{"id":20529,"date":"2026-09-15T17:27:32","date_gmt":"2026-09-15T20:27:32","guid":{"rendered":"https:\/\/vulcanet.com.br\/?post_type=solucoes&#038;p=20529"},"modified":"2026-10-02T18:52:51","modified_gmt":"2026-10-02T21:52:51","slug":"salesforce","status":"publish","type":"solucoes","link":"https:\/\/vulcanet.com.br\/en\/solutions\/telefonia\/crm\/salesforce\/","title":{"rendered":"Telefonia para Salesforce"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"20529\" class=\"elementor elementor-20529\" data-elementor-post-type=\"solucoes\">\n\t\t\t\t<section data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-208dd0e7 e-con-full sect-container sect-ref-estrat e-flex e-con e-parent\" data-id=\"208dd0e7\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;gradient&quot;}\">\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-657dd0d e-con-full e-flex e-con e-child\" data-id=\"657dd0d\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-77179f8d toc-exclude elementor-widget elementor-widget-heading\" data-id=\"77179f8d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">A VulcaNet \u00e9 <strong>vision\u00e1ria<\/strong>, molda o futuro.<\/h3>\t\t\t\t<\/div>\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-9315b43 e-con-full e-flex e-con e-child\" data-id=\"9315b43\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-416e2d6a elementor-widget elementor-widget-button\" data-id=\"416e2d6a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"#vendas\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Agendar Demonstra\u00e7\u00e3o<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-66cdd8b3 elementor-widget elementor-widget-button\" data-id=\"66cdd8b3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"#canais\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Ver Vantagens para Revenda<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/section>\n\t\t<section data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-7a957160 e-con-full sect-container sect-container-a e-flex e-con e-parent\" data-id=\"7a957160\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-b8a381a sect-content e-flex e-con-boxed e-con e-child\" data-id=\"b8a381a\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-2d7c06d1 e-con-full e-flex e-con e-child\" data-id=\"2d7c06d1\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-6722aaca elementor-widget elementor-widget-image\" data-id=\"6722aaca\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"768\" height=\"512\" src=\"https:\/\/vulcanet.com.br\/wp-content\/uploads\/2026\/09\/telefonia-para-salesforce-1-o-que-e-telefonia-para-salesforce-para-empresas-vulcanet-0.webp\" class=\"attachment-full size-full wp-image-20879\" alt=\"Profissional usando Telefonia para Salesforce integrada ao CRM\" srcset=\"https:\/\/vulcanet.com.br\/wp-content\/uploads\/2026\/09\/telefonia-para-salesforce-1-o-que-e-telefonia-para-salesforce-para-empresas-vulcanet-0.webp 768w, https:\/\/vulcanet.com.br\/wp-content\/uploads\/2026\/09\/telefonia-para-salesforce-1-o-que-e-telefonia-para-salesforce-para-empresas-vulcanet-0-300x200.webp 300w\" sizes=\"(max-width: 768px) 100vw, 768px\" title=\"\">\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-76997efb e-con-full e-flex e-con e-child\" data-id=\"76997efb\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-7f8da627 elementor-widget elementor-widget-heading\" data-id=\"7f8da627\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">O que \u00e9 Telefonia para Salesforce para empresas?\n<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3787ea20 elementor-widget elementor-widget-text-editor\" data-id=\"3787ea20\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>A <strong>Telefonia para<\/strong> <a href=\"https:\/\/www.salesforce.com\/crm\/\" target=\"_blank\" rel=\"noopener\"><strong>Salesforce<\/strong><\/a> <strong>\u00e9 a conex\u00e3o entre o CRM<\/strong> \u00e9 uma <strong>plataforma de voz que centraliza conversas e dados comerciais<\/strong>.<\/p><p>A equipe pode <strong>fazer e receber chamadas, identificar clientes e salvar o hist\u00f3rico sem abandonar o ambiente de trabalho<\/strong>. Com o <a href=\"https:\/\/vulcanet.com.br\/solucoes\/telefonia\/integracao-cti\/\"><strong>CTI para Salesforce<\/strong><\/a>, cada chamada pode ser relacionada a <strong>leads, contatos, contas, oportunidades ou casos<\/strong>. Esse fluxo atende <strong>vendas, atendimento, cobran\u00e7a e p\u00f3s-venda<\/strong>, oferecendo contexto para conduzir cada intera\u00e7\u00e3o.<\/p><p>Esse trabalho \u00e9 conduzido pela <strong>VulcaNet<\/strong>, que avalia a opera\u00e7\u00e3o, integra a <strong>telefonia em nuvem<\/strong> e configura os registros necess\u00e1rios no CRM. Sua empresa <strong>reduz tarefas dispersas e transforma conversas telef\u00f4nicas em informa\u00e7\u00f5es \u00fateis para decis\u00f5es e relacionamentos<\/strong>.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-2c0cc2d7 e-con-full e-flex e-con e-child\" data-id=\"2c0cc2d7\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-45df3225 elementor-widget elementor-widget-button\" data-id=\"45df3225\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"#vendas\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Contratar Telefonia Integrada<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-674f3ffb elementor-widget elementor-widget-button\" data-id=\"674f3ffb\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"#canais\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Revender Telefonia Integrada<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/section>\n\t\t<section data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-1ec58bb1 e-con-full sect-container sect-container-b e-flex e-con e-parent\" data-id=\"1ec58bb1\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-4807a342 sect-content e-flex e-con-boxed e-con e-child\" data-id=\"4807a342\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-3a15d90e e-con-full e-flex e-con e-child\" data-id=\"3a15d90e\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-58981ed1 elementor-widget elementor-widget-image\" data-id=\"58981ed1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"768\" height=\"512\" src=\"https:\/\/vulcanet.com.br\/wp-content\/uploads\/2026\/09\/telefonia-para-salesforce-2-integracao-de-chamadas-com-salesforce-ou-telefonia-tradicional-qual-e-a-diferenca-vulcanet-0.webp\" class=\"attachment-full size-full wp-image-20880\" alt=\"Integra\u00e7\u00e3o de Chamadas com Salesforce comparada \u00e0 telefonia tradicional\" srcset=\"https:\/\/vulcanet.com.br\/wp-content\/uploads\/2026\/09\/telefonia-para-salesforce-2-integracao-de-chamadas-com-salesforce-ou-telefonia-tradicional-qual-e-a-diferenca-vulcanet-0.webp 768w, https:\/\/vulcanet.com.br\/wp-content\/uploads\/2026\/09\/telefonia-para-salesforce-2-integracao-de-chamadas-com-salesforce-ou-telefonia-tradicional-qual-e-a-diferenca-vulcanet-0-300x200.webp 300w\" sizes=\"(max-width: 768px) 100vw, 768px\" title=\"\">\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-556c8ebb e-con-full e-flex e-con e-child\" data-id=\"556c8ebb\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-1e2a5c6f elementor-widget elementor-widget-heading\" data-id=\"1e2a5c6f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Integra\u00e7\u00e3o de Chamadas com Salesforce ou telefonia tradicional: qual \u00e9 a diferen\u00e7a?\n<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e753804 elementor-widget elementor-widget-text-editor\" data-id=\"e753804\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>A <strong>Integra\u00e7\u00e3o de Chamadas com Salesforce reduz etapas operacionais<\/strong> que tornam a telefonia tradicional lenta e dependente de registros manuais.<\/p><p>Sem integra\u00e7\u00e3o, profissionais alternam entre telefone, planilhas e CRM para encontrar informa\u00e7\u00f5es e documentar cada contato. Com um <a href=\"https:\/\/vulcanet.com.br\/solucoes\/telefonia\/pabx-virtual\/\"><strong>PABX integrado ao Salesforce<\/strong><\/a>, os <strong>dados do cliente acompanham a conversa no mesmo fluxo de trabalho<\/strong>. <strong>Chamadas, resultados e pr\u00f3ximos passos ficam associados ao cadastro<\/strong>, facilitando o acompanhamento por <strong>vendas e atendimento<\/strong>.<\/p><p>Para evitar lacunas nesse processo, a <strong>VulcaNet configura a conex\u00e3o e testa o registro das intera\u00e7\u00f5es<\/strong> conforme a opera\u00e7\u00e3o. <strong>Ganhe um hist\u00f3rico mais consistente<\/strong> e aproveite <strong>cada chamada como fonte confi\u00e1vel para a\u00e7\u00f5es comerciais<\/strong>.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-6dc444d4 e-con-full e-flex e-con e-child\" data-id=\"6dc444d4\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-7563e40a elementor-widget elementor-widget-button\" data-id=\"7563e40a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"#vendas\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Ver Vantagens com Vendas<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-19a25291 elementor-widget elementor-widget-button\" data-id=\"19a25291\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"#canais\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Ver Vantagens com Parcerias<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/section>\n\t\t<section data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-4a513a9a e-con-full sect-container sect-container-a e-flex e-con e-parent\" data-id=\"4a513a9a\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-35222e32 sect-content e-flex e-con-boxed e-con e-child\" data-id=\"35222e32\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-4a035124 e-con-full e-flex e-con e-child\" data-id=\"4a035124\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-49a82e14 elementor-widget elementor-widget-image\" data-id=\"49a82e14\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"768\" height=\"512\" src=\"https:\/\/vulcanet.com.br\/wp-content\/uploads\/2026\/09\/telefonia-para-salesforce-3-como-a-telefonia-para-salesforce-funciona-no-dia-a-dia-vulcanet-0.webp\" class=\"attachment-full size-full wp-image-20881\" alt=\"Telefonia para Salesforce iniciando chamada pelo cadastro do cliente\" srcset=\"https:\/\/vulcanet.com.br\/wp-content\/uploads\/2026\/09\/telefonia-para-salesforce-3-como-a-telefonia-para-salesforce-funciona-no-dia-a-dia-vulcanet-0.webp 768w, https:\/\/vulcanet.com.br\/wp-content\/uploads\/2026\/09\/telefonia-para-salesforce-3-como-a-telefonia-para-salesforce-funciona-no-dia-a-dia-vulcanet-0-300x200.webp 300w\" sizes=\"(max-width: 768px) 100vw, 768px\" title=\"\">\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-27e28fc3 e-con-full e-flex e-con e-child\" data-id=\"27e28fc3\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-3b96e431 elementor-widget elementor-widget-heading\" data-id=\"3b96e431\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Como a Telefonia para Salesforce funciona no dia a dia?<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-516e9c32 elementor-widget elementor-widget-text-editor\" data-id=\"516e9c32\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p><strong>Telefonia para Salesforce<\/strong> permite <strong>iniciar e atender chamadas no CRM<\/strong>, <strong>diminuindo o tempo<\/strong> gasto com digita\u00e7\u00e3o e busca de cadastros.<\/p><p>No <strong>click-to-call no Salesforce<\/strong>, o usu\u00e1rio seleciona um n\u00famero de <strong>lead, contato, conta ou oportunidade<\/strong> para chamar. Quando uma chamada chega, o sistema pesquisa o telefone e pode <strong>abrir automaticamente o registro correspondente<\/strong>. Ap\u00f3s a conversa, <strong>dura\u00e7\u00e3o, resultado, notas e pr\u00f3ximos passos s\u00e3o salvos<\/strong> conforme as regras definidas.<\/p><p>A <strong>VulcaNet configura esse percurso, valida os cen\u00e1rios de entrada e sa\u00edda e ajusta os campos necess\u00e1rios<\/strong>. Dessa forma, a equipe trabalha com <strong>mais agilidade<\/strong> e mant\u00e9m o <strong>hist\u00f3rico atualizado<\/strong> ao longo da rotina.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-767c892e e-con-full e-flex e-con e-child\" data-id=\"767c892e\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-28ec20dc elementor-widget elementor-widget-button\" data-id=\"28ec20dc\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"#vendas\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Solicitar Chamadas Integradas<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-76be1104 elementor-widget elementor-widget-button\" data-id=\"76be1104\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"#canais\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Oferecer Chamadas Integradas<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/section>\n\t\t<section data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-4f1905b1 e-con-full sect-container sect-container-b e-flex e-con e-parent\" data-id=\"4f1905b1\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-fda3669 sect-content e-flex e-con-boxed e-con e-child\" data-id=\"fda3669\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-1faefd72 e-con-full e-flex e-con e-child\" data-id=\"1faefd72\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-7c8e8d14 elementor-widget elementor-widget-image\" data-id=\"7c8e8d14\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"768\" height=\"512\" src=\"https:\/\/vulcanet.com.br\/wp-content\/uploads\/2026\/09\/telefonia-para-salesforce-4-como-funciona-tecnicamente-a-integracao-de-chamadas-com-salesforce-vulcanet-0.webp\" class=\"attachment-full size-full wp-image-20882\" alt=\"Arquitetura da Integra\u00e7\u00e3o de Chamadas com Salesforce em camadas\" srcset=\"https:\/\/vulcanet.com.br\/wp-content\/uploads\/2026\/09\/telefonia-para-salesforce-4-como-funciona-tecnicamente-a-integracao-de-chamadas-com-salesforce-vulcanet-0.webp 768w, https:\/\/vulcanet.com.br\/wp-content\/uploads\/2026\/09\/telefonia-para-salesforce-4-como-funciona-tecnicamente-a-integracao-de-chamadas-com-salesforce-vulcanet-0-300x200.webp 300w\" sizes=\"(max-width: 768px) 100vw, 768px\" title=\"\">\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-13600fa9 e-con-full e-flex e-con e-child\" data-id=\"13600fa9\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-5549e20c elementor-widget elementor-widget-heading\" data-id=\"5549e20c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Como funciona tecnicamente a Integra\u00e7\u00e3o de Chamadas com Salesforce?\n<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-38487b55 elementor-widget elementor-widget-text-editor\" data-id=\"38487b55\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>A <strong>Integra\u00e7\u00e3o de Chamadas com Salesforce<\/strong> conecta a infraestrutura telef\u00f4nica ao CRM por camadas que preservam <strong>controle, rastreabilidade e flexibilidade<\/strong>.<\/p><p>A telefonia re\u00fane <strong>n\u00fameros<\/strong>, <strong>portabilidade<\/strong>, <a href=\"https:\/\/vulcanet.com.br\/solucoes\/telefonia\/sip-trunk-na-nuvem\/\"><strong>SIP<\/strong><\/a>, <a href=\"https:\/\/vulcanet.com.br\/solucoes\/telefonia\/pabx-virtual\/\"><strong>PABX em Nuvem<\/strong><\/a>, <strong>filas<\/strong>, <a href=\"https:\/\/vulcanet.com.br\/solucoes\/telefonia\/ura\/\"><strong>URA<\/strong><\/a> e <strong>acesso \u00e0 rede p\u00fablica de telefonia (PTSN)<\/strong>. <strong>Salesforce Voice<\/strong>, <a href=\"https:\/\/vulcanet.com.br\/solucoes\/telefonia\/integracao-cti\/\"><strong>CTI<\/strong><\/a>, <a href=\"https:\/\/vulcanet.com.br\/solucoes\/telefonia\/api-de-voz\/\"><strong>APIs<\/strong><\/a>, <strong>webhooks<\/strong> ou <strong>middleware transportam comandos<\/strong> e eventos entre os dois ambientes. Os registros podem ficar em <strong>Task, VoiceCall ou objetos personalizados<\/strong>, conforme licen\u00e7as e requisitos de gest\u00e3o.<\/p><p>Essa arquitetura viabiliza uma <strong>integra\u00e7\u00e3o de telefonia Salesforce com Apex<\/strong>, al\u00e9m de <strong>automa\u00e7\u00f5es com Flow e consultas SOQL<\/strong>. Essa etapa conta com a atua\u00e7\u00e3o da <strong>VulcaNet<\/strong>, que desenha, integra e testa essas camadas para entregar uma <strong>opera\u00e7\u00e3o coerente com o processo de cada empresa<\/strong>.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-7ae8000a e-con-full e-flex e-con e-child\" data-id=\"7ae8000a\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-78486926 elementor-widget elementor-widget-button\" data-id=\"78486926\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"#vendas\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Reuni\u00e3o com Vendas<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-bdb679d elementor-widget elementor-widget-button\" data-id=\"bdb679d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"#canais\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Reuni\u00e3o com Parcerias<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/section>\n\t\t<section data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-57a82cc2 e-con-full sect-container sect-ref-estrat e-flex e-con e-parent\" data-id=\"57a82cc2\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;gradient&quot;}\">\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-3d695fd2 e-con-full e-flex e-con e-child\" data-id=\"3d695fd2\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-3844aa16 toc-exclude elementor-widget elementor-widget-heading\" data-id=\"3844aa16\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">A VulcaNet \u00e9 <strong>revolucion\u00e1ria<\/strong>, transforma as comunica\u00e7\u00f5es.<\/h3>\t\t\t\t<\/div>\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-38912dba e-con-full e-flex e-con e-child\" data-id=\"38912dba\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-11d6fc01 elementor-widget elementor-widget-button\" data-id=\"11d6fc01\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"#vendas\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Agendar Demonstra\u00e7\u00e3o<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6ac17c5e elementor-widget elementor-widget-button\" data-id=\"6ac17c5e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"#canais\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Ver Vantagens para Revenda<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/section>\n\t\t<section data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-3741b603 e-con-full sect-container sect-container-a e-flex e-con e-parent\" data-id=\"3741b603\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-3afed6ad sect-content e-flex e-con-boxed e-con e-child\" data-id=\"3afed6ad\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-1f4889b0 e-con-full e-flex e-con e-child\" data-id=\"1f4889b0\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-6516a40b elementor-widget elementor-widget-image\" data-id=\"6516a40b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"768\" height=\"512\" src=\"https:\/\/vulcanet.com.br\/wp-content\/uploads\/2026\/09\/telefonia-para-salesforce-5-telefonia-para-salesforce-centraliza-voz-e-crm-em-um-so-ambiente-vulcanet-0.webp\" class=\"attachment-full size-full wp-image-20883\" alt=\"Telefonia para Salesforce centralizando voz e CRM para equipe comercial\" srcset=\"https:\/\/vulcanet.com.br\/wp-content\/uploads\/2026\/09\/telefonia-para-salesforce-5-telefonia-para-salesforce-centraliza-voz-e-crm-em-um-so-ambiente-vulcanet-0.webp 768w, https:\/\/vulcanet.com.br\/wp-content\/uploads\/2026\/09\/telefonia-para-salesforce-5-telefonia-para-salesforce-centraliza-voz-e-crm-em-um-so-ambiente-vulcanet-0-300x200.webp 300w\" sizes=\"(max-width: 768px) 100vw, 768px\" title=\"\">\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-5645ca1a e-con-full e-flex e-con e-child\" data-id=\"5645ca1a\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-3091229a elementor-widget elementor-widget-heading\" data-id=\"3091229a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Telefonia para Salesforce centraliza voz e CRM em um s\u00f3 ambiente\n<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-28cd21e1 elementor-widget elementor-widget-text-editor\" data-id=\"28cd21e1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p><strong>Telefonia para Salesforce<\/strong> concentra <strong>chamadas e informa\u00e7\u00f5es do cliente<\/strong>, permitindo que a equipe produza mais sem alternar entre diferentes ferramentas.