-con e-child\" data-id=\"2a012f2d\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4d461153 elementor-widget elementor-widget-button\" data-id=\"4d461153\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"#vendas\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Automatizar Chamadas<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-51def2d elementor-widget elementor-widget-button\" data-id=\"51def2d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"#canais\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Revender Automa\u00e7\u00e3o<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/section>\n\t\t<section data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-3d0e2f94 e-con-full sect-container sect-container-b e-flex e-con e-parent\" data-id=\"3d0e2f94\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-b900cd7 sect-content e-flex e-con-boxed e-con e-child\" data-id=\"b900cd7\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-35c6e60 e-con-full e-flex e-con e-child\" data-id=\"35c6e60\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2e8119da elementor-widget elementor-widget-image\" data-id=\"2e8119da\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"768\" height=\"512\" src=\"https:\/\/vulcanet.com.br\/wp-content\/uploads\/2026\/09\/telefonia-para-oracle-cx-sales-6-integracao-cti-para-oracle-cx-sales-ajuda-a-construir-um-historico-comercial-mais-completo-vulcanet-0.webp\" class=\"attachment-full size-full wp-image-21234\" alt=\"Hist\u00f3rico criado pela Integra\u00e7\u00e3o CTI para Oracle CX Sales em conta comercial\" srcset=\"https:\/\/vulcanet.com.br\/wp-content\/uploads\/2026\/09\/telefonia-para-oracle-cx-sales-6-integracao-cti-para-oracle-cx-sales-ajuda-a-construir-um-historico-comercial-mais-completo-vulcanet-0.webp 768w, https:\/\/vulcanet.com.br\/wp-content\/uploads\/2026\/09\/telefonia-para-oracle-cx-sales-6-integracao-cti-para-oracle-cx-sales-ajuda-a-construir-um-historico-comercial-mais-completo-vulcanet-0-300x200.webp 300w\" sizes=\"(max-width: 768px) 100vw, 768px\" title=\"\">\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-70d4a67b e-con-full e-flex e-con e-child\" data-id=\"70d4a67b\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-32458367 elementor-widget elementor-widget-heading\" data-id=\"32458367\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Integra\u00e7\u00e3o CTI para Oracle CX Sales ajuda a construir um hist\u00f3rico comercial mais completo\n<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4c83e755 elementor-widget elementor-widget-text-editor\" data-id=\"4c83e755\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p><a href=\"https:\/\/vulcanet.com.br\/solucoes\/telefonia\/integracao-cti\/\"><strong>Integra\u00e7\u00e3o CTI para Oracle CX Sales<\/strong><\/a> <strong>torna as intera\u00e7\u00f5es por voz mais completas, consult\u00e1veis e \u00fateis para decis\u00f5es comerciais.<\/strong><\/p><p>Os dados da chamada (incluindo dire\u00e7\u00e3o, hor\u00e1rio, participantes e resultado) podem ficar associados ao cliente ou \u00e0 oportunidade relacionada. No wrap-up, vendedores registram notas, classifica\u00e7\u00e3o e pr\u00f3xima a\u00e7\u00e3o seguindo crit\u00e9rios definidos pela opera\u00e7\u00e3o. Esse <strong>Registro de chamadas no Oracle CX<\/strong> padroniza o acompanhamento e <strong>reduz lacunas durante mudan\u00e7as de respons\u00e1vel<\/strong>.<\/p><p><strong>A VulcaNet configura campos e regras de associa\u00e7\u00e3o para que cada chamada preserve o contexto necess\u00e1rio \u00e0 continuidade comercial<\/strong>. O hist\u00f3rico compartilhado tamb\u00e9m <strong>facilita a colabora\u00e7\u00e3o entre vendas<\/strong>, pr\u00e9-vendas, gest\u00e3o de contas e outras \u00e1reas para trazer <strong>mais neg\u00f3cios para sua empresa<\/strong>.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-6d4ed5fe e-con-full e-flex e-con e-child\" data-id=\"6d4ed5fe\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4ed27793 elementor-widget elementor-widget-button\" data-id=\"4ed27793\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"#vendas\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Falar com Vendas<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-762da66c elementor-widget elementor-widget-button\" data-id=\"762da66c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"#canais\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Falar com Parcerias<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/section>\n\t\t<section data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-5aa35479 e-con-full sect-container sect-container-a e-flex e-con e-parent\" data-id=\"5aa35479\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-2f1b1c0 sect-content e-flex e-con-boxed e-con e-child\" data-id=\"2f1b1c0\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-694d272b e-con-full e-flex e-con e-child\" data-id=\"694d272b\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-fbaf32f elementor-widget elementor-widget-image\" data-id=\"fbaf32f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"768\" height=\"512\" src=\"https:\/\/vulcanet.com.br\/wp-content\/uploads\/2026\/09\/telefonia-para-oracle-cx-sales-7-integracao-telefonica-com-oracle-cx-sales-leva-mais-contexto-a-cada-atendimento-vulcanet-0.webp\" class=\"attachment-full size-full wp-image-21235\" alt=\"Integra\u00e7\u00e3o Telef\u00f4nica com Oracle CX Sales exibindo cadastro do cliente\" srcset=\"https:\/\/vulcanet.com.br\/wp-content\/uploads\/2026\/09\/telefonia-para-oracle-cx-sales-7-integracao-telefonica-com-oracle-cx-sales-leva-mais-contexto-a-cada-atendimento-vulcanet-0.webp 768w, https:\/\/vulcanet.com.br\/wp-content\/uploads\/2026\/09\/telefonia-para-oracle-cx-sales-7-integracao-telefonica-com-oracle-cx-sales-leva-mais-contexto-a-cada-atendimento-vulcanet-0-300x200.webp 300w\" sizes=\"(max-width: 768px) 100vw, 768px\" title=\"\">\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-6f6553ed e-con-full e-flex e-con e-child\" data-id=\"6f6553ed\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-38220fa2 elementor-widget elementor-widget-heading\" data-id=\"38220fa2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Integra\u00e7\u00e3o Telef\u00f4nica com Oracle CX Sales leva mais contexto a cada atendimento\n<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6939e35 elementor-widget elementor-widget-text-editor\" data-id=\"6939e35\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p><strong>A Integra\u00e7\u00e3o Telef\u00f4nica com Oracle CX Sales permite que vendedores reconhe\u00e7am clientes mais rapidamente e conduzam conversas com melhor contexto.<\/strong><\/p><p>Ao receber uma chamada, o n\u00famero de origem pode pesquisar contatos, contas ou leads correspondentes no Oracle. <strong>O screen pop apresenta o cadastro e informa\u00e7\u00f5es comerciais relevantes antes ou durante o atendimento.<\/strong> Com o <strong>Click-to-Call no Oracle CX Sales<\/strong>, o mesmo contexto tamb\u00e9m acompanha as chamadas iniciadas pela equipe.<\/p><p>\u00c9 nesse ponto que <strong>a VulcaNet configura pesquisas, telas e regras de identifica\u00e7\u00e3o para reduzir ambiguidades e tornar o atendimento comercial mais objetivo<\/strong>. Assim, o profissional <strong>evita procurar dados em v\u00e1rias telas enquanto o cliente aguarda uma resposta<\/strong>.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-52f87a74 e-con-full e-flex e-con e-child\" data-id=\"52f87a74\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-5b57fd5 elementor-widget elementor-widget-button\" data-id=\"5b57fd5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"#vendas\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Ativar Chamadas com Contexto<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5187c2 elementor-widget elementor-widget-button\" data-id=\"5187c2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"#canais\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Oferecer Chamadas com Contexto<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/section>\n\t\t<section data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-64846fec e-con-full sect-container sect-container-b e-flex e-con e-parent\" data-id=\"64846fec\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-7735ff59 sect-content e-flex e-con-boxed e-con e-child\" data-id=\"7735ff59\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-6f867d6e e-con-full e-flex e-con e-child\" data-id=\"6f867d6e\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-5cd297a8 elementor-widget elementor-widget-image\" data-id=\"5cd297a8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"768\" height=\"512\" src=\"https:\/\/vulcanet.com.br\/wp-content\/uploads\/2026\/09\/telefonia-para-oracle-cx-sales-8-registro-de-ligacoes-no-oracle-cx-amplia-a-visibilidade-da-gestao-comercial-vulcanet-0.webp\" class=\"attachment-full size-full wp-image-21236\" alt=\"Registro de Liga\u00e7\u00f5es no Oracle CX analisado em painel de gest\u00e3o comercial\" srcset=\"https:\/\/vulcanet.com.br\/wp-content\/uploads\/2026\/09\/telefonia-para-oracle-cx-sales-8-registro-de-ligacoes-no-oracle-cx-amplia-a-visibilidade-da-gestao-comercial-vulcanet-0.webp 768w, https:\/\/vulcanet.com.br\/wp-content\/uploads\/2026\/09\/telefonia-para-oracle-cx-sales-8-registro-de-ligacoes-no-oracle-cx-amplia-a-visibilidade-da-gestao-comercial-vulcanet-0-300x200.webp 300w\" sizes=\"(max-width: 768px) 100vw, 768px\" title=\"\">\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-7889bf7f e-con-full e-flex e-con e-child\" data-id=\"7889bf7f\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-40b93ed5 elementor-widget elementor-widget-heading\" data-id=\"40b93ed5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Registro de chamadas no Oracle CX amplia a visibilidade da gest\u00e3o comercial\n<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3d3b9501 elementor-widget elementor-widget-text-editor\" data-id=\"3d3b9501\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p><strong>O Registro de chamadas no Oracle CX oferece dados rastre\u00e1veis para acompanhar a atividade comercial e identificar pontos que exigem aten\u00e7\u00e3o.<\/strong><\/p><p>Volume, dura\u00e7\u00e3o, origem, destino e resultado <strong>ajudam gestores a compreender como a equipe trabalha as contas<\/strong>. Esses dados tamb\u00e9m <strong>apoiam an\u00e1lises de produtividade<\/strong>, cobertura da carteira e continuidade das oportunidades em andamento. Na <strong>Telefonia para Oracle CX Sales<\/strong>, os indicadores podem aparecer no CRM ou no painel telef\u00f4nico.<\/p><p>Cada etapa conta com a atua\u00e7\u00e3o da VulcaNet, que define essas entregas durante o diagn\u00f3stico para <strong>alinhar relat\u00f3rios dispon\u00edveis \u00e0s necessidades reais da gest\u00e3o<\/strong>.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-6dd39d39 e-con-full e-flex e-con e-child\" data-id=\"6dd39d39\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-36a5b142 elementor-widget elementor-widget-button\" data-id=\"36a5b142\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"#vendas\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Falar com Vendas<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-17bf4c6d elementor-widget elementor-widget-button\" data-id=\"17bf4c6d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"#canais\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Falar com Parcerias<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/section>\n\t\t<section data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-7659e7a9 e-con-full sect-container sect-container-a e-flex e-con e-parent\" data-id=\"7659e7a9\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-60162698 sect-content e-flex e-con-boxed e-con e-child\" data-id=\"60162698\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-abd61ce e-con-full e-flex e-con e-child\" data-id=\"abd61ce\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-636a3ac3 elementor-widget elementor-widget-image\" data-id=\"636a3ac3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"768\" height=\"512\" src=\"https:\/\/vulcanet.com.br\/wp-content\/uploads\/2026\/09\/telefonia-para-oracle-cx-sales-9-telefonia-ip-com-oracle-sales-da-continuidade-a-equipes-hibridas-e-filiais-vulcanet-0.webp\" class=\"attachment-full size-full wp-image-21237\" alt=\"Telefonia IP com Oracle Sales conectando equipe h\u00edbrida e filiais\" srcset=\"https:\/\/vulcanet.com.br\/wp-content\/uploads\/2026\/09\/telefonia-para-oracle-cx-sales-9-telefonia-ip-com-oracle-sales-da-continuidade-a-equipes-hibridas-e-filiais-vulcanet-0.webp 768w, https:\/\/vulcanet.com.br\/wp-content\/uploads\/2026\/09\/telefonia-para-oracle-cx-sales-9-telefonia-ip-com-oracle-sales-da-continuidade-a-equipes-hibridas-e-filiais-vulcanet-0-300x200.webp 300w\" sizes=\"(max-width: 768px) 100vw, 768px\" title=\"\">\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-22caad5 e-con-full e-flex e-con e-child\" data-id=\"22caad5\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-45770daa elementor-widget elementor-widget-heading\" data-id=\"45770daa\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Telefonia IP com Oracle Sales d\u00e1 continuidade a equipes h\u00edbridas e filiais\n<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1d791b2e elementor-widget elementor-widget-text-editor\" data-id=\"1d791b2e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p><strong>A Telefonia IP com Oracle Sales mant\u00e9m equipes h\u00edbridas e filiais conectadas ao mesmo fluxo comercial, independentemente da localiza\u00e7\u00e3o.<\/strong><\/p><p>Conforme a configura\u00e7\u00e3o, os ramais funcionam por navegador, softphone, aplicativo ou telefone IP compat\u00edvel. Vendedores em casa, no campo ou em diferentes unidades acessam a telefonia <strong>sem depender de uma central f\u00edsica local<\/strong>. Um <a href=\"https:\/\/vulcanet.com.br\/solucoes\/telefonia\/pabx-virtual\/\"><strong>PABX Integrado ao Oracle Sales<\/strong><\/a> tamb\u00e9m <strong>centraliza a administra\u00e7\u00e3o dos usu\u00e1rios e simplifica novas ativa\u00e7\u00f5es<\/strong>.<\/p><p>Diante dessa necessidade, <strong>a VulcaNet projeta essa expans\u00e3o e configura os acessos para preservar continuidade, qualidade operacional e controle centralizado<\/strong>. Usu\u00e1rios e canais podem ser adicionados conforme o crescimento, permitindo <strong>sua opera\u00e7\u00e3o crescer sem se preocupar com infraestrutura f\u00edsica<\/strong>.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-4bfb77cc e-con-full e-flex e-con e-child\" data-id=\"4bfb77cc\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2de3aada elementor-widget elementor-widget-button\" data-id=\"2de3aada\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"#vendas\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Contratar Conectividade<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-184fff82 elementor-widget elementor-widget-button\" data-id=\"184fff82\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"#canais\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Revender Conectividade<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/section>\n\t\t<section data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-48d79441 e-con-full sect-container sect-container-b e-flex e-con e-parent\" data-id=\"48d79441\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-53fac3a4 sect-content e-flex e-con-boxed e-con e-child\" data-id=\"53fac3a4\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-7a2417bc e-con-full e-flex e-con e-child\" data-id=\"7a2417bc\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-12a2a187 elementor-widget elementor-widget-image\" data-id=\"12a2a187\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"768\" height=\"512\" src=\"https:\/\/vulcanet.com.br\/wp-content\/uploads\/2026\/09\/telefonia-para-oracle-cx-sales-10-voz-para-operacoes-comerciais-oracle-com-portabilidade-e-ddds-brasileiros-vulcanet-0.webp\" class=\"attachment-full size-full wp-image-21238\" alt=\"Voz para Opera\u00e7\u00f5es Comerciais Oracle conectando DDDs brasileiros\" srcset=\"https:\/\/vulcanet.com.br\/wp-content\/uploads\/2026\/09\/telefonia-para-oracle-cx-sales-10-voz-para-operacoes-comerciais-oracle-com-portabilidade-e-ddds-brasileiros-vulcanet-0.webp 768w, https:\/\/vulcanet.com.br\/wp-content\/uploads\/2026\/09\/telefonia-para-oracle-cx-sales-10-voz-para-operacoes-comerciais-oracle-com-portabilidade-e-ddds-brasileiros-vulcanet-0-300x200.webp 300w\" sizes=\"(max-width: 768px) 100vw, 768px\" title=\"\">\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-48c74f91 e-con-full e-flex e-con e-child\" data-id=\"48c74f91\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-1c7ea2db elementor-widget elementor-widget-heading\" data-id=\"1c7ea2db\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Voz para Opera\u00e7\u00f5es Comerciais Oracle com portabilidade e novas numera\u00e7\u00f5es em qualquer DDD do Brasil\n<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2659a391 elementor-widget elementor-widget-text-editor\" data-id=\"2659a391\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p><strong>A Voz para Opera\u00e7\u00f5es Comerciais Oracle conecta vendas e atendimento a uma infraestrutura nacional, ampliando a presen\u00e7a da empresa e preservando seus principais canais de contato.<\/strong><\/p><p><strong>Com portabilidade, n\u00fameros j\u00e1 conhecidos por clientes e parceiros continuam integrados \u00e0 opera\u00e7\u00e3o.