Vendas Internacionais

Please, select one or more options.

Please, select one or more options.

Please, select one or more options.

If you do not know the exact number, please choose the closest estimate.

This is sometimes called “concurrent channels.”
In simple words: what is the highest number of calls that may happen at the same time?

CPS means “Calls Per Second.”
In simple words: at your busiest moment, how many new calls may your system try to start every second?

ASR means “Answer Seizure Ratio.”
In simple words: out of all calls attempted, what percentage do you expect to be answered successfully?

ACD means “Average Call Duration.”
In simple words: after a call is answered, how long does it normally last?

Please select the option that best describes how the service will really be used.

This question helps us understand whether calls are manually placed by people or automatically generated by systems.