{"id":19966,"date":"2024-11-08T22:11:49","date_gmt":"2024-11-09T01:11:49","guid":{"rendered":"https:\/\/vulcanet.com.br\/solucoes\/telephony\/api-de-voz\/"},"modified":"2026-08-26T18:48:03","modified_gmt":"2026-08-26T21:48:03","slug":"api-de-voz","status":"publish","type":"solucoes","link":"https:\/\/vulcanet.com.br\/en\/solutions\/telephony\/api-de-voz\/","title":{"rendered":"Voice API"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"19966\" class=\"elementor elementor-19966 elementor-2639\" data-elementor-post-type=\"solucoes\">\n\t\t\t\t<section data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-290bc27c e-con-full sect-container sect-ref-estrat e-flex e-con e-parent\" data-id=\"290bc27c\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;gradient&quot;}\">\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-5b67081c e-con-full e-flex e-con e-child\" data-id=\"5b67081c\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4500d007 toc-exclude elementor-widget elementor-widget-heading\" data-id=\"4500d007\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">VulcaNet is <strong>strategic<\/strong>, always expanding.<\/h3>\t\t\t\t<\/div>\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-4e6f2220 e-con-full e-flex e-con e-child\" data-id=\"4e6f2220\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-3dcca33a elementor-widget elementor-widget-button\" data-id=\"3dcca33a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"#vendas\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Schedule a Demo<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3d77d8cc elementor-widget elementor-widget-button\" data-id=\"3d77d8cc\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"#canais\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">See Reseller Benefits<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/section>\n\t\t<section data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-656ea466 e-con-full sect-container sect-container-a e-flex e-con e-parent\" data-id=\"656ea466\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-70432727 sect-content e-flex e-con-boxed e-con e-child\" data-id=\"70432727\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-3ed0cce e-con-full e-flex e-con e-child\" data-id=\"3ed0cce\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2cc7f0fe elementor-widget elementor-widget-image\" data-id=\"2cc7f0fe\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"768\" height=\"512\" src=\"https:\/\/vulcanet.com.br\/wp-content\/uploads\/2024\/11\/api-de-voz-1-o-que-e-para-empresas-vulcanet-0.webp\" class=\"attachment-full size-full wp-image-19967\" alt=\"Voice API connecting CRM, ERP, and calls in a corporate dashboard\" srcset=\"https:\/\/vulcanet.com.br\/wp-content\/uploads\/2024\/11\/api-de-voz-1-o-que-e-para-empresas-vulcanet-0.webp 768w, https:\/\/vulcanet.com.br\/wp-content\/uploads\/2024\/11\/api-de-voz-1-o-que-e-para-empresas-vulcanet-0-300x200.webp 300w\" sizes=\"(max-width: 768px) 100vw, 768px\" title=\"\">\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-1108adcc e-con-full e-flex e-con e-child\" data-id=\"1108adcc\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-55fff126 elementor-widget elementor-widget-heading\" data-id=\"55fff126\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">What is a Voice API for businesses?\n<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-160170fc elementor-widget elementor-widget-text-editor\" data-id=\"160170fc\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p><strong>A Voice API is a programmable layer that connects business systems to <a href=\"https:\/\/vulcanet.com.br\/solutions\/telefonia\/pabx-virtual\/\">Cloud Telephony<\/a> to make, receive, and automate calls.<\/strong><\/p><p>In practice, the company can <strong>trigger calls through a REST API<\/strong>, record events in <a href=\"https:\/\/vulcanet.com.br\/solutions\/telefonia\/crm\/\"><strong>CRM<\/strong><\/a>, <a href=\"https:\/\/vulcanet.com.br\/solutions\/telefonia\/erp\/\"><strong>ERP<\/strong><\/a>, or <a href=\"https:\/\/vulcanet.com.br\/solutions\/help-desk\/\"><strong>helpdesk<\/strong><\/a>, and <strong>create service flows without relying on manual dialing<\/strong>. With <strong>Programmable Voice<\/strong>, calls can generate webhooks, statuses, call recordings, CDRs, and reports for supervision and <strong>continuous improvement<\/strong>.<\/p><p>For IT, sales, and operations managers, the <strong>Voice API turns telephony into a resource integrated with software<\/strong>, providing greater control, automation, and operational predictability.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-40d3c727 e-con-full e-flex e-con e-child\" data-id=\"40d3c727\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-64f6ae96 elementor-widget elementor-widget-button\" data-id=\"64f6ae96\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"#vendas\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Schedule a Meeting with Sales<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-177b7c15 elementor-widget elementor-widget-button\" data-id=\"177b7c15\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"#canais\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Schedule a Meeting with Partnerships<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/section>\n\t\t<section data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-421b520f e-con-full sect-container sect-container-b e-flex e-con e-parent\" data-id=\"421b520f\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-375dde69 sect-content e-flex e-con-boxed e-con e-child\" data-id=\"375dde69\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-56aa9d02 e-con-full e-flex e-con e-child\" data-id=\"56aa9d02\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-12343a82 elementor-widget elementor-widget-image\" data-id=\"12343a82\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"768\" height=\"512\" src=\"https:\/\/vulcanet.com.br\/wp-content\/uploads\/2024\/11\/api-de-voz-2-comparacao-ao-pabx-tradicional-vulcanet-0.webp\" class=\"attachment-full size-full wp-image-19968\" alt=\"Telephony API compared to a traditional PBX in a corporate environment\" srcset=\"https:\/\/vulcanet.com.br\/wp-content\/uploads\/2024\/11\/api-de-voz-2-comparacao-ao-pabx-tradicional-vulcanet-0.webp 768w, https:\/\/vulcanet.com.br\/wp-content\/uploads\/2024\/11\/api-de-voz-2-comparacao-ao-pabx-tradicional-vulcanet-0-300x200.webp 300w\" sizes=\"(max-width: 768px) 100vw, 768px\" title=\"\">\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-71646b8b e-con-full e-flex e-con e-child\" data-id=\"71646b8b\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-12f0628f elementor-widget elementor-widget-heading\" data-id=\"12f0628f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">What is a Telephony API compared to a traditional PBX?\n<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-fce4a9e elementor-widget elementor-widget-text-editor\" data-id=\"fce4a9e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p><strong>A Telephony API is a form of Programmable Telephony<\/strong> that connects applications to the voice network with <strong>less dependence on physical PBX systems and legacy cabling<\/strong>.<\/p><p>While a <strong>traditional PBX centralizes extensions and rules in physical equipment<\/strong>, a <strong>Telephony API allows calls<\/strong>, <strong>routing<\/strong>, <a href=\"https:\/\/vulcanet.com.br\/solutions\/telefonia\/ura\/\"><strong>IVR<\/strong>\/<strong>IVR<\/strong><\/a>, <a href=\"https:\/\/vulcanet.com.br\/solutions\/telefonia\/numero-virtual\/\"><strong>virtual<\/strong> <strong>numbers<\/strong><\/a>, and <strong>reports<\/strong> to be created <strong>through<\/strong> <strong>software<\/strong>. Management is more flexible for businesses with multiple branches, remote teams, or SaaS platforms because scalability follows demand and volume.<\/p><p>With REST API, webhooks, and connectivity through <strong>SIP Trunking<\/strong>, <strong>VulcaNet<\/strong>, as an <a href=\"https:\/\/vulcanet.com.br\/diferenciais\/operadora-de-telefonia-fixa-stfc-autorizada-pela-anatel\/\"><strong>STFC operator authorized by Anatel<\/strong><\/a>, helps businesses <strong>modernize telephony<\/strong> with governance and B2B support.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-2d1393a0 e-con-full e-flex e-con e-child\" data-id=\"2d1393a0\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-75a2e75b elementor-widget elementor-widget-button\" data-id=\"75a2e75b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"#vendas\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Compare with Sales<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-63eb850b elementor-widget elementor-widget-button\" data-id=\"63eb850b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"#canais\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Compare with Partnerships<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/section>\n\t\t<section data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-14abf212 e-con-full sect-container sect-container-a e-flex e-con e-parent\" data-id=\"14abf212\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-11b0a78d sect-content e-flex e-con-boxed e-con e-child\" data-id=\"11b0a78d\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-57ce76f4 e-con-full e-flex e-con e-child\" data-id=\"57ce76f4\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2ca07a40 elementor-widget elementor-widget-image\" data-id=\"2ca07a40\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"768\" height=\"512\" src=\"https:\/\/vulcanet.com.br\/wp-content\/uploads\/2024\/11\/api-de-voz-3-como-funciona-na-pratica-vulcanet-0.webp\" class=\"attachment-full size-full wp-image-19969\" alt=\"Voice API triggering calls in a sales and service CRM\" srcset=\"https:\/\/vulcanet.com.br\/wp-content\/uploads\/2024\/11\/api-de-voz-3-como-funciona-na-pratica-vulcanet-0.webp 768w, https:\/\/vulcanet.com.br\/wp-content\/uploads\/2024\/11\/api-de-voz-3-como-funciona-na-pratica-vulcanet-0-300x200.webp 300w\" sizes=\"(max-width: 768px) 100vw, 768px\" title=\"\">\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-7b98d07e e-con-full e-flex e-con e-child\" data-id=\"7b98d07e\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-c6a20c2 elementor-widget elementor-widget-heading\" data-id=\"c6a20c2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">How the Voice API works in practice for sales, service, and operations\n<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3e90ef2e elementor-widget elementor-widget-text-editor\" data-id=\"3e90ef2e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>A Voice API is the automation layer that transforms sales, service, and operational events into calls triggered by the system itself.<\/p><p>When a lead changes stage in the <a href=\"https:\/\/vulcanet.com.br\/solutions\/telefonia\/crm\/\"><strong>CRM<\/strong><\/a>, a delivery requires confirmation in the <a href=\"https:\/\/vulcanet.com.br\/solutions\/telefonia\/erp\/\"><strong>ERP<\/strong><\/a>, or a critical ticket reaches the <a href=\"https:\/\/vulcanet.com.br\/solutions\/help-desk\/\"><strong>help desk<\/strong><\/a>, the <strong>Calls API<\/strong> can trigger click-to-call, a callback, reminder, collection call, or alert. Results are returned through <strong>webhooks<\/strong>, with <strong>status<\/strong>, <strong>duration<\/strong>, <strong>call<\/strong> <strong>recordings<\/strong>, and <strong>CDR<\/strong> to <strong>feed dashboards and operational history<\/strong>.<\/p><p>Thus, the <strong>Voice API reduces repetitive tasks<\/strong>, speeds up human contact when necessary, and gives managers visibility into <strong>productivity<\/strong>, <strong>quality<\/strong>, and <strong>conversion<\/strong>.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-1e6dd9d5 e-con-full e-flex e-con e-child\" data-id=\"1e6dd9d5\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-740047d7 elementor-widget elementor-widget-button\" data-id=\"740047d7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"#vendas\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">See Cases with Sales<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1b84fd82 elementor-widget elementor-widget-button\" data-id=\"1b84fd82\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"#canais\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">See Cases with Partnerships<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/section>\n\t\t<section data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-f6e6d44 e-con-full sect-container sect-container-b e-flex e-con e-parent\" data-id=\"f6e6d44\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-435a3108 sect-content e-flex e-con-boxed e-con e-child\" data-id=\"435a3108\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-4020c8a6 e-con-full e-flex e-con e-child\" data-id=\"4020c8a6\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4a175d01 elementor-widget elementor-widget-image\" data-id=\"4a175d01\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"768\" height=\"512\" src=\"https:\/\/vulcanet.com.br\/wp-content\/uploads\/2024\/11\/api-de-voz-4-como-funciona-tecnicamente-vulcanet-0.webp\" class=\"attachment-full size-full wp-image-19970\" alt=\"Telephony API with REST API, webhooks, and SIP connection in a dashboard\" srcset=\"https:\/\/vulcanet.com.br\/wp-content\/uploads\/2024\/11\/api-de-voz-4-como-funciona-tecnicamente-vulcanet-0.webp 768w, https:\/\/vulcanet.com.br\/wp-content\/uploads\/2024\/11\/api-de-voz-4-como-funciona-tecnicamente-vulcanet-0-300x200.webp 300w\" sizes=\"(max-width: 768px) 100vw, 768px\" title=\"\">\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-40765809 e-con-full e-flex e-con e-child\" data-id=\"40765809\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-56d2fb58 elementor-widget elementor-widget-heading\" data-id=\"56d2fb58\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">How the Telephony API works technically with REST API, webhooks, and SIP\n<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4c845a21 elementor-widget elementor-widget-text-editor\" data-id=\"4c845a21\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p><strong>A Telephony API is a Telephony Integration architecture in which authenticated systems call REST API endpoints to originate, receive, query, and control calls.<\/strong><\/p><p>The application uses credentials, tokens, and parameters such as <strong>origin<\/strong>, <strong>destination<\/strong>, <a href=\"https:\/\/vulcanet.com.br\/solutions\/telefonia\/numero-did\/\"><strong>DID Number<\/strong><\/a>, <a href=\"https:\/\/vulcanet.com.br\/solutions\/telefonia\/bina-inteligente\/\"><strong>Smart Bina<\/strong><\/a>, <strong>queue<\/strong>, <strong>IVR<\/strong>, or <strong>recording<\/strong>. The platform processes the call and returns events through webhooks in near real time. The connection may involve <strong>SIP<\/strong>, <strong>Virtual Number<\/strong>, <a href=\"https:\/\/vulcanet.com.br\/solucoes\/telefone-voip\"><strong>Internet Telephony<\/strong><\/a>, and <strong>corporate<\/strong> <strong>routes<\/strong>, always with logs, CDRs, and reports for operations.<\/p><p>For technical teams, the <strong>Telephony API reduces legacy integrations<\/strong> and provides a clear foundation for monitoring, billing, auditing, and <strong>product evolution<\/strong>.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-71be3cdd e-con-full e-flex e-con e-child\" data-id=\"71be3cdd\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4793f59b elementor-widget elementor-widget-button\" data-id=\"4793f59b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"#vendas\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Validate Integration with Sales<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-767721d6 elementor-widget elementor-widget-button\" data-id=\"767721d6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"#canais\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Validate Offers with Partnerships<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/section>\n\t\t<section data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-4c63f496 e-con-full sect-container sect-ref-estrat e-flex e-con e-parent\" data-id=\"4c63f496\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;gradient&quot;}\">\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-56353186 e-con-full e-flex e-con e-child\" data-id=\"56353186\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-39aed976 toc-exclude elementor-widget elementor-widget-heading\" data-id=\"39aed976\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">VulcaNet is <strong>revolutionary<\/strong>, transforming communications.<\/h3>\t\t\t\t<\/div>\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-28d31271 e-con-full e-flex e-con e-child\" data-id=\"28d31271\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-3257139d elementor-widget elementor-widget-button\" data-id=\"3257139d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"#vendas\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Schedule a Demo<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-62b62f52 elementor-widget elementor-widget-button\" data-id=\"62b62f52\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"#canais\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">See Reseller Benefits<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/section>\n\t\t<section data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-3495e99b e-con-full sect-container sect-container-a e-flex e-con e-parent\" data-id=\"3495e99b\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-8964b5b sect-content e-flex e-con-boxed e-con e-child\" data-id=\"8964b5b\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-2704affe e-con-full e-flex e-con e-child\" data-id=\"2704affe\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-25b59177 elementor-widget elementor-widget-image\" data-id=\"25b59177\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"768\" height=\"512\" src=\"https:\/\/vulcanet.com.br\/wp-content\/uploads\/2024\/11\/api-de-voz-5-crm-erp-helpdesk-vulcanet-0.webp\" class=\"attachment-full size-full wp-image-19971\" alt=\"Voice API integrated with CRM, ERP, and helpdesk in a business operation\" srcset=\"https:\/\/vulcanet.com.br\/wp-content\/uploads\/2024\/11\/api-de-voz-5-crm-erp-helpdesk-vulcanet-0.webp 768w, https:\/\/vulcanet.com.br\/wp-content\/uploads\/2024\/11\/api-de-voz-5-crm-erp-helpdesk-vulcanet-0-300x200.webp 300w\" sizes=\"(max-width: 768px) 100vw, 768px\" title=\"\">\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-31f722f e-con-full e-flex e-con e-child\" data-id=\"31f722f\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4d0f0cc4 elementor-widget elementor-widget-heading\" data-id=\"4d0f0cc4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Voice API integrated with CRM, ERP, and helpdesk to accelerate business processes\n<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3712536a elementor-widget elementor-widget-text-editor\" data-id=\"3712536a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p><strong>Voice API integrated with <a href=\"https:\/\/vulcanet.com.br\/solutions\/telefonia\/crm\/\"><b>CRM<\/b><\/a>, <a href=\"https:\/\/vulcanet.com.br\/solutions\/telefonia\/erp\/\"><b>ERP<\/b><\/a>, and <a href=\"https:\/\/vulcanet.com.br\/solutions\/help-desk\/\"><b>help desk<\/b><\/a> accelerates processes by placing calls within the company&#8217;s digital workflow.<\/strong><\/p><p>Instead of switching between a dialer, spreadsheets, and the service system, the <strong>user initiates<\/strong>, <strong>receives<\/strong>, and <strong>records<\/strong> <strong>contacts<\/strong> <strong>in the same workflow<\/strong>. The <strong>Telephony Integration API<\/strong> can save status, origin, destination, duration, call recordings, and CDRs in the customer record, order, or ticket.