<\/strong> Para expans\u00e3o, <strong>novas numera\u00e7\u00f5es podem ser ativadas nos 67 DDDs<\/strong>, com <a href=\"https:\/\/vulcanet.com.br\/diferenciais\/area-de-cobertura-e-atuacao\/\"><strong>cobertura nos 5.571 munic\u00edpios brasileiros<\/strong><\/a>, apoiando estrat\u00e9gias locais, regionais e nacionais.<\/p><p>Essa <strong>Integra\u00e7\u00e3o Telef\u00f4nica com Oracle CX Sales<\/strong> re\u00fane voz, presen\u00e7a geogr\u00e1fica e informa\u00e7\u00f5es do relacionamento com clientes em um \u00fanico projeto. Como <a href=\"https:\/\/vulcanet.com.br\/diferenciais\/operadora-de-telefonia-fixa-stfc-autorizada-pela-anatel\/\"><strong>operadora STFC autorizada pela Anatel<\/strong><\/a>, <strong>a VulcaNet conduz a ativa\u00e7\u00e3o dos recursos com infraestrutura em nuvem<\/strong> e <strong><a href=\"https:\/\/vulcanet.com.br\/diferenciais\/atendimento-personalizado-e-suporte-especializado\/\"><strong>suporte especializado em todo o pa\u00eds<\/strong><\/a><\/strong>.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-30022b66 e-con-full e-flex e-con e-child\" data-id=\"30022b66\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-20e95c5d elementor-widget elementor-widget-button\" data-id=\"20e95c5d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"#vendas\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Contratar em qualquer DDD<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-74b37fe4 elementor-widget elementor-widget-button\" data-id=\"74b37fe4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"#canais\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Revender em qualquer DDD<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/section>\n\t\t<section data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-17dbd58 e-con-full sect-container sect-ref-estrat e-flex e-con e-parent\" data-id=\"17dbd58\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;gradient&quot;}\">\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-18b573c0 e-con-full e-flex e-con e-child\" data-id=\"18b573c0\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-76345c40 toc-exclude elementor-widget elementor-widget-heading\" data-id=\"76345c40\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">A VulcaNet <strong>rompe barreiras<\/strong>, para voc\u00ea vencer.<\/h3>\t\t\t\t<\/div>\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-2c3502ab e-con-full e-flex e-con e-child\" data-id=\"2c3502ab\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-f6eeaf3 elementor-widget elementor-widget-button\" data-id=\"f6eeaf3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"#vendas\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Agendar Demonstra\u00e7\u00e3o<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4829e597 elementor-widget elementor-widget-button\" data-id=\"4829e597\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"#canais\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Ver Vantagens para Revenda<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/section>\n\t\t<section data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-69aa9a9 e-con-full sect-container sect-container-a e-flex e-con e-parent\" data-id=\"69aa9a9\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-1e4924cb sect-content e-flex e-con-boxed e-con e-child\" data-id=\"1e4924cb\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-62508363 e-con-full e-flex e-con e-child\" data-id=\"62508363\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2f77382a elementor-widget elementor-widget-image\" data-id=\"2f77382a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"768\" height=\"512\" src=\"https:\/\/vulcanet.com.br\/wp-content\/uploads\/2026\/09\/telefonia-para-oracle-cx-sales-11-telefonia-para-oracle-cx-sales-com-click-to-call-e-controles-integrados-vulcanet-0.webp\" class=\"attachment-full size-full wp-image-21239\" alt=\"Telefonia para Oracle CX Sales com click-to-call e controles de chamada\" srcset=\"https:\/\/vulcanet.com.br\/wp-content\/uploads\/2026\/09\/telefonia-para-oracle-cx-sales-11-telefonia-para-oracle-cx-sales-com-click-to-call-e-controles-integrados-vulcanet-0.webp 768w, https:\/\/vulcanet.com.br\/wp-content\/uploads\/2026\/09\/telefonia-para-oracle-cx-sales-11-telefonia-para-oracle-cx-sales-com-click-to-call-e-controles-integrados-vulcanet-0-300x200.webp 300w\" sizes=\"(max-width: 768px) 100vw, 768px\" title=\"\">\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-4793ce6 e-con-full e-flex e-con e-child\" data-id=\"4793ce6\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-1ee4cb76 elementor-widget elementor-widget-heading\" data-id=\"1ee4cb76\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Telefonia para Oracle CX Sales com click-to-call e controles integrados\n<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5e87bc8 elementor-widget elementor-widget-text-editor\" data-id=\"5e87bc8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p><strong>A Integra\u00e7\u00e3o CTI para Oracle CX Sales agiliza a identifica\u00e7\u00e3o do chamador e oferece mais contexto para vendas e atendimento desde o in\u00edcio da liga\u00e7\u00e3o.<\/strong><\/p><p>O n\u00famero recebido pode ser pesquisado automaticamente nos registros autorizados para localizar contatos, contas ou leads relacionados. Quando h\u00e1 correspond\u00eancia, o screen pop exibe a p\u00e1gina definida com as informa\u00e7\u00f5es do cadastro, <strong>facilitando o acesso ao hist\u00f3rico e aos dados comerciais relevantes<\/strong>. A <strong>Integra\u00e7\u00e3o Telef\u00f4nica com Oracle CX Sales<\/strong> tamb\u00e9m permite definir regras para diferentes cen\u00e1rios de busca, <strong>mantendo a experi\u00eancia organizada e alinhada \u00e0s permiss\u00f5es de cada usu\u00e1rio<\/strong>.<\/p><p><strong>A VulcaNet configura e valida esses fluxos para combinar agilidade, precis\u00e3o e controle de acesso em uma opera\u00e7\u00e3o mais eficiente<\/strong>.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-61ab9374 e-con-full e-flex e-con e-child\" data-id=\"61ab9374\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-21060e5b elementor-widget elementor-widget-button\" data-id=\"21060e5b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"#vendas\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Ativar Click-to-Call<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-669c03c5 elementor-widget elementor-widget-button\" data-id=\"669c03c5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"#canais\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Revender Click-to-Call<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/section>\n\t\t<section data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-332a406e e-con-full sect-container sect-container-b e-flex e-con e-parent\" data-id=\"332a406e\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-39ec3161 sect-content e-flex e-con-boxed e-con e-child\" data-id=\"39ec3161\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-35b422e e-con-full e-flex e-con e-child\" data-id=\"35b422e\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4f0794d0 elementor-widget elementor-widget-image\" data-id=\"4f0794d0\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"768\" height=\"512\" src=\"https:\/\/vulcanet.com.br\/wp-content\/uploads\/2026\/09\/telefonia-para-oracle-cx-sales-12-integracao-cti-para-oracle-cx-sales-com-screen-pop-e-identificacao-automatica-vulcanet-0.webp\" class=\"attachment-full size-full wp-image-21240\" alt=\"Integra\u00e7\u00e3o CTI para Oracle CX Sales identificando chamada com screen pop\" srcset=\"https:\/\/vulcanet.com.br\/wp-content\/uploads\/2026\/09\/telefonia-para-oracle-cx-sales-12-integracao-cti-para-oracle-cx-sales-com-screen-pop-e-identificacao-automatica-vulcanet-0.webp 768w, https:\/\/vulcanet.com.br\/wp-content\/uploads\/2026\/09\/telefonia-para-oracle-cx-sales-12-integracao-cti-para-oracle-cx-sales-com-screen-pop-e-identificacao-automatica-vulcanet-0-300x200.webp 300w\" sizes=\"(max-width: 768px) 100vw, 768px\" title=\"\">\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-1708950e e-con-full e-flex e-con e-child\" data-id=\"1708950e\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-389662da elementor-widget elementor-widget-heading\" data-id=\"389662da\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Integra\u00e7\u00e3o CTI para Oracle CX Sales com screen pop e identifica\u00e7\u00e3o autom\u00e1tica\n<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-14c2c2c5 elementor-widget elementor-widget-text-editor\" data-id=\"14c2c2c5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p><strong>A Telefonia para Oracle CX Sales agiliza o contato comercial ao reunir discagem e controles de chamada diretamente na interface de trabalho.<\/strong><\/p><p>Com o <strong>Click-to-Call no Oracle CX Sales<\/strong>, o vendedor inicia chamadas pelo telefone exibido no cadastro e, conforme o conector, pode contar com comandos para atender, rejeitar, colocar em espera, transferir ou encerrar chamadas. Esses recursos <strong>reduzem trocas de tela<\/strong>, <strong>simplificam a discagem e tornam o atendimento mais \u00e1gil e produtivo<\/strong>.<\/p><p>A VulcaNet configura e testa os controles contratados de acordo com o perfil dos usu\u00e1rios e os diferentes cen\u00e1rios de atendimento, <strong>integrando a telefonia \u00e0 rotina da equipe e proporcionando uma experi\u00eancia mais fluida para os fluxos comerciais<\/strong>.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-1168bc00 e-con-full e-flex e-con e-child\" data-id=\"1168bc00\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-72875a1e elementor-widget elementor-widget-button\" data-id=\"72875a1e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"#vendas\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Solicitar Screen Pop<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-660f7839 elementor-widget elementor-widget-button\" data-id=\"660f7839\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"#canais\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Oferecer Screen Pop<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/section>\n\t\t<section data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-5bd27af6 e-con-full sect-container sect-container-a e-flex e-con e-parent\" data-id=\"5bd27af6\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-2297482 sect-content e-flex e-con-boxed e-con e-child\" data-id=\"2297482\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-5b590287 e-con-full e-flex e-con e-child\" data-id=\"5b590287\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-1a8c70c elementor-widget elementor-widget-image\" data-id=\"1a8c70c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"768\" height=\"512\" src=\"https:\/\/vulcanet.com.br\/wp-content\/uploads\/2026\/09\/telefonia-para-oracle-cx-sales-13-registro-de-ligacoes-no-oracle-cx-com-wrap-up-notas-e-resultados-vulcanet-0.webp\" class=\"attachment-full size-full wp-image-21241\" alt=\"Registro de Liga\u00e7\u00f5es no Oracle CX com notas e resultado ap\u00f3s chamada\" srcset=\"https:\/\/vulcanet.com.br\/wp-content\/uploads\/2026\/09\/telefonia-para-oracle-cx-sales-13-registro-de-ligacoes-no-oracle-cx-com-wrap-up-notas-e-resultados-vulcanet-0.webp 768w, https:\/\/vulcanet.com.br\/wp-content\/uploads\/2026\/09\/telefonia-para-oracle-cx-sales-13-registro-de-ligacoes-no-oracle-cx-com-wrap-up-notas-e-resultados-vulcanet-0-300x200.webp 300w\" sizes=\"(max-width: 768px) 100vw, 768px\" title=\"\">\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-7907082a e-con-full e-flex e-con e-child\" data-id=\"7907082a\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-1e5358c7 elementor-widget elementor-widget-heading\" data-id=\"1e5358c7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Registro de chamadas no Oracle CX com wrap-up, notas e resultados\n<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4233e2d5 elementor-widget elementor-widget-text-editor\" data-id=\"4233e2d5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p><strong>O Registro de chamadas no Oracle CX padroniza o encerramento das chamadas e mant\u00e9m pr\u00f3ximos passos vis\u00edveis para toda a equipe.<\/strong><\/p><p>Cada chamada pode gerar uma intera\u00e7\u00e3o ou atividade vinculada a contas, contatos, leads ou oportunidades. No wrap-up, o vendedor registra desfecho, observa\u00e7\u00f5es e a a\u00e7\u00e3o necess\u00e1ria para avan\u00e7ar a negocia\u00e7\u00e3o. Essa etapa da <strong>Integra\u00e7\u00e3o CTI para Oracle CX Sales<\/strong> <strong>reduz hist\u00f3ricos incompletos e facilita o acompanhamento gerencial<\/strong>. Chamadas n\u00e3o atendidas, campos obrigat\u00f3rios e associa\u00e7\u00f5es autom\u00e1ticas precisam seguir as regras comerciais da empresa.<\/p><p><strong>A VulcaNet mapeia essas regras e configura o fluxo para registrar informa\u00e7\u00f5es \u00fateis sem criar preenchimentos desnecess\u00e1rios<\/strong>.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-474dcaa8 e-con-full e-flex e-con e-child\" data-id=\"474dcaa8\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-24dd0f37 elementor-widget elementor-widget-button\" data-id=\"24dd0f37\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"#vendas\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Falar com Vendas<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-71b95983 elementor-widget elementor-widget-button\" data-id=\"71b95983\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"#canais\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Falar com Parcerias<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/section>\n\t\t<section data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-73f7026e e-con-full sect-container sect-container-b e-flex e-con e-parent\" data-id=\"73f7026e\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-79602554 sect-content e-flex e-con-boxed e-con e-child\" data-id=\"79602554\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-6208dda1 e-con-full e-flex e-con e-child\" data-id=\"6208dda1\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-7e3c779b elementor-widget elementor-widget-image\" data-id=\"7e3c779b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"768\" height=\"512\" src=\"https:\/\/vulcanet.com.br\/wp-content\/uploads\/2026\/09\/telefonia-para-oracle-cx-sales-14-pabx-integrado-ao-oracle-sales-com-ramais-em-nuvem-e-telefonia-ip-vulcanet-0.webp\" class=\"attachment-full size-full wp-image-21242\" alt=\"PABX Integrado ao Oracle Sales conectando ramais em nuvem\" srcset=\"https:\/\/vulcanet.com.br\/wp-content\/uploads\/2026\/09\/telefonia-para-oracle-cx-sales-14-pabx-integrado-ao-oracle-sales-com-ramais-em-nuvem-e-telefonia-ip-vulcanet-0.webp 768w, https:\/\/vulcanet.com.br\/wp-content\/uploads\/2026\/09\/telefonia-para-oracle-cx-sales-14-pabx-integrado-ao-oracle-sales-com-ramais-em-nuvem-e-telefonia-ip-vulcanet-0-300x200.webp 300w\" sizes=\"(max-width: 768px) 100vw, 768px\" title=\"\">\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-35ded9ba e-con-full e-flex e-con e-child\" data-id=\"35ded9ba\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-1988edea elementor-widget elementor-widget-heading\" data-id=\"1988edea\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">PABX Integrado ao Oracle Sales com ramais em nuvem e telefonia IP\n<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4ee1aebd elementor-widget elementor-widget-text-editor\" data-id=\"4ee1aebd\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p><strong>Um <a href=\"https:\/\/vulcanet.com.br\/solucoes\/telefonia\/pabx-virtual\/\"><strong>PABX Integrado ao Oracle Sales<\/strong><\/a> centraliza ramais, filas e roteamento de chamadas em uma \u00fanica estrutura, facilitando a opera\u00e7\u00e3o de diferentes unidades e equipes.<\/strong><\/p><p>Os usu\u00e1rios podem atender pelo navegador, softphone, aplicativo ou telefone IP homologado, conforme a configura\u00e7\u00e3o adotada. Essa estrutura de <strong>Telefonia IP com Oracle Sales<\/strong> oferece mais mobilidade para filiais, profissionais remotos e equipes distribu\u00eddas, enquanto a administra\u00e7\u00e3o central <strong>simplifica a gest\u00e3o de usu\u00e1rios<\/strong>, pol\u00edticas de chamada e novos ramais.<\/p><p>Com infraestrutura em nuvem, a opera\u00e7\u00e3o pode crescer de forma flex\u00edvel conforme a demanda e a capacidade contratada. <strong>A VulcaNet dimensiona, implanta e acompanha o ambiente para conectar a mobilidade dos ramais ao contexto comercial do Oracle e apoiar a expans\u00e3o da opera\u00e7\u00e3o<\/strong>.