<\/p><p>A <strong>voz integrada ao Sales Cloud<\/strong> mant\u00e9m <strong>oportunidades, atividades e conversas conectadas durante toda a jornada comercial<\/strong>. Assim, vendedores e atendentes consultam cadastros, recebem chamadas e registram resultados dentro do mesmo ambiente operacional. Com <strong>menos troca de telas<\/strong>, o <strong>profissional preserva a aten\u00e7\u00e3o no cliente<\/strong> e <strong>reduz esquecimentos ap\u00f3s a chamada<\/strong>.<\/p><p>\u00c9 por isso que a <strong>VulcaNet integra os recursos telef\u00f4nicos ao fluxo existente e configura a interface para cada perfil profissional<\/strong>. Essa centraliza\u00e7\u00e3o ajuda sua equipe a usar o CRM e oferece um <strong>hist\u00f3rico padronizado para acompanhamento e continuidade<\/strong>.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-69d1993b e-con-full e-flex e-con e-child\" data-id=\"69d1993b\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-1ab5e8ea elementor-widget elementor-widget-button\" data-id=\"1ab5e8ea\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"#vendas\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Contratar Voz para CRM<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-15b5db4e elementor-widget elementor-widget-button\" data-id=\"15b5db4e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"#canais\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Revender Voz para CRM<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/section>\n\t\t<section data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-590a5992 e-con-full sect-container sect-container-b e-flex e-con e-parent\" data-id=\"590a5992\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-122c490b sect-content e-flex e-con-boxed e-con e-child\" data-id=\"122c490b\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-221279cf e-con-full e-flex e-con e-child\" data-id=\"221279cf\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-70c68285 elementor-widget elementor-widget-image\" data-id=\"70c68285\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"768\" height=\"512\" src=\"https:\/\/vulcanet.com.br\/wp-content\/uploads\/2026\/09\/telefonia-para-salesforce-6-integracao-de-chamadas-com-salesforce-reduz-trabalho-manual-e-melhora-os-dados-vulcanet-0.webp\" class=\"attachment-full size-full wp-image-20884\" alt=\"Integra\u00e7\u00e3o de Chamadas com Salesforce automatizando registros no CRM\" srcset=\"https:\/\/vulcanet.com.br\/wp-content\/uploads\/2026\/09\/telefonia-para-salesforce-6-integracao-de-chamadas-com-salesforce-reduz-trabalho-manual-e-melhora-os-dados-vulcanet-0.webp 768w, https:\/\/vulcanet.com.br\/wp-content\/uploads\/2026\/09\/telefonia-para-salesforce-6-integracao-de-chamadas-com-salesforce-reduz-trabalho-manual-e-melhora-os-dados-vulcanet-0-300x200.webp 300w\" sizes=\"(max-width: 768px) 100vw, 768px\" title=\"\">\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-164d554d e-con-full e-flex e-con e-child\" data-id=\"164d554d\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-13ecebf3 elementor-widget elementor-widget-heading\" data-id=\"13ecebf3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Integra\u00e7\u00e3o de Chamadas com Salesforce reduz trabalho manual e melhora os dados\n<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2517fb27 elementor-widget elementor-widget-text-editor\" data-id=\"2517fb27\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>A <strong>Integra\u00e7\u00e3o de Chamadas com Salesforce automatiza registros<\/strong> repetitivos e <strong>melhora a qualidade dos dados usados pelo processo comercial<\/strong>.<\/p><p>Com a automa\u00e7\u00e3o, <strong>chamadas realizadas, atendidas ou perdidas podem gerar atividades com hor\u00e1rio, dura\u00e7\u00e3o, origem, destino e resultado<\/strong>. A <strong>integra\u00e7\u00e3o no Salesforce com Flow<\/strong> tamb\u00e9m pode criar retornos, atualizar status ou encaminhar pend\u00eancias. Como cada a\u00e7\u00e3o faz parte do evento telef\u00f4nico, a equipe <strong>depende menos de anota\u00e7\u00f5es manuais ap\u00f3s a conversa<\/strong>.<\/p><p>A partir dessas defini\u00e7\u00f5es, a <strong>VulcaNet mapeia as regras, configura os gatilhos adequados e testa o comportamento antes da implanta\u00e7\u00e3o<\/strong>. Com <strong>dados mais completos<\/strong>, gestores acompanham contatos e oportunidades com <strong>menor risco de perder informa\u00e7\u00f5es importantes<\/strong>.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-5d7688a1 e-con-full e-flex e-con e-child\" data-id=\"5d7688a1\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-42e79ce9 elementor-widget elementor-widget-button\" data-id=\"42e79ce9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"#vendas\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Falar com Vendas<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-285e72cd elementor-widget elementor-widget-button\" data-id=\"285e72cd\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"#canais\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Falar com Parcerias<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/section>\n\t\t<section data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-350e9007 e-con-full sect-container sect-container-a e-flex e-con e-parent\" data-id=\"350e9007\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-2302f629 sect-content e-flex e-con-boxed e-con e-child\" data-id=\"2302f629\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-3afee938 e-con-full e-flex e-con e-child\" data-id=\"3afee938\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-3afbc02d elementor-widget elementor-widget-image\" data-id=\"3afbc02d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"768\" height=\"512\" src=\"https:\/\/vulcanet.com.br\/wp-content\/uploads\/2026\/09\/telefonia-para-salesforce-7-registro-de-chamadas-no-salesforce-preserva-o-contexto-de-cada-cliente-vulcanet-0.webp\" class=\"attachment-full size-full wp-image-20885\" alt=\"Registro de Chamadas no Salesforce exibindo o contexto do cliente\" srcset=\"https:\/\/vulcanet.com.br\/wp-content\/uploads\/2026\/09\/telefonia-para-salesforce-7-registro-de-chamadas-no-salesforce-preserva-o-contexto-de-cada-cliente-vulcanet-0.webp 768w, https:\/\/vulcanet.com.br\/wp-content\/uploads\/2026\/09\/telefonia-para-salesforce-7-registro-de-chamadas-no-salesforce-preserva-o-contexto-de-cada-cliente-vulcanet-0-300x200.webp 300w\" sizes=\"(max-width: 768px) 100vw, 768px\" title=\"\">\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-6138af25 e-con-full e-flex e-con e-child\" data-id=\"6138af25\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-5e4ed6be elementor-widget elementor-widget-heading\" data-id=\"5e4ed6be\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Registro de Chamadas no Salesforce preserva o contexto de cada cliente\n<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ac2af83 elementor-widget elementor-widget-text-editor\" data-id=\"ac2af83\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>O <strong>Registro de Chamadas no Salesforce preserva informa\u00e7\u00f5es essenciais<\/strong> para que cada novo contato <strong>continue de onde a conversa anterior terminou<\/strong>.<\/p><p>Com a <strong>Telefonia para Salesforce<\/strong>, o <strong>screen pop pesquisa o n\u00famero recebido e apresenta o cadastro relacionado<\/strong>. O atendente pode consultar <strong>hist\u00f3rico, oportunidades, casos, compromissos e pend\u00eancias<\/strong> antes de conduzir os pr\u00f3ximos passos. <strong>Reduza perguntas repetidas<\/strong> e <strong>ajude a manter uma abordagem coerente<\/strong> entre diferentes profissionais e canais.<\/p><p>Esse processo <a href=\"https:\/\/vulcanet.com.br\/diferenciais\/atendimento-personalizado-e-suporte-especializado\/\"><strong>recebe o suporte da VulcaNet<\/strong><\/a>, que configura as <strong>regras de identifica\u00e7\u00e3o<\/strong> e testa a abertura dos registros conforme os objetos utilizados. Assim, <strong>vendas e atendimento respondem com mais agilidade<\/strong>, enquanto o cliente percebe <strong>maior continuidade no relacionamento<\/strong>.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-55426cd8 e-con-full e-flex e-con e-child\" data-id=\"55426cd8\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-646d1139 elementor-widget elementor-widget-button\" data-id=\"646d1139\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"#vendas\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Falar com Vendas<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-71f58fa elementor-widget elementor-widget-button\" data-id=\"71f58fa\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"#canais\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Falar com Parcerias<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/section>\n\t\t<section data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-7b50209d e-con-full sect-container sect-container-b e-flex e-con e-parent\" data-id=\"7b50209d\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-2cb86c33 sect-content e-flex e-con-boxed e-con e-child\" data-id=\"2cb86c33\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-2d8b794a e-con-full e-flex e-con e-child\" data-id=\"2d8b794a\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-25da0563 elementor-widget elementor-widget-image\" data-id=\"25da0563\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"768\" height=\"512\" src=\"https:\/\/vulcanet.com.br\/wp-content\/uploads\/2026\/09\/telefonia-para-salesforce-8-voz-integrada-ao-sales-cloud-transforma-ligacoes-em-inteligencia-de-gestao-vulcanet-0.webp\" class=\"attachment-full size-full wp-image-20886\" alt=\"Voz Integrada ao Sales Cloud apoiando an\u00e1lise de chamadas e gest\u00e3o\" srcset=\"https:\/\/vulcanet.com.br\/wp-content\/uploads\/2026\/09\/telefonia-para-salesforce-8-voz-integrada-ao-sales-cloud-transforma-ligacoes-em-inteligencia-de-gestao-vulcanet-0.webp 768w, https:\/\/vulcanet.com.br\/wp-content\/uploads\/2026\/09\/telefonia-para-salesforce-8-voz-integrada-ao-sales-cloud-transforma-ligacoes-em-inteligencia-de-gestao-vulcanet-0-300x200.webp 300w\" sizes=\"(max-width: 768px) 100vw, 768px\" title=\"\">\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-83894d5 e-con-full e-flex e-con e-child\" data-id=\"83894d5\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-1f2e2273 elementor-widget elementor-widget-heading\" data-id=\"1f2e2273\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Voz Integrada ao Sales Cloud transforma chamadas em intelig\u00eancia de gest\u00e3o\n<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-52aef227 elementor-widget elementor-widget-text-editor\" data-id=\"52aef227\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>A <strong>Voz Integrada ao Sales Cloud transforma atividades telef\u00f4nicas<\/strong> em <strong>indicadores que apoiam decis\u00f5es comerciais e melhorias operacionais<\/strong>.<\/p><p>Relat\u00f3rios podem consolidar <strong>volume, dura\u00e7\u00e3o, resultados, chamadas perdidas e produtividade por equipe ou per\u00edodo<\/strong>. Quando contratados, recursos de <strong>grava\u00e7\u00e3o, transcri\u00e7\u00e3o e resumo<\/strong> ampliam a base dispon\u00edvel para avalia\u00e7\u00f5es de qualidade. A <strong>Telefonia para Salesforce<\/strong> tamb\u00e9m permite relacionar esses dados ao <strong>pipeline, \u00e0s oportunidades e aos pr\u00f3ximos passos<\/strong>.<\/p><p>Nessa etapa, a <strong>VulcaNet define o modelo de registro e configura consultas e pain\u00e9is compat\u00edveis com as necessidades dos gestores<\/strong>. Com uma <strong>vis\u00e3o mensur\u00e1vel das conversas<\/strong>, sua empresa orienta treinamentos e ajusta processos com maior fundamento.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-48074b59 e-con-full e-flex e-con e-child\" data-id=\"48074b59\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-d0a01d6 elementor-widget elementor-widget-button\" data-id=\"d0a01d6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"#vendas\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Solicitar Intelig\u00eancia de Voz<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-70f8c4ce elementor-widget elementor-widget-button\" data-id=\"70f8c4ce\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"#canais\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Oferecer Intelig\u00eancia de Voz<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/section>\n\t\t<section data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-69b8b57f e-con-full sect-container sect-container-a e-flex e-con e-parent\" data-id=\"69b8b57f\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-6c8f2846 sect-content e-flex e-con-boxed e-con e-child\" data-id=\"6c8f2846\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-4572c534 e-con-full e-flex e-con e-child\" data-id=\"4572c534\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-53b6c39f elementor-widget elementor-widget-image\" data-id=\"53b6c39f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"768\" height=\"512\" src=\"https:\/\/vulcanet.com.br\/wp-content\/uploads\/2026\/09\/telefonia-para-salesforce-9-telefonia-ip-com-salesforce-portabilidade-e-numeros-em-qualquer-ddd-do-brasil-vulcanet-0.webp\" class=\"attachment-full size-full wp-image-20887\" alt=\"Telefonia IP com Salesforce conectada a n\u00fameros e DDDs do Brasil\" srcset=\"https:\/\/vulcanet.com.br\/wp-content\/uploads\/2026\/09\/telefonia-para-salesforce-9-telefonia-ip-com-salesforce-portabilidade-e-numeros-em-qualquer-ddd-do-brasil-vulcanet-0.webp 768w, https:\/\/vulcanet.com.br\/wp-content\/uploads\/2026\/09\/telefonia-para-salesforce-9-telefonia-ip-com-salesforce-portabilidade-e-numeros-em-qualquer-ddd-do-brasil-vulcanet-0-300x200.webp 300w\" sizes=\"(max-width: 768px) 100vw, 768px\" title=\"\">\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-6246cc24 e-con-full e-flex e-con e-child\" data-id=\"6246cc24\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-14c3b4fe elementor-widget elementor-widget-heading\" data-id=\"14c3b4fe\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Telefonia IP com Salesforce, portabilidade e n\u00fameros em qualquer DDD do Brasil\n<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5a8423f2 elementor-widget elementor-widget-text-editor\" data-id=\"5a8423f2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>A <strong>Telefonia IP com Salesforce<\/strong> conecta <strong>chamadas, n\u00fameros corporativos e dados do CRM em uma mesma opera\u00e7\u00e3o<\/strong>, facilitando o atendimento e ampliando a <strong>presen\u00e7a da empresa em todo o Brasil<\/strong>.<\/p><p>Com a <strong>Telefonia para Salesforce<\/strong>, sua empresa pode solicitar a <strong>portabilidade dos n\u00fameros atuais<\/strong> ou ativar <a href=\"https:\/\/vulcanet.com.br\/diferenciais\/area-de-cobertura-e-atuacao\/\"><strong>novas numera\u00e7\u00f5es em todas as 5.571 cidades e nos 67 DDDs do Brasil<\/strong><\/a>. ara opera\u00e7\u00f5es com alto volume de chamadas, o projeto tamb\u00e9m pode considerar <strong>recursos de autentica\u00e7\u00e3o de chamadas, gest\u00e3o da reputa\u00e7\u00e3o dos n\u00fameros e adequa\u00e7\u00e3o \u00e0s regras aplic\u00e1veis ao tr\u00e1fego telef\u00f4nico<\/strong>.<\/p><p>A <strong>VulcaNet avalia cobertura, documenta\u00e7\u00e3o, volume de chamadas e requisitos regulat\u00f3rios antes da implanta\u00e7\u00e3o<\/strong>. <strong>Organize e expanda sua presen\u00e7a telef\u00f4nica nacional<\/strong>, mantendo as <strong>chamadas integradas ao Salesforce<\/strong> em uma <strong>infraestrutura preparada para as necessidades da opera\u00e7\u00e3o<\/strong>.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-53645db1 e-con-full e-flex e-con e-child\" data-id=\"53645db1\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-5695678b elementor-widget elementor-widget-button\" data-id=\"5695678b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"#vendas\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Contratar em qualquer DDD<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-15170c93 elementor-widget elementor-widget-button\" data-id=\"15170c93\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"#canais\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Revender em qualquer DDD<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/section>\n\t\t<section data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-258267b7 e-con-full sect-container sect-container-b e-flex e-con e-parent\" data-id=\"258267b7\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-7f811302 sect-content e-flex e-con-boxed e-con e-child\" data-id=\"7f811302\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-2c6e268e e-con-full e-flex e-con e-child\" data-id=\"2c6e268e\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-15f9fbca elementor-widget elementor-widget-image\" data-id=\"15f9fbca\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"768\" height=\"512\" src=\"https:\/\/vulcanet.com.br\/wp-content\/uploads\/2026\/09\/telefonia-para-salesforce-10-pabx-integrado-ao-salesforce-acompanha-o-crescimento-da-operacao-vulcanet-0.webp\" class=\"attachment-full size-full wp-image-20888\" alt=\"PABX Integrado ao Salesforce conectando equipes presenciais e remotas\" srcset=\"https:\/\/vulcanet.com.br\/wp-content\/uploads\/2026\/09\/telefonia-para-salesforce-10-pabx-integrado-ao-salesforce-acompanha-o-crescimento-da-operacao-vulcanet-0.webp 768w, https:\/\/vulcanet.com.br\/wp-content\/uploads\/2026\/09\/telefonia-para-salesforce-10-pabx-integrado-ao-salesforce-acompanha-o-crescimento-da-operacao-vulcanet-0-300x200.webp 300w\" sizes=\"(max-width: 768px) 100vw, 768px\" title=\"\">\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-5ef704b e-con-full e-flex e-con e-child\" data-id=\"5ef704b\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-20c27778 elementor-widget elementor-widget-heading\" data-id=\"20c27778\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">PABX Integrado ao Salesforce acompanha o crescimento da opera\u00e7\u00e3o\n<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-33d58c08 elementor-widget elementor-widget-text-editor\" data-id=\"33d58c08\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Um <strong>PABX Integrado ao Salesforce<\/strong> permite <strong>ampliar equipes e capacidade telef\u00f4nica sem perder a gest\u00e3o centralizada da opera\u00e7\u00e3o<\/strong>.<\/p><p>A <strong>Telefonia para Salesforce<\/strong> conecta essa estrutura aos registros do CRM, mantendo o <strong>hist\u00f3rico acess\u00edvel durante o crescimento<\/strong>. Dessa forma, <strong>usu\u00e1rios remotos ou distribu\u00eddos trabalham com n\u00fameros corporativos<\/strong>, sem depender de celulares pessoais para atender clientes. <strong>Ramais, filas, URA, grupos e transfer\u00eancias<\/strong> tamb\u00e9m podem ser administrados conforme \u00e1reas, hor\u00e1rios e responsabilidades.<\/p><p>Com esse objetivo, a <strong>VulcaNet dimensiona licen\u00e7as, canais e rotas<\/strong>, depois configura a expans\u00e3o conforme a demanda prevista. Dessa maneira, a empresa <strong>incorpora novos profissionais e unidades com controle sobre atendimento, identidade e dados comerciais<\/strong>.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-2c304e97 e-con-full e-flex e-con e-child\" data-id=\"2c304e97\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-38f6992a elementor-widget elementor-widget-button\" data-id=\"38f6992a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"#vendas\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Contratar PABX Escal\u00e1vel<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-549e5a79 elementor-widget elementor-widget-button\" data-id=\"549e5a79\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"#canais\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Revender PABX Escal\u00e1vel<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/section>\n\t\t<section data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-6571715c e-con-full sect-container sect-ref-estrat e-flex e-con e-parent\" data-id=\"6571715c\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;gradient&quot;}\">\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-3365b722 e-con-full e-flex e-con e-child\" data-id=\"3365b722\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-13d6f6a3 toc-exclude elementor-widget elementor-widget-heading\" data-id=\"13d6f6a3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">A VulcaNet \u00e9 <strong>robusta<\/strong>, oferecendo estabilidade e confian\u00e7a.