<\/p><ul><li>For sales, this record <strong>improves follow-up<\/strong>;<\/li><li>For support, it <strong>organizes SLAs<\/strong>;<\/li><li>For operations, it <strong>facilitates auditing<\/strong>;<\/li><\/ul><p>\u00a0<\/p><p>With <strong>VulcaNet&#8217;s Voice API<\/strong>, telephony is no longer an isolated channel and instead <strong>provides reliable data for strategic decisions<\/strong>.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-15158777 e-con-full e-flex e-con e-child\" data-id=\"15158777\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2adc2a55 elementor-widget elementor-widget-button\" data-id=\"2adc2a55\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"#vendas\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\"> Integrate API with Sales <\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-79caf322 elementor-widget elementor-widget-button\" data-id=\"79caf322\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"#canais\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Integrate API as a Partner<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/section>\n\t\t<section data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-745a0fa3 e-con-full sect-container sect-container-b e-flex e-con e-parent\" data-id=\"745a0fa3\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-33b3dff1 sect-content e-flex e-con-boxed e-con e-child\" data-id=\"33b3dff1\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-3005a962 e-con-full e-flex e-con e-child\" data-id=\"3005a962\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2646e7 elementor-widget elementor-widget-image\" data-id=\"2646e7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"768\" height=\"512\" src=\"https:\/\/vulcanet.com.br\/wp-content\/uploads\/2024\/11\/api-de-voz-6-automatizar-ligacoes-vulcanet-0.webp\" class=\"attachment-full size-full wp-image-19972\" alt=\"Telephony API automating collections and voice reminders\" srcset=\"https:\/\/vulcanet.com.br\/wp-content\/uploads\/2024\/11\/api-de-voz-6-automatizar-ligacoes-vulcanet-0.webp 768w, https:\/\/vulcanet.com.br\/wp-content\/uploads\/2024\/11\/api-de-voz-6-automatizar-ligacoes-vulcanet-0-300x200.webp 300w\" sizes=\"(max-width: 768px) 100vw, 768px\" title=\"\">\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-41265eee e-con-full e-flex e-con e-child\" data-id=\"41265eee\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-62061b10 elementor-widget elementor-widget-heading\" data-id=\"62061b10\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Telephony API to automate calls, collections, reminders, and confirmations\n<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2f594a14 elementor-widget elementor-widget-text-editor\" data-id=\"2f594a14\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p><strong>Telephony API for automation transforms calls, collections, reminders, and confirmations into workflows triggered by business rules.<\/strong><\/p><p>With <strong>Programmable Telephony<\/strong>, the system can call before an appointment, notify customers of a due date, confirm delivery, communicate incidents, or route the customer to an agent when there is a response. The <strong>Calls API<\/strong> also allows <strong>TTS<\/strong>, <strong><a href=\"https:\/\/vulcanet.com.br\/solutions\/telefonia\/ura\/\"><b>IVR<\/b><\/a><\/strong>, <a href=\"https:\/\/vulcanet.com.br\/solutions\/telefonia\/gravador-de-chamadas\/\"><strong>call<\/strong><\/a> <a href=\"https:\/\/vulcanet.com.br\/solutions\/telefonia\/gravador-de-chamadas\/\"><strong>recording<\/strong><\/a>, <strong>webhooks<\/strong>, and <strong>reports<\/strong> to be combined to <strong>track<\/strong> <strong>each<\/strong> <strong>attempt<\/strong>.<\/p><p>In <strong>high-volume<\/strong> operations, automation must be configured with governance, origin identification, and compliance with <a href=\"https:\/\/informacoes.anatel.gov.br\/legislacao\/pesquisar?searchword=TelefoniaFixa&amp;searchphrase=all\" target=\"_blank\" rel=\"noopener\"><strong>Anatel<\/strong><\/a> rules, especially in <strong>operations exceeding 10,000 daily calls<\/strong>, subject to expanded rules since January 5, 2025.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-3a61d0c1 e-con-full e-flex e-con e-child\" data-id=\"3a61d0c1\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-1bc758c5 elementor-widget elementor-widget-button\" data-id=\"1bc758c5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"#vendas\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Automate Operations<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-13f373c9 elementor-widget elementor-widget-button\" data-id=\"13f373c9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"#canais\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Automate Offers<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/section>\n\t\t<section data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-45200c38 e-con-full sect-container sect-container-a e-flex e-con e-parent\" data-id=\"45200c38\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-123ef556 sect-content e-flex e-con-boxed e-con e-child\" data-id=\"123ef556\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-d0931e8 e-con-full e-flex e-con e-child\" data-id=\"d0931e8\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-68aa714c elementor-widget elementor-widget-image\" data-id=\"68aa714c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"768\" height=\"512\" src=\"https:\/\/vulcanet.com.br\/wp-content\/uploads\/2024\/11\/api-de-voz-7-conecta-sistemas-empresariais-vulcanet-0.webp\" class=\"attachment-full size-full wp-image-19973\" alt=\"Telephony Integration unifying business teams and systems\" srcset=\"https:\/\/vulcanet.com.br\/wp-content\/uploads\/2024\/11\/api-de-voz-7-conecta-sistemas-empresariais-vulcanet-0.webp 768w, https:\/\/vulcanet.com.br\/wp-content\/uploads\/2024\/11\/api-de-voz-7-conecta-sistemas-empresariais-vulcanet-0-300x200.webp 300w\" sizes=\"(max-width: 768px) 100vw, 768px\" title=\"\">\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-708cffe2 e-con-full e-flex e-con e-child\" data-id=\"708cffe2\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-8871adc elementor-widget elementor-widget-heading\" data-id=\"8871adc\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Telephony Integration that connects business systems with greater productivity\n<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-896c394 elementor-widget elementor-widget-text-editor\" data-id=\"896c394\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p><strong>Telephony Integration connects voice, data, and processes to increase productivity in teams that depend on fast, recordable contact.<\/strong><\/p><p>With <strong>Telephony API and Telephony Integration API<\/strong>, the sales team can initiate calls from the <a href=\"https:\/\/vulcanet.com.br\/solutions\/telefonia\/crm\/\"><strong>CRM<\/strong><\/a>, support can record service interactions in the <strong><a href=\"https:\/\/vulcanet.com.br\/solutions\/help-desk\/\">help desk<\/a><\/strong>, collections can automate notifications, and logistics can confirm deliveries <strong>without rework<\/strong>. <strong>Centralization reduces manual data entry<\/strong>, loss of history, and switching between tools.<\/p><p>For Brazilian businesses, <strong>VulcaNet combines telephony infrastructure<\/strong>, <strong>connectivity<\/strong>, <strong>cloud<\/strong>, and <a href=\"https:\/\/vulcanet.com.br\/diferenciais\/atendimento-personalizado-e-suporte-especializado\/\"><strong>B2B technical support<\/strong><\/a>, helping IT and operations implement voice workflows with <strong>REST API<\/strong>, <strong>webhooks<\/strong>, <strong>reports<\/strong>, and <strong>governance<\/strong> from the project stage.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-4eb86297 e-con-full e-flex e-con e-child\" data-id=\"4eb86297\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-51816315 elementor-widget elementor-widget-button\" data-id=\"51816315\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"#vendas\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Increase Productivity <\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3dee6c5e elementor-widget elementor-widget-button\" data-id=\"3dee6c5e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"#canais\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Offer Productivity <\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/section>\n\t\t<section data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-76214e7f e-con-full sect-container sect-container-b e-flex e-con e-parent\" data-id=\"76214e7f\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-2846a94d sect-content e-flex e-con-boxed e-con e-child\" data-id=\"2846a94d\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-2a66b85c e-con-full e-flex e-con e-child\" data-id=\"2a66b85c\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-7af49a99 elementor-widget elementor-widget-image\" data-id=\"7af49a99\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"768\" height=\"512\" src=\"https:\/\/vulcanet.com.br\/wp-content\/uploads\/2024\/11\/api-de-voz-8-integracao-escalavel-vulcanet-0.webp\" class=\"attachment-full size-full wp-image-19974\" alt=\"Scalable Voice Integration without a physical PBX in a modern office\" srcset=\"https:\/\/vulcanet.com.br\/wp-content\/uploads\/2024\/11\/api-de-voz-8-integracao-escalavel-vulcanet-0.webp 768w, https:\/\/vulcanet.com.br\/wp-content\/uploads\/2024\/11\/api-de-voz-8-integracao-escalavel-vulcanet-0-300x200.webp 300w\" sizes=\"(max-width: 768px) 100vw, 768px\" title=\"\">\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-72d3527a e-con-full e-flex e-con e-child\" data-id=\"72d3527a\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-6df3fba0 elementor-widget elementor-widget-heading\" data-id=\"6df3fba0\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Scalable Voice Integration to grow without your own PBX infrastructure\n<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-11203032 elementor-widget elementor-widget-text-editor\" data-id=\"11203032\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p><strong>Scalable Voice Integration allows you to increase or reduce calls according to seasonality, campaigns, and growth without purchasing a physical PBX.<\/strong><\/p><p>With the <strong>Voice API<\/strong>, the company uses <strong><a href=\"https:\/\/vulcanet.com.br\/solutions\/telefonia\/pabx-virtual\/\"><b>cloud telephony<\/b><\/a><\/strong>, <a href=\"https:\/\/vulcanet.com.br\/solutions\/telefonia\/numero-virtual\/\"><strong>virtual numbers<\/strong><\/a>, <a href=\"https:\/\/vulcanet.com.br\/solutions\/telefonia\/ura\/\"><strong>IVR<\/strong><\/a>, and <strong>reports<\/strong> according to demand, <strong>avoiding idle capacity and equipment maintenance<\/strong>. The commercial model may consider <strong>usage<\/strong>, <strong>volume<\/strong>, <strong>minutes<\/strong>, <strong>DID<\/strong> <strong>numbers<\/strong>, and <strong>additional<\/strong> <strong>features<\/strong>, making it easier to compare cost per operation served.<\/p><p>For <strong>ISPs<\/strong>, integrators, and companies with multiple locations, <strong>Voice Integration creates a flexible foundation for new channels<\/strong> focused on service, sales, and automation without extending implementation cycles.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-5e389e99 e-con-full e-flex e-con e-child\" data-id=\"5e389e99\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-7434f2a1 elementor-widget elementor-widget-button\" data-id=\"7434f2a1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"#vendas\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Scale Calls with Sales<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-135fa588 elementor-widget elementor-widget-button\" data-id=\"135fa588\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"#canais\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Scale Offers with Partnerships<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/section>\n\t\t<section data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-4fcec83e e-con-full sect-container sect-container-a e-flex e-con e-parent\" data-id=\"4fcec83e\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-724814a5 sect-content e-flex e-con-boxed e-con e-child\" data-id=\"724814a5\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-2e790c05 e-con-full e-flex e-con e-child\" data-id=\"2e790c05\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-79e9a521 elementor-widget elementor-widget-image\" data-id=\"79e9a521\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"768\" height=\"512\" src=\"https:\/\/vulcanet.com.br\/wp-content\/uploads\/2024\/11\/api-de-voz-9-rastreabilidade-webhooks-cdr-gravacoes-relatorios-vulcanet-0.webp\" class=\"attachment-full size-full wp-image-19975\" alt=\"Calls API with webhooks, CDRs, and reports in a dashboard\" srcset=\"https:\/\/vulcanet.com.br\/wp-content\/uploads\/2024\/11\/api-de-voz-9-rastreabilidade-webhooks-cdr-gravacoes-relatorios-vulcanet-0.webp 768w, https:\/\/vulcanet.com.br\/wp-content\/uploads\/2024\/11\/api-de-voz-9-rastreabilidade-webhooks-cdr-gravacoes-relatorios-vulcanet-0-300x200.webp 300w\" sizes=\"(max-width: 768px) 100vw, 768px\" title=\"\">\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-77253d48 e-con-full e-flex e-con e-child\" data-id=\"77253d48\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-6f6dd2b7 elementor-widget elementor-widget-heading\" data-id=\"6f6dd2b7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Calls API with traceability through webhooks, CDRs, recordings, and reports\n<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-95f42b8 elementor-widget elementor-widget-text-editor\" data-id=\"95f42b8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p><strong>A Calls API with traceability turns every call into a measurable event for operations, quality, billing, and compliance<\/strong>.<\/p><p>When using a <strong>Telephony API<\/strong>, the company receives webhooks for initiation, answering, failure, termination, and other statuses, in addition to querying CDRs with <strong>origin<\/strong>, <strong>destination<\/strong>, <strong>duration<\/strong>, and <strong>associated<\/strong> <strong>costs<\/strong>. <a href=\"https:\/\/vulcanet.com.br\/solutions\/telefonia\/gravador-de-chamadas\/\"><strong>Recordings<\/strong><\/a> and <strong>reports<\/strong> help supervisors <strong>review service<\/strong>, <strong>validate<\/strong> <strong>agreements<\/strong>, <strong>train<\/strong> <strong>teams<\/strong>, and <strong>prove<\/strong> <strong>processes<\/strong> when necessary.<\/p><p>Because call recordings and metadata may involve personal data, the <strong>Calls API must be implemented with retention policies<\/strong>, <strong>access<\/strong> <strong>control<\/strong>, and <strong>alignment<\/strong> <strong>with<\/strong> the <strong>General Data Protection Law (LGPD)<\/strong>, maintaining transparency for customers and managers.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-138958e2 e-con-full e-flex e-con e-child\" data-id=\"138958e2\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4c2bf64e elementor-widget elementor-widget-button\" data-id=\"4c2bf64e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"#vendas\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Talk to Sales<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-517e5f72 elementor-widget elementor-widget-button\" data-id=\"517e5f72\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"#canais\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Talk to Partnerships<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/section>\n\t\t<section data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-626dd328 e-con-full sect-container sect-container-b e-flex e-con e-parent\" data-id=\"626dd328\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-6e3580df sect-content e-flex e-con-boxed e-con e-child\" data-id=\"6e3580df\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-1370793f e-con-full e-flex e-con e-child\" data-id=\"1370793f\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-39691651 elementor-widget elementor-widget-image\" data-id=\"39691651\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"768\" height=\"512\" src=\"https:\/\/vulcanet.com.br\/wp-content\/uploads\/2024\/11\/api-de-voz-10-click-to-call-ura-tts-vulcanet-0.webp\" class=\"attachment-full size-full wp-image-19976\" alt=\"Programmable Voice with click-to-call, IVR, and TTS in customer service\" srcset=\"https:\/\/vulcanet.com.br\/wp-content\/uploads\/2024\/11\/api-de-voz-10-click-to-call-ura-tts-vulcanet-0.webp 768w, https:\/\/vulcanet.com.br\/wp-content\/uploads\/2024\/11\/api-de-voz-10-click-to-call-ura-tts-vulcanet-0-300x200.webp 300w\" sizes=\"(max-width: 768px) 100vw, 768px\" title=\"\">\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-7c782099 e-con-full e-flex e-con e-child\" data-id=\"7c782099\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-5e3bffc elementor-widget elementor-widget-heading\" data-id=\"5e3bffc\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Programmable Voice to improve the customer experience with click-to-call, IVR, and TTS\n<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-bcb3a5c elementor-widget elementor-widget-text-editor\" data-id=\"bcb3a5c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p><strong>Programmable Voice improves the customer experience by connecting people, systems, and agents at the right moment in the journey.<\/strong><\/p><p>With the <strong>Voice Communications API<\/strong>, a click-to-call button can <strong>connect a customer and consultant<\/strong>, an <a href=\"https:\/\/vulcanet.com.br\/solutions\/telefonia\/ura\/\"><strong>IVR<\/strong><\/a> <strong>can route requests<\/strong> based on a keyed option, and <strong>TTS<\/strong> can <strong>turn system text<\/strong> into <strong>voice messages<\/strong>.<\/p><ul><li>In sales, contact becomes <strong>faster<\/strong>;<\/li><li>In support, the queue receives <strong>triage<\/strong>;<\/li><li>In after-sales, reminders and surveys gain <strong>scale<\/strong>;<\/li><\/ul><p><br \/><strong>Programmable Voice also allows rules to be customized by profile, time, region, history, and priority, reducing friction without eliminating human service when necessary.<\/strong><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-1e6ea4ff e-con-full e-flex e-con e-child\" data-id=\"1e6ea4ff\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-277b8189 elementor-widget elementor-widget-button\" data-id=\"277b8189\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"#vendas\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\"> Improve Service <\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1c26d891 elementor-widget elementor-widget-button\" data-id=\"1c26d891\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"#canais\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Offer Service <\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/section>\n\t\t<section data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-270156ac e-con-full sect-container sect-ref-estrat e-flex e-con e-parent\" data-id=\"270156ac\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;gradient&quot;}\">\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-4602431a e-con-full e-flex e-con e-child\" data-id=\"4602431a\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-3b43e88c toc-exclude elementor-widget elementor-widget-heading\" data-id=\"3b43e88c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">VulcaNet is <strong>reliable<\/strong>, delivering what it promises.