{"id":20599,"date":"2026-09-15T18:44:22","date_gmt":"2026-09-15T21:44:22","guid":{"rendered":"https:\/\/vulcanet.com.br\/?post_type=solucoes&#038;p=20599"},"modified":"2026-10-15T10:45:20","modified_gmt":"2026-10-15T13:45:20","slug":"genesys","status":"publish","type":"solucoes","link":"https:\/\/vulcanet.com.br\/en\/solutions\/telefonia\/sip-trunk-na-nuvem\/genesys\/","title":{"rendered":"SIP Trunk para Genesys"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"20599\" class=\"elementor elementor-20599\" data-elementor-post-type=\"solucoes\">\n\t\t\t\t<section data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-46ec3bb0 e-con-full sect-container sect-ref-estrat e-flex e-con e-parent\" data-id=\"46ec3bb0\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;gradient&quot;}\">\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-4e222ac4 e-con-full e-flex e-con e-child\" data-id=\"4e222ac4\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-3dab9ae1 toc-exclude elementor-widget elementor-widget-heading\" data-id=\"3dab9ae1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">A VulcaNet <strong>gera valor duradouro<\/strong>, traz prosperidade.<\/h3>\t\t\t\t<\/div>\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-28cb7192 e-con-full e-flex e-con e-child\" data-id=\"28cb7192\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-32ca436f elementor-widget elementor-widget-button\" data-id=\"32ca436f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"#vendas\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Agendar Demonstra\u00e7\u00e3o<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5097f3f3 elementor-widget elementor-widget-button\" data-id=\"5097f3f3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"#canais\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Ver Vantagens para Revenda<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/section>\n\t\t<section data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-28e85959 e-con-full sect-container sect-container-a e-flex e-con e-parent\" data-id=\"28e85959\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-5aa2b1eb sect-content e-flex e-con-boxed e-con e-child\" data-id=\"5aa2b1eb\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-5d9317e7 e-con-full e-flex e-con e-child\" data-id=\"5d9317e7\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-6e016497 elementor-widget elementor-widget-image\" data-id=\"6e016497\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"768\" height=\"512\" src=\"https:\/\/vulcanet.com.br\/wp-content\/uploads\/2026\/09\/sip-trunk-para-genesys-1-o-que-e-o-sip-trunk-para-avaya-usado-por-empresas-vulcanet-0.webp\" class=\"attachment-full size-full wp-image-21573\" alt=\"SIP Trunk para Genesys conectando contact center \u00e0 telefonia brasileira\" srcset=\"https:\/\/vulcanet.com.br\/wp-content\/uploads\/2026\/09\/sip-trunk-para-genesys-1-o-que-e-o-sip-trunk-para-avaya-usado-por-empresas-vulcanet-0.webp 768w, https:\/\/vulcanet.com.br\/wp-content\/uploads\/2026\/09\/sip-trunk-para-genesys-1-o-que-e-o-sip-trunk-para-avaya-usado-por-empresas-vulcanet-0-300x200.webp 300w\" sizes=\"(max-width: 768px) 100vw, 768px\" title=\"\">\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-68fb8844 e-con-full e-flex e-con e-child\" data-id=\"68fb8844\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-26e34472 elementor-widget elementor-widget-heading\" data-id=\"26e34472\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">O que \u00e9 o SIP Trunk para Genesys e para que serve nas empresas?\n<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1dd904d9 elementor-widget elementor-widget-text-editor\" data-id=\"1dd904d9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p><strong>O <a href=\"https:\/\/vulcanet.com.br\/solucoes\/telefonia\/sip-trunk-na-nuvem\/\"><strong>SIP Trunk para Genesys<\/strong><\/a> conecta o Genesys Cloud CX \u00e0 rede de telefonia p\u00fablica brasileira.<\/strong><\/p><p>Com essa integra\u00e7\u00e3o, sua empresa pode receber e realizar chamadas para telefones fixos e m\u00f3veis pelas redes PSTN ou STFC. A operadora fornece n\u00fameros, canais, origina\u00e7\u00e3o e termina\u00e7\u00e3o de chamadas. J\u00e1 as filas, <a href=\"https:\/\/vulcanet.com.br\/solucoes\/telefonia\/ura\/\"><strong>URAs<\/strong><\/a>, grava\u00e7\u00f5es e relat\u00f3rios continuam no <a href=\"https:\/\/www.genesys.com\/pt-br\/explore\/genesys-cloud-cx?utm_source=google&amp;utm_campaign=latam_br_brand&amp;utm_medium=paidsearch&amp;utm_content=Genesys+Cloud+-+PT&amp;utm_term=genesys%20cloud|e|g|c||811836513807&amp;mkwid=go_cmp-20960620773_adg-157325338799_ad-811836513807_kwd-333866105223_dev-c_ext-_prd-_sig-CjwKCAjwoaLWBhAWEiwAnyitu-xmISu0SQvsjyJFjU2CsSvFfmPXxGaJHAuKFC7N6EF-q3XKUJon8xoCBvcQAvD_BwE_sigb-0AAAAADmnlANDXpgqxqtIoLWF-sHpkh7_M_siwb-CkEKCQjw_pzWBhCsARIwACFuj6paYrD19xFI7fbDvMqe2WXH7izYoyXisNjA8uxLxBuj5l7UretjxVLn2NazGgI91w&amp;gad_source=1&amp;gad_campaignid=20960620773&amp;gbraid=0AAAAADmnlANDXpgqxqtIoLWF-sHpkh7_M&amp;gclid=CjwKCAjwoaLWBhAWEiwAnyitu-xmISu0SQvsjyJFjU2CsSvFfmPXxGaJHAuKFC7N6EF-q3XKUJon8xoCBvcQAvD_BwE\" target=\"_blank\" rel=\"noopener\"><strong>Genesys Cloud<\/strong><\/a>. <strong>Assim, atendimento, vendas, cobran\u00e7a e suporte ficam reunidos em um \u00fanico ambiente<\/strong>.<\/p><p>A VulcaNet fornece e integra essa conectividade de acordo com os n\u00fameros, fluxos e volumes de chamadas da empresa<strong>.<\/strong> Os gestores <strong>reduzem o uso de sistemas paralelos e mant\u00eam o controle das jornadas de voz<\/strong>. O <a href=\"https:\/\/vulcanet.com.br\/solucoes\/telefonia\/contact-center\/\"><strong>Contact Center<\/strong><\/a> <strong>acessa a telefonia brasileira sem substituir os recursos j\u00e1 configurados no Genesys<\/strong>.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-6adc1be3 e-con-full e-flex e-con e-child\" data-id=\"6adc1be3\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-5746b66b elementor-widget elementor-widget-button\" data-id=\"5746b66b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"#vendas\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Integrar Minha Empresa<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-316eaafd elementor-widget elementor-widget-button\" data-id=\"316eaafd\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"#canais\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Integrar Meus Clientes<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/section>\n\t\t<section data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-6ba74e9b e-con-full sect-container sect-container-b e-flex e-con e-parent\" data-id=\"6ba74e9b\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-2b64c45b sect-content e-flex e-con-boxed e-con e-child\" data-id=\"2b64c45b\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-44f0d705 e-con-full e-flex e-con e-child\" data-id=\"44f0d705\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-7d6940ae elementor-widget elementor-widget-image\" data-id=\"7d6940ae\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"768\" height=\"512\" src=\"https:\/\/vulcanet.com.br\/wp-content\/uploads\/2026\/09\/sip-trunk-para-genesys-2-link-de-voz-para-avaya-ip-office-uma-alternativa-ao-e1-r2-e-as-linhas-convencionais-vulcanet-1.webp\" class=\"attachment-full size-full wp-image-21589\" alt=\"Link de Voz para Genesys Cloud comparado \u00e0 telefonia tradicional\" srcset=\"https:\/\/vulcanet.com.br\/wp-content\/uploads\/2026\/09\/sip-trunk-para-genesys-2-link-de-voz-para-avaya-ip-office-uma-alternativa-ao-e1-r2-e-as-linhas-convencionais-vulcanet-1.webp 768w, https:\/\/vulcanet.com.br\/wp-content\/uploads\/2026\/09\/sip-trunk-para-genesys-2-link-de-voz-para-avaya-ip-office-uma-alternativa-ao-e1-r2-e-as-linhas-convencionais-vulcanet-1-300x200.webp 300w\" sizes=\"(max-width: 768px) 100vw, 768px\" title=\"\">\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-587ec7fd e-con-full e-flex e-con e-child\" data-id=\"587ec7fd\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-26495ebf elementor-widget elementor-widget-heading\" data-id=\"26495ebf\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Link de Voz para Genesys Cloud versus telefonia tradicional: o que muda para a empresa?\n<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-60c33a83 elementor-widget elementor-widget-text-editor\" data-id=\"60c33a83\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p><strong>O <a href=\"https:\/\/vulcanet.com.br\/solucoes\/telefonia\/sip-trunk-na-nuvem\/\"><strong>Link de Voz para Genesys Cloud<\/strong><\/a> reduz a depend\u00eancia de circuitos f\u00edsicos e oferece mais flexibilidade \u00e0 opera\u00e7\u00e3o.<\/strong><\/p><p>A conex\u00e3o SIP pode substituir ou complementar estruturas E1 e PRI, de acordo com as necessidades da sua empresa. No modelo BYOC, a empresa escolhe a operadora, os n\u00fameros, a capacidade e as condi\u00e7\u00f5es comerciais. No <strong>Genesys Cloud<\/strong> Voice, a voz \u00e9 contratada dentro do pr\u00f3prio ecossistema da plataforma. Com um <strong>SIP Trunk para Genesys<\/strong> \u00e9 poss\u00edvel <strong>ajustar a quantidade de canais para atender novas filas<\/strong>, campanhas, unidades ou demandas sazonais.<\/p><p>A VulcaNet analisa a estrutura atual e implementa o modelo mais adequado, sem exigir a troca desnecess\u00e1ria dos recursos j\u00e1 instalados<strong>.<\/strong> <strong>Modernize a telefonia no seu ritmo, considerando suas necessidades t\u00e9cnicas e financeiras.<\/strong><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-36a7f11 e-con-full e-flex e-con e-child\" data-id=\"36a7f11\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-63c178d7 elementor-widget elementor-widget-button\" data-id=\"63c178d7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"#vendas\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Modernizar Minha Telefonia<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2c01da0f elementor-widget elementor-widget-button\" data-id=\"2c01da0f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"#canais\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Modernizar Meus Clientes<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/section>\n\t\t<section data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-405cd8a e-con-full sect-container sect-container-a e-flex e-con e-parent\" data-id=\"405cd8a\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-539513a8 sect-content e-flex e-con-boxed e-con e-child\" data-id=\"539513a8\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-1b28e1f0 e-con-full e-flex e-con e-child\" data-id=\"1b28e1f0\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-75fccb05 elementor-widget elementor-widget-image\" data-id=\"75fccb05\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"768\" height=\"512\" src=\"https:\/\/vulcanet.com.br\/wp-content\/uploads\/2026\/09\/sip-trunk-para-genesys-3-como-o-sip-trunk-para-avaya-conecta-a-empresa-as-chamadas-externas-vulcanet-0.webp\" class=\"attachment-full size-full wp-image-21575\" alt=\"Fluxo di\u00e1rio do SIP Trunk para Genesys entre cliente, fila e agente\" srcset=\"https:\/\/vulcanet.com.br\/wp-content\/uploads\/2026\/09\/sip-trunk-para-genesys-3-como-o-sip-trunk-para-avaya-conecta-a-empresa-as-chamadas-externas-vulcanet-0.webp 768w, https:\/\/vulcanet.com.br\/wp-content\/uploads\/2026\/09\/sip-trunk-para-genesys-3-como-o-sip-trunk-para-avaya-conecta-a-empresa-as-chamadas-externas-vulcanet-0-300x200.webp 300w\" sizes=\"(max-width: 768px) 100vw, 768px\" title=\"\">\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-1533a699 e-con-full e-flex e-con e-child\" data-id=\"1533a699\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-56b093d4 elementor-widget elementor-widget-heading\" data-id=\"56b093d4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Como o SIP Trunk para Genesys funciona no dia a dia?\n<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7146ac5d elementor-widget elementor-widget-text-editor\" data-id=\"7146ac5d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p><strong>O SIP Trunk para Genesys conecta a telefonia p\u00fablica aos fluxos do Contact Center com agilidade, qualidade e gest\u00e3o centralizada.<\/strong><\/p><p>Quando um cliente liga, a operadora recebe a chamada e a entrega ao Genesys pela conex\u00e3o SIP configurada. A <strong>plataforma identifica o n\u00famero discado<\/strong> e <strong>direciona o contato para a<\/strong> <a href=\"https:\/\/vulcanet.com.br\/solucoes\/telefonia\/ura\/\"><strong>URA<\/strong><\/a>, fila, usu\u00e1rio ou agente adequado. A VulcaNet configura as rotas, valida os principais cen\u00e1rios e acompanha a ativa\u00e7\u00e3o para proporcionar uma opera\u00e7\u00e3o eficiente desde o in\u00edcio.<\/p><p>Nas chamadas de sa\u00edda, o fluxo ocorre no sentido inverso at\u00e9 chegar a um telefone fixo ou m\u00f3vel. O <strong>Link SIP para Genesys Cloud<\/strong> <strong>utiliza n\u00fameros<\/strong> e <strong>canais dimensionados<\/strong> conforme a rotina e os picos da sua empresa, <strong>favorecendo escalabilidade<\/strong>, <strong>produtividade<\/strong> e <strong>controle<\/strong>. <strong>Centralize suas chamadas e amplie a capacidade do atendimento com uma estrutura preparada para crescer<\/strong>.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-10cd0e87 e-con-full e-flex e-con e-child\" data-id=\"10cd0e87\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4456689a elementor-widget elementor-widget-button\" data-id=\"4456689a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"#vendas\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Falar com Vendas<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5b3b71 elementor-widget elementor-widget-button\" data-id=\"5b3b71\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"#canais\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Falar com Parcerias<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/section>\n\t\t<section data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-4146e49 e-con-full sect-container sect-container-b e-flex e-con e-parent\" data-id=\"4146e49\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-5c05997d sect-content e-flex e-con-boxed e-con e-child\" data-id=\"5c05997d\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-7b9d654f e-con-full e-flex e-con e-child\" data-id=\"7b9d654f\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-3dd22c3e elementor-widget elementor-widget-image\" data-id=\"3dd22c3e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"768\" height=\"512\" src=\"https:\/\/vulcanet.com.br\/wp-content\/uploads\/2026\/09\/sip-trunk-para-genesys-4-como-o-link-de-voz-para-avaya-ip-office-funciona-com-licencas-rotas-e-codecs-vulcanet-0.webp\" class=\"attachment-full size-full wp-image-21576\" alt=\"Link de Voz para Genesys Cloud integrado \u00e0s arquiteturas BYOC\" srcset=\"https:\/\/vulcanet.com.br\/wp-content\/uploads\/2026\/09\/sip-trunk-para-genesys-4-como-o-link-de-voz-para-avaya-ip-office-funciona-com-licencas-rotas-e-codecs-vulcanet-0.webp 768w, https:\/\/vulcanet.com.br\/wp-content\/uploads\/2026\/09\/sip-trunk-para-genesys-4-como-o-link-de-voz-para-avaya-ip-office-funciona-com-licencas-rotas-e-codecs-vulcanet-0-300x200.webp 300w\" sizes=\"(max-width: 768px) 100vw, 768px\" title=\"\">\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-7082e85e e-con-full e-flex e-con e-child\" data-id=\"7082e85e\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-691bdff9 elementor-widget elementor-widget-heading\" data-id=\"691bdff9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Como o Link de Voz para Genesys Cloud funciona na arquitetura BYOC?\n<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4ae6313d elementor-widget elementor-widget-text-editor\" data-id=\"4ae6313d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p><strong>O Link de Voz para Genesys Cloud em BYOC oferece liberdade para adaptar a arquitetura \u00e0s necessidades do ambiente empresarial, com mais flexibilidade, controle e efici\u00eancia operacional.<\/strong><\/p><p>No <strong>BYOC Cloud<\/strong>, o tronco termina diretamente na infraestrutura de m\u00eddia em nuvem da plataforma. No <strong>BYOC Premises<\/strong>, a conex\u00e3o utiliza dispositivos Edge e pode incluir um SBC instalado ou gerenciado localmente. A sinaliza\u00e7\u00e3o por IP ou FQDN p\u00fablico, com identificadores como FQDN ou TGRP, garante o direcionamento adequado das chamadas.<\/p><p>A VulcaNet <strong>implementa<\/strong> a integra\u00e7\u00e3o SIP para <strong>Genesys Cloud<\/strong> e <strong>configura<\/strong> firewall, listas de acesso, codecs e tons de discagem conforme a topologia contratada. Todos os componentes s\u00e3o testados de ponta a ponta para proporcionar <strong>mais estabilidade<\/strong> e <strong>qualidade nas comunica\u00e7\u00f5es<\/strong>. <strong>Aproveite o BYOC para conectar sua opera\u00e7\u00e3o \u00e0 Genesys Cloud com flexibilidade e desempenho.<\/strong><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-55e6361 e-con-full e-flex e-con e-child\" data-id=\"55e6361\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-7666aa07 elementor-widget elementor-widget-button\" data-id=\"7666aa07\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"#vendas\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Agendar Reuni\u00e3o com Vendas<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4a2133f elementor-widget elementor-widget-button\" data-id=\"4a2133f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"#canais\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Agendar Reuni\u00e3o com Parcerias<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/section>\n\t\t<section data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-57e2e039 e-con-full sect-container sect-ref-estrat e-flex e-con e-parent\" data-id=\"57e2e039\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;gradient&quot;}\">\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-bd5af60 e-con-full e-flex e-con e-child\" data-id=\"bd5af60\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-345b75d1 toc-exclude elementor-widget elementor-widget-heading\" data-id=\"345b75d1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">A VulcaNet tem <strong>atitude<\/strong>, para voc\u00ea fazer diferente.<\/h3>\t\t\t\t<\/div>\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-2885283f e-con-full e-flex e-con e-child\" data-id=\"2885283f\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-333ec011 elementor-widget elementor-widget-button\" data-id=\"333ec011\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"#vendas\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Agendar Demonstra\u00e7\u00e3o<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-45f262e5 elementor-widget elementor-widget-button\" data-id=\"45f262e5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"#canais\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Ver Vantagens para Revenda<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/section>\n\t\t<section data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-73e035e5 e-con-full sect-container sect-container-a e-flex e-con e-parent\" data-id=\"73e035e5\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-6e5c0b3d sect-content e-flex e-con-boxed e-con e-child\" data-id=\"6e5c0b3d\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-d32937e e-con-full e-flex e-con e-child\" data-id=\"d32937e\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-7e19a0d7 elementor-widget elementor-widget-image\" data-id=\"7e19a0d7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"768\" height=\"512\" src=\"https:\/\/vulcanet.com.br\/wp-content\/uploads\/2026\/09\/sip-trunk-para-genesys-5-sip-trunk-para-avaya-moderniza-a-telefonia-sem-trocar-a-plataforma-existente-vulcanet-0.webp\" class=\"attachment-full size-full wp-image-21577\" alt=\"SIP Trunk para Genesys centralizando chamadas de entrada e sa\u00edda\" srcset=\"https:\/\/vulcanet.com.br\/wp-content\/uploads\/2026\/09\/sip-trunk-para-genesys-5-sip-trunk-para-avaya-moderniza-a-telefonia-sem-trocar-a-plataforma-existente-vulcanet-0.webp 768w, https:\/\/vulcanet.com.br\/wp-content\/uploads\/2026\/09\/sip-trunk-para-genesys-5-sip-trunk-para-avaya-moderniza-a-telefonia-sem-trocar-a-plataforma-existente-vulcanet-0-300x200.webp 300w\" sizes=\"(max-width: 768px) 100vw, 768px\" title=\"\">\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-5dc9af e-con-full e-flex e-con e-child\" data-id=\"5dc9af\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-41a5361a elementor-widget elementor-widget-heading\" data-id=\"41a5361a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">SIP Trunk para Genesys para centralizar chamadas de entrada e sa\u00edda\n<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-48fb7679 elementor-widget elementor-widget-text-editor\" data-id=\"48fb7679\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p><strong>O SIP Trunk para Genesys centraliza chamadas receptivas e ativas em uma estrutura integrada, tornando o contact center mais eficiente, escal\u00e1vel e preparado para gerar melhores resultados.