<\/h3>\t\t\t\t<\/div>\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-1812cc82 e-con-full e-flex e-con e-child\" data-id=\"1812cc82\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-3a9c70c1 elementor-widget elementor-widget-button\" data-id=\"3a9c70c1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"#vendas\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Agendar Demonstra\u00e7\u00e3o<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-632b45e3 elementor-widget elementor-widget-button\" data-id=\"632b45e3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"#canais\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Ver Vantagens para Revenda<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/section>\n\t\t<section data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-38210dc4 e-con-full sect-container sect-container-a e-flex e-con e-parent\" data-id=\"38210dc4\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-516264eb sect-content e-flex e-con-boxed e-con e-child\" data-id=\"516264eb\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-312aaf91 e-con-full e-flex e-con e-child\" data-id=\"312aaf91\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-3f4d4fda elementor-widget elementor-widget-image\" data-id=\"3f4d4fda\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"768\" height=\"512\" src=\"https:\/\/vulcanet.com.br\/wp-content\/uploads\/2026\/09\/telefonia-para-salesforce-11-telefonia-para-salesforce-com-softphone-click-to-call-e-screen-pop-vulcanet-0.webp\" class=\"attachment-full size-full wp-image-20889\" alt=\"Telefonia para Salesforce com softphone, click-to-call e screen pop\" srcset=\"https:\/\/vulcanet.com.br\/wp-content\/uploads\/2026\/09\/telefonia-para-salesforce-11-telefonia-para-salesforce-com-softphone-click-to-call-e-screen-pop-vulcanet-0.webp 768w, https:\/\/vulcanet.com.br\/wp-content\/uploads\/2026\/09\/telefonia-para-salesforce-11-telefonia-para-salesforce-com-softphone-click-to-call-e-screen-pop-vulcanet-0-300x200.webp 300w\" sizes=\"(max-width: 768px) 100vw, 768px\" title=\"\">\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-4df98b2d e-con-full e-flex e-con e-child\" data-id=\"4df98b2d\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-16f524f9 elementor-widget elementor-widget-heading\" data-id=\"16f524f9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Telefonia para Salesforce com softphone, click-to-call e screen pop\n<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6bc90609 elementor-widget elementor-widget-text-editor\" data-id=\"6bc90609\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>A <strong>Telefonia para Salesforce re\u00fane controles essenciais<\/strong> para <strong>acelerar contatos sem retirar vendedores e atendentes do ambiente do CRM<\/strong>.<\/p><ul><li><strong>Click-to-Call:<\/strong> inicia chamadas diretamente em <strong>leads, contatos, contas e oportunidades<\/strong>.<\/li><li><strong>Softphone Integrado:<\/strong> permite <strong>atender, colocar em espera e transferir chamadas<\/strong>.<\/li><li><strong>Screen Pop:<\/strong> Para chamadas recebidas, <strong>apresenta o registro relacionado ao n\u00famero<\/strong>.<\/li><\/ul><p>\u00c9 nesse contexto que a <strong>VulcaNet configura esses recursos, ajusta permiss\u00f5es e homologa os fluxos com os usu\u00e1rios respons\u00e1veis<\/strong>. O resultado \u00e9 uma <strong>rotina mais fluida<\/strong>, com <strong>acesso imediato ao cliente e menor intervalo entre a\u00e7\u00f5es telef\u00f4nicas<\/strong>.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-3367ce7 e-con-full e-flex e-con e-child\" data-id=\"3367ce7\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4c57db5c elementor-widget elementor-widget-button\" data-id=\"4c57db5c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"#vendas\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Conversar com Vendas<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-655b1ef5 elementor-widget elementor-widget-button\" data-id=\"655b1ef5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"#canais\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Conversar com Parcerias<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/section>\n\t\t<section data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-6a3a6d2a e-con-full sect-container sect-container-b e-flex e-con e-parent\" data-id=\"6a3a6d2a\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-7492b29 sect-content e-flex e-con-boxed e-con e-child\" data-id=\"7492b29\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-405cf7dc e-con-full e-flex e-con e-child\" data-id=\"405cf7dc\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-7f3f0236 elementor-widget elementor-widget-image\" data-id=\"7f3f0236\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"768\" height=\"512\" src=\"https:\/\/vulcanet.com.br\/wp-content\/uploads\/2026\/09\/telefonia-para-salesforce-12-integracao-de-chamadas-com-salesforce-para-historico-voicecall-e-gravacoes-vulcanet-0.webp\" class=\"attachment-full size-full wp-image-20890\" alt=\"Integra\u00e7\u00e3o de Chamadas com Salesforce protegendo hist\u00f3rico e grava\u00e7\u00f5es\" srcset=\"https:\/\/vulcanet.com.br\/wp-content\/uploads\/2026\/09\/telefonia-para-salesforce-12-integracao-de-chamadas-com-salesforce-para-historico-voicecall-e-gravacoes-vulcanet-0.webp 768w, https:\/\/vulcanet.com.br\/wp-content\/uploads\/2026\/09\/telefonia-para-salesforce-12-integracao-de-chamadas-com-salesforce-para-historico-voicecall-e-gravacoes-vulcanet-0-300x200.webp 300w\" sizes=\"(max-width: 768px) 100vw, 768px\" title=\"\">\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-60bbc380 e-con-full e-flex e-con e-child\" data-id=\"60bbc380\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-17bfa66a elementor-widget elementor-widget-heading\" data-id=\"17bfa66a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Integra\u00e7\u00e3o de Chamadas com Salesforce para hist\u00f3rico, VoiceCall e grava\u00e7\u00f5es\n<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-27e8538d elementor-widget elementor-widget-text-editor\" data-id=\"27e8538d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>A <strong>Integra\u00e7\u00e3o de Chamadas com Salesforce organiza o hist\u00f3rico telef\u00f4nico<\/strong> e <strong>facilita o controle sobre dados<\/strong>, grava\u00e7\u00f5es e permiss\u00f5es de acesso.<\/p><p>De acordo com a arquitetura de cada empresa, os registros podem ser armazenados como <strong>atividades no VoiceCall ou em objetos personalizados<\/strong>. Assim, dados da chamada (como <strong>hor\u00e1rio, dura\u00e7\u00e3o, origem, destino, resultado, fila e grava\u00e7\u00e3o<\/strong>) podem acompanhar cada intera\u00e7\u00e3o registrada no CRM. Que tamb\u00e9m apoia a <strong>an\u00e1lise do modelo de dados e a configura\u00e7\u00e3o dos controles necess\u00e1rios<\/strong> para <strong>manter sua telefonia alinhada \u00e0s pol\u00edticas da empresa<\/strong>.<\/p><p>A <strong>VulcaNet ajuda sua empresa a estruturar<\/strong> o <strong>registro de chamadas no Salesforce<\/strong> com <strong>regras claras de acesso, reten\u00e7\u00e3o, elimina\u00e7\u00e3o e prote\u00e7\u00e3o de dados<\/strong> conforme a <strong>LGPD<\/strong>. Assim, <strong>informa\u00e7\u00f5es relevantes permanecem dispon\u00edveis para gest\u00e3o<\/strong> sem ignorar os cuidados necess\u00e1rios com dados pessoais.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-1831cf1c e-con-full e-flex e-con e-child\" data-id=\"1831cf1c\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-7b05f79 elementor-widget elementor-widget-button\" data-id=\"7b05f79\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"#vendas\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Estruturar Dados de Chamadas<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-56867cab elementor-widget elementor-widget-button\" data-id=\"56867cab\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"#canais\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Revender Gest\u00e3o de Dados<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/section>\n\t\t<section data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-1701de1f e-con-full sect-container sect-container-a e-flex e-con e-parent\" data-id=\"1701de1f\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-76a61230 sect-content e-flex e-con-boxed e-con e-child\" data-id=\"76a61230\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-6932a47f e-con-full e-flex e-con e-child\" data-id=\"6932a47f\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-7ff8ac8a elementor-widget elementor-widget-image\" data-id=\"7ff8ac8a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"768\" height=\"512\" src=\"https:\/\/vulcanet.com.br\/wp-content\/uploads\/2026\/09\/telefonia-para-salesforce-13-cti-para-salesforce-com-transicao-planejada-para-salesforce-voice-vulcanet-0.webp\" class=\"attachment-full size-full wp-image-20891\" alt=\"CTI para Salesforce com transi\u00e7\u00e3o planejada para Salesforce Voice\" srcset=\"https:\/\/vulcanet.com.br\/wp-content\/uploads\/2026\/09\/telefonia-para-salesforce-13-cti-para-salesforce-com-transicao-planejada-para-salesforce-voice-vulcanet-0.webp 768w, https:\/\/vulcanet.com.br\/wp-content\/uploads\/2026\/09\/telefonia-para-salesforce-13-cti-para-salesforce-com-transicao-planejada-para-salesforce-voice-vulcanet-0-300x200.webp 300w\" sizes=\"(max-width: 768px) 100vw, 768px\" title=\"\">\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-29a99314 e-con-full e-flex e-con e-child\" data-id=\"29a99314\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-c3820b elementor-widget elementor-widget-heading\" data-id=\"c3820b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">CTI para Salesforce com evolu\u00e7\u00e3o planejada para Salesforce Voice\n<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-12d67cd9 elementor-widget elementor-widget-text-editor\" data-id=\"12d67cd9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Prepare sua <strong>Telefonia para Salesforce para acompanhar a evolu\u00e7\u00e3o da plataforma<\/strong> sem comprometer a opera\u00e7\u00e3o atual.<\/p><p>Com a <strong>retirada do Open CTI prevista pela Salesforce para 28 de fevereiro de 2028<\/strong>, empresas podem antecipar a <strong>transi\u00e7\u00e3o<\/strong> e <strong>transformar<\/strong> essa mudan\u00e7a em uma <strong>oportunidade de moderniza\u00e7\u00e3o<\/strong>. Novos projetos podem avaliar <strong>Salesforce Voice desde a arquitetura inicial<\/strong>, enquanto ambientes existentes podem <strong>preservar investimentos ao mapear softphones<\/strong>, <strong>componentes<\/strong>, <strong>objetos de dados<\/strong>, <strong>integra\u00e7\u00f5es<\/strong> e <strong>automa\u00e7\u00f5es antes da migra\u00e7\u00e3o<\/strong>.<\/p><p>A <strong>VulcaNet analisa as depend\u00eancias t\u00e9cnicas e comerciais do ambiente<\/strong> para estruturar uma evolu\u00e7\u00e3o compat\u00edvel com as prioridades de cada opera\u00e7\u00e3o. Esse planejamento <strong>reduz retrabalho, aumenta a previsibilidade da migra\u00e7\u00e3o<\/strong> e ajuda a manter as <strong>chamadas conectadas ao CRM durante a evolu\u00e7\u00e3o para Salesforce Voice<\/strong>.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-14029a63 e-con-full e-flex e-con e-child\" data-id=\"14029a63\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4ca05175 elementor-widget elementor-widget-button\" data-id=\"4ca05175\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"#vendas\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Agendar com Vendas<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7d63d544 elementor-widget elementor-widget-button\" data-id=\"7d63d544\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"#canais\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Agendar com Parcerias<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/section>\n\t\t<section data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-78a2ae3a e-con-full sect-container sect-container-b e-flex e-con e-parent\" data-id=\"78a2ae3a\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-439b4851 sect-content e-flex e-con-boxed e-con e-child\" data-id=\"439b4851\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-482feb39 e-con-full e-flex e-con e-child\" data-id=\"482feb39\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-711d2167 elementor-widget elementor-widget-image\" data-id=\"711d2167\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"768\" height=\"512\" src=\"https:\/\/vulcanet.com.br\/wp-content\/uploads\/2026\/09\/telefonia-para-salesforce-14-integracao-sip-salesforce-conexao-entre-operadora-pabx-em-nuvem-e-crm-vulcanet-0.webp\" class=\"attachment-full size-full wp-image-20892\" alt=\"Integra\u00e7\u00e3o SIP Salesforce entre operadora, PABX em nuvem e CRM\" srcset=\"https:\/\/vulcanet.com.br\/wp-content\/uploads\/2026\/09\/telefonia-para-salesforce-14-integracao-sip-salesforce-conexao-entre-operadora-pabx-em-nuvem-e-crm-vulcanet-0.webp 768w, https:\/\/vulcanet.com.br\/wp-content\/uploads\/2026\/09\/telefonia-para-salesforce-14-integracao-sip-salesforce-conexao-entre-operadora-pabx-em-nuvem-e-crm-vulcanet-0-300x200.webp 300w\" sizes=\"(max-width: 768px) 100vw, 768px\" title=\"\">\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-6b7bc9da e-con-full e-flex e-con e-child\" data-id=\"6b7bc9da\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-228e43e6 elementor-widget elementor-widget-heading\" data-id=\"228e43e6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Integra\u00e7\u00e3o SIP Salesforce: conex\u00e3o entre operadora, PABX em nuvem e CRM\n<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-68887740 elementor-widget elementor-widget-text-editor\" data-id=\"68887740\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>A <strong>Integra\u00e7\u00e3o SIP Salesforce separa corretamente as fun\u00e7\u00f5es t\u00e9cnicas<\/strong> e <strong>facilita o diagn\u00f3stico,<\/strong> a <strong>manuten\u00e7\u00e3o<\/strong> e a <strong>expans\u00e3o<\/strong> da telefonia empresarial.<\/p><p>O <strong>SIP normalmente conecta a operadora ao PABX em nuvem, n\u00e3o diretamente ao ambiente do CRM<\/strong>. O <a href=\"https:\/\/vulcanet.com.br\/solucoes\/telefonia\/pabx-virtual\/\"><strong>PABX<\/strong><\/a> administra <strong>rotas<\/strong>, <a href=\"https:\/\/vulcanet.com.br\/solucoes\/telefonia\/ramal-ddr\/\"><strong>Ramais DDR<\/strong><\/a>, <a href=\"https:\/\/vulcanet.com.br\/solucoes\/telefonia\/ura\/\"><strong>URA<\/strong><\/a>, <strong>filas<\/strong> e <strong>encaminhamentos<\/strong> para usu\u00e1rios ou grupos respons\u00e1veis. Depois, <strong>Salesforce Voice, CTI, APIs ou webhooks<\/strong> conduzem eventos para a <strong>Integra\u00e7\u00e3o de Chamadas com Salesforce<\/strong>.<\/p><p>A <strong>VulcaNet integra essas camadas e testa chamadas, sinaliza\u00e7\u00e3o, roteamento e entrega dos dados ao cadastro correto<\/strong>. Com uma <strong>arquitetura bem definida<\/strong>, sua empresa simplifica o suporte e mant\u00e9m <strong>controle sobre cada ponto da comunica\u00e7\u00e3o<\/strong>.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-35484ec8 e-con-full e-flex e-con e-child\" data-id=\"35484ec8\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-553fd28b elementor-widget elementor-widget-button\" data-id=\"553fd28b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"#vendas\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Conversar com Vendas<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7ccb3d21 elementor-widget elementor-widget-button\" data-id=\"7ccb3d21\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"#canais\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Conversar com Parcerias<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/section>\n\t\t<section data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-23e9190d e-con-full sect-container sect-container-a e-flex e-con e-parent\" data-id=\"23e9190d\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-5fc0709d sect-content e-flex e-con-boxed e-con e-child\" data-id=\"5fc0709d\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-548ee4ca e-con-full e-flex e-con e-child\" data-id=\"548ee4ca\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-1630f034 elementor-widget elementor-widget-image\" data-id=\"1630f034\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"768\" height=\"512\" src=\"https:\/\/vulcanet.com.br\/wp-content\/uploads\/2026\/09\/telefonia-para-salesforce-15-automacao-de-chamadas-no-salesforce-com-flow-para-acoes-pos-ligacao-vulcanet-0.webp\" class=\"attachment-full size-full wp-image-20893\" alt=\"Automa\u00e7\u00e3o de Chamadas no Salesforce com Flow criando a\u00e7\u00f5es p\u00f3s-liga\u00e7\u00e3o\" srcset=\"https:\/\/vulcanet.com.br\/wp-content\/uploads\/2026\/09\/telefonia-para-salesforce-15-automacao-de-chamadas-no-salesforce-com-flow-para-acoes-pos-ligacao-vulcanet-0.webp 768w, https:\/\/vulcanet.com.br\/wp-content\/uploads\/2026\/09\/telefonia-para-salesforce-15-automacao-de-chamadas-no-salesforce-com-flow-para-acoes-pos-ligacao-vulcanet-0-300x200.webp 300w\" sizes=\"(max-width: 768px) 100vw, 768px\" title=\"\">\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-7a663dd3 e-con-full e-flex e-con e-child\" data-id=\"7a663dd3\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-5bbbb01d elementor-widget elementor-widget-heading\" data-id=\"5bbbb01d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Automa\u00e7\u00e3o de Chamadas no Salesforce com Flow para a\u00e7\u00f5es p\u00f3s-chamada\n<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4ba41f64 elementor-widget elementor-widget-text-editor\" data-id=\"4ba41f64\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>A <strong>Automa\u00e7\u00e3o de Chamadas no Salesforce com Flow<\/strong> acelera a\u00e7\u00f5es p\u00f3s-chamada e reduz o <strong>risco de compromissos comerciais esquecidos<\/strong>.<\/p><p>Os <strong>Dados da Telefonia para Salesforce<\/strong> podem <strong>criar tarefas<\/strong>, <strong>atualizar registros<\/strong>, <strong>agendar retornos<\/strong> ou <strong>alterar status automaticamente<\/strong>. Uma chamada perdida tamb\u00e9m pode <strong>abrir casos, gerar alertas e iniciar regras de distribui\u00e7\u00e3o entre equipes<\/strong>. Assim, \u00e9 poss\u00edvel criar desde <strong>fluxos simples<\/strong>, que exigem pouco c\u00f3digo, at\u00e9 <strong>automa\u00e7\u00f5es mais avan\u00e7adas com Apex<\/strong>, indicadas para decis\u00f5es, integra\u00e7\u00f5es e valida\u00e7\u00f5es de maior complexidade.<\/p><p>Nesse processo, a <strong>VulcaNet mapeia os eventos dispon\u00edveis, configura as automa\u00e7\u00f5es e testa exce\u00e7\u00f5es antes de ativ\u00e1-las<\/strong>. Com esse cuidado, <strong>cada chamada pode iniciar o pr\u00f3ximo passo correto e manter o processo comercial em movimento<\/strong>.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-7424f722 e-con-full e-flex e-con e-child\" data-id=\"7424f722\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-217b69d0 elementor-widget elementor-widget-button\" data-id=\"217b69d0\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"#vendas\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Solicitar Fluxos Planejados<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-168fe45f elementor-widget elementor-widget-button\" data-id=\"168fe45f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"#canais\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Oferecer Fluxos Planejados<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/section>\n\t\t<section data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-6fcdacf7 e-con-full sect-container sect-container-b e-flex e-con e-parent\" data-id=\"6fcdacf7\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-eafc371 sect-content e-flex e-con-boxed e-con e-child\" data-id=\"eafc371\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-52eba8b5 e-con-full e-flex e-con e-child\" data-id=\"52eba8b5\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-10c4b2dc elementor-widget elementor-widget-image\" data-id=\"10c4b2dc\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"768\" height=\"512\" src=\"https:\/\/vulcanet.com.br\/wp-content\/uploads\/2026\/09\/telefonia-para-salesforce-16-componente-de-telefonia-salesforce-em-lwc-para-interfaces-personalizadas-vulcanet-0.webp\" class=\"attachment-full size-full wp-image-20894\" alt=\"Componente de Telefonia Salesforce em LWC com interface personalizada\" srcset=\"https:\/\/vulcanet.com.br\/wp-content\/uploads\/2026\/09\/telefonia-para-salesforce-16-componente-de-telefonia-salesforce-em-lwc-para-interfaces-personalizadas-vulcanet-0.webp 768w, https:\/\/vulcanet.com.br\/wp-content\/uploads\/2026\/09\/telefonia-para-salesforce-16-componente-de-telefonia-salesforce-em-lwc-para-interfaces-personalizadas-vulcanet-0-300x200.webp 300w\" sizes=\"(max-width: 768px) 100vw, 768px\" title=\"\">\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-42cd41b7 e-con-full e-flex e-con e-child\" data-id=\"42cd41b7\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-60a8ff elementor-widget elementor-widget-heading\" data-id=\"60a8ff\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Componente de Telefonia Salesforce em LWC para interfaces personalizadas\n<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1e0dd9ff elementor-widget elementor-widget-text-editor\" data-id=\"1e0dd9ff\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Um <strong>Componente de Telefonia Salesforce em LWC adapta a interface \u00e0s tarefas reais<\/strong> de cada equipe e <strong>reduz etapas desnecess\u00e1rias<\/strong>.