<\/h3>\t\t\t\t<\/div>\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-4e9d8e8f e-con-full e-flex e-con e-child\" data-id=\"4e9d8e8f\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2615579a elementor-widget elementor-widget-button\" data-id=\"2615579a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"#vendas\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Schedule a Demo<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-51840230 elementor-widget elementor-widget-button\" data-id=\"51840230\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"#canais\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">See Reseller Benefits<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/section>\n\t\t<section data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-7df13bc8 e-con-full sect-container sect-container-a e-flex e-con e-parent\" data-id=\"7df13bc8\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-2377694d sect-content e-flex e-con-boxed e-con e-child\" data-id=\"2377694d\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-43ad82e1 e-con-full e-flex e-con e-child\" data-id=\"43ad82e1\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-527981fe elementor-widget elementor-widget-image\" data-id=\"527981fe\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"768\" height=\"512\" src=\"https:\/\/vulcanet.com.br\/wp-content\/uploads\/2024\/11\/api-de-voz-11-fazer-e-receber-chamadas-vulcanet-0.webp\" class=\"attachment-full size-full wp-image-19977\" alt=\"Voice API for making and receiving calls in a corporate contact center\" srcset=\"https:\/\/vulcanet.com.br\/wp-content\/uploads\/2024\/11\/api-de-voz-11-fazer-e-receber-chamadas-vulcanet-0.webp 768w, https:\/\/vulcanet.com.br\/wp-content\/uploads\/2024\/11\/api-de-voz-11-fazer-e-receber-chamadas-vulcanet-0-300x200.webp 300w\" sizes=\"(max-width: 768px) 100vw, 768px\" title=\"\">\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-76f7035a e-con-full e-flex e-con e-child\" data-id=\"76f7035a\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2f90209a elementor-widget elementor-widget-heading\" data-id=\"2f90209a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Voice API features for making and receiving business calls\n<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-43e7c58 elementor-widget elementor-widget-text-editor\" data-id=\"43e7c58\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p><strong>Voice API brings together features for making and receiving business calls with technical control and operational visibility.<\/strong><\/p><p>Using the same <strong>Calls Making API and Calls Receiving API<\/strong>, businesses can <strong>originate<\/strong> <strong>calls<\/strong>, <strong>answer<\/strong> <a href=\"https:\/\/vulcanet.com.br\/solutions\/telefonia\/numero-virtual\/\"><strong>virtual<\/strong> <strong>numbers<\/strong><\/a>, <a href=\"https:\/\/vulcanet.com.br\/solutions\/telefonia\/ura\/\"><strong>apply<\/strong> <strong>IVR<\/strong><\/a>, <strong>route<\/strong> <strong>to<\/strong> <strong>queues<\/strong>, <strong>record<\/strong> <strong>conversations<\/strong>, <strong>query<\/strong> <strong>status<\/strong>, and <strong>monitor<\/strong> <strong>reports<\/strong>. These features serve telesales, support, collections, logistics, healthcare, education, marketplaces, and SaaS platforms that need to <strong>embed telephony into their own processes<\/strong>.<\/p><p>With webhooks, CDRs, and monitoring, the <strong>Voice API helps measure successful contacts<\/strong>, <strong>duration<\/strong>, <strong>failures<\/strong>, <strong>agent<\/strong> <strong>productivity<\/strong>, and <strong>service<\/strong> <strong>quality<\/strong>, creating a foundation for continuous optimization.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-79ba82cf e-con-full e-flex e-con e-child\" data-id=\"79ba82cf\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-15126d0a elementor-widget elementor-widget-button\" data-id=\"15126d0a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"#vendas\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Hire Voice API<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-17d092fd elementor-widget elementor-widget-button\" data-id=\"17d092fd\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"#canais\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Resell Voice API<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/section>\n\t\t<section data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-69006ef7 e-con-full sect-container sect-container-b e-flex e-con e-parent\" data-id=\"69006ef7\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-77ef2216 sect-content e-flex e-con-boxed e-con e-child\" data-id=\"77ef2216\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-11799aeb e-con-full e-flex e-con e-child\" data-id=\"11799aeb\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4f34c049 elementor-widget elementor-widget-image\" data-id=\"4f34c049\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"768\" height=\"512\" src=\"https:\/\/vulcanet.com.br\/wp-content\/uploads\/2024\/11\/api-de-voz-12-recursos-did-bina-sip-trunking-vulcanet-0.webp\" class=\"attachment-full size-full wp-image-19978\" alt=\"Telephony API with DID, BINA, and SIP Trunking on a map of Brazil\" srcset=\"https:\/\/vulcanet.com.br\/wp-content\/uploads\/2024\/11\/api-de-voz-12-recursos-did-bina-sip-trunking-vulcanet-0.webp 768w, https:\/\/vulcanet.com.br\/wp-content\/uploads\/2024\/11\/api-de-voz-12-recursos-did-bina-sip-trunking-vulcanet-0-300x200.webp 300w\" sizes=\"(max-width: 768px) 100vw, 768px\" title=\"\">\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-4e5989fd e-con-full e-flex e-con e-child\" data-id=\"4e5989fd\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-134c33f2 elementor-widget elementor-widget-heading\" data-id=\"134c33f2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Telephony API resources for virtual numbers, DID, Smart Bina, and SIP Trunking\n<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6a88a61d elementor-widget elementor-widget-text-editor\" data-id=\"6a88a61d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p><strong>Telephony API organizes virtual numbers, DID, BINA, and SIP Trunking so businesses can control the origin, receipt, and identification of calls.<\/strong><\/p><p>With a <strong>Telephony API<\/strong>, it is possible to use <strong>local numbering<\/strong>, <strong>port numbers <\/strong>when feasible, connect <strong><a href=\"https:\/\/vulcanet.com.br\/en\/solutions\/telephony\/sip-trunk-cloud\/\"><b>SIP trunks<\/b><\/a><\/strong>, <strong>integrate extensions and structure routes for service<\/strong>, <strong>sales, or automation<\/strong>. <strong>VulcaNet<\/strong> operates as an STFC operator<strong> authorized by Anatel<\/strong>, with national coverage across <strong><a href=\"https:\/\/vulcanet.com.br\/diferenciais\/area-de-cobertura-e-atuacao\/\"><b>67 area codes and 5,571 Brazilian cities<\/b><\/a><\/strong>, providing a regulatory and operational foundation for B2B projects.<\/p><p>The <strong>Telephony API<\/strong> also supports the governance of <a href=\"https:\/\/vulcanet.com.br\/solutions\/telefonia\/bina-inteligente\/\"><strong>Smart Bina<\/strong><\/a>, the use of <a href=\"https:\/\/vulcanet.com.br\/solutions\/telefonia\/numero-did\/\"><strong>DID Numbers<\/strong><\/a>, reports, and best practices for identification, reducing the risks of inconsistency, spoofing, and loss of trust.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-19586c79 e-con-full e-flex e-con e-child\" data-id=\"19586c79\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2d0428f3 elementor-widget elementor-widget-button\" data-id=\"2d0428f3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"#vendas\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Hire Telephony API<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-471bd177 elementor-widget elementor-widget-button\" data-id=\"471bd177\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"#canais\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Resell Telephony API<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/section>\n\t\t<section data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-307a1f7a e-con-full sect-container sect-container-a e-flex e-con e-parent\" data-id=\"307a1f7a\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-13d2a849 sect-content e-flex e-con-boxed e-con e-child\" data-id=\"13d2a849\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-2aa04abd e-con-full e-flex e-con e-child\" data-id=\"2aa04abd\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-48280ee0 elementor-widget elementor-widget-image\" data-id=\"48280ee0\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"768\" height=\"512\" src=\"https:\/\/vulcanet.com.br\/wp-content\/uploads\/2024\/11\/api-de-voz-13-fazer-chamadas-por-eventos-vulcanet-0.webp\" class=\"attachment-full size-full wp-image-19979\" alt=\"Calls Making API triggered by an event in a business CRM\" srcset=\"https:\/\/vulcanet.com.br\/wp-content\/uploads\/2024\/11\/api-de-voz-13-fazer-chamadas-por-eventos-vulcanet-0.webp 768w, https:\/\/vulcanet.com.br\/wp-content\/uploads\/2024\/11\/api-de-voz-13-fazer-chamadas-por-eventos-vulcanet-0-300x200.webp 300w\" sizes=\"(max-width: 768px) 100vw, 768px\" title=\"\">\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-10a09941 e-con-full e-flex e-con e-child\" data-id=\"10a09941\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-19e5f8a9 elementor-widget elementor-widget-heading\" data-id=\"19e5f8a9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Calls Making API triggered by CRM, ERP, or application events\n<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6ef8877e elementor-widget elementor-widget-text-editor\" data-id=\"6ef8877e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p><strong>Calls Making API triggers calls from events in the company&#8217;s <a href=\"https:\/\/vulcanet.com.br\/solutions\/telefonia\/crm\/\"><b>CRM<\/b><\/a>, <a href=\"https:\/\/vulcanet.com.br\/solutions\/telefonia\/erp\/\"><b>ERP<\/b><\/a>, application, or SaaS platform.<\/strong><\/p><p>With a <strong>Voice API<\/strong>, a new opportunity can <strong>trigger immediate contact from the sales representative<\/strong>, a delayed order can <strong>generate a customer alert<\/strong>, and a support request can <strong>open an automatic callback<\/strong>.<\/p><p>The <strong>Calls API<\/strong> records attempts, answers, duration, destination, origin, and results, allowing businesses to <strong>monitor sales productivity and prioritize leads<\/strong> with greater intent.<\/p><p>For business operations, the <strong>Calls Making API<\/strong> reduces the time between an event and contact, increases follow-up discipline, and <strong>integrates telephony into the sales funnel without relying on manual dialing<\/strong>.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-ce77e64 e-con-full e-flex e-con e-child\" data-id=\"ce77e64\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-8503b6 elementor-widget elementor-widget-button\" data-id=\"8503b6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"#vendas\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Hire Calls through API<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-36b4a4ea elementor-widget elementor-widget-button\" data-id=\"36b4a4ea\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"#canais\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Resell Calls through API<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/section>\n\t\t<section data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-69a4b6c1 e-con-full sect-container sect-container-b e-flex e-con e-parent\" data-id=\"69a4b6c1\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-82ff82b sect-content e-flex e-con-boxed e-con e-child\" data-id=\"82ff82b\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-642798e e-con-full e-flex e-con e-child\" data-id=\"642798e\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-348605ac elementor-widget elementor-widget-image\" data-id=\"348605ac\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"768\" height=\"512\" src=\"https:\/\/vulcanet.com.br\/wp-content\/uploads\/2024\/11\/api-de-voz-14-roteamento-filas-transferencia-ura-vulcanet-0.webp\" class=\"attachment-full size-full wp-image-19980\" alt=\"Calls Receiving API with IVR, queues, and transfers\" srcset=\"https:\/\/vulcanet.com.br\/wp-content\/uploads\/2024\/11\/api-de-voz-14-roteamento-filas-transferencia-ura-vulcanet-0.webp 768w, https:\/\/vulcanet.com.br\/wp-content\/uploads\/2024\/11\/api-de-voz-14-roteamento-filas-transferencia-ura-vulcanet-0-300x200.webp 300w\" sizes=\"(max-width: 768px) 100vw, 768px\" title=\"\">\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-6691a520 e-con-full e-flex e-con e-child\" data-id=\"6691a520\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-61ed89a elementor-widget elementor-widget-heading\" data-id=\"61ed89a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Calls Receiving API with routing, queues, transfers, and IVR\n<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ec27215 elementor-widget elementor-widget-text-editor\" data-id=\"ec27215\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p><strong>Calls Receiving API routes incoming calls according to business rules, priority, time, origin, or customer context.<\/strong><\/p><p>In a <strong>Telephony API<\/strong>, <a href=\"https:\/\/vulcanet.com.br\/solutions\/telefonia\/numero-virtual\/\"><strong>virtual numbers<\/strong><\/a> <strong>and <a href=\"https:\/\/vulcanet.com.br\/solutions\/telefonia\/numero-did\/\"><b>DIDs<\/b><\/a><\/strong> can enter an <a href=\"https:\/\/vulcanet.com.br\/solutions\/telefonia\/ura\/\"><strong>IVR<\/strong><\/a>, collect DTMF (Dual-Tone Multi-Frequency Signaling), query <strong>CRM<\/strong> data, and route to a queue, agent, extension, or external transfer. Programmable routing <strong>reduces waiting time<\/strong>, <strong>avoids unnecessary transfers<\/strong>, and <strong>organizes demand peaks<\/strong> in support, sales, collections, and after-sales service.<\/p><p>With a <strong>Calls Receiving API<\/strong>, webhooks report status in real time and reports indicate abandonment, answering, duration, and bottlenecks, helping managers adjust schedules, scripts, and service levels.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-1645b61e e-con-full e-flex e-con e-child\" data-id=\"1645b61e\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-5972241a elementor-widget elementor-widget-button\" data-id=\"5972241a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"#vendas\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Hire API Call Receiving<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1d010f27 elementor-widget elementor-widget-button\" data-id=\"1d010f27\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"#canais\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Resell API Call Receiving<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/section>\n\t\t<section data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-90ae87b e-con-full sect-container sect-container-a e-flex e-con e-parent\" data-id=\"90ae87b\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-28e0c8f6 sect-content e-flex e-con-boxed e-con e-child\" data-id=\"28e0c8f6\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-3257b67b e-con-full e-flex e-con e-child\" data-id=\"3257b67b\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-d7276e3 elementor-widget elementor-widget-image\" data-id=\"d7276e3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"768\" height=\"512\" src=\"https:\/\/vulcanet.com.br\/wp-content\/uploads\/2024\/11\/api-de-voz-15-webhooks-status-em-tempo-real-cdr-vulcanet-0.webp\" class=\"attachment-full size-full wp-image-19981\" alt=\"Telephony Integration API displaying status and CDRs in dashboards\" srcset=\"https:\/\/vulcanet.com.br\/wp-content\/uploads\/2024\/11\/api-de-voz-15-webhooks-status-em-tempo-real-cdr-vulcanet-0.webp 768w, https:\/\/vulcanet.com.br\/wp-content\/uploads\/2024\/11\/api-de-voz-15-webhooks-status-em-tempo-real-cdr-vulcanet-0-300x200.webp 300w\" sizes=\"(max-width: 768px) 100vw, 768px\" title=\"\">\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-23d1ff47 e-con-full e-flex e-con e-child\" data-id=\"23d1ff47\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-7659837e elementor-widget elementor-widget-heading\" data-id=\"7659837e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Telephony Integration API with webhooks, real-time status, and CDR\n<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-39175ce9 elementor-widget elementor-widget-text-editor\" data-id=\"39175ce9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p><strong>Telephony Integration API delivers events, statuses, and CDRs to the company&#8217;s system, turning calls into operational data.<\/strong><\/p><p>By combining a <strong>Telephony API<\/strong>, webhooks, and queries through an <a href=\"https:\/\/vulcanet.com.br\/en\/solutions\/telefonia\/api-de-voz\/\"> <strong>REST API<\/strong><\/a>, the platform can receive information about ringing, answering, no answer, failure, termination, duration, origin, and destination. <strong>Call events<\/strong> feed sales dashboards, service audits, billing reconciliation, SLA monitoring, and conversion analyses. <strong>Telephony Integration<\/strong> also facilitates integration with BI, data lakes, or internal tools, <strong>creating traceability without relying on manual reports<\/strong>.<\/p><p>For IT and sales managers, the value lies in <strong>making decisions using data close to actual operations<\/strong>, providing more <strong>support and evidence for strategic decisions<\/strong>.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-3d6a3773 e-con-full e-flex e-con e-child\" data-id=\"3d6a3773\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-eeae2f2 elementor-widget elementor-widget-button\" data-id=\"eeae2f2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"#vendas\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Hire Integration<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-47945d40 elementor-widget elementor-widget-button\" data-id=\"47945d40\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"#canais\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Resell Integration<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/section>\n\t\t<section data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-48eeea11 e-con-full sect-container sect-container-b e-flex e-con e-parent\" data-id=\"48eeea11\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-14bc047d sect-content e-flex e-con-boxed e-con e-child\" data-id=\"14bc047d\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-6ba9af7c e-con-full e-flex e-con e-child\" data-id=\"6ba9af7c\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2e713862 elementor-widget elementor-widget-image\" data-id=\"2e713862\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"768\" height=\"512\" src=\"https:\/\/vulcanet.com.br\/wp-content\/uploads\/2024\/11\/api-de-voz-16-tts-gravacao-de-chamadas-otp-relatorios-vulcanet-0.webp\" class=\"attachment-full size-full wp-image-19982\" alt=\"Programmable Telephony with TTS, voice OTP, and call reports\" srcset=\"https:\/\/vulcanet.com.br\/wp-content\/uploads\/2024\/11\/api-de-voz-16-tts-gravacao-de-chamadas-otp-relatorios-vulcanet-0.webp 768w, https:\/\/vulcanet.com.br\/wp-content\/uploads\/2024\/11\/api-de-voz-16-tts-gravacao-de-chamadas-otp-relatorios-vulcanet-0-300x200.webp 300w\" sizes=\"(max-width: 768px) 100vw, 768px\" title=\"\">\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-3d59c33d e-con-full e-flex e-con e-child\" data-id=\"3d59c33d\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-3d320c7b elementor-widget elementor-widget-heading\" data-id=\"3d320c7b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Programmable Telephony with TTS, call recording, voice OTP, and reports\n<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-50bfd1e7 elementor-widget elementor-widget-text-editor\" data-id=\"50bfd1e7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p><strong>Programmable Telephony with TTS, call recording, voice OTP, and reports expands automation without losing operational control.