<\/strong><\/p><p>Os n\u00fameros empresariais recebem contatos e os encaminham para filas, URAs, usu\u00e1rios ou fluxos configurados na plataforma. Pela mesma estrutura, agentes, discadores e campanhas alcan\u00e7am telefones fixos e m\u00f3veis em diferentes jornadas comerciais. A <strong>Telefonia para Contact Center Genesys<\/strong> <strong>mant\u00e9m recursos estrat\u00e9gicos de roteamento<\/strong>, <a href=\"https:\/\/vulcanet.com.br\/solucoes\/telefonia\/gravador-de-chamadas\/\"><strong>grava\u00e7\u00e3o<\/strong><\/a>, <strong>relat\u00f3rios<\/strong> e <strong>gest\u00e3o<\/strong>, <strong>ampliando a produtividade da equipe e a qualidade do atendimento<\/strong>.<\/p><p>A VulcaNet integra n\u00fameros e canais aos destinos definidos e homologa chamadas nos dois sentidos. Com uma opera\u00e7\u00e3o unificada, os gestores <strong>ganham mais visibilidade sobre os fluxos<\/strong>, <strong>simplificam a administra\u00e7\u00e3o<\/strong> e <strong>aproveitam melhor os recursos da plataforma<\/strong>. <strong>Unifique sua telefonia no Genesys e transforme cada chamada em uma oportunidade de neg\u00f3cio<\/strong>.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-15029499 e-con-full e-flex e-con e-child\" data-id=\"15029499\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-3fd71cee elementor-widget elementor-widget-button\" data-id=\"3fd71cee\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"#vendas\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Quero Contratar<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7467fb21 elementor-widget elementor-widget-button\" data-id=\"7467fb21\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"#canais\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Quero Revender<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/section>\n\t\t<section data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-692b007a e-con-full sect-container sect-container-b e-flex e-con e-parent\" data-id=\"692b007a\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-74c1c4a4 sect-content e-flex e-con-boxed e-con e-child\" data-id=\"74c1c4a4\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-4f9e425f e-con-full e-flex e-con e-child\" data-id=\"4f9e425f\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-68dfee97 elementor-widget elementor-widget-image\" data-id=\"68dfee97\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"768\" height=\"512\" src=\"https:\/\/vulcanet.com.br\/wp-content\/uploads\/2026\/09\/sip-trunk-para-genesys-6-link-de-voz-para-avaya-ip-office-amplia-canais-conforme-a-demanda-vulcanet-0.webp\" class=\"attachment-full size-full wp-image-21578\" alt=\"Link de Voz para Genesys Cloud com n\u00fameros em DDDs do Brasil\" srcset=\"https:\/\/vulcanet.com.br\/wp-content\/uploads\/2026\/09\/sip-trunk-para-genesys-6-link-de-voz-para-avaya-ip-office-amplia-canais-conforme-a-demanda-vulcanet-0.webp 768w, https:\/\/vulcanet.com.br\/wp-content\/uploads\/2026\/09\/sip-trunk-para-genesys-6-link-de-voz-para-avaya-ip-office-amplia-canais-conforme-a-demanda-vulcanet-0-300x200.webp 300w\" sizes=\"(max-width: 768px) 100vw, 768px\" title=\"\">\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-7decb79d e-con-full e-flex e-con e-child\" data-id=\"7decb79d\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-25965d5b elementor-widget elementor-widget-heading\" data-id=\"25965d5b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Link de Voz para Genesys Cloud para preservar n\u00fameros e expandir sua presen\u00e7a em qualquer DDD do Brasil\n<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-55e234f5 elementor-widget elementor-widget-text-editor\" data-id=\"55e234f5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>O <strong>Link de Voz para Genesys Cloud preserva n\u00fameros j\u00e1 conhecidos pelos clientes<\/strong> e amplia a <strong>presen\u00e7a telef\u00f4nica da empresa no Brasil<\/strong>, com <a href=\"https:\/\/vulcanet.com.br\/diferenciais\/area-de-cobertura-e-atuacao\/\"><strong>cobertura em todas as 5.571 cidades e nos 67 DDDs do pa\u00eds<\/strong><\/a>.<\/p><p>Com a portabilidade, os <strong>n\u00fameros existentes continuam conectando clientes \u00e0 empresa<\/strong> durante a migra\u00e7\u00e3o para a nova estrutura. O <strong>prazo regulat\u00f3rio \u00e9 de at\u00e9 tr\u00eas dias \u00fateis<\/strong>, enquanto a <strong>VulcaNet conduz documentos<\/strong>, configura\u00e7\u00f5es, testes e o planejamento da virada. <strong>Contrate novos<\/strong> <a href=\"https:\/\/vulcanet.com.br\/solucoes\/telefonia\/numero-did\/\"><strong>N\u00fameros DID<\/strong><\/a> ou <a href=\"https:\/\/vulcanet.com.br\/solucoes\/telefonia\/ramal-ddr\/\"><strong>DDR<\/strong><\/a> <strong>em diferentes DDDs<\/strong>, permitindo <strong>voc\u00ea expandir sua presen\u00e7a comercial sem instalar novas linhas f\u00edsicas<\/strong>.<\/p><p>O <strong>SIP Trunk para Genesys<\/strong> integra unidades, marcas e opera\u00e7\u00f5es regionais com <strong>gest\u00e3o centralizada no contact center<\/strong>. A VulcaNet valida a titularidade, configura os destinos e acompanha toda a janela de ativa\u00e7\u00e3o para garantir uma implanta\u00e7\u00e3o eficiente. <strong>Expanda sua presen\u00e7a comercial e centralize sua opera\u00e7\u00e3o de voz no Genesys Cloud<\/strong>.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-71ecea82 e-con-full e-flex e-con e-child\" data-id=\"71ecea82\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-29e53827 elementor-widget elementor-widget-button\" data-id=\"29e53827\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"#vendas\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Contratar em Qualquer DDD<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5171c0cf elementor-widget elementor-widget-button\" data-id=\"5171c0cf\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"#canais\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Revender em Qualquer DDD<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/section>\n\t\t<section data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-315e5ce3 e-con-full sect-container sect-container-a e-flex e-con e-parent\" data-id=\"315e5ce3\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-7069405f sect-content e-flex e-con-boxed e-con e-child\" data-id=\"7069405f\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-455a0823 e-con-full e-flex e-con e-child\" data-id=\"455a0823\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-1042d870 elementor-widget elementor-widget-image\" data-id=\"1042d870\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"768\" height=\"512\" src=\"https:\/\/vulcanet.com.br\/wp-content\/uploads\/2026\/09\/sip-trunk-para-genesys-7-tronco-sip-para-avaya-preserva-numeros-e-amplia-a-presenca-por-ddd-vulcanet-0.webp\" class=\"attachment-full size-full wp-image-21579\" alt=\"Canais de Voz SIP para Genesys ajustados aos picos do contact center\" srcset=\"https:\/\/vulcanet.com.br\/wp-content\/uploads\/2026\/09\/sip-trunk-para-genesys-7-tronco-sip-para-avaya-preserva-numeros-e-amplia-a-presenca-por-ddd-vulcanet-0.webp 768w, https:\/\/vulcanet.com.br\/wp-content\/uploads\/2026\/09\/sip-trunk-para-genesys-7-tronco-sip-para-avaya-preserva-numeros-e-amplia-a-presenca-por-ddd-vulcanet-0-300x200.webp 300w\" sizes=\"(max-width: 768px) 100vw, 768px\" title=\"\">\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-7df0ec60 e-con-full e-flex e-con e-child\" data-id=\"7df0ec60\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-12a18916 elementor-widget elementor-widget-heading\" data-id=\"12a18916\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Canais de Voz SIP para Genesys que acompanham picos e o crescimento do Contact Center\n\n<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-240a88d7 elementor-widget elementor-widget-text-editor\" data-id=\"240a88d7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p><strong>Canais de Voz SIP para Genesys bem dimensionados oferecem mais disponibilidade, efici\u00eancia e controle de custos para sua opera\u00e7\u00e3o.<\/strong><\/p><p>Cada canal representa uma chamada simult\u00e2nea, n\u00e3o um agente, ramal ou licen\u00e7a da plataforma. Para indicar a capacidade ideal, a VulcaNet analisa hor\u00e1rios de pico, dura\u00e7\u00e3o m\u00e9dia das chamadas, transfer\u00eancias e a propor\u00e7\u00e3o entre tr\u00e1fego receptivo e ativo. Conte com uma <strong>recomenda\u00e7\u00e3o personalizada<\/strong> e uma <strong>margem adequada ao perfil do atendimento<\/strong>.<\/p><p>Campanhas, sazonalidades, novas filas, unidades e equipes entram no planejamento para acompanhar a evolu\u00e7\u00e3o da demanda. O <strong>tronco SIP para Genesys<\/strong> <strong>permite ampliar a capacidade conforme o volume<\/strong> real, <strong>mantendo o contact center preparado para crescer<\/strong>. <strong>Dimensione seus canais com a VulcaNet e ganhe disponibilidade com melhor aproveitamento do investimento<\/strong>.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-6ca184e5 e-con-full e-flex e-con e-child\" data-id=\"6ca184e5\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-3339da3b elementor-widget elementor-widget-button\" data-id=\"3339da3b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"#vendas\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Dimensionar Canais<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-605d2aa7 elementor-widget elementor-widget-button\" data-id=\"605d2aa7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"#canais\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Dimensionar Ofertas<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/section>\n\t\t<section data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-62e7a35f e-con-full sect-container sect-container-b e-flex e-con e-parent\" data-id=\"62e7a35f\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-473c83a8 sect-content e-flex e-con-boxed e-con e-child\" data-id=\"473c83a8\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-11d498e0 e-con-full e-flex e-con e-child\" data-id=\"11d498e0\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2e929b3e elementor-widget elementor-widget-image\" data-id=\"2e929b3e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"768\" height=\"512\" src=\"https:\/\/vulcanet.com.br\/wp-content\/uploads\/2026\/09\/sip-trunk-para-genesys-8-link-sip-para-avaya-ajuda-a-reduzir-custos-legados-e-prever-despesas-vulcanet-0.webp\" class=\"attachment-full size-full wp-image-21580\" alt=\"Operadora SIP para Genesys com controle de n\u00fameros, capacidade e custos\" srcset=\"https:\/\/vulcanet.com.br\/wp-content\/uploads\/2026\/09\/sip-trunk-para-genesys-8-link-sip-para-avaya-ajuda-a-reduzir-custos-legados-e-prever-despesas-vulcanet-0.webp 768w, https:\/\/vulcanet.com.br\/wp-content\/uploads\/2026\/09\/sip-trunk-para-genesys-8-link-sip-para-avaya-ajuda-a-reduzir-custos-legados-e-prever-despesas-vulcanet-0-300x200.webp 300w\" sizes=\"(max-width: 768px) 100vw, 768px\" title=\"\">\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-5c269784 e-con-full e-flex e-con e-child\" data-id=\"5c269784\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-79fe6c2e elementor-widget elementor-widget-heading\" data-id=\"79fe6c2e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Operadora SIP para Genesys com controle sobre n\u00fameros, capacidade e custos de voz\n<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2e62a39b elementor-widget elementor-widget-text-editor\" data-id=\"2e62a39b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p><strong>Contrate uma Operadora SIP para Genesys que amplia o controle sobre n\u00fameros, capacidade e despesas de telefonia, al\u00e9m de oferecer mais flexibilidade comercial para a opera\u00e7\u00e3o.<\/strong><\/p><p>Negocie diretamente canais, minutos, tarifas, portabilidade e suporte com uma prestadora brasileira. Uma proposta transparente detalha os custos de DID, SBC, redund\u00e2ncia, implanta\u00e7\u00e3o, suporte e impostos aplic\u00e1veis. Como as licen\u00e7as da plataforma e o <strong>SIP Trunk para Genesys<\/strong> <strong>podem ser contratados separadamente ou em conjunto<\/strong>, <strong>facilitando comparar alternativas<\/strong> e <strong>escolher a composi\u00e7\u00e3o com o melhor custo-benef\u00edcio<\/strong>.<\/p><p>A VulcaNet avalia o perfil de tr\u00e1fego e apresenta uma proposta comercial alinhada \u00e0 capacidade e \u00e0 estrutura necess\u00e1rias. <strong>Conte com uma solu\u00e7\u00e3o SIP para Genesys sob medida e conquiste mais previsibilidade, economia e controle para sua telefonia<\/strong>.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-56916b20 e-con-full e-flex e-con e-child\" data-id=\"56916b20\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-43e13b6 elementor-widget elementor-widget-button\" data-id=\"43e13b6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"#vendas\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Falar com Vendas<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-771b1834 elementor-widget elementor-widget-button\" data-id=\"771b1834\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"#canais\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Falar com Parcerias<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/section>\n\t\t<section data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-47e76da6 e-con-full sect-container sect-container-a e-flex e-con e-parent\" data-id=\"47e76da6\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-5270f525 sect-content e-flex e-con-boxed e-con e-child\" data-id=\"5270f525\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-4fdc0aad e-con-full e-flex e-con e-child\" data-id=\"4fdc0aad\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-469858a7 elementor-widget elementor-widget-image\" data-id=\"469858a7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"768\" height=\"512\" src=\"https:\/\/vulcanet.com.br\/wp-content\/uploads\/2026\/09\/sip-trunk-para-genesys-9-conectividade-pstn-para-avaya-reforca-a-continuidade-das-chamadas-vulcanet-0.webp\" class=\"attachment-full size-full wp-image-21581\" alt=\"Conectividade PSTN para Genesys Cloud com prote\u00e7\u00e3o e rotas alternativas\" srcset=\"https:\/\/vulcanet.com.br\/wp-content\/uploads\/2026\/09\/sip-trunk-para-genesys-9-conectividade-pstn-para-avaya-reforca-a-continuidade-das-chamadas-vulcanet-0.webp 768w, https:\/\/vulcanet.com.br\/wp-content\/uploads\/2026\/09\/sip-trunk-para-genesys-9-conectividade-pstn-para-avaya-reforca-a-continuidade-das-chamadas-vulcanet-0-300x200.webp 300w\" sizes=\"(max-width: 768px) 100vw, 768px\" title=\"\">\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-43c5147d e-con-full e-flex e-con e-child\" data-id=\"43c5147d\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2fa595 elementor-widget elementor-widget-heading\" data-id=\"2fa595\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Conectividade PSTN para Genesys Cloud para refor\u00e7ar continuidade e prote\u00e7\u00e3o\n<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7a95dc8e elementor-widget elementor-widget-text-editor\" data-id=\"7a95dc8e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p><strong>A Conectividade PSTN para Genesys Cloud fortalece a continuidade das chamadas e oferece mais estabilidade para a opera\u00e7\u00e3o. Mant\u00e9m um atendimento confi\u00e1vel e uma experi\u00eancia de voz consistente.<\/strong><\/p><p>Rotas alternativas, SBCs e redund\u00e2ncia de operadora <strong>ampliam a disponibilidade com caminhos de conting\u00eancia eficientes<\/strong>. Controles de acesso restringem os endere\u00e7os autorizados, enquanto TLS e SRTP <strong>protegem a sinaliza\u00e7\u00e3o e o \u00e1udio quando habilitados de ponta a ponta<\/strong>. A valida\u00e7\u00e3o do identificador e a autentica\u00e7\u00e3o da origem tamb\u00e9m contribuem para <strong>preservar a reputa\u00e7\u00e3o dos n\u00fameros empresariais<\/strong> e <strong>aumentar a confiabilidade das chamadas<\/strong>.<\/p><p>A VulcaNet projeta os controles, testa cen\u00e1rios de conting\u00eancia e acompanha os indicadores t\u00e9cnicos da conex\u00e3o. Esse <strong>Link de Voz para Genesys Cloud reduz a exposi\u00e7\u00e3o a fraudes<\/strong>, uso indevido e rejei\u00e7\u00e3o de chamadas, al\u00e9m de <strong>agilizar a resposta a incidentes<\/strong>. <strong>Eleve a seguran\u00e7a<\/strong>, a <strong>disponibilidade<\/strong> e o <strong>desempenho das suas chamadas<\/strong> com uma <strong>conectividade preparada para o seu neg\u00f3cio<\/strong>.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-78f12638 e-con-full e-flex e-con e-child\" data-id=\"78f12638\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-31c912c4 elementor-widget elementor-widget-button\" data-id=\"31c912c4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"#vendas\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Contratar com Seguran\u00e7a<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7d34615c elementor-widget elementor-widget-button\" data-id=\"7d34615c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"#canais\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Revender com Seguran\u00e7a<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/section>\n\t\t<section data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-7bc35435 e-con-full sect-container sect-container-b e-flex e-con e-parent\" data-id=\"7bc35435\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-6fc54a5 sect-content e-flex e-con-boxed e-con e-child\" data-id=\"6fc54a5\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-6c8823e e-con-full e-flex e-con e-child\" data-id=\"6c8823e\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-1ab38aa0 elementor-widget elementor-widget-image\" data-id=\"1ab38aa0\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"768\" height=\"512\" src=\"https:\/\/vulcanet.com.br\/wp-content\/uploads\/2026\/09\/sip-trunk-para-genesys-10-operadora-sip-para-avaya-simplifica-a-implantacao-com-suporte-especializado-vulcanet-0.webp\" class=\"attachment-full size-full wp-image-21582\" alt=\"Integra\u00e7\u00e3o de Telefonia para Genesys com engenharia e suporte t\u00e9cnico\" srcset=\"https:\/\/vulcanet.com.br\/wp-content\/uploads\/2026\/09\/sip-trunk-para-genesys-10-operadora-sip-para-avaya-simplifica-a-implantacao-com-suporte-especializado-vulcanet-0.webp 768w, https:\/\/vulcanet.com.br\/wp-content\/uploads\/2026\/09\/sip-trunk-para-genesys-10-operadora-sip-para-avaya-simplifica-a-implantacao-com-suporte-especializado-vulcanet-0-300x200.webp 300w\" sizes=\"(max-width: 768px) 100vw, 768px\" title=\"\">\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-34bb8ca2 e-con-full e-flex e-con e-child\" data-id=\"34bb8ca2\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-298bfb8e elementor-widget elementor-widget-heading\" data-id=\"298bfb8e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Integra\u00e7\u00e3o de Telefonia para Genesys com engenharia e suporte em portugu\u00eas brasileiro\n<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-618f810c elementor-widget elementor-widget-text-editor\" data-id=\"618f810c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p><strong>A Integra\u00e7\u00e3o de Telefonia para Genesys com suporte especializado agiliza a ativa\u00e7\u00e3o, simplifica os diagn\u00f3sticos e aumenta a efici\u00eancia da opera\u00e7\u00e3o.<\/strong><\/p><p>A solu\u00e7\u00e3o conecta plataforma, rede IP, SBC, operadora e telefonia p\u00fablica de forma coordenada. <strong>Rotas, codecs e identifica\u00e7\u00f5es s\u00e3o configurados para garantir compatibilidade e qualidade nas chamadas.<\/strong> Como <a href=\"https:\/\/vulcanet.com.br\/diferenciais\/operadora-de-telefonia-fixa-stfc-autorizada-pela-anatel\/\"><strong>operadora STFC autorizada pela Anatel<\/strong><\/a>, a VulcaNet oferece conectividade alinhada \u00e0s regras brasileiras de telefonia e numera\u00e7\u00e3o.