<\/p><p>A solu\u00e7\u00e3o re\u00fane <strong>controles de chamada, hist\u00f3rico, grava\u00e7\u00f5es, indicadores e formul\u00e1rios de resultado no mesmo painel<\/strong>. <strong>M\u00e9todos Apex<\/strong> aplicam regras de neg\u00f3cio ou conectam <a href=\"https:\/\/vulcanet.com.br\/solucoes\/telefonia\/agente-de-voz\/\"><strong>APIs<\/strong><\/a> indispon\u00edveis diretamente na camada visual. A <strong>consulta de registros de chamadas com SOQL recupera informa\u00e7\u00f5es<\/strong> de Task, VoiceCall ou objetos personalizados.<\/p><p>Com base nesses requisitos, a <strong>VulcaNet desenvolve, integra e testa esses componentes<\/strong> conforme permiss\u00f5es, processos e crit\u00e9rios definidos pelo cliente. Assim, a <strong>Telefonia para Salesforce<\/strong> ganha uma <strong>experi\u00eancia direcionada<\/strong>, com <strong>dados relevantes apresentados<\/strong> no momento certo para cada usu\u00e1rio.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-6ce24696 e-con-full e-flex e-con e-child\" data-id=\"6ce24696\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-116e1b87 elementor-widget elementor-widget-button\" data-id=\"116e1b87\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"#vendas\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Contratar Interface Personalizada<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-35828281 elementor-widget elementor-widget-button\" data-id=\"35828281\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"#canais\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Revender Interface Personalizada<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/section>\n\t\t<section data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-4c2f0826 e-con-full sect-container sect-ref-estrat e-flex e-con e-parent\" data-id=\"4c2f0826\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;gradient&quot;}\">\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-2dc643b4 e-con-full e-flex e-con e-child\" data-id=\"2dc643b4\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-3fdb58f7 toc-exclude elementor-widget elementor-widget-heading\" data-id=\"3fdb58f7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">A VulcaNet <strong>cria o novo<\/strong>, abre possibilidades.<\/h3>\t\t\t\t<\/div>\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-24ed4b7a e-con-full e-flex e-con e-child\" data-id=\"24ed4b7a\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-789b3b6d elementor-widget elementor-widget-button\" data-id=\"789b3b6d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"#vendas\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Agendar Demonstra\u00e7\u00e3o<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-744eeeef elementor-widget elementor-widget-button\" data-id=\"744eeeef\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"#canais\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Ver Vantagens para Revenda<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/section>\n\t\t<section data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-22bb1350 e-flex e-con-boxed e-con e-parent\" data-id=\"22bb1350\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-460aba40 content paragrafo-sem-margem e-con-full e-flex e-con e-child\" data-id=\"460aba40\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-37404224 e-con-full e-flex e-con e-child\" data-id=\"37404224\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-409d5686 elementor-widget elementor-widget-heading\" data-id=\"409d5686\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Compare os modelos e escolha a melhor telefonia integrada ao Salesforce\n<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-39514dec texto-grande elementor-widget__width-inherit elementor-widget elementor-widget-text-editor\" data-id=\"39514dec\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Escolher a <strong>Telefonia para Salesforce<\/strong> exige avaliar <strong>integra\u00e7\u00e3o<\/strong>, <strong>continuidade<\/strong>, <a href=\"https:\/\/vulcanet.com.br\/diferenciais\/atendimento-personalizado-e-suporte-especializado\/\"><strong>suporte<\/strong><\/a> e <strong>ader\u00eancia ao Brasil<\/strong>, n\u00e3o apenas tarifa por minuto.<\/p><p>A <strong>VulcaNet combina PABX em nuvem<\/strong>, <a href=\"https:\/\/vulcanet.com.br\/diferenciais\/engenharia-de-computacao-no-dna\/\"><strong>engenharia Salesforce<\/strong><\/a> e <a href=\"https:\/\/vulcanet.com.br\/diferenciais\/operadora-de-telefonia-fixa-stfc-autorizada-pela-anatel\/\"><strong>Opera\u00e7\u00e3o STFC autorizada pela Anatel<\/strong><\/a> para conectar <strong>voz, dados e processos<\/strong>. Operadoras tradicionais podem oferecer cobertura, mas nem sempre entregam <strong>personaliza\u00e7\u00e3o do CRM<\/strong>. Enquanto, provedores VoIP pouco especializados podem ter menor <strong>suporte ou governan\u00e7a<\/strong>.<\/p><p>A compara\u00e7\u00e3o abaixo ajuda sua empresa a avaliar <strong>implanta\u00e7\u00e3o, compatibilidade, qualidade, seguran\u00e7a e custo total<\/strong> antes de solicitar uma proposta.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-5a164d2d e-con-full comp-solucao e-flex e-con e-child\" data-id=\"5a164d2d\" data-element_type=\"container\" data-e-type=\"container\" id=\"comp-solucao\">\n\t\t\t\t<div class=\"elementor-element elementor-element-5b3b7a61 eael-dt-th-align-center table-comp eael-table-align-center elementor-widget elementor-widget-eael-data-table\" data-id=\"5b3b7a61\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"eael-data-table.default\">\n\t\t\t\t\t<style>\n\t\t\t@media (max-width: 767px) {\n\t\t\t   #eael-data-table-wrapper-5b3b7a61.custom-responsive-option-enable .eael-data-table thead {\n                    display: none;\n               }\n               #eael-data-table-wrapper-5b3b7a61.custom-responsive-option-enable .eael-data-table tbody tr td {\n                    float: none;\n                    clear: left;\n                    width: 100%;\n                    text-align: left;\n                    display: flex;\n                    align-items: center;\n                }\n\t\t\t}\n\t\t\t<\/style>\t\t<div class=\"eael-data-table-wrap custom-responsive-option-enable\" data-table_id=\"5b3b7a61\" id=\"eael-data-table-wrapper-5b3b7a61\" data-custom_responsive=\"true\">\n\t\t\t<table class=\"tablesorter eael-data-table center\" id=\"eael-data-table-5b3b7a61\">\n\t\t\t    <thead>\n\t\t\t        <tr class=\"table-header\">\n\t\t\t\t\t\t\t\t\t            <th class=\"table-comp-header table-comp-header-recursos sorting\" id=\"\" colspan=\"\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"data-table-header-text\">Recursos<\/span><\/th>\n\t\t\t        \t\t\t\t            <th class=\"table-comp-header table-comp-header-vulcanet sorting\" id=\"\" colspan=\"\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<i class=\"fas fa-star data-header-icon\"><\/i>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t            \t\t\t\t\t\t\t\t<span class=\"data-table-header-text\">Operadora Moderna <br>VulcaNet<\/span><\/th>\n\t\t\t        \t\t\t\t            <th class=\"table-comp-header table-comp-header-tradicional sorting\" id=\"\" colspan=\"\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"data-table-header-text\">Operadoras <br>Tradicional<\/span><\/th>\n\t\t\t        \t\t\t\t            <th class=\"table-comp-header table-comp-header-voip sorting\" id=\"\" colspan=\"\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"data-table-header-text\">Operadoras <br>VoIP<\/span><\/th>\n\t\t\t        \t\t\t\t        <\/tr>\n\t\t\t    <\/thead>\n\t\t\t  \t<tbody>\n\t\t\t\t\t\t\t\t\t\t\t<tr>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t   \t\t\t\t\t\t\t\t\t\t\t<td colspan=\"\" rowspan=\"\" class=\"table-comp-body-recurso\" id=\"\">\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"td-content-wrapper\"><div class=\"td-content\">\n\t\t\t\t\t\t\t\t\t\t\t\t\tIntegra\u00e7\u00e3o com o Salesforce CRM\t\t\t\t\t\t\t\t\t\t\t\t<\/div><\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/td>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t   \t\t\t\t\t\t\t\t\t\t\t<td colspan=\"\" rowspan=\"\" class=\"table-comp-body-vulcanet\" id=\"\">\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"td-content-wrapper\"><div class=\"td-content\">\n\t\t\t\t\t\t\t\t\t\t\t\t\tSoftphone, click-to-call, screen pop e registro autom\u00e1tico alinhados aos objetos e processos da empresa.\t\t\t\t\t\t\t\t\t\t\t\t<\/div><\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/td>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t   \t\t\t\t\t\t\t\t\t\t\t<td colspan=\"\" rowspan=\"\" class=\"table-comp-body-tradicional\" id=\"\">\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"td-content-wrapper\"><div class=\"td-content\">\n\t\t\t\t\t\t\t\t\t\t\t\t\tTelefonia e CRM costumam operar separadamente, exigindo registros manuais ou um projeto adicional.\n\n\t\t\t\t\t\t\t\t\t\t\t\t<\/div><\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/td>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t   \t\t\t\t\t\t\t\t\t\t\t<td colspan=\"\" rowspan=\"\" class=\"table-comp-body-voip\" id=\"\">\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"td-content-wrapper\"><div class=\"td-content\">\n\t\t\t\t\t\t\t\t\t\t\t\t\tConectores b\u00e1sicos podem oferecer poucos campos, eventos ou possibilidades de personaliza\u00e7\u00e3o.\n\n\t\t\t\t\t\t\t\t\t\t\t\t<\/div><\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/td>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/tr>\n\t\t\t        \t\t\t\t\t\t<tr>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t   \t\t\t\t\t\t\t\t\t\t\t<td colspan=\"\" rowspan=\"\" class=\"table-comp-body-recurso\" id=\"\">\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"td-content-wrapper\"><div class=\"td-content\">\n\t\t\t\t\t\t\t\t\t\t\t\t\tImplanta\u00e7\u00e3o e personaliza\u00e7\u00e3o\t\t\t\t\t\t\t\t\t\t\t\t<\/div><\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/td>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t   \t\t\t\t\t\t\t\t\t\t\t<td colspan=\"\" rowspan=\"\" class=\"table-comp-body-vulcanet\" id=\"\">\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"td-content-wrapper\"><div class=\"td-content\">\n\t\t\t\t\t\t\t\t\t\t\t\t\tDiagn\u00f3stico, arquitetura, configura\u00e7\u00e3o, testes e homologa\u00e7\u00e3o, com op\u00e7\u00f5es de Flow, Apex, SOQL e LWC.\n\n\t\t\t\t\t\t\t\t\t\t\t\t<\/div><\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/td>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t   \t\t\t\t\t\t\t\t\t\t\t<td colspan=\"\" rowspan=\"\" class=\"table-comp-body-tradicional\" id=\"\">\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"td-content-wrapper\"><div class=\"td-content\">\n\t\t\t\t\t\t\t\t\t\t\t\t\tProcessos padronizados podem dificultar adapta\u00e7\u00f5es ao fluxo comercial ou de atendimento.\n\n\t\t\t\t\t\t\t\t\t\t\t\t<\/div><\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/td>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t   \t\t\t\t\t\t\t\t\t\t\t<td colspan=\"\" rowspan=\"\" class=\"table-comp-body-voip\" id=\"\">\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"td-content-wrapper\"><div class=\"td-content\">\n\t\t\t\t\t\t\t\t\t\t\t\t\tA implanta\u00e7\u00e3o pode se limitar \u00e0 ativa\u00e7\u00e3o de contas, sem an\u00e1lise aprofundada do Salesforce.\t\t\t\t\t\t\t\t\t\t\t\t<\/div><\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/td>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/tr>\n\t\t\t        \t\t\t\t\t\t<tr>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t   \t\t\t\t\t\t\t\t\t\t\t<td colspan=\"\" rowspan=\"\" class=\"table-comp-body-recurso\" id=\"\">\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"td-content-wrapper\"><div class=\"td-content\">\n\t\t\t\t\t\t\t\t\t\t\t\t\tEvolu\u00e7\u00e3o para Salesforce Voice\t\t\t\t\t\t\t\t\t\t\t\t<\/div><\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/td>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t   \t\t\t\t\t\t\t\t\t\t\t<td colspan=\"\" rowspan=\"\" class=\"table-comp-body-vulcanet\" id=\"\">\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"td-content-wrapper\"><div class=\"td-content\">\n\t\t\t\t\t\t\t\t\t\t\t\t\tAn\u00e1lise de ambientes legados e planejamento de arquitetura considerando a retirada do Open CTI em 2028.\t\t\t\t\t\t\t\t\t\t\t\t<\/div><\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/td>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t   \t\t\t\t\t\t\t\t\t\t\t<td colspan=\"\" rowspan=\"\" class=\"table-comp-body-tradicional\" id=\"\">\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"td-content-wrapper\"><div class=\"td-content\">\n\t\t\t\t\t\t\t\t\t\t\t\t\tA evolu\u00e7\u00e3o do componente Salesforce pode depender de terceiros e projetos separados.\t\t\t\t\t\t\t\t\t\t\t\t<\/div><\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/td>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t   \t\t\t\t\t\t\t\t\t\t\t<td colspan=\"\" rowspan=\"\" class=\"table-comp-body-voip\" id=\"\">\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"td-content-wrapper\"><div class=\"td-content\">\n\t\t\t\t\t\t\t\t\t\t\t\t\tAlgumas integra\u00e7\u00f5es permanecem concentradas no Open CTI, sem transi\u00e7\u00e3o claramente estruturada.\t\t\t\t\t\t\t\t\t\t\t\t<\/div><\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/td>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/tr>\n\t\t\t        \t\t\t\t\t\t<tr>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t   \t\t\t\t\t\t\t\t\t\t\t<td colspan=\"\" rowspan=\"\" class=\"table-comp-body-recurso\" id=\"\">\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"td-content-wrapper\"><div class=\"td-content\">\n\t\t\t\t\t\t\t\t\t\t\t\t\tInfraestrutura e qualidade de voz\t\t\t\t\t\t\t\t\t\t\t\t<\/div><\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/td>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t   \t\t\t\t\t\t\t\t\t\t\t<td colspan=\"\" rowspan=\"\" class=\"table-comp-body-vulcanet\" id=\"\">\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"td-content-wrapper\"><div class=\"td-content\">\n\t\t\t\t\t\t\t\t\t\t\t\t\tDimensionamento de PABX, canais, rotas e conectividade conforme o perfil da opera\u00e7\u00e3o empresarial.\t\t\t\t\t\t\t\t\t\t\t\t<\/div><\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/td>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t   \t\t\t\t\t\t\t\t\t\t\t<td colspan=\"\" rowspan=\"\" class=\"table-comp-body-tradicional\" id=\"\">\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"td-content-wrapper\"><div class=\"td-content\">\n\t\t\t\t\t\t\t\t\t\t\t\t\tA infraestrutura pode ser est\u00e1vel, por\u00e9m com menor flexibilidade para integrar dados e fluxos do CRM.\n\t\t\t\t\t\t\t\t\t\t\t\t<\/div><\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/td>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t   \t\t\t\t\t\t\t\t\t\t\t<td colspan=\"\" rowspan=\"\" class=\"table-comp-body-voip\" id=\"\">\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"td-content-wrapper\"><div class=\"td-content\">\n\t\t\t\t\t\t\t\t\t\t\t\t\tPode haver menor visibilidade sobre rotas, capacidade, monitoramento e tratamento de incidentes.\n\t\t\t\t\t\t\t\t\t\t\t\t<\/div><\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/td>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/tr>\n\t\t\t        \t\t\t\t\t\t<tr>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t   \t\t\t\t\t\t\t\t\t\t\t<td colspan=\"\" rowspan=\"\" class=\"table-comp-body-recurso\" id=\"\">\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"td-content-wrapper\"><div class=\"td-content\">\n\t\t\t\t\t\t\t\t\t\t\t\t\tPortabilidade e cobertura nacional\t\t\t\t\t\t\t\t\t\t\t\t<\/div><\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/td>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t   \t\t\t\t\t\t\t\t\t\t\t<td colspan=\"\" rowspan=\"\" class=\"table-comp-body-vulcanet\" id=\"\">\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"td-content-wrapper\"><div class=\"td-content\">\n\t\t\t\t\t\t\t\t\t\t\t\t\tPortabilidade e novas numera\u00e7\u00f5es em DDDs de todo o Brasil, sujeitas \u00e0 disponibilidade e viabilidade t\u00e9cnica.\t\t\t\t\t\t\t\t\t\t\t\t<\/div><\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/td>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t   \t\t\t\t\t\t\t\t\t\t\t<td colspan=\"\" rowspan=\"\" class=\"table-comp-body-tradicional\" id=\"\">\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"td-content-wrapper\"><div class=\"td-content\">\n\t\t\t\t\t\t\t\t\t\t\t\t\tSolicita\u00e7\u00f5es de n\u00fameros e portabilidade podem seguir processos segmentados por produto ou regi\u00e3o.\t\t\t\t\t\t\t\t\t\t\t\t<\/div><\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/td>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t   \t\t\t\t\t\t\t\t\t\t\t<td colspan=\"\" rowspan=\"\" class=\"table-comp-body-voip\" id=\"\">\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"td-content-wrapper\"><div class=\"td-content\">\n\t\t\t\t\t\t\t\t\t\t\t\t\tA numera\u00e7\u00e3o pode depender de operadoras intermedi\u00e1rias, com menor controle sobre o processo.\t\t\t\t\t\t\t\t\t\t\t\t<\/div><\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/td>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/tr>\n\t\t\t        \t\t\t\t\t\t<tr>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t   \t\t\t\t\t\t\t\t\t\t\t<td colspan=\"\" rowspan=\"\" class=\"table-comp-body-recurso\" id=\"\">\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"td-content-wrapper\"><div class=\"td-content\">\n\t\t\t\t\t\t\t\t\t\t\t\t\tSuporte especializado\t\t\t\t\t\t\t\t\t\t\t\t<\/div><\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/td>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t   \t\t\t\t\t\t\t\t\t\t\t<td colspan=\"\" rowspan=\"\" class=\"table-comp-body-vulcanet\" id=\"\">\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"td-content-wrapper\"><div class=\"td-content\">\n\t\t\t\t\t\t\t\t\t\t\t\t\tAtendimento em portugu\u00eas com vis\u00e3o integrada de telefonia, conectividade, nuvem e Salesforce.\t\t\t\t\t\t\t\t\t\t\t\t<\/div><\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/td>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t   \t\t\t\t\t\t\t\t\t\t\t<td colspan=\"\" rowspan=\"\" class=\"table-comp-body-tradicional\" id=\"\">\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"td-content-wrapper\"><div class=\"td-content\">\n\t\t\t\t\t\t\t\t\t\t\t\t\tO chamado pode circular entre \u00e1reas distintas de telefonia, TI e integra\u00e7\u00e3o.\t\t\t\t\t\t\t\t\t\t\t\t<\/div><\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/td>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t   \t\t\t\t\t\t\t\t\t\t\t<td colspan=\"\" rowspan=\"\" class=\"table-comp-body-voip\" id=\"\">\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"td-content-wrapper\"><div class=\"td-content\">\n\t\t\t\t\t\t\t\t\t\t\t\t\tO suporte pode se concentrar no aplicativo, sem atuar sobre CRM, rotas e automa\u00e7\u00f5es.