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-77011603 e-con-full e-flex e-con e-child\" data-id=\"77011603\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-17a25c77 elementor-widget elementor-widget-button\" data-id=\"17a25c77\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"#vendas\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Contratar PABX Integrado<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6b13043 elementor-widget elementor-widget-button\" data-id=\"6b13043\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"#canais\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Revender PABX Integrado<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/section>\n\t\t<section data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-237e53ed e-con-full sect-container sect-container-a e-flex e-con e-parent\" data-id=\"237e53ed\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-e7e1e6d sect-content e-flex e-con-boxed e-con e-child\" data-id=\"e7e1e6d\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-47be8d07 e-con-full e-flex e-con e-child\" data-id=\"47be8d07\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-7ef87d64 elementor-widget elementor-widget-image\" data-id=\"7ef87d64\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"768\" height=\"512\" src=\"https:\/\/vulcanet.com.br\/wp-content\/uploads\/2026\/09\/telefonia-para-oracle-cx-sales-15-integracao-sip-oracle-cx-para-conectar-voz-canais-e-numeracoes-vulcanet-0.webp\" class=\"attachment-full size-full wp-image-21243\" alt=\"Integra\u00e7\u00e3o SIP Oracle CX conectando PABX, canais e numera\u00e7\u00f5es\" srcset=\"https:\/\/vulcanet.com.br\/wp-content\/uploads\/2026\/09\/telefonia-para-oracle-cx-sales-15-integracao-sip-oracle-cx-para-conectar-voz-canais-e-numeracoes-vulcanet-0.webp 768w, https:\/\/vulcanet.com.br\/wp-content\/uploads\/2026\/09\/telefonia-para-oracle-cx-sales-15-integracao-sip-oracle-cx-para-conectar-voz-canais-e-numeracoes-vulcanet-0-300x200.webp 300w\" sizes=\"(max-width: 768px) 100vw, 768px\" title=\"\">\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-27919fe5 e-con-full e-flex e-con e-child\" data-id=\"27919fe5\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4d4b39a2 elementor-widget elementor-widget-heading\" data-id=\"4d4b39a2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Integra\u00e7\u00e3o SIP Oracle CX para conectar voz, canais e numera\u00e7\u00f5es\n<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5e717994 elementor-widget elementor-widget-text-editor\" data-id=\"5e717994\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p><strong>A <a href=\"https:\/\/vulcanet.com.br\/solucoes\/telefonia\/sip-trunk-na-nuvem\/\"><strong>Integra\u00e7\u00e3o SIP Oracle CX<\/strong><\/a> conecta operadora, PABX Virtual e ramais com capacidade ajustada ao volume de chamadas empresariais.<\/strong><\/p><p>O <a href=\"https:\/\/vulcanet.com.br\/solucoes\/telefonia\/sip-trunk-na-nuvem\/\"><strong>tronco SIP<\/strong><\/a> transporta a voz pela rede IP e <strong>permite organizar canais e numera\u00e7\u00f5es da opera\u00e7\u00e3o<\/strong>. A quantidade de chamadas simult\u00e2neas deve considerar hor\u00e1rios de pico, equipes envolvidas e n\u00edveis de atendimento esperados. Quando existe compatibilidade, PABX, n\u00fameros ou <strong>operadora atuais podem ser aproveitados para reduzir mudan\u00e7as e custos evit\u00e1veis<\/strong>.<\/p><p>A <strong>Telefonia para Oracle CX Sales<\/strong> acrescenta o contexto comercial \u00e0 infraestrutura de voz dispon\u00edvel. \u00c9 nesse contexto que <strong>a VulcaNet avalia os componentes, dimensiona os canais e testa a integra\u00e7\u00e3o antes da ativa\u00e7\u00e3o definitiva<\/strong>.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-6f66e7d8 e-con-full e-flex e-con e-child\" data-id=\"6f66e7d8\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-14241c64 elementor-widget elementor-widget-button\" data-id=\"14241c64\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"#vendas\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Contratar Canais<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-69dc47c8 elementor-widget elementor-widget-button\" data-id=\"69dc47c8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"#canais\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Revender Canais<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/section>\n\t\t<section data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-20117a93 e-con-full sect-container sect-container-b e-flex e-con e-parent\" data-id=\"20117a93\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-24dab8f1 sect-content e-flex e-con-boxed e-con e-child\" data-id=\"24dab8f1\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-582ed1e5 e-con-full e-flex e-con e-child\" data-id=\"582ed1e5\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-74bc48cc elementor-widget elementor-widget-image\" data-id=\"74bc48cc\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"768\" height=\"512\" src=\"https:\/\/vulcanet.com.br\/wp-content\/uploads\/2026\/09\/telefonia-para-oracle-cx-sales-16-chamadas-pelo-oracle-sales-com-relatorios-e-gravacoes-conforme-o-escopo-vulcanet-0.webp\" class=\"attachment-full size-full wp-image-21244\" alt=\"Chamadas pelo Oracle Sales com relat\u00f3rios e grava\u00e7\u00f5es controladas\" srcset=\"https:\/\/vulcanet.com.br\/wp-content\/uploads\/2026\/09\/telefonia-para-oracle-cx-sales-16-chamadas-pelo-oracle-sales-com-relatorios-e-gravacoes-conforme-o-escopo-vulcanet-0.webp 768w, https:\/\/vulcanet.com.br\/wp-content\/uploads\/2026\/09\/telefonia-para-oracle-cx-sales-16-chamadas-pelo-oracle-sales-com-relatorios-e-gravacoes-conforme-o-escopo-vulcanet-0-300x200.webp 300w\" sizes=\"(max-width: 768px) 100vw, 768px\" title=\"\">\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-1f095aa7 e-con-full e-flex e-con e-child\" data-id=\"1f095aa7\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-6b251b0e elementor-widget elementor-widget-heading\" data-id=\"6b251b0e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Chamadas pelo Oracle Sales com relat\u00f3rios e grava\u00e7\u00f5es conforme o escopo<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-63bb528d elementor-widget elementor-widget-text-editor\" data-id=\"63bb528d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p><strong>Chamadas pelo Oracle Sales geram informa\u00e7\u00f5es operacionais que apoiam gest\u00e3o, auditoria e treinamento quando previstas no escopo contratado.<\/strong><\/p><p>Os registros t\u00e9cnicos podem apresentar origem, destino, hor\u00e1rio, dura\u00e7\u00e3o e status para an\u00e1lise da opera\u00e7\u00e3o. J\u00e1 a <a href=\"https:\/\/vulcanet.com.br\/solucoes\/telefonia\/gravador-de-chamadas\/\"><strong>grava\u00e7\u00e3o<\/strong><\/a> do \u00e1udio \u00e9 realizada pela plataforma telef\u00f4nica, n\u00e3o pelo simples registro da intera\u00e7\u00e3o comercial. Na <strong>Telefonia para Oracle CX Sales<\/strong>, o acesso ao \u00e1udio pelo CRM depende das capacidades do conector. Permiss\u00f5es, reten\u00e7\u00e3o e controles de acesso <strong>ajudam a empresa a estruturar sua governan\u00e7a e apoiar o cumprimento da LGPD<\/strong>.<\/p><p>Sob essa orienta\u00e7\u00e3o, <strong>a VulcaNet configura esses recursos conforme o projeto, enquanto sua empresa define finalidade, base legal e pol\u00edticas de tratamento<\/strong>.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-3f7788 e-con-full e-flex e-con e-child\" data-id=\"3f7788\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-43c0d1a0 elementor-widget elementor-widget-button\" data-id=\"43c0d1a0\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"#vendas\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Falar com Vendas<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-78c41cd6 elementor-widget elementor-widget-button\" data-id=\"78c41cd6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"#canais\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Falar com Parcerias<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/section>\n\t\t<section data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-6b667c19 e-con-full sect-container sect-ref-estrat e-flex e-con e-parent\" data-id=\"6b667c19\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;gradient&quot;}\">\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-75d6c1f6 e-con-full e-flex e-con e-child\" data-id=\"75d6c1f6\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-168e007e toc-exclude elementor-widget elementor-widget-heading\" data-id=\"168e007e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">A VulcaNet \u00e9 <strong>robusta<\/strong>, oferecendo estabilidade e confian\u00e7a.<\/h3>\t\t\t\t<\/div>\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-4d805e8f e-con-full e-flex e-con e-child\" data-id=\"4d805e8f\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-311fc0ea elementor-widget elementor-widget-button\" data-id=\"311fc0ea\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"#vendas\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Agendar Demonstra\u00e7\u00e3o<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2002de1d elementor-widget elementor-widget-button\" data-id=\"2002de1d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"#canais\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Ver Vantagens para Revenda<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/section>\n\t\t<section data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-6d027a69 e-flex e-con-boxed e-con e-parent\" data-id=\"6d027a69\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-5829a9e2 content paragrafo-sem-margem e-con-full e-flex e-con e-child\" data-id=\"5829a9e2\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-61012875 e-con-full e-flex e-con e-child\" data-id=\"61012875\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-72c0ff48 elementor-widget elementor-widget-heading\" data-id=\"72c0ff48\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Compare e escolha a melhor telefonia integrada ao Oracle CX Sales\n<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2e147442 texto-grande elementor-widget__width-inherit elementor-widget elementor-widget-text-editor\" data-id=\"2e147442\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p><strong>Escolher a telefonia integrada correta exige avaliar muito mais do que o pre\u00e7o por ramal.<\/strong><\/p><p>A <strong>Telefonia para Oracle CX Sales da VulcaNet re\u00fane voz empresarial<\/strong>, <a href=\"https:\/\/vulcanet.com.br\/solucoes\/telefonia\/integracao-cti\/\"><strong>integra\u00e7\u00e3o CTI<\/strong><\/a>, <strong>implanta\u00e7\u00e3o<\/strong> e <a href=\"https:\/\/vulcanet.com.br\/diferenciais\/atendimento-personalizado-e-suporte-especializado\/\"><strong>suporte nacional<\/strong><\/a> em um <strong>projeto dimensionado para o ambiente do cliente<\/strong>. Operadoras tradicionais podem oferecer telefonia robusta, mas nem sempre priorizam integra\u00e7\u00f5es espec\u00edficas com CRM; provedores VoIP pouco especializados podem limitar arquitetura, governan\u00e7a e acompanhamento.<\/p><p><strong>Compare compatibilidade, hist\u00f3rico, portabilidade, seguran\u00e7a e capacidade de expans\u00e3o antes de contratar a estrutura mais adequada \u00e0 opera\u00e7\u00e3o comercial.<\/strong><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-6266a43c e-con-full comp-solucao e-flex e-con e-child\" data-id=\"6266a43c\" data-element_type=\"container\" data-e-type=\"container\" id=\"comp-solucao\">\n\t\t\t\t<div class=\"elementor-element elementor-element-11db3719 eael-dt-th-align-center table-comp eael-table-align-center elementor-widget elementor-widget-eael-data-table\" data-id=\"11db3719\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"eael-data-table.default\">\n\t\t\t\t\t<style>\n\t\t\t@media (max-width: 767px) {\n\t\t\t   #eael-data-table-wrapper-11db3719.custom-responsive-option-enable .eael-data-table thead {\n                    display: none;\n               }\n               #eael-data-table-wrapper-11db3719.custom-responsive-option-enable .eael-data-table tbody tr td {\n                    float: none;\n                    clear: left;\n                    width: 100%;\n                    text-align: left;\n                    display: flex;\n                    align-items: center;\n                }\n\t\t\t}\n\t\t\t<\/style>\t\t<div class=\"eael-data-table-wrap custom-responsive-option-enable\" data-table_id=\"11db3719\" id=\"eael-data-table-wrapper-11db3719\" data-custom_responsive=\"true\">\n\t\t\t<table class=\"tablesorter eael-data-table center\" id=\"eael-data-table-11db3719\">\n\t\t\t    <thead>\n\t\t\t        <tr class=\"table-header\">\n\t\t\t\t\t\t\t\t\t            <th class=\"table-comp-header table-comp-header-recursos sorting\" id=\"\" colspan=\"\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"data-table-header-text\">Recursos<\/span><\/th>\n\t\t\t        \t\t\t\t            <th class=\"table-comp-header table-comp-header-vulcanet sorting\" id=\"\" colspan=\"\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<i class=\"fas fa-star data-header-icon\"><\/i>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t            \t\t\t\t\t\t\t\t<span class=\"data-table-header-text\">Operadora Moderna <br>VulcaNet<\/span><\/th>\n\t\t\t        \t\t\t\t            <th class=\"table-comp-header table-comp-header-tradicional sorting\" id=\"\" colspan=\"\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"data-table-header-text\">Operadoras <br>Tradicional<\/span><\/th>\n\t\t\t        \t\t\t\t            <th class=\"table-comp-header table-comp-header-voip sorting\" id=\"\" colspan=\"\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"data-table-header-text\">Operadoras <br>VoIP<\/span><\/th>\n\t\t\t        \t\t\t\t        <\/tr>\n\t\t\t    <\/thead>\n\t\t\t  \t<tbody>\n\t\t\t\t\t\t\t\t\t\t\t<tr>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t   \t\t\t\t\t\t\t\t\t\t\t<td colspan=\"\" rowspan=\"\" class=\"table-comp-body-recurso\" id=\"\">\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"td-content-wrapper\"><div class=\"td-content\">\n\t\t\t\t\t\t\t\t\t\t\t\t\tCompatibilidade com Oracle e Redwood\t\t\t\t\t\t\t\t\t\t\t\t<\/div><\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/td>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t   \t\t\t\t\t\t\t\t\t\t\t<td colspan=\"\" rowspan=\"\" class=\"table-comp-body-vulcanet\" id=\"\">\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"td-content-wrapper\"><div class=\"td-content\">\n\t\t\t\t\t\t\t\t\t\t\t\t\tValida\u00e7\u00e3o da vers\u00e3o, interface, Partner CTI Service, perfis e barra de m\u00eddia antes da implanta\u00e7\u00e3o.\n\n\t\t\t\t\t\t\t\t\t\t\t\t<\/div><\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/td>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t   \t\t\t\t\t\t\t\t\t\t\t<td colspan=\"\" rowspan=\"\" class=\"table-comp-body-tradicional\" id=\"\">\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"td-content-wrapper\"><div class=\"td-content\">\n\t\t\t\t\t\t\t\t\t\t\t\t\tA integra\u00e7\u00e3o espec\u00edfica com Oracle pode depender de terceiros e ficar fora do escopo principal.\n\n\t\t\t\t\t\t\t\t\t\t\t\t<\/div><\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/td>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t   \t\t\t\t\t\t\t\t\t\t\t<td colspan=\"\" rowspan=\"\" class=\"table-comp-body-voip\" id=\"\">\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"td-content-wrapper\"><div class=\"td-content\">\n\t\t\t\t\t\t\t\t\t\t\t\t\tO conector pode ter documenta\u00e7\u00e3o limitada ou n\u00e3o acompanhar requisitos atuais do Oracle Sales for Redwood.\n\n\t\t\t\t\t\t\t\t\t\t\t\t<\/div><\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/td>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/tr>\n\t\t\t        \t\t\t\t\t\t<tr>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t   \t\t\t\t\t\t\t\t\t\t\t<td colspan=\"\" rowspan=\"\" class=\"table-comp-body-recurso\" id=\"\">\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"td-content-wrapper\"><div class=\"td-content\">\n\t\t\t\t\t\t\t\t\t\t\t\t\tClick-to-call e controles de chamada\t\t\t\t\t\t\t\t\t\t\t\t<\/div><\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/td>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t   \t\t\t\t\t\t\t\t\t\t\t<td colspan=\"\" rowspan=\"\" class=\"table-comp-body-vulcanet\" id=\"\">\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"td-content-wrapper\"><div class=\"td-content\">\n\t\t\t\t\t\t\t\t\t\t\t\t\tDiscagem pelo CRM e controles configurados conforme as capacidades do conector e a rotina comercial.\n\n\t\t\t\t\t\t\t\t\t\t\t\t<\/div><\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/td>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t   \t\t\t\t\t\t\t\t\t\t\t<td colspan=\"\" rowspan=\"\" class=\"table-comp-body-tradicional\" id=\"\">\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"td-content-wrapper\"><div class=\"td-content\">\n\t\t\t\t\t\t\t\t\t\t\t\t\tA telefonia pode permanecer separada do Oracle, exigindo discagem e altern\u00e2ncia entre sistemas.\n\n\t\t\t\t\t\t\t\t\t\t\t\t<\/div><\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/td>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t   \t\t\t\t\t\t\t\t\t\t\t<td colspan=\"\" rowspan=\"\" class=\"table-comp-body-voip\" id=\"\">\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"td-content-wrapper\"><div class=\"td-content\">\n\t\t\t\t\t\t\t\t\t\t\t\t\tPode oferecer discagem b\u00e1sica sem controles completos ou valida\u00e7\u00e3o dos fluxos empresariais.\n\n\t\t\t\t\t\t\t\t\t\t\t\t<\/div><\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/td>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/tr>\n\t\t\t        \t\t\t\t\t\t<tr>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t   \t\t\t\t\t\t\t\t\t\t\t<td colspan=\"\" rowspan=\"\" class=\"table-comp-body-recurso\" id=\"\">\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"td-content-wrapper\"><div class=\"td-content\">\n\t\t\t\t\t\t\t\t\t\t\t\t\tScreen pop e contexto do cliente\t\t\t\t\t\t\t\t\t\t\t\t<\/div><\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/td>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t   \t\t\t\t\t\t\t\t\t\t\t<td colspan=\"\" rowspan=\"\" class=\"table-comp-body-vulcanet\" id=\"\">\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"td-content-wrapper\"><div class=\"td-content\">\n\t\t\t\t\t\t\t\t\t\t\t\t\tRegras de identifica\u00e7\u00e3o, busca e exibi\u00e7\u00e3o configuradas para contas, contatos e leads autorizados.