<\/strong><\/p><p>With a <strong>Voice API<\/strong>, the system converts text into speech for notices, reminders, collections, and confirmations, using <strong>TTS \/ Text-to-Speech in workflows defined by the company<\/strong>. <strong>Voice OTP<\/strong> adds an authentication channel for logins, sensitive transactions, and registration validations, <strong>complementing WhatsApp, SMS, or email<\/strong> when the telephone is <strong>more suitable<\/strong>. Recordings, CDRs, and reports make it possible to measure <strong>delivery<\/strong>, <strong>answering<\/strong>, <strong>duration<\/strong>, and <strong>failures<\/strong>.<\/p><p><strong>Programmable Telephony<\/strong> serves businesses in the financial, healthcare, and technology sectors, <a href=\"https:\/\/vulcanet.com.br\/solutions\/telefonia\/contact-center\/\"><strong>contact centers<\/strong><\/a>, and operations with a <strong>high need for security and traceability<\/strong>.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-515e159b e-con-full e-flex e-con e-child\" data-id=\"515e159b\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-3c6278c3 elementor-widget elementor-widget-button\" data-id=\"3c6278c3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"#vendas\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Hire Telephony <\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6081af5f elementor-widget elementor-widget-button\" data-id=\"6081af5f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"#canais\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Resell Telephony <\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/section>\n\t\t<section data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-3254962d e-con-full sect-container sect-ref-estrat e-flex e-con e-parent\" data-id=\"3254962d\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;gradient&quot;}\">\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-e3147e1 e-con-full e-flex e-con e-child\" data-id=\"e3147e1\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-66d5c4d1 toc-exclude elementor-widget elementor-widget-heading\" data-id=\"66d5c4d1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">VulcaNet <strong>creates wealth<\/strong>, helping you increase your profits.<\/h3>\t\t\t\t<\/div>\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-31974db3 e-con-full e-flex e-con e-child\" data-id=\"31974db3\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-12b15c1b elementor-widget elementor-widget-button\" data-id=\"12b15c1b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"#vendas\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Schedule a Demo<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7c726e73 elementor-widget elementor-widget-button\" data-id=\"7c726e73\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"#canais\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">See Reseller Benefits<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/section>\n\t\t<section data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-69aed26c e-flex e-con-boxed e-con e-parent\" data-id=\"69aed26c\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-5303fb24 content paragrafo-sem-margem e-con-full e-flex e-con e-child\" data-id=\"5303fb24\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-4d0c3232 e-con-full e-flex e-con e-child\" data-id=\"4d0c3232\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-7638f467 elementor-widget elementor-widget-heading\" data-id=\"7638f467\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Compare modern Voice API, traditional carrier, and VoIP before hiring\n<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1e4a16e texto-grande elementor-widget__width-inherit elementor-widget elementor-widget-text-editor\" data-id=\"1e4a16e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p><strong>Choosing a Voice API is not just about comparing the per-minute rate.<\/strong><\/p><p>For businesses, the decision involves system integration, voice quality, support, traceability, compliance, coverage, and the ability to grow without disrupting operations. <strong>VulcaNet combines Programmable Telephony<\/strong>, <strong>telecommunications<\/strong> <strong>infrastructure<\/strong>, <strong>connectivity<\/strong>, and <strong>cloud<\/strong> with <strong>B2B operations in Brazil<\/strong>.<\/p><p>See <strong>common differences between a modern Telephony API<\/strong>, <strong>traditional<\/strong> carrier <strong>models<\/strong>, and <strong>VoIP<\/strong> <strong>providers<\/strong> to guide a <strong>safer and more predictable<\/strong> engagement.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-36d9e228 e-con-full comp-solucao e-flex e-con e-child\" data-id=\"36d9e228\" data-element_type=\"container\" data-e-type=\"container\" id=\"comp-solucao\">\n\t\t\t\t<div class=\"elementor-element elementor-element-7ea8bead eael-dt-th-align-center table-comp eael-table-align-center elementor-widget elementor-widget-eael-data-table\" data-id=\"7ea8bead\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"eael-data-table.default\">\n\t\t\t\t\t<style>\n\t\t\t@media (max-width: 767px) {\n\t\t\t   #eael-data-table-wrapper-7ea8bead.custom-responsive-option-enable .eael-data-table thead {\n                    display: none;\n               }\n               #eael-data-table-wrapper-7ea8bead.custom-responsive-option-enable .eael-data-table tbody tr td {\n                    float: none;\n                    clear: left;\n                    width: 100%;\n                    text-align: left;\n                    display: flex;\n                    align-items: center;\n                }\n\t\t\t}\n\t\t\t<\/style>\t\t<div class=\"eael-data-table-wrap custom-responsive-option-enable\" data-table_id=\"7ea8bead\" id=\"eael-data-table-wrapper-7ea8bead\" data-custom_responsive=\"true\">\n\t\t\t<table class=\"tablesorter eael-data-table center\" id=\"eael-data-table-7ea8bead\">\n\t\t\t    <thead>\n\t\t\t        <tr class=\"table-header\">\n\t\t\t\t\t\t\t\t\t            <th class=\"table-comp-header table-comp-header-recursos sorting\" id=\"\" colspan=\"\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"data-table-header-text\">Features<\/span><\/th>\n\t\t\t        \t\t\t\t            <th class=\"table-comp-header table-comp-header-vulcanet sorting\" id=\"\" colspan=\"\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<i class=\"fas fa-star data-header-icon\"><\/i>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t            \t\t\t\t\t\t\t\t<span class=\"data-table-header-text\">Modern Carrier <br>VulcaNet<\/span><\/th>\n\t\t\t        \t\t\t\t            <th class=\"table-comp-header table-comp-header-tradicional sorting\" id=\"\" colspan=\"\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"data-table-header-text\">Traditional <br>Carriers<\/span><\/th>\n\t\t\t        \t\t\t\t            <th class=\"table-comp-header table-comp-header-voip sorting\" id=\"\" colspan=\"\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"data-table-header-text\">VoIP <br>Providers<\/span><\/th>\n\t\t\t        \t\t\t\t        <\/tr>\n\t\t\t    <\/thead>\n\t\t\t  \t<tbody>\n\t\t\t\t\t\t\t\t\t\t\t<tr>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t   \t\t\t\t\t\t\t\t\t\t\t<td colspan=\"\" rowspan=\"\" class=\"table-comp-body-recurso\" id=\"\">\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"td-content-wrapper\"><div class=\"td-content\">\n\t\t\t\t\t\t\t\t\t\t\t\t\tIntegration with CRM, ERP, and apps\n\n\t\t\t\t\t\t\t\t\t\t\t\t<\/div><\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/td>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t   \t\t\t\t\t\t\t\t\t\t\t<td colspan=\"\" rowspan=\"\" class=\"table-comp-body-vulcanet\" id=\"\">\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"td-content-wrapper\"><div class=\"td-content\">\n\t\t\t\t\t\t\t\t\t\t\t\t\tREST API, webhooks, and technical support to integrate calls with CRM, ERP, helpdesk, applications, and SaaS platforms.\n\n\t\t\t\t\t\t\t\t\t\t\t\t<\/div><\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/td>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t   \t\t\t\t\t\t\t\t\t\t\t<td colspan=\"\" rowspan=\"\" class=\"table-comp-body-tradicional\" id=\"\">\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"td-content-wrapper\"><div class=\"td-content\">\n\t\t\t\t\t\t\t\t\t\t\t\t\tTraditional models usually prioritize lines, extensions, and PBXs, requiring additional integrations or manual processes.\n\n\t\t\t\t\t\t\t\t\t\t\t\t<\/div><\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/td>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t   \t\t\t\t\t\t\t\t\t\t\t<td colspan=\"\" rowspan=\"\" class=\"table-comp-body-voip\" id=\"\">\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"td-content-wrapper\"><div class=\"td-content\">\n\t\t\t\t\t\t\t\t\t\t\t\t\tProviders may offer basic VoIP, but do not always provide B2B guidance for integration with critical systems.\n\n\t\t\t\t\t\t\t\t\t\t\t\t<\/div><\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/td>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/tr>\n\t\t\t        \t\t\t\t\t\t<tr>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t   \t\t\t\t\t\t\t\t\t\t\t<td colspan=\"\" rowspan=\"\" class=\"table-comp-body-recurso\" id=\"\">\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"td-content-wrapper\"><div class=\"td-content\">\n\t\t\t\t\t\t\t\t\t\t\t\t\tCall automation\n\n\t\t\t\t\t\t\t\t\t\t\t\t<\/div><\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/td>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t   \t\t\t\t\t\t\t\t\t\t\t<td colspan=\"\" rowspan=\"\" class=\"table-comp-body-vulcanet\" id=\"\">\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"td-content-wrapper\"><div class=\"td-content\">\n\t\t\t\t\t\t\t\t\t\t\t\t\tWorkflows for making and receiving calls, click-to-call, callbacks, reminders, collections, alerts, IVR, and TTS.\n\n\t\t\t\t\t\t\t\t\t\t\t\t<\/div><\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/td>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t   \t\t\t\t\t\t\t\t\t\t\t<td colspan=\"\" rowspan=\"\" class=\"table-comp-body-tradicional\" id=\"\">\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"td-content-wrapper\"><div class=\"td-content\">\n\t\t\t\t\t\t\t\t\t\t\t\t\tAutomation may depend on dialers, equipment, or less flexible customizations.\n\n\t\t\t\t\t\t\t\t\t\t\t\t<\/div><\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/td>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t   \t\t\t\t\t\t\t\t\t\t\t<td colspan=\"\" rowspan=\"\" class=\"table-comp-body-voip\" id=\"\">\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"td-content-wrapper\"><div class=\"td-content\">\n\t\t\t\t\t\t\t\t\t\t\t\t\tSimple automations may be available, but with less control over rules, events, and operational monitoring.\n\n\t\t\t\t\t\t\t\t\t\t\t\t<\/div><\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/td>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/tr>\n\t\t\t        \t\t\t\t\t\t<tr>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t   \t\t\t\t\t\t\t\t\t\t\t<td colspan=\"\" rowspan=\"\" class=\"table-comp-body-recurso\" id=\"\">\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"td-content-wrapper\"><div class=\"td-content\">\n\t\t\t\t\t\t\t\t\t\t\t\t\tTraceability and data\n\n\t\t\t\t\t\t\t\t\t\t\t\t<\/div><\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/td>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t   \t\t\t\t\t\t\t\t\t\t\t<td colspan=\"\" rowspan=\"\" class=\"table-comp-body-vulcanet\" id=\"\">\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"td-content-wrapper\"><div class=\"td-content\">\n\t\t\t\t\t\t\t\t\t\t\t\t\tWebhooks, CDRs, recordings, and reports to monitor status, duration, origin, destination, and performance.\n\n\t\t\t\t\t\t\t\t\t\t\t\t<\/div><\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/td>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t   \t\t\t\t\t\t\t\t\t\t\t<td colspan=\"\" rowspan=\"\" class=\"table-comp-body-tradicional\" id=\"\">\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"td-content-wrapper\"><div class=\"td-content\">\n\t\t\t\t\t\t\t\t\t\t\t\t\tReports may be scattered among the contact center, carrier, and spreadsheets.\n\n\t\t\t\t\t\t\t\t\t\t\t\t<\/div><\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/td>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t   \t\t\t\t\t\t\t\t\t\t\t<td colspan=\"\" rowspan=\"\" class=\"table-comp-body-voip\" id=\"\">\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"td-content-wrapper\"><div class=\"td-content\">\n\t\t\t\t\t\t\t\t\t\t\t\t\tThere is not always auditable CDR, complete webhooks, or a clear view for BI, billing, and compliance.\n\n\t\t\t\t\t\t\t\t\t\t\t\t<\/div><\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/td>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/tr>\n\t\t\t        \t\t\t\t\t\t<tr>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t   \t\t\t\t\t\t\t\t\t\t\t<td colspan=\"\" rowspan=\"\" class=\"table-comp-body-recurso\" id=\"\">\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"td-content-wrapper\"><div class=\"td-content\">\n\t\t\t\t\t\t\t\t\t\t\t\t\tVoice quality and connectivity\n\n\t\t\t\t\t\t\t\t\t\t\t\t<\/div><\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/td>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t   \t\t\t\t\t\t\t\t\t\t\t<td colspan=\"\" rowspan=\"\" class=\"table-comp-body-vulcanet\" id=\"\">\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"td-content-wrapper\"><div class=\"td-content\">\n\t\t\t\t\t\t\t\t\t\t\t\t\tB2B telephony, connectivity, and cloud infrastructure to size routes, SIP, and volumes with local support.\n\n\t\t\t\t\t\t\t\t\t\t\t\t<\/div><\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/td>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t   \t\t\t\t\t\t\t\t\t\t\t<td colspan=\"\" rowspan=\"\" class=\"table-comp-body-tradicional\" id=\"\">\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"td-content-wrapper\"><div class=\"td-content\">\n\t\t\t\t\t\t\t\t\t\t\t\t\tQuality may be good, but modernization and adaptation to digital systems tend to be slower.\n\n\t\t\t\t\t\t\t\t\t\t\t\t<\/div><\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/td>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t   \t\t\t\t\t\t\t\t\t\t\t<td colspan=\"\" rowspan=\"\" class=\"table-comp-body-voip\" id=\"\">\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"td-content-wrapper\"><div class=\"td-content\">\n\t\t\t\t\t\t\t\t\t\t\t\t\tExperience may vary according to routes, connectivity, monitoring, and provider specialization.\n\n\t\t\t\t\t\t\t\t\t\t\t\t<\/div><\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/td>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/tr>\n\t\t\t        \t\t\t\t\t\t<tr>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t   \t\t\t\t\t\t\t\t\t\t\t<td colspan=\"\" rowspan=\"\" class=\"table-comp-body-recurso\" id=\"\">\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"td-content-wrapper\"><div class=\"td-content\">\n\t\t\t\t\t\t\t\t\t\t\t\t\tNumbering, DID, BINA, and coverage\t\t\t\t\t\t\t\t\t\t\t\t<\/div><\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/td>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t   \t\t\t\t\t\t\t\t\t\t\t<td colspan=\"\" rowspan=\"\" class=\"table-comp-body-vulcanet\" id=\"\">\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"td-content-wrapper\"><div class=\"td-content\">\n\t\t\t\t\t\t\t\t\t\t\t\t\tSTFC operator authorized by Anatel, with national coverage and area codes throughout Brazil.\n\n\t\t\t\t\t\t\t\t\t\t\t\t<\/div><\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/td>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t   \t\t\t\t\t\t\t\t\t\t\t<td colspan=\"\" rowspan=\"\" class=\"table-comp-body-tradicional\" id=\"\">\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"td-content-wrapper\"><div class=\"td-content\">\n\t\t\t\t\t\t\t\t\t\t\t\t\tNumbering contracts and route changes may involve more bureaucratic processes.\n\n\t\t\t\t\t\t\t\t\t\t\t\t<\/div><\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/td>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t   \t\t\t\t\t\t\t\t\t\t\t<td colspan=\"\" rowspan=\"\" class=\"table-comp-body-voip\" id=\"\">\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"td-content-wrapper\"><div class=\"td-content\">\n\t\t\t\t\t\t\t\t\t\t\t\t\tThere may be limitations on DIDs, portability, BINA, 0800, or guidance on caller identification.\n\n\t\t\t\t\t\t\t\t\t\t\t\t<\/div><\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/td>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/tr>\n\t\t\t        \t\t\t\t\t\t<tr>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t   \t\t\t\t\t\t\t\t\t\t\t<td colspan=\"\" rowspan=\"\" class=\"table-comp-body-recurso\" id=\"\">\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"td-content-wrapper\"><div class=\"td-content\">\n\t\t\t\t\t\t\t\t\t\t\t\t\tSecurity, LGPD, and Anatel\n\n\t\t\t\t\t\t\t\t\t\t\t\t<\/div><\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/td>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t   \t\t\t\t\t\t\t\t\t\t\t<td colspan=\"\" rowspan=\"\" class=\"table-comp-body-vulcanet\" id=\"\">\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"td-content-wrapper\"><div class=\"td-content\">\n\t\t\t\t\t\t\t\t\t\t\t\t\tProject guided by best practices for recording, personal data, origin identification, 0303 when applicable, and governance.\n\n\t\t\t\t\t\t\t\t\t\t\t\t<\/div><\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/td>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t   \t\t\t\t\t\t\t\t\t\t\t<td colspan=\"\" rowspan=\"\" class=\"table-comp-body-tradicional\" id=\"\">\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"td-content-wrapper\"><div class=\"td-content\">\n\t\t\t\t\t\t\t\t\t\t\t\t\tThe focus may be on connectivity rather than automation with data and digital compliance.\n\n\t\t\t\t\t\t\t\t\t\t\t\t<\/div><\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/td>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t   \t\t\t\t\t\t\t\t\t\t\t<td colspan=\"\" rowspan=\"\" class=\"table-comp-body-voip\" id=\"\">\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"td-content-wrapper\"><div class=\"td-content\">\n\t\t\t\t\t\t\t\t\t\t\t\t\tThere is not always sufficient maturity to provide guidance on Brazilian telecommunications, privacy, and responsible call usage rules.\n\n\t\t\t\t\t\t\t\t\t\t\t\t<\/div><\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/td>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/tr>\n\t\t\t        \t\t\t\t\t\t<tr>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t   \t\t\t\t\t\t\t\t\t\t\t<td colspan=\"\" rowspan=\"\" class=\"table-comp-body-recurso\" id=\"\">\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"td-content-wrapper\"><div class=\"td-content\">\n\t\t\t\t\t\t\t\t\t\t\t\t\tScalability and flexibility\n\n\t\t\t\t\t\t\t\t\t\t\t\t<\/div><\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/td>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t   \t\t\t\t\t\t\t\t\t\t\t<td colspan=\"\" rowspan=\"\" class=\"table-comp-body-vulcanet\" id=\"\">\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"td-content-wrapper\"><div class=\"td-content\">\n\t\t\t\t\t\t\t\t\t\t\t\t\tCloud architecture and Telephony API to adjust channels, volumes, numbering, and features according to demand.\n\n\t\t\t\t\t\t\t\t\t\t\t\t<\/div><\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/td>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t   \t\t\t\t\t\t\t\t\t\t\t<td colspan=\"\" rowspan=\"\" class=\"table-comp-body-tradicional\" id=\"\">\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"td-content-wrapper\"><div class=\"td-content\">\n\t\t\t\t\t\t\t\t\t\t\t\t\tScaling may require new contracts, equipment, links, or longer activation times.