\t\t\t\t\t\t\t\t\t\t\t\t<\/div><\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/td>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/tr>\n\t\t\t        \t\t\t\t\t\t<tr>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t   \t\t\t\t\t\t\t\t\t\t\t<td colspan=\"\" rowspan=\"\" class=\"table-comp-body-recurso\" id=\"\">\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"td-content-wrapper\"><div class=\"td-content\">\n\t\t\t\t\t\t\t\t\t\t\t\t\tDados, relat\u00f3rios e automa\u00e7\u00f5es\t\t\t\t\t\t\t\t\t\t\t\t<\/div><\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/td>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t   \t\t\t\t\t\t\t\t\t\t\t<td colspan=\"\" rowspan=\"\" class=\"table-comp-body-vulcanet\" id=\"\">\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"td-content-wrapper\"><div class=\"td-content\">\n\t\t\t\t\t\t\t\t\t\t\t\t\tRegistros em Task, VoiceCall ou objetos personalizados, com relat\u00f3rios e a\u00e7\u00f5es p\u00f3s-chamada.\t\t\t\t\t\t\t\t\t\t\t\t<\/div><\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/td>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t   \t\t\t\t\t\t\t\t\t\t\t<td colspan=\"\" rowspan=\"\" class=\"table-comp-body-tradicional\" id=\"\">\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"td-content-wrapper\"><div class=\"td-content\">\n\t\t\t\t\t\t\t\t\t\t\t\t\tRelat\u00f3rios telef\u00f4nicos geralmente ficam separados do pipeline e do hist\u00f3rico dos clientes.\n\t\t\t\t\t\t\t\t\t\t\t\t<\/div><\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/td>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t   \t\t\t\t\t\t\t\t\t\t\t<td colspan=\"\" rowspan=\"\" class=\"table-comp-body-voip\" id=\"\">\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"td-content-wrapper\"><div class=\"td-content\">\n\t\t\t\t\t\t\t\t\t\t\t\t\tA sincroniza\u00e7\u00e3o pode registrar apenas informa\u00e7\u00f5es b\u00e1sicas, limitando an\u00e1lises e automa\u00e7\u00f5es.\t\t\t\t\t\t\t\t\t\t\t\t<\/div><\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/td>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/tr>\n\t\t\t        \t\t\t\t\t\t<tr>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t   \t\t\t\t\t\t\t\t\t\t\t<td colspan=\"\" rowspan=\"\" class=\"table-comp-body-recurso\" id=\"\">\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"td-content-wrapper\"><div class=\"td-content\">\n\t\t\t\t\t\t\t\t\t\t\t\t\tSeguran\u00e7a e LGPD\t\t\t\t\t\t\t\t\t\t\t\t<\/div><\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/td>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t   \t\t\t\t\t\t\t\t\t\t\t<td colspan=\"\" rowspan=\"\" class=\"table-comp-body-vulcanet\" id=\"\">\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"td-content-wrapper\"><div class=\"td-content\">\n\t\t\t\t\t\t\t\t\t\t\t\t\tDefini\u00e7\u00e3o de permiss\u00f5es, reten\u00e7\u00e3o, acesso e tratamento de grava\u00e7\u00f5es conforme pol\u00edticas do cliente.\t\t\t\t\t\t\t\t\t\t\t\t<\/div><\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/td>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t   \t\t\t\t\t\t\t\t\t\t\t<td colspan=\"\" rowspan=\"\" class=\"table-comp-body-tradicional\" id=\"\">\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"td-content-wrapper\"><div class=\"td-content\">\n\t\t\t\t\t\t\t\t\t\t\t\t\tDados telef\u00f4nicos e dados do CRM podem permanecer em ambientes isolados, ampliando a gest\u00e3o necess\u00e1ria.\t\t\t\t\t\t\t\t\t\t\t\t<\/div><\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/td>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t   \t\t\t\t\t\t\t\t\t\t\t<td colspan=\"\" rowspan=\"\" class=\"table-comp-body-voip\" id=\"\">\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"td-content-wrapper\"><div class=\"td-content\">\n\t\t\t\t\t\t\t\t\t\t\t\t\tPol\u00edticas de armazenamento, transfer\u00eancia e elimina\u00e7\u00e3o podem exigir valida\u00e7\u00e3o adicional.\t\t\t\t\t\t\t\t\t\t\t\t<\/div><\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/td>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/tr>\n\t\t\t        \t\t\t\t\t\t<tr>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t   \t\t\t\t\t\t\t\t\t\t\t<td colspan=\"\" rowspan=\"\" class=\"table-comp-body-recurso\" id=\"\">\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"td-content-wrapper\"><div class=\"td-content\">\n\t\t\t\t\t\t\t\t\t\t\t\t\tEscalabilidade operacional\t\t\t\t\t\t\t\t\t\t\t\t<\/div><\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/td>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t   \t\t\t\t\t\t\t\t\t\t\t<td colspan=\"\" rowspan=\"\" class=\"table-comp-body-vulcanet\" id=\"\">\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"td-content-wrapper\"><div class=\"td-content\">\n\t\t\t\t\t\t\t\t\t\t\t\t\tExpans\u00e3o planejada de usu\u00e1rios, ramais, filas, URA e canais simult\u00e2neos para equipes distribu\u00eddas.\t\t\t\t\t\t\t\t\t\t\t\t<\/div><\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/td>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t   \t\t\t\t\t\t\t\t\t\t\t<td colspan=\"\" rowspan=\"\" class=\"table-comp-body-tradicional\" id=\"\">\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"td-content-wrapper\"><div class=\"td-content\">\n\t\t\t\t\t\t\t\t\t\t\t\t\tMudan\u00e7as de capacidade podem envolver contratos, produtos ou prazos administrativos diferentes.\t\t\t\t\t\t\t\t\t\t\t\t<\/div><\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/td>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t   \t\t\t\t\t\t\t\t\t\t\t<td colspan=\"\" rowspan=\"\" class=\"table-comp-body-voip\" id=\"\">\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"td-content-wrapper\"><div class=\"td-content\">\n\t\t\t\t\t\t\t\t\t\t\t\t\tA amplia\u00e7\u00e3o pode ser simples, mas sem dimensionamento adequado de canais, rotas e integra\u00e7\u00e3o.\t\t\t\t\t\t\t\t\t\t\t\t<\/div><\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/td>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/tr>\n\t\t\t        \t\t\t\t\t\t<tr>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t   \t\t\t\t\t\t\t\t\t\t\t<td colspan=\"\" rowspan=\"\" class=\"table-comp-body-recurso\" id=\"\">\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"td-content-wrapper\"><div class=\"td-content\">\n\t\t\t\t\t\t\t\t\t\t\t\t\tPrevisibilidade de investimento\t\t\t\t\t\t\t\t\t\t\t\t<\/div><\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/td>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t   \t\t\t\t\t\t\t\t\t\t\t<td colspan=\"\" rowspan=\"\" class=\"table-comp-body-vulcanet\" id=\"\">\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"td-content-wrapper\"><div class=\"td-content\">\n\t\t\t\t\t\t\t\t\t\t\t\t\tProposta separando telefonia, licen\u00e7as, implanta\u00e7\u00e3o, consumo, suporte e personaliza\u00e7\u00f5es.\t\t\t\t\t\t\t\t\t\t\t\t<\/div><\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/td>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t   \t\t\t\t\t\t\t\t\t\t\t<td colspan=\"\" rowspan=\"\" class=\"table-comp-body-tradicional\" id=\"\">\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"td-content-wrapper\"><div class=\"td-content\">\n\t\t\t\t\t\t\t\t\t\t\t\t\tCustos de telefonia e integra\u00e7\u00e3o podem aparecer em contratos e fornecedores diferentes.\t\t\t\t\t\t\t\t\t\t\t\t<\/div><\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/td>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t   \t\t\t\t\t\t\t\t\t\t\t<td colspan=\"\" rowspan=\"\" class=\"table-comp-body-voip\" id=\"\">\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"td-content-wrapper\"><div class=\"td-content\">\n\t\t\t\t\t\t\t\t\t\t\t\t\tPre\u00e7os iniciais reduzidos podem n\u00e3o contemplar n\u00fameros, chamadas, armazenamento ou suporte especializado.\t\t\t\t\t\t\t\t\t\t\t\t<\/div><\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/td>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/tr>\n\t\t\t        \t\t\t    <\/tbody>\n\t\t\t<\/table>\n\t\t<\/div>\n\t  \t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-1093632c e-con-full e-flex e-con e-child\" data-id=\"1093632c\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-5ce5b5fe elementor-widget-mobile__width-inherit largura-total elementor-widget__width-inherit elementor-widget elementor-widget-button\" data-id=\"5ce5b5fe\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"#contato\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Quero Contratar<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7f271911 elementor-widget-mobile__width-inherit largura-total elementor-widget__width-inherit elementor-widget elementor-widget-button\" data-id=\"7f271911\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"#canais\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Quero Revender<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/section>\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-75a4816e e-flex e-con-boxed e-con e-parent\" data-id=\"75a4816e\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-5892d836 e-con-full e-flex e-con e-child\" data-id=\"5892d836\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-689fddc7 e-con-full e-flex e-con e-child\" data-id=\"689fddc7\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-3e209a elementor-widget elementor-widget-heading\" data-id=\"3e209a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Contrate Telefonia para Salesforce com escopo claro e evolu\u00e7\u00e3o planejada\n<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3c9a1ff2 elementor-widget__width-inherit texto-grande elementor-widget elementor-widget-text-editor\" data-id=\"3c9a1ff2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Contratar a <strong>Telefonia para Salesforce a partir de R\\$499 por m\u00eas<\/strong> conecta <strong>chamadas e dados do CRM<\/strong> em uma <strong>opera\u00e7\u00e3o empresarial dimensionada para sua necessidade<\/strong>.<\/p><p>O valor final considera <strong>usu\u00e1rios, canais simult\u00e2neos, numera\u00e7\u00e3o, consumo, licen\u00e7as Salesforce, implanta\u00e7\u00e3o, grava\u00e7\u00f5es e personaliza\u00e7\u00f5es com Flow, Apex ou LWC<\/strong>. Sua empresa compara o <strong>custo total com clareza<\/strong> e contrata apenas os recursos adequados ao processo.<\/p><p>A <strong>VulcaNet avalia arquitetura<\/strong>, <strong>portabilidade<\/strong>, <a href=\"https:\/\/vulcanet.com.br\/diferenciais\/area-de-cobertura-e-atuacao\/\"><strong>cobertura<\/strong><\/a> e <a href=\"https:\/\/vulcanet.com.br\/diferenciais\/atendimento-personalizado-e-suporte-especializado\/\"><strong>suporte<\/strong><\/a> para apresentar uma <strong>proposta transparente, escal\u00e1vel e alinhada \u00e0 opera\u00e7\u00e3o<\/strong>.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-3f940917 e-con-full e-flex e-con e-child\" data-id=\"3f940917\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-8166a57 elementor-widget elementor-widget-button\" data-id=\"8166a57\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"#vendas\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Quero Contratar<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-55b52aca elementor-widget elementor-widget-button\" data-id=\"55b52aca\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"#canais\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Quero Revender<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-5649a86f e-con-full e-flex e-con e-child\" data-id=\"5649a86f\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-552ec2b1 elementor-widget__width-inherit price-table-custom elementor-widget elementor-widget-price-table\" data-id=\"552ec2b1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"price-table.default\">\n\t\t\t\t\t\n\t\t<div class=\"elementor-price-table\">\n\t\t\t\t\t\t\t<div class=\"elementor-price-table__header\">\n\t\t\t\t\t\t\t\t\t\t\t<h2 class=\"elementor-price-table__heading\">\n\t\t\t\t\t\tPlano Crescimento\t\t\t\t\t\t<\/h2>\n\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-price-table__subheading\">\n\t\t\t\t\t\t\tB\u00e1sico para aumentar seu desempenho!\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\n\t\t\t<div class=\"elementor-price-table__price\">\n\t\t\t\t\t\t\t\t<span class=\"elementor-price-table__currency\">R$<\/span>\t\t\t\t\t\t\t\t\t<span class=\"elementor-price-table__integer-part\">\n\t\t\t\t\t\t499\t\t\t\t\t<\/span>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-price-table__after-price\">\n\t\t\t\t\t\t<span class=\"elementor-price-table__fractional-part\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-price-table__period elementor-typo-excluded\">\/m\u00eas<\/span>\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t\t<ul class=\"elementor-price-table__features-list\">\n\t\t\t\t\t\t\t\t\t\t\t<li class=\"elementor-repeater-item-ac24596\">\n\t\t\t\t\t\t\t<div class=\"elementor-price-table__feature-inner\">\n\t\t\t\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-tv\" viewBox=\"0 0 640 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M592 0H48A48 48 0 0 0 0 48v320a48 48 0 0 0 48 48h240v32H112a16 16 0 0 0-16 16v32a16 16 0 0 0 16 16h416a16 16 0 0 0 16-16v-32a16 16 0 0 0-16-16H352v-32h240a48 48 0 0 0 48-48V48a48 48 0 0 0-48-48zm-16 352H64V64h512z\"><\/path><\/svg>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span >\n\t\t\t\t\t\t\t\t\t\tSoftphone e click-to-call dentro do Salesforce\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t\t\t<li class=\"elementor-repeater-item-941496d\">\n\t\t\t\t\t\t\t<div class=\"elementor-price-table__feature-inner\">\n\t\t\t\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-user-cog\" viewBox=\"0 0 640 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M610.5 373.3c2.6-14.1 2.6-28.5 0-42.6l25.8-14.9c3-1.7 4.3-5.2 3.3-8.5-6.7-21.6-18.2-41.2-33.2-57.4-2.3-2.5-6-3.1-9-1.4l-25.8 14.9c-10.9-9.3-23.4-16.5-36.9-21.3v-29.8c0-3.4-2.4-6.4-5.7-7.1-22.3-5-45-4.8-66.2 0-3.3.7-5.7 3.7-5.7 7.1v29.8c-13.5 4.8-26 12-36.9 21.3l-25.8-14.9c-2.9-1.7-6.7-1.1-9 1.4-15 16.2-26.5 35.8-33.2 57.4-1 3.3.4 6.8 3.3 8.5l25.8 14.9c-2.6 14.1-2.6 28.5 0 42.6l-25.8 14.9c-3 1.7-4.3 5.2-3.3 8.5 6.7 21.6 18.2 41.1 33.2 57.4 2.3 2.5 6 3.1 9 1.4l25.8-14.9c10.9 9.3 23.4 16.5 36.9 21.3v29.8c0 3.4 2.4 6.4 5.7 7.1 22.3 5 45 4.8 66.2 0 3.3-.7 5.7-3.7 5.7-7.1v-29.8c13.5-4.8 26-12 36.9-21.3l25.8 14.9c2.9 1.7 6.7 1.1 9-1.4 15-16.2 26.5-35.8 33.2-57.4 1-3.3-.4-6.8-3.3-8.5l-25.8-14.9zM496 400.5c-26.8 0-48.5-21.8-48.5-48.5s21.8-48.5 48.5-48.5 48.5 21.8 48.5 48.5-21.7 48.5-48.5 48.5zM224 256c70.7 0 128-57.3 128-128S294.7 0 224 0 96 57.3 96 128s57.3 128 128 128zm201.2 226.5c-2.3-1.2-4.6-2.6-6.8-3.9l-7.9 4.6c-6 3.4-12.8 5.3-19.6 5.3-10.9 0-21.4-4.6-28.9-12.6-18.3-19.8-32.3-43.9-40.2-69.6-5.5-17.7 1.9-36.4 17.9-45.7l7.9-4.6c-.1-2.6-.1-5.2 0-7.8l-7.9-4.6c-16-9.2-23.4-28-17.9-45.7.9-2.9 2.2-5.8 3.2-8.7-3.8-.3-7.5-1.2-11.4-1.2h-16.7c-22.2 10.2-46.9 16-72.9 16s-50.6-5.8-72.9-16h-16.7C60.2 288 0 348.2 0 422.4V464c0 26.5 21.5 48 48 48h352c10.1 0 19.5-3.2 27.2-8.5-1.2-3.8-2-7.7-2-11.8v-9.2z\"><\/path><\/svg>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span >\n\t\t\t\t\t\t\t\t\t\tScreen pop com identifica\u00e7\u00e3o autom\u00e1tica do cliente\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t\t\t<li class=\"elementor-repeater-item-b259179\">\n\t\t\t\t\t\t\t<div class=\"elementor-price-table__feature-inner\">\n\t\t\t\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-file-alt\" viewBox=\"0 0 384 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M224 136V0H24C10.7 0 0 10.7 0 24v464c0 13.3 10.7 24 24 24h336c13.3 0 24-10.7 24-24V160H248c-13.2 0-24-10.8-24-24zm64 236c0 6.6-5.4 12-12 12H108c-6.6 0-12-5.4-12-12v-8c0-6.6 5.4-12 12-12h168c6.6 0 12 5.4 12 12v8zm0-64c0 6.6-5.4 12-12 12H108c-6.6 0-12-5.4-12-12v-8c0-6.6 5.4-12 12-12h168c6.6 0 12 5.4 12 12v8zm0-72v8c0 6.6-5.4 12-12 12H108c-6.6 0-12-5.4-12-12v-8c0-6.6 5.4-12 12-12h168c6.6 0 12 5.4 12 12zm96-114.1v6.1H256V0h6.1c6.4 0 12.5 2.5 17 7l97.9 98c4.5 4.5 7 10.6 7 16.9z\"><\/path><\/svg>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span >\n\t\t\t\t\t\t\t\t\t\tRegistro de chamadas, dura\u00e7\u00e3o e resultados no CRM\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t\t\t<li class=\"elementor-repeater-item-3e2214c\">\n\t\t\t\t\t\t\t<div class=\"elementor-price-table__feature-inner\">\n\t\t\t\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-server\" viewBox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M480 160H32c-17.673 0-32-14.327-32-32V64c0-17.673 14.327-32 32-32h448c17.673 0 32 14.327 32 32v64c0 17.673-14.327 32-32 32zm-48-88c-13.255 0-24 10.745-24 24s10.745 24 24 24 24-10.745 24-24-10.745-24-24-24zm-64 0c-13.255 0-24 10.745-24 24s10.745 24 24 24 24-10.745 24-24-10.745-24-24-24zm112 248H32c-17.673 0-32-14.327-32-32v-64c0-17.673 14.327-32 32-32h448c17.673 0 32 14.327 32 32v64c0 17.673-14.327 32-32 32zm-48-88c-13.255 0-24 10.745-24 24s10.745 24 24 24 24-10.745 24-24-10.745-24-24-24zm-64 0c-13.255 0-24 10.745-24 24s10.745 24 24 24 24-10.745 24-24-10.745-24-24-24zm112 248H32c-17.673 0-32-14.327-32-32v-64c0-17.673 14.327-32 32-32h448c17.673 0 32 14.327 32 32v64c0 17.673-14.327 32-32 32zm-48-88c-13.255 0-24 10.745-24 24s10.745 24 24 24 24-10.745 24-24-10.745-24-24-24zm-64 0c-13.255 0-24 10.745-24 24s10.745 24 24 24 24-10.745 24-24-10.745-24-24-24z\"><\/path><\/svg>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span >\n\t\t\t\t\t\t\t\t\t\tPABX em nuvem com ramais, filas e URA\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t\t\t<li class=\"elementor-repeater-item-3964159\">\n\t\t\t\t\t\t\t<div class=\"elementor-price-table__feature-inner\">\n\t\t\t\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-tools\" viewBox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M501.1 395.7L384 278.6c-23.1-23.1-57.6-27.6-85.4-13.9L192 158.1V96L64 0 0 64l96 128h62.1l106.6 106.6c-13.6 27.8-9.2 62.3 13.9 85.4l117.1 117.1c14.6 14.6 38.2 14.6 52.7 0l52.7-52.7c14.5-14.6 14.5-38.2 0-52.7zM331.7 225c28.3 0 54.9 11 74.9 31l19.4 19.4c15.8-6.9 30.8-16.5 43.8-29.5 37.1-37.1 49.7-89.3 37.9-136.7-2.2-9-13.5-12.1-20.1-5.5l-74.4 74.4-67.9-11.3L334 98.9l74.4-74.4c6.6-6.6 3.4-17.9-5.7-20.2-47.4-11.7-99.6.9-136.6 37.9-28.5 28.5-41.9 66.1-41.2 103.6l82.1 82.1c8.1-1.9 16.5-2.9 24.7-2.9zm-103.9 82l-56.7-56.7L18.7 402.8c-25 25-25 65.5 0 90.5s65.5 25 90.5 0l123.6-123.6c-7.6-19.9-9.9-41.6-5-62.7zM64 472c-13.2 0-24-10.8-24-24 0-13.3 10.7-24 24-24s24 10.7 24 24c0 13.2-10.7 24-24 24z\"><\/path><\/svg>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span >\n\t\t\t\t\t\t\t\t\t\tAutoma\u00e7\u00f5es e personaliza\u00e7\u00f5es com Flow, Apex e LWC\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t\t\t<li class=\"elementor-repeater-item-1826774\">\n\t\t\t\t\t\t\t<div class=\"elementor-price-table__feature-inner\">\n\t\t\t\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-arrows-alt-h\" viewBox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M377.941 169.941V216H134.059v-46.059c0-21.382-25.851-32.09-40.971-16.971L7.029 239.029c-9.373 9.373-9.373 24.568 0 33.941l86.059 86.059c15.119 15.119 40.971 4.411 40.971-16.971V296h243.882v46.059c0 21.382 25.851 32.09 40.971 16.971l86.059-86.059c9.373-9.373 9.373-24.568 0-33.941l-86.059-86.059c-15.119-15.12-40.971-4.412-40.971 16.97z\"><\/path><\/svg>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span >\n\t\t\t\t\t\t\t\t\t\tPortabilidade ou novas numera\u00e7\u00f5es em DDDs do Brasil\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t\t\t<li class=\"elementor-repeater-item-b5721ea\">\n\t\t\t\t\t\t\t<div class=\"elementor-price-table__feature-inner\">\n\t\t\t\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-check-circle\" viewBox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M504 256c0 136.967-111.033 248-248 248S8 392.967 8 256 119.033 8 256 8s248 111.033 248 248zM227.314 387.314l184-184c6.248-6.248 6.248-16.379 0-22.627l-22.627-22.627c-6.248-6.249-16.379-6.249-22.628 0L216 308.118l-70.059-70.059c-6.248-6.248-16.379-6.248-22.628 0l-22.627 22.627c-6.248 6.248-6.248 16.379 0 22.627l104 104c6.249 6.249 16.379 6.249 22.628.001z\"><\/path><\/svg>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span >\n\t\t\t\t\t\t\t\t\t\tImplanta\u00e7\u00e3o, testes e homologa\u00e7\u00e3o da integra\u00e7\u00e3o\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t\t\t<li class=\"elementor-repeater-item-1e84889\">\n\t\t\t\t\t\t\t<div class=\"elementor-price-table__feature-inner\">\n\t\t\t\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-headset\" viewBox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M192 208c0-17.67-14.33-32-32-32h-16c-35.35 0-64 28.65-64 64v48c0 35.35 28.65 64 64 64h16c17.67 0 32-14.33 32-32V208zm176 144c35.35 0 64-28.65 64-64v-48c0-35.35-28.65-64-64-64h-16c-17.67 0-32 14.33-32 32v112c0 17.67 14.33 32 32 32h16zM256 0C113.18 0 4.58 118.83 0 256v16c0 8.84 7.16 16 16 16h16c8.84 0 16-7.16 16-16v-16c0-114.69 93.31-208 208-208s208 93.31 208 208h-.12c.08 2.43.12 165.72.12 165.72 0 23.35-18.93 42.28-42.28 42.28H320c0-26.51-21.49-48-48-48h-32c-26.51 0-48 21.49-48 48s21.49 48 48 48h181.72c49.86 0 90.28-40.42 90.28-90.28V256C507.42 118.83 398.82 0 256 0z\"><\/path><\/svg>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span >\n\t\t\t\t\t\t\t\t\t\tSuporte em portugu\u00eas para telefonia e Salesforce\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t<\/ul>\n\t\t\t\n\t\t\t\t\t\t\t<div class=\"elementor-price-table__footer\">\n\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-price-table__button elementor-button elementor-size-md\" href=\"#contato\" target=\"_blank\">\n\t\t\t\t\t\t\tContratar J\u00e1\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div class=\"elementor-ribbon elementor-ribbon-left\">\n\t\t\t\t<div class=\"elementor-ribbon-inner\">\n\t\t\t\t\tA PARTIR DE\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-3941afc6 e-con-full secao-sub-plano e-flex e-con e-child\" data-id=\"3941afc6\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-2fbb21b3 e-con-full secao-plano e-flex e-con e-child\" data-id=\"2fbb21b3\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;gradient&quot;}\">\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-5ce58025 e-con-full e-flex e-con e-child\" data-id=\"5ce58025\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-12f53de4 elementor-widget elementor-widget-heading\" data-id=\"12f53de4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<p class=\"elementor-heading-title elementor-size-default\">PLANO<\/p>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7fdade3e elementor-widget elementor-widget-heading\" data-id=\"7fdade3e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Personalizado<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-38045cca elementor-widget elementor-widget-heading\" data-id=\"38045cca\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<p class=\"elementor-heading-title elementor-size-default\">Tudo do jeito que voc\u00ea e a sua empresa precisar.