\n\n\t\t\t\t\t\t\t\t\t\t\t\t<\/div><\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/td>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t   \t\t\t\t\t\t\t\t\t\t\t<td colspan=\"\" rowspan=\"\" class=\"table-comp-body-tradicional\" id=\"\">\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"td-content-wrapper\"><div class=\"td-content\">\n\t\t\t\t\t\t\t\t\t\t\t\t\tA identifica\u00e7\u00e3o pode ocorrer somente no sistema telef\u00f4nico, sem abrir o cadastro correspondente no CRM.\n\n\t\t\t\t\t\t\t\t\t\t\t\t<\/div><\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/td>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t   \t\t\t\t\t\t\t\t\t\t\t<td colspan=\"\" rowspan=\"\" class=\"table-comp-body-voip\" id=\"\">\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"td-content-wrapper\"><div class=\"td-content\">\n\t\t\t\t\t\t\t\t\t\t\t\t\tPode n\u00e3o tratar adequadamente n\u00fameros duplicados, registros inexistentes ou permiss\u00f5es de acesso.\n\n\t\t\t\t\t\t\t\t\t\t\t\t<\/div><\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/td>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/tr>\n\t\t\t        \t\t\t\t\t\t<tr>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t   \t\t\t\t\t\t\t\t\t\t\t<td colspan=\"\" rowspan=\"\" class=\"table-comp-body-recurso\" id=\"\">\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"td-content-wrapper\"><div class=\"td-content\">\n\t\t\t\t\t\t\t\t\t\t\t\t\tIntera\u00e7\u00f5es, notas, resultados e pr\u00f3ximas a\u00e7\u00f5es podem ser associados aos objetos definidos no Oracle.\n\n\t\t\t\t\t\t\t\t\t\t\t\t<\/div><\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/td>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t   \t\t\t\t\t\t\t\t\t\t\t<td colspan=\"\" rowspan=\"\" class=\"table-comp-body-vulcanet\" id=\"\">\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"td-content-wrapper\"><div class=\"td-content\">\n\t\t\t\t\t\t\t\t\t\t\t\t\tIntera\u00e7\u00f5es, notas, resultados e pr\u00f3ximas a\u00e7\u00f5es podem ser associados aos objetos definidos no Oracle.\n\n\t\t\t\t\t\t\t\t\t\t\t\t<\/div><\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/td>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t   \t\t\t\t\t\t\t\t\t\t\t<td colspan=\"\" rowspan=\"\" class=\"table-comp-body-tradicional\" id=\"\">\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"td-content-wrapper\"><div class=\"td-content\">\n\t\t\t\t\t\t\t\t\t\t\t\t\tO hist\u00f3rico telef\u00f4nico costuma ficar em relat\u00f3rios separados, aumentando o preenchimento manual no CRM.\n\n\t\t\t\t\t\t\t\t\t\t\t\t<\/div><\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/td>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t   \t\t\t\t\t\t\t\t\t\t\t<td colspan=\"\" rowspan=\"\" class=\"table-comp-body-voip\" id=\"\">\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"td-content-wrapper\"><div class=\"td-content\">\n\t\t\t\t\t\t\t\t\t\t\t\t\tO registro pode ser superficial ou n\u00e3o contemplar wrap-up e regras de associa\u00e7\u00e3o personalizadas.\n\n\t\t\t\t\t\t\t\t\t\t\t\t<\/div><\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/td>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/tr>\n\t\t\t        \t\t\t\t\t\t<tr>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t   \t\t\t\t\t\t\t\t\t\t\t<td colspan=\"\" rowspan=\"\" class=\"table-comp-body-recurso\" id=\"\">\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"td-content-wrapper\"><div class=\"td-content\">\n\t\t\t\t\t\t\t\t\t\t\t\t\tPABX, VoIP e tronco SIP\t\t\t\t\t\t\t\t\t\t\t\t<\/div><\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/td>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t   \t\t\t\t\t\t\t\t\t\t\t<td colspan=\"\" rowspan=\"\" class=\"table-comp-body-vulcanet\" id=\"\">\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"td-content-wrapper\"><div class=\"td-content\">\n\t\t\t\t\t\t\t\t\t\t\t\t\tProjeto flex\u00edvel com PABX Virtual, telefonia VoIP, tronco SIP ou aproveitamento da estrutura compat\u00edvel.\n\n\t\t\t\t\t\t\t\t\t\t\t\t<\/div><\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/td>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t   \t\t\t\t\t\t\t\t\t\t\t<td colspan=\"\" rowspan=\"\" class=\"table-comp-body-tradicional\" id=\"\">\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"td-content-wrapper\"><div class=\"td-content\">\n\t\t\t\t\t\t\t\t\t\t\t\t\tPortf\u00f3lios padronizados podem oferecer menor flexibilidade para adaptar a arquitetura ao ambiente Oracle.\n\n\t\t\t\t\t\t\t\t\t\t\t\t<\/div><\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/td>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t   \t\t\t\t\t\t\t\t\t\t\t<td colspan=\"\" rowspan=\"\" class=\"table-comp-body-voip\" id=\"\">\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"td-content-wrapper\"><div class=\"td-content\">\n\t\t\t\t\t\t\t\t\t\t\t\t\tA infraestrutura pode n\u00e3o receber dimensionamento adequado de canais, filas, ramais e conting\u00eancia.\n\n\t\t\t\t\t\t\t\t\t\t\t\t<\/div><\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/td>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/tr>\n\t\t\t        \t\t\t\t\t\t<tr>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t   \t\t\t\t\t\t\t\t\t\t\t<td colspan=\"\" rowspan=\"\" class=\"table-comp-body-recurso\" id=\"\">\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"td-content-wrapper\"><div class=\"td-content\">\n\t\t\t\t\t\t\t\t\t\t\t\t\tPortabilidade e DDDs brasileiros\t\t\t\t\t\t\t\t\t\t\t\t<\/div><\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/td>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t   \t\t\t\t\t\t\t\t\t\t\t<td colspan=\"\" rowspan=\"\" class=\"table-comp-body-vulcanet\" id=\"\">\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"td-content-wrapper\"><div class=\"td-content\">\n\t\t\t\t\t\t\t\t\t\t\t\t\tPortabilidade e novas numera\u00e7\u00f5es com cobertura nacional, sujeitas \u00e0 valida\u00e7\u00e3o t\u00e9cnica e regulat\u00f3ria.\n\n\t\t\t\t\t\t\t\t\t\t\t\t<\/div><\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/td>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t   \t\t\t\t\t\t\t\t\t\t\t<td colspan=\"\" rowspan=\"\" class=\"table-comp-body-tradicional\" id=\"\">\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"td-content-wrapper\"><div class=\"td-content\">\n\t\t\t\t\t\t\t\t\t\t\t\t\tProcessos de numera\u00e7\u00e3o podem ser fragmentados entre \u00e1reas e pouco conectados ao projeto de CRM.\n\n\t\t\t\t\t\t\t\t\t\t\t\t<\/div><\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/td>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t   \t\t\t\t\t\t\t\t\t\t\t<td colspan=\"\" rowspan=\"\" class=\"table-comp-body-voip\" id=\"\">\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"td-content-wrapper\"><div class=\"td-content\">\n\t\t\t\t\t\t\t\t\t\t\t\t\tPode haver cobertura restrita, depend\u00eancia de terceiros ou suporte limitado para portabilidade num\u00e9rica.\n\n\t\t\t\t\t\t\t\t\t\t\t\t<\/div><\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/td>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/tr>\n\t\t\t        \t\t\t\t\t\t<tr>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t   \t\t\t\t\t\t\t\t\t\t\t<td colspan=\"\" rowspan=\"\" class=\"table-comp-body-recurso\" id=\"\">\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"td-content-wrapper\"><div class=\"td-content\">\n\t\t\t\t\t\t\t\t\t\t\t\t\tImplanta\u00e7\u00e3o e suporte\t\t\t\t\t\t\t\t\t\t\t\t<\/div><\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/td>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t   \t\t\t\t\t\t\t\t\t\t\t<td colspan=\"\" rowspan=\"\" class=\"table-comp-body-vulcanet\" id=\"\">\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"td-content-wrapper\"><div class=\"td-content\">\n\t\t\t\t\t\t\t\t\t\t\t\t\tDiagn\u00f3stico, configura\u00e7\u00e3o, testes, entrada em produ\u00e7\u00e3o e suporte especializado no Brasil.\n\n\t\t\t\t\t\t\t\t\t\t\t\t<\/div><\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/td>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t   \t\t\t\t\t\t\t\t\t\t\t<td colspan=\"\" rowspan=\"\" class=\"table-comp-body-tradicional\" id=\"\">\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"td-content-wrapper\"><div class=\"td-content\">\n\t\t\t\t\t\t\t\t\t\t\t\t\tO atendimento pode seguir processos generalistas, com pouca especializa\u00e7\u00e3o na integra\u00e7\u00e3o com Oracle.\n\n\t\t\t\t\t\t\t\t\t\t\t\t<\/div><\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/td>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t   \t\t\t\t\t\t\t\t\t\t\t<td colspan=\"\" rowspan=\"\" class=\"table-comp-body-voip\" id=\"\">\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"td-content-wrapper\"><div class=\"td-content\">\n\t\t\t\t\t\t\t\t\t\t\t\t\tImplanta\u00e7\u00f5es simplificadas podem n\u00e3o incluir testes completos, documenta\u00e7\u00e3o e gest\u00e3o estruturada de chamados.\n\n\t\t\t\t\t\t\t\t\t\t\t\t<\/div><\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/td>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/tr>\n\t\t\t        \t\t\t\t\t\t<tr>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t   \t\t\t\t\t\t\t\t\t\t\t<td colspan=\"\" rowspan=\"\" class=\"table-comp-body-recurso\" id=\"\">\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"td-content-wrapper\"><div class=\"td-content\">\n\t\t\t\t\t\t\t\t\t\t\t\t\tEscalabilidade e continuidade\t\t\t\t\t\t\t\t\t\t\t\t<\/div><\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/td>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t   \t\t\t\t\t\t\t\t\t\t\t<td colspan=\"\" rowspan=\"\" class=\"table-comp-body-vulcanet\" id=\"\">\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"td-content-wrapper\"><div class=\"td-content\">\n\t\t\t\t\t\t\t\t\t\t\t\t\tUsu\u00e1rios, ramais e canais s\u00e3o dimensionados conforme picos, expans\u00e3o e necessidades da opera\u00e7\u00e3o.\n\n\t\t\t\t\t\t\t\t\t\t\t\t<\/div><\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/td>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t   \t\t\t\t\t\t\t\t\t\t\t<td colspan=\"\" rowspan=\"\" class=\"table-comp-body-tradicional\" id=\"\">\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"td-content-wrapper\"><div class=\"td-content\">\n\t\t\t\t\t\t\t\t\t\t\t\t\tMudan\u00e7as de capacidade podem depender de processos comerciais e t\u00e9cnicos mais r\u00edgidos.\n\n\t\t\t\t\t\t\t\t\t\t\t\t<\/div><\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/td>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t   \t\t\t\t\t\t\t\t\t\t\t<td colspan=\"\" rowspan=\"\" class=\"table-comp-body-voip\" id=\"\">\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"td-content-wrapper\"><div class=\"td-content\">\n\t\t\t\t\t\t\t\t\t\t\t\t\tPlanos de entrada podem apresentar limita\u00e7\u00f5es de capacidade, redund\u00e2ncia ou suporte ao crescimento.\n\n\t\t\t\t\t\t\t\t\t\t\t\t<\/div><\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/td>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/tr>\n\t\t\t        \t\t\t\t\t\t<tr>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t   \t\t\t\t\t\t\t\t\t\t\t<td colspan=\"\" rowspan=\"\" class=\"table-comp-body-recurso\" id=\"\">\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"td-content-wrapper\"><div class=\"td-content\">\n\t\t\t\t\t\t\t\t\t\t\t\t\tRelat\u00f3rios e grava\u00e7\u00f5es\t\t\t\t\t\t\t\t\t\t\t\t<\/div><\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/td>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t   \t\t\t\t\t\t\t\t\t\t\t<td colspan=\"\" rowspan=\"\" class=\"table-comp-body-vulcanet\" id=\"\">\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"td-content-wrapper\"><div class=\"td-content\">\n\t\t\t\t\t\t\t\t\t\t\t\t\tEscopo diferencia registros de intera\u00e7\u00e3o, CDRs e grava\u00e7\u00f5es, com acesso definido conforme o conector.\n\n\t\t\t\t\t\t\t\t\t\t\t\t<\/div><\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/td>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t   \t\t\t\t\t\t\t\t\t\t\t<td colspan=\"\" rowspan=\"\" class=\"table-comp-body-tradicional\" id=\"\">\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"td-content-wrapper\"><div class=\"td-content\">\n\t\t\t\t\t\t\t\t\t\t\t\t\tRelat\u00f3rios e \u00e1udios podem ficar em portais separados, sem associa\u00e7\u00e3o ao contexto comercial.\n\n\t\t\t\t\t\t\t\t\t\t\t\t<\/div><\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/td>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t   \t\t\t\t\t\t\t\t\t\t\t<td colspan=\"\" rowspan=\"\" class=\"table-comp-body-voip\" id=\"\">\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"td-content-wrapper\"><div class=\"td-content\">\n\t\t\t\t\t\t\t\t\t\t\t\t\tReten\u00e7\u00e3o, disponibilidade dos \u00e1udios e profundidade dos relat\u00f3rios podem n\u00e3o estar claramente especificadas.\n\n\t\t\t\t\t\t\t\t\t\t\t\t<\/div><\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/td>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/tr>\n\t\t\t        \t\t\t\t\t\t<tr>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t   \t\t\t\t\t\t\t\t\t\t\t<td colspan=\"\" rowspan=\"\" class=\"table-comp-body-recurso\" id=\"\">\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"td-content-wrapper\"><div class=\"td-content\">\n\t\t\t\t\t\t\t\t\t\t\t\t\tSeguran\u00e7a e previsibilidade\t\t\t\t\t\t\t\t\t\t\t\t<\/div><\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/td>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t   \t\t\t\t\t\t\t\t\t\t\t<td colspan=\"\" rowspan=\"\" class=\"table-comp-body-vulcanet\" id=\"\">\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"td-content-wrapper\"><div class=\"td-content\">\n\t\t\t\t\t\t\t\t\t\t\t\t\tPermiss\u00f5es, reten\u00e7\u00e3o, responsabilidades e componentes do investimento s\u00e3o definidos na proposta empresarial.\n\n\t\t\t\t\t\t\t\t\t\t\t\t<\/div><\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/td>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t   \t\t\t\t\t\t\t\t\t\t\t<td colspan=\"\" rowspan=\"\" class=\"table-comp-body-tradicional\" id=\"\">\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"td-content-wrapper\"><div class=\"td-content\">\n\t\t\t\t\t\t\t\t\t\t\t\t\tTelefonia, integra\u00e7\u00e3o e suporte podem ser contratados separadamente, dificultando a vis\u00e3o do custo total.\n\n\t\t\t\t\t\t\t\t\t\t\t\t<\/div><\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/td>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t   \t\t\t\t\t\t\t\t\t\t\t<td colspan=\"\" rowspan=\"\" class=\"table-comp-body-voip\" id=\"\">\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"td-content-wrapper\"><div class=\"td-content\">\n\t\t\t\t\t\t\t\t\t\t\t\t\tPol\u00edticas de acesso, governan\u00e7a de dados, SLA e custos adicionais podem ter detalhamento insuficiente.\t\t\t\t\t\t\t\t\t\t\t\t<\/div><\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/td>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/tr>\n\t\t\t        \t\t\t    <\/tbody>\n\t\t\t<\/table>\n\t\t<\/div>\n\t  \t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-2846ca25 e-con-full e-flex e-con e-child\" data-id=\"2846ca25\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-60b28443 elementor-widget-mobile__width-inherit largura-total elementor-widget__width-inherit elementor-widget elementor-widget-button\" data-id=\"60b28443\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"#contato\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Quero Contratar<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-70b89f02 elementor-widget-mobile__width-inherit largura-total elementor-widget__width-inherit elementor-widget elementor-widget-button\" data-id=\"70b89f02\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"#canais\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Quero Revender<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/section>\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-7572215d e-flex e-con-boxed e-con e-parent\" data-id=\"7572215d\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-50f57cff e-con-full e-flex e-con e-child\" data-id=\"50f57cff\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-1953e75 e-con-full e-flex e-con e-child\" data-id=\"1953e75\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-198a4966 elementor-widget elementor-widget-heading\" data-id=\"198a4966\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Contrate Telefonia para Oracle CX Sales com escopo sob medida\n<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7f60b8d6 elementor-widget__width-inherit texto-grande elementor-widget elementor-widget-text-editor\" data-id=\"7f60b8d6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p><strong>A Telefonia para Oracle CX Sales est\u00e1 dispon\u00edvel a partir de R\\$499 por m\u00eas, com uma solu\u00e7\u00e3o dimensionada para acompanhar as necessidades e o crescimento da opera\u00e7\u00e3o da sua empresa.<\/strong><\/p><p>O <strong>investimento pode ser personalizado conforme usu\u00e1rios<\/strong>, <strong>canais simult\u00e2neos<\/strong>, <strong>n\u00fameros<\/strong>, <strong>volume de chamadas<\/strong>, <strong>recursos do<\/strong> <a href=\"https:\/\/vulcanet.com.br\/solucoes\/telefonia\/pabx-virtual\/\"><strong>PABX Virtual<\/strong><\/a>, <strong>conector CTI<\/strong>, <a href=\"https:\/\/vulcanet.com.br\/solucoes\/telefonia\/gravador-de-chamadas\/\"><strong>grava\u00e7\u00f5es<\/strong><\/a>, <strong>implanta\u00e7\u00e3o<\/strong> e <a href=\"https:\/\/vulcanet.com.br\/diferenciais\/atendimento-personalizado-e-suporte-especializado\/\"><strong>suporte<\/strong><\/a>. A VulcaNet tamb\u00e9m considera a vers\u00e3o do Oracle, a interface Redwood e a infraestrutura existente para estruturar uma integra\u00e7\u00e3o adequada ao ambiente, com <strong>possibilidade de portabilidade de n\u00fameros<\/strong> e <strong>ativa\u00e7\u00e3o de novas numera\u00e7\u00f5es em DDDs de todo o Brasil<\/strong>.