<\/p><p>Com <a href=\"https:\/\/vulcanet.com.br\/diferenciais\/atendimento-personalizado-e-suporte-especializado\/\"><strong>suporte em portugu\u00eas<\/strong><\/a>, a <strong>Conectividade SIP para Genesys<\/strong> <strong>ganha acompanhamento t\u00e9cnico pr\u00f3ximo<\/strong>, <strong>responsabilidades claras<\/strong> e <strong>mais agilidade<\/strong> entre as equipes. <strong>Conte com uma integra\u00e7\u00e3o confi\u00e1vel para ativar sua telefonia Genesys com rapidez e seguran\u00e7a<\/strong>.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-290cc22b e-con-full e-flex e-con e-child\" data-id=\"290cc22b\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-1e556617 elementor-widget elementor-widget-button\" data-id=\"1e556617\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"#vendas\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Falar com Vendas<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1fcd379 elementor-widget elementor-widget-button\" data-id=\"1fcd379\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"#canais\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Falar com Parcerias<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/section>\n\t\t<section data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-6055cd97 e-con-full sect-container sect-ref-estrat e-flex e-con e-parent\" data-id=\"6055cd97\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;gradient&quot;}\">\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-74bb5080 e-con-full e-flex e-con e-child\" data-id=\"74bb5080\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-1f49d32a toc-exclude elementor-widget elementor-widget-heading\" data-id=\"1f49d32a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">A VulcaNet \u00e9 <strong>vision\u00e1ria<\/strong>, molda o futuro.<\/h3>\t\t\t\t<\/div>\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-2b122576 e-con-full e-flex e-con e-child\" data-id=\"2b122576\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-598cf2e9 elementor-widget elementor-widget-button\" data-id=\"598cf2e9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"#vendas\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Agendar Demonstra\u00e7\u00e3o<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-51131551 elementor-widget elementor-widget-button\" data-id=\"51131551\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"#canais\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Ver Vantagens para Revenda<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/section>\n\t\t<section data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-5584a0c1 e-con-full sect-container sect-container-a e-flex e-con e-parent\" data-id=\"5584a0c1\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-6b956cf0 sect-content e-flex e-con-boxed e-con e-child\" data-id=\"6b956cf0\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-4003468f e-con-full e-flex e-con e-child\" data-id=\"4003468f\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-704b561a elementor-widget elementor-widget-image\" data-id=\"704b561a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"768\" height=\"512\" src=\"https:\/\/vulcanet.com.br\/wp-content\/uploads\/2026\/09\/sip-trunk-para-genesys-11-sip-trunk-para-avaya-com-canais-simultaneos-de-entrada-e-saida-vulcanet-0.webp\" class=\"attachment-full size-full wp-image-21583\" alt=\"SIP Trunk para Genesys nas arquiteturas BYOC Cloud e BYOC Premises\" srcset=\"https:\/\/vulcanet.com.br\/wp-content\/uploads\/2026\/09\/sip-trunk-para-genesys-11-sip-trunk-para-avaya-com-canais-simultaneos-de-entrada-e-saida-vulcanet-0.webp 768w, https:\/\/vulcanet.com.br\/wp-content\/uploads\/2026\/09\/sip-trunk-para-genesys-11-sip-trunk-para-avaya-com-canais-simultaneos-de-entrada-e-saida-vulcanet-0-300x200.webp 300w\" sizes=\"(max-width: 768px) 100vw, 768px\" title=\"\">\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-1b2e4bc8 e-con-full e-flex e-con e-child\" data-id=\"1b2e4bc8\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-72674d98 elementor-widget elementor-widget-heading\" data-id=\"72674d98\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">SIP Trunk para Genesys com op\u00e7\u00f5es de BYOC Cloud e BYOC Premises\n<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-cb54f02 elementor-widget elementor-widget-text-editor\" data-id=\"cb54f02\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p><strong>O SIP Trunk para Genesys oferece alternativas BYOC que combinam conectividade, seguran\u00e7a, escalabilidade e continuidade, criando uma solu\u00e7\u00e3o de voz alinhada \u00e0 opera\u00e7\u00e3o e ao crescimento da empresa.<\/strong><\/p><p>No <strong>BYOC Cloud<\/strong>, a operadora se conecta \u00e0 infraestrutura de m\u00eddia em nuvem da plataforma. A VulcaNet avalia o cen\u00e1rio e configura a <strong>integra\u00e7\u00e3o de voz para Genesys Cloud<\/strong> conforme a topologia definida, favorecendo projetos cloud-first, <strong>maior agilidade e menor depend\u00eancia de componentes locais<\/strong>. No BYOC Premises, o tronco termina em dispositivos Edge ou infraestrutura pr\u00f3pria, <strong>valorizando os investimentos existentes<\/strong> e <strong>ampliando a efici\u00eancia de ambientes h\u00edbridos<\/strong>.<\/p><p>A an\u00e1lise de conectividade, SBC, ativos dispon\u00edveis, manuten\u00e7\u00e3o local e requisitos de conting\u00eancia <strong>permite definir uma arquitetura segura<\/strong>, <strong>flex\u00edvel<\/strong> e <strong>preparada para evoluir<\/strong>. <strong>Escolha o modelo BYOC ideal e potencialize sua opera\u00e7\u00e3o Genesys com mais desempenho, disponibilidade e controle<\/strong>.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-119dce59 e-con-full e-flex e-con e-child\" data-id=\"119dce59\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-19858679 elementor-widget elementor-widget-button\" data-id=\"19858679\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"#vendas\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Agendar Reuni\u00e3o com Vendas<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-37e0b2b9 elementor-widget elementor-widget-button\" data-id=\"37e0b2b9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"#canais\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Agendar Reuni\u00e3o com Parcerias<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/section>\n\t\t<section data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-7531016b e-con-full sect-container sect-container-b e-flex e-con e-parent\" data-id=\"7531016b\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-378edccc sect-content e-flex e-con-boxed e-con e-child\" data-id=\"378edccc\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-512e5978 e-con-full e-flex e-con e-child\" data-id=\"512e5978\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-283c93b elementor-widget elementor-widget-image\" data-id=\"283c93b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"768\" height=\"512\" src=\"https:\/\/vulcanet.com.br\/wp-content\/uploads\/2026\/09\/sip-trunk-para-genesys-12-link-de-voz-para-avaya-ip-office-com-did-ddr-e-portabilidade-vulcanet-0.webp\" class=\"attachment-full size-full wp-image-21584\" alt=\"Link de Voz para Genesys Cloud com DID, DDR e portabilidade nacional\" srcset=\"https:\/\/vulcanet.com.br\/wp-content\/uploads\/2026\/09\/sip-trunk-para-genesys-12-link-de-voz-para-avaya-ip-office-com-did-ddr-e-portabilidade-vulcanet-0.webp 768w, https:\/\/vulcanet.com.br\/wp-content\/uploads\/2026\/09\/sip-trunk-para-genesys-12-link-de-voz-para-avaya-ip-office-com-did-ddr-e-portabilidade-vulcanet-0-300x200.webp 300w\" sizes=\"(max-width: 768px) 100vw, 768px\" title=\"\">\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-66f69155 e-con-full e-flex e-con e-child\" data-id=\"66f69155\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-343e4e9a elementor-widget elementor-widget-heading\" data-id=\"343e4e9a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Link de Voz para Genesys Cloud com N\u00fameros DID e Ramal DDR\n<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6502a434 elementor-widget elementor-widget-text-editor\" data-id=\"6502a434\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p><strong>O Link de Voz para Genesys Cloud organiza os n\u00fameros empresariais, preserva contatos j\u00e1 reconhecidos pelo mercado e fortalece a presen\u00e7a comercial da empresa.<\/strong><\/p><p><strong>Porte linhas existentes ou contrate novos<\/strong> <a href=\"https:\/\/vulcanet.com.br\/solucoes\/telefonia\/numero-did\/\"><strong>N\u00fameros DID<\/strong><\/a> e <a href=\"https:\/\/vulcanet.com.br\/solucoes\/telefonia\/ramal-ddr\/\"><strong>Ramais DDR<\/strong><\/a> em <strong>DDDs brasileiros<\/strong>, conforme disponibilidade. Cada n\u00famero pode ser associado ao tronco, site, usu\u00e1rio, fila ou fluxo correspondente. <strong>Consiga uma telefonia centralizada e ganhe mais cobertura telef\u00f4nica, agilidade no atendimento e continuidade comercial durante a migra\u00e7\u00e3o.<\/strong><\/p><p><strong>Conte com a VulcaNet para transformar portabilidade, n\u00fameros DID e ramais DDR em mais alcance e oportunidades para sua empresa<\/strong>.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-5a4fb520 e-con-full e-flex e-con e-child\" data-id=\"5a4fb520\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-7ae35458 elementor-widget elementor-widget-button\" data-id=\"7ae35458\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"#vendas\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Contratar DID<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-69fd48f6 elementor-widget elementor-widget-button\" data-id=\"69fd48f6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"#canais\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Revender DID<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/section>\n\t\t<section data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-51389d9d e-con-full sect-container sect-container-a e-flex e-con e-parent\" data-id=\"51389d9d\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-520a0592 sect-content e-flex e-con-boxed e-con e-child\" data-id=\"520a0592\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-64f6b6f6 e-con-full e-flex e-con e-child\" data-id=\"64f6b6f6\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-11a51ac4 elementor-widget elementor-widget-image\" data-id=\"11a51ac4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"768\" height=\"512\" src=\"https:\/\/vulcanet.com.br\/wp-content\/uploads\/2026\/09\/sip-trunk-para-genesys-13-integracao-sip-para-avaya-ip-office-com-licencas-vcm-e-codecs-vulcanet-0.webp\" class=\"attachment-full size-full wp-image-21585\" alt=\"Conectividade SIP para Genesys protegida por SBC, TLS e SRTP\" srcset=\"https:\/\/vulcanet.com.br\/wp-content\/uploads\/2026\/09\/sip-trunk-para-genesys-13-integracao-sip-para-avaya-ip-office-com-licencas-vcm-e-codecs-vulcanet-0.webp 768w, https:\/\/vulcanet.com.br\/wp-content\/uploads\/2026\/09\/sip-trunk-para-genesys-13-integracao-sip-para-avaya-ip-office-com-licencas-vcm-e-codecs-vulcanet-0-300x200.webp 300w\" sizes=\"(max-width: 768px) 100vw, 768px\" title=\"\">\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-1cd8c05e e-con-full e-flex e-con e-child\" data-id=\"1cd8c05e\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-10afdd7f elementor-widget elementor-widget-heading\" data-id=\"10afdd7f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Canais de Voz SIP para Genesys dimensionados para m\u00e1xima efici\u00eancia em simultaneidade e CPS<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-19ca89cc elementor-widget elementor-widget-text-editor\" data-id=\"19ca89cc\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p><strong>Canais de Voz SIP para Genesys dimensionados por simultaneidade e CPS oferecem a capacidade ideal para ampliar campanhas, otimizar o investimento e manter alta performance.<\/strong><\/p><p>Os canais definem quantas chamadas permanecem ativas ao mesmo tempo em toda a opera\u00e7\u00e3o. Para alcan\u00e7ar o melhor equil\u00edbrio, o c\u00e1lculo considera pico de chamadas, dura\u00e7\u00e3o m\u00e9dia, transfer\u00eancias, discadores, tr\u00e1fego receptivo e margem de conting\u00eancia. O CPS indica quantas chamadas podem ser iniciadas por segundo, <strong>favorecendo<\/strong> <strong>mais agilidade<\/strong> e <strong>produtividade nas campanhas<\/strong>.<\/p><p>A Genesys oferece limite de at\u00e9 50 CPS por campanha, em sintonia com os par\u00e2metros da organiza\u00e7\u00e3o e da operadora. A VulcaNet analisa esses indicadores e configura o <strong>SIP Trunk para Genesys Cloud<\/strong> de acordo com o ritmo do contact center. <strong>Ganhe escala, estabilidade e efici\u00eancia com Canais de Voz SIP preparados para a sua demanda.<\/strong><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-3d40a998 e-con-full e-flex e-con e-child\" data-id=\"3d40a998\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-3d4afbba elementor-widget elementor-widget-button\" data-id=\"3d4afbba\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"#vendas\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Calcular Minha Capacidade<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d1193a9 elementor-widget elementor-widget-button\" data-id=\"d1193a9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"#canais\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Calcular Capacidade dos Clientes<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/section>\n\t\t<section data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-64e74d5e e-con-full sect-container sect-container-b e-flex e-con e-parent\" data-id=\"64e74d5e\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-4dde46bf sect-content e-flex e-con-boxed e-con e-child\" data-id=\"4dde46bf\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-7e110e17 e-con-full e-flex e-con e-child\" data-id=\"7e110e17\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-54d7613d elementor-widget elementor-widget-image\" data-id=\"54d7613d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"768\" height=\"512\" src=\"https:\/\/vulcanet.com.br\/wp-content\/uploads\/2026\/09\/sip-trunk-para-genesys-14-telefonia-sip-para-avaya-aura-communication-manager-com-roteamento-centralizado-vulcanet-0.webp\" class=\"attachment-full size-full wp-image-21586\" alt=\"Conectividade SIP para Genesys protegida por SBC, TLS e SRTP\" srcset=\"https:\/\/vulcanet.com.br\/wp-content\/uploads\/2026\/09\/sip-trunk-para-genesys-14-telefonia-sip-para-avaya-aura-communication-manager-com-roteamento-centralizado-vulcanet-0.webp 768w, https:\/\/vulcanet.com.br\/wp-content\/uploads\/2026\/09\/sip-trunk-para-genesys-14-telefonia-sip-para-avaya-aura-communication-manager-com-roteamento-centralizado-vulcanet-0-300x200.webp 300w\" sizes=\"(max-width: 768px) 100vw, 768px\" title=\"\">\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-5736e2b7 e-con-full e-flex e-con e-child\" data-id=\"5736e2b7\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-477d0994 elementor-widget elementor-widget-heading\" data-id=\"477d0994\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Conectividade SIP para Genesys com SBC, controle de acesso, TLS e SRTP\n<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6d49298c elementor-widget elementor-widget-text-editor\" data-id=\"6d49298c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p><strong>A Conectividade SIP para Genesys com controles avan\u00e7ados oferece tr\u00e1fego protegido, maior compatibilidade e mais estabilidade entre os ambientes.<\/strong><\/p><p>O SBC gerencia a passagem das chamadas e ajusta os par\u00e2metros entre a plataforma, a rede empresarial e a operadora. As listas de acesso <strong>permitem conex\u00f5es somente de IPs ou faixas conhecidas<\/strong>, enquanto o TLS <strong>protege a sinaliza\u00e7\u00e3o e o SRTP criptografa o \u00e1udio quando suportados ponta a ponta<\/strong>. Integrados, esses recursos proporcionam uma <strong>comunica\u00e7\u00e3o segura<\/strong>, <strong>eficiente<\/strong> e <strong>confi\u00e1vel<\/strong>.<\/p><p>A VulcaNet integra e testa o <strong>Link de Voz para Genesys Cloud<\/strong> de acordo com a pol\u00edtica de seguran\u00e7a da empresa, entregando uma conex\u00e3o controlada, compat\u00edvel e pronta para auditorias t\u00e9cnicas. <strong>Fortale\u00e7a sua opera\u00e7\u00e3o com uma solu\u00e7\u00e3o de voz segura, est\u00e1vel e preparada para crescer.<\/strong><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-615d46b2 e-con-full e-flex e-con e-child\" data-id=\"615d46b2\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-58ad64a0 elementor-widget elementor-widget-button\" data-id=\"58ad64a0\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"#vendas\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Contratar com SBC<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3548012a elementor-widget elementor-widget-button\" data-id=\"3548012a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"#canais\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Revender com SBC<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/section>\n\t\t<section data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-6812acd0 e-con-full sect-container sect-container-a e-flex e-con e-parent\" data-id=\"6812acd0\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-38a7799d sect-content e-flex e-con-boxed e-con e-child\" data-id=\"38a7799d\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-3ed614da e-con-full e-flex e-con e-child\" data-id=\"3ed614da\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-39ad34bc elementor-widget elementor-widget-image\" data-id=\"39ad34bc\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"768\" height=\"512\" src=\"https:\/\/vulcanet.com.br\/wp-content\/uploads\/2026\/09\/sip-trunk-para-genesys-15-telefonia-para-avaya-cms-integrada-a-camada-de-voz-do-contact-center-vulcanet-0.webp\" class=\"attachment-full size-full wp-image-21587\" alt=\"Integra\u00e7\u00e3o de Voz para Genesys Cloud com URAs, filas e campanhas\" srcset=\"https:\/\/vulcanet.com.br\/wp-content\/uploads\/2026\/09\/sip-trunk-para-genesys-15-telefonia-para-avaya-cms-integrada-a-camada-de-voz-do-contact-center-vulcanet-0.webp 768w, https:\/\/vulcanet.com.br\/wp-content\/uploads\/2026\/09\/sip-trunk-para-genesys-15-telefonia-para-avaya-cms-integrada-a-camada-de-voz-do-contact-center-vulcanet-0-300x200.webp 300w\" sizes=\"(max-width: 768px) 100vw, 768px\" title=\"\">\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-723f588a e-con-full e-flex e-con e-child\" data-id=\"723f588a\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-6003cab1 elementor-widget elementor-widget-heading\" data-id=\"6003cab1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Integra\u00e7\u00e3o de Voz para Genesys Cloud com filas, URAs, usu\u00e1rios e campanhas\n<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1e3bc221 elementor-widget elementor-widget-text-editor\" data-id=\"1e3bc221\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p><strong>A Integra\u00e7\u00e3o de Voz para Genesys Cloud conecta cada chamada ao destino certo, amplia a efici\u00eancia operacional e mant\u00e9m as jornadas receptivas e ativas mais consistentes.<\/strong><\/p><p>Nas <strong>chamadas recebidas<\/strong>, o n\u00famero discado direciona os clientes para URAs, filas, agentes ou fluxos do Genesys Architect. Nas <strong>chamadas realizadas<\/strong>, usu\u00e1rios e campanhas acessam a telefonia p\u00fablica com a identifica\u00e7\u00e3o configurada para cada opera\u00e7\u00e3o. O <strong>SIP Trunk para Genesys<\/strong> <strong>mant\u00e9m a gest\u00e3o dos atendimentos na plataforma e oferece acesso a telefones fixos e m\u00f3veis<\/strong>, com suporte a codecs, DTMF, transfer\u00eancias, \u00e1udio e identifica\u00e7\u00e3o em todo o percurso.<\/p><p>A VulcaNet configura as rotas e homologa os cen\u00e1rios antes da ativa\u00e7\u00e3o comercial, <strong>proporcionando mais agilidade<\/strong>, <strong>qualidade de voz<\/strong> e <strong>seguran\u00e7a para sua opera\u00e7\u00e3o<\/strong>. <strong>Potencialize seus atendimentos com uma integra\u00e7\u00e3o de voz est\u00e1vel e preparada para crescer.