<\/p>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-59dd99cc e-flex e-con-boxed e-con e-child\" data-id=\"59dd99cc\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-6ce34d56 elementor-widget-mobile__width-inherit largura-total elementor-widget elementor-widget-button\" data-id=\"6ce34d56\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"#contato\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Falar com Especialista<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-31d6ff8c e-con-full secao-sub-plano e-flex e-con e-child\" data-id=\"31d6ff8c\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-7690e419 e-con-full e-flex e-con e-child\" data-id=\"7690e419\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-3a0388a4 elementor-widget elementor-widget-heading\" data-id=\"3a0388a4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Precisa de Integra\u00e7\u00f5es?<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-5b57c4bb e-flex e-con-boxed e-con e-child\" data-id=\"5b57c4bb\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-54105991 elementor-widget-mobile__width-inherit largura-total elementor-widget elementor-widget-button\" data-id=\"54105991\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"#contato\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Falar com Especialista<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<section data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-421f7a9e e-con-full sect-container sect-container-b sect-center e-flex e-con e-parent\" data-id=\"421f7a9e\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-6391176d sect-content e-flex e-con-boxed e-con e-child\" data-id=\"6391176d\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-258122d8 e-con-full e-flex e-con e-child\" data-id=\"258122d8\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-75e4cec6 elementor-widget elementor-widget-heading\" data-id=\"75e4cec6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Perguntas e Respostas Frequentes sobre Telefonia para Salesforce<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1ecaa96d elementor-widget__width-inherit elementor-widget elementor-widget-eael-adv-accordion\" data-id=\"1ecaa96d\" data-element_type=\"widget\" data-e-type=\"widget\" id=\"FAQ\" data-widget_type=\"eael-adv-accordion.default\">\n\t\t\t\t\t            <div class=\"eael-adv-accordion\" id=\"eael-adv-accordion-1ecaa96d\" data-scroll-on-click=\"\" data-scroll-speed=\"300\" data-accordion-id=\"1ecaa96d\" data-accordion-type=\"accordion\" data-toogle-speed=\"300\">\n            <div class=\"eael-accordion-list\">\n\t\t\t\t\t<div id=\"o-que-telefonia-para-salesforce-e-para-que-serve\" class=\"elementor-tab-title eael-accordion-header active-default\" tabindex=\"0\" data-tab=\"1\" aria-controls=\"elementor-tab-content-5161\"><span class=\"eael-advanced-accordion-icon-closed\"><svg aria-hidden=\"true\" class=\"fa-accordion-icon e-font-icon-svg e-fas-plus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span><span class=\"eael-advanced-accordion-icon-opened\"><svg aria-hidden=\"true\" class=\"fa-accordion-icon e-font-icon-svg e-fas-minus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span><h3 class=\"eael-accordion-tab-title\">O que \u00e9 Telefonia para Salesforce e para que serve?<\/h3><svg aria-hidden=\"true\" class=\"fa-toggle e-font-icon-svg e-fas-angle-right\" viewBox=\"0 0 256 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M224.3 273l-136 136c-9.4 9.4-24.6 9.4-33.9 0l-22.6-22.6c-9.4-9.4-9.4-24.6 0-33.9l96.4-96.4-96.4-96.4c-9.4-9.4-9.4-24.6 0-33.9L54.3 103c9.4-9.4 24.6-9.4 33.9 0l136 136c9.5 9.4 9.5 24.6.1 34z\"><\/path><\/svg><\/div><div id=\"elementor-tab-content-5161\" class=\"eael-accordion-content clearfix active-default\" data-tab=\"1\" aria-labelledby=\"o-que-telefonia-para-salesforce-e-para-que-serve\"><strong>Telefonia para Salesforce<\/strong> \u00e9 a <strong>integra\u00e7\u00e3o entre o Salesforce CRM<\/strong> \u00e9 uma plataforma de voz, como <a href=\"https:\/\/vulcanet.com.br\/solucoes\/telefonia\/pabx-virtual\/\"><strong>PABX em Nuvem<\/strong><\/a>, <strong>Telefone IP<\/strong> ou <strong>Salesforce Voice<\/strong>.<br><br>A <strong>Telefonia para Salesforce<\/strong> permite <strong>fazer e receber chamadas, usar softphone e click-to-call, identificar o cliente por screen pop e registrar cada intera\u00e7\u00e3o no cadastro relacionado<\/strong>. Para empresas, isso reduz a digita\u00e7\u00e3o manual, preserva o hist\u00f3rico e conecta conversas a <strong>leads, contatos, oportunidades ou casos<\/strong>.<br><br>A <strong>VulcaNet dimensiona a telefonia e a integra\u00e7\u00e3o conforme o fluxo de vendas ou atendimento<\/strong>.<\/div>\n\t\t\t\t\t<\/div><div class=\"eael-accordion-list\">\n\t\t\t\t\t<div id=\"a-integrao-de-chamadas-com-salesforce-permite-fazer-e-receber-chamadas-diretamente-pelo-crm\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"2\" aria-controls=\"elementor-tab-content-5162\"><span class=\"eael-advanced-accordion-icon-closed\"><svg aria-hidden=\"true\" class=\"fa-accordion-icon e-font-icon-svg e-fas-plus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span><span class=\"eael-advanced-accordion-icon-opened\"><svg aria-hidden=\"true\" class=\"fa-accordion-icon e-font-icon-svg e-fas-minus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span><h3 class=\"eael-accordion-tab-title\">A Integra\u00e7\u00e3o de Chamadas com Salesforce permite fazer e receber chamadas diretamente pelo CRM?<\/h3><svg aria-hidden=\"true\" class=\"fa-toggle e-font-icon-svg e-fas-angle-right\" viewBox=\"0 0 256 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M224.3 273l-136 136c-9.4 9.4-24.6 9.4-33.9 0l-22.6-22.6c-9.4-9.4-9.4-24.6 0-33.9l96.4-96.4-96.4-96.4c-9.4-9.4-9.4-24.6 0-33.9L54.3 103c9.4-9.4 24.6-9.4 33.9 0l136 136c9.5 9.4 9.5 24.6.1 34z\"><\/path><\/svg><\/div><div id=\"elementor-tab-content-5162\" class=\"eael-accordion-content clearfix\" data-tab=\"2\" aria-labelledby=\"a-integrao-de-chamadas-com-salesforce-permite-fazer-e-receber-chamadas-diretamente-pelo-crm\">Sim. A <strong>Integra\u00e7\u00e3o de Chamadas com Salesforce<\/strong> permite <strong>originar e atender chamadas no ambiente do CRM<\/strong>, desde que a arquitetura, a edi\u00e7\u00e3o e as licen\u00e7as utilizadas sejam compat\u00edveis.<br><br>O usu\u00e1rio pode <strong>clicar em um n\u00famero, operar um softphone e receber a identifica\u00e7\u00e3o do chamador com abertura do registro relacionado<\/strong>. A discagem e o \u00e1udio passam pela plataforma de telefonia. Enquanto o Salesforce recebe comandos, eventos e dados.<br><br>A <strong>VulcaNet valida permiss\u00f5es, cen\u00e1rios de entrada e sa\u00edda e o modelo de registro antes da ativa\u00e7\u00e3o<\/strong>.<\/div>\n\t\t\t\t\t<\/div><div class=\"eael-accordion-list\">\n\t\t\t\t\t<div id=\"como-funciona-um-pabx-em-nuvem-ou-telefonia-ip-integrado-ao-salesforce\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"3\" aria-controls=\"elementor-tab-content-5163\"><span class=\"eael-advanced-accordion-icon-closed\"><svg aria-hidden=\"true\" class=\"fa-accordion-icon e-font-icon-svg e-fas-plus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span><span class=\"eael-advanced-accordion-icon-opened\"><svg aria-hidden=\"true\" class=\"fa-accordion-icon e-font-icon-svg e-fas-minus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span><h3 class=\"eael-accordion-tab-title\">Como funciona um PABX em nuvem ou telefonia IP integrado ao Salesforce?<\/h3><svg aria-hidden=\"true\" class=\"fa-toggle e-font-icon-svg e-fas-angle-right\" viewBox=\"0 0 256 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M224.3 273l-136 136c-9.4 9.4-24.6 9.4-33.9 0l-22.6-22.6c-9.4-9.4-9.4-24.6 0-33.9l96.4-96.4-96.4-96.4c-9.4-9.4-9.4-24.6 0-33.9L54.3 103c9.4-9.4 24.6-9.4 33.9 0l136 136c9.5 9.4 9.5 24.6.1 34z\"><\/path><\/svg><\/div><div id=\"elementor-tab-content-5163\" class=\"eael-accordion-content clearfix\" data-tab=\"3\" aria-labelledby=\"como-funciona-um-pabx-em-nuvem-ou-telefonia-ip-integrado-ao-salesforce\">O <a href=\"https:\/\/vulcanet.com.br\/solucoes\/telefonia\/pabx-virtual\/\"><strong>PABX em Nuvem<\/strong><\/a> ou <strong>telefonia IP<\/strong> administra <strong>n\u00fameros, ramais, SIP, URA, filas, transfer\u00eancias e rotas de chamadas<\/strong>, enquanto o Salesforce organiza os dados do cliente e do processo.<br><br>No <strong>PABX Integrado ao Salesforce<\/strong>, uma camada como <strong>Salesforce Voice<\/strong>, <a href=\"https:\/\/vulcanet.com.br\/solucoes\/telefonia\/integracao-cti\/\"><strong>CTI<\/strong><\/a>, <a href=\"https:\/\/vulcanet.com.br\/solucoes\/telefonia\/api-de-voz\/\"><strong>API<\/strong><\/a>, <strong>webhook<\/strong> ou <strong>middleware<\/strong> troca comandos e eventos entre os ambientes. Assim, o <strong>click-to-call inicia a chamada e o registro autom\u00e1tico salva dura\u00e7\u00e3o, resultado e v\u00ednculo com o cadastro<\/strong>.<br><br>A <strong>VulcaNet desenha e homologa essas camadas conforme a infraestrutura e as licen\u00e7as dispon\u00edveis<\/strong>.<\/div>\n\t\t\t\t\t<\/div><div class=\"eael-accordion-list\">\n\t\t\t\t\t<div id=\"quais-so-os-benefcios-da-integrao-de-chamadas-com-salesforce\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"4\" aria-controls=\"elementor-tab-content-5164\"><span class=\"eael-advanced-accordion-icon-closed\"><svg aria-hidden=\"true\" class=\"fa-accordion-icon e-font-icon-svg e-fas-plus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span><span class=\"eael-advanced-accordion-icon-opened\"><svg aria-hidden=\"true\" class=\"fa-accordion-icon e-font-icon-svg e-fas-minus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span><h3 class=\"eael-accordion-tab-title\">Quais s\u00e3o os benef\u00edcios da Integra\u00e7\u00e3o de Chamadas com Salesforce?<\/h3><svg aria-hidden=\"true\" class=\"fa-toggle e-font-icon-svg e-fas-angle-right\" viewBox=\"0 0 256 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M224.3 273l-136 136c-9.4 9.4-24.6 9.4-33.9 0l-22.6-22.6c-9.4-9.4-9.4-24.6 0-33.9l96.4-96.4-96.4-96.4c-9.4-9.4-9.4-24.6 0-33.9L54.3 103c9.4-9.4 24.6-9.4 33.9 0l136 136c9.5 9.4 9.5 24.6.1 34z\"><\/path><\/svg><\/div><div id=\"elementor-tab-content-5164\" class=\"eael-accordion-content clearfix\" data-tab=\"4\" aria-labelledby=\"quais-so-os-benefcios-da-integrao-de-chamadas-com-salesforce\">Os principais benef\u00edcios s\u00e3o <strong>centraliza\u00e7\u00e3o, menos tarefas manuais, atendimento com contexto e gest\u00e3o baseada em dados<\/strong>.<br><br> A <strong>Integra\u00e7\u00e3o de Chamadas com Salesforce<\/strong> permite <strong>ligar, receber, consultar o hist\u00f3rico e registrar resultados sem alternar entre telefone, planilhas e CRM<\/strong>. O <strong>screen pop<\/strong> ajuda a identificar o cliente, enquanto <strong>grava\u00e7\u00f5es e relat\u00f3rios<\/strong> podem apoiar qualidade e produtividade quando contratados. <br><br>A <strong>Telefonia para Salesforce<\/strong> tamb\u00e9m pode <strong>acionar tarefas e atualiza\u00e7\u00f5es autom\u00e1ticas<\/strong>.<br><br> A <strong>VulcaNet alinha esses recursos aos indicadores e processos de cada opera\u00e7\u00e3o empresarial<\/strong>.<\/div>\n\t\t\t\t\t<\/div><div class=\"eael-accordion-list\">\n\t\t\t\t\t<div id=\"qual-a-diferena-entre-salesforce-open-cti-e-salesforce-voice\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"5\" aria-controls=\"elementor-tab-content-5165\"><span class=\"eael-advanced-accordion-icon-closed\"><svg aria-hidden=\"true\" class=\"fa-accordion-icon e-font-icon-svg e-fas-plus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span><span class=\"eael-advanced-accordion-icon-opened\"><svg aria-hidden=\"true\" class=\"fa-accordion-icon e-font-icon-svg e-fas-minus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span><h3 class=\"eael-accordion-tab-title\">Qual \u00e9 a diferen\u00e7a entre Salesforce Open CTI e Salesforce Voice?<\/h3><svg aria-hidden=\"true\" class=\"fa-toggle e-font-icon-svg e-fas-angle-right\" viewBox=\"0 0 256 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M224.3 273l-136 136c-9.4 9.4-24.6 9.4-33.9 0l-22.6-22.6c-9.4-9.4-9.4-24.6 0-33.9l96.4-96.4-96.4-96.4c-9.4-9.4-9.4-24.6 0-33.9L54.3 103c9.4-9.4 24.6-9.4 33.9 0l136 136c9.5 9.4 9.5 24.6.1 34z\"><\/path><\/svg><\/div><div id=\"elementor-tab-content-5165\" class=\"eael-accordion-content clearfix\" data-tab=\"5\" aria-labelledby=\"qual-a-diferena-entre-salesforce-open-cti-e-salesforce-voice\"><strong>Open CTI<\/strong> \u00e9 uma <a href=\"https:\/\/vulcanet.com.br\/solucoes\/telefonia\/api-de-voz\/\"><strong>API<\/strong><\/a> <strong>baseada em navegador<\/strong> para incorporar controles de telefonia ao Salesforce, enquanto <strong>Salesforce Voice \u00e9 a arquitetura recomendada pela Salesforce para novos projetos de voz de longo prazo<\/strong>.<br><br>O <strong>Open CTI est\u00e1 em manuten\u00e7\u00e3o, n\u00e3o recebe novos recursos e tem retirada prevista para 28 de fevereiro de 2028<\/strong>. A Telefonia para Salesforce em ambiente legado pode continuar exigindo essa tecnologia durante a transi\u00e7\u00e3o.<br><br>A <strong>VulcaNet avalia licen\u00e7as, softphone, objetos, Flow, Apex e LWC<\/strong> para planejar a migra\u00e7\u00e3o com menor risco de incompatibilidade.<\/div>\n\t\t\t\t\t<\/div><div class=\"eael-accordion-list\">\n\t\t\t\t\t<div id=\"quais-so-as-etapas-para-implantar-telefonia-para-salesforce\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"6\" aria-controls=\"elementor-tab-content-5166\"><span class=\"eael-advanced-accordion-icon-closed\"><svg aria-hidden=\"true\" class=\"fa-accordion-icon e-font-icon-svg e-fas-plus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span><span class=\"eael-advanced-accordion-icon-opened\"><svg aria-hidden=\"true\" class=\"fa-accordion-icon e-font-icon-svg e-fas-minus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span><h3 class=\"eael-accordion-tab-title\">Quais s\u00e3o as etapas para implantar Telefonia para Salesforce?<\/h3><svg aria-hidden=\"true\" class=\"fa-toggle e-font-icon-svg e-fas-angle-right\" viewBox=\"0 0 256 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M224.3 273l-136 136c-9.4 9.4-24.6 9.4-33.9 0l-22.6-22.6c-9.4-9.4-9.4-24.6 0-33.9l96.4-96.4-96.4-96.4c-9.4-9.4-9.4-24.6 0-33.9L54.3 103c9.4-9.4 24.6-9.4 33.9 0l136 136c9.5 9.4 9.5 24.6.1 34z\"><\/path><\/svg><\/div><div id=\"elementor-tab-content-5166\" class=\"eael-accordion-content clearfix\" data-tab=\"6\" aria-labelledby=\"quais-so-as-etapas-para-implantar-telefonia-para-salesforce\">A implanta\u00e7\u00e3o da <strong>Telefonia para Salesforce<\/strong> normalmente come\u00e7a pelo <strong>diagn\u00f3stico de usu\u00e1rios, filas, n\u00fameros, processos e licen\u00e7as<\/strong>.<br><br>Depois, a <strong>VulcaNet define a arquitetura de telefonia e integra\u00e7\u00e3o, planeja portabilidade ou novas numera\u00e7\u00f5es, configura PABX, softphone e objetos do CRM, e implementa automa\u00e7\u00f5es previstas<\/strong>. Em seguida, s\u00e3o executados <strong>testes de chamadas de entrada e sa\u00edda, screen pop, registro, permiss\u00f5es e cen\u00e1rios de exce\u00e7\u00e3o<\/strong>.<br><br>A ativa\u00e7\u00e3o ocorre ap\u00f3s <strong>homologa\u00e7\u00e3o com respons\u00e1veis do cliente, orienta\u00e7\u00e3o aos usu\u00e1rios e defini\u00e7\u00e3o dos crit\u00e9rios de suporte da opera\u00e7\u00e3o<\/strong>.<\/div>\n\t\t\t\t\t<\/div><div class=\"eael-accordion-list\">\n\t\t\t\t\t<div id=\"o-que-necessrio-para-iniciar-uma-integrao-de-chamadas-com-salesforce\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"7\" aria-controls=\"elementor-tab-content-5167\"><span class=\"eael-advanced-accordion-icon-closed\"><svg aria-hidden=\"true\" class=\"fa-accordion-icon e-font-icon-svg e-fas-plus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span><span class=\"eael-advanced-accordion-icon-opened\"><svg aria-hidden=\"true\" class=\"fa-accordion-icon e-font-icon-svg e-fas-minus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span><h3 class=\"eael-accordion-tab-title\">O que \u00e9 necess\u00e1rio para iniciar uma Integra\u00e7\u00e3o de Chamadas com Salesforce?<\/h3><svg aria-hidden=\"true\" class=\"fa-toggle e-font-icon-svg e-fas-angle-right\" viewBox=\"0 0 256 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M224.3 273l-136 136c-9.4 9.4-24.6 9.4-33.9 0l-22.6-22.6c-9.4-9.4-9.4-24.6 0-33.9l96.4-96.4-96.4-96.4c-9.4-9.4-9.4-24.6 0-33.9L54.3 103c9.4-9.4 24.6-9.4 33.9 0l136 136c9.5 9.4 9.5 24.6.1 34z\"><\/path><\/svg><\/div><div id=\"elementor-tab-content-5167\" class=\"eael-accordion-content clearfix\" data-tab=\"7\" aria-labelledby=\"o-que-necessrio-para-iniciar-uma-integrao-de-chamadas-com-salesforce\">Para come\u00e7ar, a empresa precisa indicar <strong>usu\u00e1rios, filas, n\u00fameros, processos de vendas ou atendimento e respons\u00e1veis t\u00e9cnicos<\/strong>.<br><br>A <strong>Integra\u00e7\u00e3o de Chamadas com Salesforce<\/strong> tamb\u00e9m exige <strong>acesso administrativo adequado, confirma\u00e7\u00e3o da edi\u00e7\u00e3o e das licen\u00e7as, pol\u00edticas de seguran\u00e7a, reten\u00e7\u00e3o de grava\u00e7\u00f5es e requisitos de relat\u00f3rios<\/strong>. Informa\u00e7\u00f5es sobre internet, headsets, portabilidade e volume de chamadas ajudam no dimensionamento. Quando dispon\u00edvel, uma sandbox facilita testes.<br><br>A <strong>VulcaNet organiza esse levantamento, registra premissas e orienta as \u00e1reas de TI, Salesforce, opera\u00e7\u00f5es e compras<\/strong>.<\/div>\n\t\t\t\t\t<\/div><div class=\"eael-accordion-list\">\n\t\t\t\t\t<div id=\"quanto-tempo-leva-para-configurar-a-telefonia-para-salesforce\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"8\" aria-controls=\"elementor-tab-content-5168\"><span class=\"eael-advanced-accordion-icon-closed\"><svg aria-hidden=\"true\" class=\"fa-accordion-icon e-font-icon-svg e-fas-plus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span><span class=\"eael-advanced-accordion-icon-opened\"><svg aria-hidden=\"true\" class=\"fa-accordion-icon e-font-icon-svg e-fas-minus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span><h3 class=\"eael-accordion-tab-title\">Quanto tempo leva para configurar a Telefonia para Salesforce?