<\/p><p><strong>Conte com uma solu\u00e7\u00e3o de telefonia integrada ao Oracle CX Sales, com dimensionamento t\u00e9cnico, flexibilidade comercial e acompanhamento especializado da VulcaNet no Brasil.<\/strong><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-520f916d e-con-full e-flex e-con e-child\" data-id=\"520f916d\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-f81e5b5 elementor-widget elementor-widget-button\" data-id=\"f81e5b5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"#vendas\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Quero Contratar<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-35cf0a57 elementor-widget elementor-widget-button\" data-id=\"35cf0a57\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"#canais\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Quero Revender<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-5a617114 e-con-full e-flex e-con e-child\" data-id=\"5a617114\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-6cb2f176 elementor-widget__width-inherit price-table-custom elementor-widget elementor-widget-price-table\" data-id=\"6cb2f176\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"price-table.default\">\n\t\t\t\t\t\n\t\t<div class=\"elementor-price-table\">\n\t\t\t\t\t\t\t<div class=\"elementor-price-table__header\">\n\t\t\t\t\t\t\t\t\t\t\t<h2 class=\"elementor-price-table__heading\">\n\t\t\t\t\t\tPlano Crescimento\t\t\t\t\t\t<\/h2>\n\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-price-table__subheading\">\n\t\t\t\t\t\t\tB\u00e1sico para aumentar seu desempenho!\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\n\t\t\t<div class=\"elementor-price-table__price\">\n\t\t\t\t\t\t\t\t<span class=\"elementor-price-table__currency\">R$<\/span>\t\t\t\t\t\t\t\t\t<span class=\"elementor-price-table__integer-part\">\n\t\t\t\t\t\t499\t\t\t\t\t<\/span>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-price-table__after-price\">\n\t\t\t\t\t\t<span class=\"elementor-price-table__fractional-part\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-price-table__period elementor-typo-excluded\">\/m\u00eas<\/span>\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t\t<ul class=\"elementor-price-table__features-list\">\n\t\t\t\t\t\t\t\t\t\t\t<li class=\"elementor-repeater-item-ac24596\">\n\t\t\t\t\t\t\t<div class=\"elementor-price-table__feature-inner\">\n\t\t\t\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-tools\" viewBox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M501.1 395.7L384 278.6c-23.1-23.1-57.6-27.6-85.4-13.9L192 158.1V96L64 0 0 64l96 128h62.1l106.6 106.6c-13.6 27.8-9.2 62.3 13.9 85.4l117.1 117.1c14.6 14.6 38.2 14.6 52.7 0l52.7-52.7c14.5-14.6 14.5-38.2 0-52.7zM331.7 225c28.3 0 54.9 11 74.9 31l19.4 19.4c15.8-6.9 30.8-16.5 43.8-29.5 37.1-37.1 49.7-89.3 37.9-136.7-2.2-9-13.5-12.1-20.1-5.5l-74.4 74.4-67.9-11.3L334 98.9l74.4-74.4c6.6-6.6 3.4-17.9-5.7-20.2-47.4-11.7-99.6.9-136.6 37.9-28.5 28.5-41.9 66.1-41.2 103.6l82.1 82.1c8.1-1.9 16.5-2.9 24.7-2.9zm-103.9 82l-56.7-56.7L18.7 402.8c-25 25-25 65.5 0 90.5s65.5 25 90.5 0l123.6-123.6c-7.6-19.9-9.9-41.6-5-62.7zM64 472c-13.2 0-24-10.8-24-24 0-13.3 10.7-24 24-24s24 10.7 24 24c0 13.2-10.7 24-24 24z\"><\/path><\/svg>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span >\n\t\t\t\t\t\t\t\t\t\tIntegra\u00e7\u00e3o CTI validada para o ambiente Oracle\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t\t\t<li class=\"elementor-repeater-item-4053f68\">\n\t\t\t\t\t\t\t<div class=\"elementor-price-table__feature-inner\">\n\t\t\t\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-file-alt\" viewBox=\"0 0 384 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M224 136V0H24C10.7 0 0 10.7 0 24v464c0 13.3 10.7 24 24 24h336c13.3 0 24-10.7 24-24V160H248c-13.2 0-24-10.8-24-24zm64 236c0 6.6-5.4 12-12 12H108c-6.6 0-12-5.4-12-12v-8c0-6.6 5.4-12 12-12h168c6.6 0 12 5.4 12 12v8zm0-64c0 6.6-5.4 12-12 12H108c-6.6 0-12-5.4-12-12v-8c0-6.6 5.4-12 12-12h168c6.6 0 12 5.4 12 12v8zm0-72v8c0 6.6-5.4 12-12 12H108c-6.6 0-12-5.4-12-12v-8c0-6.6 5.4-12 12-12h168c6.6 0 12 5.4 12 12zm96-114.1v6.1H256V0h6.1c6.4 0 12.5 2.5 17 7l97.9 98c4.5 4.5 7 10.6 7 16.9z\"><\/path><\/svg>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span >\n\t\t\t\t\t\t\t\t\t\tClick-to-call, screen pop e registro de intera\u00e7\u00f5es\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t\t\t<li class=\"elementor-repeater-item-a36396a\">\n\t\t\t\t\t\t\t<div class=\"elementor-price-table__feature-inner\">\n\t\t\t\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-server\" viewBox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M480 160H32c-17.673 0-32-14.327-32-32V64c0-17.673 14.327-32 32-32h448c17.673 0 32 14.327 32 32v64c0 17.673-14.327 32-32 32zm-48-88c-13.255 0-24 10.745-24 24s10.745 24 24 24 24-10.745 24-24-10.745-24-24-24zm-64 0c-13.255 0-24 10.745-24 24s10.745 24 24 24 24-10.745 24-24-10.745-24-24-24zm112 248H32c-17.673 0-32-14.327-32-32v-64c0-17.673 14.327-32 32-32h448c17.673 0 32 14.327 32 32v64c0 17.673-14.327 32-32 32zm-48-88c-13.255 0-24 10.745-24 24s10.745 24 24 24 24-10.745 24-24-10.745-24-24-24zm-64 0c-13.255 0-24 10.745-24 24s10.745 24 24 24 24-10.745 24-24-10.745-24-24-24zm112 248H32c-17.673 0-32-14.327-32-32v-64c0-17.673 14.327-32 32-32h448c17.673 0 32 14.327 32 32v64c0 17.673-14.327 32-32 32zm-48-88c-13.255 0-24 10.745-24 24s10.745 24 24 24 24-10.745 24-24-10.745-24-24-24zm-64 0c-13.255 0-24 10.745-24 24s10.745 24 24 24 24-10.745 24-24-10.745-24-24-24z\"><\/path><\/svg>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span >\n\t\t\t\t\t\t\t\t\t\tPABX Virtual, telefonia IP ou tronco SIP\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t\t\t<li class=\"elementor-repeater-item-3270903\">\n\t\t\t\t\t\t\t<div class=\"elementor-price-table__feature-inner\">\n\t\t\t\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-arrows-alt-h\" viewBox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M377.941 169.941V216H134.059v-46.059c0-21.382-25.851-32.09-40.971-16.971L7.029 239.029c-9.373 9.373-9.373 24.568 0 33.941l86.059 86.059c15.119 15.119 40.971 4.411 40.971-16.971V296h243.882v46.059c0 21.382 25.851 32.09 40.971 16.971l86.059-86.059c9.373-9.373 9.373-24.568 0-33.941l-86.059-86.059c-15.119-15.12-40.971-4.412-40.971 16.97z\"><\/path><\/svg>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span >\n\t\t\t\t\t\t\t\t\t\tPortabilidade ou novas numera\u00e7\u00f5es conforme o projeto\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t\t\t<li class=\"elementor-repeater-item-0b6dccc\">\n\t\t\t\t\t\t\t<div class=\"elementor-price-table__feature-inner\">\n\t\t\t\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-expand-alt\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M212.686 315.314L120 408l32.922 31.029c15.12 15.12 4.412 40.971-16.97 40.971h-112C10.697 480 0 469.255 0 456V344c0-21.382 25.803-32.09 40.922-16.971L72 360l92.686-92.686c6.248-6.248 16.379-6.248 22.627 0l25.373 25.373c6.249 6.248 6.249 16.378 0 22.627zm22.628-118.628L328 104l-32.922-31.029C279.958 57.851 290.666 32 312.048 32h112C437.303 32 448 42.745 448 56v112c0 21.382-25.803 32.09-40.922 16.971L376 152l-92.686 92.686c-6.248 6.248-16.379 6.248-22.627 0l-25.373-25.373c-6.249-6.248-6.249-16.378 0-22.627z\"><\/path><\/svg>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span >\n\t\t\t\t\t\t\t\t\t\tDimensionamento de usu\u00e1rios e canais simult\u00e2neos\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t\t\t<li class=\"elementor-repeater-item-cd46cd7\">\n\t\t\t\t\t\t\t<div class=\"elementor-price-table__feature-inner\">\n\t\t\t\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-user-cog\" viewBox=\"0 0 640 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M610.5 373.3c2.6-14.1 2.6-28.5 0-42.6l25.8-14.9c3-1.7 4.3-5.2 3.3-8.5-6.7-21.6-18.2-41.2-33.2-57.4-2.3-2.5-6-3.1-9-1.4l-25.8 14.9c-10.9-9.3-23.4-16.5-36.9-21.3v-29.8c0-3.4-2.4-6.4-5.7-7.1-22.3-5-45-4.8-66.2 0-3.3.7-5.7 3.7-5.7 7.1v29.8c-13.5 4.8-26 12-36.9 21.3l-25.8-14.9c-2.9-1.7-6.7-1.1-9 1.4-15 16.2-26.5 35.8-33.2 57.4-1 3.3.4 6.8 3.3 8.5l25.8 14.9c-2.6 14.1-2.6 28.5 0 42.6l-25.8 14.9c-3 1.7-4.3 5.2-3.3 8.5 6.7 21.6 18.2 41.1 33.2 57.4 2.3 2.5 6 3.1 9 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fluxos\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t\t\t<li class=\"elementor-repeater-item-483838c\">\n\t\t\t\t\t\t\t<div class=\"elementor-price-table__feature-inner\">\n\t\t\t\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-headset\" viewBox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M192 208c0-17.67-14.33-32-32-32h-16c-35.35 0-64 28.65-64 64v48c0 35.35 28.65 64 64 64h16c17.67 0 32-14.33 32-32V208zm176 144c35.35 0 64-28.65 64-64v-48c0-35.35-28.65-64-64-64h-16c-17.67 0-32 14.33-32 32v112c0 17.67 14.33 32 32 32h16zM256 0C113.18 0 4.58 118.83 0 256v16c0 8.84 7.16 16 16 16h16c8.84 0 16-7.16 16-16v-16c0-114.69 93.31-208 208-208s208 93.31 208 208h-.12c.08 2.43.12 165.72.12 165.72 0 23.35-18.93 42.28-42.28 42.28H320c0-26.51-21.49-48-48-48h-32c-26.51 0-48 21.49-48 48s21.49 48 48 48h181.72c49.86 0 90.28-40.42 90.28-90.28V256C507.42 118.83 398.82 0 256 0z\"><\/path><\/svg>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span >\n\t\t\t\t\t\t\t\t\t\tSuporte t\u00e9cnico especializado no Brasil\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t\t\t<li class=\"elementor-repeater-item-efec666\">\n\t\t\t\t\t\t\t<div class=\"elementor-price-table__feature-inner\">\n\t\t\t\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-far-chart-bar\" viewBox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M396.8 352h22.4c6.4 0 12.8-6.4 12.8-12.8V108.8c0-6.4-6.4-12.8-12.8-12.8h-22.4c-6.4 0-12.8 6.4-12.8 12.8v230.4c0 6.4 6.4 12.8 12.8 12.8zm-192 0h22.4c6.4 0 12.8-6.4 12.8-12.8V140.8c0-6.4-6.4-12.8-12.8-12.8h-22.4c-6.4 0-12.8 6.4-12.8 12.8v198.4c0 6.4 6.4 12.8 12.8 12.8zm96 0h22.4c6.4 0 12.8-6.4 12.8-12.8V204.8c0-6.4-6.4-12.8-12.8-12.8h-22.4c-6.4 0-12.8 6.4-12.8 12.8v134.4c0 6.4 6.4 12.8 12.8 12.8zM496 400H48V80c0-8.84-7.16-16-16-16H16C7.16 64 0 71.16 0 80v336c0 17.67 14.33 32 32 32h464c8.84 0 16-7.16 16-16v-16c0-8.84-7.16-16-16-16zm-387.2-48h22.4c6.4 0 12.8-6.4 12.8-12.8v-70.4c0-6.4-6.4-12.8-12.8-12.8h-22.4c-6.4 0-12.8 6.4-12.8 12.8v70.4c0 6.4 6.4 12.8 12.8 12.8z\"><\/path><\/svg>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span >\n\t\t\t\t\t\t\t\t\t\tEscopo e composi\u00e7\u00e3o do investimento detalhados\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t<\/ul>\n\t\t\t\n\t\t\t\t\t\t\t<div class=\"elementor-price-table__footer\">\n\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-price-table__button elementor-button elementor-size-md\" href=\"#contato\" target=\"_blank\">\n\t\t\t\t\t\t\tContratar J\u00e1\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div class=\"elementor-ribbon elementor-ribbon-left\">\n\t\t\t\t<div class=\"elementor-ribbon-inner\">\n\t\t\t\t\tA PARTIR DE\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-3562b19c e-con-full secao-sub-plano e-flex e-con e-child\" data-id=\"3562b19c\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-73865e62 e-con-full secao-plano e-flex e-con e-child\" data-id=\"73865e62\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;gradient&quot;}\">\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-2460882d e-con-full e-flex e-con e-child\" data-id=\"2460882d\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2f8ae944 elementor-widget elementor-widget-heading\" data-id=\"2f8ae944\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<p class=\"elementor-heading-title elementor-size-default\">PLANO<\/p>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-275a6430 elementor-widget elementor-widget-heading\" data-id=\"275a6430\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Personalizado<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-21e7d0c6 elementor-widget elementor-widget-heading\" data-id=\"21e7d0c6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<p class=\"elementor-heading-title elementor-size-default\">Tudo do jeito que voc\u00ea e a sua empresa precisar.<\/p>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-32403266 e-flex e-con-boxed e-con e-child\" data-id=\"32403266\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-47f60e4f elementor-widget-mobile__width-inherit largura-total elementor-widget elementor-widget-button\" data-id=\"47f60e4f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"#contato\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Falar com Especialista<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-1e95b54f e-con-full secao-sub-plano e-flex e-con e-child\" data-id=\"1e95b54f\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-7492644 e-con-full e-flex e-con e-child\" data-id=\"7492644\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-76a1b6e8 elementor-widget elementor-widget-heading\" data-id=\"76a1b6e8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Precisa de Integra\u00e7\u00f5es?<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-49f00c4a e-flex e-con-boxed e-con e-child\" data-id=\"49f00c4a\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-3a747699 elementor-widget-mobile__width-inherit largura-total elementor-widget elementor-widget-button\" data-id=\"3a747699\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"#contato\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Falar com Especialista<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<section data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-3b958cf5 e-con-full sect-container sect-container-b sect-center e-flex e-con e-parent\" data-id=\"3b958cf5\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-4c427792 sect-content e-flex e-con-boxed e-con e-child\" data-id=\"4c427792\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-7c7ddd9a e-con-full e-flex e-con e-child\" data-id=\"7c7ddd9a\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-5206fd03 elementor-widget elementor-widget-heading\" data-id=\"5206fd03\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Perguntas e Respostas Frequentes sobre Telefonia para Oracle CX Sales<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-44f12a1f elementor-widget__width-inherit elementor-widget elementor-widget-eael-adv-accordion\" data-id=\"44f12a1f\" data-element_type=\"widget\" data-e-type=\"widget\" id=\"FAQ\" data-widget_type=\"eael-adv-accordion.default\">\n\t\t\t\t\t            <div class=\"eael-adv-accordion\" id=\"eael-adv-accordion-44f12a1f\" data-scroll-on-click=\"\" data-scroll-speed=\"300\" data-accordion-id=\"44f12a1f\" data-accordion-type=\"accordion\" data-toogle-speed=\"300\">\n            <div class=\"eael-accordion-list\">\n\t\t\t\t\t<div id=\"o-que-integrao-cti-para-oracle-cx-sales\" class=\"elementor-tab-title eael-accordion-header active-default\" tabindex=\"0\" data-tab=\"1\" aria-controls=\"elementor-tab-content-1151\"><span class=\"eael-advanced-accordion-icon-closed\"><svg aria-hidden=\"true\" class=\"fa-accordion-icon e-font-icon-svg e-fas-plus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span><span class=\"eael-advanced-accordion-icon-opened\"><svg aria-hidden=\"true\" class=\"fa-accordion-icon e-font-icon-svg e-fas-minus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span><h3 class=\"eael-accordion-tab-title\">O que \u00e9 Integra\u00e7\u00e3o CTI para Oracle CX Sales?<\/h3><svg aria-hidden=\"true\" class=\"fa-toggle e-font-icon-svg e-fas-angle-right\" viewBox=\"0 0 256 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M224.3 273l-136 136c-9.4 9.4-24.6 9.4-33.9 0l-22.6-22.6c-9.4-9.4-9.4-24.6 0-33.9l96.4-96.4-96.4-96.4c-9.4-9.4-9.4-24.6 0-33.9L54.3 103c9.4-9.4 24.6-9.4 33.9 0l136 136c9.5 9.4 9.5 24.6.1 34z\"><\/path><\/svg><\/div><div id=\"elementor-tab-content-1151\" class=\"eael-accordion-content clearfix active-default\" data-tab=\"1\" aria-labelledby=\"o-que-integrao-cti-para-oracle-cx-sales\"><strong>A Integra\u00e7\u00e3o CTI para Oracle CX Sales conecta a telefonia empresarial ao ambiente comercial da Oracle.<\/strong><br><br><strong>CTI significa Computer Telephony Integration<\/strong> e <strong>permite que eventos de voz sejam tratados no contexto do CRM<\/strong>. Conforme o conector e o escopo, os vendedores podem usar click-to-call, receber screen pop, identificar chamadores e registrar atividades, notas, resultados e pr\u00f3ximas a\u00e7\u00f5es. <strong>O projeto pode combinar PABX Virtual, telefonia IP<\/strong> ou <a href=\"https:\/\/vulcanet.com.br\/solucoes\/telefonia\/sip-trunk-na-nuvem\/\"><strong>tronco SIP<\/strong><\/a>.<br><br><strong>A VulcaNet valida a vers\u00e3o do Oracle, os objetos utilizados e a infraestrutura telef\u00f4nica antes de definir a arquitetura adequada<\/strong>.<\/div>\n\t\t\t\t\t<\/div><div class=\"eael-accordion-list\">\n\t\t\t\t\t<div id=\"como-funciona-a-telefonia-integrada-ao-oracle-cx-sales\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"2\" aria-controls=\"elementor-tab-content-1152\"><span class=\"eael-advanced-accordion-icon-closed\"><svg aria-hidden=\"true\" class=\"fa-accordion-icon e-font-icon-svg e-fas-plus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span><span class=\"eael-advanced-accordion-icon-opened\"><svg aria-hidden=\"true\" class=\"fa-accordion-icon e-font-icon-svg e-fas-minus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span><h3 class=\"eael-accordion-tab-title\">Como funciona a telefonia integrada ao Oracle CX Sales?