<\/strong><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-1ae50aae e-con-full e-flex e-con e-child\" data-id=\"1ae50aae\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-5743e67f elementor-widget elementor-widget-button\" data-id=\"5743e67f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"#vendas\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Integrar Minha Equipe<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1962fa4f elementor-widget elementor-widget-button\" data-id=\"1962fa4f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"#canais\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Integrar Meus Clientes<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/section>\n\t\t<section data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-6b600269 e-con-full sect-container sect-container-b e-flex e-con e-parent\" data-id=\"6b600269\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-448f5324 sect-content e-flex e-con-boxed e-con e-child\" data-id=\"448f5324\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-13d638f9 e-con-full e-flex e-con e-child\" data-id=\"13d638f9\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-7cef3c89 elementor-widget elementor-widget-image\" data-id=\"7cef3c89\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"768\" height=\"512\" src=\"https:\/\/vulcanet.com.br\/wp-content\/uploads\/2026\/09\/sip-trunk-para-genesys-16-conectividade-sip-para-avaya-com-sbc-qualidade-de-servico-e-protecao-da-voz-vulcanet-0.webp\" class=\"attachment-full size-full wp-image-21588\" alt=\"Operadora SIP para Genesys monitorando rotas prim\u00e1rias e alternativas\" srcset=\"https:\/\/vulcanet.com.br\/wp-content\/uploads\/2026\/09\/sip-trunk-para-genesys-16-conectividade-sip-para-avaya-com-sbc-qualidade-de-servico-e-protecao-da-voz-vulcanet-0.webp 768w, https:\/\/vulcanet.com.br\/wp-content\/uploads\/2026\/09\/sip-trunk-para-genesys-16-conectividade-sip-para-avaya-com-sbc-qualidade-de-servico-e-protecao-da-voz-vulcanet-0-300x200.webp 300w\" sizes=\"(max-width: 768px) 100vw, 768px\" title=\"\">\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-5b6f45f7 e-con-full e-flex e-con e-child\" data-id=\"5b6f45f7\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-3c84f47f elementor-widget elementor-widget-heading\" data-id=\"3c84f47f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Operadora SIP para Genesys com redund\u00e2ncia de rotas e monitoramento\n<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-375d56c8 elementor-widget elementor-widget-text-editor\" data-id=\"375d56c8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p><strong>Uma Operadora SIP para Genesys com redund\u00e2ncia e monitoramento oferece mais previsibilidade, estabilidade e seguran\u00e7a para a continuidade do contact center.<\/strong><\/p><p>A solu\u00e7\u00e3o pode integrar rotas prim\u00e1rias e alternativas, m\u00faltiplos SBCs e outra operadora, conforme a estrat\u00e9gia do neg\u00f3cio. Logs, rastreamentos SIP e respostas da rede proporcionam visibilidade completa do ambiente, agilizando an\u00e1lises e permitindo identificar com precis\u00e3o eventos relacionados \u00e0 plataforma, \u00e0 conectividade, ao SBC ou \u00e0 telefonia p\u00fablica.<\/p><p>Com testes peri\u00f3dicos de conting\u00eancia e n\u00edveis de servi\u00e7o contratuais, sua empresa <strong>ganha uma opera\u00e7\u00e3o mais preparada e eficiente<\/strong>. A VulcaNet monitora o <strong>SIP Trunk para Genesys<\/strong> e realiza valida\u00e7\u00f5es alinhadas \u00e0 arquitetura implantada, <strong>reduzindo o tempo de diagn\u00f3stico e mantendo alternativas previamente verificadas<\/strong>. <strong>Conte com redund\u00e2ncia e monitoramento para manter seu contact center dispon\u00edvel e produtivo.<\/strong><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-2a3407a8 e-con-full e-flex e-con e-child\" data-id=\"2a3407a8\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-79faf5da elementor-widget elementor-widget-button\" data-id=\"79faf5da\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"#vendas\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Demonstra\u00e7\u00e3o com Vendas<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5d1e69bd elementor-widget elementor-widget-button\" data-id=\"5d1e69bd\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"#canais\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Demonstra\u00e7\u00e3o com Parcerias<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/section>\n\t\t<section data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-55ee6438 e-con-full sect-container sect-ref-estrat e-flex e-con e-parent\" data-id=\"55ee6438\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;gradient&quot;}\">\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-6e2aa27b e-con-full e-flex e-con e-child\" data-id=\"6e2aa27b\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4509aa14 toc-exclude elementor-widget elementor-widget-heading\" data-id=\"4509aa14\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">A VulcaNet <strong>protege<\/strong>, garante sua seguran\u00e7a em todas as etapas.<\/h3>\t\t\t\t<\/div>\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-66887cde e-con-full e-flex e-con e-child\" data-id=\"66887cde\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-1e20f7da elementor-widget elementor-widget-button\" data-id=\"1e20f7da\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"#vendas\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Agendar Demonstra\u00e7\u00e3o<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7ed43a66 elementor-widget elementor-widget-button\" data-id=\"7ed43a66\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"#canais\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Ver Vantagens para Revenda<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/section>\n\t\t<section data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-2a552ae1 e-flex e-con-boxed e-con e-parent\" data-id=\"2a552ae1\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-73d4ab65 content paragrafo-sem-margem e-con-full e-flex e-con e-child\" data-id=\"73d4ab65\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-45ada8ee e-con-full e-flex e-con e-child\" data-id=\"45ada8ee\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-5916cb62 elementor-widget elementor-widget-heading\" data-id=\"5916cb62\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Compare as op\u00e7\u00f5es e escolha a conectividade certa para o Genesys\n<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-55854193 texto-grande elementor-widget__width-inherit elementor-widget elementor-widget-text-editor\" data-id=\"55854193\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p><strong>Escolher a conectividade de voz para o Genesys exige uma an\u00e1lise clara. Al\u00e9m do pre\u00e7o por canal, \u00e9 importante comparar capacidade t\u00e9cnica, qualidade do atendimento e transpar\u00eancia.<\/strong><\/p><p>O <strong>SIP Trunk para Genesys da VulcaNet<\/strong> re\u00fane integra\u00e7\u00e3o BYOC, <strong>n\u00fameros nacionais<\/strong>, <strong>portabilidade<\/strong>, <strong>dimensionamento<\/strong>, <strong>seguran\u00e7a<\/strong> e <a href=\"https:\/\/vulcanet.com.br\/diferenciais\/atendimento-personalizado-e-suporte-especializado\/\"><strong>suporte em portugu\u00eas<\/strong><\/a>. J\u00e1 as operadoras tradicionais costumam oferecer ampla infraestrutura, mas trabalham com processos e pacotes mais padronizados. Provedores VoIP menos especializados, por sua vez, podem ter pouca experi\u00eancia com contact centers.<\/p><p><strong>A compara\u00e7\u00e3o abaixo apresenta as principais diferen\u00e7as para ajudar sua empresa a tomar uma decis\u00e3o equilibrada, de acordo com a arquitetura e a criticidade da opera\u00e7\u00e3o.<\/strong><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-7be9d8cc e-con-full comp-solucao e-flex e-con e-child\" data-id=\"7be9d8cc\" data-element_type=\"container\" data-e-type=\"container\" id=\"comp-solucao\">\n\t\t\t\t<div class=\"elementor-element elementor-element-293bc744 eael-dt-th-align-center table-comp eael-table-align-center elementor-widget elementor-widget-eael-data-table\" data-id=\"293bc744\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"eael-data-table.default\">\n\t\t\t\t\t<style>\n\t\t\t@media (max-width: 767px) {\n\t\t\t   #eael-data-table-wrapper-293bc744.custom-responsive-option-enable .eael-data-table thead {\n                    display: none;\n               }\n               #eael-data-table-wrapper-293bc744.custom-responsive-option-enable .eael-data-table tbody tr td {\n                    float: none;\n                    clear: left;\n                    width: 100%;\n                    text-align: left;\n                    display: flex;\n                    align-items: center;\n                }\n\t\t\t}\n\t\t\t<\/style>\t\t<div class=\"eael-data-table-wrap custom-responsive-option-enable\" data-table_id=\"293bc744\" id=\"eael-data-table-wrapper-293bc744\" data-custom_responsive=\"true\">\n\t\t\t<table class=\"tablesorter eael-data-table center\" id=\"eael-data-table-293bc744\">\n\t\t\t    <thead>\n\t\t\t        <tr class=\"table-header\">\n\t\t\t\t\t\t\t\t\t            <th class=\"table-comp-header table-comp-header-recursos sorting\" id=\"\" colspan=\"\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"data-table-header-text\">Recursos<\/span><\/th>\n\t\t\t        \t\t\t\t            <th class=\"table-comp-header table-comp-header-vulcanet sorting\" id=\"\" colspan=\"\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<i class=\"fas fa-star data-header-icon\"><\/i>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t            \t\t\t\t\t\t\t\t<span class=\"data-table-header-text\">Operadora Moderna <br>VulcaNet<\/span><\/th>\n\t\t\t        \t\t\t\t            <th class=\"table-comp-header table-comp-header-tradicional sorting\" id=\"\" colspan=\"\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"data-table-header-text\">Operadoras <br>Tradicional<\/span><\/th>\n\t\t\t        \t\t\t\t            <th class=\"table-comp-header table-comp-header-voip sorting\" id=\"\" colspan=\"\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"data-table-header-text\">Operadoras <br>VoIP<\/span><\/th>\n\t\t\t        \t\t\t\t        <\/tr>\n\t\t\t    <\/thead>\n\t\t\t  \t<tbody>\n\t\t\t\t\t\t\t\t\t\t\t<tr>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t   \t\t\t\t\t\t\t\t\t\t\t<td colspan=\"\" rowspan=\"\" class=\"table-comp-body-recurso\" id=\"\">\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"td-content-wrapper\"><div class=\"td-content\">\n\t\t\t\t\t\t\t\t\t\t\t\t\tCompatibilidade com Genesys e BYOC\t\t\t\t\t\t\t\t\t\t\t\t<\/div><\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/td>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t   \t\t\t\t\t\t\t\t\t\t\t<td colspan=\"\" rowspan=\"\" class=\"table-comp-body-vulcanet\" id=\"\">\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"td-content-wrapper\"><div class=\"td-content\">\n\t\t\t\t\t\t\t\t\t\t\t\t\tProjeto espec\u00edfico para BYOC Cloud ou BYOC Premises, com configura\u00e7\u00e3o e homologa\u00e7\u00e3o ponta a ponta.\n\n\t\t\t\t\t\t\t\t\t\t\t\t<\/div><\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/td>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t   \t\t\t\t\t\t\t\t\t\t\t<td colspan=\"\" rowspan=\"\" class=\"table-comp-body-tradicional\" id=\"\">\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"td-content-wrapper\"><div class=\"td-content\">\n\t\t\t\t\t\t\t\t\t\t\t\t\tOfertas frequentemente padronizadas podem exigir equipes adicionais para ajustar requisitos espec\u00edficos do Genesys.\n\n\t\t\t\t\t\t\t\t\t\t\t\t<\/div><\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/td>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t   \t\t\t\t\t\t\t\t\t\t\t<td colspan=\"\" rowspan=\"\" class=\"table-comp-body-voip\" id=\"\">\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"td-content-wrapper\"><div class=\"td-content\">\n\t\t\t\t\t\t\t\t\t\t\t\t\tA entrega de credenciais SIP pode ocorrer sem valida\u00e7\u00e3o completa de FQDN, TGRP, ACL e demais requisitos BYOC.\n\n\t\t\t\t\t\t\t\t\t\t\t\t<\/div><\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/td>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/tr>\n\t\t\t        \t\t\t\t\t\t<tr>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t   \t\t\t\t\t\t\t\t\t\t\t<td colspan=\"\" rowspan=\"\" class=\"table-comp-body-recurso\" id=\"\">\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"td-content-wrapper\"><div class=\"td-content\">\n\t\t\t\t\t\t\t\t\t\t\t\t\tImplanta\u00e7\u00e3o e homologa\u00e7\u00e3o\t\t\t\t\t\t\t\t\t\t\t\t<\/div><\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/td>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t   \t\t\t\t\t\t\t\t\t\t\t<td colspan=\"\" rowspan=\"\" class=\"table-comp-body-vulcanet\" id=\"\">\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"td-content-wrapper\"><div class=\"td-content\">\n\t\t\t\t\t\t\t\t\t\t\t\t\tConfigura\u00e7\u00e3o coordenada de rotas, n\u00fameros, codecs, DTMF, identifica\u00e7\u00e3o, entrada, sa\u00edda e transfer\u00eancias.\n\n\t\t\t\t\t\t\t\t\t\t\t\t<\/div><\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/td>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t   \t\t\t\t\t\t\t\t\t\t\t<td colspan=\"\" rowspan=\"\" class=\"table-comp-body-tradicional\" id=\"\">\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"td-content-wrapper\"><div class=\"td-content\">\n\t\t\t\t\t\t\t\t\t\t\t\t\tProcessos com v\u00e1rias \u00e1reas podem tornar testes e ajustes de integra\u00e7\u00e3o menos \u00e1geis.\n\n\t\t\t\t\t\t\t\t\t\t\t\t<\/div><\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/td>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t   \t\t\t\t\t\t\t\t\t\t\t<td colspan=\"\" rowspan=\"\" class=\"table-comp-body-voip\" id=\"\">\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"td-content-wrapper\"><div class=\"td-content\">\n\t\t\t\t\t\t\t\t\t\t\t\t\tA configura\u00e7\u00e3o da plataforma e os testes do fluxo completo podem ficar sob responsabilidade exclusiva do cliente.\n\n\t\t\t\t\t\t\t\t\t\t\t\t<\/div><\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/td>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/tr>\n\t\t\t        \t\t\t\t\t\t<tr>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t   \t\t\t\t\t\t\t\t\t\t\t<td colspan=\"\" rowspan=\"\" class=\"table-comp-body-recurso\" id=\"\">\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"td-content-wrapper\"><div class=\"td-content\">\n\t\t\t\t\t\t\t\t\t\t\t\t\tCanais simult\u00e2neos e CPS\t\t\t\t\t\t\t\t\t\t\t\t<\/div><\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/td>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t   \t\t\t\t\t\t\t\t\t\t\t<td colspan=\"\" rowspan=\"\" class=\"table-comp-body-vulcanet\" id=\"\">\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"td-content-wrapper\"><div class=\"td-content\">\n\t\t\t\t\t\t\t\t\t\t\t\t\tCapacidade dimensionada por pico, dura\u00e7\u00e3o, transfer\u00eancias, campanhas, simultaneidade e chamadas por segundo.\n\n\t\t\t\t\t\t\t\t\t\t\t\t<\/div><\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/td>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t   \t\t\t\t\t\t\t\t\t\t\t<td colspan=\"\" rowspan=\"\" class=\"table-comp-body-tradicional\" id=\"\">\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"td-content-wrapper\"><div class=\"td-content\">\n\t\t\t\t\t\t\t\t\t\t\t\t\tBlocos comerciais fixos podem dificultar a adequa\u00e7\u00e3o precisa ao volume real da opera\u00e7\u00e3o.\n\n\t\t\t\t\t\t\t\t\t\t\t\t<\/div><\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/td>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t   \t\t\t\t\t\t\t\t\t\t\t<td colspan=\"\" rowspan=\"\" class=\"table-comp-body-voip\" id=\"\">\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"td-content-wrapper\"><div class=\"td-content\">\n\t\t\t\t\t\t\t\t\t\t\t\t\tPlanos flex\u00edveis podem n\u00e3o incluir an\u00e1lise especializada de CPS, discadores e tr\u00e1fego de contact center.\n\n\t\t\t\t\t\t\t\t\t\t\t\t<\/div><\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/td>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/tr>\n\t\t\t        \t\t\t\t\t\t<tr>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t   \t\t\t\t\t\t\t\t\t\t\t<td colspan=\"\" rowspan=\"\" class=\"table-comp-body-recurso\" id=\"\">\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"td-content-wrapper\"><div class=\"td-content\">\n\t\t\t\t\t\t\t\t\t\t\t\t\tNumera\u00e7\u00e3o e portabilidade\t\t\t\t\t\t\t\t\t\t\t\t<\/div><\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/td>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t   \t\t\t\t\t\t\t\t\t\t\t<td colspan=\"\" rowspan=\"\" class=\"table-comp-body-vulcanet\" id=\"\">\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"td-content-wrapper\"><div class=\"td-content\">\n\t\t\t\t\t\t\t\t\t\t\t\t\tPortabilidade acompanhada e novas numera\u00e7\u00f5es DID ou DDR em DDDs de todo o Brasil.\n\n\t\t\t\t\t\t\t\t\t\t\t\t<\/div><\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/td>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t   \t\t\t\t\t\t\t\t\t\t\t<td colspan=\"\" rowspan=\"\" class=\"table-comp-body-tradicional\" id=\"\">\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"td-content-wrapper\"><div class=\"td-content\">\n\t\t\t\t\t\t\t\t\t\t\t\t\tA cobertura pode ser ampla, mas solicita\u00e7\u00f5es e altera\u00e7\u00f5es costumam seguir processos mais padronizados.\n\n\t\t\t\t\t\t\t\t\t\t\t\t<\/div><\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/td>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t   \t\t\t\t\t\t\t\t\t\t\t<td colspan=\"\" rowspan=\"\" class=\"table-comp-body-voip\" id=\"\">\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"td-content-wrapper\"><div class=\"td-content\">\n\t\t\t\t\t\t\t\t\t\t\t\t\tA disponibilidade de numera\u00e7\u00e3o pr\u00f3pria, portabilidade e cobertura nacional pode ser mais limitada.\n\n\t\t\t\t\t\t\t\t\t\t\t\t<\/div><\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/td>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/tr>\n\t\t\t        \t\t\t\t\t\t<tr>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t   \t\t\t\t\t\t\t\t\t\t\t<td colspan=\"\" rowspan=\"\" class=\"table-comp-body-recurso\" id=\"\">\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"td-content-wrapper\"><div class=\"td-content\">\n\t\t\t\t\t\t\t\t\t\t\t\t\tSuporte t\u00e9cnico\n\n\t\t\t\t\t\t\t\t\t\t\t\t<\/div><\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/td>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t   \t\t\t\t\t\t\t\t\t\t\t<td colspan=\"\" rowspan=\"\" class=\"table-comp-body-vulcanet\" id=\"\">\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"td-content-wrapper\"><div class=\"td-content\">\n\t\t\t\t\t\t\t\t\t\t\t\t\tSuporte em portugu\u00eas atuando na interface entre Genesys, rede IP, SBC, operadora e telefonia p\u00fablica.\n\n\t\t\t\t\t\t\t\t\t\t\t\t<\/div><\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/td>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t   \t\t\t\t\t\t\t\t\t\t\t<td colspan=\"\" rowspan=\"\" class=\"table-comp-body-tradicional\" id=\"\">\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"td-content-wrapper\"><div class=\"td-content\">\n\t\t\t\t\t\t\t\t\t\t\t\t\tChamados podem passar por \u00e1reas distintas antes de chegar \u00e0 equipe respons\u00e1vel pela integra\u00e7\u00e3o.\n\n\t\t\t\t\t\t\t\t\t\t\t\t<\/div><\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/td>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t   \t\t\t\t\t\t\t\t\t\t\t<td colspan=\"\" rowspan=\"\" class=\"table-comp-body-voip\" id=\"\">\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"td-content-wrapper\"><div class=\"td-content\">\n\t\t\t\t\t\t\t\t\t\t\t\t\tEquipes reduzidas podem ter menor especializa\u00e7\u00e3o em ambientes Genesys e opera\u00e7\u00f5es empresariais cr\u00edticas.\n\n\t\t\t\t\t\t\t\t\t\t\t\t<\/div><\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/td>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/tr>\n\t\t\t        \t\t\t\t\t\t<tr>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t   \t\t\t\t\t\t\t\t\t\t\t<td colspan=\"\" rowspan=\"\" class=\"table-comp-body-recurso\" id=\"\">\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"td-content-wrapper\"><div class=\"td-content\">\n\t\t\t\t\t\t\t\t\t\t\t\t\tSeguran\u00e7a da voz\n\n\t\t\t\t\t\t\t\t\t\t\t\t<\/div><\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/td>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t   \t\t\t\t\t\t\t\t\t\t\t<td colspan=\"\" rowspan=\"\" class=\"table-comp-body-vulcanet\" id=\"\">\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"td-content-wrapper\"><div class=\"td-content\">\n\t\t\t\t\t\t\t\t\t\t\t\t\tProjeto com ACL, SBC, valida\u00e7\u00e3o de Caller ID, TLS e SRTP quando suportados ponta a ponta.