<\/h3><svg aria-hidden=\"true\" class=\"fa-toggle e-font-icon-svg e-fas-angle-right\" viewBox=\"0 0 256 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M224.3 273l-136 136c-9.4 9.4-24.6 9.4-33.9 0l-22.6-22.6c-9.4-9.4-9.4-24.6 0-33.9l96.4-96.4-96.4-96.4c-9.4-9.4-9.4-24.6 0-33.9L54.3 103c9.4-9.4 24.6-9.4 33.9 0l136 136c9.5 9.4 9.5 24.6.1 34z\"><\/path><\/svg><\/div><div id=\"elementor-tab-content-5168\" class=\"eael-accordion-content clearfix\" data-tab=\"8\" aria-labelledby=\"quanto-tempo-leva-para-configurar-a-telefonia-para-salesforce\">O prazo de configura\u00e7\u00e3o da <strong>Telefonia para Salesforce<\/strong> varia conforme <strong>n\u00famero de usu\u00e1rios, complexidade de filas e URA, portabilidade, licen\u00e7as, automa\u00e7\u00f5es e necessidade de desenvolvimento<\/strong>.<br><br>Uma implanta\u00e7\u00e3o com recursos padronizados tende a exigir menos etapas do que uma <strong>migra\u00e7\u00e3o de Open CTI com Flow, Apex e LWC personalizados<\/strong>. O cronograma tamb\u00e9m depende de acessos, documenta\u00e7\u00e3o e homologa\u00e7\u00e3o do cliente.<br><br>A <strong>VulcaNet define fases, respons\u00e1veis, depend\u00eancias e crit\u00e9rios de aceita\u00e7\u00e3o antes da ativa\u00e7\u00e3o<\/strong>.<\/div>\n\t\t\t\t\t<\/div><div class=\"eael-accordion-list\">\n\t\t\t\t\t<div id=\"o-que-est-includo-em-um-pabx-integrado-ao-salesforce\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"9\" aria-controls=\"elementor-tab-content-5169\"><span class=\"eael-advanced-accordion-icon-closed\"><svg aria-hidden=\"true\" class=\"fa-accordion-icon e-font-icon-svg e-fas-plus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span><span class=\"eael-advanced-accordion-icon-opened\"><svg aria-hidden=\"true\" class=\"fa-accordion-icon e-font-icon-svg e-fas-minus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span><h3 class=\"eael-accordion-tab-title\">O que est\u00e1 inclu\u00eddo em um PABX Integrado ao Salesforce?<\/h3><svg aria-hidden=\"true\" class=\"fa-toggle e-font-icon-svg e-fas-angle-right\" viewBox=\"0 0 256 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M224.3 273l-136 136c-9.4 9.4-24.6 9.4-33.9 0l-22.6-22.6c-9.4-9.4-9.4-24.6 0-33.9l96.4-96.4-96.4-96.4c-9.4-9.4-9.4-24.6 0-33.9L54.3 103c9.4-9.4 24.6-9.4 33.9 0l136 136c9.5 9.4 9.5 24.6.1 34z\"><\/path><\/svg><\/div><div id=\"elementor-tab-content-5169\" class=\"eael-accordion-content clearfix\" data-tab=\"9\" aria-labelledby=\"o-que-est-includo-em-um-pabx-integrado-ao-salesforce\">Um <strong>PABX Integrado ao Salesforce<\/strong> pode incluir <strong>n\u00fameros, ramais, filas, URA, transfer\u00eancias, softphone, click-to-call, screen pop e registro de atividades<\/strong>.<br><br>O escopo da <strong>Telefonia para Salesforce<\/strong> tamb\u00e9m pode abranger <strong>portabilidade, grava\u00e7\u00f5es, relat\u00f3rios, automa\u00e7\u00f5es, integra\u00e7\u00f5es por API e personaliza\u00e7\u00f5es com Flow, Apex ou LWC<\/strong>. Nem todo recurso est\u00e1 presente em qualquer plano, porque licen\u00e7as, armazenamento e complexidade variam.<br><br>A <strong>proposta da VulcaNet separa componentes, premissas e responsabilidades<\/strong> para facilitar a avalia\u00e7\u00e3o comercial.<\/div>\n\t\t\t\t\t<\/div><div class=\"eael-accordion-list\">\n\t\t\t\t\t<div id=\"onde-ficam-armazenados-o-histrico-as-gravaes-e-os-resultados-das-chamadas\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"10\" aria-controls=\"elementor-tab-content-51610\"><span class=\"eael-advanced-accordion-icon-closed\"><svg aria-hidden=\"true\" class=\"fa-accordion-icon e-font-icon-svg e-fas-plus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span><span class=\"eael-advanced-accordion-icon-opened\"><svg aria-hidden=\"true\" class=\"fa-accordion-icon e-font-icon-svg e-fas-minus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span><h3 class=\"eael-accordion-tab-title\">Onde ficam armazenados o hist\u00f3rico, as grava\u00e7\u00f5es e os resultados das chamadas?<\/h3><svg aria-hidden=\"true\" class=\"fa-toggle e-font-icon-svg e-fas-angle-right\" viewBox=\"0 0 256 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M224.3 273l-136 136c-9.4 9.4-24.6 9.4-33.9 0l-22.6-22.6c-9.4-9.4-9.4-24.6 0-33.9l96.4-96.4-96.4-96.4c-9.4-9.4-9.4-24.6 0-33.9L54.3 103c9.4-9.4 24.6-9.4 33.9 0l136 136c9.5 9.4 9.5 24.6.1 34z\"><\/path><\/svg><\/div><div id=\"elementor-tab-content-51610\" class=\"eael-accordion-content clearfix\" data-tab=\"10\" aria-labelledby=\"onde-ficam-armazenados-o-histrico-as-gravaes-e-os-resultados-das-chamadas\">O hist\u00f3rico pode ficar em <strong>atividades, no objeto VoiceCall ou em objetos personalizados<\/strong>, conforme a arquitetura adotada.<br><br>No <strong>Registro de Chamadas no Salesforce<\/strong>, <strong>hor\u00e1rio, dura\u00e7\u00e3o, origem, destino, resultado e v\u00ednculo com o cliente podem ser salvos no CRM<\/strong>. Grava\u00e7\u00f5es podem permanecer em reposit\u00f3rio contratado, com refer\u00eancia ou acesso controlado pelo Salesforce. A <strong>Telefonia para Salesforce<\/strong> deve definir <strong>permiss\u00f5es<\/strong>, <strong>reten\u00e7\u00e3o<\/strong>, <strong>elimina\u00e7\u00e3o<\/strong> e <strong>rastreabilidade<\/strong>.<br><br>A <strong>VulcaNet configura o modelo t\u00e9cnico conforme as pol\u00edticas de seguran\u00e7a e LGPD estabelecidas pela empresa<\/strong>.<\/div>\n\t\t\t\t\t<\/div><div class=\"eael-accordion-list\">\n\t\t\t\t\t<div id=\"quanto-custa-uma-soluo-de-telefonia-para-salesforce\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"11\" aria-controls=\"elementor-tab-content-51611\"><span class=\"eael-advanced-accordion-icon-closed\"><svg aria-hidden=\"true\" class=\"fa-accordion-icon e-font-icon-svg e-fas-plus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span><span class=\"eael-advanced-accordion-icon-opened\"><svg aria-hidden=\"true\" class=\"fa-accordion-icon e-font-icon-svg e-fas-minus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span><h3 class=\"eael-accordion-tab-title\">Quanto custa uma solu\u00e7\u00e3o de Telefonia para Salesforce?<\/h3><svg aria-hidden=\"true\" class=\"fa-toggle e-font-icon-svg e-fas-angle-right\" viewBox=\"0 0 256 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M224.3 273l-136 136c-9.4 9.4-24.6 9.4-33.9 0l-22.6-22.6c-9.4-9.4-9.4-24.6 0-33.9l96.4-96.4-96.4-96.4c-9.4-9.4-9.4-24.6 0-33.9L54.3 103c9.4-9.4 24.6-9.4 33.9 0l136 136c9.5 9.4 9.5 24.6.1 34z\"><\/path><\/svg><\/div><div id=\"elementor-tab-content-51611\" class=\"eael-accordion-content clearfix\" data-tab=\"11\" aria-labelledby=\"quanto-custa-uma-soluo-de-telefonia-para-salesforce\">A <strong>Telefonia para Salesforce tem refer\u00eancia inicial de R\\$499 por m\u00eas<\/strong>.<br><br>O pre\u00e7o final depende do <strong>n\u00famero de usu\u00e1rios, canais simult\u00e2neos, numera\u00e7\u00e3o, perfil de chamadas, grava\u00e7\u00f5es, suporte, implanta\u00e7\u00e3o e personaliza\u00e7\u00f5es<\/strong>. Licen\u00e7as ou add-ons da Salesforce, armazenamento e consumo podem compor o custo total conforme o projeto.<br><br>A <strong>VulcaNet apresenta o escopo por camadas<\/strong> para que sua empresa entenda o investimento recorrente e os itens de implanta\u00e7\u00e3o antes de contratar.<\/div>\n\t\t\t\t\t<\/div><div class=\"eael-accordion-list\">\n\t\t\t\t\t<div id=\"quais-edies-e-licenas-do-salesforce-so-necessrias-para-integrar-telefonia\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"12\" aria-controls=\"elementor-tab-content-51612\"><span class=\"eael-advanced-accordion-icon-closed\"><svg aria-hidden=\"true\" class=\"fa-accordion-icon e-font-icon-svg e-fas-plus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span><span class=\"eael-advanced-accordion-icon-opened\"><svg aria-hidden=\"true\" class=\"fa-accordion-icon e-font-icon-svg e-fas-minus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span><h3 class=\"eael-accordion-tab-title\">Quais edi\u00e7\u00f5es e licen\u00e7as do Salesforce s\u00e3o necess\u00e1rias para integrar telefonia?<\/h3><svg aria-hidden=\"true\" class=\"fa-toggle e-font-icon-svg e-fas-angle-right\" viewBox=\"0 0 256 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M224.3 273l-136 136c-9.4 9.4-24.6 9.4-33.9 0l-22.6-22.6c-9.4-9.4-9.4-24.6 0-33.9l96.4-96.4-96.4-96.4c-9.4-9.4-9.4-24.6 0-33.9L54.3 103c9.4-9.4 24.6-9.4 33.9 0l136 136c9.5 9.4 9.5 24.6.1 34z\"><\/path><\/svg><\/div><div id=\"elementor-tab-content-51612\" class=\"eael-accordion-content clearfix\" data-tab=\"12\" aria-labelledby=\"quais-edies-e-licenas-do-salesforce-so-necessrias-para-integrar-telefonia\">As edi\u00e7\u00f5es e licen\u00e7as necess\u00e1rias dependem da <strong>tecnologia escolhida, dos recursos do Sales Cloud ou Service Cloud e do modelo de integra\u00e7\u00e3o<\/strong>.<br><br>A <strong>Telefonia para Salesforce<\/strong> pode usar <strong>Salesforce Voice, pacote, API, middleware ou Open CTI em ambientes existentes<\/strong>, e cada caminho possui requisitos pr\u00f3prios. Recursos como <strong>VoiceCall<\/strong>, <strong><a href=\"https:\/\/vulcanet.com.br\/solucoes\/omnichannel\/\">Omnichannel<\/a><\/strong>, <strong><a href=\"https:\/\/vulcanet.com.br\/solucoes\/telefonia\/gravador-de-chamadas\/\">grava\u00e7\u00e3o<\/a><\/strong> ou <strong>IA<\/strong> tamb\u00e9m podem exigir licen\u00e7as e add-ons espec\u00edficos.<br><br>A <strong>VulcaNet realiza um invent\u00e1rio da organiza\u00e7\u00e3o, valida permiss\u00f5es e confirma depend\u00eancias<\/strong> com a documenta\u00e7\u00e3o aplic\u00e1vel antes de apresentar a arquitetura e o or\u00e7amento.<\/div>\n\t\t\t\t\t<\/div><div class=\"eael-accordion-list\">\n\t\t\t\t\t<div id=\"telefonia-para-salesforce-vale-a-pena-para-empresas-de-diferentes-portes\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"13\" aria-controls=\"elementor-tab-content-51613\"><span class=\"eael-advanced-accordion-icon-closed\"><svg aria-hidden=\"true\" class=\"fa-accordion-icon e-font-icon-svg e-fas-plus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span><span class=\"eael-advanced-accordion-icon-opened\"><svg aria-hidden=\"true\" class=\"fa-accordion-icon e-font-icon-svg e-fas-minus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span><h3 class=\"eael-accordion-tab-title\">Telefonia para Salesforce vale a pena para empresas de diferentes portes?<\/h3><svg aria-hidden=\"true\" class=\"fa-toggle e-font-icon-svg e-fas-angle-right\" viewBox=\"0 0 256 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M224.3 273l-136 136c-9.4 9.4-24.6 9.4-33.9 0l-22.6-22.6c-9.4-9.4-9.4-24.6 0-33.9l96.4-96.4-96.4-96.4c-9.4-9.4-9.4-24.6 0-33.9L54.3 103c9.4-9.4 24.6-9.4 33.9 0l136 136c9.5 9.4 9.5 24.6.1 34z\"><\/path><\/svg><\/div><div id=\"elementor-tab-content-51613\" class=\"eael-accordion-content clearfix\" data-tab=\"13\" aria-labelledby=\"telefonia-para-salesforce-vale-a-pena-para-empresas-de-diferentes-portes\">Sim, quando a empresa possui <strong>volume recorrente de chamadas, depende do hist\u00f3rico no CRM ou precisa acompanhar produtividade e qualidade<\/strong>.<br><br>A <strong>Telefonia para Salesforce atende opera\u00e7\u00f5es de diferentes portes<\/strong> porque usu\u00e1rios, canais, filas e automa\u00e7\u00f5es podem ser dimensionados conforme a demanda. O valor aumenta quando a equipe <strong>reduz digita\u00e7\u00e3o, mant\u00e9m registros completos e trabalha com mais contexto<\/strong>.<br><br>A <strong>VulcaNet avalia o caso de uso e prop\u00f5e uma arquitetura proporcional \u00e0 necessidade<\/strong>, sem presumir que todos os recursos sejam necess\u00e1rios.<\/div>\n\t\t\t\t\t<\/div><div class=\"eael-accordion-list\">\n\t\t\t\t\t<div id=\"como-escolher-um-fornecedor-de-integrao-de-chamadas-com-salesforce\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"14\" aria-controls=\"elementor-tab-content-51614\"><span class=\"eael-advanced-accordion-icon-closed\"><svg aria-hidden=\"true\" class=\"fa-accordion-icon e-font-icon-svg e-fas-plus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span><span class=\"eael-advanced-accordion-icon-opened\"><svg aria-hidden=\"true\" class=\"fa-accordion-icon e-font-icon-svg e-fas-minus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span><h3 class=\"eael-accordion-tab-title\">Como escolher um fornecedor de Integra\u00e7\u00e3o de Chamadas com Salesforce?<\/h3><svg aria-hidden=\"true\" class=\"fa-toggle e-font-icon-svg e-fas-angle-right\" viewBox=\"0 0 256 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M224.3 273l-136 136c-9.4 9.4-24.6 9.4-33.9 0l-22.6-22.6c-9.4-9.4-9.4-24.6 0-33.9l96.4-96.4-96.4-96.4c-9.4-9.4-9.4-24.6 0-33.9L54.3 103c9.4-9.4 24.6-9.4 33.9 0l136 136c9.5 9.4 9.5 24.6.1 34z\"><\/path><\/svg><\/div><div id=\"elementor-tab-content-51614\" class=\"eael-accordion-content clearfix\" data-tab=\"14\" aria-labelledby=\"como-escolher-um-fornecedor-de-integrao-de-chamadas-com-salesforce\">Uma escolha segura considera <strong>experi\u00eancia em telefonia empresarial, capacidade de integra\u00e7\u00e3o, suporte local, conformidade e plano para Salesforce Voice<\/strong>.<br><br>O fornecedor de <strong>Integra\u00e7\u00e3o de Chamadas com Salesforce<\/strong> deve explicar a <strong>arquitetura, os objetos utilizados, as licen\u00e7as exigidas, o armazenamento das grava\u00e7\u00f5es e os crit\u00e9rios de homologa\u00e7\u00e3o<\/strong>. Tamb\u00e9m \u00e9 importante verificar <strong>portabilidade, cobertura, suporte em portugu\u00eas e autoriza\u00e7\u00e3o regulat\u00f3ria<\/strong>.<br><br>A <a href=\"https:\/\/vulcanet.com.br\/diferenciais\/engenharia-de-computacao-no-dna\/\"><strong>VulcaNet re\u00fane engenharia Salesforce<\/strong><\/a> e <a href=\"https:\/\/vulcanet.com.br\/diferenciais\/operadora-de-telefonia-fixa-stfc-autorizada-pela-anatel\/\"><strong>Opera\u00e7\u00e3o STFC autorizada pela Anatel<\/strong><\/a>, com atua\u00e7\u00e3o especializada em telefonia, conectividade e nuvem para empresas.<\/div>\n\t\t\t\t\t<\/div><div class=\"eael-accordion-list\">\n\t\t\t\t\t<div id=\"-possvel-portar-os-nmeros-atuais-e-contratar-novas-numeraes-em-outros-ddds\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"15\" aria-controls=\"elementor-tab-content-51615\"><span class=\"eael-advanced-accordion-icon-closed\"><svg aria-hidden=\"true\" class=\"fa-accordion-icon e-font-icon-svg e-fas-plus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span><span class=\"eael-advanced-accordion-icon-opened\"><svg aria-hidden=\"true\" class=\"fa-accordion-icon e-font-icon-svg e-fas-minus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span><h3 class=\"eael-accordion-tab-title\">\u00c9 poss\u00edvel portar os n\u00fameros atuais e contratar novas numera\u00e7\u00f5es em outros DDDs?<\/h3><svg aria-hidden=\"true\" class=\"fa-toggle e-font-icon-svg e-fas-angle-right\" viewBox=\"0 0 256 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M224.3 273l-136 136c-9.4 9.4-24.6 9.4-33.9 0l-22.6-22.6c-9.4-9.4-9.4-24.6 0-33.9l96.4-96.4-96.4-96.4c-9.4-9.4-9.4-24.6 0-33.9L54.3 103c9.4-9.4 24.6-9.4 33.9 0l136 136c9.5 9.4 9.5 24.6.1 34z\"><\/path><\/svg><\/div><div id=\"elementor-tab-content-51615\" class=\"eael-accordion-content clearfix\" data-tab=\"15\" aria-labelledby=\"-possvel-portar-os-nmeros-atuais-e-contratar-novas-numeraes-em-outros-ddds\">Sim. A <strong>Telefonia para Salesforce<\/strong> pode incluir a <strong>portabilidade dos n\u00fameros empresariais atuais<\/strong> e a <strong>contrata\u00e7\u00e3o de novas numera\u00e7\u00f5es em DDDs de todo o Brasil<\/strong>.<br><br>A disponibilidade depende da numera\u00e7\u00e3o desejada, da \u00e1rea de servi\u00e7o, da documenta\u00e7\u00e3o e da viabilidade t\u00e9cnica. A portabilidade tamb\u00e9m segue regras aplic\u00e1veis ao tipo e \u00e0 titularidade do n\u00famero. A <strong>VulcaNet analisa os dados, orienta o envio dos documentos e planeja a ativa\u00e7\u00e3o<\/strong> para reduzir impactos sobre o atendimento.<\/div>\n\t\t\t\t\t<\/div><div class=\"eael-accordion-list\">\n\t\t\t\t\t<div id=\"o-custo-por-usurio-ficar-alto-ao-somar-telefonia-salesforce-e-implantao\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"16\" aria-controls=\"elementor-tab-content-51616\"><span class=\"eael-advanced-accordion-icon-closed\"><svg aria-hidden=\"true\" class=\"fa-accordion-icon e-font-icon-svg e-fas-plus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span><span class=\"eael-advanced-accordion-icon-opened\"><svg aria-hidden=\"true\" class=\"fa-accordion-icon e-font-icon-svg e-fas-minus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span><h3 class=\"eael-accordion-tab-title\">O custo por usu\u00e1rio ficar\u00e1 alto ao somar telefonia, Salesforce e implanta\u00e7\u00e3o?<\/h3><svg aria-hidden=\"true\" class=\"fa-toggle e-font-icon-svg e-fas-angle-right\" viewBox=\"0 0 256 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M224.3 273l-136 136c-9.4 9.4-24.6 9.4-33.9 0l-22.6-22.6c-9.4-9.4-9.4-24.6 0-33.9l96.4-96.4-96.4-96.4c-9.4-9.4-9.4-24.6 0-33.9L54.3 103c9.4-9.4 24.6-9.4 33.9 0l136 136c9.5 9.4 9.5 24.6.1 34z\"><\/path><\/svg><\/div><div id=\"elementor-tab-content-51616\" class=\"eael-accordion-content clearfix\" data-tab=\"16\" aria-labelledby=\"o-custo-por-usurio-ficar-alto-ao-somar-telefonia-salesforce-e-implantao\">O <strong>custo total pode ser controlado quando telefonia, licen\u00e7as, consumo, implanta\u00e7\u00e3o e personaliza\u00e7\u00f5es s\u00e3o apresentados separadamente<\/strong>.<br><br>A <strong>Telefonia para Salesforce n\u00e3o deve ser avaliada apenas pelo pre\u00e7o por usu\u00e1rio<\/strong>, mas tamb\u00e9m pelo <strong>trabalho manual reduzido, pela qualidade dos registros e pela centraliza\u00e7\u00e3o da opera\u00e7\u00e3o<\/strong>. Recursos como IA, armazenamento ampliado ou desenvolvimento espec\u00edfico podem elevar o investimento.<br><br>A <strong>VulcaNet dimensiona usu\u00e1rios, canais e integra\u00e7\u00f5es conforme a demanda<\/strong> e apresenta as premissas para facilitar a compara\u00e7\u00e3o financeira entre cen\u00e1rios.<\/div>\n\t\t\t\t\t<\/div><div class=\"eael-accordion-list\">\n\t\t\t\t\t<div id=\"a-qualidade-das-chamadas-confivel-para-vendas-e-atendimento\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"17\" aria-controls=\"elementor-tab-content-51617\"><span class=\"eael-advanced-accordion-icon-closed\"><svg aria-hidden=\"true\" class=\"fa-accordion-icon e-font-icon-svg e-fas-plus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span><span class=\"eael-advanced-accordion-icon-opened\"><svg aria-hidden=\"true\" class=\"fa-accordion-icon e-font-icon-svg e-fas-minus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span><h3 class=\"eael-accordion-tab-title\">A qualidade das chamadas \u00e9 confi\u00e1vel para vendas e atendimento?<\/h3><svg aria-hidden=\"true\" class=\"fa-toggle e-font-icon-svg e-fas-angle-right\" viewBox=\"0 0 256 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M224.3 273l-136 136c-9.4 9.4-24.6 9.4-33.9 0l-22.6-22.6c-9.4-9.4-9.4-24.6 0-33.9l96.4-96.4-96.4-96.4c-9.4-9.4-9.4-24.6 0-33.9L54.3 103c9.4-9.4 24.6-9.4 33.9 0l136 136c9.5 9.4 9.5 24.6.1 34z\"><\/path><\/svg><\/div><div id=\"elementor-tab-content-51617\" class=\"eael-accordion-content clearfix\" data-tab=\"17\" aria-labelledby=\"a-qualidade-das-chamadas-confivel-para-vendas-e-atendimento\">A qualidade pode ser adequada para opera\u00e7\u00f5es empresariais quando <strong>conectividade, capacidade de canais, rotas, equipamentos e ambiente dos usu\u00e1rios s\u00e3o corretamente dimensionados<\/strong>.<br><br>A <strong>Telefonia para Salesforce utiliza a plataforma de voz para transportar o \u00e1udio, enquanto o CRM recebe comandos e registros<\/strong>. Por isso, <strong>estabilidade da internet, headsets, prioriza\u00e7\u00e3o de tr\u00e1fego e monitoramento<\/strong> influenciam a experi\u00eancia.<br><br>A <strong>VulcaNet avalia telefonia, conectividade e nuvem de forma integrada<\/strong>, testa chamadas e ajusta a infraestrutura conforme o perfil operacional.<\/div>\n\t\t\t\t\t<\/div><div class=\"eael-accordion-list\">\n\t\t\t\t\t<div id=\"como-a-integrao-de-chamadas-com-salesforce-protege-gravaes-e-dados-conforme-a-lgpd\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"18\" aria-controls=\"elementor-tab-content-51618\"><span class=\"eael-advanced-accordion-icon-closed\"><svg aria-hidden=\"true\" class=\"fa-accordion-icon e-font-icon-svg e-fas-plus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span><span class=\"eael-advanced-accordion-icon-opened\"><svg aria-hidden=\"true\" class=\"fa-accordion-icon e-font-icon-svg e-fas-minus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span><h3 class=\"eael-accordion-tab-title\">Como a Integra\u00e7\u00e3o de Chamadas com Salesforce protege grava\u00e7\u00f5es e dados conforme a LGPD?