<\/h3><svg aria-hidden=\"true\" class=\"fa-toggle e-font-icon-svg e-fas-angle-right\" viewBox=\"0 0 256 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M224.3 273l-136 136c-9.4 9.4-24.6 9.4-33.9 0l-22.6-22.6c-9.4-9.4-9.4-24.6 0-33.9l96.4-96.4-96.4-96.4c-9.4-9.4-9.4-24.6 0-33.9L54.3 103c9.4-9.4 24.6-9.4 33.9 0l136 136c9.5 9.4 9.5 24.6.1 34z\"><\/path><\/svg><\/div><div id=\"elementor-tab-content-1152\" class=\"eael-accordion-content clearfix\" data-tab=\"2\" aria-labelledby=\"como-funciona-a-telefonia-integrada-ao-oracle-cx-sales\"><strong>A telefonia integrada ao Oracle CX Sales funciona por meio de uma aplica\u00e7\u00e3o ou conector CTI que troca eventos entre o CRM e a plataforma de voz.<\/strong><br><br>Na <strong>Telefonia para Oracle CX Sales<\/strong>, o vendedor pode clicar em um n\u00famero para ligar; em chamadas recebidas, o sistema pode pesquisar o cadastro e exibir um screen pop. Ao finalizar, a intera\u00e7\u00e3o pode ser associada a contas, contatos, leads ou oportunidades.<br><br>Controles de chamada, grava\u00e7\u00f5es e relat\u00f3rios dependem do conector, das permiss\u00f5es e do escopo definido na implanta\u00e7\u00e3o.<\/div>\n\t\t\t\t\t<\/div><div class=\"eael-accordion-list\">\n\t\t\t\t\t<div id=\"-possvel-fazer-click-to-call-dentro-do-oracle-sales\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"3\" aria-controls=\"elementor-tab-content-1153\"><span class=\"eael-advanced-accordion-icon-closed\"><svg aria-hidden=\"true\" class=\"fa-accordion-icon e-font-icon-svg e-fas-plus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span><span class=\"eael-advanced-accordion-icon-opened\"><svg aria-hidden=\"true\" class=\"fa-accordion-icon e-font-icon-svg e-fas-minus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span><h3 class=\"eael-accordion-tab-title\">\u00c9 poss\u00edvel fazer click-to-call dentro do Oracle Sales?<\/h3><svg aria-hidden=\"true\" class=\"fa-toggle e-font-icon-svg e-fas-angle-right\" viewBox=\"0 0 256 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M224.3 273l-136 136c-9.4 9.4-24.6 9.4-33.9 0l-22.6-22.6c-9.4-9.4-9.4-24.6 0-33.9l96.4-96.4-96.4-96.4c-9.4-9.4-9.4-24.6 0-33.9L54.3 103c9.4-9.4 24.6-9.4 33.9 0l136 136c9.5 9.4 9.5 24.6.1 34z\"><\/path><\/svg><\/div><div id=\"elementor-tab-content-1153\" class=\"eael-accordion-content clearfix\" data-tab=\"3\" aria-labelledby=\"-possvel-fazer-click-to-call-dentro-do-oracle-sales\"><strong>Sim. O Click-to-Call no Oracle CX Sales permite iniciar uma chamada ao clicar no telefone exibido em um registro autorizado, evitando copiar e digitar o n\u00famero em outra ferramenta.<\/strong><br><br>O comando \u00e9 enviado ao conector CTI e \u00e0 plataforma de telefonia, que utiliza o ramal configurado para originar a chamada. A experi\u00eancia pode variar conforme navegador, barra de m\u00eddia, dispositivo e arquitetura contratada.<br><br><strong>A VulcaNet valida os objetos e campos habilitados, configura os usu\u00e1rios e testa chamadas de sa\u00edda para assegurar que o fluxo corresponda \u00e0 rotina comercial prevista<\/strong>.<\/div>\n\t\t\t\t\t<\/div><div class=\"eael-accordion-list\">\n\t\t\t\t\t<div id=\"o-oracle-identifica-automaticamente-quem-est-ligando\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"4\" aria-controls=\"elementor-tab-content-1154\"><span class=\"eael-advanced-accordion-icon-closed\"><svg aria-hidden=\"true\" class=\"fa-accordion-icon e-font-icon-svg e-fas-plus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span><span class=\"eael-advanced-accordion-icon-opened\"><svg aria-hidden=\"true\" class=\"fa-accordion-icon e-font-icon-svg e-fas-minus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span><h3 class=\"eael-accordion-tab-title\">O Oracle identifica automaticamente quem est\u00e1 ligando?<\/h3><svg aria-hidden=\"true\" class=\"fa-toggle e-font-icon-svg e-fas-angle-right\" viewBox=\"0 0 256 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M224.3 273l-136 136c-9.4 9.4-24.6 9.4-33.9 0l-22.6-22.6c-9.4-9.4-9.4-24.6 0-33.9l96.4-96.4-96.4-96.4c-9.4-9.4-9.4-24.6 0-33.9L54.3 103c9.4-9.4 24.6-9.4 33.9 0l136 136c9.5 9.4 9.5 24.6.1 34z\"><\/path><\/svg><\/div><div id=\"elementor-tab-content-1154\" class=\"eael-accordion-content clearfix\" data-tab=\"4\" aria-labelledby=\"o-oracle-identifica-automaticamente-quem-est-ligando\"><strong>Sim. Na Telefonia para Oracle CX Sales, o n\u00famero de origem pode ser usado para pesquisar registros autorizados e apresentar um screen pop com conta, contato ou lead relacionado.<\/strong><br><br>A identifica\u00e7\u00e3o depende da qualidade dos telefones cadastrados, das regras de busca, das permiss\u00f5es do usu\u00e1rio e das capacidades do conector CTI. N\u00fameros duplicados ou inexistentes precisam de tratamento espec\u00edfico para evitar associa\u00e7\u00f5es incorretas.<br><br>A VulcaNet mapeia esses cen\u00e1rios, configura as p\u00e1ginas exibidas e testa chamadas recebidas para tornar a identifica\u00e7\u00e3o mais precisa sem ultrapassar os controles de acesso definidos pela empresa.<\/div>\n\t\t\t\t\t<\/div><div class=\"eael-accordion-list\">\n\t\t\t\t\t<div id=\"as-chamadas-ficam-registradas-em-contas-contatos-leads-e-oportunidades\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"5\" aria-controls=\"elementor-tab-content-1155\"><span class=\"eael-advanced-accordion-icon-closed\"><svg aria-hidden=\"true\" class=\"fa-accordion-icon e-font-icon-svg e-fas-plus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span><span class=\"eael-advanced-accordion-icon-opened\"><svg aria-hidden=\"true\" class=\"fa-accordion-icon e-font-icon-svg e-fas-minus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span><h3 class=\"eael-accordion-tab-title\">As chamadas ficam registradas em contas, contatos, leads e oportunidades?<\/h3><svg aria-hidden=\"true\" class=\"fa-toggle e-font-icon-svg e-fas-angle-right\" viewBox=\"0 0 256 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M224.3 273l-136 136c-9.4 9.4-24.6 9.4-33.9 0l-22.6-22.6c-9.4-9.4-9.4-24.6 0-33.9l96.4-96.4-96.4-96.4c-9.4-9.4-9.4-24.6 0-33.9L54.3 103c9.4-9.4 24.6-9.4 33.9 0l136 136c9.5 9.4 9.5 24.6.1 34z\"><\/path><\/svg><\/div><div id=\"elementor-tab-content-1155\" class=\"eael-accordion-content clearfix\" data-tab=\"5\" aria-labelledby=\"as-chamadas-ficam-registradas-em-contas-contatos-leads-e-oportunidades\"><strong>Sim, conforme a configura\u00e7\u00e3o. O Registro de chamadas no Oracle CX pode associar chamadas a contas, contatos, leads e oportunidades usando o n\u00famero identificado, o contexto do clique ou regras definidas no conector.<\/strong><br><br>A atividade pode incluir hor\u00e1rio, dire\u00e7\u00e3o, dura\u00e7\u00e3o, resultado, notas e pr\u00f3xima a\u00e7\u00e3o, conforme os campos dispon\u00edveis. N\u00fameros duplicados, registros sem telefone e chamadas n\u00e3o atendidas exigem regras pr\u00f3prias.<br><br><strong>A VulcaNet mapeia objetos e relacionamentos, configura associa\u00e7\u00f5es e testa cen\u00e1rios para reduzir v\u00ednculos incorretos e manter o hist\u00f3rico comercial \u00fatil para vendedores e gestores<\/strong>.<\/div>\n\t\t\t\t\t<\/div><div class=\"eael-accordion-list\">\n\t\t\t\t\t<div id=\"como-implantar-a-integrao-cti-para-oracle-cx-sales\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"6\" aria-controls=\"elementor-tab-content-1156\"><span class=\"eael-advanced-accordion-icon-closed\"><svg aria-hidden=\"true\" class=\"fa-accordion-icon e-font-icon-svg e-fas-plus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span><span class=\"eael-advanced-accordion-icon-opened\"><svg aria-hidden=\"true\" class=\"fa-accordion-icon e-font-icon-svg e-fas-minus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span><h3 class=\"eael-accordion-tab-title\">Como implantar a Integra\u00e7\u00e3o CTI para Oracle CX Sales?<\/h3><svg aria-hidden=\"true\" class=\"fa-toggle e-font-icon-svg e-fas-angle-right\" viewBox=\"0 0 256 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M224.3 273l-136 136c-9.4 9.4-24.6 9.4-33.9 0l-22.6-22.6c-9.4-9.4-9.4-24.6 0-33.9l96.4-96.4-96.4-96.4c-9.4-9.4-9.4-24.6 0-33.9L54.3 103c9.4-9.4 24.6-9.4 33.9 0l136 136c9.5 9.4 9.5 24.6.1 34z\"><\/path><\/svg><\/div><div id=\"elementor-tab-content-1156\" class=\"eael-accordion-content clearfix\" data-tab=\"6\" aria-labelledby=\"como-implantar-a-integrao-cti-para-oracle-cx-sales\"><strong>A implanta\u00e7\u00e3o da Integra\u00e7\u00e3o CTI para Oracle CX Sales come\u00e7a com um diagn\u00f3stico t\u00e9cnico e operacional.<\/strong><br><br><strong>A VulcaNet verifica a vers\u00e3o do Oracle, a interface utilizada, os objetos do CRM, os perfis de acesso, o PABX, a operadora, os n\u00fameros e o volume de chamadas<\/strong>. Depois, define a arquitetura, configura a telefonia e o conector, estabelece regras de associa\u00e7\u00e3o e executa testes com usu\u00e1rios-chave. Quando aplic\u00e1vel, o projeto inclui <strong>portabilidade<\/strong> ou <strong>novas numera\u00e7\u00f5es<\/strong>.<br><br><strong>A entrada em produ\u00e7\u00e3o ocorre ap\u00f3s valida\u00e7\u00e3o dos fluxos, treinamento e alinhamento das responsabilidades de suporte.<\/strong><\/div>\n\t\t\t\t\t<\/div><div class=\"eael-accordion-list\">\n\t\t\t\t\t<div id=\"quais-so-as-etapas-da-integrao-cti-para-oracle-cx-sales\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"7\" aria-controls=\"elementor-tab-content-1157\"><span class=\"eael-advanced-accordion-icon-closed\"><svg aria-hidden=\"true\" class=\"fa-accordion-icon e-font-icon-svg e-fas-plus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span><span class=\"eael-advanced-accordion-icon-opened\"><svg aria-hidden=\"true\" class=\"fa-accordion-icon e-font-icon-svg e-fas-minus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span><h3 class=\"eael-accordion-tab-title\">Quais s\u00e3o as etapas da Integra\u00e7\u00e3o CTI para Oracle CX Sales?<\/h3><svg aria-hidden=\"true\" class=\"fa-toggle e-font-icon-svg e-fas-angle-right\" viewBox=\"0 0 256 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M224.3 273l-136 136c-9.4 9.4-24.6 9.4-33.9 0l-22.6-22.6c-9.4-9.4-9.4-24.6 0-33.9l96.4-96.4-96.4-96.4c-9.4-9.4-9.4-24.6 0-33.9L54.3 103c9.4-9.4 24.6-9.4 33.9 0l136 136c9.5 9.4 9.5 24.6.1 34z\"><\/path><\/svg><\/div><div id=\"elementor-tab-content-1157\" class=\"eael-accordion-content clearfix\" data-tab=\"7\" aria-labelledby=\"quais-so-as-etapas-da-integrao-cti-para-oracle-cx-sales\"><strong>As etapas da Integra\u00e7\u00e3o CTI para Oracle CX Sales normalmente incluem descoberta, desenho, configura\u00e7\u00e3o, testes, homologa\u00e7\u00e3o do cliente e entrada em produ\u00e7\u00e3o.<\/strong><br><br><strong>Na descoberta, s\u00e3o levantados requisitos de click-to-call, screen pop, registros, wrap-up, grava\u00e7\u00f5es, ramais e canais simult\u00e2neos.<\/strong> No desenho, <strong>a VulcaNet define como o PABX Virtual, a telefonia IP ou o tronco SIP se conectar\u00e1 ao Oracle<\/strong>.<br><br><strong>Em seguida, configura permiss\u00f5es e regras, testa cen\u00e1rios de entrada e sa\u00edda e orienta os usu\u00e1rios.<\/strong> O cronograma final depende da complexidade, dos acessos e da portabilidade num\u00e9rica.<\/div>\n\t\t\t\t\t<\/div><div class=\"eael-accordion-list\">\n\t\t\t\t\t<div id=\"quanto-tempo-leva-para-implantar-a-integrao-cti-para-oracle-cx-sales\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"8\" aria-controls=\"elementor-tab-content-1158\"><span class=\"eael-advanced-accordion-icon-closed\"><svg aria-hidden=\"true\" class=\"fa-accordion-icon e-font-icon-svg e-fas-plus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span><span class=\"eael-advanced-accordion-icon-opened\"><svg aria-hidden=\"true\" class=\"fa-accordion-icon e-font-icon-svg e-fas-minus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span><h3 class=\"eael-accordion-tab-title\">Quanto tempo leva para implantar a Integra\u00e7\u00e3o CTI para Oracle CX Sales?<\/h3><svg aria-hidden=\"true\" class=\"fa-toggle e-font-icon-svg e-fas-angle-right\" viewBox=\"0 0 256 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M224.3 273l-136 136c-9.4 9.4-24.6 9.4-33.9 0l-22.6-22.6c-9.4-9.4-9.4-24.6 0-33.9l96.4-96.4-96.4-96.4c-9.4-9.4-9.4-24.6 0-33.9L54.3 103c9.4-9.4 24.6-9.4 33.9 0l136 136c9.5 9.4 9.5 24.6.1 34z\"><\/path><\/svg><\/div><div id=\"elementor-tab-content-1158\" class=\"eael-accordion-content clearfix\" data-tab=\"8\" aria-labelledby=\"quanto-tempo-leva-para-implantar-a-integrao-cti-para-oracle-cx-sales\"><strong>O prazo da Integra\u00e7\u00e3o CTI para Oracle CX Sales varia conforme a vers\u00e3o do Oracle, o conector, a infraestrutura telef\u00f4nica e a complexidade dos fluxos comerciais.<\/strong><br><br>Projetos que aproveitam PABX e n\u00fameros compat\u00edveis podem seguir um caminho diferente daqueles que incluem migra\u00e7\u00e3o, portabilidade ou desenvolvimento adicional. Tamb\u00e9m influenciam o cronograma a libera\u00e7\u00e3o de acessos, a defini\u00e7\u00e3o de permiss\u00f5es e a disponibilidade dos usu\u00e1rios para testes.<br><br><strong>A VulcaNet apresenta etapas e depend\u00eancias ap\u00f3s o diagn\u00f3stico, evitando prometer um prazo gen\u00e9rico antes de validar o ambiente e o escopo empresarial<\/strong>.<\/div>\n\t\t\t\t\t<\/div><div class=\"eael-accordion-list\">\n\t\t\t\t\t<div id=\"o-que-est-includo-na-telefonia-para-oracle-cx-sales\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"9\" aria-controls=\"elementor-tab-content-1159\"><span class=\"eael-advanced-accordion-icon-closed\"><svg aria-hidden=\"true\" class=\"fa-accordion-icon e-font-icon-svg e-fas-plus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span><span class=\"eael-advanced-accordion-icon-opened\"><svg aria-hidden=\"true\" class=\"fa-accordion-icon e-font-icon-svg e-fas-minus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span><h3 class=\"eael-accordion-tab-title\">O que est\u00e1 inclu\u00eddo na Telefonia para Oracle CX Sales?<\/h3><svg aria-hidden=\"true\" class=\"fa-toggle e-font-icon-svg e-fas-angle-right\" viewBox=\"0 0 256 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M224.3 273l-136 136c-9.4 9.4-24.6 9.4-33.9 0l-22.6-22.6c-9.4-9.4-9.4-24.6 0-33.9l96.4-96.4-96.4-96.4c-9.4-9.4-9.4-24.6 0-33.9L54.3 103c9.4-9.4 24.6-9.4 33.9 0l136 136c9.5 9.4 9.5 24.6.1 34z\"><\/path><\/svg><\/div><div id=\"elementor-tab-content-1159\" class=\"eael-accordion-content clearfix\" data-tab=\"9\" aria-labelledby=\"o-que-est-includo-na-telefonia-para-oracle-cx-sales\"><strong>A Telefonia para Oracle CX Sales pode incluir telefonia empresarial, PABX Virtual, ramais, conector CTI, click-to-call, identifica\u00e7\u00e3o do chamador, screen pop e registro de intera\u00e7\u00f5es.<\/strong><br><br><strong>O escopo tamb\u00e9m pode contemplar controles de chamada, wrap-up, relat\u00f3rios, grava\u00e7\u00e3o, portabilidade e novas numera\u00e7\u00f5es em DDDs brasileiros.<\/strong> Nem todos os recursos fazem parte de toda configura\u00e7\u00e3o, porque as capacidades do Oracle, do conector e da plataforma telef\u00f4nica variam.<br><br>A proposta da VulcaNet discrimina usu\u00e1rios, canais, n\u00fameros, consumo, implanta\u00e7\u00e3o, suporte e opcionais para que a empresa saiba exatamente o que ser\u00e1 contratado.<\/div>\n\t\t\t\t\t<\/div><div class=\"eael-accordion-list\">\n\t\t\t\t\t<div id=\"o-que-necessrio-para-comear-a-integrao-da-telefonia-com-o-oracle-sales\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"10\" aria-controls=\"elementor-tab-content-11510\"><span class=\"eael-advanced-accordion-icon-closed\"><svg aria-hidden=\"true\" class=\"fa-accordion-icon e-font-icon-svg e-fas-plus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span><span class=\"eael-advanced-accordion-icon-opened\"><svg aria-hidden=\"true\" class=\"fa-accordion-icon e-font-icon-svg e-fas-minus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span><h3 class=\"eael-accordion-tab-title\">O que \u00e9 necess\u00e1rio para come\u00e7ar a integra\u00e7\u00e3o da telefonia com o Oracle Sales?<\/h3><svg aria-hidden=\"true\" class=\"fa-toggle e-font-icon-svg e-fas-angle-right\" viewBox=\"0 0 256 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M224.3 273l-136 136c-9.4 9.4-24.6 9.4-33.9 0l-22.6-22.6c-9.4-9.4-9.4-24.6 0-33.9l96.4-96.4-96.4-96.4c-9.4-9.4-9.4-24.6 0-33.9L54.3 103c9.4-9.4 24.6-9.4 33.9 0l136 136c9.5 9.4 9.5 24.6.1 34z\"><\/path><\/svg><\/div><div id=\"elementor-tab-content-11510\" class=\"eael-accordion-content clearfix\" data-tab=\"10\" aria-labelledby=\"o-que-necessrio-para-comear-a-integrao-da-telefonia-com-o-oracle-sales\"><strong>Para come\u00e7ar com a Telefonia para Oracle CX Sales, a empresa precisa indicar sua vers\u00e3o e interface do Oracle, quantidade de usu\u00e1rios, objetos utilizados, fluxo de chamadas e estrutura telef\u00f4nica atual.<\/strong><br><br>Tamb\u00e9m s\u00e3o importantes os n\u00fameros existentes, DDDs desejados, volume estimado, canais simult\u00e2neos, necessidade de grava\u00e7\u00e3o e pol\u00edticas de acesso. A equipe t\u00e9cnica deve disponibilizar respons\u00e1veis pelo Oracle, telecomunica\u00e7\u00f5es, seguran\u00e7a e opera\u00e7\u00e3o comercial.<br><br>Com essas informa\u00e7\u00f5es, <strong>a VulcaNet avalia compatibilidade, define PABX Virtual ou integra\u00e7\u00e3o SIP e prepara uma proposta com responsabilidades, implanta\u00e7\u00e3o e suporte claramente delimitados<\/strong>.<\/div>\n\t\t\t\t\t<\/div><div class=\"eael-accordion-list\">\n\t\t\t\t\t<div id=\"quanto-custa-a-telefonia-para-oracle-cx-sales\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"11\" aria-controls=\"elementor-tab-content-11511\"><span class=\"eael-advanced-accordion-icon-closed\"><svg aria-hidden=\"true\" class=\"fa-accordion-icon e-font-icon-svg e-fas-plus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span><span class=\"eael-advanced-accordion-icon-opened\"><svg aria-hidden=\"true\" class=\"fa-accordion-icon e-font-icon-svg e-fas-minus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span><h3 class=\"eael-accordion-tab-title\">Quanto custa a Telefonia para Oracle CX Sales?