\n\n\t\t\t\t\t\t\t\t\t\t\t\t<\/div><\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/td>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t   \t\t\t\t\t\t\t\t\t\t\t<td colspan=\"\" rowspan=\"\" class=\"table-comp-body-tradicional\" id=\"\">\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"td-content-wrapper\"><div class=\"td-content\">\n\t\t\t\t\t\t\t\t\t\t\t\t\tOs controles podem existir, por\u00e9m com menor flexibilidade para pol\u00edticas espec\u00edficas do cliente.\n\n\t\t\t\t\t\t\t\t\t\t\t\t<\/div><\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/td>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t   \t\t\t\t\t\t\t\t\t\t\t<td colspan=\"\" rowspan=\"\" class=\"table-comp-body-voip\" id=\"\">\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"td-content-wrapper\"><div class=\"td-content\">\n\t\t\t\t\t\t\t\t\t\t\t\t\tConfigura\u00e7\u00f5es b\u00e1sicas podem n\u00e3o contemplar controles integrados de acesso, criptografia e preven\u00e7\u00e3o de uso indevido.\n\n\t\t\t\t\t\t\t\t\t\t\t\t<\/div><\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/td>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/tr>\n\t\t\t        \t\t\t\t\t\t<tr>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t   \t\t\t\t\t\t\t\t\t\t\t<td colspan=\"\" rowspan=\"\" class=\"table-comp-body-recurso\" id=\"\">\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"td-content-wrapper\"><div class=\"td-content\">\n\t\t\t\t\t\t\t\t\t\t\t\t\tRedund\u00e2ncia e continuidade\t\t\t\t\t\t\t\t\t\t\t\t<\/div><\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/td>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t   \t\t\t\t\t\t\t\t\t\t\t<td colspan=\"\" rowspan=\"\" class=\"table-comp-body-vulcanet\" id=\"\">\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"td-content-wrapper\"><div class=\"td-content\">\n\t\t\t\t\t\t\t\t\t\t\t\t\tOp\u00e7\u00f5es de rotas alternativas, m\u00faltiplos SBCs, monitoramento e conting\u00eancia conforme a criticidade.\n\t\t\t\t\t\t\t\t\t\t\t\t<\/div><\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/td>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t   \t\t\t\t\t\t\t\t\t\t\t<td colspan=\"\" rowspan=\"\" class=\"table-comp-body-tradicional\" id=\"\">\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"td-content-wrapper\"><div class=\"td-content\">\n\t\t\t\t\t\t\t\t\t\t\t\t\tA redund\u00e2ncia pode depender da contrata\u00e7\u00e3o de produtos, circuitos ou contratos adicionais.\n\n\t\t\t\t\t\t\t\t\t\t\t\t<\/div><\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/td>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t   \t\t\t\t\t\t\t\t\t\t\t<td colspan=\"\" rowspan=\"\" class=\"table-comp-body-voip\" id=\"\">\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"td-content-wrapper\"><div class=\"td-content\">\n\t\t\t\t\t\t\t\t\t\t\t\t\tA opera\u00e7\u00e3o pode depender de uma \u00fanica rota ou contar com menor capacidade de monitoramento e diagn\u00f3stico.\n\n\t\t\t\t\t\t\t\t\t\t\t\t<\/div><\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/td>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/tr>\n\t\t\t        \t\t\t\t\t\t<tr>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t   \t\t\t\t\t\t\t\t\t\t\t<td colspan=\"\" rowspan=\"\" class=\"table-comp-body-recurso\" id=\"\">\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"td-content-wrapper\"><div class=\"td-content\">\n\t\t\t\t\t\t\t\t\t\t\t\t\tTranspar\u00eancia de custos\n\t\t\t\t\t\t\t\t\t\t\t\t<\/div><\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/td>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t   \t\t\t\t\t\t\t\t\t\t\t<td colspan=\"\" rowspan=\"\" class=\"table-comp-body-vulcanet\" id=\"\">\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"td-content-wrapper\"><div class=\"td-content\">\n\t\t\t\t\t\t\t\t\t\t\t\t\tProposta detalhada por canais, minutos, n\u00fameros, implanta\u00e7\u00e3o, seguran\u00e7a, redund\u00e2ncia, suporte e impostos.\n\n\t\t\t\t\t\t\t\t\t\t\t\t<\/div><\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/td>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t   \t\t\t\t\t\t\t\t\t\t\t<td colspan=\"\" rowspan=\"\" class=\"table-comp-body-tradicional\" id=\"\">\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"td-content-wrapper\"><div class=\"td-content\">\n\t\t\t\t\t\t\t\t\t\t\t\t\tPacotes fechados e exig\u00eancias de conectividade pr\u00f3pria podem dificultar compara\u00e7\u00f5es diretas.\n\n\t\t\t\t\t\t\t\t\t\t\t\t<\/div><\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/td>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t   \t\t\t\t\t\t\t\t\t\t\t<td colspan=\"\" rowspan=\"\" class=\"table-comp-body-voip\" id=\"\">\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"td-content-wrapper\"><div class=\"td-content\">\n\t\t\t\t\t\t\t\t\t\t\t\t\tPre\u00e7os iniciais reduzidos podem n\u00e3o evidenciar todos os custos de numera\u00e7\u00e3o, suporte, SBC e implanta\u00e7\u00e3o.\n\n\t\t\t\t\t\t\t\t\t\t\t\t<\/div><\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/td>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/tr>\n\t\t\t        \t\t\t\t\t\t<tr>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t   \t\t\t\t\t\t\t\t\t\t\t<td colspan=\"\" rowspan=\"\" class=\"table-comp-body-recurso\" id=\"\">\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"td-content-wrapper\"><div class=\"td-content\">\n\t\t\t\t\t\t\t\t\t\t\t\t\tConformidade regulat\u00f3ria\t\t\t\t\t\t\t\t\t\t\t\t<\/div><\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/td>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t   \t\t\t\t\t\t\t\t\t\t\t<td colspan=\"\" rowspan=\"\" class=\"table-comp-body-vulcanet\" id=\"\">\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"td-content-wrapper\"><div class=\"td-content\">\n\t\t\t\t\t\t\t\t\t\t\t\t\tOperadora STFC autorizada pela Anatel, com atua\u00e7\u00e3o alinhada \u00e0s regras brasileiras de telefonia e numera\u00e7\u00e3o.\n\n\t\t\t\t\t\t\t\t\t\t\t\t<\/div><\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/td>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t   \t\t\t\t\t\t\t\t\t\t\t<td colspan=\"\" rowspan=\"\" class=\"table-comp-body-tradicional\" id=\"\">\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"td-content-wrapper\"><div class=\"td-content\">\n\t\t\t\t\t\t\t\t\t\t\t\t\tA estrutura regulat\u00f3ria costuma ser consolidada, mas as adequa\u00e7\u00f5es podem seguir modelos menos personalizados.\n\n\t\t\t\t\t\t\t\t\t\t\t\t<\/div><\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/td>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t   \t\t\t\t\t\t\t\t\t\t\t<td colspan=\"\" rowspan=\"\" class=\"table-comp-body-voip\" id=\"\">\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"td-content-wrapper\"><div class=\"td-content\">\n\t\t\t\t\t\t\t\t\t\t\t\t\tRegularidade da prestadora, origem dos n\u00fameros e responsabilidades regulat\u00f3rias podem exigir verifica\u00e7\u00e3o adicional.\n\n\t\t\t\t\t\t\t\t\t\t\t\t<\/div><\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/td>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/tr>\n\t\t\t        \t\t\t\t\t\t<tr>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t   \t\t\t\t\t\t\t\t\t\t\t<td colspan=\"\" rowspan=\"\" class=\"table-comp-body-recurso\" id=\"\">\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"td-content-wrapper\"><div class=\"td-content\">\n\t\t\t\t\t\t\t\t\t\t\t\t\tEscalabilidade e flexibilidade\t\t\t\t\t\t\t\t\t\t\t\t<\/div><\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/td>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t   \t\t\t\t\t\t\t\t\t\t\t<td colspan=\"\" rowspan=\"\" class=\"table-comp-body-vulcanet\" id=\"\">\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"td-content-wrapper\"><div class=\"td-content\">\n\t\t\t\t\t\t\t\t\t\t\t\t\tAmplia\u00e7\u00e3o planejada de canais, n\u00fameros, filas e unidades conforme picos e crescimento do contact center.\n\t\t\t\t\t\t\t\t\t\t\t\t<\/div><\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/td>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t   \t\t\t\t\t\t\t\t\t\t\t<td colspan=\"\" rowspan=\"\" class=\"table-comp-body-tradicional\" id=\"\">\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"td-content-wrapper\"><div class=\"td-content\">\n\t\t\t\t\t\t\t\t\t\t\t\t\tExpans\u00f5es podem depender de pacotes, prazos comerciais ou infraestrutura previamente contratada.\n\n\t\t\t\t\t\t\t\t\t\t\t\t<\/div><\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/td>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t   \t\t\t\t\t\t\t\t\t\t\t<td colspan=\"\" rowspan=\"\" class=\"table-comp-body-voip\" id=\"\">\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"td-content-wrapper\"><div class=\"td-content\">\n\t\t\t\t\t\t\t\t\t\t\t\t\tA flexibilidade comercial pode n\u00e3o ser acompanhada pela mesma escala de engenharia, suporte e continuidade.\n\n\t\t\t\t\t\t\t\t\t\t\t\t<\/div><\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/td>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/tr>\n\t\t\t        \t\t\t    <\/tbody>\n\t\t\t<\/table>\n\t\t<\/div>\n\t  \t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-2963c2b4 e-con-full e-flex e-con e-child\" data-id=\"2963c2b4\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2026713a elementor-widget-mobile__width-inherit largura-total elementor-widget__width-inherit elementor-widget elementor-widget-button\" data-id=\"2026713a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"#contato\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Quero Contratar<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-368d783c elementor-widget-mobile__width-inherit largura-total elementor-widget__width-inherit elementor-widget elementor-widget-button\" data-id=\"368d783c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"#canais\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Quero Revender<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/section>\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-18d0a8cb e-flex e-con-boxed e-con e-parent\" data-id=\"18d0a8cb\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-672f97de e-con-full e-flex e-con e-child\" data-id=\"672f97de\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-2eda258b e-con-full e-flex e-con e-child\" data-id=\"2eda258b\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-9e0361e elementor-widget elementor-widget-heading\" data-id=\"9e0361e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Contrate seu SIP Trunk para Genesys com capacidade e investimentos sob medida\n<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7276acc4 elementor-widget__width-inherit texto-grande elementor-widget elementor-widget-text-editor\" data-id=\"7276acc4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>O <strong>investimento em SIP Trunk para Genesys come\u00e7a em R$499 por m\u00eas<\/strong> e <strong>acompanha a capacidade<\/strong> e o <strong>perfil de chamadas da empresa<\/strong>, <strong>proporcionando mais efici\u00eancia de custos<\/strong>, <strong>escalabilidade<\/strong> e <strong>retorno sobre o investimento<\/strong>.<\/p><p>A proposta \u00e9 personalizada com <strong>canais simult\u00e2neos<\/strong>, <strong>minutos<\/strong>, <a href=\"https:\/\/vulcanet.com.br\/solucoes\/telefonia\/numero-did\/\"><strong>N\u00fameros DID<\/strong><\/a> ou <a href=\"https:\/\/vulcanet.com.br\/solucoes\/telefonia\/ramal-ddr\/\"><strong>DDR<\/strong><\/a>, <strong>portabilidade<\/strong>, <strong>seguran\u00e7a<\/strong>, <strong>redund\u00e2ncia<\/strong>, <strong>implanta\u00e7\u00e3o<\/strong> e <strong>n\u00edvel de suporte<\/strong>. <strong>Invista na estrutura ideal para otimizar recursos<\/strong> e <strong>ampliar a produtividade<\/strong>.<\/p><p>Como <a href=\"https:\/\/vulcanet.com.br\/diferenciais\/operadora-de-telefonia-fixa-stfc-autorizada-pela-anatel\/\"><strong>Operadora STFC autorizada pela Anatel<\/strong><\/a>, a VulcaNet dimensiona cada projeto com transpar\u00eancia comercial e <a href=\"https:\/\/vulcanet.com.br\/diferenciais\/engenharia-de-computacao-no-dna\/\"><strong>engenharia especializada<\/strong><\/a>, entregando uma solu\u00e7\u00e3o de telefonia <strong>preparada para crescer com o seu neg\u00f3cio e gerar valor desde a implanta\u00e7\u00e3o<\/strong>.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-7ecbb491 e-con-full e-flex e-con e-child\" data-id=\"7ecbb491\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-748bcd3f elementor-widget elementor-widget-button\" data-id=\"748bcd3f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"#vendas\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Quero Contratar<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-66dfcecf elementor-widget elementor-widget-button\" data-id=\"66dfcecf\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"#canais\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Quero Revender<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-712c5dfb e-con-full e-flex e-con e-child\" data-id=\"712c5dfb\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-259f84a2 elementor-widget__width-inherit price-table-custom elementor-widget elementor-widget-price-table\" data-id=\"259f84a2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"price-table.default\">\n\t\t\t\t\t\n\t\t<div class=\"elementor-price-table\">\n\t\t\t\t\t\t\t<div class=\"elementor-price-table__header\">\n\t\t\t\t\t\t\t\t\t\t\t<h2 class=\"elementor-price-table__heading\">\n\t\t\t\t\t\tPlano Crescimento\t\t\t\t\t\t<\/h2>\n\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-price-table__subheading\">\n\t\t\t\t\t\t\tB\u00e1sico para aumentar seu desempenho!\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\n\t\t\t<div class=\"elementor-price-table__price\">\n\t\t\t\t\t\t\t\t<span class=\"elementor-price-table__currency\">R$<\/span>\t\t\t\t\t\t\t\t\t<span class=\"elementor-price-table__integer-part\">\n\t\t\t\t\t\t499\t\t\t\t\t<\/span>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-price-table__after-price\">\n\t\t\t\t\t\t<span class=\"elementor-price-table__fractional-part\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-price-table__period elementor-typo-excluded\">\/m\u00eas<\/span>\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t\t<ul class=\"elementor-price-table__features-list\">\n\t\t\t\t\t\t\t\t\t\t\t<li class=\"elementor-repeater-item-ac24596\">\n\t\t\t\t\t\t\t<div class=\"elementor-price-table__feature-inner\">\n\t\t\t\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-server\" viewBox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M480 160H32c-17.673 0-32-14.327-32-32V64c0-17.673 14.327-32 32-32h448c17.673 0 32 14.327 32 32v64c0 17.673-14.327 32-32 32zm-48-88c-13.255 0-24 10.745-24 24s10.745 24 24 24 24-10.745 24-24-10.745-24-24-24zm-64 0c-13.255 0-24 10.745-24 24s10.745 24 24 24 24-10.745 24-24-10.745-24-24-24zm112 248H32c-17.673 0-32-14.327-32-32v-64c0-17.673 14.327-32 32-32h448c17.673 0 32 14.327 32 32v64c0 17.673-14.327 32-32 32zm-48-88c-13.255 0-24 10.745-24 24s10.745 24 24 24 24-10.745 24-24-10.745-24-24-24zm-64 0c-13.255 0-24 10.745-24 24s10.745 24 24 24 24-10.745 24-24-10.745-24-24-24zm112 248H32c-17.673 0-32-14.327-32-32v-64c0-17.673 14.327-32 32-32h448c17.673 0 32 14.327 32 32v64c0 17.673-14.327 32-32 32zm-48-88c-13.255 0-24 10.745-24 24s10.745 24 24 24 24-10.745 24-24-10.745-24-24-24zm-64 0c-13.255 0-24 10.745-24 24s10.745 24 24 24 24-10.745 24-24-10.745-24-24-24z\"><\/path><\/svg>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span >\n\t\t\t\t\t\t\t\t\t\tChamadas de entrada e sa\u00edda pelo Genesys Cloud\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t\t\t<li class=\"elementor-repeater-item-2ed6a4f\">\n\t\t\t\t\t\t\t<div class=\"elementor-price-table__feature-inner\">\n\t\t\t\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-expand-alt\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M212.686 315.314L120 408l32.922 31.029c15.12 15.12 4.412 40.971-16.97 40.971h-112C10.697 480 0 469.255 0 456V344c0-21.382 25.803-32.09 40.922-16.971L72 360l92.686-92.686c6.248-6.248 16.379-6.248 22.627 0l25.373 25.373c6.249 6.248 6.249 16.378 0 22.627zm22.628-118.628L328 104l-32.922-31.029C279.958 57.851 290.666 32 312.048 32h112C437.303 32 448 42.745 448 56v112c0 21.382-25.803 32.09-40.922 16.971L376 152l-92.686 92.686c-6.248 6.248-16.379 6.248-22.627 0l-25.373-25.373c-6.249-6.248-6.249-16.378 0-22.627z\"><\/path><\/svg>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span >\n\t\t\t\t\t\t\t\t\t\tCanais simult\u00e2neos  conforme a opera\u00e7\u00e3o cresce\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t\t\t<li class=\"elementor-repeater-item-478f6d9\">\n\t\t\t\t\t\t\t<div class=\"elementor-price-table__feature-inner\">\n\t\t\t\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-arrows-alt-h\" viewBox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M377.941 169.941V216H134.059v-46.059c0-21.382-25.851-32.09-40.971-16.971L7.029 239.029c-9.373 9.373-9.373 24.568 0 33.941l86.059 86.059c15.119 15.119 40.971 4.411 40.971-16.971V296h243.882v46.059c0 21.382 25.851 32.09 40.971 16.971l86.059-86.059c9.373-9.373 9.373-24.568 0-33.941l-86.059-86.059c-15.119-15.12-40.971-4.412-40.971 16.97z\"><\/path><\/svg>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span >\n\t\t\t\t\t\t\t\t\t\tPortabilidade ou contrata\u00e7\u00e3o de novos DIDs e DDRs Profissional \t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t\t\t<li class=\"elementor-repeater-item-5989c2b\">\n\t\t\t\t\t\t\t<div class=\"elementor-price-table__feature-inner\">\n\t\t\t\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-location-arrow\" viewBox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M444.52 3.52L28.74 195.42c-47.97 22.39-31.98 92.75 19.19 92.75h175.91v175.91c0 51.17 70.36 67.17 92.75 19.19l191.9-415.78c15.99-38.39-25.59-79.97-63.97-63.97z\"><\/path><\/svg>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span >\n\t\t\t\t\t\t\t\t\t\tCobertura nacional com DDDs de todo o Brasil\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t\t\t<li class=\"elementor-repeater-item-a46bc5f\">\n\t\t\t\t\t\t\t<div class=\"elementor-price-table__feature-inner\">\n\t\t\t\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-cloud\" viewBox=\"0 0 640 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M537.6 226.6c4.1-10.7 6.4-22.4 6.4-34.6 0-53-43-96-96-96-19.7 0-38.1 6-53.3 16.2C367 64.2 315.3 32 256 32c-88.4 0-160 71.6-160 160 0 2.7.1 5.4.2 8.1C40.2 219.8 0 273.2 0 336c0 79.5 64.5 144 144 144h368c70.7 0 128-57.3 128-128 0-61.9-44-113.6-102.4-125.4z\"><\/path><\/svg>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span >\n\t\t\t\t\t\t\t\t\t\tIntegra\u00e7\u00e3o via BYOC Cloud ou BYOC Premises\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t\t\t<li class=\"elementor-repeater-item-5443fb9\">\n\t\t\t\t\t\t\t<div class=\"elementor-price-table__feature-inner\">\n\t\t\t\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-tools\" viewBox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M501.1 395.7L384 278.6c-23.1-23.1-57.6-27.6-85.4-13.9L192 158.1V96L64 0 0 64l96 128h62.1l106.6 106.6c-13.6 27.8-9.2 62.3 13.9 85.4l117.1 117.1c14.6 14.6 38.2 14.6 52.7 0l52.7-52.7c14.5-14.6 14.5-38.2 0-52.7zM331.7 225c28.3 0 54.9 11 74.9 31l19.4 19.4c15.8-6.9 30.8-16.5 43.8-29.5 37.1-37.1 49.7-89.3 37.9-136.7-2.2-9-13.5-12.1-20.1-5.5l-74.4 74.4-67.9-11.3L334 98.9l74.4-74.4c6.6-6.6 3.4-17.9-5.7-20.2-47.4-11.7-99.6.9-136.6 37.9-28.5 28.5-41.9 66.1-41.2 103.6l82.1 82.1c8.1-1.9 16.5-2.9 24.7-2.9zm-103.9 82l-56.7-56.7L18.7 402.8c-25 25-25 65.5 0 90.5s65.5 25 90.5 0l123.6-123.6c-7.6-19.9-9.9-41.6-5-62.7zM64 472c-13.2 0-24-10.8-24-24 0-13.3 10.7-24 24-24s24 10.7 24 24c0 13.2-10.7 24-24 24z\"><\/path><\/svg>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span >\n\t\t\t\t\t\t\t\t\t\tImplanta\u00e7\u00e3o e homologa\u00e7\u00e3o das chamadas Profissional \t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t\t\t<li class=\"elementor-repeater-item-8f5873f\">\n\t\t\t\t\t\t\t<div class=\"elementor-price-table__feature-inner\">\n\t\t\t\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-headset\" viewBox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M192 208c0-17.67-14.33-32-32-32h-16c-35.35 0-64 28.65-64 64v48c0 35.35 28.65 64 64 64h16c17.67 0 32-14.33 32-32V208zm176 144c35.35 0 64-28.65 64-64v-48c0-35.35-28.65-64-64-64h-16c-17.67 