\n\n\t\t\t\t\t\t\t\t\t\t\t\t<\/div><\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/td>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t   \t\t\t\t\t\t\t\t\t\t\t<td colspan=\"\" rowspan=\"\" class=\"table-comp-body-voip\" id=\"\">\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"td-content-wrapper\"><div class=\"td-content\">\n\t\t\t\t\t\t\t\t\t\t\t\t\tIt may scale in minutes, but not always with predictability, B2B service, and operational governance.\n\n\t\t\t\t\t\t\t\t\t\t\t\t<\/div><\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/td>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/tr>\n\t\t\t        \t\t\t\t\t\t<tr>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t   \t\t\t\t\t\t\t\t\t\t\t<td colspan=\"\" rowspan=\"\" class=\"table-comp-body-recurso\" id=\"\">\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"td-content-wrapper\"><div class=\"td-content\">\n\t\t\t\t\t\t\t\t\t\t\t\t\tB2B technical support\n\n\t\t\t\t\t\t\t\t\t\t\t\t<\/div><\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/td>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t   \t\t\t\t\t\t\t\t\t\t\t<td colspan=\"\" rowspan=\"\" class=\"table-comp-body-vulcanet\" id=\"\">\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"td-content-wrapper\"><div class=\"td-content\">\n\t\t\t\t\t\t\t\t\t\t\t\t\tSpecialized business support, including assistance with integration design, testing, operations, and evolution.\n\n\t\t\t\t\t\t\t\t\t\t\t\t<\/div><\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/td>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t   \t\t\t\t\t\t\t\t\t\t\t<td colspan=\"\" rowspan=\"\" class=\"table-comp-body-tradicional\" id=\"\">\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"td-content-wrapper\"><div class=\"td-content\">\n\t\t\t\t\t\t\t\t\t\t\t\t\tSupport tends to be segmented by product, making projects involving software and telephony more difficult.\n\n\t\t\t\t\t\t\t\t\t\t\t\t<\/div><\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/td>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t   \t\t\t\t\t\t\t\t\t\t\t<td colspan=\"\" rowspan=\"\" class=\"table-comp-body-voip\" id=\"\">\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"td-content-wrapper\"><div class=\"td-content\">\n\t\t\t\t\t\t\t\t\t\t\t\t\tSupport may be limited to basic tickets, without a deep understanding of the business process.\n\n\t\t\t\t\t\t\t\t\t\t\t\t<\/div><\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/td>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/tr>\n\t\t\t        \t\t\t\t\t\t<tr>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t   \t\t\t\t\t\t\t\t\t\t\t<td colspan=\"\" rowspan=\"\" class=\"table-comp-body-recurso\" id=\"\">\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"td-content-wrapper\"><div class=\"td-content\">\n\t\t\t\t\t\t\t\t\t\t\t\t\tCustomer experience\n\n\t\t\t\t\t\t\t\t\t\t\t\t<\/div><\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/td>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t   \t\t\t\t\t\t\t\t\t\t\t<td colspan=\"\" rowspan=\"\" class=\"table-comp-body-vulcanet\" id=\"\">\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"td-content-wrapper\"><div class=\"td-content\">\n\t\t\t\t\t\t\t\t\t\t\t\t\tFeatures such as click-to-call, IVR, routing, TTS, and callbacks to reduce friction and speed up service.\n\n\t\t\t\t\t\t\t\t\t\t\t\t<\/div><\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/td>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t   \t\t\t\t\t\t\t\t\t\t\t<td colspan=\"\" rowspan=\"\" class=\"table-comp-body-tradicional\" id=\"\">\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"td-content-wrapper\"><div class=\"td-content\">\n\t\t\t\t\t\t\t\t\t\t\t\t\tThe experience may be restricted to rigid menus, queues, and rules with little CRM integration.\n\n\t\t\t\t\t\t\t\t\t\t\t\t<\/div><\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/td>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t   \t\t\t\t\t\t\t\t\t\t\t<td colspan=\"\" rowspan=\"\" class=\"table-comp-body-voip\" id=\"\">\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"td-content-wrapper\"><div class=\"td-content\">\n\t\t\t\t\t\t\t\t\t\t\t\t\tIt may deliver calls, but with less journey personalization, customer context, and reporting.\n\n\t\t\t\t\t\t\t\t\t\t\t\t<\/div><\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/td>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/tr>\n\t\t\t        \t\t\t\t\t\t<tr>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t   \t\t\t\t\t\t\t\t\t\t\t<td colspan=\"\" rowspan=\"\" class=\"table-comp-body-recurso\" id=\"\">\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"td-content-wrapper\"><div class=\"td-content\">\n\t\t\t\t\t\t\t\t\t\t\t\t\tCommercial predictability\n\n\t\t\t\t\t\t\t\t\t\t\t\t<\/div><\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/td>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t   \t\t\t\t\t\t\t\t\t\t\t<td colspan=\"\" rowspan=\"\" class=\"table-comp-body-vulcanet\" id=\"\">\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"td-content-wrapper\"><div class=\"td-content\">\n\t\t\t\t\t\t\t\t\t\t\t\t\tConsultative plan starting at R$499\/month, sized according to usage, features, integration, and expected growth.\n\n\t\t\t\t\t\t\t\t\t\t\t\t<\/div><\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/td>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t   \t\t\t\t\t\t\t\t\t\t\t<td colspan=\"\" rowspan=\"\" class=\"table-comp-body-tradicional\" id=\"\">\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"td-content-wrapper\"><div class=\"td-content\">\n\t\t\t\t\t\t\t\t\t\t\t\t\tCosts may be distributed across lines, PBX, maintenance, minutes, and additional services.\n\n\t\t\t\t\t\t\t\t\t\t\t\t<\/div><\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/td>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t   \t\t\t\t\t\t\t\t\t\t\t<td colspan=\"\" rowspan=\"\" class=\"table-comp-body-voip\" id=\"\">\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"td-content-wrapper\"><div class=\"td-content\">\n\t\t\t\t\t\t\t\t\t\t\t\t\tLow prices may not reflect the costs of support, numbering, recording, testing, and operational continuity.\n\n\t\t\t\t\t\t\t\t\t\t\t\t<\/div><\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/td>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/tr>\n\t\t\t        \t\t\t    <\/tbody>\n\t\t\t<\/table>\n\t\t<\/div>\n\t  \t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-55ea78dd e-con-full e-flex e-con e-child\" data-id=\"55ea78dd\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-6986d0b3 elementor-widget-mobile__width-inherit largura-total elementor-widget__width-inherit elementor-widget elementor-widget-button\" data-id=\"6986d0b3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"#contato\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">I Want to Hire<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-75ace0b5 elementor-widget-mobile__width-inherit largura-total elementor-widget__width-inherit elementor-widget elementor-widget-button\" data-id=\"75ace0b5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"#canais\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">I Want to Resell<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/section>\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-ebe9e25 e-flex e-con-boxed e-con e-parent\" data-id=\"ebe9e25\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-7704e2a1 e-con-full e-flex e-con e-child\" data-id=\"7704e2a1\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-5103de09 e-con-full e-flex e-con e-child\" data-id=\"5103de09\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-554d217f elementor-widget elementor-widget-heading\" data-id=\"554d217f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Voice API plans to integrate telephony with your company's systems\n<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-63274fac elementor-widget__width-inherit texto-grande elementor-widget elementor-widget-text-editor\" data-id=\"63274fac\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p><strong>VulcaNet&#8217;s Voice API plans start at R$499 per month<\/strong> and are sized according to <strong>usage<\/strong>, <strong>volume<\/strong>, <strong>numbering<\/strong>, <strong>features<\/strong>, and <strong>integration<\/strong> <strong>needs<\/strong>.<\/p><p>Instead of contracting for minutes alone, your company <strong>evaluates a complete solution<\/strong> for making and receiving calls, automating workflows, using <strong>REST API<\/strong>, <strong>webhooks<\/strong>, <strong>CDR<\/strong>, <strong>recordings<\/strong>, <a href=\"https:\/\/vulcanet.com.br\/solutions\/telefonia\/numero-virtual\/\"><strong>virtual<\/strong> <strong>numbers<\/strong><\/a>, and <a href=\"https:\/\/vulcanet.com.br\/diferenciais\/atendimento-personalizado-e-suporte-especializado\/\"><strong>specialized<\/strong> <strong>technical<\/strong> <strong>support<\/strong><\/a>.<\/p><p><strong>Talk to VulcaNet to understand the best commercial and technical design for your operation.<\/strong><br \/>\u00a0<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-33e3cdee e-con-full e-flex e-con e-child\" data-id=\"33e3cdee\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-7932bfec elementor-widget elementor-widget-button\" data-id=\"7932bfec\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"#vendas\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">I Want to Hire<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3f3c2e63 elementor-widget elementor-widget-button\" data-id=\"3f3c2e63\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"#canais\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">I Want to Resell<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-55cd328d e-con-full e-flex e-con e-child\" data-id=\"55cd328d\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-113c112c elementor-widget__width-inherit price-table-custom elementor-widget elementor-widget-price-table\" data-id=\"113c112c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"price-table.default\">\n\t\t\t\t\t\n\t\t<div class=\"elementor-price-table\">\n\t\t\t\t\t\t\t<div class=\"elementor-price-table__header\">\n\t\t\t\t\t\t\t\t\t\t\t<h2 class=\"elementor-price-table__heading\">\n\t\t\t\t\t\tGrowth Plan\t\t\t\t\t\t<\/h2>\n\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-price-table__subheading\">\n\t\t\t\t\t\t\tBasic plan to boost your performance!\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\n\t\t\t<div class=\"elementor-price-table__price\">\n\t\t\t\t\t\t\t\t<span class=\"elementor-price-table__currency\">R$<\/span>\t\t\t\t\t\t\t\t\t<span class=\"elementor-price-table__integer-part\">\n\t\t\t\t\t\t499\t\t\t\t\t<\/span>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-price-table__after-price\">\n\t\t\t\t\t\t<span class=\"elementor-price-table__fractional-part\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-price-table__period elementor-typo-excluded\">\/month<\/span>\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t\t<ul class=\"elementor-price-table__features-list\">\n\t\t\t\t\t\t\t\t\t\t\t<li class=\"elementor-repeater-item-ac24596\">\n\t\t\t\t\t\t\t<div class=\"elementor-price-table__feature-inner\">\n\t\t\t\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-check-circle\" viewBox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M504 256c0 136.967-111.033 248-248 248S8 392.967 8 256 119.033 8 256 8s248 111.033 248 248zM227.314 387.314l184-184c6.248-6.248 6.248-16.379 0-22.627l-22.627-22.627c-6.248-6.249-16.379-6.249-22.628 0L216 308.118l-70.059-70.059c-6.248-6.248-16.379-6.248-22.628 0l-22.627 22.627c-6.248 6.248-6.248 16.379 0 22.627l104 104c6.249 6.249 16.379 6.249 22.628.001z\"><\/path><\/svg>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span >\n\t\t\t\t\t\t\t\t\t\tREST API for making and receiving calls\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t\t\t<li class=\"elementor-repeater-item-37f0efa\">\n\t\t\t\t\t\t\t<div class=\"elementor-price-table__feature-inner\">\n\t\t\t\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-chart-bar\" viewBox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M332.8 320h38.4c6.4 0 12.8-6.4 12.8-12.8V172.8c0-6.4-6.4-12.8-12.8-12.8h-38.4c-6.4 0-12.8 6.4-12.8 12.8v134.4c0 6.4 6.4 12.8 12.8 12.8zm96 0h38.4c6.4 0 12.8-6.4 12.8-12.8V76.8c0-6.4-6.4-12.8-12.8-12.8h-38.4c-6.4 0-12.8 6.4-12.8 12.8v230.4c0 6.4 6.4 12.8 12.8 12.8zm-288 0h38.4c6.4 0 12.8-6.4 12.8-12.8v-70.4c0-6.4-6.4-12.8-12.8-12.8h-38.4c-6.4 0-12.8 6.4-12.8 12.8v70.4c0 6.4 6.4 12.8 12.8 12.8zm96 0h38.4c6.4 0 12.8-6.4 12.8-12.8V108.8c0-6.4-6.4-12.8-12.8-12.8h-38.4c-6.4 0-12.8 6.4-12.8 12.8v198.4c0 6.4 6.4 12.8 12.8 12.8zM496 384H64V80c0-8.84-7.16-16-16-16H16C7.16 64 0 71.16 0 80v336c0 17.67 14.33 32 32 32h464c8.84 0 16-7.16 16-16v-32c0-8.84-7.16-16-16-16z\"><\/path><\/svg>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span >\n\t\t\t\t\t\t\t\t\t\tWebhooks, CDRs, recordings, and reports\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t\t\t<li class=\"elementor-repeater-item-980450c\">\n\t\t\t\t\t\t\t<div class=\"elementor-price-table__feature-inner\">\n\t\t\t\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-phone-square-alt\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M400 32H48A48 48 0 0 0 0 80v352a48 48 0 0 0 48 48h352a48 48 0 0 0 48-48V80a48 48 0 0 0-48-48zm-16.39 307.37l-15 65A15 15 0 0 1 354 416C194 416 64 286.29 64 126a15.7 15.7 0 0 1 11.63-14.61l65-15A18.23 18.23 0 0 1 144 96a16.27 16.27 0 0 1 13.79 9.09l30 70A17.9 17.9 0 0 1 189 181a17 17 0 0 1-5.5 11.61l-37.89 31a231.91 231.91 0 0 0 110.78 110.78l31-37.89A17 17 0 0 1 299 291a17.85 17.85 0 0 1 5.91 1.21l70 30A16.25 16.25 0 0 1 384 336a17.41 17.41 0 0 1-.39 3.37z\"><\/path><\/svg>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span >\n\t\t\t\t\t\t\t\t\t\tVirtual numbers, DID, BINA, and SIP Trunking\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t\t\t<li class=\"elementor-repeater-item-0328fb2\">\n\t\t\t\t\t\t\t<div class=\"elementor-price-table__feature-inner\">\n\t\t\t\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-cogs\" viewBox=\"0 0 640 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M512.1 191l-8.2 14.3c-3 5.3-9.4 7.5-15.1 5.4-11.8-4.4-22.6-10.7-32.1-18.6-4.6-3.8-5.8-10.5-2.8-15.7l8.2-14.3c-6.9-8-12.3-17.3-15.9-27.4h-16.5c-6 0-11.2-4.3-12.2-10.3-2-12-2.1-24.6 0-37.1 1-6 6.2-10.4 12.2-10.4h16.5c3.6-10.1 9-19.4 15.9-27.4l-8.2-14.3c-3-5.2-1.9-11.9 2.8-15.7 9.5-7.9 20.4-14.2 32.1-18.6 5.7-2.1 12.1.1 15.1 5.4l8.2 14.3c10.5-1.9 21.2-1.9 31.7 0L552 6.3c3-5.3 9.4-7.5 15.1-5.4 11.8 4.4 22.6 10.7 32.1 18.6 4.6 3.8 5.8 10.5 2.8 15.7l-8.2 14.3c6.9 8 12.3 17.3 15.9 27.4h16.5c6 0 11.2 4.3 12.2 10.3 2 12 2.1 24.6 0 37.1-1 6-6.2 10.4-12.2 10.4h-16.5c-3.6 10.1-9 19.4-15.9 27.4l8.2 14.3c3 5.2 1.9 11.9-2.8 15.7-9.5 7.9-20.4 14.2-32.1 18.6-5.7 2.1-12.1-.1-15.1-5.4l-8.2-14.3c-10.4 1.9-21.2 1.9-31.7 0zm-10.5-58.8c38.5 29.6 82.4-14.3 52.8-52.8-38.5-29.7-82.4 14.3-52.8 52.8zM386.3 286.1l33.7 16.8c10.1 5.8 14.5 18.1 10.5 29.1-8.9 24.2-26.4 46.4-42.6 65.8-7.4 8.9-20.2 11.1-30.3 5.3l-29.1-16.8c-16 13.7-34.6 24.6-54.9 31.7v33.6c0 11.6-8.3 21.6-19.7 23.6-24.6 4.2-50.4 4.4-75.9 0-11.5-2-20-11.9-20-23.6V418c-20.3-7.2-38.9-18-54.9-31.7L74 403c-10 5.8-22.9 3.6-30.3-5.3-16.2-19.4-33.3-41.6-42.2-65.7-4-10.9.4-23.2 10.5-29.1l33.3-16.8c-3.9-20.9-3.9-42.4 0-63.4L12 205.8c-10.1-5.8-14.6-18.1-10.5-29 8.9-24.2 26-46.4 42.2-65.8 7.4-8.9 20.2-11.1 30.3-5.3l29.1 16.8c16-13.7 34.6-24.6 54.9-31.7V57.1c0-11.5 8.2-21.5 19.6-23.5 24.6-4.2 50.5-4.4 76-.1 11.5 2 20 11.9 20 23.6v33.6c20.3 7.2 38.9 18 54.9 31.7l29.1-16.8c10-5.8 22.9-3.6 30.3 5.3 16.2 19.4 33.2 41.6 42.1 65.8 4 10.9.1 23.2-10 29.1l-33.7 16.8c3.9 21 3.9 42.5 0 63.5zm-117.6 21.1c59.2-77-28.7-164.9-105.7-105.7-59.2 77 28.7 164.9 105.7 105.7zm243.4 182.7l-8.2 14.3c-3 5.3-9.4 7.5-15.1 5.4-11.8-4.4-22.6-10.7-32.1-18.6-4.6-3.8-5.8-10.5-2.8-15.7l8.2-14.3c-6.9-8-12.3-17.3-15.9-27.4h-16.5c-6 0-11.2-4.3-12.2-10.3-2-12-2.1-24.6 0-37.1 1-6 6.2-10.4 12.2-10.4h16.5c3.6-10.1 9-19.4 15.9-27.4l-8.2-14.3c-3-5.2-1.9-11.9 2.8-15.7 9.5-7.9 20.4-14.2 32.1-18.6 5.7-2.1 12.1.1 15.1 5.4l8.2 14.3c10.5-1.9 21.2-1.9 31.7 0l8.2-14.3c3-5.3 9.4-7.5 15.1-5.4 11.8 4.4 22.6 10.7 32.1 18.6 4.6 3.8 5.8 10.5 2.8 15.7l-8.2 14.3c6.9 8 12.3 17.3 15.9 27.4h16.5c6 0 11.2 4.3 12.2 10.3 2 12 2.1 24.6 0 37.1-1 6-6.2 10.4-12.2 10.4h-16.5c-3.6 10.1-9 19.4-15.9 27.4l8.2 14.3c3 5.2 1.9 11.9-2.8 15.7-9.5 7.9-20.4 14.2-32.1 18.6-5.7 2.1-12.1-.1-15.1-5.4l-8.2-14.3c-10.4 1.9-21.2 1.9-31.7 0zM501.6 431c38.5 29.6 82.4-14.3 52.8-52.8-38.5-29.6-82.4 14.3-52.8 52.8z\"><\/path><\/svg>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span >\n\t\t\t\t\t\t\t\t\t\tIVR, TTS, click-to-call, and automation\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t\t\t<li class=\"elementor-repeater-item-9e12d86\">\n\t\t\t\t\t\t\t<div class=\"elementor-price-table__feature-inner\">\n\t\t\t\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-headset\" viewBox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M192 208c0-17.67-14.33-32-32-32h-16c-35.35 0-64 28.65-64 64v48c0 35.35 28.65 64 64 64h16c17.67 0 32-14.33 32-32V208zm176 144c35.35 0 64-28.65 64-64v-48c0-35.35-28.65-64-64-64h-16c-17.67 0-32 14.33-32 32v112c0 17.67 14.33 32 32 32h16zM256 0C113.18 0 4.58 118.83 0 256v16c0 8.84 7.16 16 16 16h16c8.84 0 16-7.16 16-16v-16c0-114.69 93.31-208 208-208s208 93.31 208 208h-.12c.08 2.43.12 165.72.12 165.72 0 23.35-18.93 42.28-42.28 42.28H320c0-26.51-21.49-48-48-48h-32c-26.51 0-48 21.49-48 48s21.49 48 48 48h181.72c49.86 0 90.28-40.42 90.28-90.28V256C507.42 118.83 398.82 0 256 0z\"><\/path><\/svg>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span >\n\t\t\t\t\t\t\t\t\t\tB2B technical support in Brazil\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t\t\t<li class=\"elementor-repeater-item-a395780\">\n\t\t\t\t\t\t\t<div class=\"elementor-price-table__feature-inner\">\n\t\t\t\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-layer-group\" viewBox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M12.41 148.02l232.94 105.67c6.8 3.09 14.49 3.09 21.29 0l232.94-105.67c16.55-7.51 16.55-32.52 0-40.03L266.65 2.31a25.607 25.607 0 0 0-21.29 0L12.41 107.98c-16.55 7.51-16.55 32.53 0 40.04zm487.18 88.28l-58.09-26.33-161.64 73.27c-7.56 3.43-15.59 5.17-23.86 5.17s-16.29-1.74-23.86-5.17L70.51 209.97l-58.1 26.33c-16.55 7.5-16.55 32.5 0 40l232.94 105.59c6.8 3.08 14.49 3.08 21.29 0L499.59 276.3c16.55-7.5 16.55-32.5 0-40zm0 127.8l-57.87-26.23-161.86 73.37c-7.56 3.43-15.59 5.17-23.86 5.17s-16.29-1.74-23.86-5.17L70.29 337.87 12.41 364.1c-16.55 7.5-16.55 32.5 0 40l232.94 105.59c6.8 3.08 14.49 3.08 21.29 0L499.59 404.1c16.55-7.5 16.55-32.5 0-40z\"><\/path><\/svg>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span >\n\t\t\t\t\t\t\t\t\t\tScalability by volume and need\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t\t\t<li class=\"elementor-repeater-item-89e4f27\">\n\t\t\t\t\t\t\t<div class=\"elementor-price-table__feature-inner\">\n\t\t\t\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-medal\" viewBox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M223.75 130.75L154.62 15.54A31.997 31.997 0 0 0 127.18 0H16.03C3.08 0-4.5 14.57 2.92 25.18l111.27 158.96c29.72-27.77 67.52-46.83 109.56-53.39zM495.97 0H384.82c-11.24 0-21.66 5.9-27.44 15.54l-69.13 115.21c42.04 6.56 79.84 25.62 109.56 53.38L509.08 25.18C516.5 14.57 508.92 0 495.97 0zM256 160c-97.2 0-176 78.8-176 176s78.8 176 176 176 176-78.8 176-176-78.8-176-176-176zm92.52 157.26l-37.93 36.96 8.97 52.22c1.6 9.36-8.26 16.51-16.65 12.09L256 393.88l-46.9 24.65c-8.4 4.45-18.25-2.74-16.65-12.09l8.97-52.22-37.93-36.96c-6.82-6.64-3.05-18.23 6.35-19.59l52.43-7.64 23.43-47.52c2.11-4.28 6.19-6.39 10.28-6.39 4.11 0 8.22 2.14 10.33 6.39l23.43 47.52 52.43 7.64c9.4 1.36 13.17 12.95 6.35 19.59z\"><\/path><\/svg>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span >\n\t\t\t\t\t\t\t\t\t\tInfrastructure from an STFC operator authorized by Anatel\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t<\/ul>\n\t\t\t\n\t\t\t\t\t\t\t<div class=\"elementor-price-table__footer\">\n\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-price-table__button elementor-button elementor-size-md\" href=\"#contato\" target=\"_blank\">\n\t\t\t\t\t\t\tHire Now\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div class=\"elementor-ribbon elementor-ribbon-left\">\n\t\t\t\t<div class=\"elementor-ribbon-inner\">\n\t\t\t\t\tSTARTING AT\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-55ea9bd8 e-con-full secao-sub-plano e-flex e-con e-child\" data-id=\"55ea9bd8\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-4f8db9ea e-con-full secao-plano e-flex e-con e-child\" data-id=\"4f8db9ea\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;gradient&quot;}\">\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-380b9f70 e-con-full e-flex e-con e-child\" data-id=\"380b9f70\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-abca339 elementor-widget elementor-widget-heading\" data-id=\"abca339\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<p class=\"elementor-heading-title elementor-size-default\">PLAN<\/p>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1afbd185 elementor-widget elementor-widget-heading\" data-id=\"1afbd185\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Customized<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7f10e284 elementor-widget elementor-widget-heading\" data-id=\"7f10e284\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<p class=\"elementor-heading-title elementor-size-default\">Everything the way you and your company need it.