<\/h3><svg aria-hidden=\"true\" class=\"fa-toggle e-font-icon-svg e-fas-angle-right\" viewBox=\"0 0 256 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M224.3 273l-136 136c-9.4 9.4-24.6 9.4-33.9 0l-22.6-22.6c-9.4-9.4-9.4-24.6 0-33.9l96.4-96.4-96.4-96.4c-9.4-9.4-9.4-24.6 0-33.9L54.3 103c9.4-9.4 24.6-9.4 33.9 0l136 136c9.5 9.4 9.5 24.6.1 34z\"><\/path><\/svg><\/div><div id=\"elementor-tab-content-51618\" class=\"eael-accordion-content clearfix\" data-tab=\"18\" aria-labelledby=\"como-a-integrao-de-chamadas-com-salesforce-protege-gravaes-e-dados-conforme-a-lgpd\">A conformidade exige <strong>finalidade definida<\/strong>, <strong>hip\u00f3tese legal adequada<\/strong>, <strong>controles de acesso<\/strong>, <strong>reten\u00e7\u00e3o<\/strong> e <strong>elimina\u00e7\u00e3o dos dados<\/strong>.<br><br>A <strong>Integra\u00e7\u00e3o de Chamadas com Salesforce<\/strong> pode tratar <strong>n\u00fameros<\/strong>, <strong>cadastros<\/strong>, <strong>grava\u00e7\u00f5es<\/strong>, <strong>transcri\u00e7\u00f5es<\/strong> e <strong>notas que contenham dados pessoais ou sens\u00edveis<\/strong>. O projeto deve definir <strong>responsabilidades de controlador e operador, locais de armazenamento, permiss\u00f5es por perfil e atendimento aos direitos dos titulares<\/strong>.<br><br>A <strong>VulcaNet configura os controles t\u00e9cnicos previstos no escopo e orienta a integra\u00e7\u00e3o<\/strong>, enquanto a empresa estabelece suas pol\u00edticas, bases legais e regras internas de tratamento.<\/div>\n\t\t\t\t\t<\/div><div class=\"eael-accordion-list\">\n\t\t\t\t\t<div id=\"o-que-acontecer-quando-o-salesforce-encerrar-o-open-cti-em-2028\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"19\" aria-controls=\"elementor-tab-content-51619\"><span class=\"eael-advanced-accordion-icon-closed\"><svg aria-hidden=\"true\" class=\"fa-accordion-icon e-font-icon-svg e-fas-plus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span><span class=\"eael-advanced-accordion-icon-opened\"><svg aria-hidden=\"true\" class=\"fa-accordion-icon e-font-icon-svg e-fas-minus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span><h3 class=\"eael-accordion-tab-title\">O que acontecer\u00e1 quando o Salesforce encerrar o Open CTI em 2028?<\/h3><svg aria-hidden=\"true\" class=\"fa-toggle e-font-icon-svg e-fas-angle-right\" viewBox=\"0 0 256 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M224.3 273l-136 136c-9.4 9.4-24.6 9.4-33.9 0l-22.6-22.6c-9.4-9.4-9.4-24.6 0-33.9l96.4-96.4-96.4-96.4c-9.4-9.4-9.4-24.6 0-33.9L54.3 103c9.4-9.4 24.6-9.4 33.9 0l136 136c9.5 9.4 9.5 24.6.1 34z\"><\/path><\/svg><\/div><div id=\"elementor-tab-content-51619\" class=\"eael-accordion-content clearfix\" data-tab=\"19\" aria-labelledby=\"o-que-acontecer-quando-o-salesforce-encerrar-o-open-cti-em-2028\">A <strong>retirada do Open CTI exige planejamento de migra\u00e7\u00e3o para evitar incompatibilidades e retrabalho<\/strong>.<br><br>A <strong>Salesforce prev\u00ea o encerramento em 28 de fevereiro de 2028 e recomenda Salesforce Voice como dire\u00e7\u00e3o de longo prazo<\/strong>. A <strong>Telefonia para Salesforce<\/strong> baseada em ambiente legado deve mapear <strong>softphone<\/strong>, <strong>objetos<\/strong>, <strong>layouts<\/strong>, <a href=\"https:\/\/vulcanet.com.br\/solucoes\/telefonia\/api-de-voz\/\"><strong>APIs<\/strong><\/a>, <strong>Flow<\/strong>, <strong>Apex<\/strong> e <strong>componentes LWC<\/strong> antes da mudan\u00e7a.<br><br>A <strong>VulcaNet avalia essas depend\u00eancias, identifica recursos que precisam ser adaptados e organiza uma transi\u00e7\u00e3o compat\u00edvel<\/strong> com as licen\u00e7as e prioridades da opera\u00e7\u00e3o.<\/div>\n\t\t\t\t\t<\/div><div class=\"eael-accordion-list\">\n\t\t\t\t\t<div id=\"como-saber-se-a-integrao-de-chamadas-com-salesforce-est-funcionando-corretamente\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"20\" aria-controls=\"elementor-tab-content-51620\"><span class=\"eael-advanced-accordion-icon-closed\"><svg aria-hidden=\"true\" class=\"fa-accordion-icon e-font-icon-svg e-fas-plus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span><span class=\"eael-advanced-accordion-icon-opened\"><svg aria-hidden=\"true\" class=\"fa-accordion-icon e-font-icon-svg e-fas-minus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span><h3 class=\"eael-accordion-tab-title\">Como saber se a Integra\u00e7\u00e3o de Chamadas com Salesforce est\u00e1 funcionando corretamente?<\/h3><svg aria-hidden=\"true\" class=\"fa-toggle e-font-icon-svg e-fas-angle-right\" viewBox=\"0 0 256 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M224.3 273l-136 136c-9.4 9.4-24.6 9.4-33.9 0l-22.6-22.6c-9.4-9.4-9.4-24.6 0-33.9l96.4-96.4-96.4-96.4c-9.4-9.4-9.4-24.6 0-33.9L54.3 103c9.4-9.4 24.6-9.4 33.9 0l136 136c9.5 9.4 9.5 24.6.1 34z\"><\/path><\/svg><\/div><div id=\"elementor-tab-content-51620\" class=\"eael-accordion-content clearfix\" data-tab=\"20\" aria-labelledby=\"como-saber-se-a-integrao-de-chamadas-com-salesforce-est-funcionando-corretamente\">A integra\u00e7\u00e3o est\u00e1 funcionando corretamente quando <strong>chamadas, identifica\u00e7\u00e3o, registros e automa\u00e7\u00f5es seguem os crit\u00e9rios definidos no projeto<\/strong>.<br><br>A <strong>Integra\u00e7\u00e3o de Chamadas com Salesforce<\/strong> deve ser validada com <strong>cen\u00e1rios de entrada, sa\u00edda, chamada perdida, transfer\u00eancia, resultado e falha<\/strong>. Indicadores como <strong>registros completos, dura\u00e7\u00e3o, chamadas n\u00e3o associadas, tempo entre contatos e tarefas criadas<\/strong> ajudam a acompanhar o desempenho.<br><br>A <strong>VulcaNet documenta testes, homologa fluxos com os respons\u00e1veis e ajusta campos, permiss\u00f5es ou rotas<\/strong> quando s\u00e3o encontradas diverg\u00eancias.<\/div>\n\t\t\t\t\t<\/div><div class=\"eael-accordion-list\">\n\t\t\t\t\t<div id=\"-possvel-criar-automaes-ps-chamada-usando-salesforce-flow-e-apex\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"21\" aria-controls=\"elementor-tab-content-51621\"><span class=\"eael-advanced-accordion-icon-closed\"><svg aria-hidden=\"true\" class=\"fa-accordion-icon e-font-icon-svg e-fas-plus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span><span class=\"eael-advanced-accordion-icon-opened\"><svg aria-hidden=\"true\" class=\"fa-accordion-icon e-font-icon-svg e-fas-minus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span><h3 class=\"eael-accordion-tab-title\">\u00c9 poss\u00edvel criar automa\u00e7\u00f5es p\u00f3s-chamada usando Salesforce Flow e Apex?<\/h3><svg aria-hidden=\"true\" class=\"fa-toggle e-font-icon-svg e-fas-angle-right\" viewBox=\"0 0 256 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M224.3 273l-136 136c-9.4 9.4-24.6 9.4-33.9 0l-22.6-22.6c-9.4-9.4-9.4-24.6 0-33.9l96.4-96.4-96.4-96.4c-9.4-9.4-9.4-24.6 0-33.9L54.3 103c9.4-9.4 24.6-9.4 33.9 0l136 136c9.5 9.4 9.5 24.6.1 34z\"><\/path><\/svg><\/div><div id=\"elementor-tab-content-51621\" class=\"eael-accordion-content clearfix\" data-tab=\"21\" aria-labelledby=\"-possvel-criar-automaes-ps-chamada-usando-salesforce-flow-e-apex\">Sim. A <strong>Automa\u00e7\u00e3o de Chamadas no Salesforce com Flow<\/strong> pode <strong>criar tarefas, atualizar status, agendar retornos, abrir casos ou enviar alertas ap\u00f3s uma chamada<\/strong>.<br><br>O <strong>Apex atende regras mais complexas, valida\u00e7\u00f5es e integra\u00e7\u00f5es com sistemas externos<\/strong>. Para usar Apex Triggers, o <strong>evento telef\u00f4nico precisa criar<\/strong> ou <strong>atualizar um objeto compat\u00edvel no Salesforce<\/strong>. Quando o evento existe apenas na plataforma de voz, a <strong>Telefonia para Salesforce<\/strong> pode exigir <strong>webhook, API, middleware ou Platform Event<\/strong>.<br><br>A <strong>VulcaNet avalia o evento dispon\u00edvel antes de definir a automa\u00e7\u00e3o<\/strong>.<\/div>\n\t\t\t\t\t<\/div><div class=\"eael-accordion-list\">\n\t\t\t\t\t<div id=\"os-registros-das-chamadas-podem-ser-consultados-com-soql-e-exibidos-em-componentes-lwc\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"22\" aria-controls=\"elementor-tab-content-51622\"><span class=\"eael-advanced-accordion-icon-closed\"><svg aria-hidden=\"true\" class=\"fa-accordion-icon e-font-icon-svg e-fas-plus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span><span class=\"eael-advanced-accordion-icon-opened\"><svg aria-hidden=\"true\" class=\"fa-accordion-icon e-font-icon-svg e-fas-minus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span><h3 class=\"eael-accordion-tab-title\">Os registros das chamadas podem ser consultados com SOQL e exibidos em componentes LWC?<\/h3><svg aria-hidden=\"true\" class=\"fa-toggle e-font-icon-svg e-fas-angle-right\" viewBox=\"0 0 256 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M224.3 273l-136 136c-9.4 9.4-24.6 9.4-33.9 0l-22.6-22.6c-9.4-9.4-9.4-24.6 0-33.9l96.4-96.4-96.4-96.4c-9.4-9.4-9.4-24.6 0-33.9L54.3 103c9.4-9.4 24.6-9.4 33.9 0l136 136c9.5 9.4 9.5 24.6.1 34z\"><\/path><\/svg><\/div><div id=\"elementor-tab-content-51622\" class=\"eael-accordion-content clearfix\" data-tab=\"22\" aria-labelledby=\"os-registros-das-chamadas-podem-ser-consultados-com-soql-e-exibidos-em-componentes-lwc\">Sim. A <strong>Consulta de Registros de Chamadas com SOQL<\/strong> pode recuperar dados de <strong>Task, VoiceCall ou objetos personalizados<\/strong>, conforme o modelo adotado.<br><br>Um <strong>Componente de Telefonia Salesforce em LWC<\/strong> pode apresentar <strong>hist\u00f3rico, resultados, indicadores, grava\u00e7\u00f5es e a\u00e7\u00f5es relacionadas<\/strong> no contexto do usu\u00e1rio. Campos e relacionamentos precisam estar corretamente definidos, e as permiss\u00f5es devem respeitar o perfil de acesso.<br><br>A <strong>VulcaNet estrutura consultas, m\u00e9todos Apex e componentes da Telefonia para Salesforce<\/strong> conforme requisitos funcionais, seguran\u00e7a e volume de dados.<\/div>\n\t\t\t\t\t<\/div><div class=\"eael-accordion-list\">\n\t\t\t\t\t<div id=\"a-integrao-sip-salesforce-conecta-a-operadora-diretamente-ao-crm\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"23\" aria-controls=\"elementor-tab-content-51623\"><span class=\"eael-advanced-accordion-icon-closed\"><svg aria-hidden=\"true\" class=\"fa-accordion-icon e-font-icon-svg e-fas-plus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span><span class=\"eael-advanced-accordion-icon-opened\"><svg aria-hidden=\"true\" class=\"fa-accordion-icon e-font-icon-svg e-fas-minus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span><h3 class=\"eael-accordion-tab-title\">A Integra\u00e7\u00e3o SIP Salesforce conecta a operadora diretamente ao CRM?<\/h3><svg aria-hidden=\"true\" class=\"fa-toggle e-font-icon-svg e-fas-angle-right\" viewBox=\"0 0 256 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M224.3 273l-136 136c-9.4 9.4-24.6 9.4-33.9 0l-22.6-22.6c-9.4-9.4-9.4-24.6 0-33.9l96.4-96.4-96.4-96.4c-9.4-9.4-9.4-24.6 0-33.9L54.3 103c9.4-9.4 24.6-9.4 33.9 0l136 136c9.5 9.4 9.5 24.6.1 34z\"><\/path><\/svg><\/div><div id=\"elementor-tab-content-51623\" class=\"eael-accordion-content clearfix\" data-tab=\"23\" aria-labelledby=\"a-integrao-sip-salesforce-conecta-a-operadora-diretamente-ao-crm\"><strong>SIP normalmente conecta a operadora ao PABX ou \u00e0 plataforma de telefonia, e n\u00e3o diretamente ao Salesforce CRM<\/strong>.<br><br>Na <a href=\"https:\/\/vulcanet.com.br\/solucoes\/telefonia\/sip-trunk-na-nuvem\/\"><strong>Integra\u00e7\u00e3o SIP Salesforce<\/strong><\/a>, o <a href=\"https:\/\/vulcanet.com.br\/solucoes\/telefonia\/pabx-virtual\/\"><strong>PABX<\/strong><\/a> controla <strong>n\u00fameros<\/strong>, <a href=\"https:\/\/vulcanet.com.br\/solucoes\/telefonia\/ramal-ddr\/\"><strong>Ramais DDR<\/strong><\/a>, <strong>filas<\/strong>, <a href=\"https:\/\/vulcanet.com.br\/solucoes\/telefonia\/ura\/\"><strong>URA<\/strong><\/a> e <strong>encaminhamentos<\/strong>. <strong>Salesforce Voice<\/strong>, <a href=\"https:\/\/vulcanet.com.br\/solucoes\/telefonia\/integracao-cti\/\"><strong>CTI<\/strong><\/a>, <a href=\"https:\/\/vulcanet.com.br\/solucoes\/telefonia\/api-de-voz\/\"><strong>APIs<\/strong><\/a>, <strong>webhooks<\/strong> ou <strong>middleware<\/strong> levam comandos e eventos ao CRM. O <strong>WebRTC<\/strong> tamb\u00e9m pode viabilizar o \u00e1udio no navegador em arquiteturas compat\u00edveis.<br><br>A <strong>VulcaNet separa essas camadas na Telefonia para Salesforce<\/strong> para simplificar testes, suporte, identifica\u00e7\u00e3o de falhas e futuras expans\u00f5es.<\/div>\n\t\t\t\t\t<\/div><div class=\"eael-accordion-list\">\n\t\t\t\t\t<div id=\"telefonia-para-salesforce-atende-equipes-remotas-ou-distribudas\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"24\" aria-controls=\"elementor-tab-content-51624\"><span class=\"eael-advanced-accordion-icon-closed\"><svg aria-hidden=\"true\" class=\"fa-accordion-icon e-font-icon-svg e-fas-plus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span><span class=\"eael-advanced-accordion-icon-opened\"><svg aria-hidden=\"true\" class=\"fa-accordion-icon e-font-icon-svg e-fas-minus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span><h3 class=\"eael-accordion-tab-title\">Telefonia para Salesforce atende equipes remotas ou distribu\u00eddas?<\/h3><svg aria-hidden=\"true\" class=\"fa-toggle e-font-icon-svg e-fas-angle-right\" viewBox=\"0 0 256 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M224.3 273l-136 136c-9.4 9.4-24.6 9.4-33.9 0l-22.6-22.6c-9.4-9.4-9.4-24.6 0-33.9l96.4-96.4-96.4-96.4c-9.4-9.4-9.4-24.6 0-33.9L54.3 103c9.4-9.4 24.6-9.4 33.9 0l136 136c9.5 9.4 9.5 24.6.1 34z\"><\/path><\/svg><\/div><div id=\"elementor-tab-content-51624\" class=\"eael-accordion-content clearfix\" data-tab=\"24\" aria-labelledby=\"telefonia-para-salesforce-atende-equipes-remotas-ou-distribudas\">Sim. A <strong>Telefonia para Salesforce permite que equipes remotas ou distribu\u00eddas utilizem softphone, webphone ou aplicativos compat\u00edveis com n\u00fameros corporativos<\/strong>, sem depender de celulares pessoais.<br><br><strong>Ramais, filas, hor\u00e1rios e permiss\u00f5es podem ser administrados centralmente<\/strong>, mantendo o hist\u00f3rico dispon\u00edvel no <a href=\"https:\/\/www.salesforce.com\/crm\/\" target=\"_blank\" rel=\"noopener\"><strong>Salesforce CRM<\/strong><\/a>. A opera\u00e7\u00e3o precisa considerar <strong>qualidade da internet, equipamentos, seguran\u00e7a de acesso e capacidade de canais simult\u00e2neos<\/strong>.<br><br>A <strong>VulcaNet dimensiona esses elementos e planeja a expans\u00e3o de usu\u00e1rios, unidades e DDDs<\/strong> conforme a necessidade empresarial.<\/div>\n\t\t\t\t\t<\/div><div class=\"eael-accordion-list\">\n\t\t\t\t\t<div id=\"quais-regras-da-anatel-devem-ser-consideradas-em-operaes-de-chamadas-empresariais\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"25\" aria-controls=\"elementor-tab-content-51625\"><span class=\"eael-advanced-accordion-icon-closed\"><svg aria-hidden=\"true\" class=\"fa-accordion-icon e-font-icon-svg e-fas-plus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span><span class=\"eael-advanced-accordion-icon-opened\"><svg aria-hidden=\"true\" class=\"fa-accordion-icon e-font-icon-svg e-fas-minus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span><h3 class=\"eael-accordion-tab-title\">Quais regras da Anatel devem ser consideradas em opera\u00e7\u00f5es de chamadas empresariais?<\/h3><svg aria-hidden=\"true\" class=\"fa-toggle e-font-icon-svg e-fas-angle-right\" viewBox=\"0 0 256 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M224.3 273l-136 136c-9.4 9.4-24.6 9.4-33.9 0l-22.6-22.6c-9.4-9.4-9.4-24.6 0-33.9l96.4-96.4-96.4-96.4c-9.4-9.4-9.4-24.6 0-33.9L54.3 103c9.4-9.4 24.6-9.4 33.9 0l136 136c9.5 9.4 9.5 24.6.1 34z\"><\/path><\/svg><\/div><div id=\"elementor-tab-content-51625\" class=\"eael-accordion-content clearfix\" data-tab=\"25\" aria-labelledby=\"quais-regras-da-anatel-devem-ser-consideradas-em-operaes-de-chamadas-empresariais\">Devem ser observadas as regras de <strong>numera\u00e7\u00e3o<\/strong>, <strong>portabilidade<\/strong>, <strong>autentica\u00e7\u00e3o<\/strong>, <strong>identifica\u00e7\u00e3o<\/strong> e <strong>combate a chamadas abusivas<\/strong>.<br><br>Em opera\u00e7\u00f5es que originam <strong>mais de 500 mil chamadas por m\u00eas, a autentica\u00e7\u00e3o de chamadas \u00e9 exigida segundo as regras aplic\u00e1veis<\/strong>. Chamadas muito curtas e padr\u00f5es excessivos de discagem tamb\u00e9m recebem aten\u00e7\u00e3o regulat\u00f3ria. A <strong>Telefonia para Salesforce<\/strong> deve ser dimensionada considerando <strong>volume, reputa\u00e7\u00e3o dos n\u00fameros e perfil de contato<\/strong>.<br><br>A <a href=\"https:\/\/vulcanet.com.br\/diferenciais\/operadora-de-telefonia-fixa-stfc-autorizada-pela-anatel\/\"><strong>VulcaNet \u00e9 operadora STFC autorizada pela Anatel<\/strong><\/a> e avalia esses requisitos durante o desenho da opera\u00e7\u00e3o.<\/div>\n\t\t\t\t\t<\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/section>\n\t\t<section data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-664a7d0e e-con-full sect-container sect-ref-estrat e-flex e-con e-parent\" data-id=\"664a7d0e\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;gradient&quot;}\">\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-513d2327 e-con-full e-flex e-con e-child\" data-id=\"513d2327\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-905504e toc-exclude elementor-widget elementor-widget-heading\" data-id=\"905504e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">A VulcaNet <b>desenvolve solu\u00e7\u00f5es como a Telefonia para Salesforce para sua empresa<\/b>. <br>Fale com um consultor.\n<\/h3>\t\t\t\t<\/div>\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-6d01140e e-con-full e-flex e-con e-child\" data-id=\"6d01140e\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-7123cec6 elementor-widget elementor-widget-button\" data-id=\"7123cec6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"#vendas\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Quero Contratar<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-703448ce elementor-widget elementor-widget-button\" data-id=\"703448ce\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"#canais\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Quero Revender<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Telefonia para Salesforce conectada ao CRM para realizar e receber chamadas, automatizar registros e centralizar o hist\u00f3rico de intera\u00e7\u00f5es comerciais. Integra\u00e7\u00e3o de Chamadas com Salesforce com mais controle e produtividade. Fale com um especialista da VulcaNet e consiga a melhor integra\u00e7\u00e3o para sua opera\u00e7\u00e3o.<\/p>\n","protected":false},"author":17,"featured_media":20703,"parent":2658,"menu_order":0,"template":"","format":"standard","meta":{"_acf_changed":false,"_page_generator_pro_exclude":false,"_page_generator_pro_group":0,"_page_generator_pro_index":0,"footnotes":""},"solucoes_categorias":[556],"solucoes_tags":[583,587],"class_list":["post-20529","solucoes","type-solucoes","status-publish","format-standard","has-post-thumbnail","hentry","solucoes_categorias-crm","solucoes_tags-integracion-de-sistemas","solucoes_tags-ventas-y-prospeccion"],"acf":[],"_links":{"self":[{"href":"https:\/\/vulcanet.com.br\/en\/wp-json\/wp\/v2\/solucoes\/20529","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/vulcanet.com.br\/en\/wp-json\/wp\/v2\/solucoes"}],"about":[{"href":"https:\/\/vulcanet.com.br\/en\/wp-json\/wp\/v2\/types\/solucoes"}],"author":[{"embeddable":true,"href":"https:\/\/vulcanet.com.br\/en\/wp-json\/wp\/v2\/users\/17"}],"version-history":[{"count":10,"href":"https:\/\/vulcanet.com.br\/en\/wp-json\/wp\/v2\/solucoes\/20529\/revisions"}],"predecessor-version":[{"id":21095,"href":"https:\/\/vulcanet.com.br\/en\/wp-json\/wp\/v2\/solucoes\/20529\/revisions\/21095"}],"up":[{"embeddable":true,"href":"https:\/\/vulcanet.com.br\/en\/wp-json\/wp\/v2\/solucoes\/2658"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/vulcanet.com.br\/en\/wp-json\/wp\/v2\/media\/20703"}],"wp:attachment":[{"href":"https:\/\/vulcanet.com.br\/en\/wp-json\/wp\/v2\/media?parent=20529"}],"wp:term":[{"taxonomy":"solucoes_categorias","embeddable":true,"href":"https:\/\/vulcanet.com.br\/en\/wp-json\/wp\/v2\/solucoes_categorias?post=20529"},{"taxonomy":"solucoes_tags","embeddable":true,"href":"https:\/\/vulcanet.com.br\/en\/wp-json\/wp\/v2\/solucoes_tags?post=20529"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}