0-32 14.33-32 32v112c0 17.67 14.33 32 32 32h16zM256 0C113.18 0 4.58 118.83 0 256v16c0 8.84 7.16 16 16 16h16c8.84 0 16-7.16 16-16v-16c0-114.69 93.31-208 208-208s208 93.31 208 208h-.12c.08 2.43.12 165.72.12 165.72 0 23.35-18.93 42.28-42.28 42.28H320c0-26.51-21.49-48-48-48h-32c-26.51 0-48 21.49-48 48s21.49 48 48 48h181.72c49.86 0 90.28-40.42 90.28-90.28V256C507.42 118.83 398.82 0 256 0z\"><\/path><\/svg>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span >\n\t\t\t\t\t\t\t\t\t\tEngenharia e suporte t\u00e9cnico em portugu\u00eas\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t\t\t<li class=\"elementor-repeater-item-af72e79\">\n\t\t\t\t\t\t\t<div class=\"elementor-price-table__feature-inner\">\n\t\t\t\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-toolbox\" viewBox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M502.63 214.63l-45.25-45.25c-6-6-14.14-9.37-22.63-9.37H384V80c0-26.51-21.49-48-48-48H176c-26.51 0-48 21.49-48 48v80H77.25c-8.49 0-16.62 3.37-22.63 9.37L9.37 214.63c-6 6-9.37 14.14-9.37 22.63V320h128v-16c0-8.84 7.16-16 16-16h32c8.84 0 16 7.16 16 16v16h128v-16c0-8.84 7.16-16 16-16h32c8.84 0 16 7.16 16 16v16h128v-82.75c0-8.48-3.37-16.62-9.37-22.62zM320 160H192V96h128v64zm64 208c0 8.84-7.16 16-16 16h-32c-8.84 0-16-7.16-16-16v-16H192v16c0 8.84-7.16 16-16 16h-32c-8.84 0-16-7.16-16-16v-16H0v96c0 17.67 14.33 32 32 32h448c17.67 0 32-14.33 32-32v-96H384v16z\"><\/path><\/svg>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span >\n\t\t\t\t\t\t\t\t\t\tOp\u00e7\u00f5es de SBC, TLS, SRTP e redund\u00e2ncia\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t<\/ul>\n\t\t\t\n\t\t\t\t\t\t\t<div class=\"elementor-price-table__footer\">\n\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-price-table__button elementor-button elementor-size-md\" href=\"#contato\" target=\"_blank\">\n\t\t\t\t\t\t\tContratar J\u00e1\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div class=\"elementor-ribbon elementor-ribbon-left\">\n\t\t\t\t<div class=\"elementor-ribbon-inner\">\n\t\t\t\t\tA PARTIR DE\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-4f50623e e-con-full secao-sub-plano e-flex e-con e-child\" data-id=\"4f50623e\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-37e7ea90 e-con-full secao-plano e-flex e-con e-child\" data-id=\"37e7ea90\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;gradient&quot;}\">\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-1b429fbd e-con-full e-flex e-con e-child\" data-id=\"1b429fbd\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-3832f594 elementor-widget elementor-widget-heading\" data-id=\"3832f594\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<p class=\"elementor-heading-title elementor-size-default\">PLANO<\/p>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7378011d elementor-widget elementor-widget-heading\" data-id=\"7378011d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Personalizado<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4a08c104 elementor-widget elementor-widget-heading\" data-id=\"4a08c104\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<p class=\"elementor-heading-title elementor-size-default\">Tudo do jeito que voc\u00ea e a sua empresa precisar.<\/p>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-4f44d5a e-flex e-con-boxed e-con e-child\" data-id=\"4f44d5a\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-17ab691a elementor-widget-mobile__width-inherit largura-total elementor-widget elementor-widget-button\" data-id=\"17ab691a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"#contato\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Falar com Especialista<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-50999e2b e-con-full secao-sub-plano e-flex e-con e-child\" data-id=\"50999e2b\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-6d8d0ffb e-con-full e-flex e-con e-child\" data-id=\"6d8d0ffb\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-15191936 elementor-widget elementor-widget-heading\" data-id=\"15191936\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Precisa de Integra\u00e7\u00f5es?<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-2647fc7f e-flex e-con-boxed e-con e-child\" data-id=\"2647fc7f\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-36484586 elementor-widget-mobile__width-inherit largura-total elementor-widget elementor-widget-button\" data-id=\"36484586\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"#contato\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Falar com Especialista<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<section data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-72dfcd61 e-con-full sect-container sect-container-b sect-center e-flex e-con e-parent\" data-id=\"72dfcd61\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-1ba69539 sect-content e-flex e-con-boxed e-con e-child\" data-id=\"1ba69539\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-2478fa98 e-con-full e-flex e-con e-child\" data-id=\"2478fa98\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-1eed8869 elementor-widget elementor-widget-heading\" data-id=\"1eed8869\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Perguntas e Respostas Frequentes sobre SIP Trunk para Genesys<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6a60c37a elementor-widget__width-inherit elementor-widget elementor-widget-eael-adv-accordion\" data-id=\"6a60c37a\" data-element_type=\"widget\" data-e-type=\"widget\" id=\"FAQ\" data-widget_type=\"eael-adv-accordion.default\">\n\t\t\t\t\t            <div class=\"eael-adv-accordion\" id=\"eael-adv-accordion-6a60c37a\" data-scroll-on-click=\"\" data-scroll-speed=\"300\" data-accordion-id=\"6a60c37a\" data-accordion-type=\"accordion\" data-toogle-speed=\"300\">\n            <div class=\"eael-accordion-list\">\n\t\t\t\t\t<div id=\"o-que-sip-trunk-para-genesys-cloud-e-como-ele-funciona\" class=\"elementor-tab-title eael-accordion-header active-default\" tabindex=\"0\" data-tab=\"1\" aria-controls=\"elementor-tab-content-1781\"><span class=\"eael-advanced-accordion-icon-closed\"><svg aria-hidden=\"true\" class=\"fa-accordion-icon e-font-icon-svg e-fas-plus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span><span class=\"eael-advanced-accordion-icon-opened\"><svg aria-hidden=\"true\" class=\"fa-accordion-icon e-font-icon-svg e-fas-minus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span><h3 class=\"eael-accordion-tab-title\">O que \u00e9 SIP Trunk para Genesys Cloud e como ele funciona?<\/h3><svg aria-hidden=\"true\" class=\"fa-toggle e-font-icon-svg e-fas-angle-right\" viewBox=\"0 0 256 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M224.3 273l-136 136c-9.4 9.4-24.6 9.4-33.9 0l-22.6-22.6c-9.4-9.4-9.4-24.6 0-33.9l96.4-96.4-96.4-96.4c-9.4-9.4-9.4-24.6 0-33.9L54.3 103c9.4-9.4 24.6-9.4 33.9 0l136 136c9.5 9.4 9.5 24.6.1 34z\"><\/path><\/svg><\/div><div id=\"elementor-tab-content-1781\" class=\"eael-accordion-content clearfix active-default\" data-tab=\"1\" aria-labelledby=\"o-que-sip-trunk-para-genesys-cloud-e-como-ele-funciona\"><strong>\u00c9 a conex\u00e3o de voz que integra o Genesys Cloud CX \u00e0 rede p\u00fablica de telefonia no Brasil.<\/strong><br><br>Com o <strong>SIP Trunk para Genesys<\/strong>, sua empresa pode receber e realizar chamadas para telefones fixos e celulares. A solu\u00e7\u00e3o inclui <a href=\"https:\/\/vulcanet.com.br\/solucoes\/telefonia\/numero-did\/\"><strong>N\u00fameros DID<\/strong><\/a> ou <a href=\"https:\/\/vulcanet.com.br\/solucoes\/telefonia\/ramal-ddr\/\"><strong>DDR<\/strong><\/a>, origina\u00e7\u00e3o e termina\u00e7\u00e3o de chamadas e canais simult\u00e2neos. Filas, URAs, grava\u00e7\u00f5es, roteamentos e relat\u00f3rios permanecem na plataforma Genesys.<br><br>A integra\u00e7\u00e3o pode ser feita por <strong>BYOC Cloud<\/strong>, com termina\u00e7\u00e3o na nuvem, ou por <strong>BYOC Premises<\/strong>, com Edge e, quando necess\u00e1rio, um SBC local, conforme a arquitetura da empresa.<\/div>\n\t\t\t\t\t<\/div><div class=\"eael-accordion-list\">\n\t\t\t\t\t<div id=\"qual-operadora-sip-compatvel-com-o-genesys-cloud-no-brasil\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"2\" aria-controls=\"elementor-tab-content-1782\"><span class=\"eael-advanced-accordion-icon-closed\"><svg aria-hidden=\"true\" class=\"fa-accordion-icon e-font-icon-svg e-fas-plus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span><span class=\"eael-advanced-accordion-icon-opened\"><svg aria-hidden=\"true\" class=\"fa-accordion-icon e-font-icon-svg e-fas-minus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span><h3 class=\"eael-accordion-tab-title\">Qual operadora SIP \u00e9 compat\u00edvel com o Genesys Cloud no Brasil?<\/h3><svg aria-hidden=\"true\" class=\"fa-toggle e-font-icon-svg e-fas-angle-right\" viewBox=\"0 0 256 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M224.3 273l-136 136c-9.4 9.4-24.6 9.4-33.9 0l-22.6-22.6c-9.4-9.4-9.4-24.6 0-33.9l96.4-96.4-96.4-96.4c-9.4-9.4-9.4-24.6 0-33.9L54.3 103c9.4-9.4 24.6-9.4 33.9 0l136 136c9.5 9.4 9.5 24.6.1 34z\"><\/path><\/svg><\/div><div id=\"elementor-tab-content-1782\" class=\"eael-accordion-content clearfix\" data-tab=\"2\" aria-labelledby=\"qual-operadora-sip-compatvel-com-o-genesys-cloud-no-brasil\"><strong>Uma operadora compat\u00edvel deve atender aos requisitos SIP e BYOC publicados pela Genesys e tamb\u00e9m operar regularmente no mercado brasileiro.<\/strong><br><br>Para o <strong>SIP Trunk para Genesys<\/strong>, verifique suporte a IP ou FQDN p\u00fablico, protocolos aceitos, Record-Route, ACL, identificador de termina\u00e7\u00e3o, codecs, DTMF e testes de chamadas. Tamb\u00e9m avalie portabilidade, DDDs, suporte, monitoramento e conformidade com a Anatel.<br><br><strong>A VulcaNet \u00e9 operadora STFC autorizada pela Anatel e configura a integra\u00e7\u00e3o conforme a topologia do cliente, sem sugerir certifica\u00e7\u00e3o oficial da Genesys.<\/strong> A compatibilidade final deve ser confirmada por homologa\u00e7\u00e3o de entrada, sa\u00edda, \u00e1udio, transfer\u00eancia e identifica\u00e7\u00e3o.<\/div>\n\t\t\t\t\t<\/div><div class=\"eael-accordion-list\">\n\t\t\t\t\t<div id=\"qual-a-diferena-entre-genesys-cloud-voice-byoc-cloud-e-byoc-premises\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"3\" aria-controls=\"elementor-tab-content-1783\"><span class=\"eael-advanced-accordion-icon-closed\"><svg aria-hidden=\"true\" class=\"fa-accordion-icon e-font-icon-svg e-fas-plus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span><span class=\"eael-advanced-accordion-icon-opened\"><svg aria-hidden=\"true\" class=\"fa-accordion-icon e-font-icon-svg e-fas-minus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span><h3 class=\"eael-accordion-tab-title\">Qual \u00e9 a diferen\u00e7a entre Genesys Cloud Voice, BYOC Cloud e BYOC Premises?<\/h3><svg aria-hidden=\"true\" class=\"fa-toggle e-font-icon-svg e-fas-angle-right\" viewBox=\"0 0 256 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M224.3 273l-136 136c-9.4 9.4-24.6 9.4-33.9 0l-22.6-22.6c-9.4-9.4-9.4-24.6 0-33.9l96.4-96.4-96.4-96.4c-9.4-9.4-9.4-24.6 0-33.9L54.3 103c9.4-9.4 24.6-9.4 33.9 0l136 136c9.5 9.4 9.5 24.6.1 34z\"><\/path><\/svg><\/div><div id=\"elementor-tab-content-1783\" class=\"eael-accordion-content clearfix\" data-tab=\"3\" aria-labelledby=\"qual-a-diferena-entre-genesys-cloud-voice-byoc-cloud-e-byoc-premises\"><strong>Genesys Cloud Voice \u00e9 o servi\u00e7o de telefonia nativo da plataforma. J\u00e1 o BYOC permite conectar a telefonia da empresa ao Genesys Cloud com a operadora escolhida.<\/strong><br><br>No <strong>BYOC Cloud<\/strong>, o tronco SIP se conecta \u00e0 infraestrutura de m\u00eddia em nuvem da Genesys. No <strong>BYOC Premises<\/strong>, a conex\u00e3o usa dispositivos Edge ou uma infraestrutura local, que pode incluir um Session Border Controller (SBC).<br><br>O <strong>SIP Trunk da VulcaNet para Genesys<\/strong> atende aos modelos <strong>BYOC Cloud<\/strong> e <strong>BYOC Premises<\/strong>. A solu\u00e7\u00e3o oferece <strong>telefonia em nuvem no Brasil<\/strong>, <strong>n\u00fameros nacionais<\/strong> e <a href=\"https:\/\/vulcanet.com.br\/diferenciais\/atendimento-personalizado-e-suporte-especializado\/\"><strong>suporte especializado<\/strong><\/a>. A escolha do modelo depende da infraestrutura existente, das pol\u00edticas de seguran\u00e7a, da conectividade e dos requisitos de continuidade da opera\u00e7\u00e3o.<\/div>\n\t\t\t\t\t<\/div><div class=\"eael-accordion-list\">\n\t\t\t\t\t<div id=\"preciso-de-um-sbc-para-conectar-o-link-de-voz-para-genesys-cloud\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"4\" aria-controls=\"elementor-tab-content-1784\"><span class=\"eael-advanced-accordion-icon-closed\"><svg aria-hidden=\"true\" class=\"fa-accordion-icon e-font-icon-svg e-fas-plus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span><span class=\"eael-advanced-accordion-icon-opened\"><svg aria-hidden=\"true\" class=\"fa-accordion-icon e-font-icon-svg e-fas-minus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span><h3 class=\"eael-accordion-tab-title\">Preciso de um SBC para conectar o Link de Voz para Genesys Cloud?<\/h3><svg aria-hidden=\"true\" class=\"fa-toggle e-font-icon-svg e-fas-angle-right\" viewBox=\"0 0 256 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M224.3 273l-136 136c-9.4 9.4-24.6 9.4-33.9 0l-22.6-22.6c-9.4-9.4-9.4-24.6 0-33.9l96.4-96.4-96.4-96.4c-9.4-9.4-9.4-24.6 0-33.9L54.3 103c9.4-9.4 24.6-9.4 33.9 0l136 136c9.5 9.4 9.5 24.6.1 34z\"><\/path><\/svg><\/div><div id=\"elementor-tab-content-1784\" class=\"eael-accordion-content clearfix\" data-tab=\"4\" aria-labelledby=\"preciso-de-um-sbc-para-conectar-o-link-de-voz-para-genesys-cloud\"><strong>A necessidade de um SBC depende do modelo de implanta\u00e7\u00e3o. No BYOC Cloud, o SIP Trunk para Genesys pode se conectar \u00e0 infraestrutura de m\u00eddia da plataforma conforme os requisitos t\u00e9cnicos, sem exigir um SBC do cliente em todos os projetos.<\/strong><br><br>No <strong>BYOC Premises<\/strong>, os dispositivos Edge e a topologia local podem exigir um SBC. O Session Border Controller controla sess\u00f5es, aplica pol\u00edticas, ajusta par\u00e2metros SIP e <strong>protege a borda da telefonia<\/strong>.<br><br>A defini\u00e7\u00e3o deve considerar seguran\u00e7a, NAT, codecs, endere\u00e7amento, redund\u00e2ncia e equipamentos existentes. Essa an\u00e1lise <strong>evita instalar um recurso sem fun\u00e7\u00e3o definida ou retirar um controle necess\u00e1rio<\/strong>.<\/div>\n\t\t\t\t\t<\/div><div class=\"eael-accordion-list\">\n\t\t\t\t\t<div id=\"quantos-canais-simultneos-so-necessrios-no-sip-trunk-para-genesys\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"5\" aria-controls=\"elementor-tab-content-1785\"><span class=\"eael-advanced-accordion-icon-closed\"><svg aria-hidden=\"true\" class=\"fa-accordion-icon e-font-icon-svg e-fas-plus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span><span class=\"eael-advanced-accordion-icon-opened\"><svg aria-hidden=\"true\" class=\"fa-accordion-icon e-font-icon-svg e-fas-minus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span><h3 class=\"eael-accordion-tab-title\">Quantos canais simult\u00e2neos s\u00e3o necess\u00e1rios no SIP Trunk para Genesys?<\/h3><svg aria-hidden=\"true\" class=\"fa-toggle e-font-icon-svg e-fas-angle-right\" viewBox=\"0 0 256 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M224.3 273l-136 136c-9.4 9.4-24.6 9.4-33.9 0l-22.6-22.6c-9.4-9.4-9.4-24.6 0-33.9l96.4-96.4-96.4-96.4c-9.4-9.4-9.4-24.6 0-33.9L54.3 103c9.4-9.4 24.6-9.4 33.9 0l136 136c9.5 9.4 9.5 24.6.1 34z\"><\/path><\/svg><\/div><div id=\"elementor-tab-content-1785\" class=\"eael-accordion-content clearfix\" data-tab=\"5\" aria-labelledby=\"quantos-canais-simultneos-so-necessrios-no-sip-trunk-para-genesys\"><strong>O n\u00famero de canais \u00e9 definido pelo volume m\u00e1ximo de chamadas simult\u00e2neas, e n\u00e3o apenas pela quantidade de agentes.<\/strong><br><br>No <strong>SIP Trunk para Genesys<\/strong>, cada canal <strong>permite manter uma chamada ativa<\/strong>. O dimensionamento considera o pico de chamadas, a dura\u00e7\u00e3o m\u00e9dia, o tr\u00e1fego ativo e receptivo, as transfer\u00eancias, o uso de discadores, a taxa de atendimento e uma margem de seguran\u00e7a.<br><br>Em campanhas, a an\u00e1lise tamb\u00e9m inclui o CPS, que representa a quantidade de chamadas iniciadas por segundo. <strong>A VulcaNet avalia a opera\u00e7\u00e3o do contact center e recomenda a capacidade adequada, com possibilidade de amplia\u00e7\u00e3o conforme a sazonalidade, a cria\u00e7\u00e3o de filas e o crescimento da opera\u00e7\u00e3o.<\/strong><\/div>\n\t\t\t\t\t<\/div><div class=\"eael-accordion-list\">\n\t\t\t\t\t<div id=\"como-funciona-a-implantao-do-sip-trunk-para-genesys\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"6\" aria-controls=\"elementor-tab-content-1786\"><span class=\"eael-advanced-accordion-icon-closed\"><svg aria-hidden=\"true\" class=\"fa-accordion-icon e-font-icon-svg e-fas-plus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span><span class=\"eael-advanced-accordion-icon-opened\"><svg aria-hidden=\"true\" class=\"fa-accordion-icon e-font-icon-svg e-fas-minus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span><h3 class=\"eael-accordion-tab-title\">Como funciona a implanta\u00e7\u00e3o do SIP Trunk para Genesys?<\/h3><svg aria-hidden=\"true\" class=\"fa-toggle e-font-icon-svg e-fas-angle-right\" viewBox=\"0 0 256 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M224.3 273l-136 136c-9.4 9.4-24.6 9.4-33.9 0l-22.6-22.6c-9.4-9.4-9.4-24.6 0-33.9l96.4-96.4-96.4-96.4c-9.4-9.4-9.4-24.6 0-33.9L54.3 103c9.4-9.4 24.6-9.4 33.9 0l136 136c9.5 9.4 9.5 24.6.1 34z\"><\/path><\/svg><\/div><div id=\"elementor-tab-content-1786\" class=\"eael-accordion-content clearfix\" data-tab=\"6\" aria-labelledby=\"como-funciona-a-implantao-do-sip-trunk-para-genesys\"><strong>A implanta\u00e7\u00e3o do SIP Trunk para Genesys segue as etapas de diagn\u00f3stico, desenho da arquitetura, configura\u00e7\u00e3o, homologa\u00e7\u00e3o e entrada em produ\u00e7\u00e3o.<\/strong><br><br><strong>A VulcaNet analisa volumes, canais, CPS, n\u00fameros e o modelo BYOC.<\/strong> Em seguida, define rotas, FQDN, ACL, SBC e par\u00e2metros de seguran\u00e7a, cadastra DID ou DDR e testa chamadas de entrada e sa\u00edda, DTMF, transfer\u00eancias, \u00e1udio e identifica\u00e7\u00e3o.<br><br>Quando h\u00e1 portabilidade, o processo inclui a documenta\u00e7\u00e3o e uma janela programada para a migra\u00e7\u00e3o. O cronograma depende da topologia, das aprova\u00e7\u00f5es e dos testes necess\u00e1rios.<\/div>\n\t\t\t\t\t<\/div><div class=\"eael-accordion-list\">\n\t\t\t\t\t<div id=\"posso-portar-meus-nmeros-para-o-link-de-voz-para-genesys-cloud-sem-interromper-o-atendimento\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"7\" aria-controls=\"elementor-tab-content-1787\"><span class=\"eael-advanced-accordion-icon-closed\"><svg aria-hidden=\"true\" class=\"fa-accordion-icon e-font-icon-svg e-fas-plus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span><span class=\"eael-advanced-accordion-icon-opened\"><svg aria-hidden=\"true\" class=\"fa-accordion-icon e-font-icon-svg e-fas-minus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span><h3 class=\"eael-accordion-tab-title\">Posso portar meus n\u00fameros para o Link de Voz para Genesys Cloud sem interromper o atendimento?<\/h3><svg aria-hidden=\"true\" class=\"fa-toggle e-font-icon-svg e-fas-angle-right\" viewBox=\"0 0 256 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M224.3 273l-136 136c-9.4 9.4-24.6 9.4-33.9 0l-22.6-22.6c-9.4-9.4-9.4-24.6 0-33.9l96.4-96.4-96.4-96.4c-9.4-9.4-9.4-24.6 0-33.9L54.3 103c9.4-9.4 24.6-9.4 33.9 0l136 136c9.5 9.4 9.5 24.6.1 34z\"><\/path><\/svg><\/div><div id=\"elementor-tab-content-1787\" class=\"eael-accordion-content clearfix\" data-tab=\"7\" aria-labelledby=\"posso-portar-meus-nmeros-para-o-link-de-voz-para-genesys-cloud-sem-interromper-o-atendimento\"><strong>Sim. A portabilidade pode ser planejada para manter o atendimento durante a migra\u00e7\u00e3o. A confirma\u00e7\u00e3o sobre poss\u00edveis interrup\u00e7\u00f5es depende da an\u00e1lise t\u00e9cnica de cada opera\u00e7\u00e3o.<\/strong><br><br><strong>O processo inclui o levantamento das linhas, a valida\u00e7\u00e3o de titularidade, a solicita\u00e7\u00e3o de portabilidade, a configura\u00e7\u00e3o dos DIDs, os testes de roteamento e a defini\u00e7\u00e3o da janela de virada.