<\/p>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-54e9411 e-flex e-con-boxed e-con e-child\" data-id=\"54e9411\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-6dd0acdd elementor-widget-mobile__width-inherit largura-total elementor-widget elementor-widget-button\" data-id=\"6dd0acdd\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"#contato\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Talk to a Specialist<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-6733db41 e-con-full secao-sub-plano e-flex e-con e-child\" data-id=\"6733db41\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-495de0cd e-con-full e-flex e-con e-child\" data-id=\"495de0cd\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-739977e6 elementor-widget elementor-widget-heading\" data-id=\"739977e6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Need Integrations?<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-710ad8ac elementor-widget elementor-widget-heading\" data-id=\"710ad8ac\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<p class=\"elementor-heading-title elementor-size-default\">Integrate your <b>Landline Phone<\/b> with <b>WhatsApp, Ommichannel, Microsoft Teams, CRMs<\/b>, and many other systems. Rely on our team of specialists to make it happen.\n\n<\/p>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-4a6cdb9 e-flex e-con-boxed e-con e-child\" data-id=\"4a6cdb9\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-668aa8de elementor-widget-mobile__width-inherit largura-total elementor-widget elementor-widget-button\" data-id=\"668aa8de\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"#contato\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Talk to a Specialist<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<section data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-6fae9efa e-con-full sect-container sect-container-b sect-center e-flex e-con e-parent\" data-id=\"6fae9efa\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-6aef902f sect-content e-flex e-con-boxed e-con e-child\" data-id=\"6aef902f\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-121d420e e-con-full e-flex e-con e-child\" data-id=\"121d420e\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-7794d650 elementor-widget elementor-widget-heading\" data-id=\"7794d650\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Frequently Asked Questions and Answers About Voice API<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6add6788 elementor-widget__width-inherit elementor-widget elementor-widget-eael-adv-accordion\" data-id=\"6add6788\" data-element_type=\"widget\" data-e-type=\"widget\" id=\"FAQ\" data-widget_type=\"eael-adv-accordion.default\">\n\t\t\t\t\t            <div class=\"eael-adv-accordion\" id=\"eael-adv-accordion-6add6788\" data-scroll-on-click=\"yes\" data-scroll-speed=\"300\" data-accordion-id=\"6add6788\" data-accordion-type=\"accordion\" data-toogle-speed=\"300\">\n            <div class=\"eael-accordion-list\">\n\t\t\t\t\t<div id=\"what-is-a-voice-api\" class=\"elementor-tab-title eael-accordion-header active-default\" tabindex=\"0\" data-tab=\"1\" aria-controls=\"elementor-tab-content-1791\"><span class=\"eael-advanced-accordion-icon-closed\"><svg aria-hidden=\"true\" class=\"fa-accordion-icon e-font-icon-svg e-fas-plus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span><span class=\"eael-advanced-accordion-icon-opened\"><svg aria-hidden=\"true\" class=\"fa-accordion-icon e-font-icon-svg e-fas-minus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span><h3 class=\"eael-accordion-tab-title\">What is a Voice API?<\/h3><svg aria-hidden=\"true\" class=\"fa-toggle e-font-icon-svg e-fas-angle-right\" viewBox=\"0 0 256 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M224.3 273l-136 136c-9.4 9.4-24.6 9.4-33.9 0l-22.6-22.6c-9.4-9.4-9.4-24.6 0-33.9l96.4-96.4-96.4-96.4c-9.4-9.4-9.4-24.6 0-33.9L54.3 103c9.4-9.4 24.6-9.4 33.9 0l136 136c9.5 9.4 9.5 24.6.1 34z\"><\/path><\/svg><\/div><div id=\"elementor-tab-content-1791\" class=\"eael-accordion-content clearfix active-default\" data-tab=\"1\" aria-labelledby=\"what-is-a-voice-api\"><strong>A Voice API is an interface that allows business systems to connect to telephony<\/strong> to make, receive, and automate calls through software.<br><br>Instead of relying solely on extensions, dialers, or a physical PBX, the company uses a <strong>REST API to trigger calls<\/strong>, <strong>receive<\/strong> <strong>events<\/strong> through <strong>webhooks<\/strong>, and <strong>record<\/strong> <strong>statuses<\/strong>, <strong>CDRs<\/strong>, <strong>recordings<\/strong>, and <strong>reports<\/strong>.<br><br><strong>VulcaNet&#8217;s Voice API<\/strong> helps sales, service, collections, operations, and digital platforms <strong>turn calls into integrated processes<\/strong> that are <strong>trackable<\/strong> and <strong>easier<\/strong> <strong>to manage<\/strong>.<\/div>\n\t\t\t\t\t<\/div><div class=\"eael-accordion-list\">\n\t\t\t\t\t<div id=\"what-is-a-voice-api-used-for-in-businesses\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"2\" aria-controls=\"elementor-tab-content-1792\"><span class=\"eael-advanced-accordion-icon-closed\"><svg aria-hidden=\"true\" class=\"fa-accordion-icon e-font-icon-svg e-fas-plus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span><span class=\"eael-advanced-accordion-icon-opened\"><svg aria-hidden=\"true\" class=\"fa-accordion-icon e-font-icon-svg e-fas-minus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span><h3 class=\"eael-accordion-tab-title\">What is a Voice API used for in businesses?<\/h3><svg aria-hidden=\"true\" class=\"fa-toggle e-font-icon-svg e-fas-angle-right\" viewBox=\"0 0 256 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M224.3 273l-136 136c-9.4 9.4-24.6 9.4-33.9 0l-22.6-22.6c-9.4-9.4-9.4-24.6 0-33.9l96.4-96.4-96.4-96.4c-9.4-9.4-9.4-24.6 0-33.9L54.3 103c9.4-9.4 24.6-9.4 33.9 0l136 136c9.5 9.4 9.5 24.6.1 34z\"><\/path><\/svg><\/div><div id=\"elementor-tab-content-1792\" class=\"eael-accordion-content clearfix\" data-tab=\"2\" aria-labelledby=\"what-is-a-voice-api-used-for-in-businesses\"><strong>A Voice API is used to place calls within a company&#8217;s digital workflows, such as <a href=\"https:\/\/vulcanet.com.br\/solucoes\/telefonia\/crm\/\"><strong>CRM<\/strong><\/a>, <a href=\"https:\/\/vulcanet.com.br\/solucoes\/telefonia\/erp\/\"><strong>ERP<\/strong><\/a>, <a href=\"https:\/\/vulcanet.com.br\/solucoes\/help-desk\/\"><strong>helpdesk<\/strong><\/a>, applications, or SaaS platforms<\/strong>.<br><br>A <strong>Voice Communications API<\/strong> can trigger click-to-call for leads, calendar reminders, collection notices, delivery confirmations, callbacks, and critical alerts. It can also <strong>support IVR<\/strong>, <strong>TTS<\/strong>, <strong>call<\/strong> <strong>recording<\/strong>, and <strong>productivity<\/strong> <strong>reports<\/strong>.<br><br>The main benefit is to <strong>reduce manual tasks<\/strong>, <strong>speed up important contacts<\/strong>, and <strong>record reliable data<\/strong> for sales management, service, and operations.<\/div>\n\t\t\t\t\t<\/div><div class=\"eael-accordion-list\">\n\t\t\t\t\t<div id=\"how-does-a-voice-api-work-technically\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"3\" aria-controls=\"elementor-tab-content-1793\"><span class=\"eael-advanced-accordion-icon-closed\"><svg aria-hidden=\"true\" class=\"fa-accordion-icon e-font-icon-svg e-fas-plus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span><span class=\"eael-advanced-accordion-icon-opened\"><svg aria-hidden=\"true\" class=\"fa-accordion-icon e-font-icon-svg e-fas-minus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span><h3 class=\"eael-accordion-tab-title\">How does a Voice API work technically?<\/h3><svg aria-hidden=\"true\" class=\"fa-toggle e-font-icon-svg e-fas-angle-right\" viewBox=\"0 0 256 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M224.3 273l-136 136c-9.4 9.4-24.6 9.4-33.9 0l-22.6-22.6c-9.4-9.4-9.4-24.6 0-33.9l96.4-96.4-96.4-96.4c-9.4-9.4-9.4-24.6 0-33.9L54.3 103c9.4-9.4 24.6-9.4 33.9 0l136 136c9.5 9.4 9.5 24.6.1 34z\"><\/path><\/svg><\/div><div id=\"elementor-tab-content-1793\" class=\"eael-accordion-content clearfix\" data-tab=\"3\" aria-labelledby=\"how-does-a-voice-api-work-technically\"><strong>A Voice API works through authentication and calls to REST API endpoints.<\/strong><br><br>The company&#8217;s system sends parameters such as <strong>origin<\/strong>, <strong>destination<\/strong>, <strong>IVR<\/strong> <strong>flow<\/strong>, <a href=\"https:\/\/vulcanet.com.br\/solucoes\/telefonia\/ura\/\"><strong>IVR<\/strong><\/a>, <strong>recording<\/strong>, <strong>queue<\/strong>, or <strong>TTS<\/strong> <strong>message<\/strong>.<br><br>The platform processes the call and returns events through webhooks, reporting statuses such as ringing, answered, failed, and ended. Then, <strong>CDRs and reports help reconcile usage<\/strong>, <strong>costs, and performance<\/strong>.<br><br>This model <strong>allows telephony to be integrated with software without relying on manual processes<\/strong> or <strong>complex legacy integrations<\/strong>.<\/div>\n\t\t\t\t\t<\/div><div class=\"eael-accordion-list\">\n\t\t\t\t\t<div id=\"what-is-the-difference-between-programmable-voice-virtual-pbx-and-sip-trunking\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"4\" aria-controls=\"elementor-tab-content-1794\"><span class=\"eael-advanced-accordion-icon-closed\"><svg aria-hidden=\"true\" class=\"fa-accordion-icon e-font-icon-svg e-fas-plus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span><span class=\"eael-advanced-accordion-icon-opened\"><svg aria-hidden=\"true\" class=\"fa-accordion-icon e-font-icon-svg e-fas-minus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span><h3 class=\"eael-accordion-tab-title\">What is the difference between programmable voice, Virtual PBX, and SIP Trunking?<\/h3><svg aria-hidden=\"true\" class=\"fa-toggle e-font-icon-svg e-fas-angle-right\" viewBox=\"0 0 256 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M224.3 273l-136 136c-9.4 9.4-24.6 9.4-33.9 0l-22.6-22.6c-9.4-9.4-9.4-24.6 0-33.9l96.4-96.4-96.4-96.4c-9.4-9.4-9.4-24.6 0-33.9L54.3 103c9.4-9.4 24.6-9.4 33.9 0l136 136c9.5 9.4 9.5 24.6.1 34z\"><\/path><\/svg><\/div><div id=\"elementor-tab-content-1794\" class=\"eael-accordion-content clearfix\" data-tab=\"4\" aria-labelledby=\"what-is-the-difference-between-programmable-voice-virtual-pbx-and-sip-trunking\">The difference lies in the role of each technology. <strong>Programmable Voice is the ability to control calls through software<\/strong>, <strong>using APIs<\/strong>, <strong>webhooks, and business rules<\/strong>.<br><br><a href=\"https:\/\/vulcanet.com.br\/solucoes\/telefonia\/pabx-virtual\/\"><strong>Virtual PBX<\/strong><\/a> organizes extensions, queues, and cloud-based service. <a href=\"https:\/\/vulcanet.com.br\/solucoes\/telefonia\/sip-trunk-na-nuvem\/\"><strong>SIP Trunking<\/strong><\/a> connects the company to the telephone network through the SIP protocol, <strong>replacing or modernizing traditional trunks<\/strong>.<br><br>A <strong>Voice API can use Virtual PBX and SIP Trunking features<\/strong>, but the focus of a Voice API is to <strong>integrate calls with business systems and automate processes<\/strong>.<\/div>\n\t\t\t\t\t<\/div><div class=\"eael-accordion-list\">\n\t\t\t\t\t<div id=\"how-do-i-integrate-phone-calls-with-my-crm-erp-or-internal-system\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"5\" aria-controls=\"elementor-tab-content-1795\"><span class=\"eael-advanced-accordion-icon-closed\"><svg aria-hidden=\"true\" class=\"fa-accordion-icon e-font-icon-svg e-fas-plus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span><span class=\"eael-advanced-accordion-icon-opened\"><svg aria-hidden=\"true\" class=\"fa-accordion-icon e-font-icon-svg e-fas-minus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span><h3 class=\"eael-accordion-tab-title\">How do I integrate phone calls with my CRM, ERP, or internal system?<\/h3><svg aria-hidden=\"true\" class=\"fa-toggle e-font-icon-svg e-fas-angle-right\" viewBox=\"0 0 256 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M224.3 273l-136 136c-9.4 9.4-24.6 9.4-33.9 0l-22.6-22.6c-9.4-9.4-9.4-24.6 0-33.9l96.4-96.4-96.4-96.4c-9.4-9.4-9.4-24.6 0-33.9L54.3 103c9.4-9.4 24.6-9.4 33.9 0l136 136c9.5 9.4 9.5 24.6.1 34z\"><\/path><\/svg><\/div><div id=\"elementor-tab-content-1795\" class=\"eael-accordion-content clearfix\" data-tab=\"5\" aria-labelledby=\"how-do-i-integrate-phone-calls-with-my-crm-erp-or-internal-system\">To integrate phone calls with a <strong>CRM<\/strong>, <strong>ERP<\/strong>, or <strong>internal<\/strong> <strong>system<\/strong>, the company connects the application to the <strong>Voice API using credentials<\/strong>, <strong>endpoints<\/strong>, and <strong>webhook events<\/strong>.<br><br>The <strong>technical team<\/strong> defines when a call should be created, which number to use, who receives it, whether it will be recorded, and <strong>which data will be sent back to the system<\/strong>.<br><br><strong>VulcaNet supports the integration design<\/strong> so that status, CDRs, duration, origin, and destination feed the customer history, ticket, order, or dashboard, <strong>reducing operational rework<\/strong>.<\/div>\n\t\t\t\t\t<\/div><div class=\"eael-accordion-list\">\n\t\t\t\t\t<div id=\"is-it-possible-to-make-and-receive-calls-through-the-api\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"6\" aria-controls=\"elementor-tab-content-1796\"><span class=\"eael-advanced-accordion-icon-closed\"><svg aria-hidden=\"true\" class=\"fa-accordion-icon e-font-icon-svg e-fas-plus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span><span class=\"eael-advanced-accordion-icon-opened\"><svg aria-hidden=\"true\" class=\"fa-accordion-icon e-font-icon-svg e-fas-minus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span><h3 class=\"eael-accordion-tab-title\">Is it possible to make and receive calls through the API?<\/h3><svg aria-hidden=\"true\" class=\"fa-toggle e-font-icon-svg e-fas-angle-right\" viewBox=\"0 0 256 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M224.3 273l-136 136c-9.4 9.4-24.6 9.4-33.9 0l-22.6-22.6c-9.4-9.4-9.4-24.6 0-33.9l96.4-96.4-96.4-96.4c-9.4-9.4-9.4-24.6 0-33.9L54.3 103c9.4-9.4 24.6-9.4 33.9 0l136 136c9.5 9.4 9.5 24.6.1 34z\"><\/path><\/svg><\/div><div id=\"elementor-tab-content-1796\" class=\"eael-accordion-content clearfix\" data-tab=\"6\" aria-labelledby=\"is-it-possible-to-make-and-receive-calls-through-the-api\">Yes, it is <strong>possible to make and receive calls through the API<\/strong>, provided that the project is configured with suitable numbering, routes, and rules.<br><br>The <strong>Voice API can originate calls<\/strong> from events in the <strong>CRM<\/strong> or <strong>application<\/strong> and can also <strong>receive<\/strong> <strong>calls<\/strong> on <a href=\"https:\/\/vulcanet.com.br\/solucoes\/telefonia\/numero-virtual\/\"><strong>virtual<\/strong> <strong>numbers<\/strong><\/a>, <strong>DIDs<\/strong>, or <strong>defined<\/strong> <strong>trunks<\/strong>. The Calls Receiving API <strong>can apply IVR<\/strong>, <strong>queues<\/strong>, <strong>transfers<\/strong>, and <strong>status<\/strong> <strong>webhooks<\/strong>.<br><br><strong>The Calls Making API supports sales, collections, alerts, confirmations, and traceable callbacks<\/strong>.<\/div>\n\t\t\t\t\t<\/div><div class=\"eael-accordion-list\">\n\t\t\t\t\t<div id=\"does-the-api-support-ivr-tts-call-recording-and-webhooks\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"7\" aria-controls=\"elementor-tab-content-1797\"><span class=\"eael-advanced-accordion-icon-closed\"><svg aria-hidden=\"true\" class=\"fa-accordion-icon e-font-icon-svg e-fas-plus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span><span class=\"eael-advanced-accordion-icon-opened\"><svg aria-hidden=\"true\" class=\"fa-accordion-icon e-font-icon-svg e-fas-minus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span><h3 class=\"eael-accordion-tab-title\">Does the API support IVR, TTS, call recording, and webhooks?<\/h3><svg aria-hidden=\"true\" class=\"fa-toggle e-font-icon-svg e-fas-angle-right\" viewBox=\"0 0 256 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M224.3 273l-136 136c-9.4 9.4-24.6 9.4-33.9 0l-22.6-22.6c-9.4-9.4-9.4-24.6 0-33.9l96.4-96.4-96.4-96.4c-9.4-9.4-9.4-24.6 0-33.9L54.3 103c9.4-9.4 24.6-9.4 33.9 0l136 136c9.5 9.4 9.5 24.6.1 34z\"><\/path><\/svg><\/div><div id=\"elementor-tab-content-1797\" class=\"eael-accordion-content clearfix\" data-tab=\"7\" aria-labelledby=\"does-the-api-support-ivr-tts-call-recording-and-webhooks\">Yes, the <strong>Voice API can support IVR<\/strong>, <strong>TTS<\/strong>, <strong>call<\/strong> <strong>recording<\/strong>, and <strong>webhooks<\/strong> according to the contracted scope and project configuration.<br><br><a href=\"https:\/\/vulcanet.com.br\/solucoes\/telefonia\/ura\/\"><strong>IVR<\/strong><\/a> <strong>directs service<\/strong> through keyed options or business rules. <strong>TTS converts text into speech<\/strong> for notices, reminders, and confirmations. <a href=\"https:\/\/vulcanet.com.br\/solucoes\/telefonia\/gravador-de-chamadas\/\"><strong>Recording<\/strong><\/a> helps with <strong>quality<\/strong>, <strong>auditing<\/strong>, and <strong>training<\/strong>, in accordance with privacy policies.<br><br><strong>Webhooks return events in real time to the company&#8217;s system<\/strong> so it can track status, duration, failures, termination, and operational data.<\/div>\n\t\t\t\t\t<\/div><div class=\"eael-accordion-list\">\n\t\t\t\t\t<div id=\"is-there-a-sandbox-test-environment-or-developer-documentation\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"8\" aria-controls=\"elementor-tab-content-1798\"><span class=\"eael-advanced-accordion-icon-closed\"><svg aria-hidden=\"true\" class=\"fa-accordion-icon e-font-icon-svg e-fas-plus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span><span class=\"eael-advanced-accordion-icon-opened\"><svg aria-hidden=\"true\" class=\"fa-accordion-icon e-font-icon-svg e-fas-minus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span><h3 class=\"eael-accordion-tab-title\">Is there a sandbox, test environment, or developer documentation?