<\/h3><svg aria-hidden=\"true\" class=\"fa-toggle e-font-icon-svg e-fas-angle-right\" viewBox=\"0 0 256 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M224.3 273l-136 136c-9.4 9.4-24.6 9.4-33.9 0l-22.6-22.6c-9.4-9.4-9.4-24.6 0-33.9l96.4-96.4-96.4-96.4c-9.4-9.4-9.4-24.6 0-33.9L54.3 103c9.4-9.4 24.6-9.4 33.9 0l136 136c9.5 9.4 9.5 24.6.1 34z\"><\/path><\/svg><\/div><div id=\"elementor-tab-content-11511\" class=\"eael-accordion-content clearfix\" data-tab=\"11\" aria-labelledby=\"quanto-custa-a-telefonia-para-oracle-cx-sales\"><strong>A Telefonia para Oracle CX Sales tem refer\u00eancia a partir de R\\$499 por m\u00eas, mas o investimento final depende do dimensionamento.<\/strong><br><br>A proposta considera usu\u00e1rios, canais simult\u00e2neos, n\u00fameros, volume de chamadas, PABX Virtual, licen\u00e7a CTI, grava\u00e7\u00f5es, reten\u00e7\u00e3o, implanta\u00e7\u00e3o, suporte e eventuais opcionais. <strong>Manter uma estrutura compat\u00edvel pode reduzir mudan\u00e7as, enquanto portabilidade, novas numera\u00e7\u00f5es ou requisitos espec\u00edficos podem alterar o escopo.<\/strong><br><br>A VulcaNet realiza um diagn\u00f3stico antes de cotar para apresentar os componentes do projeto com transpar\u00eancia e evitar um pre\u00e7o \u00fanico que n\u00e3o represente a opera\u00e7\u00e3o da empresa.<\/div>\n\t\t\t\t\t<\/div><div class=\"eael-accordion-list\">\n\t\t\t\t\t<div id=\"telefonia-para-oracle-cx-sales-vale-a-pena-para-empresas-de-qualquer-porte\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"12\" aria-controls=\"elementor-tab-content-11512\"><span class=\"eael-advanced-accordion-icon-closed\"><svg aria-hidden=\"true\" class=\"fa-accordion-icon e-font-icon-svg e-fas-plus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span><span class=\"eael-advanced-accordion-icon-opened\"><svg aria-hidden=\"true\" class=\"fa-accordion-icon e-font-icon-svg e-fas-minus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span><h3 class=\"eael-accordion-tab-title\">Telefonia para Oracle CX Sales vale a pena para empresas de qualquer porte?<\/h3><svg aria-hidden=\"true\" class=\"fa-toggle e-font-icon-svg e-fas-angle-right\" viewBox=\"0 0 256 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M224.3 273l-136 136c-9.4 9.4-24.6 9.4-33.9 0l-22.6-22.6c-9.4-9.4-9.4-24.6 0-33.9l96.4-96.4-96.4-96.4c-9.4-9.4-9.4-24.6 0-33.9L54.3 103c9.4-9.4 24.6-9.4 33.9 0l136 136c9.5 9.4 9.5 24.6.1 34z\"><\/path><\/svg><\/div><div id=\"elementor-tab-content-11512\" class=\"eael-accordion-content clearfix\" data-tab=\"12\" aria-labelledby=\"telefonia-para-oracle-cx-sales-vale-a-pena-para-empresas-de-qualquer-porte\"><strong>Sim, a Telefonia para Oracle CX Sales tende a fazer sentido para empresas que usam o Oracle como base da opera\u00e7\u00e3o comercial e realizam chamadas recorrentes.<\/strong><br><br>O valor <strong>aumenta quando vendedores perdem tempo discando<\/strong>, alternando telas ou registrando conversas manualmente, e quando gestores precisam de hist\u00f3rico consistente para acompanhar contas e oportunidades. Equipes pequenas tamb\u00e9m podem se beneficiar, desde que o ganho operacional justifique o projeto.<br><br><strong>A VulcaNet avalia usu\u00e1rios, volume, processos e infraestrutura para comparar o investimento com as necessidades reais, sem recomendar recursos que n\u00e3o tenham aplica\u00e7\u00e3o pr\u00e1tica<\/strong>.<\/div>\n\t\t\t\t\t<\/div><div class=\"eael-accordion-list\">\n\t\t\t\t\t<div id=\"quando-contratar-uma-integrao-cti-para-oracle-cx-sales\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"13\" aria-controls=\"elementor-tab-content-11513\"><span class=\"eael-advanced-accordion-icon-closed\"><svg aria-hidden=\"true\" class=\"fa-accordion-icon e-font-icon-svg e-fas-plus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span><span class=\"eael-advanced-accordion-icon-opened\"><svg aria-hidden=\"true\" class=\"fa-accordion-icon e-font-icon-svg e-fas-minus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span><h3 class=\"eael-accordion-tab-title\">Quando contratar uma Integra\u00e7\u00e3o CTI para Oracle CX Sales?<\/h3><svg aria-hidden=\"true\" class=\"fa-toggle e-font-icon-svg e-fas-angle-right\" viewBox=\"0 0 256 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M224.3 273l-136 136c-9.4 9.4-24.6 9.4-33.9 0l-22.6-22.6c-9.4-9.4-9.4-24.6 0-33.9l96.4-96.4-96.4-96.4c-9.4-9.4-9.4-24.6 0-33.9L54.3 103c9.4-9.4 24.6-9.4 33.9 0l136 136c9.5 9.4 9.5 24.6.1 34z\"><\/path><\/svg><\/div><div id=\"elementor-tab-content-11513\" class=\"eael-accordion-content clearfix\" data-tab=\"13\" aria-labelledby=\"quando-contratar-uma-integrao-cti-para-oracle-cx-sales\"><strong>A contrata\u00e7\u00e3o da Integra\u00e7\u00e3o CTI para Oracle CX Sales \u00e9 indicada quando as chamadas t\u00eam papel relevante na prospec\u00e7\u00e3o, no relacionamento ou no avan\u00e7o das oportunidades.<\/strong><br><br>Sinais comuns s\u00e3o n\u00fameros discados manualmente, atividades n\u00e3o registradas, dificuldade para identificar clientes e pouca visibilidade gerencial sobre contatos por voz. O projeto tamb\u00e9m \u00e9 oportuno durante a implanta\u00e7\u00e3o do Oracle, a migra\u00e7\u00e3o para Redwood, a renova\u00e7\u00e3o do PABX ou a expans\u00e3o de equipes e filiais.<br><br><strong>A VulcaNet pode diagnosticar o cen\u00e1rio e priorizar os recursos que resolvem os principais atritos comerciais e t\u00e9cnicos<\/strong>.<\/div>\n\t\t\t\t\t<\/div><div class=\"eael-accordion-list\">\n\t\t\t\t\t<div id=\"como-escolher-um-fornecedor-de-telefonia-para-oracle-cx-sales\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"14\" aria-controls=\"elementor-tab-content-11514\"><span class=\"eael-advanced-accordion-icon-closed\"><svg aria-hidden=\"true\" class=\"fa-accordion-icon e-font-icon-svg e-fas-plus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span><span class=\"eael-advanced-accordion-icon-opened\"><svg aria-hidden=\"true\" class=\"fa-accordion-icon e-font-icon-svg e-fas-minus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span><h3 class=\"eael-accordion-tab-title\">Como escolher um fornecedor de Telefonia para Oracle CX Sales?<\/h3><svg aria-hidden=\"true\" class=\"fa-toggle e-font-icon-svg e-fas-angle-right\" viewBox=\"0 0 256 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M224.3 273l-136 136c-9.4 9.4-24.6 9.4-33.9 0l-22.6-22.6c-9.4-9.4-9.4-24.6 0-33.9l96.4-96.4-96.4-96.4c-9.4-9.4-9.4-24.6 0-33.9L54.3 103c9.4-9.4 24.6-9.4 33.9 0l136 136c9.5 9.4 9.5 24.6.1 34z\"><\/path><\/svg><\/div><div id=\"elementor-tab-content-11514\" class=\"eael-accordion-content clearfix\" data-tab=\"14\" aria-labelledby=\"como-escolher-um-fornecedor-de-telefonia-para-oracle-cx-sales\"><strong>Escolha um fornecedor de Telefonia para Oracle CX Sales que comprove capacidade em telefonia empresarial, integra\u00e7\u00e3o, implanta\u00e7\u00e3o e suporte no Brasil.<\/strong><br><br>A avalia\u00e7\u00e3o deve verificar compatibilidade com a vers\u00e3o e a interface Redwood, experi\u00eancia com PABX Virtual e tronco SIP, regras de registro, seguran\u00e7a, SLA e pol\u00edtica de atualiza\u00e7\u00f5es. Tamb\u00e9m compare portabilidade, DDDs, canais, grava\u00e7\u00f5es, responsabilidades e forma\u00e7\u00e3o de pre\u00e7o.<br><br>A VulcaNet \u00e9 <a href=\"https:\/\/vulcanet.com.br\/diferenciais\/operadora-de-telefonia-fixa-stfc-autorizada-pela-anatel\/\"><strong>operadora STFC autorizada pela Anatel<\/strong><\/a>, <strong>especializada em infraestrutura de telefonia<\/strong>, <strong>conectividade<\/strong> e <strong>nuvem para empresas<\/strong>, com <a href=\"https:\/\/vulcanet.com.br\/diferenciais\/area-de-cobertura-e-atuacao\/\"><strong>cobertura nacional<\/strong><\/a> e <a href=\"https:\/\/vulcanet.com.br\/diferenciais\/atendimento-personalizado-e-suporte-especializado\/\"><strong>suporte t\u00e9cnico<\/strong><\/a> para conduzir o projeto.<\/div>\n\t\t\t\t\t<\/div><div class=\"eael-accordion-list\">\n\t\t\t\t\t<div id=\"qual-o-melhor-tipo-de-pabx-para-integrar-ao-oracle-sales\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"15\" aria-controls=\"elementor-tab-content-11515\"><span class=\"eael-advanced-accordion-icon-closed\"><svg aria-hidden=\"true\" class=\"fa-accordion-icon e-font-icon-svg e-fas-plus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span><span class=\"eael-advanced-accordion-icon-opened\"><svg aria-hidden=\"true\" class=\"fa-accordion-icon e-font-icon-svg e-fas-minus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span><h3 class=\"eael-accordion-tab-title\">Qual \u00e9 o melhor tipo de PABX para integrar ao Oracle Sales?<\/h3><svg aria-hidden=\"true\" class=\"fa-toggle e-font-icon-svg e-fas-angle-right\" viewBox=\"0 0 256 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M224.3 273l-136 136c-9.4 9.4-24.6 9.4-33.9 0l-22.6-22.6c-9.4-9.4-9.4-24.6 0-33.9l96.4-96.4-96.4-96.4c-9.4-9.4-9.4-24.6 0-33.9L54.3 103c9.4-9.4 24.6-9.4 33.9 0l136 136c9.5 9.4 9.5 24.6.1 34z\"><\/path><\/svg><\/div><div id=\"elementor-tab-content-11515\" class=\"eael-accordion-content clearfix\" data-tab=\"15\" aria-labelledby=\"qual-o-melhor-tipo-de-pabx-para-integrar-ao-oracle-sales\"><strong>O melhor tipo de PABX para integrar ao Oracle Sales \u00e9 aquele compat\u00edvel com o conector CTI, o volume de chamadas e a forma de trabalho da empresa.<\/strong><br><br><strong>Um PABX Virtual costuma favorecer equipes h\u00edbridas, filiais e administra\u00e7\u00e3o centralizada, com ramais por navegador, softphone, aplicativo ou telefone IP.<\/strong> Em alguns projetos, um PABX existente ou tronco SIP pode ser aproveitado se atender aos requisitos.<br><br>O <strong>PABX Integrado ao Oracle Sales<\/strong> deve ser dimensionado por usu\u00e1rios, canais simult\u00e2neos, filas, grava\u00e7\u00f5es, conting\u00eancia e qualidade de rede. <strong>A VulcaNet valida essas vari\u00e1veis antes da recomenda\u00e7\u00e3o<\/strong>.<\/div>\n\t\t\t\t\t<\/div><div class=\"eael-accordion-list\">\n\t\t\t\t\t<div id=\"a-integrao-cti-para-oracle-cx-sales-funciona-no-oracle-sales-for-redwood\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"16\" aria-controls=\"elementor-tab-content-11516\"><span class=\"eael-advanced-accordion-icon-closed\"><svg aria-hidden=\"true\" class=\"fa-accordion-icon e-font-icon-svg e-fas-plus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span><span class=\"eael-advanced-accordion-icon-opened\"><svg aria-hidden=\"true\" class=\"fa-accordion-icon e-font-icon-svg e-fas-minus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span><h3 class=\"eael-accordion-tab-title\">A Integra\u00e7\u00e3o CTI para Oracle CX Sales funciona no Oracle Sales for Redwood?<\/h3><svg aria-hidden=\"true\" class=\"fa-toggle e-font-icon-svg e-fas-angle-right\" viewBox=\"0 0 256 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M224.3 273l-136 136c-9.4 9.4-24.6 9.4-33.9 0l-22.6-22.6c-9.4-9.4-9.4-24.6 0-33.9l96.4-96.4-96.4-96.4c-9.4-9.4-9.4-24.6 0-33.9L54.3 103c9.4-9.4 24.6-9.4 33.9 0l136 136c9.5 9.4 9.5 24.6.1 34z\"><\/path><\/svg><\/div><div id=\"elementor-tab-content-11516\" class=\"eael-accordion-content clearfix\" data-tab=\"16\" aria-labelledby=\"a-integrao-cti-para-oracle-cx-sales-funciona-no-oracle-sales-for-redwood\"><strong>Sim, a Integra\u00e7\u00e3o CTI para Oracle CX Sales pode funcionar no Oracle Sales for Redwood, desde que o ambiente atenda aos requisitos da arquitetura Oracle e do conector escolhido.<\/strong><br><br>A <strong>valida\u00e7\u00e3o pode envolver Partner CTI Service<\/strong>, <strong>Multi Channel Architecture<\/strong>, <strong>perfis<\/strong>, <strong>permiss\u00f5es<\/strong>, <strong>disponibilidade da Partner Media Toolbar<\/strong> e <strong>configura\u00e7\u00f5es relacionadas ao offering de Service.<\/strong> Releases e particularidades do ambiente tamb\u00e9m precisam ser considerados.<br><br>A VulcaNet verifica vers\u00e3o, interface, acessos e fluxos antes da implanta\u00e7\u00e3o, configura os componentes previstos e realiza testes de chamadas, screen pop e registros para reduzir riscos de incompatibilidade na entrada em produ\u00e7\u00e3o.<\/div>\n\t\t\t\t\t<\/div><div class=\"eael-accordion-list\">\n\t\t\t\t\t<div id=\"-necessrio-trocar-o-pabx-ou-a-operadora-para-integrar-a-telefonia-ao-oracle\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"17\" aria-controls=\"elementor-tab-content-11517\"><span class=\"eael-advanced-accordion-icon-closed\"><svg aria-hidden=\"true\" class=\"fa-accordion-icon e-font-icon-svg e-fas-plus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span><span class=\"eael-advanced-accordion-icon-opened\"><svg aria-hidden=\"true\" class=\"fa-accordion-icon e-font-icon-svg e-fas-minus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span><h3 class=\"eael-accordion-tab-title\">\u00c9 necess\u00e1rio trocar o PABX ou a operadora para integrar a telefonia ao Oracle?<\/h3><svg aria-hidden=\"true\" class=\"fa-toggle e-font-icon-svg e-fas-angle-right\" viewBox=\"0 0 256 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M224.3 273l-136 136c-9.4 9.4-24.6 9.4-33.9 0l-22.6-22.6c-9.4-9.4-9.4-24.6 0-33.9l96.4-96.4-96.4-96.4c-9.4-9.4-9.4-24.6 0-33.9L54.3 103c9.4-9.4 24.6-9.4 33.9 0l136 136c9.5 9.4 9.5 24.6.1 34z\"><\/path><\/svg><\/div><div id=\"elementor-tab-content-11517\" class=\"eael-accordion-content clearfix\" data-tab=\"17\" aria-labelledby=\"-necessrio-trocar-o-pabx-ou-a-operadora-para-integrar-a-telefonia-ao-oracle\"><strong>N\u00e3o necessariamente. A Telefonia para Oracle CX Sales pode aproveitar PABX, n\u00fameros ou operadora existentes quando houver compatibilidade t\u00e9cnica, capacidade adequada e acesso aos recursos necess\u00e1rios.<\/strong><br><br>Em outros cen\u00e1rios, pode ser recomend\u00e1vel implantar PABX Virtual, tronco SIP ou telefonia IP para viabilizar o conector e melhorar a gest\u00e3o. <strong>Os n\u00fameros atuais podem ser preservados por portabilidade quando as condi\u00e7\u00f5es aplic\u00e1veis forem atendidas.<\/strong><br><br><strong>A VulcaNet analisa a infraestrutura antes da proposta para evitar substitui\u00e7\u00f5es desnecess\u00e1rias e deixa claro quais componentes ser\u00e3o mantidos, integrados ou migrados<\/strong>.<\/div>\n\t\t\t\t\t<\/div><div class=\"eael-accordion-list\">\n\t\t\t\t\t<div id=\"a-integrao-registra-apenas-a-atividade-ou-tambm-disponibiliza-a-gravao-da-chamada\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"18\" aria-controls=\"elementor-tab-content-11518\"><span class=\"eael-advanced-accordion-icon-closed\"><svg aria-hidden=\"true\" class=\"fa-accordion-icon e-font-icon-svg e-fas-plus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span><span class=\"eael-advanced-accordion-icon-opened\"><svg aria-hidden=\"true\" class=\"fa-accordion-icon e-font-icon-svg e-fas-minus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span><h3 class=\"eael-accordion-tab-title\">A integra\u00e7\u00e3o registra apenas a atividade ou tamb\u00e9m disponibiliza a grava\u00e7\u00e3o da chamada?<\/h3><svg aria-hidden=\"true\" class=\"fa-toggle e-font-icon-svg e-fas-angle-right\" viewBox=\"0 0 256 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M224.3 273l-136 136c-9.4 9.4-24.6 9.4-33.9 0l-22.6-22.6c-9.4-9.4-9.4-24.6 0-33.9l96.4-96.4-96.4-96.4c-9.4-9.4-9.4-24.6 0-33.9L54.3 103c9.4-9.4 24.6-9.4 33.9 0l136 136c9.5 9.4 9.5 24.6.1 34z\"><\/path><\/svg><\/div><div id=\"elementor-tab-content-11518\" class=\"eael-accordion-content clearfix\" data-tab=\"18\" aria-labelledby=\"a-integrao-registra-apenas-a-atividade-ou-tambm-disponibiliza-a-gravao-da-chamada\"><strong>A integra\u00e7\u00e3o pode registrar a atividade e tamb\u00e9m disponibilizar acesso \u00e0 grava\u00e7\u00e3o, mas s\u00e3o entregas diferentes.<\/strong><br><br>Na <strong>Telefonia para Oracle CX Sales<\/strong>, o registro da intera\u00e7\u00e3o pode conter dire\u00e7\u00e3o, hor\u00e1rio, participantes, resultado, notas e pr\u00f3xima a\u00e7\u00e3o associados ao CRM. J\u00e1 o \u00e1udio \u00e9 gravado pela plataforma de telefonia; a presen\u00e7a de um link ou acesso dentro do Oracle depende do conector e do escopo contratado. Reten\u00e7\u00e3o, armazenamento e permiss\u00f5es tamb\u00e9m precisam ser definidos.<br><br><strong>A VulcaNet informa na proposta onde cada dado ficar\u00e1 dispon\u00edvel e quais controles ser\u00e3o aplicados \u00e0s grava\u00e7\u00f5es<\/strong>.<\/div>\n\t\t\t\t\t<\/div><div class=\"eael-accordion-list\">\n\t\t\t\t\t<div id=\"como-ficam-segurana-lgpd-e-controle-de-acesso-s-gravaes\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"19\" aria-controls=\"elementor-tab-content-11519\"><span class=\"eael-advanced-accordion-icon-closed\"><svg aria-hidden=\"true\" class=\"fa-accordion-icon e-font-icon-svg e-fas-plus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span><span class=\"eael-advanced-accordion-icon-opened\"><svg aria-hidden=\"true\" class=\"fa-accordion-icon e-font-icon-svg e-fas-minus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span><h3 class=\"eael-accordion-tab-title\">Como ficam seguran\u00e7a, LGPD e controle de acesso \u00e0s grava\u00e7\u00f5es?<\/h3><svg aria-hidden=\"true\" class=\"fa-toggle e-font-icon-svg e-fas-angle-right\" viewBox=\"0 0 256 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M224.3 273l-136 136c-9.4 9.4-24.6 9.4-33.9 0l-22.6-22.6c-9.4-9.4-9.4-24.6 0-33.9l96.4-96.4-96.4-96.4c-9.4-9.4-9.4-24.6 0-33.9L54.3 103c9.4-9.4 24.6-9.4 33.9 0l136 136c9.5 9.4 9.5 24.6.1 34z\"><\/path><\/svg><\/div><div id=\"elementor-tab-content-11519\" class=\"eael-accordion-content clearfix\" data-tab=\"19\" aria-labelledby=\"como-ficam-segurana-lgpd-e-controle-de-acesso-s-gravaes\"><strong>A governan\u00e7a deve combinar controles t\u00e9cnicos e decis\u00f5es internas da empresa.