<\/strong> A Anatel estabelece o prazo de at\u00e9 tr\u00eas dias \u00fateis para a portabilidade, mas o projeto t\u00e9cnico pode exigir etapas adicionais.<br><br><strong>A VulcaNet coordena o processo e valida os fluxos cr\u00edticos antes da ativa\u00e7\u00e3o para reduzir riscos, considerando a quantidade de n\u00fameros e a complexidade da opera\u00e7\u00e3o.<\/strong><\/div>\n\t\t\t\t\t<\/div><div class=\"eael-accordion-list\">\n\t\t\t\t\t<div id=\"o-que-deve-ser-configurado-na-integrao-sip-com-o-genesys-cloud\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"8\" aria-controls=\"elementor-tab-content-1788\"><span class=\"eael-advanced-accordion-icon-closed\"><svg aria-hidden=\"true\" class=\"fa-accordion-icon e-font-icon-svg e-fas-plus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span><span class=\"eael-advanced-accordion-icon-opened\"><svg aria-hidden=\"true\" class=\"fa-accordion-icon e-font-icon-svg e-fas-minus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span><h3 class=\"eael-accordion-tab-title\">O que deve ser configurado na integra\u00e7\u00e3o SIP com o Genesys Cloud?<\/h3><svg aria-hidden=\"true\" class=\"fa-toggle e-font-icon-svg e-fas-angle-right\" viewBox=\"0 0 256 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M224.3 273l-136 136c-9.4 9.4-24.6 9.4-33.9 0l-22.6-22.6c-9.4-9.4-9.4-24.6 0-33.9l96.4-96.4-96.4-96.4c-9.4-9.4-9.4-24.6 0-33.9L54.3 103c9.4-9.4 24.6-9.4 33.9 0l136 136c9.5 9.4 9.5 24.6.1 34z\"><\/path><\/svg><\/div><div id=\"elementor-tab-content-1788\" class=\"eael-accordion-content clearfix\" data-tab=\"8\" aria-labelledby=\"o-que-deve-ser-configurado-na-integrao-sip-com-o-genesys-cloud\"><strong>A integra\u00e7\u00e3o exige a configura\u00e7\u00e3o do trunk no Genesys Cloud e da entrega da VulcaNet.<\/strong><br><br>O projeto define IP ou FQDN p\u00fablicos, protocolos, endere\u00e7os autorizados na ACL e o Inbound SIP Termination Identifier. FQDN e TGRP s\u00e3o os m\u00e9todos recomendados, enquanto DNIS Replacement e cabe\u00e7alho personalizado podem ser usados em cen\u00e1rios espec\u00edficos.<br><br>Tamb\u00e9m s\u00e3o configurados n\u00fameros, rotas, codecs, DTMF, identifica\u00e7\u00e3o de chamadas e pol\u00edticas de seguran\u00e7a. <strong>A VulcaNet considera os endere\u00e7os da regi\u00e3o do Genesys Cloud em S\u00e3o Paulo e realiza testes de ponta a ponta.<\/strong><\/div>\n\t\t\t\t\t<\/div><div class=\"eael-accordion-list\">\n\t\t\t\t\t<div id=\"-possvel-contratar-novos-nmeros-para-o-link-de-voz-para-genesys-cloud-em-qualquer-ddd-do-brasil\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"9\" aria-controls=\"elementor-tab-content-1789\"><span class=\"eael-advanced-accordion-icon-closed\"><svg aria-hidden=\"true\" class=\"fa-accordion-icon e-font-icon-svg e-fas-plus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span><span class=\"eael-advanced-accordion-icon-opened\"><svg aria-hidden=\"true\" class=\"fa-accordion-icon e-font-icon-svg e-fas-minus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span><h3 class=\"eael-accordion-tab-title\">\u00c9 poss\u00edvel contratar novos n\u00fameros para o Link de Voz para Genesys Cloud em qualquer DDD do Brasil?<\/h3><svg aria-hidden=\"true\" class=\"fa-toggle e-font-icon-svg e-fas-angle-right\" viewBox=\"0 0 256 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M224.3 273l-136 136c-9.4 9.4-24.6 9.4-33.9 0l-22.6-22.6c-9.4-9.4-9.4-24.6 0-33.9l96.4-96.4-96.4-96.4c-9.4-9.4-9.4-24.6 0-33.9L54.3 103c9.4-9.4 24.6-9.4 33.9 0l136 136c9.5 9.4 9.5 24.6.1 34z\"><\/path><\/svg><\/div><div id=\"elementor-tab-content-1789\" class=\"eael-accordion-content clearfix\" data-tab=\"9\" aria-labelledby=\"-possvel-contratar-novos-nmeros-para-o-link-de-voz-para-genesys-cloud-em-qualquer-ddd-do-brasil\"><strong>Sim. A empresa pode contratar n\u00fameros DID ou DDR em todos os DDDs do Brasil para uso com o Link de Voz para Genesys Cloud.<\/strong><br><br>Os n\u00fameros podem representar unidades, marcas, departamentos ou opera\u00e7\u00f5es regionais. No <strong>Genesys Cloud<\/strong>, eles podem ser associados a trunks, sites, usu\u00e1rios, filas ou fluxos do Genesys Architect. O <strong>SIP Trunk para Genesys<\/strong> <strong>permite centralizar a gest\u00e3o de n\u00fameros e localidades em uma \u00fanica estrutura<\/strong>. A VulcaNet verifica a disponibilidade, configura o roteamento e realiza a homologa\u00e7\u00e3o das chamadas.<\/div>\n\t\t\t\t\t<\/div><div class=\"eael-accordion-list\">\n\t\t\t\t\t<div id=\"quanto-tempo-leva-para-ativar-um-sip-trunk-para-genesys\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"10\" aria-controls=\"elementor-tab-content-17810\"><span class=\"eael-advanced-accordion-icon-closed\"><svg aria-hidden=\"true\" class=\"fa-accordion-icon e-font-icon-svg e-fas-plus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span><span class=\"eael-advanced-accordion-icon-opened\"><svg aria-hidden=\"true\" class=\"fa-accordion-icon e-font-icon-svg e-fas-minus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span><h3 class=\"eael-accordion-tab-title\">Quanto tempo leva para ativar um SIP Trunk para Genesys?<\/h3><svg aria-hidden=\"true\" class=\"fa-toggle e-font-icon-svg e-fas-angle-right\" viewBox=\"0 0 256 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M224.3 273l-136 136c-9.4 9.4-24.6 9.4-33.9 0l-22.6-22.6c-9.4-9.4-9.4-24.6 0-33.9l96.4-96.4-96.4-96.4c-9.4-9.4-9.4-24.6 0-33.9L54.3 103c9.4-9.4 24.6-9.4 33.9 0l136 136c9.5 9.4 9.5 24.6.1 34z\"><\/path><\/svg><\/div><div id=\"elementor-tab-content-17810\" class=\"eael-accordion-content clearfix\" data-tab=\"10\" aria-labelledby=\"quanto-tempo-leva-para-ativar-um-sip-trunk-para-genesys\"><strong>O prazo varia conforme a arquitetura, a disponibilidade de n\u00fameros, o uso de SBC, as libera\u00e7\u00f5es de firewall e a necessidade de portabilidade.<\/strong><br><br>Um <strong>SIP Trunk para Genesys<\/strong> novo pode avan\u00e7ar ap\u00f3s levantamento, configura\u00e7\u00e3o e testes, enquanto uma migra\u00e7\u00e3o com muitos DIDs, <strong>BYOC Premises<\/strong> ou conting\u00eancia exige mais coordena\u00e7\u00e3o. A portabilidade tem prazo regulat\u00f3rio de at\u00e9 tr\u00eas dias \u00fateis, mas documenta\u00e7\u00e3o, homologa\u00e7\u00e3o e janela de virada <strong>ampliam o cronograma do projeto<\/strong>.<br><br><strong>A VulcaNet informa as depend\u00eancias na proposta e define a ativa\u00e7\u00e3o ap\u00f3s validar os fluxos cr\u00edticos.<\/strong><\/div>\n\t\t\t\t\t<\/div><div class=\"eael-accordion-list\">\n\t\t\t\t\t<div id=\"quanto-custa-um-sip-trunk-para-genesys-cloud\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"11\" aria-controls=\"elementor-tab-content-17811\"><span class=\"eael-advanced-accordion-icon-closed\"><svg aria-hidden=\"true\" class=\"fa-accordion-icon e-font-icon-svg e-fas-plus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span><span class=\"eael-advanced-accordion-icon-opened\"><svg aria-hidden=\"true\" class=\"fa-accordion-icon e-font-icon-svg e-fas-minus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span><h3 class=\"eael-accordion-tab-title\">Quanto custa um SIP Trunk para Genesys Cloud?<\/h3><svg aria-hidden=\"true\" class=\"fa-toggle e-font-icon-svg e-fas-angle-right\" viewBox=\"0 0 256 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M224.3 273l-136 136c-9.4 9.4-24.6 9.4-33.9 0l-22.6-22.6c-9.4-9.4-9.4-24.6 0-33.9l96.4-96.4-96.4-96.4c-9.4-9.4-9.4-24.6 0-33.9L54.3 103c9.4-9.4 24.6-9.4 33.9 0l136 136c9.5 9.4 9.5 24.6.1 34z\"><\/path><\/svg><\/div><div id=\"elementor-tab-content-17811\" class=\"eael-accordion-content clearfix\" data-tab=\"11\" aria-labelledby=\"quanto-custa-um-sip-trunk-para-genesys-cloud\"><strong>Os planos da VulcaNet come\u00e7am em R$499 por m\u00eas. O valor final depende das necessidades da empresa, como n\u00famero de canais simult\u00e2neos, minutos de entrada e sa\u00edda, chamadas para telefones fixos e m\u00f3veis, n\u00fameros DID ou DDR, 0800 e portabilidade.<\/strong><br><br>O pre\u00e7o tamb\u00e9m pode incluir SBC, seguran\u00e7a com TLS e SRTP, redund\u00e2ncia, implanta\u00e7\u00e3o, suporte, SLA, impostos e conectividade. As licen\u00e7as do <strong>Genesys Cloud<\/strong> n\u00e3o est\u00e3o inclu\u00eddas, exceto quando contratadas em conjunto.<br><br>Para receber uma proposta adequada, informe o volume de tr\u00e1fego, os DDDs utilizados e o n\u00edvel de continuidade necess\u00e1rio.<\/div>\n\t\t\t\t\t<\/div><div class=\"eael-accordion-list\">\n\t\t\t\t\t<div id=\"o-que-est-includo-em-uma-proposta-de-link-de-voz-para-genesys-cloud\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"12\" aria-controls=\"elementor-tab-content-17812\"><span class=\"eael-advanced-accordion-icon-closed\"><svg aria-hidden=\"true\" class=\"fa-accordion-icon e-font-icon-svg e-fas-plus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span><span class=\"eael-advanced-accordion-icon-opened\"><svg aria-hidden=\"true\" class=\"fa-accordion-icon e-font-icon-svg e-fas-minus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span><h3 class=\"eael-accordion-tab-title\">O que est\u00e1 inclu\u00eddo em uma proposta de Link de Voz para Genesys Cloud?<\/h3><svg aria-hidden=\"true\" class=\"fa-toggle e-font-icon-svg e-fas-angle-right\" viewBox=\"0 0 256 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M224.3 273l-136 136c-9.4 9.4-24.6 9.4-33.9 0l-22.6-22.6c-9.4-9.4-9.4-24.6 0-33.9l96.4-96.4-96.4-96.4c-9.4-9.4-9.4-24.6 0-33.9L54.3 103c9.4-9.4 24.6-9.4 33.9 0l136 136c9.5 9.4 9.5 24.6.1 34z\"><\/path><\/svg><\/div><div id=\"elementor-tab-content-17812\" class=\"eael-accordion-content clearfix\" data-tab=\"12\" aria-labelledby=\"o-que-est-includo-em-uma-proposta-de-link-de-voz-para-genesys-cloud\"><strong>Uma proposta completa deve apresentar capacidade, consumo, numera\u00e7\u00e3o, implanta\u00e7\u00e3o e suporte de forma separada.<\/strong><br><br>No <strong>Link de Voz para Genesys Cloud<\/strong> da VulcaNet, o escopo pode contemplar chamadas de entrada e sa\u00edda, canais simult\u00e2neos, portabilidade ou novas numera\u00e7\u00f5es nacionais, roteamento, configura\u00e7\u00e3o BYOC e homologa\u00e7\u00e3o. Conforme o projeto, tamb\u00e9m podem ser previstos SBC, TLS e SRTP, rotas alternativas, monitoramento e n\u00edveis de servi\u00e7o.<br><br>A proposta deve informar franquias, tarifa\u00e7\u00e3o, impostos e responsabilidades. Licen\u00e7as, filas, URAs e demais recursos do Genesys s\u00e3o separados, salvo indica\u00e7\u00e3o contratual expressa.<\/div>\n\t\t\t\t\t<\/div><div class=\"eael-accordion-list\">\n\t\t\t\t\t<div id=\"o-preo-do-sip-trunk-para-genesys-inclui-as-licenas-da-plataforma\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"13\" aria-controls=\"elementor-tab-content-17813\"><span class=\"eael-advanced-accordion-icon-closed\"><svg aria-hidden=\"true\" class=\"fa-accordion-icon e-font-icon-svg e-fas-plus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span><span class=\"eael-advanced-accordion-icon-opened\"><svg aria-hidden=\"true\" class=\"fa-accordion-icon e-font-icon-svg e-fas-minus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span><h3 class=\"eael-accordion-tab-title\">O pre\u00e7o do SIP Trunk para Genesys inclui as licen\u00e7as da plataforma?<\/h3><svg aria-hidden=\"true\" class=\"fa-toggle e-font-icon-svg e-fas-angle-right\" viewBox=\"0 0 256 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M224.3 273l-136 136c-9.4 9.4-24.6 9.4-33.9 0l-22.6-22.6c-9.4-9.4-9.4-24.6 0-33.9l96.4-96.4-96.4-96.4c-9.4-9.4-9.4-24.6 0-33.9L54.3 103c9.4-9.4 24.6-9.4 33.9 0l136 136c9.5 9.4 9.5 24.6.1 34z\"><\/path><\/svg><\/div><div id=\"elementor-tab-content-17813\" class=\"eael-accordion-content clearfix\" data-tab=\"13\" aria-labelledby=\"o-preo-do-sip-trunk-para-genesys-inclui-as-licenas-da-plataforma\"><strong>N\u00e3o, normalmente. As licen\u00e7as do Genesys Cloud n\u00e3o est\u00e3o inclu\u00eddas no pre\u00e7o do SIP Trunk para Genesys.<\/strong><br><br><strong>O tronco fornece conectividade com a PSTN ou STFC, n\u00fameros, origina\u00e7\u00e3o, termina\u00e7\u00e3o e capacidade de chamadas.<\/strong> J\u00e1 licen\u00e7as, agentes, filas, URAs, grava\u00e7\u00f5es, relat\u00f3rios e recursos de workforce management pertencem ao ambiente Genesys.<br><br>Uma contrata\u00e7\u00e3o conjunta s\u00f3 deve ser considerada quando estiver expressamente descrita na proposta. A separa\u00e7\u00e3o <strong>ajuda compras e TI a comparar custos reais<\/strong>, <strong>evitando confundir telefonia p\u00fablica com funcionalidades da plataforma<\/strong>.<\/div>\n\t\t\t\t\t<\/div><div class=\"eael-accordion-list\">\n\t\t\t\t\t<div id=\"o-sip-trunk-para-genesys-atende-empresas-de-qualquer-porte\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"14\" aria-controls=\"elementor-tab-content-17814\"><span class=\"eael-advanced-accordion-icon-closed\"><svg aria-hidden=\"true\" class=\"fa-accordion-icon e-font-icon-svg e-fas-plus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span><span class=\"eael-advanced-accordion-icon-opened\"><svg aria-hidden=\"true\" class=\"fa-accordion-icon e-font-icon-svg e-fas-minus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span><h3 class=\"eael-accordion-tab-title\">O SIP Trunk para Genesys atende empresas de qualquer porte?<\/h3><svg aria-hidden=\"true\" class=\"fa-toggle e-font-icon-svg e-fas-angle-right\" viewBox=\"0 0 256 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M224.3 273l-136 136c-9.4 9.4-24.6 9.4-33.9 0l-22.6-22.6c-9.4-9.4-9.4-24.6 0-33.9l96.4-96.4-96.4-96.4c-9.4-9.4-9.4-24.6 0-33.9L54.3 103c9.4-9.4 24.6-9.4 33.9 0l136 136c9.5 9.4 9.5 24.6.1 34z\"><\/path><\/svg><\/div><div id=\"elementor-tab-content-17814\" class=\"eael-accordion-content clearfix\" data-tab=\"14\" aria-labelledby=\"o-sip-trunk-para-genesys-atende-empresas-de-qualquer-porte\"><strong>Sim. A solu\u00e7\u00e3o permite conectar o contact center \u00e0 telefonia brasileira, com controle sobre n\u00fameros e capacidade de chamadas.<\/strong><br><br>O <strong>SIP Trunk para Genesys<\/strong> atende opera\u00e7\u00f5es de recep\u00e7\u00e3o de chamadas, vendas, cobran\u00e7a e suporte, al\u00e9m de empresas com v\u00e1rios DDDs, campanhas ou migra\u00e7\u00e3o de E1 e PRI. O dimensionamento considera chamadas simult\u00e2neas, picos de tr\u00e1fego, criticidade, portabilidade e requisitos de seguran\u00e7a.<br><br><strong>A VulcaNet define os canais e a arquitetura conforme o tr\u00e1fego da opera\u00e7\u00e3o.<\/strong> Assim, a empresa pode come\u00e7ar com uma estrutura adequada \u00e0 demanda e ampliar a capacidade sem vincular cada canal a um agente.<\/div>\n\t\t\t\t\t<\/div><div class=\"eael-accordion-list\">\n\t\t\t\t\t<div id=\"como-escolher-um-fornecedor-de-link-de-voz-para-genesys-cloud\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"15\" aria-controls=\"elementor-tab-content-17815\"><span class=\"eael-advanced-accordion-icon-closed\"><svg aria-hidden=\"true\" class=\"fa-accordion-icon e-font-icon-svg e-fas-plus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span><span class=\"eael-advanced-accordion-icon-opened\"><svg aria-hidden=\"true\" class=\"fa-accordion-icon e-font-icon-svg e-fas-minus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span><h3 class=\"eael-accordion-tab-title\">Como escolher um fornecedor de Link de Voz para Genesys Cloud?<\/h3><svg aria-hidden=\"true\" class=\"fa-toggle e-font-icon-svg e-fas-angle-right\" viewBox=\"0 0 256 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M224.3 273l-136 136c-9.4 9.4-24.6 9.4-33.9 0l-22.6-22.6c-9.4-9.4-9.4-24.6 0-33.9l96.4-96.4-96.4-96.4c-9.4-9.4-9.4-24.6 0-33.9L54.3 103c9.4-9.4 24.6-9.4 33.9 0l136 136c9.5 9.4 9.5 24.6.1 34z\"><\/path><\/svg><\/div><div id=\"elementor-tab-content-17815\" class=\"eael-accordion-content clearfix\" data-tab=\"15\" aria-labelledby=\"como-escolher-um-fornecedor-de-link-de-voz-para-genesys-cloud\"><strong>Escolha uma prestadora que comprove regularidade, experi\u00eancia em telefonia empresarial e capacidade de homologar BYOC.<\/strong><br><br>Para contratar um <strong>Link de Voz para Genesys Cloud<\/strong>, avalie cobertura de DDDs, portabilidade, dimensionamento de canais e CPS, <a href=\"https:\/\/vulcanet.com.br\/diferenciais\/atendimento-personalizado-e-suporte-especializado\/\"><strong>suporte em portugu\u00eas<\/strong><\/a>, seguran\u00e7a, redund\u00e2ncia, monitoramento e transpar\u00eancia de pre\u00e7os. Pe\u00e7a a separa\u00e7\u00e3o entre minutos, n\u00fameros, SBC, implanta\u00e7\u00e3o, licen\u00e7as Genesys e impostos.<br><br>Tamb\u00e9m confira como ser\u00e3o tratados testes e chamados envolvendo plataforma, rede e operadora. A <a href=\"https:\/\/vulcanet.com.br\/diferenciais\/operadora-de-telefonia-fixa-stfc-autorizada-pela-anatel\/\"><strong>VulcaNet \u00e9 operadora STFC autorizada pela Anatel<\/strong><\/a> e <strong>especializada em infraestrutura de telefonia<\/strong>, <strong>conectividade<\/strong> e <strong>nuvem para empresas.<\/strong><\/div>\n\t\t\t\t\t<\/div><div class=\"eael-accordion-list\">\n\t\t\t\t\t<div id=\"como-confirmar-se-uma-operadora-compatvel-com-o-byoc-do-genesys-cloud\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"16\" aria-controls=\"elementor-tab-content-17816\"><span class=\"eael-advanced-accordion-icon-closed\"><svg aria-hidden=\"true\" class=\"fa-accordion-icon e-font-icon-svg e-fas-plus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span><span class=\"eael-advanced-accordion-icon-opened\"><svg aria-hidden=\"true\" class=\"fa-accordion-icon e-font-icon-svg e-fas-minus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span><h3 class=\"eael-accordion-tab-title\">Como confirmar se uma operadora \u00e9 compat\u00edvel com o BYOC do Genesys Cloud?<\/h3><svg aria-hidden=\"true\" class=\"fa-toggle e-font-icon-svg e-fas-angle-right\" viewBox=\"0 0 256 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M224.3 273l-136 136c-9.4 9.4-24.6 9.4-33.9 0l-22.6-22.6c-9.4-9.4-9.4-24.6 0-33.9l96.4-96.4-96.4-96.4c-9.4-9.4-9.4-24.6 0-33.9L54.3 103c9.4-9.4 24.6-9.4 33.9 0l136 136c9.5 9.4 9.5 24.6.1 34z\"><\/path><\/svg><\/div><div id=\"elementor-tab-content-17816\" class=\"eael-accordion-content clearfix\" data-tab=\"16\" aria-labelledby=\"como-confirmar-se-uma-operadora-compatvel-com-o-byoc-do-genesys-cloud\"><strong>A compatibilidade com o BYOC do Genesys Cloud \u00e9 confirmada pelo cumprimento dos requisitos t\u00e9cnicos e por testes de homologa\u00e7\u00e3o.<\/strong><br><br>Uma <strong>operadora SIP para Genesys<\/strong> deve oferecer suporte aos protocolos exigidos, endpoint p\u00fablico por IP ou FQDN, Record-Route, ACL e um identificador de termina\u00e7\u00e3o v\u00e1lido, como FQDN ou TGRP. A homologa\u00e7\u00e3o tamb\u00e9m verifica codecs, DTMF, Caller ID, rotas e recursos de seguran\u00e7a.<br><br><strong>A VulcaNet testa chamadas de entrada e sa\u00edda, \u00e1udio, transfer\u00eancias e identifica\u00e7\u00e3o na estrutura do cliente.<\/strong> Os ajustes necess\u00e1rios s\u00e3o documentados antes da entrada em produ\u00e7\u00e3o.<\/div>\n\t\t\t\t\t<\/div><div class=\"eael-accordion-list\">\n\t\t\t\t\t<div id=\"como-evitar-interrupes-ou-perda-de-nmeros-na-portabilidade-para-o-sip-trunk-para-genesys\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"17\" aria-controls=\"elementor-tab-content-17817\"><span class=\"eael-advanced-accordion-icon-closed\"><svg aria-hidden=\"true\" class=\"fa-accordion-icon e-font-icon-svg e-fas-plus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span><span class=\"eael-advanced-accordion-icon-opened\"><svg aria-hidden=\"true\" class=\"fa-accordion-icon e-font-icon-svg e-fas-minus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span><h3 class=\"eael-accordion-tab-title\">Como evitar interrup\u00e7\u00f5es ou perda de n\u00fameros na portabilidade para o SIP Trunk para Genesys?<\/h3><svg aria-hidden=\"true\" class=\"fa-toggle e-font-icon-svg e-fas-angle-right\" viewBox=\"0 0 256 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M224.3 273l-136 136c-9.4 9.4-24.6 9.4-33.9 0l-22.6-22.6c-9.4-9.4-9.4-24.6 0-33.9l96.4-96.4-96.4-96.4c-9.4-9.4-9.4-24.6 0-33.9L54.3 103c9.4-9.4 24.6-9.4 33.9 0l136 136c9.5 9.4 9.5 24.6.1 34z\"><\/path><\/svg><\/div><div id=\"elementor-tab-content-17817\" class=\"eael-accordion-content clearfix\" data-tab=\"17\" aria-labelledby=\"como-evitar-interrupes-ou-perda-de-nmeros-na-portabilidade-para-o-sip-trunk-para-genesys\"><strong>A portabilidade permite manter os n\u00fameros da empresa e reduzir o risco de interrup\u00e7\u00f5es com planejamento, configura\u00e7\u00e3o e testes antes da mudan\u00e7a.