<\/h3><svg aria-hidden=\"true\" class=\"fa-toggle e-font-icon-svg e-fas-angle-right\" viewBox=\"0 0 256 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M224.3 273l-136 136c-9.4 9.4-24.6 9.4-33.9 0l-22.6-22.6c-9.4-9.4-9.4-24.6 0-33.9l96.4-96.4-96.4-96.4c-9.4-9.4-9.4-24.6 0-33.9L54.3 103c9.4-9.4 24.6-9.4 33.9 0l136 136c9.5 9.4 9.5 24.6.1 34z\"><\/path><\/svg><\/div><div id=\"elementor-tab-content-1798\" class=\"eael-accordion-content clearfix\" data-tab=\"8\" aria-labelledby=\"is-there-a-sandbox-test-environment-or-developer-documentation\"><strong>Documentation and the validation environment must be defined during the project&#8217;s technical phase<\/strong>.<br><br>In a <strong>business Telephony API<\/strong>, the ideal approach is to test authentication, endpoints, webhooks, call creation, receiving, recording, <strong>IVR<\/strong>, <strong>TTS<\/strong>, and <strong>CDR<\/strong> <strong>return<\/strong> <strong>before activating real volumes<\/strong>.<br><br><strong>VulcaNet can guide the technical journey, integration requirements, and acceptance criteria<\/strong>.<br><br>This step <strong>reduces the risk of errors<\/strong>, prevents operational impact, and helps the development team go into <strong>production with<\/strong> <strong>predictability<\/strong>.<\/div>\n\t\t\t\t\t<\/div><div class=\"eael-accordion-list\">\n\t\t\t\t\t<div id=\"which-programming-languages-are-supported-by-the-voice-api\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"9\" aria-controls=\"elementor-tab-content-1799\"><span class=\"eael-advanced-accordion-icon-closed\"><svg aria-hidden=\"true\" class=\"fa-accordion-icon e-font-icon-svg e-fas-plus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span><span class=\"eael-advanced-accordion-icon-opened\"><svg aria-hidden=\"true\" class=\"fa-accordion-icon e-font-icon-svg e-fas-minus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span><h3 class=\"eael-accordion-tab-title\">Which programming languages are supported by the Voice API?<\/h3><svg aria-hidden=\"true\" class=\"fa-toggle e-font-icon-svg e-fas-angle-right\" viewBox=\"0 0 256 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M224.3 273l-136 136c-9.4 9.4-24.6 9.4-33.9 0l-22.6-22.6c-9.4-9.4-9.4-24.6 0-33.9l96.4-96.4-96.4-96.4c-9.4-9.4-9.4-24.6 0-33.9L54.3 103c9.4-9.4 24.6-9.4 33.9 0l136 136c9.5 9.4 9.5 24.6.1 34z\"><\/path><\/svg><\/div><div id=\"elementor-tab-content-1799\" class=\"eael-accordion-content clearfix\" data-tab=\"9\" aria-labelledby=\"which-programming-languages-are-supported-by-the-voice-api\"><strong>The Voice API can be integrated using languages capable of consuming REST APIs, authenticating requests, and handling HTTP or JSON responses<\/strong>.<br><br>In business projects, this usually includes stacks used in <strong>web<\/strong> <strong>systems<\/strong>, <a href=\"https:\/\/vulcanet.com.br\/solucoes\/telefonia\/crm\/\"><strong>CRMs<\/strong><\/a>, <a href=\"https:\/\/vulcanet.com.br\/solucoes\/telefonia\/erp\/\"><strong>ERPs<\/strong><\/a>, <strong>applications<\/strong>, and <strong>SaaS<\/strong> <strong>platforms<\/strong>. The most important point is not just the language, but the design of events, webhooks, logs, CDRs, and failure handling.<br><br><strong>VulcaNet guides technical validation<\/strong> to align documentation, credentials, routes, test environments, and <strong>integration best practices<\/strong> before going live.<\/div>\n\t\t\t\t\t<\/div><div class=\"eael-accordion-list\">\n\t\t\t\t\t<div id=\"how-does-the-telephony-api-implementation-process-work\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"10\" aria-controls=\"elementor-tab-content-17910\"><span class=\"eael-advanced-accordion-icon-closed\"><svg aria-hidden=\"true\" class=\"fa-accordion-icon e-font-icon-svg e-fas-plus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span><span class=\"eael-advanced-accordion-icon-opened\"><svg aria-hidden=\"true\" class=\"fa-accordion-icon e-font-icon-svg e-fas-minus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span><h3 class=\"eael-accordion-tab-title\">How does the Telephony API implementation process work?<\/h3><svg aria-hidden=\"true\" class=\"fa-toggle e-font-icon-svg e-fas-angle-right\" viewBox=\"0 0 256 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M224.3 273l-136 136c-9.4 9.4-24.6 9.4-33.9 0l-22.6-22.6c-9.4-9.4-9.4-24.6 0-33.9l96.4-96.4-96.4-96.4c-9.4-9.4-9.4-24.6 0-33.9L54.3 103c9.4-9.4 24.6-9.4 33.9 0l136 136c9.5 9.4 9.5 24.6.1 34z\"><\/path><\/svg><\/div><div id=\"elementor-tab-content-17910\" class=\"eael-accordion-content clearfix\" data-tab=\"10\" aria-labelledby=\"how-does-the-telephony-api-implementation-process-work\">The process begins with a <strong>use-case assessment<\/strong>, <strong>expected volumes<\/strong>, <strong>systems involved<\/strong>, <strong>numbering<\/strong>, <strong>routes<\/strong>, and <strong>service requirements<\/strong>.<br><br>Then, the <strong>Telephony API implementation<\/strong> proceeds through technical design, credentials, endpoint configuration, webhook definition, call testing, and report validation.<br><br>When applicable, the following are also <strong>evaluated: <a href=\"https:\/\/vulcanet.com.br\/solucoes\/telefonia\/numero-did\/\"><strong>DID Number<\/strong><\/a><\/strong>, <a href=\"https:\/\/vulcanet.com.br\/solucoes\/telefonia\/bina-inteligente\/\"><strong>BINA<\/strong><\/a>, <strong>SIP<\/strong> <strong>Trunking<\/strong>, <strong>IVR<\/strong>, <strong>recording<\/strong>, and <strong>LGPD<\/strong> <strong>policies<\/strong>.<br><br><strong>VulcaNet oversees implementation with a B2B perspective<\/strong> to <strong>reduce technical<\/strong>, operational, and regulatory risks before going live.<\/div>\n\t\t\t\t\t<\/div><div class=\"eael-accordion-list\">\n\t\t\t\t\t<div id=\"what-is-included-in-a-vulcanet-voice-api-project\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"11\" aria-controls=\"elementor-tab-content-17911\"><span class=\"eael-advanced-accordion-icon-closed\"><svg aria-hidden=\"true\" class=\"fa-accordion-icon e-font-icon-svg e-fas-plus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span><span class=\"eael-advanced-accordion-icon-opened\"><svg aria-hidden=\"true\" class=\"fa-accordion-icon e-font-icon-svg e-fas-minus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span><h3 class=\"eael-accordion-tab-title\">What is included in a VulcaNet Voice API project?<\/h3><svg aria-hidden=\"true\" class=\"fa-toggle e-font-icon-svg e-fas-angle-right\" viewBox=\"0 0 256 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M224.3 273l-136 136c-9.4 9.4-24.6 9.4-33.9 0l-22.6-22.6c-9.4-9.4-9.4-24.6 0-33.9l96.4-96.4-96.4-96.4c-9.4-9.4-9.4-24.6 0-33.9L54.3 103c9.4-9.4 24.6-9.4 33.9 0l136 136c9.5 9.4 9.5 24.6.1 34z\"><\/path><\/svg><\/div><div id=\"elementor-tab-content-17911\" class=\"eael-accordion-content clearfix\" data-tab=\"11\" aria-labelledby=\"what-is-included-in-a-vulcanet-voice-api-project\">A <strong>VulcaNet Voice API project<\/strong> may include scenario analysis, architecture definition, call features, numbering, integrations, reports, and <strong>technical implementation support<\/strong>, according to the contracted scope.<br><br>The solution may involve <strong>REST API<\/strong>, <strong>webhooks<\/strong>, <strong>CDR<\/strong>, <strong>recordings<\/strong>, <strong>virtual<\/strong> <strong>numbers<\/strong>, <strong>DID<\/strong> <strong>number<\/strong>, <a href=\"https:\/\/vulcanet.com.br\/solucoes\/telefonia\/bina-inteligente\/\"><strong>Smart<\/strong> <strong>Bina<\/strong><\/a>, <strong>IVR<\/strong>, <strong>TTS<\/strong>, and <a href=\"https:\/\/vulcanet.com.br\/solucoes\/telefonia\/sip-trunk-na-nuvem\/\"><strong>SIP<\/strong> <strong>connectivity<\/strong><\/a>.<br><br>As <strong>VulcaNet is an <a href=\"https:\/\/vulcanet.com.br\/diferenciais\/operadora-de-telefonia-fixa-stfc-autorizada-pela-anatel\/\"><strong>STFC operator authorized by Anatel<\/strong><\/a><\/strong> and specializes in telephony, connectivity, and cloud solutions for businesses, the project considers technology, telecommunications, and <strong>B2B operations in an integrated manner<\/strong>.<\/div>\n\t\t\t\t\t<\/div><div class=\"eael-accordion-list\">\n\t\t\t\t\t<div id=\"how-long-does-it-take-to-start-using-the-solution-in-operations\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"12\" aria-controls=\"elementor-tab-content-17912\"><span class=\"eael-advanced-accordion-icon-closed\"><svg aria-hidden=\"true\" class=\"fa-accordion-icon e-font-icon-svg e-fas-plus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span><span class=\"eael-advanced-accordion-icon-opened\"><svg aria-hidden=\"true\" class=\"fa-accordion-icon e-font-icon-svg e-fas-minus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span><h3 class=\"eael-accordion-tab-title\">How long does it take to start using the solution in operations?<\/h3><svg aria-hidden=\"true\" class=\"fa-toggle e-font-icon-svg e-fas-angle-right\" viewBox=\"0 0 256 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M224.3 273l-136 136c-9.4 9.4-24.6 9.4-33.9 0l-22.6-22.6c-9.4-9.4-9.4-24.6 0-33.9l96.4-96.4-96.4-96.4c-9.4-9.4-9.4-24.6 0-33.9L54.3 103c9.4-9.4 24.6-9.4 33.9 0l136 136c9.5 9.4 9.5 24.6.1 34z\"><\/path><\/svg><\/div><div id=\"elementor-tab-content-17912\" class=\"eael-accordion-content clearfix\" data-tab=\"12\" aria-labelledby=\"how-long-does-it-take-to-start-using-the-solution-in-operations\"><strong>The timeline depends on the scope, systems involved, numbering, integrations, and tests required by the operation.<\/strong><br><br>A <strong>simple Voice API<\/strong>, with few rules and well-defined endpoints, <strong>tends to progress faster than projects with complex IVR<\/strong>, <strong>multiple CRMs<\/strong>, <strong>recording<\/strong>, <strong>portability<\/strong>, <strong>SIP<\/strong> <strong>Trunking<\/strong>, and <strong>high<\/strong> <strong>volume<\/strong>.<br><br><strong>VulcaNet recommends validating requirements<\/strong>, call flows, webhooks, CDRs, security, and acceptance criteria before going live. <strong>This care prevents rework and improves stability in real-world use<\/strong>.<\/div>\n\t\t\t\t\t<\/div><div class=\"eael-accordion-list\">\n\t\t\t\t\t<div id=\"what-does-my-company-need-to-get-started-with-a-telephony-api\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"13\" aria-controls=\"elementor-tab-content-17913\"><span class=\"eael-advanced-accordion-icon-closed\"><svg aria-hidden=\"true\" class=\"fa-accordion-icon e-font-icon-svg e-fas-plus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span><span class=\"eael-advanced-accordion-icon-opened\"><svg aria-hidden=\"true\" class=\"fa-accordion-icon e-font-icon-svg e-fas-minus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span><h3 class=\"eael-accordion-tab-title\">What does my company need to get started with a Telephony API?<\/h3><svg aria-hidden=\"true\" class=\"fa-toggle e-font-icon-svg e-fas-angle-right\" viewBox=\"0 0 256 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M224.3 273l-136 136c-9.4 9.4-24.6 9.4-33.9 0l-22.6-22.6c-9.4-9.4-9.4-24.6 0-33.9l96.4-96.4-96.4-96.4c-9.4-9.4-9.4-24.6 0-33.9L54.3 103c9.4-9.4 24.6-9.4 33.9 0l136 136c9.5 9.4 9.5 24.6.1 34z\"><\/path><\/svg><\/div><div id=\"elementor-tab-content-17913\" class=\"eael-accordion-content clearfix\" data-tab=\"13\" aria-labelledby=\"what-does-my-company-need-to-get-started-with-a-telephony-api\">Your company needs to <strong>define the use case<\/strong>, <strong>the systems to be integrated<\/strong>, <strong>the estimated volumes<\/strong>, <strong>the numbers<\/strong> <strong>to be used, and the service rules<\/strong>.<br><br>To get started with a <strong>Telephony API<\/strong>, it is also important to <strong>map the origin and destination of calls<\/strong>, the need for <strong>DID<\/strong>, <strong>Smart<\/strong> <strong>Bina<\/strong>, <a href=\"https:\/\/vulcanet.com.br\/solucoes\/telefonia\/numero-0800\/\"><strong>0800<\/strong> <strong>Number<\/strong><\/a>, <strong>SIP<\/strong> <strong>Trunking<\/strong>, <a href=\"https:\/\/vulcanet.com.br\/solucoes\/telefonia\/gravador-de-chamadas\/\"><strong>recording<\/strong><\/a>, <strong>IVR<\/strong>\/<strong>IVR<\/strong>, <strong>TTS<\/strong>, and <strong>reports<\/strong>.<br><br>On the technical side, the team must have access to the development environment and be able to consume <strong>REST APIs and webhooks<\/strong>.<br><br><strong>VulcaNet helps organize these requirements for a more objective engagement.<\/strong><\/div>\n\t\t\t\t\t<\/div><div class=\"eael-accordion-list\">\n\t\t\t\t\t<div id=\"how-can-i-monitor-whether-api-calls-are-working\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"14\" aria-controls=\"elementor-tab-content-17914\"><span class=\"eael-advanced-accordion-icon-closed\"><svg aria-hidden=\"true\" class=\"fa-accordion-icon e-font-icon-svg e-fas-plus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span><span class=\"eael-advanced-accordion-icon-opened\"><svg aria-hidden=\"true\" class=\"fa-accordion-icon e-font-icon-svg e-fas-minus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span><h3 class=\"eael-accordion-tab-title\">How can I monitor whether API calls are working?<\/h3><svg aria-hidden=\"true\" class=\"fa-toggle e-font-icon-svg e-fas-angle-right\" viewBox=\"0 0 256 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M224.3 273l-136 136c-9.4 9.4-24.6 9.4-33.9 0l-22.6-22.6c-9.4-9.4-9.4-24.6 0-33.9l96.4-96.4-96.4-96.4c-9.4-9.4-9.4-24.6 0-33.9L54.3 103c9.4-9.4 24.6-9.4 33.9 0l136 136c9.5 9.4 9.5 24.6.1 34z\"><\/path><\/svg><\/div><div id=\"elementor-tab-content-17914\" class=\"eael-accordion-content clearfix\" data-tab=\"14\" aria-labelledby=\"how-can-i-monitor-whether-api-calls-are-working\"><strong>Monitoring is performed through events, records, and operational indicators<\/strong>.<br><br>In the <strong>Voice API<\/strong>, <strong>webhooks<\/strong> can report ringing, answered, failed, ended, and other statuses, while <strong>CDRs<\/strong>, <strong>recordings<\/strong>, and <strong>reports<\/strong> show duration, origin, destination, associated costs, and operational behavior. This data can <strong>feed a <a href=\"https:\/\/vulcanet.com.br\/solucoes\/telefonia\/crm\/\"><strong>CRM<\/strong><\/a><\/strong>, <strong>BI<\/strong>, <strong>data<\/strong> <strong>lake<\/strong>, <strong>service<\/strong> <strong>dashboards<\/strong>, or <strong>billing<\/strong> <strong>reconciliation<\/strong>.<br><br>For managers, the ideal approach is to <strong>monitor answer rates<\/strong>, abandonment, failures, average time, agent productivity, and <strong>adherence to internal policies<\/strong>.<\/div>\n\t\t\t\t\t<\/div><div class=\"eael-accordion-list\">\n\t\t\t\t\t<div id=\"how-much-does-a-voice-api-cost-and-how-does-billing-work\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"15\" aria-controls=\"elementor-tab-content-17915\"><span class=\"eael-advanced-accordion-icon-closed\"><svg aria-hidden=\"true\" class=\"fa-accordion-icon e-font-icon-svg e-fas-plus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span><span class=\"eael-advanced-accordion-icon-opened\"><svg aria-hidden=\"true\" class=\"fa-accordion-icon e-font-icon-svg e-fas-minus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span><h3 class=\"eael-accordion-tab-title\">How much does a Voice API cost and how does billing work?<\/h3><svg aria-hidden=\"true\" class=\"fa-toggle e-font-icon-svg e-fas-angle-right\" viewBox=\"0 0 256 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M224.3 273l-136 136c-9.4 9.4-24.6 9.4-33.9 0l-22.6-22.6c-9.4-9.4-9.4-24.6 0-33.9l96.4-96.4-96.4-96.4c-9.4-9.4-9.4-24.6 0-33.9L54.3 103c9.4-9.4 24.6-9.4 33.9 0l136 136c9.5 9.4 9.5 24.6.1 34z\"><\/path><\/svg><\/div><div id=\"elementor-tab-content-17915\" class=\"eael-accordion-content clearfix\" data-tab=\"15\" aria-labelledby=\"how-much-does-a-voice-api-cost-and-how-does-billing-work\"><strong>VulcaNet&#8217;s Voice API plans start at R$499 per month<\/strong>, with commercial terms defined according to volume, features, numbering, and integration needs.<br><br>Billing may consider <strong>monthly fees<\/strong>, <strong>minutes<\/strong>, <a href=\"https:\/\/vulcanet.com.br\/solucoes\/telefonia\/numero-virtual\/\"><strong>virtual<\/strong> <strong>numbers<\/strong><\/a>, <strong>DID<\/strong> <strong>number<\/strong>, <strong>recording<\/strong>, <strong>additional<\/strong> <strong>features<\/strong>, and <strong>project-specific<\/strong> <strong>conditions<\/strong>.<br><br>Therefore, <strong>comparing only the per-minute rate can hide support<\/strong>, <strong>implementation<\/strong>, <strong>stability<\/strong>, and <strong>governance<\/strong> costs.<br><br>The best approach is to <strong>request a consultative proposal<\/strong>, validating the <strong>use case<\/strong>, consumption <strong>predictability<\/strong>, and growth <strong>capacity<\/strong>.<\/div>\n\t\t\t\t\t<\/div><div class=\"eael-accordion-list\">\n\t\t\t\t\t<div id=\"is-a-telephony-api-worthwhile-for-businesses-of-any-size\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"16\" aria-controls=\"elementor-tab-content-17916\"><span class=\"eael-advanced-accordion-icon-closed\"><svg aria-hidden=\"true\" class=\"fa-accordion-icon e-font-icon-svg e-fas-plus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span><span class=\"eael-advanced-accordion-icon-opened\"><svg aria-hidden=\"true\" class=\"fa-accordion-icon e-font-icon-svg e-fas-minus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span><h3 class=\"eael-accordion-tab-title\">Is a Telephony API worthwhile for businesses of any size?<\/h3><svg aria-hidden=\"true\" class=\"fa-toggle e-font-icon-svg e-fas-angle-right\" viewBox=\"0 0 256 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M224.3 273l-136 136c-9.4 9.4-24.6 9.4-33.9 0l-22.6-22.6c-9.4-9.4-9.4-24.6 0-33.9l96.4-96.4-96.4-96.4c-9.4-9.4-9.4-24.6 0-33.9L54.3 103c9.4-9.4 24.6-9.4 33.9 0l136 136c9.5 9.4 9.5 24.6.1 34z\"><\/path><\/svg><\/div><div id=\"elementor-tab-content-17916\" class=\"eael-accordion-content clearfix\" data-tab=\"16\" aria-labelledby=\"is-a-telephony-api-worthwhile-for-businesses-of-any-size\"><strong>A Telephony API is worthwhile when a company needs to integrate calls with its processes and gain automation, control, and traceability<\/strong>.<br><br>The benefit <strong>does not depend solely on company size<\/strong>, <strong>but on the<\/strong> <strong>volume<\/strong> of contacts, the <strong>need<\/strong> to record calls, the <strong>number<\/strong> of systems involved, and the operational <strong>impact<\/strong> of manual dialing.<br><br><strong>Smaller businesses can use a Calls API to organize sales and support<\/strong>.<br><br><strong>Larger operations can automate IVR<\/strong>, <strong>collections<\/strong>, <strong>confirmations<\/strong>, <strong>alerts<\/strong>, <strong>reports<\/strong>, and <strong>integration<\/strong> <strong>with<\/strong> <strong>BI<\/strong>. The ideal analysis considers cost, productivity, and service quality.<\/div>\n\t\t\t\t\t<\/div><div class=\"eael-accordion-list\">\n\t\t\t\t\t<div id=\"when-should-i-hire-a-voice-api-instead-of-maintaining-traditional-telephony\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"17\" aria-controls=\"elementor-tab-content-17917\"><span class=\"eael-advanced-accordion-icon-closed\"><svg aria-hidden=\"true\" class=\"fa-accordion-icon e-font-icon-svg e-fas-plus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span><span class=\"eael-advanced-accordion-icon-opened\"><svg aria-hidden=\"true\" class=\"fa-accordion-icon e-font-icon-svg e-fas-minus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span><h3 class=\"eael-accordion-tab-title\">When should I hire a Voice API instead of maintaining traditional telephony?