<\/strong><br><br>Na <strong>Telefonia para Oracle CX Sales<\/strong>, permiss\u00f5es, autentica\u00e7\u00e3o, perfis de acesso, reten\u00e7\u00e3o e rastreabilidade podem apoiar a prote\u00e7\u00e3o de registros e grava\u00e7\u00f5es. <strong>Como telefones, notas e \u00e1udios podem conter dados pessoais, a empresa controladora deve definir finalidade, base legal, necessidade, prazos e atendimento aos direitos dos titulares.<\/strong><br><br><strong>A VulcaNet configura os recursos previstos no projeto e orienta as responsabilidades t\u00e9cnicas, sem prometer conformidade autom\u00e1tica<\/strong>. O tratamento adequado tamb\u00e9m depende das pol\u00edticas, dos processos e das decis\u00f5es jur\u00eddicas e de seguran\u00e7a adotadas pelo cliente.<\/div>\n\t\t\t\t\t<\/div><div class=\"eael-accordion-list\">\n\t\t\t\t\t<div id=\"como-prever-o-custo-total-da-integrao-cti-para-oracle-cx-sales\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"20\" aria-controls=\"elementor-tab-content-11520\"><span class=\"eael-advanced-accordion-icon-closed\"><svg aria-hidden=\"true\" class=\"fa-accordion-icon e-font-icon-svg e-fas-plus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span><span class=\"eael-advanced-accordion-icon-opened\"><svg aria-hidden=\"true\" class=\"fa-accordion-icon e-font-icon-svg e-fas-minus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span><h3 class=\"eael-accordion-tab-title\">Como prever o custo total da Integra\u00e7\u00e3o CTI para Oracle CX Sales?<\/h3><svg aria-hidden=\"true\" class=\"fa-toggle e-font-icon-svg e-fas-angle-right\" viewBox=\"0 0 256 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M224.3 273l-136 136c-9.4 9.4-24.6 9.4-33.9 0l-22.6-22.6c-9.4-9.4-9.4-24.6 0-33.9l96.4-96.4-96.4-96.4c-9.4-9.4-9.4-24.6 0-33.9L54.3 103c9.4-9.4 24.6-9.4 33.9 0l136 136c9.5 9.4 9.5 24.6.1 34z\"><\/path><\/svg><\/div><div id=\"elementor-tab-content-11520\" class=\"eael-accordion-content clearfix\" data-tab=\"20\" aria-labelledby=\"como-prever-o-custo-total-da-integrao-cti-para-oracle-cx-sales\"><strong>O investimento total da Integra\u00e7\u00e3o CTI para Oracle CX Sales deve somar telefonia, licen\u00e7as do PABX, conector CTI, n\u00fameros, consumo, canais simult\u00e2neos, grava\u00e7\u00e3o, reten\u00e7\u00e3o, implanta\u00e7\u00e3o, treinamento e suporte.<\/strong><br><br>Alguns componentes podem estar inclu\u00eddos no plano; outros variam conforme volume, arquitetura e recursos opcionais. <strong>Tamb\u00e9m devem ser considerados portabilidade, integra\u00e7\u00f5es adicionais e eventuais adapta\u00e7\u00f5es do ambiente Oracle.<\/strong><br><br>A VulcaNet apresenta a composi\u00e7\u00e3o comercial ap\u00f3s o diagn\u00f3stico para que Compras, TI e \u00e1rea comercial comparem propostas equivalentes, entendam responsabilidades e evitem custos n\u00e3o previstos ao longo da opera\u00e7\u00e3o.<\/div>\n\t\t\t\t\t<\/div><div class=\"eael-accordion-list\">\n\t\t\t\t\t<div id=\"quais-so-os-benefcios-da-telefonia-para-oracle-cx-sales\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"21\" aria-controls=\"elementor-tab-content-11521\"><span class=\"eael-advanced-accordion-icon-closed\"><svg aria-hidden=\"true\" class=\"fa-accordion-icon e-font-icon-svg e-fas-plus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span><span class=\"eael-advanced-accordion-icon-opened\"><svg aria-hidden=\"true\" class=\"fa-accordion-icon e-font-icon-svg e-fas-minus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span><h3 class=\"eael-accordion-tab-title\">Quais s\u00e3o os benef\u00edcios da Telefonia para Oracle CX Sales?<\/h3><svg aria-hidden=\"true\" class=\"fa-toggle e-font-icon-svg e-fas-angle-right\" viewBox=\"0 0 256 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M224.3 273l-136 136c-9.4 9.4-24.6 9.4-33.9 0l-22.6-22.6c-9.4-9.4-9.4-24.6 0-33.9l96.4-96.4-96.4-96.4c-9.4-9.4-9.4-24.6 0-33.9L54.3 103c9.4-9.4 24.6-9.4 33.9 0l136 136c9.5 9.4 9.5 24.6.1 34z\"><\/path><\/svg><\/div><div id=\"elementor-tab-content-11521\" class=\"eael-accordion-content clearfix\" data-tab=\"21\" aria-labelledby=\"quais-so-os-benefcios-da-telefonia-para-oracle-cx-sales\"><strong>Os principais benef\u00edcios da Telefonia para Oracle CX Sales s\u00e3o menos tarefas manuais, hist\u00f3rico comercial mais completo e atendimento com mais contexto.<\/strong><br><br>O click-to-dial <strong>reduz a c\u00f3pia e a digita\u00e7\u00e3o de n\u00fameros<\/strong>, enquanto o registro autom\u00e1tico de chamadas <strong>diminui a depend\u00eancia de preenchimentos posteriores<\/strong>. O screen pop ajuda a localizar contas, contatos ou leads durante o atendimento. Para gestores, dados de chamadas e atividades apoiam o acompanhamento do pipeline e da produtividade.<br><br><strong>A VulcaNet tamb\u00e9m pode reunir integra\u00e7\u00e3o, PABX Virtual, portabilidade num\u00e9rica e suporte nacional em um projeto empresarial<\/strong>.<\/div>\n\t\t\t\t\t<\/div><div class=\"eael-accordion-list\">\n\t\t\t\t\t<div id=\"qual-a-diferena-entre-telefonia-para-oracle-cx-sales-e-telefonia-separada-do-crm\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"22\" aria-controls=\"elementor-tab-content-11522\"><span class=\"eael-advanced-accordion-icon-closed\"><svg aria-hidden=\"true\" class=\"fa-accordion-icon e-font-icon-svg e-fas-plus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span><span class=\"eael-advanced-accordion-icon-opened\"><svg aria-hidden=\"true\" class=\"fa-accordion-icon e-font-icon-svg e-fas-minus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span><h3 class=\"eael-accordion-tab-title\">Qual \u00e9 a diferen\u00e7a entre Telefonia para Oracle CX Sales e telefonia separada do CRM?<\/h3><svg aria-hidden=\"true\" class=\"fa-toggle e-font-icon-svg e-fas-angle-right\" viewBox=\"0 0 256 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M224.3 273l-136 136c-9.4 9.4-24.6 9.4-33.9 0l-22.6-22.6c-9.4-9.4-9.4-24.6 0-33.9l96.4-96.4-96.4-96.4c-9.4-9.4-9.4-24.6 0-33.9L54.3 103c9.4-9.4 24.6-9.4 33.9 0l136 136c9.5 9.4 9.5 24.6.1 34z\"><\/path><\/svg><\/div><div id=\"elementor-tab-content-11522\" class=\"eael-accordion-content clearfix\" data-tab=\"22\" aria-labelledby=\"qual-a-diferena-entre-telefonia-para-oracle-cx-sales-e-telefonia-separada-do-crm\"><strong>A principal diferen\u00e7a \u00e9 que a Telefonia para Oracle CX Sales incorpora a chamada ao fluxo do CRM, enquanto a telefonia separada exige altern\u00e2ncia entre ferramentas e registros manuais.<\/strong><br><br>Com a <strong>Integra\u00e7\u00e3o Telef\u00f4nica com Oracle CX Sales<\/strong>, discagem, identifica\u00e7\u00e3o do chamador, screen pop e wrap-up podem ocorrer no contexto de contas, contatos, leads e oportunidades. A alternativa separada pode atender \u00e0 voz, mas tende a deixar parte do hist\u00f3rico fora do Oracle.<br><br>As funcionalidades efetivas dependem da arquitetura e do conector, por isso <strong>a VulcaNet valida o cen\u00e1rio antes de apresentar o escopo<\/strong>.<\/div>\n\t\t\t\t\t<\/div><div class=\"eael-accordion-list\">\n\t\t\t\t\t<div id=\"quantos-canais-simultneos-a-telefonia-integrada-precisa-ter\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"23\" aria-controls=\"elementor-tab-content-11523\"><span class=\"eael-advanced-accordion-icon-closed\"><svg aria-hidden=\"true\" class=\"fa-accordion-icon e-font-icon-svg e-fas-plus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span><span class=\"eael-advanced-accordion-icon-opened\"><svg aria-hidden=\"true\" class=\"fa-accordion-icon e-font-icon-svg e-fas-minus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span><h3 class=\"eael-accordion-tab-title\">Quantos canais simult\u00e2neos a telefonia integrada precisa ter?<\/h3><svg aria-hidden=\"true\" class=\"fa-toggle e-font-icon-svg e-fas-angle-right\" viewBox=\"0 0 256 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M224.3 273l-136 136c-9.4 9.4-24.6 9.4-33.9 0l-22.6-22.6c-9.4-9.4-9.4-24.6 0-33.9l96.4-96.4-96.4-96.4c-9.4-9.4-9.4-24.6 0-33.9L54.3 103c9.4-9.4 24.6-9.4 33.9 0l136 136c9.5 9.4 9.5 24.6.1 34z\"><\/path><\/svg><\/div><div id=\"elementor-tab-content-11523\" class=\"eael-accordion-content clearfix\" data-tab=\"23\" aria-labelledby=\"quantos-canais-simultneos-a-telefonia-integrada-precisa-ter\"><strong>A quantidade de canais simult\u00e2neos deve ser dimensionada pelo pico de chamadas, e n\u00e3o apenas pelo n\u00famero total de usu\u00e1rios.<\/strong><br><br>Na <strong>Telefonia IP com Oracle Sales<\/strong>, v\u00e1rios vendedores podem ter ramais, mas somente os canais dispon\u00edveis sustentam chamadas externas ao mesmo tempo. Filas, transfer\u00eancias, campanhas, hor\u00e1rios de maior movimento e crescimento projetado influenciam a capacidade necess\u00e1ria.<br><br><strong>A VulcaNet analisa dados ou estimativas da opera\u00e7\u00e3o, define canais do PABX Virtual ou tronco SIP e prev\u00ea expans\u00e3o conforme contrata\u00e7\u00e3o<\/strong>. Esse dimensionamento <strong>ajuda a equilibrar disponibilidade<\/strong>, qualidade de voz e previsibilidade de custo.<\/div>\n\t\t\t\t\t<\/div><div class=\"eael-accordion-list\">\n\t\t\t\t\t<div id=\"-possvel-portar-os-nmeros-atuais-ou-contratar-novas-numeraes-em-diferentes-ddds-do-brasil\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"24\" aria-controls=\"elementor-tab-content-11524\"><span class=\"eael-advanced-accordion-icon-closed\"><svg aria-hidden=\"true\" class=\"fa-accordion-icon e-font-icon-svg e-fas-plus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span><span class=\"eael-advanced-accordion-icon-opened\"><svg aria-hidden=\"true\" class=\"fa-accordion-icon e-font-icon-svg e-fas-minus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span><h3 class=\"eael-accordion-tab-title\">\u00c9 poss\u00edvel portar os n\u00fameros atuais ou contratar novas numera\u00e7\u00f5es em diferentes DDDs do Brasil?<\/h3><svg aria-hidden=\"true\" class=\"fa-toggle e-font-icon-svg e-fas-angle-right\" viewBox=\"0 0 256 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M224.3 273l-136 136c-9.4 9.4-24.6 9.4-33.9 0l-22.6-22.6c-9.4-9.4-9.4-24.6 0-33.9l96.4-96.4-96.4-96.4c-9.4-9.4-9.4-24.6 0-33.9L54.3 103c9.4-9.4 24.6-9.4 33.9 0l136 136c9.5 9.4 9.5 24.6.1 34z\"><\/path><\/svg><\/div><div id=\"elementor-tab-content-11524\" class=\"eael-accordion-content clearfix\" data-tab=\"24\" aria-labelledby=\"-possvel-portar-os-nmeros-atuais-ou-contratar-novas-numeraes-em-diferentes-ddds-do-brasil\"><strong>Sim. A Voz para Opera\u00e7\u00f5es Comerciais Oracle permite preservar n\u00fameros atuais por portabilidade<\/strong> ou <strong>ativar novas numera\u00e7\u00f5es<\/strong>, com <a href=\"https:\/\/vulcanet.com.br\/diferenciais\/area-de-cobertura-e-atuacao\/\"><strong>cobertura nos 67 DDDs e nos 5.571 munic\u00edpios do Brasil<\/strong><\/a><strong>.<\/strong><br><br><strong>A portabilidade segue as regras aplic\u00e1veis e pode ser conclu\u00edda em at\u00e9 tr\u00eas dias \u00fateis ap\u00f3s o atendimento dos requisitos.<\/strong> A ativa\u00e7\u00e3o de novas numera\u00e7\u00f5es depende da disponibilidade t\u00e9cnica e regulat\u00f3ria de cada localidade.<br><br>Como <a href=\"https:\/\/vulcanet.com.br\/diferenciais\/operadora-de-telefonia-fixa-stfc-autorizada-pela-anatel\/\"><strong>operadora STFC autorizada pela Anatel<\/strong><\/a>, a <strong>VulcaNet verifica elegibilidade<\/strong>, <strong>documenta\u00e7\u00e3o<\/strong> e <strong>disponibilidade num\u00e9rica<\/strong>, al\u00e9m de planejar a ativa\u00e7\u00e3o e <strong>integrar os n\u00fameros ao PABX<\/strong> e aos <strong>fluxos do Oracle<\/strong>, buscando <strong>manter a continuidade da opera\u00e7\u00e3o comercial durante a migra\u00e7\u00e3o<\/strong>.<\/div>\n\t\t\t\t\t<\/div><div class=\"eael-accordion-list\">\n\t\t\t\t\t<div id=\"como-saber-se-a-telefonia-para-oracle-cx-sales-est-funcionando\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"25\" aria-controls=\"elementor-tab-content-11525\"><span class=\"eael-advanced-accordion-icon-closed\"><svg aria-hidden=\"true\" class=\"fa-accordion-icon e-font-icon-svg e-fas-plus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span><span class=\"eael-advanced-accordion-icon-opened\"><svg aria-hidden=\"true\" class=\"fa-accordion-icon e-font-icon-svg e-fas-minus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span><h3 class=\"eael-accordion-tab-title\">Como saber se a Telefonia para Oracle CX Sales est\u00e1 funcionando?<\/h3><svg aria-hidden=\"true\" class=\"fa-toggle e-font-icon-svg e-fas-angle-right\" viewBox=\"0 0 256 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M224.3 273l-136 136c-9.4 9.4-24.6 9.4-33.9 0l-22.6-22.6c-9.4-9.4-9.4-24.6 0-33.9l96.4-96.4-96.4-96.4c-9.4-9.4-9.4-24.6 0-33.9L54.3 103c9.4-9.4 24.6-9.4 33.9 0l136 136c9.5 9.4 9.5 24.6.1 34z\"><\/path><\/svg><\/div><div id=\"elementor-tab-content-11525\" class=\"eael-accordion-content clearfix\" data-tab=\"25\" aria-labelledby=\"como-saber-se-a-telefonia-para-oracle-cx-sales-est-funcionando\"><strong>A Telefonia para Oracle CX Sales est\u00e1 funcionando adequadamente quando chamadas, identifica\u00e7\u00f5es, screen pops e registros seguem os fluxos definidos sem criar trabalho desnecess\u00e1rio.<\/strong><br><br><strong>A empresa pode acompanhar volume, dura\u00e7\u00e3o, chamadas atendidas e n\u00e3o atendidas, resultados, uso do click-to-call, preenchimento do wrap-up e associa\u00e7\u00e3o \u00e0s oportunidades.<\/strong> Qualidade de voz, incidentes, disponibilidade e ado\u00e7\u00e3o pelos usu\u00e1rios tamb\u00e9m s\u00e3o indicadores relevantes. Os dados podem ficar no Oracle, no painel telef\u00f4nico ou em ambos, conforme o escopo.<br><br><strong>A VulcaNet alinha crit\u00e9rios de aceite, testa cen\u00e1rios e orienta quais indicadores estar\u00e3o dispon\u00edveis para acompanhamento<\/strong>.<\/div>\n\t\t\t\t\t<\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/section>\n\t\t<section data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-9458b48 e-con-full sect-container sect-ref-estrat e-flex e-con e-parent\" data-id=\"9458b48\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;gradient&quot;}\">\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-820c860 e-con-full e-flex e-con e-child\" data-id=\"820c860\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-71e5ea9 toc-exclude elementor-widget elementor-widget-heading\" data-id=\"71e5ea9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">A VulcaNet <b>simplifica sua opera\u00e7\u00e3o com a Telefonia para Oracle CX Sales<\/b>. <br> Contrate a hoje, com a VulcaNet<\/h3>\t\t\t\t<\/div>\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-d235ef6 e-con-full e-flex e-con e-child\" data-id=\"d235ef6\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-c9531bf elementor-widget elementor-widget-button\" data-id=\"c9531bf\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"#vendas\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Quero Contratar<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-aee9513 elementor-widget elementor-widget-button\" data-id=\"aee9513\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"#canais\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Quero Revender<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Telefonia para Oracle CX Sales integrada ao CRM para realizar e receber chamadas, registrar intera\u00e7\u00f5es automaticamente e organizar o hist\u00f3rico comercial das equipes de vendas. A Integra\u00e7\u00e3o de Chamadas com Oracle CX Sales conecta a telefonia \u00e0 plataforma para aumentar a produtividade, o controle das intera\u00e7\u00f5es e a efici\u00eancia da opera\u00e7\u00e3o comercial. Fale com um especialista da VulcaNet e consiga a melhor integra\u00e7\u00e3o para sua opera\u00e7\u00e3o.<\/p>\n","protected":false},"author":17,"featured_media":20699,"parent":2658,"menu_order":0,"template":"","format":"standard","meta":{"_acf_changed":false,"_page_generator_pro_exclude":false,"_page_generator_pro_group":0,"_page_generator_pro_index":0,"footnotes":""},"solucoes_categorias":[556],"solucoes_tags":[583,587],"class_list":["post-20566","solucoes","type-solucoes","status-publish","format-standard","has-post-thumbnail","hentry","solucoes_categorias-crm","solucoes_tags-integracion-de-sistemas","solucoes_tags-ventas-y-prospeccion"],"acf":[],"_links":{"self":[{"href":"https:\/\/vulcanet.com.br\/es\/wp-json\/wp\/v2\/solucoes\/20566","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/vulcanet.com.br\/es\/wp-json\/wp\/v2\/solucoes"}],"about":[{"href":"https:\/\/vulcanet.com.br\/es\/wp-json\/wp\/v2\/types\/solucoes"}],"author":[{"embeddable":true,"href":"https:\/\/vulcanet.com.br\/es\/wp-json\/wp\/v2\/users\/17"}],"version-history":[{"count":10,"href":"https:\/\/vulcanet.com.br\/es\/wp-json\/wp\/v2\/solucoes\/20566\/revisions"}],"predecessor-version":[{"id":21644,"href":"https:\/\/vulcanet.com.br\/es\/wp-json\/wp\/v2\/solucoes\/20566\/revisions\/21644"}],"up":[{"embeddable":true,"href":"https:\/\/vulcanet.com.br\/es\/wp-json\/wp\/v2\/solucoes\/2658"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/vulcanet.com.br\/es\/wp-json\/wp\/v2\/media\/20699"}],"wp:attachment":[{"href":"https:\/\/vulcanet.com.br\/es\/wp-json\/wp\/v2\/media?parent=20566"}],"wp:term":[{"taxonomy":"solucoes_categorias","embeddable":true,"href":"https:\/\/vulcanet.com.br\/es\/wp-json\/wp\/v2\/solucoes_categorias?post=20566"},{"taxonomy":"solucoes_tags","embeddable":true,"href":"https:\/\/vulcanet.com.br\/es\/wp-json\/wp\/v2\/solucoes_tags?post=20566"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}