<\/strong><br><br><strong>A equipe valida a titularidade e a documenta\u00e7\u00e3o, cadastra os n\u00fameros, configura os destinos no Genesys e homologa as rotas antes da janela de ativa\u00e7\u00e3o.<\/strong> O prazo regulat\u00f3rio de at\u00e9 tr\u00eas dias \u00fateis \u00e9 considerado junto ao cronograma t\u00e9cnico do projeto.<br><br><strong>A VulcaNet acompanha a ativa\u00e7\u00e3o e testa as chamadas cr\u00edticas.<\/strong> O planejamento \u00e9 definido conforme a quantidade de n\u00fameros e a complexidade dos fluxos de atendimento.<\/div>\n\t\t\t\t\t<\/div><div class=\"eael-accordion-list\">\n\t\t\t\t\t<div id=\"o-link-de-voz-para-genesys-cloud-oferece-segurana-e-qualidade-pela-internet\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"18\" aria-controls=\"elementor-tab-content-17818\"><span class=\"eael-advanced-accordion-icon-closed\"><svg aria-hidden=\"true\" class=\"fa-accordion-icon e-font-icon-svg e-fas-plus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span><span class=\"eael-advanced-accordion-icon-opened\"><svg aria-hidden=\"true\" class=\"fa-accordion-icon e-font-icon-svg e-fas-minus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span><h3 class=\"eael-accordion-tab-title\">O Link de Voz para Genesys Cloud oferece seguran\u00e7a e qualidade pela internet?<\/h3><svg aria-hidden=\"true\" class=\"fa-toggle e-font-icon-svg e-fas-angle-right\" viewBox=\"0 0 256 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M224.3 273l-136 136c-9.4 9.4-24.6 9.4-33.9 0l-22.6-22.6c-9.4-9.4-9.4-24.6 0-33.9l96.4-96.4-96.4-96.4c-9.4-9.4-9.4-24.6 0-33.9L54.3 103c9.4-9.4 24.6-9.4 33.9 0l136 136c9.5 9.4 9.5 24.6.1 34z\"><\/path><\/svg><\/div><div id=\"elementor-tab-content-17818\" class=\"eael-accordion-content clearfix\" data-tab=\"18\" aria-labelledby=\"o-link-de-voz-para-genesys-cloud-oferece-segurana-e-qualidade-pela-internet\"><strong>Sim. O Link de Voz para Genesys Cloud permite proteger a sinaliza\u00e7\u00e3o com TLS e criptografar o \u00e1udio com SRTP. A solu\u00e7\u00e3o tamb\u00e9m pode usar controle de acesso por IP ou CIDR e SBC, conforme a arquitetura definida.<\/strong><br><br><strong>A qualidade depende da capacidade e da estabilidade da conex\u00e3o, da localiza\u00e7\u00e3o dos agentes, da regi\u00e3o de m\u00eddia e das rotas de telefonia.<\/strong> Por isso, a lat\u00eancia deve ser avaliada por meio de testes.<br><br>Antes da opera\u00e7\u00e3o, a VulcaNet valida \u00e1udio, DTMF, transfer\u00eancias, identifica\u00e7\u00e3o de chamadas e cen\u00e1rios de falha.<\/div>\n\t\t\t\t\t<\/div><div class=\"eael-accordion-list\">\n\t\t\t\t\t<div id=\"quais-erros-devem-ser-evitados-ao-dimensionar-canais-de-voz-para-campanhas-e-agentes\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"19\" aria-controls=\"elementor-tab-content-17819\"><span class=\"eael-advanced-accordion-icon-closed\"><svg aria-hidden=\"true\" class=\"fa-accordion-icon e-font-icon-svg e-fas-plus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span><span class=\"eael-advanced-accordion-icon-opened\"><svg aria-hidden=\"true\" class=\"fa-accordion-icon e-font-icon-svg e-fas-minus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span><h3 class=\"eael-accordion-tab-title\">Quais erros devem ser evitados ao dimensionar canais de voz para campanhas e agentes?<\/h3><svg aria-hidden=\"true\" class=\"fa-toggle e-font-icon-svg e-fas-angle-right\" viewBox=\"0 0 256 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M224.3 273l-136 136c-9.4 9.4-24.6 9.4-33.9 0l-22.6-22.6c-9.4-9.4-9.4-24.6 0-33.9l96.4-96.4-96.4-96.4c-9.4-9.4-9.4-24.6 0-33.9L54.3 103c9.4-9.4 24.6-9.4 33.9 0l136 136c9.5 9.4 9.5 24.6.1 34z\"><\/path><\/svg><\/div><div id=\"elementor-tab-content-17819\" class=\"eael-accordion-content clearfix\" data-tab=\"19\" aria-labelledby=\"quais-erros-devem-ser-evitados-ao-dimensionar-canais-de-voz-para-campanhas-e-agentes\"><strong>Os erros mais comuns s\u00e3o igualar canal a agente, ignorar hor\u00e1rios de pico, desconsiderar transfer\u00eancias e misturar simultaneidade com CPS.<\/strong><br><br>Nos <strong>Canais de Voz SIP para Genesys<\/strong>, uma chamada transferida pode ocupar mais de uma perna, e campanhas podem iniciar chamadas em ritmo muito superior ao tr\u00e1fego receptivo. Tamb\u00e9m \u00e9 arriscado contratar sem margem de conting\u00eancia ou sem observar limites da organiza\u00e7\u00e3o, da campanha e da operadora.<br><br><strong>A VulcaNet analisa dados de pico, dura\u00e7\u00e3o, taxa de atendimento e perfil dos destinos para recomendar capacidade e prever expans\u00e3o.<\/strong><\/div>\n\t\t\t\t\t<\/div><div class=\"eael-accordion-list\">\n\t\t\t\t\t<div id=\"como-saber-se-a-conectividade-sip-para-genesys-est-funcionando-corretamente\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"20\" aria-controls=\"elementor-tab-content-17820\"><span class=\"eael-advanced-accordion-icon-closed\"><svg aria-hidden=\"true\" class=\"fa-accordion-icon e-font-icon-svg e-fas-plus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span><span class=\"eael-advanced-accordion-icon-opened\"><svg aria-hidden=\"true\" class=\"fa-accordion-icon e-font-icon-svg e-fas-minus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span><h3 class=\"eael-accordion-tab-title\">Como saber se a conectividade SIP para Genesys est\u00e1 funcionando corretamente?<\/h3><svg aria-hidden=\"true\" class=\"fa-toggle e-font-icon-svg e-fas-angle-right\" viewBox=\"0 0 256 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M224.3 273l-136 136c-9.4 9.4-24.6 9.4-33.9 0l-22.6-22.6c-9.4-9.4-9.4-24.6 0-33.9l96.4-96.4-96.4-96.4c-9.4-9.4-9.4-24.6 0-33.9L54.3 103c9.4-9.4 24.6-9.4 33.9 0l136 136c9.5 9.4 9.5 24.6.1 34z\"><\/path><\/svg><\/div><div id=\"elementor-tab-content-17820\" class=\"eael-accordion-content clearfix\" data-tab=\"20\" aria-labelledby=\"como-saber-se-a-conectividade-sip-para-genesys-est-funcionando-corretamente\"><strong>\u00c9 poss\u00edvel verificar o funcionamento por testes, monitoramento e indicadores de chamadas.<\/strong><br><br>Na <strong>Conectividade SIP para Genesys<\/strong>, acompanhe completamento, respostas SIP, ocupa\u00e7\u00e3o de canais, falhas por rota, qualidade de \u00e1udio, DTMF, transfer\u00eancias e Caller ID. Logs e traces ajudam a separar problemas do <strong>Genesys Cloud<\/strong> CX, da rede IP, do SBC ou da PSTN. Testes de entrada, sa\u00edda e conting\u00eancia devem representar fluxos reais da empresa.<br><br>O <strong>SIP Trunk para Genesys<\/strong> est\u00e1 operacionalmente saud\u00e1vel quando os cen\u00e1rios cr\u00edticos funcionam dentro dos par\u00e2metros definidos no projeto e no SLA contratado.<\/div>\n\t\t\t\t\t<\/div><div class=\"eael-accordion-list\">\n\t\t\t\t\t<div id=\"quais-codecs-protocolos-portas-e-recursos-de-segurana-o-genesys-byoc-utiliza\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"21\" aria-controls=\"elementor-tab-content-17821\"><span class=\"eael-advanced-accordion-icon-closed\"><svg aria-hidden=\"true\" class=\"fa-accordion-icon e-font-icon-svg e-fas-plus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span><span class=\"eael-advanced-accordion-icon-opened\"><svg aria-hidden=\"true\" class=\"fa-accordion-icon e-font-icon-svg e-fas-minus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span><h3 class=\"eael-accordion-tab-title\">Quais codecs, protocolos, portas e recursos de seguran\u00e7a o Genesys BYOC utiliza?<\/h3><svg aria-hidden=\"true\" class=\"fa-toggle e-font-icon-svg e-fas-angle-right\" viewBox=\"0 0 256 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M224.3 273l-136 136c-9.4 9.4-24.6 9.4-33.9 0l-22.6-22.6c-9.4-9.4-9.4-24.6 0-33.9l96.4-96.4-96.4-96.4c-9.4-9.4-9.4-24.6 0-33.9L54.3 103c9.4-9.4 24.6-9.4 33.9 0l136 136c9.5 9.4 9.5 24.6.1 34z\"><\/path><\/svg><\/div><div id=\"elementor-tab-content-17821\" class=\"eael-accordion-content clearfix\" data-tab=\"21\" aria-labelledby=\"quais-codecs-protocolos-portas-e-recursos-de-segurana-o-genesys-byoc-utiliza\"><strong>Os requisitos do SIP Trunk variam conforme a implanta\u00e7\u00e3o, que pode ser BYOC Cloud ou BYOC Premises. A configura\u00e7\u00e3o deve seguir a documenta\u00e7\u00e3o da Genesys e o desenho t\u00e9cnico da operadora.<\/strong><br><br>No <strong>BYOC Cloud<\/strong>, o SIP Trunk aceita UDP, TCP ou TLS e requer um endere\u00e7o IP ou hostname com roteamento p\u00fablico, al\u00e9m de suporte a Record-Route conforme a RFC 3261. O TLS <strong>protege a sinaliza\u00e7\u00e3o<\/strong>, enquanto o SRTP pode proteger a m\u00eddia.<br><br>Codecs, DTMF, portas, regras de acesso e faixas de IP devem ser homologados de ponta a ponta. No <strong>BYOC Premises<\/strong>, G.711 e DTMF conforme a RFC 2833 s\u00e3o refer\u00eancias aplic\u00e1veis. As portas utilizadas dependem da topologia e da regi\u00e3o da Genesys.<\/div>\n\t\t\t\t\t<\/div><div class=\"eael-accordion-list\">\n\t\t\t\t\t<div id=\"o-sip-trunk-para-genesys-compatvel-com-pureconnect-e-outras-verses\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"22\" aria-controls=\"elementor-tab-content-17822\"><span class=\"eael-advanced-accordion-icon-closed\"><svg aria-hidden=\"true\" class=\"fa-accordion-icon e-font-icon-svg e-fas-plus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span><span class=\"eael-advanced-accordion-icon-opened\"><svg aria-hidden=\"true\" class=\"fa-accordion-icon e-font-icon-svg e-fas-minus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span><h3 class=\"eael-accordion-tab-title\">O SIP Trunk para Genesys \u00e9 compat\u00edvel com PureConnect e outras vers\u00f5es?<\/h3><svg aria-hidden=\"true\" class=\"fa-toggle e-font-icon-svg e-fas-angle-right\" viewBox=\"0 0 256 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M224.3 273l-136 136c-9.4 9.4-24.6 9.4-33.9 0l-22.6-22.6c-9.4-9.4-9.4-24.6 0-33.9l96.4-96.4-96.4-96.4c-9.4-9.4-9.4-24.6 0-33.9L54.3 103c9.4-9.4 24.6-9.4 33.9 0l136 136c9.5 9.4 9.5 24.6.1 34z\"><\/path><\/svg><\/div><div id=\"elementor-tab-content-17822\" class=\"eael-accordion-content clearfix\" data-tab=\"22\" aria-labelledby=\"o-sip-trunk-para-genesys-compatvel-com-pureconnect-e-outras-verses\"><strong>Sim. A compatibilidade depende da vers\u00e3o, da arquitetura e do ciclo de suporte da plataforma. O projeto pode integrar ambientes PureConnect, Genesys Cloud e estruturas legadas ou h\u00edbridas, desde que cada configura\u00e7\u00e3o seja validada.<\/strong><br><br><strong>A VulcaNet analisa itens como SBC ou gateway, autentica\u00e7\u00e3o, codecs, DTMF, numera\u00e7\u00e3o, roteamento e seguran\u00e7a.<\/strong> Em seguida, realiza a homologa\u00e7\u00e3o para definir o escopo adequado e garantir que o SIP Trunk funcione de acordo com as caracter\u00edsticas do ambiente.<\/div>\n\t\t\t\t\t<\/div><div class=\"eael-accordion-list\">\n\t\t\t\t\t<div id=\"posso-usar-nmeros-0800-did-e-ramal-ddr-no-link-de-voz-para-genesys-cloud\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"23\" aria-controls=\"elementor-tab-content-17823\"><span class=\"eael-advanced-accordion-icon-closed\"><svg aria-hidden=\"true\" class=\"fa-accordion-icon e-font-icon-svg e-fas-plus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span><span class=\"eael-advanced-accordion-icon-opened\"><svg aria-hidden=\"true\" class=\"fa-accordion-icon e-font-icon-svg e-fas-minus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span><h3 class=\"eael-accordion-tab-title\">Posso usar n\u00fameros 0800, DID e Ramal DDR no Link de Voz para Genesys Cloud?<\/h3><svg aria-hidden=\"true\" class=\"fa-toggle e-font-icon-svg e-fas-angle-right\" viewBox=\"0 0 256 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M224.3 273l-136 136c-9.4 9.4-24.6 9.4-33.9 0l-22.6-22.6c-9.4-9.4-9.4-24.6 0-33.9l96.4-96.4-96.4-96.4c-9.4-9.4-9.4-24.6 0-33.9L54.3 103c9.4-9.4 24.6-9.4 33.9 0l136 136c9.5 9.4 9.5 24.6.1 34z\"><\/path><\/svg><\/div><div id=\"elementor-tab-content-17823\" class=\"eael-accordion-content clearfix\" data-tab=\"23\" aria-labelledby=\"posso-usar-nmeros-0800-did-e-ramal-ddr-no-link-de-voz-para-genesys-cloud\"><strong>Sim. O projeto pode incluir n\u00fameros 0800, DID e Ramal DDR, conforme a disponibilidade, a documenta\u00e7\u00e3o e as regras aplic\u00e1veis.<\/strong><br><br>Cada n\u00famero pode ser direcionado para uma unidade, marca, fila, URA ou fluxo criado no Genesys Architect. Tamb\u00e9m \u00e9 poss\u00edvel solicitar a portabilidade de n\u00fameros existentes ou ativar novos n\u00fameros para atender diferentes DDDs do Brasil.<br><br><strong>A VulcaNet verifica a disponibilidade, configura o roteamento e testa o recebimento das chamadas.<\/strong> As condi\u00e7\u00f5es de tarifa\u00e7\u00e3o, titularidade e portabilidade s\u00e3o registradas na proposta para deixar o escopo claro.<\/div>\n\t\t\t\t\t<\/div><div class=\"eael-accordion-list\">\n\t\t\t\t\t<div id=\"como-funcionam-redundncia-monitoramento-e-sla-em-uma-operadora-sip-para-genesys\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"24\" aria-controls=\"elementor-tab-content-17824\"><span class=\"eael-advanced-accordion-icon-closed\"><svg aria-hidden=\"true\" class=\"fa-accordion-icon e-font-icon-svg e-fas-plus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span><span class=\"eael-advanced-accordion-icon-opened\"><svg aria-hidden=\"true\" class=\"fa-accordion-icon e-font-icon-svg e-fas-minus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span><h3 class=\"eael-accordion-tab-title\">Como funcionam redund\u00e2ncia, monitoramento e SLA em uma Operadora SIP para Genesys?<\/h3><svg aria-hidden=\"true\" class=\"fa-toggle e-font-icon-svg e-fas-angle-right\" viewBox=\"0 0 256 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M224.3 273l-136 136c-9.4 9.4-24.6 9.4-33.9 0l-22.6-22.6c-9.4-9.4-9.4-24.6 0-33.9l96.4-96.4-96.4-96.4c-9.4-9.4-9.4-24.6 0-33.9L54.3 103c9.4-9.4 24.6-9.4 33.9 0l136 136c9.5 9.4 9.5 24.6.1 34z\"><\/path><\/svg><\/div><div id=\"elementor-tab-content-17824\" class=\"eael-accordion-content clearfix\" data-tab=\"24\" aria-labelledby=\"como-funcionam-redundncia-monitoramento-e-sla-em-uma-operadora-sip-para-genesys\"><strong>A redund\u00e2ncia deve ser desenhada conforme o impacto de uma indisponibilidade para o contact center.<\/strong><br><br>Em uma <strong>Operadora SIP para Genesys<\/strong>, o projeto pode combinar rotas prim\u00e1rias e alternativas, mais de um SBC, caminhos de conectividade ou uma segunda operadora, quando o risco justificar. Monitoramento, logs, traces SIP e testes de conting\u00eancia <strong>ajudam a localizar falhas e confirmar a comuta\u00e7\u00e3o planejada<\/strong>. O SLA precisa definir disponibilidade, atendimento, escalonamento e responsabilidades sem promessas gen\u00e9ricas.<br><br>A VulcaNet avalia a criticidade do <strong>SIP Trunk para Genesys<\/strong> e prop\u00f5e controles compat\u00edveis com a arquitetura, o or\u00e7amento e o n\u00edvel de continuidade requerido.<\/div>\n\t\t\t\t\t<\/div><div class=\"eael-accordion-list\">\n\t\t\t\t\t<div id=\"a-vulcanet-atende-integradores-que-precisam-oferecer-telefonia-para-projetos-genesys\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"25\" aria-controls=\"elementor-tab-content-17825\"><span class=\"eael-advanced-accordion-icon-closed\"><svg aria-hidden=\"true\" class=\"fa-accordion-icon e-font-icon-svg e-fas-plus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span><span class=\"eael-advanced-accordion-icon-opened\"><svg aria-hidden=\"true\" class=\"fa-accordion-icon e-font-icon-svg e-fas-minus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span><h3 class=\"eael-accordion-tab-title\">A VulcaNet atende integradores que precisam oferecer telefonia para projetos Genesys?<\/h3><svg aria-hidden=\"true\" class=\"fa-toggle e-font-icon-svg e-fas-angle-right\" viewBox=\"0 0 256 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M224.3 273l-136 136c-9.4 9.4-24.6 9.4-33.9 0l-22.6-22.6c-9.4-9.4-9.4-24.6 0-33.9l96.4-96.4-96.4-96.4c-9.4-9.4-9.4-24.6 0-33.9L54.3 103c9.4-9.4 24.6-9.4 33.9 0l136 136c9.5 9.4 9.5 24.6.1 34z\"><\/path><\/svg><\/div><div id=\"elementor-tab-content-17825\" class=\"eael-accordion-content clearfix\" data-tab=\"25\" aria-labelledby=\"a-vulcanet-atende-integradores-que-precisam-oferecer-telefonia-para-projetos-genesys\"><strong>Sim. A VulcaNet atende integradores que precisam incorporar telefonia brasileira a projetos Genesys de seus clientes.<\/strong><br><br>O <strong>SIP Trunk para Genesys<\/strong> pode ser estruturado com levantamento de arquitetura, canais, CPS, numera\u00e7\u00e3o, portabilidade, <strong>BYOC Cloud<\/strong> ou Premises, seguran\u00e7a e homologa\u00e7\u00e3o. Como <a href=\"https:\/\/vulcanet.com.br\/diferenciais\/operadora-de-telefonia-fixa-stfc-autorizada-pela-anatel\/\"><strong>operadora STFC autorizada pela Anatel<\/strong><\/a> e especialista em telefonia, conectividade e nuvem empresarial, a VulcaNet atua na interface entre integrador, rede, Genesys e PSTN.<br><br>O modelo comercial, as responsabilidades e o suporte s\u00e3o definidos conforme cada projeto; o formul\u00e1rio <strong>permite iniciar essa avalia\u00e7\u00e3o<\/strong>.<\/div>\n\t\t\t\t\t<\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/section>\n\t\t<section data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-e88e5a0 e-con-full sect-container sect-ref-estrat e-flex e-con e-parent\" data-id=\"e88e5a0\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;gradient&quot;}\">\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-0963277 e-con-full e-flex e-con e-child\" data-id=\"0963277\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-28719b2 toc-exclude elementor-widget elementor-widget-heading\" data-id=\"28719b2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">A VulcaNet <b>simplifica sua opera\u00e7\u00e3o com a SIP Trunk para Genesys<\/b>. <br> Contrate a hoje, com a VulcaNet<\/h3>\t\t\t\t<\/div>\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-d902c12 e-con-full e-flex e-con e-child\" data-id=\"d902c12\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4d39bec elementor-widget elementor-widget-button\" data-id=\"4d39bec\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"#vendas\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Quero Contratar<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-438bb57 elementor-widget elementor-widget-button\" data-id=\"438bb57\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"#canais\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Quero Revender<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>SIP Trunk integrado \u00e0 Genesys Cloud para realizar e receber chamadas, automatizar registros e organizar o hist\u00f3rico de atendimento. Link de Voz com Genesys Cloud para mais controle, produtividade e efici\u00eancia operacional. Fale com um especialista da VulcaNet e consiga a melhor integra\u00e7\u00e3o para sua opera\u00e7\u00e3o.<\/p>\n","protected":false},"author":17,"featured_media":20712,"parent":9887,"menu_order":0,"template":"","format":"standard","meta":{"_acf_changed":false,"_page_generator_pro_exclude":false,"_page_generator_pro_group":0,"_page_generator_pro_index":0,"footnotes":""},"solucoes_categorias":[550,561],"solucoes_tags":[583],"class_list":["post-20599","solucoes","type-solucoes","status-publish","format-standard","has-post-thumbnail","hentry","solucoes_categorias-sip-trunk","solucoes_categorias-pabx","solucoes_tags-integracion-de-sistemas"],"acf":[],"_links":{"self":[{"href":"https:\/\/vulcanet.com.br\/en\/wp-json\/wp\/v2\/solucoes\/20599","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/vulcanet.com.br\/en\/wp-json\/wp\/v2\/solucoes"}],"about":[{"href":"https:\/\/vulcanet.com.br\/en\/wp-json\/wp\/v2\/types\/solucoes"}],"author":[{"embeddable":true,"href":"https:\/\/vulcanet.com.br\/en\/wp-json\/wp\/v2\/users\/17"}],"version-history":[{"count":10,"href":"https:\/\/vulcanet.com.br\/en\/wp-json\/wp\/v2\/solucoes\/20599\/revisions"}],"predecessor-version":[{"id":21592,"href":"https:\/\/vulcanet.com.br\/en\/wp-json\/wp\/v2\/solucoes\/20599\/revisions\/21592"}],"up":[{"embeddable":true,"href":"https:\/\/vulcanet.com.br\/en\/wp-json\/wp\/v2\/solucoes\/9887"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/vulcanet.com.br\/en\/wp-json\/wp\/v2\/media\/20712"}],"wp:attachment":[{"href":"https:\/\/vulcanet.com.br\/en\/wp-json\/wp\/v2\/media?parent=20599"}],"wp:term":[{"taxonomy":"solucoes_categorias","embeddable":true,"href":"https:\/\/vulcanet.com.br\/en\/wp-json\/wp\/v2\/solucoes_categorias?post=20599"},{"taxonomy":"solucoes_tags","embeddable":true,"href":"https:\/\/vulcanet.com.br\/en\/wp-json\/wp\/v2\/solucoes_tags?post=20599"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}