<\/h3><svg aria-hidden=\"true\" class=\"fa-toggle e-font-icon-svg e-fas-angle-right\" viewBox=\"0 0 256 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M224.3 273l-136 136c-9.4 9.4-24.6 9.4-33.9 0l-22.6-22.6c-9.4-9.4-9.4-24.6 0-33.9l96.4-96.4-96.4-96.4c-9.4-9.4-9.4-24.6 0-33.9L54.3 103c9.4-9.4 24.6-9.4 33.9 0l136 136c9.5 9.4 9.5 24.6.1 34z\"><\/path><\/svg><\/div><div id=\"elementor-tab-content-17917\" class=\"eael-accordion-content clearfix\" data-tab=\"17\" aria-labelledby=\"when-should-i-hire-a-voice-api-instead-of-maintaining-traditional-telephony\"><strong>Hire a Voice API when traditional telephony can no longer keep pace with the speed of your company&#8217;s systems and processes<\/strong>.<br><br>Common signs include <strong>dependence on manual dialing<\/strong>, <strong>limited <a href=\"https:\/\/vulcanet.com.br\/solucoes\/telefonia\/crm\/\"><strong>CRM integration<\/strong><\/a><\/strong>, lack of webhooks, limited reports, difficulty scaling channels, low traceability, and <strong>slow automation creation<\/strong>.<br><br>The <strong>Voice API<\/strong> is suitable for sales, support, collections, logistics, and digital platforms that need to <strong>make or receive calls based on business rules<\/strong>. Traditional telephony can still <strong>coexist<\/strong>, <strong>but it is no longer the only model<\/strong>.<\/div>\n\t\t\t\t\t<\/div><div class=\"eael-accordion-list\">\n\t\t\t\t\t<div id=\"how-do-i-choose-a-programmable-voice-provider-in-brazil\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"18\" aria-controls=\"elementor-tab-content-17918\"><span class=\"eael-advanced-accordion-icon-closed\"><svg aria-hidden=\"true\" class=\"fa-accordion-icon e-font-icon-svg e-fas-plus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span><span class=\"eael-advanced-accordion-icon-opened\"><svg aria-hidden=\"true\" class=\"fa-accordion-icon e-font-icon-svg e-fas-minus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span><h3 class=\"eael-accordion-tab-title\">How do I choose a programmable voice provider in Brazil?<\/h3><svg aria-hidden=\"true\" class=\"fa-toggle e-font-icon-svg e-fas-angle-right\" viewBox=\"0 0 256 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M224.3 273l-136 136c-9.4 9.4-24.6 9.4-33.9 0l-22.6-22.6c-9.4-9.4-9.4-24.6 0-33.9l96.4-96.4-96.4-96.4c-9.4-9.4-9.4-24.6 0-33.9L54.3 103c9.4-9.4 24.6-9.4 33.9 0l136 136c9.5 9.4 9.5 24.6.1 34z\"><\/path><\/svg><\/div><div id=\"elementor-tab-content-17918\" class=\"eael-accordion-content clearfix\" data-tab=\"18\" aria-labelledby=\"how-do-i-choose-a-programmable-voice-provider-in-brazil\"><strong>Choose a programmable voice provider<\/strong> by evaluating B2B experience, local support, infrastructure quality, integration clarity, scalability, and regulatory knowledge in Brazil.<br><br>For a <strong>Telephony API<\/strong>, check REST API, webhooks, reports, recording, CDR, numbering, <a href=\"https:\/\/vulcanet.com.br\/solucoes\/telefonia\/sip-trunk-na-nuvem\/\"><strong>SIP<\/strong> <strong>Trunking<\/strong><\/a>, security, and technical support.<br><br><strong>VulcaNet is an STFC operator authorized by Anatel<\/strong>, working with <strong>telephony<\/strong>, <strong>connectivity<\/strong>, and <strong>cloud<\/strong> solutions for businesses, and offering <a href=\"https:\/\/vulcanet.com.br\/diferenciais\/area-de-cobertura-e-atuacao\/\"><strong>national coverage with area codes throughout Brazil<\/strong><\/a>, essential for corporate projects.<\/div>\n\t\t\t\t\t<\/div><div class=\"eael-accordion-list\">\n\t\t\t\t\t<div id=\"what-is-the-best-type-of-calls-api-for-high-volume\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"19\" aria-controls=\"elementor-tab-content-17919\"><span class=\"eael-advanced-accordion-icon-closed\"><svg aria-hidden=\"true\" class=\"fa-accordion-icon e-font-icon-svg e-fas-plus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span><span class=\"eael-advanced-accordion-icon-opened\"><svg aria-hidden=\"true\" class=\"fa-accordion-icon e-font-icon-svg e-fas-minus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span><h3 class=\"eael-accordion-tab-title\">What is the best type of Calls API for high volume?<\/h3><svg aria-hidden=\"true\" class=\"fa-toggle e-font-icon-svg e-fas-angle-right\" viewBox=\"0 0 256 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M224.3 273l-136 136c-9.4 9.4-24.6 9.4-33.9 0l-22.6-22.6c-9.4-9.4-9.4-24.6 0-33.9l96.4-96.4-96.4-96.4c-9.4-9.4-9.4-24.6 0-33.9L54.3 103c9.4-9.4 24.6-9.4 33.9 0l136 136c9.5 9.4 9.5 24.6.1 34z\"><\/path><\/svg><\/div><div id=\"elementor-tab-content-17919\" class=\"eael-accordion-content clearfix\" data-tab=\"19\" aria-labelledby=\"what-is-the-best-type-of-calls-api-for-high-volume\">The <strong>best type of Calls API for high volume<\/strong> is one that combines technical scalability, suitable routes, origin control, traceability, and governance.<br><br><strong>It is not enough to place many calls<\/strong>; the company needs to monitor status, abandonment, duration, CDRs, recordings, reports, and retry rules.<br><br>In <strong>high-volume operations<\/strong>, the <strong>Telephony API must consider Anatel best practices<\/strong>, caller identification, prevention of abusive use, and rules such as 0303 when applicable.<br><br><strong>VulcaNet supports sizing according to the use case and expected demand.<\/strong><\/div>\n\t\t\t\t\t<\/div><div class=\"eael-accordion-list\">\n\t\t\t\t\t<div id=\"will-call-quality-through-the-voice-api-be-stable\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"20\" aria-controls=\"elementor-tab-content-17920\"><span class=\"eael-advanced-accordion-icon-closed\"><svg aria-hidden=\"true\" class=\"fa-accordion-icon e-font-icon-svg e-fas-plus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span><span class=\"eael-advanced-accordion-icon-opened\"><svg aria-hidden=\"true\" class=\"fa-accordion-icon e-font-icon-svg e-fas-minus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span><h3 class=\"eael-accordion-tab-title\">Will call quality through the Voice API be stable?<\/h3><svg aria-hidden=\"true\" class=\"fa-toggle e-font-icon-svg e-fas-angle-right\" viewBox=\"0 0 256 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M224.3 273l-136 136c-9.4 9.4-24.6 9.4-33.9 0l-22.6-22.6c-9.4-9.4-9.4-24.6 0-33.9l96.4-96.4-96.4-96.4c-9.4-9.4-9.4-24.6 0-33.9L54.3 103c9.4-9.4 24.6-9.4 33.9 0l136 136c9.5 9.4 9.5 24.6.1 34z\"><\/path><\/svg><\/div><div id=\"elementor-tab-content-17920\" class=\"eael-accordion-content clearfix\" data-tab=\"20\" aria-labelledby=\"will-call-quality-through-the-voice-api-be-stable\">Quality can be stable when the <strong>Voice API is deployed with suitable infrastructure<\/strong>, consistent routes, reliable connectivity, and operational monitoring.<br><br>Factors such as latency, jitter, packet loss, coverage, SIP configuration, simultaneous volume, and call origin <strong>influence the experience<\/strong>.<br><br>Therefore, <strong>VulcaNet evaluates the technical scenario<\/strong>, <strong>connectivity<\/strong>, the <strong>need for SIP<\/strong> <strong>Trunking<\/strong>, <strong>numbering<\/strong>, and <strong>reports<\/strong> before sizing the project.<br><br>It is also important to monitor CDRs, failures, duration, and quality records to <strong>correct bottlenecks and maintain predictability<\/strong>.<\/div>\n\t\t\t\t\t<\/div><div class=\"eael-accordion-list\">\n\t\t\t\t\t<div id=\"can-i-use-my-own-number-bina-did-0800-or-sip-trunk\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"21\" aria-controls=\"elementor-tab-content-17921\"><span class=\"eael-advanced-accordion-icon-closed\"><svg aria-hidden=\"true\" class=\"fa-accordion-icon e-font-icon-svg e-fas-plus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span><span class=\"eael-advanced-accordion-icon-opened\"><svg aria-hidden=\"true\" class=\"fa-accordion-icon e-font-icon-svg e-fas-minus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span><h3 class=\"eael-accordion-tab-title\">Can I use my own number, BINA, DID, 0800, or SIP Trunk?<\/h3><svg aria-hidden=\"true\" class=\"fa-toggle e-font-icon-svg e-fas-angle-right\" viewBox=\"0 0 256 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M224.3 273l-136 136c-9.4 9.4-24.6 9.4-33.9 0l-22.6-22.6c-9.4-9.4-9.4-24.6 0-33.9l96.4-96.4-96.4-96.4c-9.4-9.4-9.4-24.6 0-33.9L54.3 103c9.4-9.4 24.6-9.4 33.9 0l136 136c9.5 9.4 9.5 24.6.1 34z\"><\/path><\/svg><\/div><div id=\"elementor-tab-content-17921\" class=\"eael-accordion-content clearfix\" data-tab=\"21\" aria-labelledby=\"can-i-use-my-own-number-bina-did-0800-or-sip-trunk\">Yes, it is <strong>possible to evaluate the use of your own number<\/strong>, <strong>Smart<\/strong> <strong>Bina<\/strong>, <strong>DID<\/strong> <strong>Number<\/strong>, <strong>0800<\/strong>, or <strong>SIP<\/strong> <strong>Trunk<\/strong> according to technical, regulatory, and commercial feasibility.<br><br>The <strong>Telephony API can work with virtual numbers<\/strong>, <strong>caller<\/strong> <strong>identification<\/strong>, <strong>call<\/strong> <strong>receiving<\/strong>, <strong>routing, and <a href=\"https:\/\/vulcanet.com.br\/solucoes\/telefonia\/sip-trunk-na-nuvem\/\"><strong>SIP connection<\/strong><\/a><\/strong>, but each scenario requires validation of documentation, ownership, portability, numbering availability, and <a href=\"https:\/\/informacoes.anatel.gov.br\/legislacao\/pesquisar?searchword=TelefoniaFixa&amp;searchphrase=all\" target=\"_blank\" rel=\"noopener\"><strong>Anatel rules<\/strong><\/a>.<br><br><strong>VulcaNet<\/strong>, <strong>as an STFC operator <a href=\"https:\/\/vulcanet.com.br\/diferenciais\/operadora-de-telefonia-fixa-stfc-autorizada-pela-anatel\/\"><strong>authorized by Anatel<\/strong><\/a><\/strong>, can advise businesses on corporate numbering, <strong>national coverage with area codes in Brazil<\/strong>, and best practices for caller identification.<\/div>\n\t\t\t\t\t<\/div><div class=\"eael-accordion-list\">\n\t\t\t\t\t<div id=\"what-precautions-should-i-take-regarding-lgpd-recording-and-anatel-rules\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"22\" aria-controls=\"elementor-tab-content-17922\"><span class=\"eael-advanced-accordion-icon-closed\"><svg aria-hidden=\"true\" class=\"fa-accordion-icon e-font-icon-svg e-fas-plus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span><span class=\"eael-advanced-accordion-icon-opened\"><svg aria-hidden=\"true\" class=\"fa-accordion-icon e-font-icon-svg e-fas-minus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span><h3 class=\"eael-accordion-tab-title\">What precautions should I take regarding LGPD, recording, and Anatel rules?<\/h3><svg aria-hidden=\"true\" class=\"fa-toggle e-font-icon-svg e-fas-angle-right\" viewBox=\"0 0 256 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M224.3 273l-136 136c-9.4 9.4-24.6 9.4-33.9 0l-22.6-22.6c-9.4-9.4-9.4-24.6 0-33.9l96.4-96.4-96.4-96.4c-9.4-9.4-9.4-24.6 0-33.9L54.3 103c9.4-9.4 24.6-9.4 33.9 0l136 136c9.5 9.4 9.5 24.6.1 34z\"><\/path><\/svg><\/div><div id=\"elementor-tab-content-17922\" class=\"eael-accordion-content clearfix\" data-tab=\"22\" aria-labelledby=\"what-precautions-should-i-take-regarding-lgpd-recording-and-anatel-rules\">The <strong>main precautions<\/strong> are to process personal data with a <strong>legal basis<\/strong>, inform people when <strong>recording<\/strong> occurs, <strong>control<\/strong> <strong>access<\/strong>, <strong>define<\/strong> <strong>retention<\/strong>, and <strong>avoid<\/strong> <strong>abusive<\/strong> <strong>uses<\/strong> of automated calls.<br><br>The <strong>Voice API<\/strong> can generate recordings, CDRs, numbers, metadata, and histories that require governance <strong>in accordance with the LGPD<\/strong>.<br><br>It is also necessary to <strong>observe Anatel rules<\/strong> on origin identification, telemarketing, 0303 when applicable, robocall prevention, and combating spoofing.<br><br><strong>VulcaNet guides B2B projects so that technology<\/strong>, <strong>telephony<\/strong>, and <strong>compliance<\/strong> <strong>are considered from the design stage<\/strong>.<\/div>\n\t\t\t\t\t<\/div><div class=\"eael-accordion-list\">\n\t\t\t\t\t<div id=\"is-it-difficult-to-integrate-a-telephony-api-with-my-current-system\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"23\" aria-controls=\"elementor-tab-content-17923\"><span class=\"eael-advanced-accordion-icon-closed\"><svg aria-hidden=\"true\" class=\"fa-accordion-icon e-font-icon-svg e-fas-plus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span><span class=\"eael-advanced-accordion-icon-opened\"><svg aria-hidden=\"true\" class=\"fa-accordion-icon e-font-icon-svg e-fas-minus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span><h3 class=\"eael-accordion-tab-title\">Is it difficult to integrate a Telephony API with my current system?<\/h3><svg aria-hidden=\"true\" class=\"fa-toggle e-font-icon-svg e-fas-angle-right\" viewBox=\"0 0 256 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M224.3 273l-136 136c-9.4 9.4-24.6 9.4-33.9 0l-22.6-22.6c-9.4-9.4-9.4-24.6 0-33.9l96.4-96.4-96.4-96.4c-9.4-9.4-9.4-24.6 0-33.9L54.3 103c9.4-9.4 24.6-9.4 33.9 0l136 136c9.5 9.4 9.5 24.6.1 34z\"><\/path><\/svg><\/div><div id=\"elementor-tab-content-17923\" class=\"eael-accordion-content clearfix\" data-tab=\"23\" aria-labelledby=\"is-it-difficult-to-integrate-a-telephony-api-with-my-current-system\"><strong>It does not have to be difficult when the integration is planned with clear requirements, suitable documentation, and technical support<\/strong>.<br><br>The <strong>Telephony API typically uses known standards<\/strong>, such as <strong>REST<\/strong> <strong>API<\/strong>, <strong>credential-based<\/strong> <strong>authentication<\/strong>, structured <strong>payloads<\/strong>, and <strong>webhooks<\/strong> for events.<br><br>Complexity increases when there are many <strong>legacy<\/strong> <strong>systems<\/strong>, routing rules, multiple numbers, <strong>recording<\/strong>, <strong>IVR<\/strong>, and <strong>report<\/strong> <strong>reconciliation<\/strong>.<br><br><strong>VulcaNet<\/strong> <strong>helps map the scenario<\/strong>, prioritize flows, test calls, and reduce risks so that the technical team can move forward with <strong>confidence<\/strong>.<\/div>\n\t\t\t\t\t<\/div><div class=\"eael-accordion-list\">\n\t\t\t\t\t<div id=\"what-mistakes-should-i-avoid-when-hiring-a-voice-api\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"24\" aria-controls=\"elementor-tab-content-17924\"><span class=\"eael-advanced-accordion-icon-closed\"><svg aria-hidden=\"true\" class=\"fa-accordion-icon e-font-icon-svg e-fas-plus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span><span class=\"eael-advanced-accordion-icon-opened\"><svg aria-hidden=\"true\" class=\"fa-accordion-icon e-font-icon-svg e-fas-minus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span><h3 class=\"eael-accordion-tab-title\">What mistakes should I avoid when hiring a Voice API?<\/h3><svg aria-hidden=\"true\" class=\"fa-toggle e-font-icon-svg e-fas-angle-right\" viewBox=\"0 0 256 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M224.3 273l-136 136c-9.4 9.4-24.6 9.4-33.9 0l-22.6-22.6c-9.4-9.4-9.4-24.6 0-33.9l96.4-96.4-96.4-96.4c-9.4-9.4-9.4-24.6 0-33.9L54.3 103c9.4-9.4 24.6-9.4 33.9 0l136 136c9.5 9.4 9.5 24.6.1 34z\"><\/path><\/svg><\/div><div id=\"elementor-tab-content-17924\" class=\"eael-accordion-content clearfix\" data-tab=\"24\" aria-labelledby=\"what-mistakes-should-i-avoid-when-hiring-a-voice-api\"><strong>Avoid hiring a Voice API by looking only at the lowest per-minute price.<\/strong><br><br>It is also risky to <strong>ignore support<\/strong>, <strong>route quality<\/strong>, <strong>documentation<\/strong>, <strong>webhooks<\/strong>, <strong>CDR<\/strong>, <strong>recording<\/strong>, <strong>numbering<\/strong> <strong>availability<\/strong>, <strong>security<\/strong>, and <strong>compliance<\/strong> <strong>with<\/strong> <strong>LGPD<\/strong> and <strong>Anatel<\/strong>.<br><br>Another mistake is going live without testing call flows, failures, retries, origin identification, reports, and <a href=\"https:\/\/vulcanet.com.br\/solucoes\/telefonia\/erp\/\"><strong>CRM or ERP integration<\/strong><\/a>.<br><br><strong>VulcaNet recommends evaluating total value<\/strong>, <strong>governance<\/strong>, and <strong>growth<\/strong> <strong>capacity<\/strong> so that the Voice API can support operations with <strong>predictability<\/strong>.<\/div>\n\t\t\t\t\t<\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/section>\n\t\t<section data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-757ccb8d e-con-full sect-container sect-ref-estrat e-flex e-con e-parent\" data-id=\"757ccb8d\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;gradient&quot;}\">\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-42098795 e-con-full e-flex e-con e-child\" data-id=\"42098795\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-47775d28 toc-exclude elementor-widget elementor-widget-heading\" data-id=\"47775d28\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\"><b>With VulcaNet's Voice API, your company automates calls and integrates telephony with its systems.<\/b><br><br>Schedule a meeting with a VulcaNet specialist and discover the ideal solution for your business.<\/h3>\t\t\t\t<\/div>\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-1326ad45 e-con-full e-flex e-con e-child\" data-id=\"1326ad45\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-7d6a50c5 elementor-widget elementor-widget-button\" data-id=\"7d6a50c5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"#vendas\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">I Want to Hire<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2a1bc50d elementor-widget elementor-widget-button\" data-id=\"2a1bc50d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"#canais\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">I Want to Resell<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>We simplify Business Communications with complete telephony solutions that go beyond conventional lines, increasing business efficiency and driving growth.<\/p>\n","protected":false},"author":6,"featured_media":19983,"parent":12722,"menu_order":0,"template":"","format":"standard","meta":{"_acf_changed":false,"_page_generator_pro_exclude":false,"_page_generator_pro_group":0,"_page_generator_pro_index":0,"footnotes":""},"solucoes_categorias":[485,533],"solucoes_tags":[],"class_list":["post-19966","solucoes","type-solucoes","status-publish","format-standard","has-post-thumbnail","hentry","solucoes_categorias-telephony","solucoes_categorias-voice-api"],"acf":[],"_links":{"self":[{"href":"https:\/\/vulcanet.com.br\/en\/wp-json\/wp\/v2\/solucoes\/19966","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/vulcanet.com.br\/en\/wp-json\/wp\/v2\/solucoes"}],"about":[{"href":"https:\/\/vulcanet.com.br\/en\/wp-json\/wp\/v2\/types\/solucoes"}],"author":[{"embeddable":true,"href":"https:\/\/vulcanet.com.br\/en\/wp-json\/wp\/v2\/users\/6"}],"version-history":[{"count":2,"href":"https:\/\/vulcanet.com.br\/en\/wp-json\/wp\/v2\/solucoes\/19966\/revisions"}],"predecessor-version":[{"id":19985,"href":"https:\/\/vulcanet.com.br\/en\/wp-json\/wp\/v2\/solucoes\/19966\/revisions\/19985"}],"up":[{"embeddable":true,"href":"https:\/\/vulcanet.com.br\/en\/wp-json\/wp\/v2\/solucoes\/12722"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/vulcanet.com.br\/en\/wp-json\/wp\/v2\/media\/19983"}],"wp:attachment":[{"href":"https:\/\/vulcanet.com.br\/en\/wp-json\/wp\/v2\/media?parent=19966"}],"wp:term":[{"taxonomy":"solucoes_categorias","embeddable":true,"href":"https:\/\/vulcanet.com.br\/en\/wp-json\/wp\/v2\/solucoes_categorias?post=19966"},{"taxonomy":"solucoes_tags","embeddable":true,"href":"https:\/\/vulcanet.com.br\/en\/wp-json\/wp\/v2\/solucoes_tags?post=19966"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}